Project Kuiper, QoS Traffic and Capacity Management, Sr. Product Manager , Kuiper B2B Product Management

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.

Are you looking to create value for millions of customers by helping to develop creative assets for Kuiper? Do you want to work at a company where you are the owner, where you are encouraged to build, and where you have the autonomy to push boundaries? Do you have a passion for design and a desire to bring delightful, cutting-edge products and services to life in an entirely new way? This describes your daily journey. Are you ready? Then join us on Project Kuiper.

Do you get excited by aerospace, space exploration, and/or satellites? Do you want to help build solutions at Project Kuiper to transform the space industry? If so, then we would love to talk!




Key job responsibilities
The QoS Traffic and Capacity Management Principal Product Manager will play a leading role in defining and implementing the quality of service policies for all customer connectivity traffic on the Kuiper satellite communication network, globally. The successful candidate will have experience with defining QoS policies for consumer, business, and/or government connectivity traffic on a shared network, at a global scale.

In this role, you will help define our service quality performance for all Kuiper services. You will work with external-services product managers, engineering teams, and operational stakeholders to help define Kuiper services and policies, via expertly crafted working backwards, business requirements documents which can easily be translated into product and engineering deliverables.

You will work in a collaborative, analytical, and fast-paced environment and must be comfortable interacting with highly technical cross-functional teams. The candidate must have clear business judgment, dive deep into data, and have core writing skills.

Candidates must be able to analyze data and create QoS policy models with appropriate KPIs for different customer segments. Candidates will have deep understanding of customer needs for modern telecommunication services. Candidates with demonstrated business and operational experience within high scale fixed, wireless and satellite telecommunications services will be preferred.

Export Control Requirement:
Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

A day in the life
• Defining the service plan QoS policies at a global level across all customer segments
• Manage Business stakeholders across all verticals.
• Interpret network resource costs and productize into QoS policies that are aligned to Kuiper's services portfolio strategy
• Create detailed product requirements documents including use case prioritization, feature definition and product roadmap
• Define the product strategy and make appropriate judgment trade-offs between features and speed-to-launch
• Manage the product lifecycle and work with key internal and external stakeholders


About the team
Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious and earn trust. At Amazon, our mission is to be the most customer-centric company on Earth. To get there, we need exceptionally talented, bright and driven people.

Work/Life Balance
Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.

Innovation is part of our DNA! Our goal is to be Earth's most customer-centric company, and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in space-based systems design and wireless systems.