Area Manager II - Kent, WA

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Key job responsibilities* Support, mentor, and motivate your hourly workforce* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.BASIC QUALIFICATIONS- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

Area Manager II - Military Veterans Encouraged to Apply

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Key job responsibilities* Support, mentor, and motivate your hourly workforce* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.BASIC QUALIFICATIONS- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

Certified Pharmacy Technician, Fulfillment - Amazon Pharmacy

As a Certified Pharmacy Technician, you will play an essential role in empowering our customers to take theirmedications correctly and achieve better overall wellness. Our pharmacy features a casual dress code in a non-retail facing environment. An active in-state pharmacy technician license is required to be considered.#everydaybetterKey job responsibilitiesCore Responsibilities:• Assist pharmacist in filling prescription items, as permitted by the state board of pharmacy• Maintain a safe and clean pharmacy by complying with procedures, rules, and regulations• Work daily with Leadership to ensure the right medications are put in the right packets• Run automated machinery required to pre-sort and package medications• Fill exception trays with appropriate medication• Transition orders through different workflow stages from initial dispense through quality control• Count and fill prescription vials and affix labels on bulk prescription items• Pack and ship completed orders including printing and affixing appropriate labels on dispenser, shippingboxes• Sort and triage the right boxes to ship at the right time• Aid the distribution manager and distribution pharmacists with receiving, shipping, counting, and packing• Clean, and help maintain, equipment and work areas• Package medications for dispensing and for delivery• Work a flexible schedule - shifts will possibly start and end outside of normal business hoursPhysical Requirements:•During shifts last up to 12 hours (standard full-time shifts are 10 hours excluding overtime, flex and part-time shiftsmay vary):• Standing, bending, reaching above the head, kneeling, crouching and/or stretching• Lifting and moving products up to 49 lbs in weight• Manual dexterity of hands and wristsBASIC QUALIFICATIONSBasic Qualifications:• Active and unrestricted in-state Board of Pharmacy License (This includes Pharmacy Technician, Trainee,and Assistant Licenses)• National Pharmacy Technician Certification (PTCB or NHA)• High school diploma or equivalent• 6+ months of experience working with computer and web based tools• Ability to communicate effectively with coworkers and supervisor. Ability to read and understand Englishlanguage labelling on product cartons and prescription labels. ...

Data Center Security Specialist - Non Traditional Environment (NTE), DC Security - NTE

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) serves customers and developers who rely on storage, compute, and our other service capabilities. Our customers trust us to handle their data with air-tight security measures, which is something that we guarantee. We are looking for a Data Center Security Specialist to join our expanding Non-Traditional Edge Control Center team. Our ideal candidate is detail-oriented, innovative, and professional. They have a passion for delighting customers, teamwork, and continuous improvement. The Data Center Security Specialist role may encompass oversight of contract employee deliverables and collaboration with Edge Security Managers in order to devise security strategies, achieve financial targets, and to improve the overall operational security within our Data Centers. They will report to the NTE Control Center Security Manager. Key job responsibilities - Interface with and assist in mobilizing vendors involved in system repairs and new security construction - Coordinate the activities of a professional contract guard force - Oversee individual security vendor deliverables, track service delivery and request corrective actions from vendors as needed - Foster working relationships to educate Edge stakeholders on false alarm reductions - Extract metrics and observe improvements by looking at and analyzing data - Verify Data Center security programs are delivered to meet defined global security standards - Develop strategies for improving electronic surveillance and access controls - Draft reports and prepare presentations on the status of physical security operations - Collaborate with managers in writing and implementing security processes and procedures - Serve as a customer advocate by identifying security-related opportunities and crafting innovative solutions that maintain uncompromising security standards - Be able to travel between local sites as needed, up to 25% of the workweekAbout the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS - 1+ year of experience working in a standards-based professional work environment - 1+ year of experience collecting, analyzing, and utilizing data to drive process and system improvement, and effect quality assurance - 1+ year of experience with Microsoft Office tools ...

Loss Prevention Specialist

The Loss Prevention Specialist (LPS) is a key hourly associate position within Amazon Operations. To keep our 24/7 operations network secure and assure operational continuity, we are looking for hands-on and detail-oriented professionals who want to join our team. The LPS leads the effort to efficiently and effectively protect people, product and data (lives, physical property, equipment, inventory, data, & intellectual property) in a designated building. The LPS reports to the Security and Loss Prevention Cluster Manager responsible for their geographical area, and aids them in supporting the Operational team, and cross functional teams throughout the organization. This position is site based however may need to support multiple business units with local travel up to 25%.Key job responsibilities* Conduct confidential investigations and prepare prompt written reports of theft, fraud, and workplace violence/critical incidents* Contribute to the identification of vulnerabilities (e.g., loss, associate experience, process improvement, data protection, physical security infrastructure) and define appropriate mitigating actions while ensuring compliance with legal and ethical standards* Serve as department liaison and security/crisis management subject matter expert for site leadership keeping them informed on key issues, strategies, and the department’s performance* Develop strategies for alarm reduction and conduct system diagnostic for problematic devices by engaging and resolving issues with internal and external partners* Work in an industrial environment that requires walking up to 5 miles a day and ability to lift up to 20 lbs, with or without reasonable accommodation. Includes flexibility in working weekends and/or overnight shifts as necessary to needs of the business* Travel up to 25% including one week in Phoenix, AZ for Global Security Operations OnboardingA day in the lifeAs a Loss Prevention Specialist, you will join a team of Security and Loss Prevention professionals providing security as a service to business customers across multiple business units within a dedicated geographical area. You perform regular physical security audits and investigate policy violations, security-related incidents, and loss events. During your investigations, you collect information by monitoring systems and tools, analyzing data reports, and conducting interviews. Your findings help to identify vulnerabilities in our processes, for which you contribute to the development of mitigating measures. You play a key role in maintaining the physical integrity of our sites by auditing and monitoring the health status of our systems with subject matter experts and external suppliers to maintain their functionality. You interact on a daily basis with our external security service providers to ensure delivery of high-quality security services and a smooth customer experience. You also act as point of contact for multiple internal and external departments (e.g., legal, HR, security service providers, local law enforcement) and subject matter expert in Security and Loss Prevention-related matters. Finally, you deliver loss prevention-related education and awareness programs to other teams and liaise with various stakeholders on policy and procedure across all management levels. About the teamWorldwide Operations Security (WWOS) is the global organization that supports field Security and Loss Prevention and is designed to support Amazon’s Worldwide Operations, as well as affiliate and retail businesses. WWOS creates and maintains a work environment that is prepared and secure through global security centers of excellence staffed by subject matter experts in people and asset protection. We accomplish this by creating policy and implementing guidelines; training leadership and staff; using technology to eliminate subjectivity, complexity, and variation; identifying, preparing for, and mitigating risk; and auditing our practices to ensure compliance.BASIC QUALIFICATIONS* High school or equivalent diploma * 1+ years of experience in the following: security service, asset protection, audit, investigations, law enforcement, military, risk management, data analytics, inventory control, quality assurance or bachelor’s degree in a related field or 2+ years Amazon Experience and/or LPQ Career Choice Graduate* 1+ years of application experience with MS Office Professional Suite, including Excel to manipulate and analyze data* Workplace incident mitigation or de-escalation and Business Continuity planning experience ...

Network Technician II, Network Technician II, Network Product Design

AWS Network Product Development (NPD) is responsible for designing the router platforms and network operating systems that power AWS data centers. In other words, we engineer the fastest routers in the world for the largest cloud network on the planet—all within our state-of-the-art network engineering labs.We are seeking a highly motivated, best-in-class Network Technician to join our growing team. You will collaborate with a diverse group of world-class engineers, technicians, and technical program managers to support the innovation and development of AWS’s next-generation networking technologies.In this role, you’ll be responsible for all aspects of networking, including:Racking and stacking network hardware, cabling and fiber validation for high-speed connectivity,configuring and troubleshooting routing protocols (OSPF, BGP), VLANs, and subnetting, building testbeds, designing networks, and managing large-scale deployments. Beyond hands-on technical work, you will help refine operational procedures, develop new tools, and drive continuous improvements. Network Technicians play a critical role in optimizing lab infrastructure, ensuring seamless test environments, and pushing the boundaries of network engineering.If you're passionate about industry leading networking, hands-on problem-solving, and working with the best in the industry, we’d love to hear from you. Key job responsibilities- Manage work and priorities through ticketing system and workflow.- Collaborate with various stake holders to remove project obstacles.- Maintain lab stability by triaging testbed failures.- Troubleshoot networking, routing and inter connectivity issues, including troubleshooting of network device configuration and low to mid-level application interaction.- Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords.- Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment.- Participate in the migration, basic configuration and rollout of new or upgraded hardware.A day in the lifeA typical day involves:- Maintaining the lab via automated health checks. You will identify why testbeds failed these checks and perform necessary triage.- Building of testbeds for increased test capacity, next generation platforms that power AWS, and one-off customer requests.- Support of our remote networking labs.- You are encouraged to implement mechanisms and streamline processes to improve lab workflows.We own everything from our core infrastructure, lab testbeds, budgeting, and capacity planning for future growth. There is no shortage of career growth opportunities.We are continuously expanding our footprint and work with various teams to design and implement new lab locations.BASIC QUALIFICATIONS- AS/BS in Information Systems, Computer Science, Networking, or relevant IT field- 1+ years of success in any two of the following IT roles (Computer Hardware Repair, Infrastructure Cabling, Network Deployment, Data Center Operations, Technical Project Management)- 1+ years of success working with networking devices (routers, switches, firewalls, etc.) and their operating systems (Cisco IOS, JUNOS, Linux, etc.) ...

Pharmacy Technician in Training, Amazon Pharmacy - Fulfillment

As a Pharmacy Technician in Training, you will play an essential role in empowering our customers to take their medications correctly and achieve better overall wellness. We thrive on friendly and creative team energy, aiming for an environment that is both productive and comfortable. We value team building where everyone is working hard together to make a huge impact on the company. Our pharmacy features a casual dress code in a non-retail facing environment. Successful candidates will be required to pass a pre-employment background screen and drug test. An active in-state pharmacy assistant license is required to be considered.Within 12 months in the training program, after completing 520 program hours, you will be expected to pass the exam for the National Pharmacy Technician Certification (PTCB or NHA) and obtain your pharmacy technician license from the Washington State Board of Pharmacy. Once you obtain your credential pharmacy technician license, you will be promoted to a Certified Pharmacy Technician. The cost of the exam will be paid for by Amazon Pharmacy.Key job responsibilitiesCore Responsibilities as a Pharmacy Assistant under the direct supervision of a licensed pharmacist:● Support functions including prepackaging, repackaging, labeling drugs, delivery management staging for use in prescription dispensing operations meeting HIPAA compliant standards.● Count, pour, and label for individual prescriptions and any administrative record-keeping when no interpretation is required.● Support inventory management measures including: stocking, counting, shelf location sorting, adjusting on hand quantities and assisting in the annual inventory process.● Support the regularly scheduled maintenance of the automated fulfillment equipment.● Maintain all medication canisters for automated filling equipment.● Assure canisters are cleaned and calibrated on a regular schedule.● All canisters calibrated by a pharmacy assistant will be verified by a pharmacist prior to use in the automated machine after calibration occurs.● Support quality assurance testing of bottled filled from automated filling devices.● Support online work in all areas supported by pharmacy assistants in the Fulfillment Center when necessary.● Assure automated machines are properly stocked with bottles, caps, and pharmacy labels.● Report mechanical issues regarding Automated Fulfillment Equipment immediately to pharmacy management and the Pharmacy Automation Team.● Any drugs included on the NIOSH hazardous drug list must be handled in accordance with USP, which may require use of personal protective equipment when handling the drug.Physical Requirements:During shifts that last up to 12 hours (standard full-time shifts are 10 hours excluding overtime, flex, and part-time shifts may vary):● Standing, bending, reaching above the head, kneeling, crouching and/or stretching● Lifting and moving products up to 49 lbs in weight● Manual dexterity of hands and wristsBASIC QUALIFICATIONSBasic Qualifications:● High school or equivalent diploma● Active and unrestricted in-state Board of Pharmacy Assistant License● Willingness to become Nationally Certified within 1 year of Amazon Pharmacy start date. Amazon Pharmacy will provide PTCB training course and reimbursement assistance.● 6+ months of experience working with computer and web based tools● Ability to communicate effectively with coworkers and leadership team.● Ability to read and understand English labeling on product cartons and prescription labels. ...

Staff Pharmacist, Fulfillment- Amazon Pharmacy

Innovation is at the core of what we do. We believe that by removing and reducing the barriers that prevent people from taking their medications, we can help customers conveniently get the medications they need, when they need them and take them as prescribed. We have provided customers with the ability to find transparent and simple pricing, receive 24/7 customer service support, and have their meds delivered to their doorsteps while creating programs and products that embody our mission and position ourselves in becoming the world’s safest and fastest online pharmacy.We are looking for a Staff Pharmacist to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy!Work schedule: Wed-Sat (7am-5.30pm)#everydaybetterKey job responsibilitiesVerify medication quality assurance for all packet and bulk dispenses.• Collaborate with other staff pharmacist to ensure all produced packet and bulk sets undergo a thorough qualityassurance check prior to shift end.• Collaborate with other staff pharmacist to ensure all production relative to new business lines undergoes athorough quality assurance check prior to shift end.• Complete ancillary housekeeping pharmacy tasks including checking returns, inputting medication rejects,overseeing medication substitutions, and canister approval.• Answer clinical questions, provide clinical guidance• Investigate errors and facilitate proper resolution and reporting.• Collate and deliver pertinent pharmacy information to distribution team.• Ensure compliance with all company procedures, Federal/State laws, rules and regulations.• Collaborate with other members of the pharmacy team to maintain customer satisfaction.BASIC QUALIFICATIONS• Bachelor of Science or PharmD Degree • Active and unrestricted Pharmacist License in the state in which you are employed, and others upon request. Additional licenses may be required if domicile state differs from state of employment • Knowledge of pharmacy laws, federal and state regulations concerning patient care • Exemplary interpersonal communication skills including written and verbal communication. • Ability to perform basic computer functions. • Warehouse work, including the ability to lift 20lbs ...

Tour Leader, FC - Tours

Amazon is seeking enthusiastic and engaging Tour Leaders to lead immersive 90-minute in-person tours of our state-of-the-art Robotics Fulfillment Centers. As a Tour Leader, you will play a crucial role in showcasing Amazon's technology, innovative processes, and dedicated workforce to a diverse audience. This position offers a unique opportunity to highlight Amazon's rich history, our commitment to being Earth's Best Employer, and our ambitious Climate Pledge goals. We are seeking an enthusiastic individual with good communication skills and attention to detail in providing informative and engaging tours of their fulfillment center. The ideal candidate is passionate about technology, sustainability, and creating exceptional customer experiences. Some occasional travel required.Key job responsibilities1. Conduct multiple 90-minute tours per day, providing an engaging and informative experience for visitors.2. Set a high-bar as an indirect regional leader of Tour Leaders in other Amazon Operations sites. You are seen as a mentor to your peers and provide support as needed. 3. Responsible for managing Zendesk ques by responding and problem-solving customer inquiries 4. Develop a deep understanding of Amazon's fulfillment processes, robotics technology, and company history.5. Effectively communicate complex technical concepts to audiences with varying levels of technical knowledge.6. Highlight Amazon's commitment to employee development, safety, and well-being.7. Educate visitors about Amazon's sustainability initiatives and the Climate Pledge.8. Ensure tour groups adhere to all safety protocols and facility regulations.9. Respond to questions from tour participants accurately and professionally.10. Lead and support high level/VIP tours that require additional planning and coordination 11. Collaborate and Earn Trust with fulfillment center teams to stay updated on the latest developments and processes and gain support with site stakeholders. 12. Maintain and update tour content to reflect new technologies and company initiatives.13. Collect and report feedback from tour participants to improve the overall experience.A day in the lifeAs a Tour Guide at an Amazon Robotics Fulfillment Center, your day will be dynamic and engaging. You'll start by reviewing the day's tour schedule and preparing any necessary materials. Before each tour, you'll greet visitors, provide safety briefings, and distribute required protective equipment. During the tours, you'll guide groups through various sections of the fulfillment center, explaining the intricate dance between human associates and robotic systems. You'll showcase how customer orders are processed, picked, packed, and shipped with incredible efficiency. Throughout the tour, you'll weave in stories about Amazon's history, our commitment to employee growth, and our sustainability efforts. Between tours, you'll have time to refresh your knowledge, update tour content, and collaborate with colleagues on our global team. You may also participate in training sessions to enhance your skills and stay current on Amazon's latest innovations. About the teamYou'll be joining a passionate team of Tour Leaders and program managers around the world that are dedicated to showcasing Amazon's innovation and commitment to customer obsession. Our team works closely with various departments within the fulfillment center, including operations, robotics, human resources, and sustainability teams. We're a collaborative group that values creativity, continuous learning, and the ability to inspire others. As part of this team, you'll have the opportunity to contribute to the development of tour content and help shape the public's perception of Amazon's fulfillment operations. This role offers an exciting opportunity to be at the forefront of Amazon's technological advancements while developing valuable public speaking and customer engagement skills. Join us in sharing Amazon's story and inspiring the next generation of innovators!BASIC QUALIFICATIONS- 1+ years of recent professional communications or PR experience- Bachelor's degree in communications, PR, or a related field- Speak, write, and read fluently in English- Strong written and oral communication skills ...

EHS Specialist

One focus area of the Amazon Workplace Health & Safety (WHS) mission is to provide tools, resources, and environments that support safe, efficient, healthy behaviors and encourage employees to proactively manage their health and wellbeing. To support this focus area, Amazon is seeking a full-time WHS Specialist (WHSS) to serve as a designated representative for their assigned building coordinating and implementing all areas of the Amazon Global Program as directed by the leadership. The WHSS promotes a positive culture while complying with Amazon standards and maintaining a safe work environment. This includes conducting trainings and coaching associates on observed work habits.The WHSS is required to maintain accurate daily, weekly, and monthly metrics to report to onsite management teams and corporate based reporting systems. The WHSS supports management’s efforts to ensure compliance with all corporate Program expectations and applicable federal & state laws. The WHSS also conducts risk assessments related to jobs performed (Job Hazard Analysis) and new equipment introductions. In addition, the WHSS is responsible for recommending appropriate risk mitigation measures to management, including ergonomics. Candidate must be willing to work any shift, based on availability. Responsibilities include but are not limited to:- Maintain accurate daily, weekly, and monthly metrics to report to onsite management teams and corporate based reporting systems- Support management efforts to ensure compliance with all corporate program expectations and applicable federal and state laws- Conduct risk assessments related to jobs performed (Job Hazard Analysis) and new equipment introductions- Responsible for recommending appropriate risk mitigation measures to management, including ergonomics- Available to work flexible shifts including days, nights and/or weekendFor those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date.BASIC QUALIFICATIONS- High school or equivalent- Knowledge of OSHA regulations, specifically 29 CFR 1910- A minimum of 1 year in an Environmental Health & Safety (EHS) related field OR; A Bachelor’s degree in EHS-relevant background OR; 6 months experience performing in a safety-related role within Amazon- Experience using Microsoft Word and Excel in a professional capacity- Experience maintaining confidentiality in matter involving security and/or personnel issues in the workplace ...

Network Technician III, Network Technician III, Network Product Design

AWS Network Product Development (NPD) is responsible for designing the router platforms and network operating systems that power AWS data centers. In other words, we engineer the fastest routers in the world for the largest cloud network on the planet—all within our state-of-the-art network engineering labs.We are seeking a highly motivated, best-in-class Network Technician to join our growing team. You will collaborate with a diverse group of world-class engineers, technicians, and technical program managers to support the innovation and development of AWS’s next-generation networking technologies.In this role, you’ll be responsible for all aspects of networking, including:Racking and stacking network hardware, cabling and fiber validation for high-speed connectivity,configuring and troubleshooting routing protocols (OSPF, BGP), VLANs, and subnetting, building testbeds, designing networks, and managing large-scale deployments. Beyond hands-on technical work, you will help refine operational procedures, develop new tools, and drive continuous improvements. Network Technicians play a critical role in optimizing lab infrastructure, ensuring seamless test environments, and pushing the boundaries of network engineering.If you're passionate about industry leading networking, hands-on problem-solving, and working with the best in the industry, we’d love to hear from you. Key job responsibilities- Manage work and priorities through ticketing system and workflow.- Collaborate with various stake holders to remove project obstacles.- Maintain lab stability by triaging testbed failures.- Troubleshoot networking, routing and inter connectivity issues, including troubleshooting of network device configuration and low to mid-level application interaction.- Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords.- Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment.- Participate in the migration, basic configuration and rollout of new or upgraded hardware.A day in the lifeA typical day involves:- Maintaining the lab via automated health checks. - You will identify why testbeds failed these checks and perform necessary triage.- Building of testbeds for increased test capacity, next generation platforms that power AWS, and one-off customer requests.- Support of our remote networking labs.- You are encouraged to implement mechanisms and streamline processes to improve lab workflows.We own everything from our core infrastructure, lab testbeds, budgeting, and capacity planning for future growth. There is no shortage of career growth opportunities.We are continuously expanding our footprint and work with various teams to design and implement new lab locations.BASIC QUALIFICATIONS- AS/BS in Information Systems, Computer Science, Networking, or relevant IT field- 2+ years of success in any two of the following IT roles (Computer Hardware Repair, InfrastructureCabling, Network Deployment, Data Center Operations, Technical Project Management)- 2+ years of success working with networking devices (routers, switches, firewalls, etc.) and their operating systems (Cisco IOS, JUNOS, Linux, etc.)- Strong understanding of networking across all layers (Layer 1–7), with expertise in physical infrastructure, switching, and routing.- Deep knowledge of routing protocols, including BGP, OSPF, and other dynamic routing protocols. ...