Machine Learning Engineer

Amazon's Artificial General Intelligence (AGI) Team is responsibly advancing the company’s generative AI technologies, including Amazon’s most expansive multimodal Large Language Models. We are looking for a motivated Machine Learning Engineer that will join our mission by building highly scalable, resilient, and performant training code, systems and infrastructure. You will work in close collaboration with AGI engineers, applied scientists, and AWS to relentlessly pushing the limit to accelerate our mission in delivering state-of-the-art AGI models for Amazon businesses and customers. Key job responsibilities- Collaborate closely with applied scientists on machine learning tasks ranging from ML code & data management to training and deployment of ML models. - Research and Develop stability and optimizations to continuously improve training KPIs, such as uptime, throughput, and good put. - Collaborate with software engineering teams to operationalize and scale training improvements across experimentation and production workloads.About the teamAs part of the Amazon General Intelligence team, AGI Modeling Services provides training capabilities and services to accelerate invention of SoTA models across all modalities and their derivatives. These services include high-performance ML infrastructure, modeling toolkits, and optimized MLOps workflows for AGI scientists to build, train and release their models. We need your help to build the advancements required to make that a reality.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Machine Learning Engineer, AGIF

Are you interested in a unique opportunity to advance the accuracy and efficiency of Artificial General Intelligence (AGI) systems? If so, you're at the right place! We are the AGI Finetuning organization, and we are looking for a driven and talented SDE to join us.As an SDE on our team, you will design, build, and maintain systems for evaluating our best-in-class models. You’ll also work closely with our Applied Scientists to develop tools that support our modeling and evaluation team.We operate at Amazon's large scale with the energy of a nimble start-up. If you have a learner's mindset, enjoy solving challenging problems, and value an inclusive team culture, you will thrive in this role, and we hope to hear from you.Key job responsibilities- Develop and maintain key tooling for model evaluation.- Work closely with product teams, and scientists to to create new techniques and tooling around emerging research capabilities and evaluating models to meet customer needs.- Manage project prioritization, deliverables, timelines, and stakeholder communication.- Illuminate trade-offs, educate the team on best practices, and influence technical strategy.- Collaborate closely with Applied Scientists to investigate and plan experiments, prototype new technology, and evaluate technical feasibility.- Operate in a dynamic environment to deliver high quality software against aggressive schedules.About the teamWe are passionate engineers and scientists dedicated to pushing the boundaries of innovation. We evaluate and represent the customer perspective through accurate benchmarking.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Machine Learning Engineer, AGIF | Finetuning

Are you interested in a unique opportunity to advance the accuracy and efficiency of Artificial General Intelligence (AGI) systems? If so, you're at the right place! We are the AGI Finetuning organization, and we are looking for a driven and talented SDE to join us.As an SDE on our team, you will design, build, and maintain systems for evaluating our best-in-class models. You’ll also work closely with our Applied Scientists to develop tools that support our modeling and evaluation team.We operate at Amazon's large scale with the energy of a nimble start-up. If you have a learner's mindset, enjoy solving challenging problems, and value an inclusive team culture, you will thrive in this role, and we hope to hear from you.Key job responsibilities- Develop and maintain key tooling for model evaluation.- Work closely with product teams, and scientists to to create new techniques and tooling around emerging research capabilities and evaluating models to meet customer needs.- Manage project prioritization, deliverables, timelines, and stakeholder communication.- Illuminate trade-offs, educate the team on best practices, and influence technical strategy.- Collaborate closely with Applied Scientists to investigate and plan experiments, prototype new technology, and evaluate technical feasibility.- Operate in a dynamic environment to deliver high quality software against aggressive schedules.About the teamWe are passionate engineers and scientists dedicated to pushing the boundaries of innovation. We evaluate and represent the customer perspective through accurate benchmarking.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Machine Learning Engineer, Routing and Planning Science

Does the idea of creating technology solutions for delivering 11 Billion+ packages across the globe excite you? If yes, come join a fun-loving, diverse, and creative team at Amazon Last Mile! The vision of the team is "To create Earth’s safest, most adaptive, and efficient plans for Last Mile logistics". The Last Mile Delivery Technology team is instrumental in impacting customer satisfaction directly, by devising innovative ways to deliver packages quickly and cost-effectively to the customers, and at scale using Artificial Intelligence (AI), Machine Learning and Operations Research solutions. Last Mile Delivery Technology organization supports the design, planning and execution of last mile transportation for Amazon’s various parcel and grocery delivery programs. All these programs require a large number of decision support systems to operate at scale and serve our customers, spanning demand planning, jurisdiction planning, delivery channel and network design, capacity planning for on the road and under the roof at delivery stations, routing inputs and route optimization. While these decision support systems have thus far been approached through the lens of traditional optimization and machine learning, we are looking to re-envision this space and pursue Foundational AI research, to innovate and advance the state of these decision support systems. Specifically, we are looking to develop foundational models (including Large Language Models, Multimodal Language Models, Multimodal Models), and adaptations to serve last mile use cases. Beyond Amazon the work developed will spur new fundamental knowledge and innovation in the logistics space. We are looking for candidates with knowledge and experience in designing and developing state-of-art AI solutions (including development and application of advanced deep learning algorithms, foundational models, multimodal generative AI solutions, reinforcement learning), to join our team. Demonstrated experience scaling and optimizing the training and inference of these models, building real world solutions, to meet the customer use cases is preferred. Proven track record of publishing in major AI conferences and demonstrated experience working in industry will be preferred.Job Location : Bellevue WA or Austin TX.Key job responsibilitiesCandidate will contribute to the development of Foundational AI solutions, to serve the myriad of decision support use cases across last mile. Candidate will be responsible for developing and implementing new machine learning techniques, optimizing training and inference of models, implement scalable science and engineering solutions in support of last mile planning and operations. You will be working with a team of scientists and engineers, helping shape the strategic and tactical vision, and contribute hands on to foundational research efforts in last mile. A day in the lifeSitting at the core of Amazon’s Last Mile business, Routing and Planning (RaP) invents technology solutions that deliver toward the RaP vision: to create earth’s safest, most adaptive, and efficient plans for Last Mile logistics. RaP serves a diverse set of external and internal customers. For Amazon End Customers and transporters, we build solutions to deliver 11B packages and services to arrive at the right place and time, while meeting the growing preference for speed and precision. For internal customers, we build and delivery routing solutions Worldwide adding up to a $1B USD, across multiple amazon businesses ranging from Amazon Logistics, Amazon X-tra Large to Same/Sub-Same Day Deliveries, Fresh and Groceries etc using multiple mode of transports. If the opportunity to innovate, create and deliver first-time solutions alongside world-class engineers and scientists e.g. building a new delivery foundational model from scratch utilizing data at an unprecedented scale in the industry excites you, this is the place for you. About the teamThe Last Mile (LM) Science organization serves two primary functions: (1) maintaining and enhancing the components which provide the essential intelligence in nearly every LM system, and (2) creating the science which will enable the continued growth of Amazon in the future. The systems used on a daily basis by the Last Mile to deliver packages from the station to the customer’s doorstep contains embedded models developed by the science team, or relies on inputs derived from these models. These models determine how efficiently Amazon can serve its customers and at what cost.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Manager , AWS Service Engagement

Amazon Web Services has an opening for a Manager (TPM), Service Engagement to grow and promote the AWS Support Experience Owner (SXO) and Service Quotas (SQ) business programs globally. As a TPM manager overseeing this space, you will be responsible for understanding the vision of these programs and the potential they have to impact our customers on a global scale. The scope for this role will include collaboration with AWS leadership to ensure alignment between Services and the Support organization, focusing on streamlining operating procedures and engagement models, developing cross-organizational strategy, and building mechanisms and automation for efficiency. This role focuses on full lifecycle program & project management, using data analysis to drive continuous improvement. You will use your influence skills to drive conversations that make AWS better for our customers.Key job responsibilitiesAs a Manager (TPM), you will * Own the development of program strategy (3YP, OP docs, narratives) to shape the Service Engagement and Service Quotas business programs.* Collaborate effectively with global AWS Support Experience Owners and Service Group Owners to build & deploy SOPs and models for engagement and scale Service Quota (SQ) efforts. * Lead technical and complex projects by anticipating bottlenecks, providing escalation management, making tradeoffs, and balancing the business needs.* Foster strong relationships with AWS Service Teams, building bridges that enable improvement and long-term customer impact.* Collaborate with Operations leadership to prioritize projects and initiatives that will have the greatest impact on our customers.* Deliver general Customer Connection (C2) customized team training sessions to help attendees understand the customer experience when they open a Support case* Build/maintain/improve the data analytics tools our Support Experience Owners use in their Service engagement work, and be able to analyze data yourself to recommend improvement projects. * Introduce efficiencies and mechanisms to reduce engagement effort for partner Operations teams.* Pursue and complete projects that drive overall program growth, quality, and efficacy, and innovate where the programs can do more to deliver a world-class solutionsAbout the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. BASIC QUALIFICATIONS- 5+ years of people leadership- 5+ years of technical program management - Bachelor’s degree in engineering or technical or related field. - Demonstrated experience with full program lifecycle ownership, from development to launch to continuous improvement.- Demonstrated experience with data analysis and data analytics software and technologies (Tableau, QuickSight, Power BI, SQL). ...

Manager III, Customer Success, Global Logistics

Join Amazon's Global Logistics team as a Manager of Customer Success and lead a high-performing team dedicated to transforming our shipper relationships. You'll drive strategic improvements for vendors and sellers while aligning with Amazon's business objectives. This role offers a unique opportunity to shape the future of e-commerce logistics, optimize supply chain operations, and deliver exceptional value to both shippers and Amazon.Key job responsibilities- Lead and develop a team of Customer Success Managers, providing mentorship and performance guidance- Set strategic direction for the shipper success program, aligning with Amazon's broader business goals- Establish data-driven methodologies for business assessments and improvement strategies- Collaborate with senior leadership to secure resources and create scalable solutions- Develop and track key performance indicators to measure program success and business impactA day in the lifeAs a Manager of Customer Success in Global Logistics, you'll start your day reviewing team performance metrics and preparing for a strategy meeting with senior leadership. You'll then coach your team members on complex shipper cases, helping them develop innovative solutions. In the afternoon, you might analyze cross-cohort trends to identify opportunities for systemic improvements. You'll end your day collaborating with cross-functional partners to remove barriers and enhance the overall shipper experience.About the teamThe Global Logistics team is at the forefront of revolutionizing e-commerce supply chains. We're passionate about creating seamless, efficient logistics solutions that benefit both our shippers and customers. Our vision is to set new industry standards for customer success in the logistics space, constantly innovating and adapting to the evolving needs of the global marketplace.BASIC QUALIFICATIONS- Bachelor's degree in Business, Supply Chain Management, or related field- 5+ years experience in customer success, consulting, or supply chain management, with at least 2 years in a leadership role- Demonstrated ability to lead and develop high-performing teams, including experience managing managers- Strong analytical skills with a proven track record of using data to drive strategic decision-making and program improvements- Excellent communication and interpersonal skills, with the ability to influence and collaborate with senior stakeholders across various functions- Deep understanding of e-commerce, logistics, or supply chain operations, preferably with experience working with vendors or sellers in a B2B environment ...

Manager Network Planning, Emerging Countries Network Planning

The Emerging Country Network Topology Planning team is looking for a talented Senior Network Strategy Manager who will create solutions to optimize multi-year network topology design, along with Supply Chain planning processes for new country expansion. Our scope includes emerging countries such as Mexico, Brazil, Australia, Middle East, Singapore and new countries. As a team player you have an opportunity to work with some of the best Supply Chain professionals, Tech teams, Worldwide Engineers, Operations Managers, Finance partners, and business leaders across the continents to design optimal Supply Chain network solutions with an objective to solve the conflicting goals and achieve best customer experience in the most cost efficient way.This role requires working with cross-functional teams across the countries to jointly define requirements, develop FC (Fulfilment Center) topology and network solutions, and manage the timelines for all current and future projects. In addition, the role also involves working closely with Tech teams to implement tools and features related to supply chain optimization and inventory management. This position involves regular communication with senior management on status, risks/opportunities, and daily change control management. Cross-team coordination, project management, and executive interaction skills are essential.This position requires advanced analytical thinking skills and the ability to extract data from multiple sources and develop complex data analytics. Successful candidates will be adept at diving deep through various information sources, and working closely with technology partners, local / regional operations, and finance teams to rapidly iterate and deliver solutions. This position requires working across a variety of teams to drive long-term strategic initiatives and best practices adoption. Successful candidates must thrive in fast-paced environments which encourage collaborative and creative problem solving and critical thinking.Key job responsibilities• Primary responsibility of this role is to define the best FC (Fulfilment Center) network topology strategy for emerging countries by leveraging on optimization tool sets to find answers for critical strategic questions such as how many facilities to build, what kinds they should be, where to locate them, how to expect them to operate in terms of inbound/outbound, and how to connect them across all miles, while minimizing the total cost to serve and maximizing the customer experience.• Coordinate and gather requirements from multiple business partners like stores consumers teams, local supply chain/operations, finance/capital planning, facility layout design and engineering services teams to develop long term network topology plan for next 3-5 years planning horizon. • Extract data and perform complex analytical deep dives to strategically understand the trend in multiple key supply chain metrics and apply the data analytics knowledge into complex supply network optimization modeling. • Lead supply chain planning projects working with cross-functional teams focused on the delivery of a new tools, feature, service, or system that meet cost optimization and delivery experience maximization goals.• Contribute to mid to long-term network planning process, tools, and features rollout and process standardization for new and existing emerging countries. Write clear and detailed business requirement documents, prioritize features, and drive technical scoping as needed.• Communicate and drive long term initiatives, actively work to remove bottlenecks and create scalable mechanisms and use Supply Chain knowledge to influence future tools and feature enhancements. Effectively influence stakeholders without having direct authority. Drive clear, precise, and regular communication with stakeholders to include ongoing project/program status via monthly and quarterly planning reviews.• Proactively identify gaps and opportunities in the process while partnering with established markets teams to benchmark the best practices and tools to drive implementation and adoption for emerging countries.• Around 10% annual travel to respective countries to understand local operations and processes.A day in the lifeA day in the life of the Network Topology Planning Manager will be to develop FC Topology and network solutions/strategy for emerging countries. They will coordinate with key stakeholders and tech teams to implement tools and features related to network topology and capacity planning. Proactively identify opportunities and gaps in processes and drive tools implementation and process improvements to bridge the gaps. Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-timeemployees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification listed describesyou exactly, we'd still love to hear from you! At Amazon, we valuepeople with unique backgrounds, experiences, and skillsets. If you’repassionate about this role and want to make an impact on a global scale,please apply!About the teamThe (Emerging Country Network Planning) team works to optimize multi-year network topology design, along with Supply Chain planning processes for new country expansion. Our scope includes emerging countries such as Mexico, Brazil, Australia, Middle East (AE, KSA, EG), Turkey and Singapore, with more to come with further international expansion. BASIC QUALIFICATIONS- Bachelor's degree- 5+ years of experience in Supply Chain, Network planning, retail/e-commerce operations execution experience- 5+ years using data analysis tools such as MS Excel to drive improvements- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- 3+ years in a production, fulfillment, or planning environment- 3+ years experience and success at leading cross functional programs ...

Manager, Applied Science, AI Labs

The AWS AI Labs team has a world-leading team of researchers and academics, and we are looking for world-class colleagues to join us and make the AI revolution happen. Our team of scientists have developed the algorithms and models that power AWS computer vision services such as Amazon Rekognition and Amazon Textract. As part of the team, we expect that you will develop innovative solutions to hard problems, and publish your findings at peer reviewed conferences and workshops.AWS is the world-leading provider of cloud services, has fostered the creation and growth of countless new businesses, and is a positive force for good. Our customers bring problems which will give Applied Scientists like you endless opportunities to see your research have a positive and immediate impact in the world. You will have the opportunity to partner with technology and business teams to solve real-world problems, have access to virtually endless data and computational resources, and to world-class engineers and developers that can help bring your ideas into the world.Our research themes include, but are not limited to: multimodal models, few-shot learning, unsupervised and semi-supervised methods, active learning and semi-automated data annotation, large scale image and video detection and recognition, face detection and recognition, OCR and scene text recognition, document understanding, 3D scene and layout understanding. For this role, we are looking for a science manager who has experience working in the intersection of vision, language and audio.We are located in Seattle, Pasadena, Palo Alto (USA) and in Haifa and Tel Aviv (Israel).About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. This team is part of AWS Utility Computing: Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.BASIC QUALIFICATIONS- 3+ years of scientists or machine learning engineers management experience- Knowledge of ML, NLP, Information Retrieval and Analytics- Experience directly managing scientists or machine learning engineers ...

Manager, External Reporting, Kuiper, Global Service Compliance

We are seeking a stellar External Reporting manager to join the Global Service Compliance (GSC) team supporting Amazon’s Project Kuiper. Amazon’s Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world.We are looking for someone who is enthusiastic about technology, enjoys being continually challenged, and demonstrates sound judgment even in ambiguous situations.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.Key job responsibilitiesWorking closely with the business, legal, and other teams, you will develop out-of-this-world strategies for handling compliance obligations in creative, business-centric ways that allow Kuiper to move quickly. As the manager of External Reporting for Kuiper GSC, you will lead a team that will execute Kuiper’s various external reporting requirements around the globe. To be successful in this role you will foster deep subject matter expertise in communications regulations for your team. You will direct the cadence of reports for timely filing and drive a high sense of urgency to optimize mechanisms necessary to meet global communications service provider compliance obligations. You will maintain an up-to-date view of Kuiper’s communications service provider obligations, the Kuiper business, and the relevant regulatory regimes in terms of execution of compliance activities and prescribed performance indicators. You will ensure early escalation and visibility for immediate problem solving across your program. BASIC QUALIFICATIONS- 5+ years’ experience managing team(s) executing legal and/or regulatory requirements - 5+ years’ experience interfacing with regulators and their administrators- 5+ years’ experience of accountability for KPIs of a team ...

Manager, GREF Global Business Partnering

The Global Real Estate and Facilities (GREF) team provides real estate transaction expertise, business partnering, occupancy planning, capital investment management, workplace strategy and facility operations for Amazon’s corporate office portfolio globally. This role is on the Global Business Partnering (GBP) team who’s overarching purpose is to create a bridge between each business unit and GREF to align real estate strategies in support of business objectives. As a Manager on GREF’s Business Partnering team, you will serve as a business partner (BP) for the Devices and Services (D&S) business unit, working with the org's and GREF’s senior leaders. This role connects Amazon’s Devices and Services business globally to all of GREF’s services and programs, requiring a high-degree of cross-functional collaboration. The role serves two primary functions: 1/ identify and reduce defects pertaining to Devices and Services corporate real estate so that we may improve both D&S and GREF’s ability to scale; and 2/ elevate the influence of GREF’s suite of products and programs within D&S to provide greater customer experience and efficiencies.The optimal candidate is an experienced business partner who excels in an entrepreneurial culture, building trust quickly. They have a strong mastery of the range of challenges and scope within corporate real estate and workplace experience. They have vision, strong leadership and communication skills, and are comfortable with C-Suite executives. This person must be able to dive deep and deliver on behalf of the customer while dealing with ambiguity.You will implement real estate and workplace reporting mechanisms to support Amazon leaders with the data, analytics, and insights necessary to inform their business goals and spend approvals. Key job responsibilities- Partner across enterprise partners (e.g., Finance, PXT, Public Relations, Legal, Security, etc.), all cross-functional GREF real estate teams, Corporate FP&A, and Public Policy to support executive leaders in managing through ambiguity while inspecting and understanding the consequences of choices and trade-offs.- Build systems and tracking mechanisms to deliver agreed upon SLAs - Establish rhythm of business for each org, integrating GREF into business-level OP1/OP2 planning process and WBR/MBR/QBR cadence- Implement reporting mechanisms to support D&S leaders with data, analytics, metrics and research to make the best decisions- Balance D&S expectations and needs with Amazon fiduciary stewardship, as well as cost savings mandates and GREF standards/protocols - Lead and support the development and delivery of S-team executive-level real estate presentations, recommendations, and business cases; incorporate input from GREF teams to secure decisions and alignment for those presentations- Oversee issue escalation processes- Partner with GREF teams and external stakeholders to drive the successful development, implementation, and execution of GREF strategies across organizations and regions - Provide thought leadership, industry best practices and market insights to D&S leadership to inform recommendations and decisionsBASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience using data and metrics to determine and drive improvements- Experience implementing repeatable processes and driving automation or standardization- Experience working cross functionally with tech and non-tech teams ...

Manager, Research Science, Fulfillment Planning and Execution Science - Fulfillment Optimization

Have you ever wondered how Amazon predicts when your order will arrive and how we ensure that it actually arrives on at the promised date/time? Have you wondered where all those Amazon semi-trucks on the road are headed? Are you passionate about increasing efficiency and reducing carbon footprint? Does the idea of having worldwide impact on Amazon's logistics network including our planes, trucks, and vans sound exciting to you? If so, then we want to talk with you! At Amazon's Supply Chain Optimization Technologies (SCOT), we are tasked with optimizing the fulfilment on customer orders so that we fulfil all orders worldwide in the most intelligent manner while ensuring Amazon customers get their orders on time.Amazon Fulfillment Planning & Execution (FPX) Science team within SCOT- Fulfilment Optimization group is seeking Manager Research Science with expertise in Machine Learning and/or Optimization and a proven record of leading scientists and solving business problems through scalable ML solutions. FPX Science tackles some of the most mathematically complex challenges in transportation planning and execution space to improve Amazon's operational efficiency worldwide. We own Amazon’s global fulfilment center and transportation planning and execution. The team also owns the short-term network planning and execution that determines the optimal flow of customer orders through Amazon fulfilment network. This includes developing sophisticated math models and controllers that assign orders to fulfilment centers to be picked and packed and then planning the optimal ship method in terms of cost, speed and carbon impact to deliver to the customer. These plans drive downstream decisions that are in the billions of dollars at Amazon Scale worldwide. The systems we build are entirely in-house, and are on the cutting edge of both academic and applied research in large scale supply chain planning, optimization, machine learning and statistics. These systems operate at various scales, from real-time decision system that completes thousands of transactions per seconds, to large scale distributed system that optimize Amazon’s fulfilment network. As Amazon continues to build and expand the first party delivery network, this role will be critical to realize this vision. Your team and tech solution will have large impacts to the physical supply chain of Amazon, and play a key role in improving Amazon consumer business’s long-term profitability. If you are interested in diving into a multi-discipline, high impact space this is the team for you. We’re looking for a passionate, results-oriented, and inventive Scientist who can lead from the front towards developing and deploying ML models for our outbound transportation planning systems. In addition, you will be working on design, development and evaluation of highly innovative ML models for solving complex business problems in the area of outbound transportation planning systems. The position is located at Bellevue, WA, just next to Seattle with beautiful outdoors and great city life.Watch http://bit.ly/amazon-scot to get the big picture. Key job responsibilitiesAs a Manager of Research Science within FPX Science team, you will lead a team of research and applied scientists towards designing and deploy solutions that will likely draw from a range of scientific areas such as supervised, semi-supervised and unsupervised learning, reinforcement learning, advanced statistical modeling, and graph models. You will have an opportunity to be on the forefront of supply chain thought leadership by working on some of the most difficult problems in the industry, with some of the best product managers, research scientists, statisticians, and software engineers to integrate scientific work into production systems. You will bring deep technical expertise in the area of Machine Learning, and will play an integral part in building Amazon's Fulfillment Optimization systems. Other responsibilities include:* Lead a team of research and applied scientists towards design, development and evaluation of highly innovative ML models for solving complex business problems. * Technically lead and mentor the scientists on the team.* Research and apply the latest ML techniques and best practices from both academia and industry. * Use and analytical techniques to create scalable solutions for business problems. * Work closely with software engineering teams to build model implementations and integrate successful models and algorithms in production systems at very large scale. * Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and model implementation.A day in the lifeIn this critical role, you will be a technical leader in operations research or machine learning with significant scope, impact, and visibility. Your solutions have the potential to drive billions of dollars in impact for Amazon's supply chain globally. As a science manager on the team, you will engage in all facets of the process from ideation, business analysis and scientific research to development and deployment of advanced models. We are seeking someone who wants to lead projects that require innovative thinking and deep technical problem-solving skills to create production-ready machine learning solutions. A successful candidate is able to quickly approach large ambiguous problems, turn high-level business requirements into mathematical models, identify the right solution approach, and contribute to the software development for production systems. Successful candidates must thrive in fast-paced environments, which encourage collaborative and creative problem solving, be able to measure and estimate risks, constructively critique peer research, and align research focuses with the Amazon's strategic needs. We look for individuals who know how to deliver results and show a desire to develop themselves, their team, and their career.About the teamFulfillment Planning & Execution Science team contains a group of scientists with different technical backgrounds including Machine Learning and Operations Research, who will collaborate closely with you on your projects. Our team directly supports critical functional areas across Fulfillment Optimization and the research needs of the corresponding product and engineering teams. We tackle some of the most mathematically complex challenges in facility and transportation planning and execution to improve Amazon's operational efficiency worldwide and at a scale that is unique to Amazon. We often seek the opportunity of applying hybrid techniques in the space of Operations Research and Machine Learning to tackle some of our biggest technical challenges. We disambiguate complex supply chain problems and create ML and optimization solutions to solve those problems at scale.BASIC QUALIFICATIONS- Ph.D. in Computer Science, Operations Research, Operations Management, Industrial Engineering, Statistics, Applied Mathematics, or a related field- 5+ years of hands-on experience in building machine learning models in business environment- Proven track in leading and mentoring scientists with demonstrated ability to serve as a technical lead- Strong fundamentals in problem solving, algorithm design and complexity analysis- Excellent communication skills, both written and oral catered appropriately towards both technical and business people.- Demonstrated ability to document the models and analysis and present the results/conclusions in order to influence business critical decisions ...

Manager, SAP Support , Kuiper Enterprise Technology - EOS

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.As the SAP Applications Support Manager, you will manage the SAP RISE system engineering ensuring service and support provided is timely and accurate on a daily basis. You will play a key role in ensuring that SAP applications are supporting and serving Kuiper's mission to build Satellites.Key job responsibilities- Lead the internal SAP support work day-to-day operations, review user experience and feedback & contributing to the overall improvement of our application adoption and functionality. Closely work with contractors and internal team members to address support needs for SAP system. - Provide end-user support to all levels of production operations including Procurement, Sales, Trade compliance, Finance and Quality, and provide advice regarding standard SAP functionality and best practices as it evolves with company needs - Maintain and present metrics and dashboards regarding SLAs to executive level management - Mentor and coach junior developer resources and work closely with internal and external teams, and business users- Interface with developers and configurators for performance and data access requirements- Stay current with new ERP / SAP technology developments and techniques, research new software and tools, proactively recommend improvementsDue to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeYou will help to develop and maintain high quality and reusable solutions that result in a low total cost of ownership. The individual will be responsible to lead ABAP engineers, integration developers and work closely with solution architects, business stakeholders and external partners to develop ERP solutions to meet Kuiper business needsAbout the teamProject Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world. Our team focuses on building Enterprise System Applications for manufacturing satellites. Your customers are the Procurement, Accounting, Finance and Supply Chain teams at Kuiper.BASIC QUALIFICATIONS- A minimum of 5 years of leading support experience with SAP ERP RISE system- 3+ years experience with Work/Ticket Management tools such as JIRA/Service Now- 3+ years experience with SDLC approaches such as Waterfall / AGILE and Scrum calls- 3+ years experience working with software development teams working on building code to meet customer requirements (Functional Spec, Business Requirements Documents) ...

Marketing Manager, Analytics, Amazon Flex

We are seeking a self-motivated and experienced Marketing Analytics Manager. This role is responsible for owning the analytics and reporting for the Amazon Flex marketing function, and includes building and managing marketing performance dashboards, owning marketing data and subsequent analysis, diving deep into metrics and KPIs, generating actionable insights, and advising teams on the impact of marketing initiatives. It also includes building and automating use cases for areas such as performance attribution, target market segmentation, KPI reporting, and media mix modeling. You will work cross-functionally with worldwide stakeholders from marketing, communications, capacity planning, BI, business operations, and leadership. You will also have a deep understanding of customers, the business, and levers for delivering results. An ideal candidate is highly analytical, resourceful, customer focused, team oriented, and have an ability to work independently under time constraints to meet deadlines. They will be comfortable with ambiguity, and thrive in a changing and fast-growing environment. Key job responsibilities• Drive data analysis operation improvements with automation, standardization and collaboration with stakeholders.• Drive newly onboarded delivery partner strategy insights by analyzing existing engagement tactics and suggesting optimizationsProvide recommendations to increase delivery partner funnel conversion yield; set input goals to ensure improvement in key conversion metrics (e.g., onboard time to first route delivery, conversion yield) and engagement metrics (e.g., delivery partner satisfaction scores, communication open and engagement rates), aiming for year-over-year growth in all areas.• Collaborate with BI, Capacity Planning, Tech teams, and additional Marketing Analysts to automate how we work backwards from engagement targets and working rates to ensure that all delivery partner recruitment targets are met on time.• Plan, launch, operate and optimize marketing performance dashboards.Develop actionable insights from campaign data to improve customer acquisition, engagement, and retention.A day in the lifeThe successful candidate has demonstrated:• Planned, developed, and executed marketing analytics projects with a focus on the scalability and automation.• Ability to measure effectiveness of marketing initiatives and improve iteratively.• Attention to detail including precise and effective communication skills.• Proven ability to manage multiple, competing priorities simultaneously.• Ability to think strategically and execute methodically.• Ability to identify global stakeholder needs, align on priorities and implement solutions that are analytical and automated.• Ability to work across intake data across multiple data types (ex: operational, marketing, and communications) to develop insights for respective programs.About the teamAt Amazon, we're working to be the most Customer-centric company on earth. One customer experience that we’re constantly looking to take to a new level is how to coordinate the delivery of their orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new logistics products and services significantly complimented by entrepreneurs, like Amazon Flex. Amazon Flex crowdsources independent contractors – called delivery partners – to coordinate deliveries to our customers. With Amazon Flex, individuals can now be their own boss delivering Amazon packages.BASIC QUALIFICATIONS- Bachelor’s degree in Marketing, Business, Statistics, Data Science, Economics, Mathematics, Computer Science, or a related field.- 4+ years of experience in a non-internship marketing analytics, business intelligence, or a related analytical role.- Strong proficiency in SQL for querying and analyzing large datasets.- Ability to analyze data, generate insights, and present findings to stakeholders clearly.- Experience with bottom of marketing funnel and communications-based customer profiling and segmentation- Experience with reporting automation solutions, such as Tableau or AWS QuickSight to streamline manual tasks- Experience using data and metrics to measure impact and determine improvements- Familiarity with retention marketing performance KPIs and understanding of how to interpret KPIs to inform future strategy ...

Marketing Manager, SEO, Amazon Flex

This is an exciting role which involves complete ownership of Search Engine Optimization for Amazon Flex globally. The successful candidate will create and lead a strategy to improve Amazon Flex rankings on search engines, identifying critical customer needs and gaps and working with internal stakeholders and regional teams to share these learnings. Responsibilities will span unpaid channels, and require the review of past data and trends in order to continually iterate strategy.You will demonstrate an ability to clearly communicate to the right target audience, and be in charge of developing and deploying online content at both a global and regional level. You will work extremely closely with regional marketing teams to ensure that content or optimizations are tailored for the right audience. A successful candidate will have experience in leading and executing a SEO strategy either in-house or agency side. You will be an analytical thinker who loves solving problems and strives to provide an excellent customer experience from the first interaction with the Amazon Flex website. The candidate will be customer obsessed and focused on delivering results with clear ROI. Excellent skills in Excel are also a required.*This role is based out of Seattle. NYC can be considered as needed.Key job responsibilities- Build an SEO strategy, focusing on growing Amazon Flex’s organic reach across our regions and showing how you will deploy content to acquire our target audiences within our unique delivery areas.- Write and deploy original content for the Amazon Flex website, tailored for the right audience. - Scope third-party applications to support with SEO tasks, provide training to worldwide marketing stakeholders.- Be the SME on Amazon Flex customer search behavior, needs and gaps and work with internal stakeholders to enhance the customer experience in other areas of the business.- Monitor Delivery Partner sentiment in specific regions and act as the expert on their needs, including communicating back to the larger Amazon Flex team.- Constantly check search results, ranking and analytics to monitor performance and make recommendations for improvements. Keep up-to-date with ever-changing algorithm updates.- Work with internal teams to share and learn best-practices, and drive results between marketplaces. - Collaborate with technical partner teams to explain and prioritize technical issues.A day in the lifeAbout the teamAt Amazon, we're working to be the most Customer-centric company on earth. One customer experience that we’re constantly looking to take to a new level is how we fulfill and deliver orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small, are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services in the last mile delivery space. We are doing this by building a world class last mile operation, significantly complimented by Amazon Flex. Amazon Flex works directly with independent contractors – called delivery partners – to make deliveries to our customers. With Amazon Flex, individuals can now be their own boss delivering Amazon packages.BASIC QUALIFICATIONS- 4+ years of proven experience in SEO strategy and execution, including technical SEO, content optimization, and link-building.- Proficiency in SEO tools such as Google Analytics/Adobe Analytics, Google Search Console, Ahrefs, SEMrush, Screaming Frog, or similar.- Strong understanding of technical SEO, including crawling, indexing, and rendering, with experience conducting and resolving SEO audits.- Strong ability to analyze SEO performance data and translate insights into actionable recommendations.- Understanding of international SEO concepts such as hreflang tags and optimizing for multilingual/multiregional sites.- Proven ability to manage multiple SEO projects simultaneously while collaborating with cross-functional teams ...

Network Development Engineer

Come join a creative team of Operations Technology Engineers that builds the wired and wireless networks that power Amazon fulfillment centers and transportation sites worldwide. These networks are used by hundreds of thousands of associates, relied upon by operators of industry-leading fulfillment and transportation systems, and play a critical role in the delivery of shipments to Amazon retail customers.We are looking for a Network Development Engineers to provide technical thought leadership in the design of our next-generation networks. As we look to the future, our networks will support an ecosystem of robotics, industrial IoT, sensors, drones, and mobile devices. You are comfortable with making data motivated decisions, and iterating on designs that may fail at the outset to ultimately deliver robust systems that elegantly scale. Information security and network reliability are at the core of your thought processes, and you are respected as an influencer.In this role you will also operate the largest fulfillment network in the world, and provide guidance to and mentoring to network support teams to develop their skills and reinforce best practices. Network reliability is critical to Amazon Operations, and your responsibilities will include driving root cause resolution of network events most impact-full to the business.The OpsTech NetEng team has broad scope supporting multiple business units globally, from the smallest delivery stations in emerging markets, to the most advanced automated fulfillment centers in North America, Japan, and Europe. As a result, this group enjoys variety in both short-term innovation and long-term strategic projects. This is a unique opportunity that will enable you to grow your skills as an engineer, have a lasting impact on Amazon’s fulfillment networks for years to come.This role provides 7X24 escalation support on shift rotation basis. Some night and week end support may be required.BASIC QUALIFICATIONS- Bachelor’s degree from an accredited institution- Excellent design, implementation, and skills combined with a proven documentation methodology.- Experience in designing and operating large-scale, production networks- Experience with major routing protocols, specifically BGP and OSPF- Experience with routing and switching hardware from major vendors including Juniper and Cisco- In addition to providing top-tier management and support of Amazons vast infrastructure, Engineers are expected to build or enhance tools, develop best practices, refine operational procedure and constantly think pro-actively and with innovation- Ability to work on a diverse team with a diverse range of co-workers ...

Network Development Engineer, Kuiper Enterprise Technology, Kuiper Builder Engagement

Project Kuiper is an initiative to increase global broadband access through a constellation of 3000 plus satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Export Control : This position requires that the candidate selected be a U.S. Citizen in order to comply with U.S. government-imposed requirements related to the nature of the work and/or where it will be performed.The Enterprise Technology Team is seeking a Network Development Engineer with technical breadth to own the design, planning, delivery, and operation of Kuiper's internal Enterprise Network . We are currently expanding our Networking team and are looking for a proven technology leader with robust technical understanding and the drive and vision to take Kuiper Network to the next level. The ideal candidate has deep technical skills in Networking and cloud computing, allowing them to create innovative solutions that meet the needs of Enterprise Network customers and the Kuiper community. You'll do this by implementing sustainable processes and standards; driving optimization and automation opportunities to reduce delivery cycle times and improve quality without impacting application availability. Your Networking domain expertise and knowledge of design, implementation and operational best practices are essential to making a significant impact in this role. Key job responsibilitiesRoles and Responsibilities- As a Network Development Engineer, you will have end to end ownership (design, engineering, implementation, operations escalation) of our current and newly developing IP networks- Lead the design and evolution of highly available hyper-scale networks, driving them from concept to launch, and beyond- Define and influence strategy within and outside the team- Lead project teams to deliver impactful benefits to our customers- Work closely with network engineers and software developers to automate network deployment and operations- Drive operational excellence projects to improve network performance and reliability- Troubleshoot complex problems and develop innovative solutions- Review and implement changes on the networkPhysical and Other Requirements:- Must be willing to support an off-hours operations escalation pager rotation.- Experience dealing with customers during problem resolution and operating efficiently under pressure.- The ability to sit in front of computer during scheduled work hours with appropriate breaks while maintaining a high level of alertness and attention to detail.- Travel to network sites and Amazon/customer offices as needed.A day in the lifeAs a Network Development Engineer for Kuiper, you will be responsible for building, maintaining, and supporting the systems that Kuiper's research, development, and design teams rely on to build out our product. You will coordinate with researchers and engineers to build and support the infrastructure they need. You will work with vendors to evaluate, purchase, deploy, and support mission-critical tools. You will customize and integrate third-party software to meet Amazon's needs. You will improve existing infrastructure to ensure it continues to meet Amazon's high bar for operational excellence.Note : This position requires onsite work in Bellevue, Redmond, and Everett WA. This is not a remote position.About the teamA day in the lifeKuiper Enterprise Technology provides the internal systems, networks, devices, Enterprise Applications and productivity services that power Project Kuiper. We strive to create an inclusive environment where people dedicated to Kuiper's mission can deliver their best.BASIC QUALIFICATIONS- 4+ years of major internet routing protocols experience- 4+ years of working in a Linux/Unix environment experience ...

Network Development Manager, Kuiper Enterprise Technology, Project Kuiper

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivityThe Enterprise Technology Team is seeking a Network Development Manager with technical breadth to own the design, planning, delivery, and operation of Kuiper's internal Network. We are currently expanding our Networking team and are looking for a proven technology manager with experience in people management, robust technical understanding and the drive and vision to take Kuiper Network to the next level. The successful candidate for this role will create sustainable processes and standards; and drive automation opportunities to reduce delivery cycle times and to improve quality without impacting network availability. In this role you’ll interface with cross-functional teams including operators, information security, third-party vendors, and multiple IT infrastructure teams. You’ll join a diverse team of systems engineers, software developers, network engineers, and warehouse management systems experts.Key job responsibilities• Manage and develop teams of technicians and engineers, providing both technical and leadership expertise and ensuring highest levels of performance• Deliver Network capacity and availability to existing Kuiper locations• Helping build and bring online new Kuiper locations and functions• Identify and build automation opportunities• Constantly improve all our processes and procedures• Assist & manage relationships with external vendors & contractors• Create and maintain metrics on all aspects of our Network and utilize those metrics to drive positive changes, by instilling the operational practices needed to sustain them. • Assisting in implementing service methodologies including incident management, problem management, change management, capacity management, etc.• On-call rotation to support the services owned by the Networking team• Build and mentor your team, help them grow and develop their technical/functional skills.Export Control Requirements: Due to the need to access certain federal controlled information, you must be a U.S. citizen for consideration.About the teamKuiper Enterprise Technology provides the internal systems, networks, devices, and productivity services that power Project Kuiper. We strive to create an inclusive environment where people dedicated to Kuiper's mission can deliver their best.Note : this position will require onsite work in Bellevue, Redmond, and Everett WA. This is not a remote position.BASIC QUALIFICATIONS- 3+ years of engineering team management experience- 2+ years experience in designing and operating large-scale, production networks- 3+ years of experience with routing and switching protocols and hardware; experience with wired and wireless deployments and equipment- 7+ years of engineering experience- 8+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams- Demonstrated design, implementation, and skills combined with a proven documentation methodology.- Multiple years experience in a networking team with global scale ...

North America Regional Portfolio Manager GFM , Early Life-Cycle Management and Building Experience Management

Amazon Worldwide Operations is looking for a Program Manager to support field Reliability, Maintenance and Engineering (RME) and Global Reliability Team (GRT) colleagues by overseeing the delivery of hard (building assets and infrastructure, e.g. HVAC, electrical, drainage systems) and soft (janitorial, waste, pest control, snow removal) facilities services at operational sites.This person will own strategic, tactical, cross-functional, and technology projects and programs within Amazon Transportation Services (ATS). This role requires scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential.Key job responsibilitiesThis person will play a crucial role to ensure that base building maintenance and soft services meet standards across the network, guaranteeing compliance, safety, and minimal downtime. • Work with Original Equipment Manufacturers (OEMs), Subject Matter Experts (SMEs), for significant cost drivers and mitigation • Support field RME and GRT colleagues, overseeing the delivery of hard (building assets and infrastructure, e.g. HVAC, electrical, drainage systems) and soft (janitorial, waste, pest control, snow removal) facilities services at operational sites. • Provide tools for local teams to manage the performance of soft and hard services• Provide technical leadership and mentoring to site-based facilities leads as technical vendor manager to measure high performance via KPIs and SLAs. • Act as escalation point for safety, quality of service, and downtime incidents & • Collaborate with key stakeholders, including Field RME, Procurement, and Finance.• Dive Deep into service and asset performance data to identify opportunities for improvement.• Support the rollout of initiatives to improve services, e.g. process changes, technology deployments, sustainability initiatives.• Develop and lead pilots to improve services ahead of regional rollouts.• Collaborate with launching sites to ensure facility services are secured in a timely manner.• Effectively manage many complex projects and tasks simultaneously while exerting influence and fostering relationships across various organizational levels, including senior leadership.• Developing and managing relationships with internal and external stakeholders.• Participate in regular meetings with stakeholders, sites and OEMs to seek feedback and provide updates to RME LeadershipData analysis including high proficiency in ExcelAbility to travel up to 50%A day in the lifeConduct site vendor performance evaluations, quality control measures. Regulatory and Site Health audits within NACF sites. Collarboration with NA & EU SME, GPO, Operations and other stakeholders. Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

Prgm Mgr, Ops Design, Operations Design, Operations Design - Engineering Planning & Analytics

Are you an innovative leader that wants to design the next generation of world-class fulfillment centers and logistics systems across the globe? Do you want a high level of ownership in solving complex problems? Does the challenge of designing and implementing ground breaking solutions for automated material handling equipment, packaging technologies, and systems including robotics and high speed manufacturing appeal to you? If you’re looking to be challenged in a fast paced and often ambiguous environment and you have strong technical problem solving and ability, excellent project management skills and an internal motivation to achieve results then this job is for you!Come join the Operations Design Team as we use Computer-Aided Design (CAD) models to develop the next generation of world-class fulfillment centers! We specialize in the designs surrounding automated material handling equipment, packaging technologies, and systems including robotics and high speed manufacturing. If you have strong technical problem-solving abilities and are looking to be challenged in a fast-paced and often ambiguous environment, then this job is for you!This role will be project/program management heavy to ensure the tracking, Quality Assurance/Quality Control, and optimized process flow of CAD modules in North America and Europe. These modules comprise the sub-component design of Amazon warehouses, and are essential to a project's critical path. The ability to manage expectations and coordinate with multiple stakeholders is a must.Come help us make history.Some of the basic qualifications are expected are below: 4+ years experience in the job offered or related occupation of Design/ Innovation, Process/ Industrial Engineering or related.Experience managing engineering or design projects.Experience using business/ technical software such as REVIT, AutoCAD, BIM 360, BlueBeam, Microsoft Suite.Key job responsibilitiesResponsible for all aspects of design integration of architectural backgrounds, production and process equipment layouts with operational space design and planning of distribution centers.Lead, manage and coordinate all aspects of design program management like schedule, stakeholder communication, risk and quality, document and revision management.Present and lead design reviews with stakeholders. Manage approvals and release full design packages for execution and implementation.Provide technical leadership for process flows for building program. Provide coordination support between internal and external departments.Simultaneously manage multiple projects and tasks while effectively influencing, negotiating, and communicating with internal and external business partners, contractors and vendors.Facilitate process improvement initiatives.Effectively manage resources, quality and project schedules for on-time deliverables.Travel 10% to interact with internal and external business.About the teamOperations Design Team is a talented & fun team focused on delivering integrated technical building designs that incorporate multiple design elements. These drawings become the source of truth for execution teams who are boots on the ground building and launching state of the art fulfillment centers. The team comprises of highly accomplished and skilled architects & engineers. BASIC QUALIFICATIONS- 3+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- Bachelor's degree in Architecture, Industrial Design and Engineering (any discipline). ...

Prin. Solutions Architect, AGI Solutions

Are you a GenAI builder that wants to think fast, dive deep, and build? We are seeking a GenAI specialist Principal SA to join our Artificial General Intelligence (AGI) Solutions team to work with Foundation Model (FM) teams alongside internal and external Generative AI customers to build the applications of the future.In this role, you will be the voice of the builder, with ownership for working alongside Amazon businesses to develop GenAI solutions that deliver their immediate business value and realize the future of customer experience. You will help your customers understand best practices and develop new best-practice patterns as you encounter new problem spaces. With your day to day focus on the builder, you will be expected to provide insights to product, science, and engineering on how customers build with our FM's and how we can improve. You will be empowered to invent on behalf of our customers and advocate for their needs throughout design, build, and launch of next gen FM's. This position has a high level of visibility, so you will need to be able to communicate clearly and compellingly at all levels of the company. Additionally, you will be responsible for measuring business impact by diving deep into metrics and customer inputs. You should have a positive attitude and strong work ethic; you will work fast and smart, and adapt and iterate quickly.Key job responsibilities- Ensure success in designing, building and migrating applications, software, and services with Amazon FM's, AWS Bedrock, and other AWS GenAI capabilities.- Interact with customers directly to understand their business problems and help them implement durable GenAI systems.- Educate customers on the value proposition of AGI FM ecosystem and showcase the art of possible.- Drive deep architectural discussions and design exercises to create solutions built with Amazon FM's- Author and contribute to AWS customer-facing publications such as whitepapers, workshops, demos and proof of concepts.- Build deep relationships with customer engineering, product, and science leaders. - Capture and share GenAI best-practice knowledge across internal Amazon builders and the AWS solutions architect community.About the teamAmazon AGI Solutions Team serves as a bridge between Foundation Model science, engineering, and product teams and the internal Amazon teams using these models to deliver business value to Amazon's customers. We help customers build GenerativeAI applications and apply the learning from these engagemetns to help make the Foundation Models better every day.BASIC QUALIFICATIONS- 10+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- Bachelor's degree in computer science, engineering, mathematics or equivalent- Experience developing technology solutions and evangelising end-to-end technology roadmaps that guide IT transformations toward cloud computing- Experience communicating across technical and non-technical audiences and at C-level, including training, workshops, publications ...