Software Development Engineer, FinTech

Are you looking for an opportunity that will help revolutionize the way big data sets are cataloged, discovered and searched for one of the world’s largest financial data systems? Are you interested in innovating and building platforms that use machine learning to identify anomalies and provide insights across billions of financial transactions? Does the prospect of working with the top engineering talent get you charged up? If so, Amazon Finance Technology (FinTech) is for you! Whether you buy something from amazon.com or watch a show on Amazon Prime, any of these business transactions get converted into multiple financial events. Our teams in FinTech ingest, transform and integrate these events to produce insights for Finance and Accounting to make business decisions and close books. We are currently working on a brand-new initiative to create a centralized enterprise data repository and self-service discovery platform that will unify finance data across all of Amazon's business systems. This platform will also help us build advanced analytics and machine learning capabilities to address our current and future use cases. Our customers include Amazon's internal and external financial community across the globe. This is an exciting opportunity for a seasoned engineer. In this position, you will play a major role in the architecture, design, implementation and deployment of large-scale and complex big data applications. You will push your design and architecture limits by inventing and simplifying complex problems. You have strong verbal and written communication skills, are self-driven, and can deliver high quality results in a fast-paced environment. You will work with Amazon engineering and business teams across the globe in planning, designing, executing and implementing this new platform. This is a brand-new platform we are building. We are currently in the stage of defining the architecture and high-level design. So, this is your chance to build this platform from scratch. BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Sr PM. Network Optimization, Network Optimization, NASC, Network Optimization

Amazon is looking for a (Senior) Program Manager with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional and technology projects and programs across multiple verticals. This role requires scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential. The ideal candidate will leverage extensive project management experience, combined with deep analytical capabilities and a keen sense of innovation, to lead complex projects from conception to completion.Key job responsibilitiesKey job responsibilities• Supply chain, transportation, or logistic network management solution experience• Manage and oversee various cross-functional programs, ensuring successful delivery.• Develop and refine program strategies, effectively leading and motivating teams.• Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.• Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills.• Foster collaboration with internal and external partners to optimize resource allocation and project success.• Evaluate and prioritize projects in conjunction with customer needs and technical team inputs.• Bridge gaps in team dynamics, processes, and systems, preventing common project pitfalls.• Identify and mitigate risks, preventing them from escalating into major issues.• Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives.• Develop, implement, and oversee KPI reporting for a program portfolio, ensuring clear visibility of milestones and project performance.• Manage and communicate project budgets effectively.• Write business papers for Director and VP to articulate business strategy to get alignmentA day in the lifeWe are actively seeking an experienced (Senior) Program Manager with a strong background in strategic planning to lead key initiatives that align with our long-term business objectives. This role is ideal for individuals who excel in transforming strategic visions into actionable plans and guiding those plans to fruition. In this role, you will be responsible for program strategies, including the development and execution of detailed project roadmaps. Your expertise in strategic planning will be essential in identifying critical business opportunities and challenges, and in devising innovative solutions to address them. You will work closely with various internal teams and stakeholders, harmonizing different perspectives and ensuring cohesive efforts towards common goalsAbout the teamThe Network Optimization (NETO) team will be responsible for designing and optimizing the ATS Ground Network to improve speed and network connectivity, and optimize end to end package flow. The team will also drive configuration changes for NASC in upstream planning systems (ATROPS, Radian, etc.). Further, we will also develop metrics for network optimization opportunities. While the scope of team will be limited to T+1-year horizon in US and Canada network, the team will partner with other planning teams for execution of network changes.NETO operates through four work streams: Speed, Network Connectivity, ATS Ground National Network, and Network Configurations.BASIC QUALIFICATIONS- 5+ years of program or project management experience- 5+ years of supply chain experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Sr. Marketing Program Manager, Amazon Shipping & Amazon Freight

Are you interested in building the future of e-commerce delivery? Do you want to be a part of team establishing the next big B2B initiative? Our team is changing the way we interact with customers around the globe and building a new, emerging business to solve some of the biggest logistical opportunities facing not just Amazon, but the entire transportation industry.We are looking for a strategic and results-driven Senior Marketing Program Manager to lead complex marketing initiatives and drive operational excellence across our global marketing team. This role offers a unique opportunity to design, execute, and optimize high-impact marketing programs that enhance efficiency, scalability, and customer engagement.Key job responsibilitiesYou are the ideal candidate if you can:* Develop and execute Account-Based Marketing (ABM) initiatives to drive engagement with high-value accounts and improve conversion rates.* Lead end-to-end lead management programs, including lead capture, scoring, and nurturing, in collaboration with Marketing Operations and Sales teams.* Optimize customer communication lifecycle by designing automated workflows that deliver personalized messaging across marketing channels.* Manage marketing data integration projects to ensure seamless data flow between marketing automation platforms Internal Amazon Tools, and other MarTech solutions.* Enhance marketing operations efficiency by identifying and implementing process improvements in campaign execution, reporting, and tracking.* Develop and track KPIs for ABM, lead management, and customer engagement programs, ensuring data-driven decision-making.* Work cross-functionally with marketing, sales, product, and engineering teams to align marketing initiatives with business objectives.* Manage vendor relationships and oversee the integration of third-party tools supporting lead management, analytics, and ABM efforts.* Ensure compliance with data privacy regulations (GDPR, CCPA) and internal governance policies across all marketing programs.* Leverage analytics, A/B testing, and insights to optimize ABM campaigns, customer communication strategies, and overall marketing performance.BASIC QUALIFICATIONS- 6+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional marketing programs- Experience communicating results to senior leadership- Experience using Microsoft Excel to manipulate and analyze data ...

Supply Chain Manager, Strategic Planning & Sourcing, WW AMZL Engineering Supply Chain

Amazon’s Last Mile Transportation is seeking a highly skilled and motivated Supply Chain Manager to join the Strategic Planning & Sourcing team. This position will lead efforts to dive deep into billing issues, drive process improvements, standardize processes, eliminate root-cause defects within existing systems and communicate the findings effectively across different teams. This is an exciting opportunity to join a new team for Amazon.An ideal candidate has a background in transportation and accounts receivables with excellent program manager skills. They enjoy discovering and solving complicated problems and can quickly learn complex systems. This job will require exceptional communication skills while having the ability to work independently in a high-pressure environment.Key job responsibilities•Manage assigned new site launch projects from a procurement perspective. Use Smartsheet and site-specific templates to complete tasks, review upcoming milestones, and prepare for meetings. Site tasks are organized by critical and non-critical milestones.•Check the calendar and prepare for daily and weekly meetings.•Employ current standard operating procedures (SOP) and how-to guides for task completion.•Identify, problem solve and address blockers or potential risks early by coordinating with relevant stakeholders to develop contingency plans.•Communicate with stakeholders via outlook, slack or chime regarding project updates, risks, blockers and path-to-green address immediate queries or updates.•Run reports on all EUE (End-User Equipment) orders in DSCS, confirm timely shipping, and update the NI App accordingly.•Communicate with EPMs (Execution Project Managers) regarding site specific updates for inventory not yet received – keeping track of percentages to achieve M1/M2/ART metrics.•Utilize various platforms to complete tasks for active sites, to ensure all orders and tasks align with the project schedule and the approved design revisions.•Review Lessons Learned sheet to review on a bi-monthly basis with team to ensure continuous improvement efforts are completed.•Monitor and ensure all orders are placed accurately and avoid surplus inventory.A day in the lifeAs a member of the Strategic Planning & Sourcing (SPS) Team within Amazon’s SSD FC Startup division, the role focuses on orchestrating the smooth launch and operation of new Rapid and Rural Logistics (R2L) sites. This involves working closely with cross-functional stakeholders, including execution teams, suppliers, and internal Amazon teams, to ensure that all planning, sourcing, and operational components align seamlessly. The role is integral to driving efficiency and innovation, ensuring projects are executed on time, within scope, and with optimal resource utilization. Key responsibilities include strategic oversight of site launches, procurement coordination, and stakeholder communication to guarantee the successful execution of startup projects.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- 2+ years of supply chain experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Bachelor's degree or equivalent in supply chain, business, finance or related work experience- Experience in data gathering and ability to write clear and detailed analysis and requirement document- 1+ Year of experience with Smartsheet creating templates, dashboard and reports. ...

Account Manager, NA Partnerships, Worldwide Returns and Recommerce

Amazon WWRR is comprised of business, product, operational, program, software engineering and data teams that manage the life of a returned or damaged product from a customer to the warehouse and on to its next best use. In this role as Account Manager for NA Partnerships you will grow and develop our Returns partnerships with some of the largest companies in the world by delivering strategic customer and business insights and relentlessly high operational standards. As the ‘boots on the ground’ owner for NA Partnerships, you will lead strategic partner relationships independently and in collaboration with several teams in WW RLS, Partner org and other stakeholder teams. You will own Customer Experience and Business goals for Returns Partnerships, setting up and driving mechanisms to track and improve metrics that matter to Amazon and the partner, bringing the partner on board for new programs/initiatives, influencing and growing partner adoption, establishing deep and wide engagement with internal and partner teams to unearth and execute on opportunities. The right candidate stays on top of industry and competitive trends, Amazon launches/initiatives, partner launches and strategic developments and can execute at both a tactical and strategic level. The ideal candidate will have experience in strategic relationship building, category/vendor management & growth, business analytics, negotiation, and P/L management. This role requires an individual with excellent communications, analytical, negotiation, problem-solving abilities and strong business acumen. Key job responsibilities- Own partner engagement through mechanisms like weekly partner reviews, joint scorecards, NPS deep-dive, close looping and reporting on key performance metrics- As the single-threaded account owner, drive partner operational excellence, day to day operations and process adoption in collaboration with internal teams- Execute adoption and conversion initiatives independently, work with the BD, Product and program teams to plan experiments and measure impact- Own and execute 'Walk the Store' for Partner stores, lead deep-dives, develop anecdote/data-driven insights- Drive new Partner launch execution in collaboration with the Business Development team- Be on top of Amazon as well as partner's strategic priorities, develop deep and wide relationships in the partner org with business/partnership stakeholders, marketing, customer acquisition, loyalty, operations and other teams- Handle a high volume of engagements and interactionsBASIC QUALIFICATIONS- 2+ years of sales or account management experience- 2+ years of digital advertising and client facing roles experience- Experience with Excel- Experience analyzing data and best practices to assess performance drivers ...

Financial Analyst III, WW Ops IPAT

At Amazon, we're working to be the world’s most customer-centric company. Driving innovation on behalf of customers is core to our mission, and this position supports one of our largest business to deliver on this mission. As member of the Operations Insights, Planning, Analytics and Technology (IPAT) team, this position will support Loss Pillar Reporting to provide insight to leadership and improve Cost To Serve.The Finance Manager will partner with the World Wide Operations teams to deep dive data setup and provide actionable insight. The Finance Manager will need to be capable of operating with a high degree of autonomy, and hence needs to demonstrate a high degree of comfort with ambiguity besides holding a high bar on professional integrity.This candidate will be responsible for retrieving data from fortune and hydra, development of financial models and developing the reporting framework. The role requires partnering with many internal teams to understand their business and drive accurate financial reporting and controls. Loss pillar reporting is highly visible and requires strong communication skills with leadership.Key job responsibilitiesSupport STEAM/OLT Goals and Cost to ship reporting.This role requires strong analytical acumen, coding skills, and a keen attention to detail. This role also requires strong verbal and written communication skills. Key job responsibilities- Establish reporting and planning process for loss pillar reporting.- Conduct analysis to understand the E2E business and report to senior management.- Deliver meaningful insight and practical recommendations through financial simulation and analysis to support decision making of senior management.- Drive continuous innovation and communication to both your operations & other business partners.- Driving process improvement and automation for planning, reporting and review process.BASIC QUALIFICATIONS- 5+ years of tax, finance or a related analytical field experience- 5+ years of multiple finance and accounting roles experience- 6+ years of Accounts Receivable or Account Payable experience- 6+ years of applying key financial performance indicators (KPIs) to analyses experience- 6+ years of building financial and operational reports/data sets that inform business decision-making experience- 6+ years of creating process improvements with automation and analysis experience- 6+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience- Bachelor's degree in engineering, statistics or business, or Bachelor's degree and 5+ years of quantitative role (engineering, process re-engineering, quality assurance) experience ...

Prin. Applied AI Architect, Amazon Nova Solutions

Are you a AI builder that wants to think fast, dive deep, and build? We are seeking a GenAI specialist Principal SA to join our the Amazon Nova Solutions team to work with Foundation Model (FM) teams alongside internal and external Generative AI customers to build the applications of the future.In this role, you will be the voice of the builder, with ownership for working alongside Amazon businesses to develop GenAI solutions that deliver their immediate business value and realize the future of customer experience. You will help your customers understand best practices and develop new best-practice patterns as you encounter new problem spaces. With your day to day focus on the builder, you will be expected to provide insights to product, science, and engineering on how customers build with our FM's and how we can improve. You will be empowered to invent on behalf of our customers and advocate for their needs throughout design, build, and launch of next gen FM's. This position has a high level of visibility, so you will need to be able to communicate clearly and compellingly at all levels of the company. Additionally, you will be responsible for measuring business impact by diving deep into metrics and customer inputs. You should have a positive attitude and strong work ethic; you will work fast and smart, and adapt and iterate quickly.Key job responsibilities- Ensure success in designing, building and migrating applications, software, and services with Amazon Nova FM's, AWS Bedrock, and other AWS GenAI capabilities.- Interact with customers directly to understand their business problems and help them implement durable GenAI systems.- Educate customers on the value proposition of amazon Nova FM ecosystem and showcase the art of possible.- Drive evaluation strategy, metric design, and evaluation data design for real-world use cases- Drive deep architectural discussions and design exercises to create solutions built with Amazon Nova FM's- Author and contribute to AWS customer-facing publications such as whitepapers, workshops, demos and proof of concepts.- Build deep relationships with customer engineering, product, and science leaders. - Capture and share GenAI best-practice knowledge across internal Amazon builders and the AWS solutions architect community.About the teamAmazon Nova Applied AI Solutions Team serves as a bridge between Foundation Model science, engineering, and product teams and the internal Amazon teams using these models to deliver business value to Amazon's customers. We help customers build GenerativeAI applications and apply the learning from these engagemetns to help make the Foundation Models better every day.BASIC QUALIFICATIONS- 10+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- Bachelor's degree in computer science, engineering, mathematics or equivalent- Experience developing technology solutions and evangelising end-to-end technology roadmaps that guide IT transformations toward cloud computing- Experience communicating across technical and non-technical audiences and at C-level, including training, workshops, publications ...

Principal TPM, Amazon Fulfillment Technologies

Amazon Fulfillment Technologies (AFT) powers the physical engine at the heart of Amazon. AFT builds and operates software, hardware, and processes that run the global network of fulfillment centers that move many millions of units of inventory, employ tens of thousands of people, and ensure that customers get what they want when we promised we would get it to them. We do this by building automated solutions to handle things that technology does well, while relying on people to handle things that humans do well.We are seeking Principal Technical Program Manager to own and drive large, critical programs that span multiple teams and organizations at Amazon Fulfillment Technologies and Robotics and across Amazon. Key job responsibilitiesAs Principal TPM, you will manage complex technical programs involving various range of Amazon technologies. You will contribute innovative ideas and refine our strategic direction, and processes. Your responsibilities will span from fostering strong partnerships with cross-functional teams across teams to envisioning and ensuring effective roadmap planning and execution at AFT.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamAmazon Fulfillment Technologies (AFT) powers Amazon’s global fulfillment network. We invent and deliver software, hardware, and data science solutions that orchestrate processes, robots, machines, and people. We harmonize the physical and virtual world so Amazon customers can get what they want, when they want it.Platform Engineering and ServicesAFT’s Platform Engineering & Services team leverages data, process improvement, and innovative technologies to provide comprehensive engineering excellence services/solutions across AFT’s product portfolios.BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Program Manager II, Global Logistics Pricing Strategy

Are you interested in developing large-scale strategic initiatives in the dynamic Global Logistics industry? Amazon Global Logistics is on a mission to eliminate borders between Selling Partners and buying customers and create new logistics benchmarks. The Global Logistics Pricing Strategy team empowers our global business to find strategic harmony between growth and profit tradeoffs, while seeking long-term customer value and financial health. We build tools and processes to help identify and drive synergy among supply, demand, operational, and economic planning. We are seeking a Program Manager to lead Pricing Strategy for Global Logistics new supply chain products. You will develop pricing strategy vision and its corresponding price positioning, market benchmarking, profit analyses, and demand impact. You will also build long-term partnership with Finance and Business stakeholders at all levels and lead high-visibility leadership alignment on pricing strategies.The right candidate is a self-starter who takes strong ownership, dives into product and Seller value, develops structure/frameworks to tackle problems, and rolls up your sleeves to get the job done in a fast-paced environment. You must have strong stakeholder influence to drive and enable change through compelling insights and data-driven recommendations. This means you should be comfortable with communicating, supporting your points of view, and being vocal on relevant business questions as needed. Ownership, analytical acumen, thoughtful articulation, and ability to influence are essential to success in this role.Key job responsibilities- Define pricing strategies incorporating product value, customer feedback, market analysis, demand assessment, and profit evaluation.- Establish performance metrics and implement review mechanisms to continuously improve pricing decisions.- Collaborate extensively with Sales, Finance, Operations, and BI teams to develop a vision and prioritize the roadmap.- Drive new pricing launches such as introducing new product values, lanes, and fee structures, while supporting the associated Go-to-Market strategy.- Identify cost elements influenced by pricing to enhance profitability across products and lanes.- Assist in global business reviews and pricing narratives (MBR, QBR, 3YP, OP) for Amazon Managed Placement and Storage offerings, and facilitate leadership reviews and discussions.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan Learn more about our benefits here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stockBASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- Experience in driving end to end delivery, and communicating results to senior leadership- PLUS ONE OF THE FOLLOWING: 3+ years of experience in freight forwarding operations with a strong background in transportation pricing strategy, OR extensive experience in developing and implementing pricing strategy, with demonstrated ability to drive business impact through data-driven recommendations ...

SDE II, Delivery Choices

How often have you had an opportunity to be a founding member of a team that is tasked with solving a huge business problem through innovative technology? If you want to join innovative team that is making history and breaking new ground for Amazon, this is the place for you.For millions of customers worldwide, the Amazon name is synonymous with delivery – and the Delivery Experience (DEX) team provides those customers with innovative ways to get what they want and need, enabling the choices they make on every order, every day. We combine customer impact with retail invention, solving huge technical challenges along the way. We are looking for a motivated SDE II with the desire and talent to contribute and lead to this vision. This person will have a track record of success delivering new features or products. This person has thrived and succeeded in delivering high quality technology products and services in a hyper-growth environment where priorities shift fast. This person has strong design and implementation experience and a strong knowledge of web services and protocols.As a Software Development Engineer II, you will design, manage and own technologies in Delivery programs space and. you will have significant influence on our overall strategy by helping define new product features, drive the system architecture, and spearhead the best practices that enable a quality product.Key job responsibilitiesAs a key member of our team, you will design and build the next-generation systems, revolutionizing the delivery experience for millions of customers worldwide. Collaborating closely with product and partner teams, you will:- Design and implement innovative features- Contribute to all aspects of agile software development (design, architecture, development, documentation, testing, and operations)- Own end-to-end solutions, pushing the boundaries of design and architecture through full-stack developmentYour focus on building highly scalable, low-latency, intelligent software will have a profound impact on customer experience. To excel in this role, you possess:- Excellent verbal and written communication skills- Strong self-drive and motivation- Ability to deliver high-quality results in a fast-paced environmentBASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Senior Program Manager, SSD FC Launch

Amazon is looking for a Program Manager with a strong delivery record and proven project management experience to own strategic and tactical, cross-functional operations and technology projects associated with the launch and retrofits of Sub Same Day (SSD) FC buildings. This role requires scoping and creating project plans, developing processes, mitigating schedule risks, coordinating and driving execution, and communicating to senior management on status, risks, and process/product changes. Cross-team coordination, project management and executive presentation skills are essential. Travel expected between 50% and 70%Key job responsibilities- Supporting the development of launch strategy - Developing launch teams program to ensure successful site launches- Partnering with other teams to source, allocate and coordinate launch resources- Work with stakeholders to align responsibilities and mitigate risks to project execution- Managing and delivering results on complex projects across multiple organizations - Gathering and analyzing data on launch performance results- Creating, communicating and managing budget for launch support- Innovating to improve processes and continuously removing cost from our launches and operationsAbout the teamJoin the fast-paced world of Amazon's Sub Same Day (SSD) Engineering Organization, where innovation meets impact! We're revolutionizing same-day delivery for customers everywhere, from bustling cities to rural areas. Our mission? To expand SSD capabilities, optimize network capacity, and adapt to evolving customer needs.We're not just building a delivery network; we're crafting experiences that drive long-term growth and customer satisfaction. If you thrive on relentless innovation, love solving complex puzzles, and want to make a tangible impact on millions of lives daily, the SSD team is your launchpad to an AMAZING career at Amazon!Ready to deliver the future? Join us in redefining speed, efficiency, and customer delight in the world of same-day delivery!BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Software Dev Engineer, Applied AI

We are seeking a passionate, talented, and inventive individual to join the Applied AI team and help build industry-leading technologies that customers will love. This team offers a unique opportunity to make a significant impact on the customer experience and contribute to the design, architecture, and implementation of a cutting-edge product. The mission of the Applied AI team is to enable organizations within Worldwide Amazon.com Stores to accelerate the adoption of AI technologies across various parts of our business. We are looking for a Software Development Engineer II (SDEII) to join our Applied AI team to work on LLM-based solutions. You will be responsible for developing and maintaining the systems and tools that enable us to accelerate knowledge operations and work in the intersection of Science and Engineering. You will push the boundaries of ML and Generative AI techniques to scale the inputs for hundreds of billions of dollars of annual revenue for our eCommerce business. If you have a passion for AI technologies, a drive to innovate and a desire to make a meaningful impact, we invite you to become a valued member of our team.We are seeking someone who is to learn, and be ready to use a wide range of software and development tools required to perform the job in Python, Java, container-based development, SageMaker, PyTorch, PyTorch Lightning, Langchain, etc.Your work should consistently be of high quality (e.g., secure, testable, maintainable, low-defects, efficient, etc.) and incorporate best practices. You should identify, follow, and enforce high development standards, working alongside Sr. SDEs.As an SDEII, You should be able to work fairly independently using the above-mentioned tools, while also working with various stakeholders and partners, such as Applied Scientists, Product Managers, Technical Program Managers, Software Development Managers, Solution Architects, and Doc writers. You should be able to integrate new software components into partner codebases, while understanding and incorporating all required concerns, including roadblocks. You should understand distributed system design patterns and be able to apply them in existing and emerging ML domains with limited guidance from Sr. SDEs.You should help the team evolve by actively participating in the code review process, design discussions, and team planning. As such, you should participate in all projects in the functional area by helping to review designs, contributing to code reviews, and helping to remove blockers. This is an opportunity to play a key role in transforming how a large ecommerce organization continues to grow. Apply now and be part of our journey towards revolutionizing the way businesses operate with AI.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Applied Scientist II, AGI Intelligent Decisions

The Artificial General Intelligent team (AGI) seeks a passionate, talented, and resourceful Applied Scientist in the field of LLM, Artificial Intelligence (AI), Natural Language Processing (NLP) and/or Information Retrieval, to invent and build scalable solutions for a state-of-the-art context-aware conversational AI. As part of this team, you will collaborate with talented peers to create scalable solutions for an innovative conversational assistant, aiming to revolutionize user experiences for millions of Alexa customers. The ideal candidate possesses a solid understanding of machine learning fundamentals and a passion for pushing boundaries in the field. They thrive in fast-paced environments, possess the drive to tackle complex challenges, and excel at swiftly delivering impactful solutions while iterating based on user feedback. Join us in our mission to redefine industry standards and provide unparalleled experiences for our customers. Key job responsibilities. You will analyze, understand and improve user experiences by leveraging Amazon’s heterogeneous data sources and large-scale computing resources to accelerate advances in artificial intelligence. . You will work on core LLM technologies, including developing best-in-class modeling, prompt optimization algorithms to enable Conversation AI use cases · Build and measure novel online & offline metrics for personal digital assistants and customer scenarios, on diverse devices and endpoints · Create, innovate and deliver deep learning, policy-based learning, and/or machine learning based algorithms to deliver customer-impacting results · Perform model/data analysis and monitor metrics through online A/B testing · Research and implement novel machine learning and deep learning algorithms and models. BASIC QUALIFICATIONS- PhD, or Master's degree and 2+ years of CS, CE, ML or related field experience- Experience programming in Java, C++, Python or related language- 2+ years of building models for business application experience- 2+ years of hands-on experience in modeling and analysis, and in deploying machine learning / deep learning models in production. ...

Applied Scientist II, Conversational Assistant Services Intelligent Decisions

The Conversational Assistant Services (CAS) seeks a passionate, talented, and resourceful Applied Scientist in the field of LLM, Artificial Intelligence (AI), Natural Language Processing (NLP) and/or Information Retrieval, to invent and build scalable solutions for a state-of-the-art context-aware conversational AI. As part of this team, you will collaborate with talented peers to create scalable solutions for an innovative conversational assistant, aiming to revolutionize user experiences for millions of Alexa customers. The ideal candidate possesses a solid understanding of machine learning fundamentals and a passion for pushing boundaries in the field. They thrive in fast-paced environments, possess the drive to tackle complex challenges, and excel at swiftly delivering impactful solutions while iterating based on user feedback. Join us in our mission to redefine industry standards and provide unparalleled experiences for our customers. Key job responsibilities. You will analyze, understand and improve user experiences by leveraging Amazon’s heterogeneous data sources and large-scale computing resources to accelerate advances in artificial intelligence. . You will work on core LLM technologies, including developing best-in-class modeling, prompt optimization algorithms to enable Conversation AI use cases · Build and measure novel online & offline metrics for personal digital assistants and customer scenarios, on diverse devices and endpoints · Create, innovate and deliver deep learning, policy-based learning, and/or machine learning based algorithms to deliver customer-impacting results · Perform model/data analysis and monitor metrics through online A/B testing · Research and implement novel machine learning and deep learning algorithms and models. BASIC QUALIFICATIONS- PhD, or Master's degree and 2+ years of CS, CE, ML or related field experience- Experience programming in Java, C++, Python or related language- 2+ years of building models for business application experience- 2+ years of hands-on experience in modeling and analysis, and in deploying machine learning / deep learning models in production. ...

Applied Scientist, Supply Chain Optimization Technologies

Amazon is looking for an Applied Scientist to help build next generation selection/assortment systems. On the Specialized Selection team within the Supply Chain Optimization Technologies (SCOT) organization, we own the selection of the products that Amazon offers in our fastest delivery programs world-wide. The selection is generated with a series of Machine Learning (ML) and optimization models to best cater to customer purchase intents under limited warehouse capacity. We build tools and systems that enable our partners and business owners to scale themselves by leveraging our problem domain expertise, focusing instead on introspecting our outputs and iteratively helping us improve our models rather than hand-managing their assortment. We partner closely with our business stakeholders as we work to develop state-of-the-art, scalable, automated selection management systems.As an Applied Scientist, you will work with software engineers, product managers, and business teams to understand the business problems and requirements, distill that understanding to crisply define the problem, and design and develop innovative solutions to address them. Our team is highly cross-functional and employs a wide array of scientific tools and techniques to solve key challenges, including supervised and unsupervised machine learning, large language models, linear, nonlinear, and non-convex optimizations, reinforcement learning, causal inference, and experiment designs. Some critical research areas in our space include modeling substitutability between similar products, complementarity and basket building, measuring speed sensitivity of products through experiments, optimizing assortment under operational and capacity constraints, and supply and demand forecasting.Find out more about SCOT at Amazon: http://bit.ly/amazon-scotKey job responsibilitiesYou will be an end-to-end owner for the projects you support. Responsibilities include: - Understanding business requirements and existing challenges and map them to the right scientific solution; - Designing effective, scalable, and achievable solutions to key business problems; - Developing the right set of metrics to evaluate efficacy of your models and solutions;- Prototyping and analyzing new models and business logic;- Productionizing your scientific solutions, including writing production-quality critical path code;- Communicating, both written and verbally, with both technical and business audiences throughout each project;- Publishing findings in internal and/or external conferences and interfacing with the scientific community; - Mentoring and developing the scientist community across the organizationBASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of science, technology, engineering or related field experience- 3+ years of building models for business application experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Business Intelligence Engineer II, AGI-DS Analytics

As a Business Intelligence Engineer, you get a lot done. You work very efficiently and routinely deliver the right things. You have a department-wide perspective on the analytical solutions you develop and consistently look for ways to scale and enhance their impact across the company. You have performed multiple complex, and business critical analyses that serve major parts of the business. Your work and your approach to work are exemplary – you drive best practices and set standards for your team. Other analytical individuals in your department regard you as an expert in one or more analytical areas.You show strong analysis making technical trade-offs between your group’s short term and long term business needs, and the needs of the company as a whole. When confronted with discordant views, you find the best way forward and convince your team. You are vocally self-critical. You proactively contribute to knowledge-sharing across the Amazon analytical community. You demonstrate resilience and navigate difficult situations with composure and tact. Amazon has a culture of data-driven decision-making, and demands business intelligence that is timely, accurate, and actionable. Our environment is very fast-paced, and requires someone who is flexible, detail-oriented, passionate about the customer and comfortable working with numerous stakeholders across the organization and worldwide. We are looking for a Business Intelligence Engineer to help us extract meaning from large volumes of data to make the right business decisions. The candidate will have to set the right vision, strategy and roadmap and work alongside with stakeholders in the organization to make it happen. The candidate knows and loves working with business intelligence tools, can model multidimensional datasets, and can partner effectively with business leaders to answer key business questions. You are analytical and creative, and you don’t quit. Primary Responsibilities · Engage with leadership and diversified customer groups to understand the needs and recommend business intelligence solutions. · Partner with Data engineering team to define the data elements and data structure that the team should leverage to enable analytical capabilities. · Design, implement, and support platforms that provide business teams ad-hoc access to large datasets (eg data visualization tools for non-tech business users) · Interface with business customers, gathering requirements and delivering complete reporting solutions. · Own the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, etc. to drive key business decisions. · Participate in strategic & tactical planning discussions. · Standardize data and report consumption across all customer groups. · Make recommendations for new metrics, techniques, and strategies to improve the operational and quality metrics. · Be connected and influential within the Amazon analyst community. Work with Data engineering, Software development teams to enable the appropriate capture and storage of key data points. BASIC QUALIFICATIONS- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience in Statistical Analysis packages such as R, SAS and Matlab- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling ...

Business Intelligence Engineer III, Automated Inventory Management (AIM)

Have you ever ordered a product on Amazon and when that box with the smile arrived, wondered how it got to you so fast? Wondered where it came from and how much it cost Amazon? If so, the Amazon Global Supply Chain Optimization Technology organization is for you. Watch this video to learn more about our organization, SCOT: http://bit.ly/amazon-scot SCOT's Automated Inventory Management (AIM) team is seeking talented individuals who enjoy the challenge of diving into complex problems and solving the unsolvable to help our executives make impactful business decisions. In the role you will help lead inventory management innovation and define the SCOT roadmap and system improvements to automate worldwide inventory management and identify and drive long term free cash flow opportunities. In this role you will… - Support the launch of new countries onto the AIM operating model - Dive deep to create insights on how well Amazon is taking care of the customer as it relates to product availability and inventory levels - Drive business changes through data insights to improve a wide range of internal products that impact planning, buying and sourcing. - Develop improvements and invent new ways to look at data / trends via data and an internal worldwide customer portal. - Interface with cross-functional teams to build centralized tools that will allow for rapid defect detection and repair. - Partner with Data Engineers and Software Engineers to design products and systems to transform and store billions of data items using AWS redshift - Explore/analyze data and work with Product Managers to understand customer behaviors, spot system defects, and benchmark our ability to serve our customers This role will likely be a good fit for you if you currently… - Use business analyses to propose innovative and profitable business initiatives to senior management/executives. - Analyze and synthesize large data streams across multiple inputs. - Find and create ways to measure the customer experience to drive business outcomes. - Curious to identify patterns in data and how they relate to the business outcomes Key job responsibilities-Create complex reports and metrics to support the business-Create data pipelines to be consumed by multiple teams-Be able to connect dots across multiple systems and propose data driven solutionsAbout the teamYou will be working in a high paced and driven team responsible for improving business outcomes for the LATAM and Canada regions BASIC QUALIFICATIONS- 10+ years of professional or military experience- 5+ years of SQL experience- Experience programming to extract, transform and clean large (multi-TB) data sets- Experience with theory and practice of design of experiments and statistical analysis of results- Experience with AWS technologies- Experience in scripting for automation (e.g. Python) and advanced SQL skills.- Experience with theory and practice of information retrieval, data science, machine learning and data mining ...

Data Scientist, SCOT AIM Planning

Amazon’s Automated Inventory Management (AIM) Planning Organization is looking for a Data Scientist to help invent the next generation of Amazon's Capacity and Constraint Management system - Automated Planning System (APS). APS will herald a a new era in Sales and Operations Planning (S&OP). APS emerges as a next-generation decision-making framework for Amazon's Worldwide (WW) fulfillment networks. In an industry first, APS seamlessly aligns Amazon's business controls by uniting leading-edge supply and demand forecasts with a state-of-the-art coordination framework – respecting the distributed ownership of business logic and outcomes. As the centralized planning system, APS takes charge of coordinating all fulfillment, inventory, and operational decisions, maximizing WW Long Term Free Cash Flow (LTFCF) over a 1-year horizonThe AIM team is part of the Supply Chain Optimization Technology (SCOT) Team within the Operations Organization. The charter of the SCOT team is to maximize Amazon’s return on our inventory investment in terms of Free Cash Flow and customer satisfaction. The planning organization within Amazon leads the S&OP, IPE and Capacity Planning functions. As a Data Scientist on the this team, you will build a deep understanding of Amazon's supply chain systems, lead innovation in our forecasting capabilities and build principled solutions to identify improvement opportunities in our supply chain using the latest machine learning techniques. You will also work with a team of Scientists, Product Managers, Business Intelligence Engineers and Software Engineers to research and build accurate predictive models and deploy automated software solutions to provide insights to business leaders at the most senior levels throughout the company. You will build models that make our data more actionable and help us make complex business decisions at scale.To help describe some of our challenges, we created a short video about Supply Chain Optimization at Amazon - http://bit.ly/amazon-scotKey job responsibilities - Implement statistical and machine learning methods to solve complex business problems - Research new ways to improve predictive and explanatory models - Directly contribute to the design and development of automated prediction systems and ML infrastructure - Build models that can detect supply chain defects and explain variance to the optimal state - Collaborate with other researchers, software developers, and business leaders to define the scientific roadmap for this teamBASIC QUALIFICATIONS- 5+ years of data scientist or similar role involving data extraction, analysis, statistical modeling and communication experience- 5+ years of data querying languages (e.g. SQL, Hadoop/Hive) experience- 5+ years of machine learning/statistical modeling data analysis tools and techniques, and parameters that affect their performance experience- Master's degree in a quantitative field, or Bachelor's degree and 7+ years of a quantitative field such as statistics, mathematics, data science, business analytics, economics, finance, engineering, or computer science experience- Knowledge of relevant statistical measures such as confidence intervals, significance of error measurements, development and evaluation data sets, etc. ...

IB Planning & Placement Manager, Emerging Countries Network & Capacity Planning

The Emerging Country Network & Capacity Planning team is looking for a talented IB (Inbound) Planning & Placement Manager who will create solutions to optimize multi-year Inbound network topology design for existing countries, along with Supply Chain planning processes for new country expansion. Our scope includes emerging countries such as Mexico, Brazil, Australia, Middle East, Africa, and new countries. As a team player you have an opportunity to work with some of the best Supply Chain professionals, tech teams, Worldwide Engineers, Operations Managers, Finance partners, and business leaders across the continents to design optimal Supply Chain network solutions with an objective to solve the conflicting goals and achieve best customer experience in the most cost efficient way.This role requires working with cross-functional teams across the countries to jointly define requirements, develop Inbound topology and transportation network solutions, and manage the timelines for all current and future projects. This position involves regular communication with senior management on status, risks/opportunities, and daily change management. Cross-team coordination, project management, and executive interaction skills are essential to be successful.This position requires strong ability to drive program(s) while dealing with ambiguity, analytical and critical thinking, the ability to understand complex data, diving deep through various information sources, and working closely with technology partners, local / regional operations, and finance teams to rapidly iterate and deliver solutions. This position also requires working across a variety of teams to drive long-term strategic initiatives and driving best practices adoption. Successful candidates must thrive in fast-paced environments which encourage collaborative and creative problem solving and critical thinking.Key job responsibilities- Primary responsibilities for this role is to establish processes to ensure the correct placement of inventory at the right Fulfillment Centers (FCs) at the right time, optimizing stock availability, cost efficiency and lead time reduction- Develop and implement efficient inbound supply chain processes to minimize costs while enhancing customer/seller experience through effective inventory management processes- Drive process automation initiatives and utilize data-driven approaches leveraging SQL/Python for data mining and metrics creation to create scalable, efficient operational solutions- Analyze and integrate various supply chain strategies to improve network efficiency and reduce supply chain losses. Partner with established markets to benchmark best practices and tools for Inbound and drive implementation / adoption for emerging and new countries.- Lead projects across cross-functional teams (incl. Business, SCOT, Science, Finance, Tech, etc.) to drive strategic alignment, prioritize initiatives and drive adoption of new tools while ensuring compatibility with existing systems- Continuously evaluate and improve aspects of inbound network performance; identify inefficiencies and deviations from strategy, analyze trade-offs, recommend solves, and influence partner teams to execute- Establish and monitor key performance metrics to track placement accuracy, process efficiency, and cost optimization- Contribute to the mid to long-term network planning process, tools, and features rollout and process standardization for new and emerging countries.- Around 10-15% annual travel to respective countries to understand local trans operations and processes.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamThe Emerging Country Network & Capacity Planning team works to optimize multi-year network topology design, along with Supply Chain planning processes for new country expansion. Our scope includes emerging countries such as Mexico, Brazil, Australia, Middle East (AE, KSA, EG), Turkey and Singapore, with more to come with further international expansionBASIC QUALIFICATIONS- Bachelor's degree- 5+ years of supply chain, forecasting, manufacturing, sourcing/procurement, or vendor management experience- Experience working cross functionally with tech and non-tech teams- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience working in a matrixed organization- Knowledge of either Excel , SQL or other data analysis tools at an intermediate to advanced level- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization ...

Program Manager, Capital Planning, Capital Planning

Amazon Engineering Services is looking for a Program Manager that can provide capital planning and project management support directly contributing to growing Amazon’s Worldwide Operations network. As a Program Manager, you will be responsible for supporting multiple Business Units, including support for new buildings, expansions, retrofits and new technology initiatives. Key job responsibilities- Manage and support one or multiple of Amazon’s business units: Global Customer Fulfillment, Global Air Program, Global Transportation, Amazon Logistics, Emerging Markets, PillPack, Merch by Amazon, Sort Center Network, and Initiatives. - Ensure adequate project funding is secured enabling on time and under budget project execution. - Partner with internal Amazon teams and build processes and tools to enable scalable and flexible operations. - Develop estimates, assumptions, schedules, cash flow forecasts, track budgets, and manage execution plans - Partner and contribute across all functions within Engineering Services and will actively manage multiple stakeholders including Finance, Program Management Office, Supply Chain Capacity, Startup, Launch, Real Estate, Construction, Operations Engineering, and Procurement- Manage Funding Milestones and Schedule Dependencies - Collaborate amongst multiple cross-functional teams to align project planning, financial entitlement, and effective investment decision making.- Partner closely with downstream partners to ensure funding for a program is delivered on-time and with a high quality driving minimal defects to project deployment and execution.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 5+ years of working cross functionally with tech and non-tech teams experience- 5+ years of team management experience- 5+ years of cross functional project delivery experience- 5+ years of program or project management experience- Experience defining program requirements and using data and metrics to determine improvements- Bachelor's degree ...