UX & Content Writer/Editor, Amazon Warehousing & Distribution

We are seeing a hockey stick growth of our low cost bulk storage solution called Amazon Warehousing and Distribution (AWD). As the resident write/editor, you will be responsible for writing/editing all the copy and text that is seller facing. This includes UI text, Help content, Marketing copy and others. You will collaborate with product team and marketing team to write and develop all copy and content.We are hiring an experienced Content Writer to write all seller facing copy for AWD to help alleviate the seller experience when engaging with AWD related experiences. In this position, you will understand seller pain points and engage internal subject matter experts to take content from initial idea through to final deliverable. You will ensure content is high quality and effective when localized to applicable regions. The successful candidate is prolific with written deliverables and can effectively prioritize competing projects, making trade-offs between depth and completeness as needed. You have experience working with clients or internal partners to move projects forward and remove roadblocks while maintaining a high level of professional communication. You are a critical thinker who steps into your audience’s shoes to make content engaging and easy to follow. You have an iterative mindset and bring new ideas to the table to improve content quality and internal workflows.Key job responsibilities* Write Help content, UX Tooltips, web/email/social copy* Develop educational video scripts, eLearnings, and articles ranging from 750 to 3,000 words* Research seller pain points using qualitative data (seller anecdotes, video comments, internal UX studies) and quantitative data (existing content impression, engagement, and satisfaction data) to inform content design* Manage multiple content projects at once, taking projects from research through to final deliverable* Coordinate deliverables such as source material and script feedback from internal subject matter experts, stakeholders, and colleagues* Devise content strategy for new learning pathways and topics based on research, content gaps, and existing content performance* Proactively anticipate seller needs, investigate underlying issues, and create short and long-term education solutions* Strong commitment towards goals and outcomes to ensure completion within established time frames* Proposes content experiments and internal workflow improvements to improve efficiency and quality * Peer review deliverables from other members of the team BASIC QUALIFICATIONS* 3+ years of experience as a professional writer with a portfolio of published work, ideally including substantial educational writing samples* 3+ years of experience managing multiple content projects that require coordination with internal teams or clients* Strong bias for action and the ability to prioritize competing to meet deadlines* Professional verbal and written communication skills ...

UX Designer - Meridian Design System, Amazon Delivery Experience (ADX)

Originally built to meet the needs of Amazon Operations, the Meridian Design System, is now used by hundreds of teams in nearly every corner of Amazon.Meridian supports 3 frameworks: React Web, iOS, and Android. Our end customers include: truckers navigating route, parents managing content subscriptions, Amazon employees booking meeting rooms, customers picking up packages at kiosks, and even Air Traffic Controllers overseeing a fleet of airplanes.Over the past five years, Meridian has evolved beyond a design system into an suite of tools with an active adopter community. We still follow the same recipe that helped us grow. We work as a dedicated agile team under a Single Threaded Owner. We focus on listening to the needs of our adopting customers, providing high-quality support, and innovating through the close collaboration of design and development.In this role, you'll be able to innovate, deliver, and influence. You should have a demonstrable track record of success delivering high-quality design system solutions at scale. You should possess strong UX skills and a deep knowledge of standard web and mobile components and patterns.If you have a passion for building the future of design systems and having fun doing it, then Meridian is the team for you!Key job responsibilities- Develop, evolve, and champion all aspects of the Meridian Design System.- Contribute to the design and UX roadmap for Meridian.- Collaborate with design and development teams inside and outside of Operations that leverage Meridian for their efforts.- Present design solutions and gracefully defend your design decisions to the team and partners.- Communicate clearly with both internal and external customers.- Provide design support to teams using or looking to adopt the design system.About the teamKnown for their deep design system knowledge and love of board games, the Meridian team includes 5 designers, 6 developers, a program manager, and 8 dogs. The majority of the team is based in Bellevue, WA and three of our team members are based in Minneapolis, MN.BASIC QUALIFICATIONS- 3+ years of design experience- 3+ years of delivering design solutions as a UX designer or interaction designer experience- Have an available online portfolio ...

WHS Recordkeeping Case Manager, Global WHS Recordkeeping Team

The WW Operations' Workplace Health and Safety Team is looking for a Manager of Record-keeping to help implement compliance initiatives and programs. This manager will implement developed programs to enable accurate and compliant record-keeping and efficient workplace practices for hundreds of thousands of employees across the Amazon Operations Network (i.e., Fulfillment Centers, Amazon Stores, Transportation Network, Prime Air, as well as new business ventures that remain to be seen).Key job responsibilitiesResponsibilities include, but are not limited to:• Maintain a comprehensive workplace health and safety compliance and recordkeeping program• Manage an OSHA and other global injury and illness recordkeeping and reporting program.• Monitor implemented solutions to ensure compliance with applicable laws, rules and regulations.• Maintain platform to assess key policies and procedures to mitigate identified risks and to meet government, industry, company compliance requirements.• Review program business rules, documents, marketing materials and information systems to ensure compliance with regulatory agencies, federal and state laws.• Ability to quickly earn and maintain trust• Strong project management skills.• Ability to manage newly developed projects and programs independently and often in an ambiguous environment.• Able to travel 10-20%A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! BASIC QUALIFICATIONS- 4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience- Bachelor's degree or equivalent- Experience handling confidential information ...

WHS Recordkeeping Case Risk Manager

The WW Operations' Workplace Health and Safety Team is looking for a Manager of Record-keeping to help implement compliance initiatives and programs. This manager will implement and develop programs to enable accurate and compliant record-keeping and efficient workplace practices for employees across global operations within the Amazon Operations Network (i.e., Fulfillment Centers, Amazon Stores, Transportation Network, Prime Air, as well as new business ventures that remain to be seen).Key job responsibilitiesResponsibilities include, but are not limited to:• Maintain a comprehensive workplace health and safety compliance and recordkeeping program across global operations (NA/EU/ROW).• Manage an OSHA injury and illness recordkeeping and reporting program• Monitor implemented solutions to ensure compliance with applicable laws, rules and regulations across global operations (NA/EU/ROW)• Develop and Maintain platform to assess key policies and procedures to mitigate identified risks and to meet government, industry, company compliance requirements.• Review program business rules, documents, marketing materials and information systems to ensure compliance with regulatory agencies, federal and state laws.• Ability to quickly earn and maintain trust• Strong project management skills• Ability to manage newly developed projects and programs independently and often in an ambiguous environment• Responsible for analyzing relevant data, writing white papers and other strategic program documentation (e.g., Technical Whitepaper, WBR, MBR etc.). • Conduct case review and communicate effectively to align team members with stakeholder requirements• Earns trust by driving process improvements by capturing gaps and proposing, developing solutions or mechanisms to bridge them.• Ability to manage newly developed projects and programs independently and often in an ambiguous environment• Able to travel 10-20%• Bachelor’s Degree in Occupational, Health and Safety (OSH), Environmental, Health and Safety (EHS), or other related fields • 4+ years of relevant experience in safety, compliance, and/or regulatory affairs, including experience developing and implementing safety strategies and programs examples: OSHA and regulations, policies, and guidance • Experience with MS Office, data retrieval/mining skills using data warehouse systemsPreferred qualifications• Demonstrated leadership and ability to work across senior levels of leadership and all levels of an organization with multiple businesses, including operations, legal, and public policy, to provide leadership and strategic planning on compliance and recordkeeping • Proven analytical, writing, and presentation skills • Have or working towards a PE, ASP, CSP or other recognized professional certification A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! BASIC QUALIFICATIONS- 4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience- Experience handling confidential information- Bachelor's Degree ...

Applied Scientist, Alexa International Tech

Alexa International Tech (AIT) team is looking for a passionate, talented, and inventive Applied Scientist to help build industry-leading technology with Large Language Models (LLMs) and multimodal systems, requiring strong deep learning and generative models knowledge. Key job responsibilitiesAs an Applied Scientist with the AIT team, you will work with talented peers to develop novel algorithms and modeling techniques to advance the state of the art with LLMs. Your work will directly impact our international customers in the form of products and services that make use of digital assistance technology. You will leverage Amazon’s heterogeneous data sources, unique but diverse international customer nuances and large-scale computing resources to accelerate advances in voice domain in multi-modal setup. The ideal candidate possesses a solid understanding of machine learning fundamentals and a passion for pushing boundaries in this vast and quickly evolving field. They thrive in fast-paced environments to will tackle complex challenges, and excel at swiftly delivering impactful solutions while iterating based on user feedback. A day in the life· Analyze, understand, and model customer behavior and the customer experience based on large scale data. Especially showing passion towards solving for international customer-centric challenges.· Build novel online & offline evaluation metrics an methodologies for personal digital assistants and customer scenarios, on multi-modal devices.· innovate and deliver deep learning based innovation across life-cycle such as policy-based learning, international customer specific model performance tuning.· Quickly experiment and setup experimentation framework for agile model and data analysis or A/B testing· Contribute through industry first research to drive the innovation forward. BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Business Intelligence Engineer , TOM Product & Services - Data Infra Team

Are you interested in diving deep into data and engineering the metrics model that drives continuous improvement for Amazon’s global delivery operations? Do you have solid problem-solving abilities, metrics-driven decision making and want to solve problems with solutions that will meet the growing worldwide need? Then TOM Product & Services the team for you. We are part of building the world's fastest, most reliable, and lowest cost transportation network that provides customers the most control and are looking for a top notch Business Intelligence Engineer. As an Amazon Business Intelligence Engineer you will be working in one of the world's largest and most complex data warehouse environments. You should have deep expertise in the design, creation, management, and business use of datasets at scale. You should have excellent business and communication skills to be able to work with business owners to develop and define key business questions, and to build data sets that answer those questions. You should excel at designing, implementing, and operating stable, scalable, low cost solutions to flow data from production systems into the data warehouse and into end-user facing applications. You should be able to work with business customers in understanding the business requirements and implementing reporting solutions. Above all you should be passionate about bringing large datasets together to answer business questions and drive change. Key job responsibilities- Design automated solutions for recurrent reporting (daily/weekly/monthly).- Design automated processes for in-depth analysis.- Design automated data control processes.- Collaborate with the software development teams to build solutions.- Learn, publish, analyze and improve management information dashboards, operational business metrics decks and key performance indicators.- Improve tools and processes, scale existing solutions, and create new solutions as required based on stakeholder needs.- Participate in annual budgeting and forecasting efforts.- Perform monthly variance analysis and identify opportunities.About the teamThe TOM Product & Services team identifies, builds and implements increasingly complex, cross-functional and impactful products in Amazon's Middle Mile. We own these programs from end to end, anticipating bottlenecks, resolving blockers, managing escalations and balancing business needs versus technical constraints. BASIC QUALIFICATIONS- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience in Statistical Analysis packages such as R, SAS and Matlab- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling ...

Business Intelligence Engineer, IB Supply Chain Analytics

Have you ever ordered a product on Amazon and when that box with the smile arrived you wondered how it got to you so fast? Have you wondered where it came from and how much it cost Amazon to deliver it to you? If so, the S&OP Placement and Optimization team is for you. We manage the fulfilment of millions of products every week to Amazon’s customers, achieving on-time delivery in a cost-effective manner to deliver a smile for our customers.North America S&OP is looking for a customer focused, analytically and technically skilled Business Intelligence Engineer to drive effective performance measurement and management, innovation and execution in last mile delivery. This position will be responsible for playing a key role in our placement and optimization team building out analysis and visualization tools and processes’ to support the network.The successful candidate will be able to effectively retrieve, integrate, visualize and present critical data to improve the efficiency of the package delivery network, and enable efficient management of a large global logistics system. This individual will work with technical and business teams to optimize planning, execution, process improvement and track progress against goals. This role requires an individual with analytical abilities as well as business acumen and comfort with technical teams and systems. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, and enjoy working with large scale of data.Key job responsibilities- Partner with internal stakeholders across multiple teams, gathering requirements and delivering complete solutions- Partner with Data Engineering and Software Development Engineers to prioritize and define S&OP data and BI development needs- Work with in-house scientists, global supply chain, transportation and logistics teams to identify new BI capabilities and projects- Conduct deep dive investigations into operations execution and business problems, identify opportunities, and lead or support implementation (role varies by opportunity).- Analyze and visualize large scale geo-spatial logistics and transaction data to determine user behavior or delivery process problems, and output solid analysis report with recommendation.- Develop queries and visualizations for ad-hoc requests and projects, as well as ongoing reporting. BASIC QUALIFICATIONS- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience writing complex SQL queries- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling- Bachelor's degree in BI, finance, engineering, statistics, computer science, mathematics, finance or equivalent quantitative field ...

Business Intelligence Engineer, Worldwide Last Mile Design

We are looking for an innovative, highly-motivated and experienced Business Intelligence Engineer who can think holistically through multidimensional problems to understand how systems work together to identify and execute both tactical and strategic projects which drive improvements to Last Mile programs. You will work closely with engineering teams, product managers, program managers, business development manager and org leaders to deliver end-to-end data solutions aimed at continuously enhancing overall business of Last Mile engineering. In this role, you will dive deep into disparate datasets to improve our understanding of various components involved in Last Mile delivery, build decision-driven analytics that systematically track the overall quality of the Last mile business and program health, improve tooling to reduce cognitive load for data consumers, and extract actionable insights to drive program, product. You will work on exciting Simulations to optimize Last mile delivery.The Benchmarking program within Design team is focused on measuring and continuously improving the performance of Amazon’s Last Mile delivery station designs and operational layouts across safety, cost, associate experience, and efficiency metrics. You will work closely with stakeholders to translate business requirements into scalable, automated BI solutions that enable data-driven decision making.As an Amazon Business Intelligence Engineer you will be working in one of the world's largest and most complex data warehouse environments. You should have deep expertise in the design, creation, management, and business use of extremely large datasets. You should have excellent business and communication skills to be able to work with business owners to develop and define key business questions, and to build data sets that answer those questions. You should be expert at designing, implementing, and operating stable, scalable, low-cost solutions to flow data from production systems into the data warehouse and into end-user facing applications. You should be able to work with business customers in understanding the business requirements and implementing reporting solutions. The potential candidate will explore and utilize generative BI and machine learning solutions to innovate and find most efficient solution for complex business problems.Above all you should be passionate about bringing large datasets together to answer business questions and drive change.Key job responsibilities- Partner with internal stakeholders across multiple teams, gathering requirements and delivering end to end business intelligence solutions.- Partner with data engineers to identify the source of data and create a data pipeline to collect necessary business inputs to deliver the analytical product.- Support benchmarking and innovation program pilot studies by building robust pilot analyses plan, data collection processes, and analyzing the output to deliver final recommendations.- Utilize predictive analytics, machine learning and generative BI tools to continuously improve the quality of the analytics products and effectiveness of the business insights. - Develop queries and visualizations for ad-hoc requests and projects, as well as ongoing reporting.- Design, develop, and implement BI dashboards, reports, and analytical tools to support the WW Design Benchmarking program and the broader WW Last Mile Design Engineering team.- Maintain and enhance existing BI products used by the WW Design Engineering team.- Collaborate with cross-functional partners and stakeholders to gather business requirements, identify data sources, and deliver actionable insights.- Apply advanced analytics techniques, including predictive modeling and machine learning, to uncover meaningful trends and recommend impactful improvements.- Ensure BI solutions are scalable, maintainable, and follow best practices in data management and visualization.- Continuously optimize data pipelines, reporting processes, and analytical workflows to improve operational efficiency.- Mentor and share knowledge with the broader team of benchmarking and design engineers.BASIC QUALIFICATIONS- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience in Statistical Analysis packages such as R, SAS and Matlab- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling- Bachelor's degree in sciences, engineering, finance or equivalent ...

Design Engineer , AMZL Design Engineering

Amazon operates a world-class network of delivery stations across the globe. The Amazon Logistics (AMZL) Team is responsible for the acquisition, design, construction, and management of all facilities in the Amazon Delivery Station Network. We are looking for a Design Engineer to join our North America AMZL Design Engineering Team who will support the expansion of AMZL’s Delivery Station Network in North America (NA). In this role, the Design Engineer will drive delivery station process, building design, and standardization across our Last Mile delivery network. As a member of the NA AMZL Design Engineering team, the individual will be responsible for designing and optimizing the delivery and sortation network, enabling operations processes to meet safety, customer experience, quality, and cost goals.The Amazon Logistics (AMZL) Team is responsible for the acquisition, design, construction, and management of all facilities in the Amazon Delivery Station Network. We are looking for a Senior Design Engineer to join our North America AMZL Design Engineering Team to support the expansion of AMZL’s Delivery Station Network in North America. Key job responsibilities• Lead and coordinate design and innovation efforts to develop optimal solutions for the delivery station network through equipment specification, material flow, process design, site layout, and intellectual property considerations.• Collaboration with internal teams and external vendors to generate high-quality, cost-effective solutions in very short periods of time.• Simultaneously manage multiple projects and tasks while effectively influencing, negotiating, and communicating with internal and external business partners, contractors and vendors.• Provide technical leadership for large-scale engineering projects• Effective communication skills, ability to execute the vision, detailed roadmap, and specific technical solutions to make a compelling business case with senior executives.• Ability to travel 25% globally to interact with internal and external business and technical leaders.BASIC QUALIFICATIONS- Bachelor’s degree in Engineering or Operations- 5+ years Experience with automated material handling equipment, packaging technologies, and systems including robotics and high-speed manufacturing.- 5+ years Experience with process design based on Lean Principles.- 5+ years Experience in Capital project management- 5+ years Experience with concepts like system architecture, optimization, system dynamics, system analysis, statistical analysis, reliability analysis, and decision making.- 5+ years Experience with ownership/management of engineering design projects- 5+ years Experience using business/technical software like MS Excel, MS Project, and CAD software ...

Industrial Designer , R2L

Amazon is searching for an innovative and solutions-oriented engineering project leader to work on developing, designing and delivering next generation, world-class fulfillment, delivery and transportation systems.Amazon Rural and Rapid Logistics Design team (R2L) is seeking an experienced Industrial Designer to join the Design Engineering team. Our team is supporting the rapid expansion of Rural Delivery and Sub Same Day delivery.In this role, the Design Engineer will drive process engineering, building design, and standardization across our Last Mile delivery network. This individual will be responsible for designing and optimizing the delivery and sortation network, enabling operations processes to meet safety, customer experience, quality, and cost goals. The candidate will have to scope all options ranging from scrappy to automated and provide data to support options. Responsibilities will include creating and maintaining optimal drawings of material handling equipment, work areas, and storage equipment as well as design support for future initiatives. Drawings will require a high level of detail in both plan views as well as corresponding elevation views. A successful candidate will be able to collaborate with internal teams and external vendors to generate high-quality, cost-effective solutions in very short periods of time, and simultaneously manage multiple projects and tasks while effectively influencing, negotiating, and communicating with internal and external business partners, contractors and vendors.Key job responsibilities1. Work with key stakeholders on the criteria for design and expansion2. Develop design and assist in developing analytical models (excel, simulation etc.) 3. Ability to generate and implement design process with an aim to articulate operational and safety criteria in design development4. Review design and supporting technical documents for approvals5. Review existing designs to identify value engineering opportunities and optimization6. Ability to easily communicate, present and write technical documents/drawings7. Assist with project manage8. Ability to travel 20% of the timeBASIC QUALIFICATIONS•Bachelor’s degree in Engineering (any discipline) or foreign equivalent or a related field, or 3+ years Amazon experience•1 year in Design/Innovation Engineering, Manufacturing/Process/Industrial Engineering, or related•Experience must involve ownership/management of engineering design projects involving Material Handling Equipment (MHE)• Experience using business/technical software like MS Excel, MS Project, and CAD software• 1+ year of engineering experience in industrial, logistics, distribution, fulfillment, manufacturing, architectural, robotics, production environment• Ability to work in AutoCAD, REVIT or any other CAD program• Dealing with ambiguity, data analysis and analytical skills• Experience in solution optimization, value engineering, best fit analysis (design and data), process development. ...

Learning & Development Manager, Amazon Shipping

The Amazon Shipping team is looking for a Learning & Development Manager to develop world-class learning solutions for our internal Commercial and Sales teams, including Account Managers, Business Development Managers, and operational support teams across Amazon Shipping. In this position, you will be an architect and leader in creating and improving learning products, from new hire onboarding programs and monthly skill assessments to training on new tool launches and industry-relevant continuous improvement initiatives. You will work on instructional design projects that utilize your expertise in learning theory, instructional technologies, and human performance technology to enhance the performance of Amazonians. The solutions you create will enable improved employee experience, shorten lead times to proficiency, and provide performance support at the point of need. This includes performing needs assessments to identify learning objectives with business stakeholders, designing, developing, testing, and rapidly iterating instructional content for your audience, and developing knowledge and performance observation assessments to evaluate the effectiveness of training. As a Learning & Development Manager, you will own the end to end design and development of learning solutions while supporting multiple learning programs and products across the Amazon Shipping portfolio.Key job responsibilities• Discover and Innovate: partner with business stakeholders to understand program goals and define the learning solution that will make their programs successful• Design and Develop: create performance-focused training content that engages our learners, ensuring content is ready for localization and deployment in international marketplaces• Design and Develop: create bar raising learning tools, performance support aids, practice tests, online tutorials, and other materials to meet identified needs• Design and Develop: create tests, quizzes, and other assessments to ensure learner understanding and performance• Deliver Results: manage your projects amidst ambiguity, competing priorities, and challenging deadlines• Design Leadership: raise the bar for learning design excellence within critical verticals across the Executive Development landscape• Travel may be required up to 30%BASIC QUALIFICATIONS• BA or BS degree• 5+ years of work experience in instructional design and training• 3+ years working in the leadership development space• Experience with adult learning theory, instructional design principles, and learning industry trends and best practices.• Program management and administration skills• Knowledge of instructional theories ...

Manufacturing Systems Engineer, Sort Center Engineering

At Amazon, we're revolutionizing how things get made and moved. Our NASC Engineering team needs a dynamic leader to drive next-generation manufacturing and sortation systems.We're seeking an experienced engineering leader to revolutionize Amazon's global sortation and transportation systems through innovative design and automation solutions. You'll have the autonomy to lead high-impact projects that combine mechanical systems, robotics, and process optimization—working with leading technology and some of the industry's top talent. If you're passionate about solving complex logistics challenges and want to shape the future of automated material handling at a massive scale, this role offers the perfect blend of technical leadership and strategic influenceKey job responsibilities- Design and implement assembly line systems that push the boundaries of what's possible- Create manufacturing processes that scale globally- Lead teams integrating mechanical systems with controls and automation- Transform production efficiency through innovative mechanical design- Drive multiple concurrent projects from concept to completionKey deliverables:- Own mechanical design initiatives for manufacturing and sortation systems- Develop manufacturing solutions that optimize process flow and system integration- Lead cross-functional teams to deliver complex mechanical projects on time- Make data-driven decisions to improve production processes- Partner with controls and automation teams to ensure seamless integration- Build scalable solutions that work across our global networkBASIC QUALIFICATIONS- Experience in developing functional specifications, design verification plans and functional test procedures ...

Principal, Product Management, Supply Chain Innovation

Amazon’s NA Supply Chain team is looking for a leader to join our team as a Principal, Product Management for the Supply Chain Innovation team. The position is designed to ideate, implement, and execute innovative solutions that would create seamless flow of packages across Amazon Supply Chain. This is a high impact role with an opportunity to influence one of the most high visibility and high impact areas.This role will also be responsible for working backwards from customer needs to develop solutions and capabilities that make Amazon's Supply Chain efficient and spin the flywheel faster. This leader will drive high-impact and high-visibility solutions by partnering with multiple stakeholder teams to shape network strategy. In addition, this leader will own the incubation and execution of innovative supply chain management capabilities. The goal is to improve and enhance the end to end supply chain network to ultimately drive the best customer experience in a reliable and cost-efficient manner.Key job responsibilities- Own and drive the customer working backwards strategy, tenets, long-term goals, and execution.- Build new mechanisms to enable coordination and scale for initiatives within Supply Chain Innovation Org.- Ensure implementation is aligned with program goals and requirements; make necessary adjustments.- Act as customer proxy to test and measure against success criteria.- Partner with teams across SCOT, ATS, NACF Ops, and GSC to set and deliver ambitious goals.- Define metrics to be tracked and own audit of program performance.- Identify process gaps through deep dive of metrics and make operational improvements (e.g., automation, self-service, etc.).- Write clear BRDs and functional requirements.BASIC QUALIFICATIONS- Bachelor's degree- 10+ years of product or program management, product marketing, business development or technology experience- 10+ years of blending product and program management skills to execute strategic initiatives about process creation, standardization, and improvement experience- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner ...

Quality Manager - III (Spanish), Alexa Global Quality

Pls note: This role requires native spanish speaking fluencyThe Alexa Global Quality (AGQ) team focuses on expanding Alexa’s capabilities on a global scale. We take on the unique challenge of understanding the nuances of how Alexa enabled devices can serve customers’ needs in different cultures and locations and we are hiring for a spanish speaking Sr QAM to manager our spanish QA team based out of Bellevue. If you are interested in shaping the future of Alexa for customers around the world, come and join our team.As a Quality Assurance Manager, you will work closely with the Product Management, Software Development Engineering, User Experience Design, and Customer Support groups to understand the product vision, requirements and customer usage models and develop appropriate test strategies. You will be setting the QA team’s technical vision and roadmap, developing and tracking project schedules. The successful Quality Assurance Manager has strong customer focus and is obsessed with continuous quality improvement; they are experienced and highly committed to creating world class automation for feature testing and regression; they are able to develop and drive a high-level strategy, as well as to take a hands-on approach to implementing that strategy. They are dedicated to building a strong and high performing team. Responsibilities:· Working with business and development teams to understand product vision and requirements· Understanding how all elements of the system software ecosystem work together and developing· QA approaches that fit the overall strategy· Responsible for development of test strategies and creation of appropriate test harnesses· Overseeing the development and execution of test plans, monitoring and reporting on test execution and quality metrics· Working with a team of quality engineering professionals to ensure the highest quality product delivery· The successful candidate is an experienced but hands-on manager who can build an organization and ensure it performsKey job responsibilitiesResponsibilities:· Working with business and development teams to understand product vision and requirements· Understanding how all elements of the system software ecosystem work together and developing· QA approaches that fit the overall strategy· Responsible for development of test strategies and creation of appropriate test harnesses· Overseeing the development and execution of test plans, monitoring and reporting on test execution and quality metrics· Working with a team of quality engineering professionals to ensure the highest quality product delivery· The successful candidate is an experienced but hands-on manager who can build an organization and ensure it performsAbout the teamThe Alexa Global Quality (AGQ) team focuses on expanding Alexa’s capabilities on a global scale. We take on the unique challenge of understanding the nuances of how Alexa enabled devices can serve customers’ needs in different cultures and locations BASIC QUALIFICATIONS- 5+ years of quality assurance engineering experience- 5+ years of quality assurance teams management experience- Experience managing manual testers- Experience managing automation testers- Experience in automation testing- Experience identifying and reviewing test plans, test cases and testing results with a strong QA background ...

Senior Financial Analyst, Data Center Planning and Delivery (DCPD) Finance

Amazon Web Services (AWS) is seeking a results-oriented, process-focused Senior Financial Analyst to join our AMER Data Center Planning and Delivery (DCPD) Finance team. This high-visibility role offers the opportunity to directly influence the financial strategy for AWS's global data center expansion, provide data driven analysis, strategic decision support, financial planning and controllership to deliver data center capacity for our customers on-time, and on budget.You'll have the opportunity to work alongside exceptionally talented, bright, and driven individuals who believe that world-class financial partnership is critical to customer success. You will work closely with several stakeholders such as regional and cross-functional finance teams, construction, supply chain and data center operations. We thrive on diverse experiences and perspectives, and we're committed to inclusion as a business advantage and the right thing to do.Successful candidates will be analytical with excellent written and verbal communication skills, will be comfortable in an ambiguous and fast paced environment and be able to manage multiple competing priorities effectively. They thrive in collaborative, cross-functional environments and work backwards from the needs of internal and external customers to create solutions that work for upstream and downstream team.Key job responsibilitiesStrategic Business Finance Support: • Establish annual/monthly performance targets, analyze variances to plan, and communicate key messages to senior leadership.• Become subject matter expert for data center capex including cost drivers, pertinent technology, vendors, customers served and regional nuances • Partner with other cross-functional teams such as: demand planning, design engineering, and services procurement teams. Controllership: • Lead financial activities covering: month end close reporting, budget and forecasting activities, variance analysis and communication of key messages to senior leadership• Work with a variety of data sources and identify incomplete or inaccurate data, identify root causes, escalate discrepancies, execute fixes and partner on the resolution• Advanced Excel Modeling - Knowledge of Pivot Tables, SQL, Power BI, advanced formulas and formatting are critical. Prior experience building robust assumptions driven analyses required. • Leverage financial systems such as Cognos/TM1, OFA, Alteryx, Blueprint, and others to conduct deep-dive analysis and summarize results in response to leadership needs• Pinpoint defects or waste in processes while driving new procedures and automation resulting in elimination of identified defects or waste• Identify and lead cost savings initiatives• Drive the development and implementation of Standard Operating Procedures (SOPs) for the finance function, ensuring consistent financial policies, procedures, and internalTeam Leadership: • You are curious and seek learning opportunities to develop deeper or multiple areas of finance expertise and share knowledge in and outside of your team• You may contribute to Finance community events or programs (e.g., professional development, work/life harmony)BASIC QUALIFICATIONS- 3+ years of tax, finance or a related analytical field experience- 2+ years of applying key financial performance indicators (KPIs) to analyses experience- 2+ years of creating process improvements with automation and analysis experience- Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science) ...

Senior Manager Industrial Engineering, Last Mile Design Engineering

Amazon is searching for an innovative and solutions-oriented engineering leader to lead global initiatives of developing and delivering next generation, world-class fulfillment and transportation systems. If the notion of mentoring the world’s brightest talent to their full potential excites you; if the idea of using breakthrough technologies to develop fulfillment and logistics systems in the multi-national juggernaut that is Amazon has your attention, then keep reading.As the Sr. Manager, Design Engineering, you will lead some of the most talented engineers in the design and development of physical fulfillment systems around the globe. A successful candidate will have an established background in developing teams that are capable of creating high-performance physical systems, a strong technical problem-solving ability, excellent project management skills, and an internal motivation to achieve results in a fast-paced, and often ambiguous environment. Leaders at Amazon are tasked with developing and mentoring the next generation of leadership in our company. Your management abilities will be put to the test in our environment. Amazon’s culture encourages innovation and expects engineers and managers alike to take a high level of ownership of the solutions to complex problems.Key job responsibilitiesKey job responsibilities • Invent, design, and implement engineering solutions to complex material flow/transformation and human/machine efficiency problems throughout the global Amazon supply chain. • Lead and coordinate design and innovation efforts to develop optimal solutions for the fulfillment and transportation network through equipment specification, material flow, process design, site layout, and intellectual property considerations. • Collaboration with internal teams and external vendors to generate high-quality, cost-effective solutions in very short periods of time. • Simultaneously manage multiple projects and tasks while effectively influencing, negotiating, and communicating with internal and external business partners, contractors and vendors. • Provide technical leadership for large-scale engineering projects • Effectively communicate the vision, detailed roadmap, and specific technical solutions to make a compelling business case with senior executives.BASIC QUALIFICATIONS• Bachelor’s degree in Engineering (any discipline) or foreign equivalent, OR a related field OR 2+ years Amazon experience• 10+ years experience in the job offered or related occupation of Industrial Engineer, Process Engineer, Manufacturing Engineer, or relate• 5+ years experience managing a successful team of engineers• Experience must involve technical leadership for large-scale engineering project• Experience with MHE and packaging lines or process design ...

Senior Principal Engineer, Last Mile Delivery & Technology

The Last Mile Delivery & Technology team consists of: 1. programs used to deliver billions of packages to customers, 2. the underlying products and technology that are incorporated into delivery services, and 3. support services to drive innovation in how customers interact with the delivery process. We are looking for several Senior Principal Engineers to develop the technology roadmap for the organization. The Last Mile Technology domain has grown tremendously over the years and is showing no signs of slowing down. Efficient and accurate representation of the world help drivers navigate routes safely. Capacity planning, scheduling, and building optimal routes are essential. Working with external delivery partners enables more deliveries to our customers. At Amazon, Senior Principal Engineers are both visionary leaders and hands-on builders. As Amazon’s most senior individual contributors, they work on the hardest problems. Senior Principal Engineers are asked to venture beyond comfortable approaches to pioneer new spaces, and inspire others as to what’s possible. They have strong technical judgment and influential skills to facilitate discussions for business-critical designs. Senior Principal Engineers operate at the Director, VP and SVP level as key technical advisers. They provide both architectural guidance and detailed technical direction while nurturing a continuous delivery culture.The team is committed to building a safe, sustainable, and convenient experience for customers, delivery partners and the planet. At Amazon, it’s still Day 1. Join us.Key job responsibilities- Serve as a technical leader on the most demanding, cross-functional projects.- Functionally decompose complex problems into simple, straight-forward solutions.- Fully and completely understand system inter-dependencies and limitations.- Possess expert knowledge in performance, scalability, enterprise system architecture, and engineering best practices.- Assist in the career development of others, actively mentoring individuals and the community on advanced technical issues and helping managers guide the career growth of their team members.- Balance technical leadership and savvy with strong business judgment to make the right decisions about technology choices.- Exert technical influence over multiple teams, increasing their productivity and effectiveness by sharing your deep knowledge and experience.- Be a builder and an operator.BASIC QUALIFICATIONS- 15+ years of non-internship professional software development experience.- Experience with object-oriented design, data structures, and algorithms.- Experience owning tech strategy, end to end delivery, and partnering with senior leadership.- Proven ability to provide technical and strategic oversight for a high-performing global team of hundreds of engineers.- 10+ years of mentoring and growing engineers. ...

Senior Supply Chain Manager, Strategic Planning & Sourcing, WW AMZL Engineering Supply Chain

Amazon’s Last Mile Transportation is seeking a highly skilled and motivated Senior Supply Chain Manager to join the Strategic Planning & Sourcing team. The Sr. Supply Chain Manager will work in a fast-paced, fluid environment and communicate business conditions and recommendations effectively with stakeholders across multiple groups and levels – from warehouse associates to various Amazon Directors and VPs. In this role our Sr. Supply Chain Manager will seek out problems, dive deep into data, earn trust of partner teams, and deliver results that can have a large-scale influence. This role is a blend of short-term execution and long-term strategic planning, that requires quick thinking, with incomplete data, while also thinking big and influencing the long-term direction of the network. The end goal of this role is to answer the question of how we can fulfill more products to our customers in a safer, faster, more efficient, and more cost-effective manner.Key job responsibilities•Demonstrate strong Customer focus.•Make sound business judgments to drive both tactical as well as strategic improvements.•Own programmatic execution and the detailed and strategic levels.•Identify, prioritize, and implement processes to eliminate defects in the supply chain.•Create, develop, and drive solutions that guide to a richer end to end customer experience.•Execute thorough root cause analysis and deliver results.•Partner with customers and internal/external teams to ensure timelines and deliverables are met. •Monitor and report on the progress of all project activity including significant milestones and conditions which would affect project cost or schedule. •Solve ambiguous problems and proactively identify and mitigate risks before they become roadblocks. •Develop mechanisms to keep track of reoccurring UIN issues (price variation, discontinued, etc) and share with Category Management.•Track and submit UINs and Module changes/additions to Module Change Cycle POC/Team.A day in the lifeAs a member of the Strategic Planning & Sourcing (SPS) Team within Amazon’s SSD FC Startup division, the role focuses on orchestrating the smooth launch and operation of new Rapid and Rural Logistics (R2L) sites. This involves working closely with cross-functional stakeholders, including execution teams, suppliers, and internal Amazon teams, to ensure that all planning, sourcing, and operational components align seamlessly. The role is integral to driving efficiency and innovation, ensuring projects are executed on time, within scope, and with optimal resource utilization. Key responsibilities include strategic oversight of site launches, procurement coordination, and stakeholder communication to guarantee the successful execution of startup projects.BASIC QUALIFICATIONS- 5+ years of program or project management experience- 5+ years of supply chain experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- 5+ years experience with MS Excel based tools; Excel, pivot tables, Vlookup and ability to navigate and interpret data.- 3+ Year of experience with Smartsheet creating templates, dashboard and reports.- PMP Certification ...

Senior Technical Program Manager, AWS Kumo Analytics

We are looking for an exceptional Senior Technical Program Manager who is passionate about leveraging data-driven insights to drive strategic initiatives and deliver impactful solutions. You should possess both a strong technical background in program management and a keen business acumen that enables you to think strategically across complex systems and organizational boundaries. You will navigate a wide range of challenging scenarios requiring extensive use of data analysis, cross-functional collaboration, and strategic planning. The successful candidate will work in lock-step with Engineering teams, Data Scientists, Product Managers, Business Analysts, and other stakeholders across the organization to drive the successful execution of high-impact programs that enhance our analytics capabilities and customer experiences."Key job responsibilitiesWe are looking for an exceptional Senior Technical Program Manager who is passionate about leveraging data-driven insights to drive strategic initiatives and deliver impactful solutions. You should possess both a strong technical background in program management and a keen business acumen that enables you to think strategically across complex systems and organizational boundaries. You will navigate a wide range of challenging scenarios requiring extensive use of data analysis, cross-functional collaboration, and strategic planning. The successful candidate will work in lock-step with Engineering teams, Data Scientists, Product Managers, Business Analysts, and other stakeholders across the organization to drive the successful execution of high-impact programs that enhance our analytics capabilities and customer experiences.Key Responsibilities:Spearhead data-driven initiatives that leverage our rich datasets to extract actionable insights, improve customer experiences, and drive business valueLead cross-functional teams to design, implement, and optimize data architecture, pipelines, and advanced analytics solutions.Collaborate with Data Scientists, BI Engineers, and ML Scientists to implement innovative analytics algorithms for statistical analysis, prediction, clustering, and machine learning.Partner with Product Managers and Business Analysts to build and verify hypotheses that improve AWS Support business outcomes.Drive the continuous improvement of reporting and analysis processes, simplifying self-service support for customers through data-driven solutions.Keep abreast of advances in big data technologies and lead pilots to scale our data architecture to accommodate growing datasets and evolving customer needs.Translate complex data insights into clear, actionable recommendations for leadership and stakeholdersA day in the lifeYou will:Develop and improve the current data architecture, data quality, monitoring and data availability.Collaborate with Data Scientists to implement advanced analytics algorithms that exploit our rich data sets for statistical analysis, prediction, clustering and machine learning.Partner with BAs across teams to build and verify hypothesis to improve the AWS Support business.Help continually improve ongoing reporting and analysis processes, simplifying self-service support for customers.Keep up to date with advances in big data technologies and run pilots to design the data architecture to scale with the increased data sets of customer experience on AWS.About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Senior Technical Program Manager, ORBIT

Amazon’s global fulfillment network enables any merchant to ship items that are ordered on Amazon to any place on earth. There is a complex network of ways in which items move between vendor locations, Amazon warehouses, and customer locations as well as several intermediate locations through which packages travel before reaching the customer. With a scale of millions of packages, each with different attributes and delivery requirements, what results is a highly dense graph of nodes. AMZL Operations Reporting, Business Intelligence & Technology (ORBIT) is looking for a customer focused, analytical and technically skilled program manager to drive large scale global analytics projects in the last mile delivery space. This position will be responsible for working with a team of BIEs and Data Engineers to build out analysis and visualization tools and processes’ to support our growing Amazon Logistics business World Wide. The right candidate will possess a strong technical program management background, will have demonstrated experience leading medium to large projects, and will have a well-rounded technical background in current technologies. You will not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also dive deep and get the job done. You will think critically, anticipate bottlenecks, provide escalation management, make trade-offs, and balance the business needs versus technical constraints, and simplify and automate the processes. You would have demonstrated this with your prior experience working with teams in technically deep, quantitative and data-driven domains and feel excited about how to build upon that for our customers and sellers at the Amazon scale.Key job responsibilities1. Invent, design, and implement data frameworks to drive efficiency throughout the business intelligence solutions for AMZL2. Coordinate design and innovation efforts across teams to develop optimal data solutions for AMZL. Tackle complex challenges and break them down into actionable steps, delivering results efficiently.3. Simultaneously manage multiple projects and tasks while effectively influencing, negotiating, and communicating with internal and external business partners.4. Provide technical leadership for large-scale data, analytics, business intelligence and operational projects.5. Develop and lead high-level strategic initiatives that will shape the future of our fulfillment network6. Partner with Data Engineering and Software Development Engineers to prioritize and define AMZL data and BI development needsBASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing cross-functional programs and release schedules- Bachelor's degree in engineering, computer science or equivalent- 5+ years of working directly with engineering teams experience ...