Bellevue

At Amazon, we're working to be the most Customer-centric company on earth. One customer experience that we’re constantly looking to take to a new level is how we fulfill and deliver their orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services in the last mile delivery space. We are doing this by building a world class last mile operation, significantly complimented by our Delivery Service Partners and Amazon Flex. As part of Last Mile's Central TPM organization, the position will be responsible to launch new strategic products in speed portfolio and drive international expansion across the globe. You will be partnering with our business, operations and technical teams in NA, APAC, and EU to understand their needs and develop the right business models and products to achieve them. The Role We're seeking a Sr. Technical Program Manager to be a part of our group. In this role you will be the single threaded leader owning programs to deliver complex projects across multiple Director/VP organizations. Responsibilities also include identifying business and tech requirements, partnering with various stakeholders, writing specifications, scoping, driving project schedules from design to release, and managing the production launch. You will lead and coordinate design/implementation efforts between internal science, operations, product, and engineering teams. You will be expected to make appropriate trade-offs to optimize time-to-market, clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross-functional and remote project teams. You will own communication through various stages of the product life-cycle. The right candidate will possess a strong program management background, will have demonstrated experience leading large to extra-large projects, and will have a well-rounded technical background. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done. As a TPM, you will anticipate bottlenecks, provide escalation management, anticipate and make trade-offs, and balance the business needs versus technical constraints. An ability to take large, complex projects and break them down into manageable pieces, then deliver them in a successful and timely manner is expected. About the teamLast Mile PRISM team's objective is to transform Last Mile’s visions into customer delight, delivering end to end tech solutions to enable business strategy by connecting people and systems across the organization.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Amazon is committed to building a sustainable business for our employees, customers and communities. From leading The Climate Pledge to our goal of Net Zero Carbon by 2040, Amazon has consistently driven industry change. Deploying a fleet of 100,000 electric delivery vehicles is one major way we’re making a difference.The Technical Program Manager role will play a key part in managing the electrification of our Last Mile sites in preparation for operating electric delivery vehicles at scale.The Technical Program Manager will be responsible for developing the organization’s power demand plan over a 5+ year horizon. This will include building tools to estimate required power, evaluate different power sources and incorporate changes in technology and operations. The Program Manager will develop this plan, evaluate trade-offs and drive broad alignment with key stakeholders.We seek a strong leader who can set priorities, communicate clearly, and consistently deliver results across diverse cross-functional teams. Key job responsibilitiesKey job responsibilities- Develop framework and model to forecast power demand and trade-offs between different power sources - Solve complex, technical problems with simple, innovative, and practical solutions- Work with stakeholders to define program scope, assign responsibilities, identify appropriate resources needed, and develop milestones to ensure timely completion of programs- Track and monitor program progress- Work effectively with senior leadership across multiple organizations and geographiesBASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

At Amazon, we prioritize health, safety, and well-being above all else. There is nothing more important. To support this priority, Amazon is seeking an experienced and innovative Senior Workplace Health and Safety (WHS) Governance Risk Manager to join our team. The Sr. WHS Governance Risk Manager will serve as a principle SME for the management of interactions and communication with Federal, State, Provincial and Municipal Health and Safety Regulatory Agencies in the US and Canada. The role is also responsible for providing case management support with Municipal Fire and Life Safety agencies. The Sr. WHS Governance Risk Manager will also be responsible for supporting the development and implementation of internal procedures to ensure compliance with new and existing health and safety statutory requirements and regulations. The Sr. Governance Risk Manager will draft, review and edit regulatory response correspondence and associated documentation for submission to regulatory agencies ensuring adequate technical and substantive content, quality, clarity, and timeliness. The role will also serve to develop awareness and competency in regulatory compliance and management of regulatory interactions across all Amazon Operations business units with the objective of enhancing relationships, building mutual trust, and promoting Amazon’s world class safety program with these entities. Additional responsibilities would involve assisting in developing and implementing standard work tasks performed by the NA Governance team. This includes, identifying opportunities to improve process efficiency and compliance effectiveness through process verification and validation plans, developing process flow diagrams that describe critical process interdependencies with respect to process inputs, outputs, risks and impacts, Using data to identify trends related to regulatory interactions, monitoring performance of business units against applicable regulatory compliance requirements and internal Amazon standards, benchmarking organization performance on regulatory compliance and interaction management.The role will need to engage, collaborate, and partner with Amazon business teams and technical subject matter experts (SMEs) in WHS and other corporate support teams including, but not limited to External Affairs, Legal, Engineering, Industrial Hygiene, Ergonomics, Business Intelligence, and Procurement). The incumbent will assist in defining the WHS Governance strategy and establishing scalable and reliable actions for managing WHS legal compliance in different jurisdictions across North America. A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! BASIC QUALIFICATIONS- 6+ years of compliance, audit or risk management experience- Knowledge of Microsoft Office products and applications at an advanced level- Bachelor's Degree ...

The Sr. Workplace Health and Safety (WHS) Reliability, Maintenance and Engineering (RME) Program Manager will provide direct support and partnership to one or more of the North America Reliability & Maintenance Engineering regions or programs. In addition to supporting RME from an execution standpoint, this role will also be responsible for engaging, collaborating and partnering with technical subject matter experts (SMEs) within WHS, RME, and other functions (e.g. Operations, Ops Construction, Ops Engineering, Worldwide Engineering, Research & Development, Suppliers, Amazon Robotics, procurement, etc.) to continually improve network WHS standards and procedures. The Regional WHS Manager, NA RME supports both the field in program execution but also is a technical program manager role responsible for managing RME related NA WHS programs (e.g. NA EHS procedures, processes, best practices, training, and network capital projects. The role also will own one or more of the RME safety processes, such as RME Safety Questions and Concerns, Technician Safety Week and Marketing, RME Technical Safety Teams, Metrics, Fall Hazard Engineering program, RME Safety Training, etc.Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Key job responsibilitiesThis role must have demonstrated skills in: Partnering with stakeholders to drive Safety Ownership, customer obsession, excel at WHS regulatory research, data analytics, and document technical writing.· Develop a deep working relationship and partnership with RME and WHS stakeholders for the region(s) that you directly support.· Establish Incident Investigation, escalation and reporting structures within your area of responsibility to ensure timely notification and collaboration on root cause analysis and controls are delivered.· Ensure field and leadership concerns are promptly addressed or escalated to applicable stakeholder’s/support teams at the site, regional or network level.· Ensure network alerts and actions are effectively communicated, sites have the ability to ask questions to gain further clarification, and establish methods for tracking completion.· Review incidents to determine which require WHS Alerts or RME Safety Network Actions and drive the site RME and EHS teams to develop content through the WHS Communications process.· Partner with equipment OEMs, Ops Engineering, WWE, RME, EHS Engineering, etc. on equipment related incidents where design or retrofits may be necessary across multiple business units.· Become a SME in Amazon’s Contract Risk Management (CRM) program, and ensure site RME teams are executing on contractor induction by engaging with site teams and with third party service providers in your region(s) to ensure compliance with regulatory and amazon WHS policy, assist with incident investigations, and assist in clarifying Amazon policy.· Partner with all stakeholders to continuously improve NA WHS program requirements (programs, standards, training, etc.) related to RME.· Support the RME Leadership in improving our Technicians engagement and involvement in order to have strong ownership, bias for action in escalating safety issues, task creep, stop work authority, and peer review related safety programs.· Use Safety Climate Network (SCN) results to deep dive into RME culture and engagement as it relates to safety to identify gaps and partner with RME leadership to drive actions to improve the overall safety culture.· Maintain and utilize the RME Portal for safety related communications.· Support the WHS governance and compliance organizations to evaluate regulatory misses for network corrective action related to RME.· Stay attuned to changing regulations and internal WHS performance to change policies when required.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor's Degree in Safety, Engineering, or related field- Must possess a minimum of 5+ years' work experience in Safety, Engineering, Reliability, or related field. ...

We are looking for data-driven Account Managers to seek out new growth opportunities for Global Mile. Join and help us solve real-world problems, streamline inefficiencies, and provide logistics support for our Sellers.This role indexes on a sales and business development background to successfully grow, develop and retain Fulfilled by Amazon (FBA) Sellers with a high degree of customer obsession. Account Managers will be talking with L/XL Sellers on a daily basis and developing pipeline management plans based on bold onboarding and conversion goals. This role works in a high-volume, fast-paced environment with cross-functional teams, globally.Key job responsibilities- Recruit and manage a diverse portfolio of FBA Sellers for Global Mile’s suite of logistics services to meet or exceed sales targets (Sellers launched, volume, revenue, etc.)- Identify opportunities for account growth by having a thorough understanding of Amazon’s diversified service offerings- Program management responsibilities geared improve and build upon the Seller experience- Proactively consult with FBA Sellers to understand their supply chain needs through solutions-based selling- Build relationships with multiple internal and external stakeholders through remote and face-to-face meetings- Ownership of Account Management activities including forecasting, operational troubleshooting, seller education, etc, which may include tracking and analyzing metrics to measure Seller Experience and business performance- Ownership of operational requirements related to onboarding new sellers to Global Mile (e.g. raising tickets internally, ad hoc tasks, etc.)A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan Learn more about our benefits here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stockAbout the teamFormed in 2020, the US Account Management Team within Global Mile works closely with FBA sellers providing onboarding support, operational insights, and direction for new and existing logistics products & services. Our objective over the next few years is to scale our global supply chain program for FBA Sellers and deliver a logistics experience they love.BASIC QUALIFICATIONS- Bachelor's degree- 1+ years of professional or military experience- Experience and track record of exceeding sales goals- Experience in selling nascent products/services into new markets- Experience with pipeline management skills to include utilization of Salesforce or other CRM tools- Knowledge of Microsoft Office products and applications ...

Amazon Freight is building a disruptive transportation product with the vision of redefining shipping for its customers. The goal is to develop easy-to-use, reliable, and transparent transportation services that raise the customer experience bar relative to all existing shipping alternatives. In doing this, Amazon is deeply studying customer shipping needs and building innovative, market-leading solutions that will organically attract customers towards our services.To enable us to succeed in this large endeavor, we are looking for a Supply Chain Manager in the Amazon Freight Less-Than-Truckload (AF LTL) team. The individual will play a critical role in driving Supply Chain projects with a heavy emphasis on utilizing data to make business decisions. They will be tasked with using quantitative approaches such as cost/benefit evaluation, financial analysis, and metric analysis to build roadmap, identify opportunities, stand up initiatives, create mechanisms for operational excellence, and implement action plans through stakeholder collaboration. They may also be asked to directly interface with product stakeholders and create scalable solutions.Key job responsibilities• Analyze and synthesize large amount of data from different operational sources to identify opportunities for enhancing customer experiences and operational efficiency and removing costs.• Define metrics, develop program management mechanisms, and invent/simplify processes to drive decision-making process.• Collaborate with stakeholders across different functions, influencing and facilitating agreements to achieve shared goals.• Influence design and development of strategic processes.A day in the lifeMain areas of ownership include: (1) using multiple data points to identify opportunities for performance improvement or cost saving, (2) building consensus among stakeholders on potential solution, (3) driving and adjusting pilots, and (4) identifying requirements for a scalable solution across Amazon Freight's Less-Than-Truckload network.About the teamAF LTL is a growing business that is continuing to define and redefine expectations to delight our customers. We are constantly looking to improve performance and invent on behalf of our customers. Additionally, we are being viewed as a key partner to lower total inbound cost while improving inventory placement in NACF.BASIC QUALIFICATIONS- • Bachelor's degree in operations, supply chain, business, engineering, finance, or related fields.- • 2+ years of program or project management experience.- • Experience using data and metrics to drive process improvements.- • Intermediate knowledge of MS Excel (vlookups, pivot tables at minimum) and familiarity of SQL. ...

As a Supply Chain Manager within Sales and Operations Planning (S&OP), you will have the opportunity to own supply chain planning at the highest level for Amazon’s fulfillment business. You will have a holistic view of supply and demand within the Amazon fulfillment network and be an integral part in creating and implementing large scale strategic initiatives in inventory optimization, transportation cost, labor capacity management and more – all with the goal of better serving our customers. There will rarely be a perfect solution, so it will be up to you to make data-driven decisions and manage stakeholder relationships while planning and executing within an ever-changing environment.The Supply Chain Manager will work in a fast-paced, fluid environment and communicate business conditions and decisions effectively with stakeholders across multiple groups and levels – from warehouse associates to various Amazon Directors and VPs. In this role, a S&OP Supply Chain Manager will seek out problems, dive deep into data, earn trust of partner teams, and deliver results that can have a large scale influence. This role is a blend of short term execution and long term strategic planning, that requires quick decision-making, with incomplete data, while also thinking big and influencing the long term direction of the network. The end goal of this role is to answer the question of how we can fulfill more products to our customers in a safer, faster, more efficient, and more cost-effective manner.Key job responsibilities- Data mine by leveraging SQL/Python to influence key business decisions- Demonstrate strong Customer focus- Make sound business judgments to drive both tactical as well as strategic improvements- Own programmatic execution and the detailed and strategic levels- Identify, prioritize, and implement processes to eliminate defects in the supply chain- Create, develop, and drive solutions that lead to a richer end to end customer experience- Execute thorough root cause analysis and deliver results- Successfully operate and influence in a cross-functional capacityA day in the life“If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!” “Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) Plan”BASIC QUALIFICATIONS- Bachelor's degree- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- 2+ years of supply chain experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvements ...

Are you looking to become a leader in operations strategy for a Fortune 100 company? Amazon is looking for leaders in the space of Network Design & Planning, Supply Chain, Customer Service, Customer Returns, Inventory Planning and Transportation. We need leaders capable of breaking down and solving complex problems for the benefit of over 120 million customers.Amazon is seeking a Supply Chain Manager to identify, develop and integrate innovative solutions and programs that lead to improvements that redefine the standards for customer experience in our North American transportation network. Amazon transportation encompasses all of the operations that deliver shipments from our fulfillment centers and third party locations to customers worldwide.As a Supply Chain Manager on the Planning Team, this role will analyze the delivery performance across the North American transportation network, identify improvement opportunities and then take business improvement programs from inception to successful implementation. This involves but is not limited to building stakeholder relationships, addressing transportation network design, and developing innovative programs that drive improvements in our transportation processes.Key job responsibilities- Aligning transportation needs and network design across multiple programs and carriers.- Cooperating and influencing internal and external process stakeholders- Implementing of cross-functional process changes in a matrix organization- Articulating clear business and technical requirements to affect process changesA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan Learn more about our benefits here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stockAbout the teamNA Transportation Outbound Execution, more commonly referred to as Network Planning, manages the design and connectivity of the network, flow and capacities for carriers, 3P carrier relationships and optimization of OB transportation from the Fulfillment Center (FC). We support launching new processes and technologies to optimize the network and execute creative solutions to accommodate future needs of North American Customer Fulfillment (NACF) and transportation. Network Planning works cross functionally with all carriers, both internal and external, to ensure the daily execution of volume flow and the connectivity in the network allows for optimal DEA, speed and transportation cost. NA Trans, as an organization, serves as a ‘steward of the network,’ working to ensure all decisions on transportation capacity and carriers is in the best interest of Amazon as a whole and works to breakdown silos amongst teams.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- 2+ years of supply chain experience- Bachelor's degree in supply chain management, operations, engineering, analytics or related field- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvements ...

Join Amazon's Global Logistics Network design team to revolutionize our international supply chain. You'll lead strategic initiatives that enhance our worldwide customer experience, focusing on EU, Canada, Mexico, and Japan. This role offers an exciting opportunity to shape the future of e-commerce logistics through innovative network modeling, operational process design, and impactful recommendations. Your expertise will drive cost reduction, improve lead times, and optimize inventory flows on a global scale.Key job responsibilities- Develop network models and optimization solvers to enhance inbound strategy- Perform creative analysis using incomplete data to address strategic business questions- Transform abstract concepts into major investment recommendations- Optimize global inventory flows to maximize reliability, speed, and cost-effectiveness- Communicate strategic recommendations to executive-level sponsorsA day in the lifeYou'll collaborate with diverse stakeholders across multiple time zones, diving deep into data and analytics to solve complex supply chain challenges. Your day might involve refining network models, analyzing global logistics data, or preparing compelling presentations for executive leadership. You'll balance strategic thinking with practical implementation, always keeping the customer experience at the forefront of your decisions.About the teamOur Global Logistics Network design team is dedicated to revolutionizing e-commerce on a worldwide scale. We're passionate about leveraging leading technology and data-driven insights to create a seamless, efficient supply chain. Our work directly impacts millions of customers, making every day an opportunity to innovate and improve the way goods move around the globe.Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan Learn more about our benefits here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stockBASIC QUALIFICATIONS- 5+ years of supply chain experience- Experience using data and metrics to determine and drive improvements- 5+ years of owning program strategy, end to end delivery, and communicating results to senior leadership experience- Bachelor's degree in supply chain management, operations, engineering, analytics or related field- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)- Experience with SQL and/or statistical/mathematical software (e.g. R, SAS, or Matlab)- Proven experience in an e-commerce distribution environment- Exceptional written and verbal communication- Advanced analytical skills and business judgment ...

Join Amazon's dynamic environment as a Supply Chain Manager with a Network Capacity Background, where you will play a crucial role in shaping and optimizing various facets of our operations, concentrating on optimizing and managing the flow of goods, information, or services within the supply chain network. We have exciting opportunities across different business units, each seeking a skilled professional to lead strategic initiatives and drive process improvements, with a specific focus on network capacity and the physical flow of goods or services within the supply chain network. As a Strategic Supply Chain Manager with a Network Capacity Background, you'll take end-to-end ownership of operations, emphasizing capacity planning, logistics optimization, network design, and analysis of operational efficiency.In this role, you will collaborate with cross-functional teams, including Business, Operations, Supply Chain, Product, Finance, and more. Utilize your analytical prowess to identify opportunities for operational improvements, implement scalable systems, and drive automation to enhance efficiency, with a particular focus on optimizing the physical flow and operations within the supply chain network. Whether you're managing network capacity initiatives, overseeing cross-functional programs, or focusing on strategic projects, your impact will be visible, ongoing, and contribute directly to our commitment to being the most customer-centric company on earth.Key job responsibilities- Lead strategic initiatives related to network capacity within Amazon's various business units.- Concentrate on optimizing and managing the flow of goods, information, or services within the supply chain network.- Balance supply and demand, assess and improve the efficiency of distribution networks, warehouses, or logistics operations.- Analyze and synthesize data to identify opportunities for enhancing customer experiences and operational efficiency in network capacity.- Define metrics, develop program management mechanisms, and invent/simplify processes to drive decision-making in complex network capacity situations.- Collaborate with stakeholders across different functions, influencing and facilitating agreements to achieve shared network capacity goals.- Manage cross-functional network capacity initiatives, ensuring continuous improvement and adherence to lean philosophy at scale.- Own a portfolio of cross-functional programs related to network capacity, driving performance improvement and efficiency in project delivery.- Identify and deliver operational improvement opportunities in network capacity, focusing on inventory management, logistics strategy, and transportation optimization.- Monitor and optimize key network capacity metrics to ensure the smooth flow of goods or services through the supply chain network.About the teamThe Amazon Extra Large (AMXL) supply chain team is looking for an experienced leader with a strong record of achieving results, to create and execute our worldwide supply chain. AMXL obsesses over customers by offering a white glove service where we deliver TVs and other large items like furniture to customers’ homes. Not only do we deliver large parcels, we unpack, assemble, install and sometimes even do tests, hauling away old items as needed.We are seeking an experienced leader for an exciting opportunity to work in the last mile delivery space to drive forecasting, capacity planning and launching new last mile delivery operations. In this role you will deal with ambiguity, identify problem statements and develop innovative solutions to improve Customer Experience, reduce cost and create a best in class home delivery network.AMXL obsesses over customers by offering a white glove service where we deliver TVs and other large items like furniture to customers’ homes. Not only do we deliver large parcels, we unpack, assemble, install and sometimes even do tests, hauling away old items as needed.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 2+ years of supply chain experience- Bachelor's degree- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvements ...

Amazon Logistics (AMZL) Topology Planning is looking for a Supply Chain Manager, North America (NA) Topology Planning who has experience in analytical skills, supply chain knowledge, and technology experience to join our team. In this position, the individual will own mid to long term topology strategy, short and long term build plan management, and topology optimization engine for AMZL delivery stations planning. This position requires working with multiple stakeholders across various supply chain functions like North America transportation, engineering, launch, finance, operations, sales and operation planning. This role is a high visibility role as it requires regular interaction with leadership team and involves in critical decision making. In this position, the Senior Supply Chain Manager, NA Topology Planning develops and implements ideas to drive continuous improvement by simplifying the process, creating additional value, and driving automation.Key job responsibilities - Own mid-term topology strategy in operations planning and monthly topology planning cycles - Build plan management and network portfolio management- Build and improve topology optimization engine for Amazon delivery station planning - Work with multiple stakeholders across various supply chain functions like outbound transportation, engineering, launch, finance, operations, sales and operation planning - Develop and implement ideas to drive continuous improvement by simplifying the process, creating additional value, and driving automation - Identify opportunities and influence organizations to gain support and overcome resistance with data and persuasion - Deliver end-to-end technology and operations projects, working through obstacles along the way- Communicate expectations and requirements equally well with business and technology teams- Write well-reasoned and data-driven proposals- Perform data analysis and utilize problem-solving skills to work through difficult challengeBASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- 2+ years of supply chain experience- Bachelor's degree- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvements ...

Amazon is seeking an industry proven and detail oriented Supply Chain Manager to oversee Supplier Development Engineers and support supplier sourcing for our Material Handle Equipment (MHE) Automation program. Successful candidates are natural self-starters who have prior experience in the integrated automation project life cycle, contract manufacturing, change management, and system supplier and/or technology sourcing. Our Supply Chain Manager must be agile with the ability to quickly adapt strategies, plans and solutions in response to dynamic business requirements. They also must be comfortable interfacing and driving various functional teams and individuals at all levels of the organization. Open minds, customer focus, innovation empowerment, advanced technologies, team first mindset, and individual drive to enable the team to deliver the most advanced and cost effective MHE automation solutions globally. Key job responsibilities Develop and manage relationships with our key suppliers and business partners to enable and support project execution. Review supplier designs and proposals to ensure that scope, pricing, and schedules support Amazon business needs. Support consistent work package sourcing processes consistent with Amazon sourcing policies. Facilitate suppliers’ understanding of Amazon global policies, equipment design standards, budget and cost targets, service and quality expectations. Drive suppliers’ continuous improvement and value engineering in support of program’s performance metrics: quality, delivery, capacity, cost and safety. Monitor suppliers’ supply chain, manufacturing, human capital with respect to overall program objectives. Administer change management program that ensures program delivered per supporting commercial agreement with focus on cost, quality, and schedule objectives. Develop alternate sourcing strategies to optimize costs and ensure continuity of supply. Position requires 20% travelBASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- 2+ years of supply chain experience- Bachelor's degree- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvements ...

Join Amazon's dynamic environment as a Supply Chain Manager with a Network Demand/Capacity Background, where you will play a crucial role in shaping and optimizing various facets of our operations, concentrating on optimizing and managing the flow of goods, information, or services within the supply chain network. We have exciting opportunities across different business units, each seeking a skilled professional to lead strategic initiatives and drive process improvements, with a specific focus on network capacity and the physical flow of goods or services within the supply chain network. As a Strategic Supply Chain Manager with a Network Demand/Capacity Background, you'll take end-to-end ownership of operations, emphasizing capacity planning, logistics optimization, network design, and analysis of operational efficiency.In this role, you will collaborate with cross-functional teams, including Business, Operations, Supply Chain, Product, Finance, and more. Utilize your analytical prowess to identify opportunities for operational improvements, implement scalable systems, and drive automation to enhance efficiency, with a particular focus on optimizing the physical flow and operations within the supply chain network. Whether you're managing network capacity initiatives, overseeing cross-functional programs, or focusing on strategic projects, your impact will be visible, ongoing, and contribute directly to our commitment to being the most customer-centric company on earth.Key job responsibilities- Lead strategic initiatives related to network capacity within Amazon's various business units.- Concentrate on optimizing and managing the flow of goods, information, or services within the supply chain network.- Balance supply and demand, assess and improve the efficiency of distribution networks, warehouses, or logistics operations.- Analyze and synthesize data to identify opportunities for enhancing customer experiences and operational efficiency in network capacity.- Define metrics, develop program management mechanisms, and invent/simplify processes to drive decision-making in complex network capacity situations.- Collaborate with stakeholders across different functions, influencing and facilitating agreements to achieve shared network capacity goals.- Manage cross-functional network capacity initiatives, ensuring continuous improvement and adherence to lean philosophy at scale.- Own a portfolio of cross-functional programs related to network capacity, driving performance improvement and efficiency in project delivery.- Identify and deliver operational improvement opportunities in network capacity, focusing on inventory management, logistics strategy, and transportation optimization.- Monitor and optimize key network capacity metrics to ensure the smooth flow of goods or services through the supply chain network.BASIC QUALIFICATIONS- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Bachelor's degree in supply chain management, operations, engineering, analytics or related field- 5+ years of program or project management experience- 2+ years of data analysis experience- Leading end-to-end network initiatives involving multiple stakeholders.- Developing the network strategy for new initiatives- Defining metrics to measure and monitor supply chain performance, plan accuracy- Interacting with and influencing senior level field operations leaders.- Working with Research Scientists and Data Engineers to develop planning models to optimize for cost while meeting demand with available capacity.- Working with technology teams and product managers to develop new tools and systems to support the growth of the business. ...

We are seeking a highly motivated and experienced Senior Supply Chain Manager to join our team . In this role, you will play a pivotal role in driving the automation of AMZL delivery stations across North America and Europe. You will collaborate closely with our engineering team to identify and select strategic suppliers, lead complex negotiations, and ensure seamless project from technology proof of concept development to scale up strategy and execution.Key job responsibilitiesSupplier Selection and Qualification:o Identify and evaluate potential suppliers based on capabilities, cost-effectiveness, and reliability.o Lead the negotiation process to secure favorable terms and conditions for our organization.o Conduct rigorous supplier qualification processes to assess their ability to meet our quality, delivery, and performance standards.Project Execution:o Develop and implement comprehensive project plans to ensure timely and efficient execution.o Monitor project progress, identify potential risks, and take proactive measures to mitigate them.o Collaborate with cross-functional teams to ensure project stays on track.Supply Chain Optimization:o Continuously analyze supply chain processes to identify opportunities for improvement and cost reduction.o Develop and Implement strategies to scale up the technologies across regions with qualified supplierso Develop and maintain strong relationships with suppliers to foster collaboration and address any issues promptly.Risk Management:o Identify and assess potential supply chain risks, such as supplier disruptions, quality issues, or geopolitical factors.o Develop and implement contingency plans to minimize the impact of these risks.About the teamThe Amazon Logistics Supply Chain team owns the supply chain set-up and readiness for all new programs and products across multiple engineering categories (equipment, fixtures consumables etc.). We bring last & middle mile's ambitious goals to life by partnering with a wide set of stakeholders in Worldwide Engineering, WHS, Design, Operations and Procurement. We program manage vendors during the design, deployment, and change management stages. We partner internally and externally to deliver program milestones, cost, quality and sustainability.BASIC QUALIFICATIONS- Bachelor's degree- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- 2+ years of supply chain experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvements ...

Looking for your next challenge? North America Sort Centers (NASC) are experiencing explosive growth and looking for a skilled, highly motivated and experienced Supply Chain Manager with leadership experience and a strong delivery record to join the NASC Mid-Term Planning Team (US and Canada). The Sort Center network is the critical Middle-Mile solution in the Amazon Transportation Services (ATS) group, linking Fulfillment Centers to the Last Mile. The experience of our customers is dependent on our ability to efficiently execute new programs and manage volume flow through the middle-mile network. Supply Chain Manager will interact with all facets of the NASC Network driving innovation, consistency, increased control, uniformity, and the development of a more efficient centralized network planning process working with SC Operations and core Transportation teams in North America. Responsibilities include (but are not limited to): - Supports Volume Availability (VA) Planning Functions for NASC including Peak and other high velocity events - Leads major network changes from design till implementation: Peak, Prime Week, Regional and Continental optimizations, integrating specific network programs as needed. - Designs all network elements for NASC for all major network transformations: connectivity, critical pull times, and hourly volume availability profiles. - Foster communication channels and collaboration with Transportation Configuration teams, SC Operations and all relevant transportation stake-holders for network changes - Assists in developing and maintaining network design related business continuity plans A day in the lifeAbout the hiring groupJob responsibilitiesKey job responsibilities• Lead strategic initiatives related to network capacity within Amazon's various business units.• Concentrate on optimizing and managing the flow of goods, information, or services within the supply chain network.• Balance supply and demand, assess and improve the efficiency of distribution networks, warehouses, or logistics operations.• Analyze and synthesize data to identify opportunities for enhancing customer experiences and operational efficiency in network capacity.• Define metrics, develop program management mechanisms, and invent/simplify processes to drive decision-making in complex network capacity situations.• Collaborate with stakeholders across different functions, influencing and facilitating agreements to achieve shared network capacity goals.• Manage cross-functional network capacity initiatives, ensuring continuous improvement and adherence to lean philosophy at scale.• Own a portfolio of cross-functional programs related to network capacity, driving performance improvement and efficiency in project delivery.• Identify and deliver operational improvement opportunities in network capacity, focusing on inventory management, logistics strategy, and transportation optimization.• Monitor and optimize key network capacity metrics to ensure the smooth flow of goods or services through the supply chain network.BASIC QUALIFICATIONS- 5+ years of program or project management experience- 5+ years of supply chain experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Join Amazon's dynamic environment as a Supply Chain Manager with a Network Capacity Background, where you will play a crucial role in shaping and optimizing various facets of our operations, concentrating on optimizing and managing the flow of goods, information, or services within the supply chain network. We have exciting opportunities across different business units, each seeking a skilled professional to lead strategic initiatives and drive process improvements, with a specific focus on network capacity and the physical flow of goods or services within the supply chain network. As a Senior Strategic Supply Chain Manager with a Network Capacity Background, you'll take end-to-end ownership of operations, emphasizing capacity planning, logistics optimization, network design, and analysis of operational efficiency.In this role, you will collaborate with cross-functional teams, including Business, Operations, Supply Chain, Product, Finance, and more. Utilize your analytical prowess to identify opportunities for operational improvements, implement scalable systems, and drive automation to enhance efficiency, with a particular focus on optimizing the physical flow and operations within the supply chain network. Whether you're managing network capacity initiatives, overseeing cross-functional programs, or focusing on strategic projects, your impact will be visible, ongoing, and contribute directly to our commitment to being the most customer-centric company on earth.Key job responsibilities- Lead strategic initiatives related to network capacity within Amazon's various business units.- Concentrate on optimizing and managing the flow of goods, information, or services within the supply chain network.- Balance supply and demand, assess and improve the efficiency of distribution networks, warehouses, or logistics operations.- Analyze and synthesize data to identify opportunities for enhancing customer experiences and operational efficiency in network capacity.- Define metrics, develop program management mechanisms, and invent/simplify processes to drive decision-making in complex network capacity situations.- Collaborate with stakeholders across different functions, influencing and facilitating agreements to achieve shared network capacity goals.- Manage cross-functional network capacity initiatives, ensuring continuous improvement and adherence to lean philosophy at scale.- Own a portfolio of cross-functional programs related to network capacity, driving performance improvement and efficiency in project delivery.- Identify and deliver operational improvement opportunities in network capacity, focusing on inventory management, logistics strategy, and transportation optimization.- Monitor and optimize key network capacity metrics to ensure the smooth flow of goods or services through the supply chain network.BASIC QUALIFICATIONS- 5+ years of program or project management experience- 5+ years of supply chain experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Amazon Logistics (AMZL) is looking for a self-driven Supply Chain Manager to lead supply chain set ups and vendor program management for innovative new equipment projects in our last mile delivery stations, partnering with our Process Engineering team. You'll work to deliver improved safety, ergonomics, productivity, and cost to the last mile through your work!Key job responsibilitieso Lead Supply Chain readiness for assigned Process Engineering projects which deliver safety, ergonomic and productivity benefits to the network working across vendors o Enable pilot efforts by introducing new vendor options, improving vendor turnaround times, ensuring clarity on design ownership, driving on-time feedback on design and cost opportunities and rapidly solving supply chain issues o Secure deployment readiness by partnering with vendors to prepare feedstock, long-lead items and production capacities on schedule and debottleneck deployment challenges due to supply chain, if any by creating alternative options and elevating for decisions o Drive network deployment via triggering on-time ordering, tracking delivery and partnering with site, third-party logistic providers and vendor resources addressing any feedback o Deliver cost improvements to meet project Return on Investment (ROI) by identifying vendor pricing opportunities, design improvements and process optimizationo Align appropriate warranty and spare stock needs by partnering with Process Engineering and vendors to ensure quality and cost effective after sales supportAbout the teamAMZL Supply Chain team owns the supply chain set-up and readiness for all new programs and products across categories (equipment, fixtures consumables etc.). We bring AMZL's ambitious goals to life by partnering with a wide set of stakeholders in Process Engineering, WHS, Design, Operations and Procurement. We program manage vendors during the design, deployment, and change management stages. We partner internally and externally to deliver program milestones, cost, quality and sustainability. BASIC QUALIFICATIONS- Bachelor's degree- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- 2+ years of supply chain experience- Experience defining program requirements and using data and metrics to determine improvements- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) ...

Join Amazon's dynamic environment as a Supply Chain Manager with a planning background, where you will play a crucial role in shaping and optimizing various facets of our operations, concentrating on managing the flow of goods, information, or services within the supply chain network.We have exciting opportunities across different business units, each seeking a skilled professional to lead strategic initiatives and drive process improvements within our supply chain network. As a strategic Supply Chain Manager, you'll take end-to-end ownership of operations, emphasizing capacity planning, logistics optimization, network design, and analysis of operational efficiency.In this role, you will collaborate with cross-functional teams, including business, operations, program management, product, finance, and more. Utilize your analytical prowess to identify opportunities for operational improvements, implement scalable systems, and drive automation to enhance efficiency, with a particular focus on optimizing the physical flow and operations within the supply chain network. Whether you're managing network capacity initiatives, overseeing cross-functional programs, or focusing on strategic projects, your impact will be visible, ongoing, and contribute directly to our commitment to being the most customer-centric company on earth.Key job responsibilitiesThis role is based out of Seattle, Phoenix, or Nashville.Are you looking to be an owner in the planning of one of the fastest-growing last-mile providers for Amazon? This role is focused on the creation, execution, and management of Capacity Planning for Rural Super Rural (RSR).What is RSR? Rural Super Rural (RSR) is an emerging organization that executes delivery of small parcel and heavy/bulky packages in rural communities across North America. We merge multiple service types to enhance the customer experience in communities which we don't currently service, including scheduled delivery of bulky freight and customer-facing services to accept customer returns.The Role:The Capacity Planning Supply Chain Manager is responsible for collecting critical business inputs from downstream partners on On the Road (OTR) and Under the Roof (UTR) capacities to deliver an end-to-end 17-week volume plan. This role will be responsible for maximizing station outputs, ensuring strict planning accuracy, and balancing upstream volume attainment and share of all Amazon parcels in the service area. They will be responsible for multiple regions and sites across North America and will interface with multi-level leadership to drive planning success and triage sites which are underperforming. They will closely work with North America Transportation and Supply Chain stakeholders to balance volume across their territories and work to identify and solve volume flow issues related to capacity, middle mile connections, and configuration errors. The Capacity Planner will drive last-mile volume share between Amazon FLEX and Delivery Service Providers to precisely estimate the shipments per route and delivery performance using historical trend analytics and future forecasting models. The success of the sites within the network depends on the Capacity Planner to ensure costs and capacity are optimized to produce a quality experience for internal and external Amazon stakeholders. Key Job Responsibilities:- Create, optimize, and solicit the bi-weekly capacity plan for their territory and gain alignment with downstream partners before publishing the final plan into the planning systems- Drive innovation in planning tools and develop impact statements to Amazon Metrics for deviations in plan or actual performance- Lead alignment discussions with down and upstream partners to earn trust in the planning execution process- Influence tools and system changes with BI and Tech teams and participate in the tool roadmaps in OP1 and OP2- Develop weekly dashboards on site level performances and deliver resolutions for sites out of planning tolerance- Maintain a high bar for planning accuracy and drive changes to planning inputs when stations are outside of performance tolerance - Engage with other Amazon businesses and partners to improve planning accuracy- Travel Domestically up to 20%BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- 2+ years of supply chain experience- Bachelor's degree- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvements ...

The Emerging Country Network Topology Planning team is looking for a talented Supply Chain Optimization Manager who will support in launching and adopting supply chain analytics and optimization solutions which will help scientifically approach the multi-year and multi-echelon network topology design process. Team scope includes emerging countries Long term Network Topology and strategic planning for Mexico, Brazil, Australia, Middle East, Turkey, South Africa, Singapore and new countries. As a team player you have an opportunity to work with some of the best Supply Chain professionals, Engineering teams, Product managers, and business leaders across the continents to design optimal Supply Chain network solutions with an objective to solve the conflicting objectives and achieve best customer experience in the most cost efficient way.This position requires advanced analytical and critical thinking skills and the ability to extract data from multiple sources and develop complex data analytics. Successful candidates will be adept at diving deep through various information sources, and working closely with technology partners, local/regional operations, and finance teams to rapidly iterate and deliver solutions. Successful candidates must thrive in fast-paced environments which encourage collaborative and creative problem solving and critical thinking.The ideal candidates will have an excellent acumen and judgment, curiosity, strong technical skills, and written and verbal communication skills. They will have a strong bias towards data driven decision-making. They will be a self-starter, comfortable with ambiguity, able to think and be creative (while paying careful attention to detail). They will enjoy working in a fast-paced dynamic environment. Key job responsibilities- Own and execute supply chain optimization and continuous improvement projects, develop supply chain optimizations models and execute scenario analysis for network planning - Identify best practices used in other countries for the supply chain optimization process and bridge the gap by adopting or developing similar capabilities for emerging countries - Thought leadership on data mining and analysis, develop efficient data querying and modeling infrastructure, ensuring data quality throughout all stages of acquisition and processing, including such areas as data sourcing/collection, normalization, transformation etc.- Defining, developing and maintaining critical business and operational reports/dashboards reviewed on a weekly, monthly, quarterly, and annual basis- Analysis of historical data to identify trends and support decision making, including written and verbal presentation of results and recommendations- Collaborating with technical teams to implement analytics systems, design and implement technical solutions with an appropriate analytics strategy, data set design and drive best practices in operational excellence, data modelling, and analysis.- Identifying data needs, understanding the broad range of Amazon data resources, which to use, how, and when, along with mining and manipulating data from those data resources and driving data quality improvement projects- Communicate proposals and results in a clear manner backed by data and coupled with actionable conclusions to drive business decisions.- Gather requirements and work backwards those to design analytical solutions to solve business needs, while translating business questions and concerns into specific analytical questions that can be answered with available data using BI tools; produce the required data when it is not available.- Create end-to-end analytical solutions (i.e. Datasets, data pipelines, dashboards, process automation, etc.) using technologies such as Redshift, Datanet, Quicksight, Cradle, SQL, Python, etc.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamThe Emerging Country Network Planning team works to optimize multi-year network topology design, along with Supply Chain planning processes for new country expansion. Our scope includes emerging countries such as Mexico, Brazil, Australia, Middle East, Turkey, South Africa, Singapore, with more to come with further international expansion. Please ensure that your resume and contact information are up to date. Do not submit your application until you have read and met all internal transfer eligibility requirements. All internals must “REQUEST INFORMATIONAL” from the .jobs landing, to initiate ITW and see assigned tasks through IVY. Internals DO NOT “Apply Now” from the .jobs landing page.“ By clicking on "One click application for this job" I confirm that I have completed all of the above and understand that my application will be submittedBASIC QUALIFICATIONS- Bachelor's degree in BI, finance, engineering, statistics, computer science, mathematics, finance or equivalent quantitative field- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience in Statistical Analysis packages such as R, SAS and Matlab- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling- 3+ years of experience in supply chain planning and optimization modeling, retail/e-commerce operations execution experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization ...

The REALM Team in Bellevue is looking for a Support Engineer who will act as first level support for all incoming production software application issues dealing with near 100+ different services in Amazon Transportation Technology. Support Engineer will be specializing in application support of WW Amazon transportation systems.Your solutions will impact our customers directly! This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. High Impact production issues often require coordination between multiple Development, Operations and IT Support groups, so you get to experience a breadth of impact with various groups.Primary responsibilities include troubleshooting, diagnosing and fixing production software issues, developing monitoring solutions, performing software maintenance and configuration, implementing the fix for internally developed code (Python, Perl, Shell), performing SQL queries, updating, tracking and resolving technical challenges. Responsibilities also include working alongside development on Amazon Corporate and Divisional Software projects, updating/enhancing our current software, automation of support processes and documentation of our systems.The ideal candidate must be detail oriented, have superior verbal and written communication skills, strong organizational skills, able to juggle multiple tasks at once, able to work independently and can maintain professionalism under pressure. You must be able to identify problems before they happen and implement solutions that detect and prevent outages. You must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience, and get the right things done.Key job responsibilities* As a Support engineer you will:* Play vital role in helping us leverage supporting and developing technologies on any platform to increase global collaboration, increase efficiency, and meet our controller ship requirements* Directly work with development teams to improve the applications built by conducting technical mitigations and deep dives on reported issues to find the cause and corrective actions* Work with our other technical teams to ensure the design is effective and complements of our in house custom developed applications across platform stacks (including SQL, Java/.NET/C#/Perl/Python) or SaaS* Work on proactive detection mechanism to report dip in software performance by building efficient metrics/monitors/alarms using our in house tools* Build tools and automations to optimize the system, simplify processes, etc.BASIC QUALIFICATIONS- 2+ years of software development, or 2+ years of technical support experience- Experience scripting in modern program languages- Experience troubleshooting and debugging technical systems ...