Sr. Software Development Engineer, Transporter Experience and Technology

Come help Amazon create and deploy cutting edge new technologies to deliver packages to the customer's door step! Our team is seeking a talented SDE to help build the core delivery services supporting the driver delivery app. The successful candidate is expected to have deep technical experience with backend development and be able to deliver projects end to end from design to launch. As an experienced member of the team, you will be expected to not only own the end to end success of your projects, but also to mentor others and raise the bar for the team as a whole. We're looking for someone who is passionate and cares deeply about making our drivers’ lives better.About Last Mile: Amazon’s Last Mile delivery efforts help get customer packages from delivery stations to a customer’s doorstep. Amazon has grown its last mile delivery efforts helping to speed up customer delivery times and provide new innovations to customers. Working on the front lines of our Last Mile tech team means that daily, you have a tangible impact on an Amazon customer’s experience getting his or her package. Amazon’s Last Mile teams deliver packages (and groceries, Prime Now, third party, and Restaurant orders) to homes, businesses, Amazon Lockers, and even cars all over the world! This network is powered by hundreds of small businesses and tens of thousands of drivers that leverage Amazon's technology to deliver millions of smiles to customers each day. The technology innovations that are developed by the Last Mile tech team help scale this exponentially growing part of our network and include a wide breath of solutions from ML and operations research based routing and planning algorithms, our own in-house maps and navigation platform, IoT and hardware innovations, doorstep delivery experience, and the consumer grade native mobile apps that brings all these experiences together.BASIC QUALIFICATIONS- 8+ years of non-internship professional software development experience- 8+ years of programming with at least one software programming language experience- 8+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Sr. Software Engineer - IOS, On Road Transporter Experience

Come help Amazon create and deploy cutting edge new technologies to deliver packages to the customer's door step! Our team is seeking a talented Mobile SDE to help build the core delivery experiences in the iOS driver delivery app. The successful candidate is expected to have deep technical experience with mobile development and be able to deliver projects end to end from design to launch. As an experienced member of the team, you will be expected to not only own the end to end success of your projects, but also to mentor others and raise the bar for the team as a whole. We're looking for someone who is passionate and cares deeply about making our drivers’ lives better.About Last Mile: Amazon’s Last Mile delivery efforts help get customer packages from delivery stations to a customer’s doorstep. Amazon has grown its last mile delivery efforts helping to speed up customer delivery times and provide new innovations to customers. Working on the front lines of our Last Mile tech team means that daily, you have a tangible impact on an Amazon customer’s experience getting his or her package. Amazon’s Last Mile teams deliver packages (and groceries, Prime Now, third party, and Restaurant orders) to homes, businesses, Amazon Lockers, and even cars all over the world! This network is powered by hundreds of small businesses and tens of thousands of drivers that leverage Amazon's technology to deliver millions of smiles to customers each day. The technology innovations that are developed by the Last Mile tech team help scale this exponentially growing part of our network and include a wide breath of solutions from ML and operations research based routing and planning algorithms, our own in-house maps and navigation platform, IoT and hardware innovations, doorstep delivery experience, and the consumer grade native mobile apps that brings all these experiences together.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.The benefits that generally apply to regular, full-time employees include:Medical, Dental, and Vision CoverageMaternity and Parental Leave OptionsPaid Time Off (PTO)401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Sr. Solutions Architect - Voice and AI, Alexa Americas

Come build the future of Generative Artificial Intelligence, Large Language Models, Agents, and Voice Assistants. If you have the right blend of passion, technical expertise, customer obsession, curiosity and creativity, you may just be right for the Senior Solutions Architect role in Alexa Americas team. In this role, you will work with some of the top companies, across the Americas, to develop cutting-edge AI experiences that will wow customers using the latest Alexa services and GEN-AI models on a variety of Amazon and third party products.You must have high degree of hands-on development experience, being able to code in Java and/or other programming languages. Your responsibilities will include owning key technical relationships and driving the ultimate success of partner projects. You will be the “face of Amazon” with key partners and drive discussions with senior technical leaders/CxO in those organizations. You will also be able to think strategically about business, product, and technical challenges and map the intersection of partner needs and Amazon priorities. This role requires both excellent communication skills as well as the technical background to fluently interact and provide guidance to software developers and architects.Amazon is an equal opportunity employer and hires qualified individuals regardless of gender, race, sexual orientation, religion, nationality, age or disability.Key job responsibilities• Provide technical consultation to strategic development partners. This includes API integrations; as well as the design, creation, and deployment of applications using Voice and GEN-AI. • Actively identify opportunities to deliver experiences that demonstrate what is possible on Amazon devices and services.• Build and showcase unique, compelling and exciting demonstrations of new Amazon technologies• Deliver persuasive, passionate, high impact presentations to senior decision makers and large groups of technical and business leaders• Document best practices and create development resources that can be used by other developers• Engage with Partners by speaking at events, meet-ups, and webinars.About the teamThe Alexa America team defines, delivers, and create Alexa experiences based on customer needs; including both consumer and enterprise customers. The team drives engagement, manages local content and Alexa's local personality, support device and feature launches and set priorities to improve quality for customers across device types (Echo, Fire TV, Alexa Built-in, and Mobile).BASIC QUALIFICATIONS- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 10+ years of IT development or implementation/consulting in the software or Internet industries experience- 3+ years of design, implementation, or consulting in applications and infrastructures experience- Ability to code in Java, and other application languages. Experience with API integrations, Large Language Models (LLMs), Generative AI, Experts, chatbots, and Agents. ...

Sr. Solutions Architect, GenAI, AGI Solutions

Are you a GenAI builder that wants to think fast, dive deep, and build? We are seeking a GenAI specialist Sr. SA to join our Artificial General Intelligence (AGI) Solutions team to work with Foundation Model (FM) teams alongside internal and external Generative AI customers to build the applications of the future.In this role, you will be the voice of the builder, with ownership for working alongside Amazon businesses to develop GenAI solutions that deliver their immediate business value and realize the future of customer experience. You will help your customers understand best practices and develop new best-practice patterns as you encounter new problem spaces. With your day to day focus on the builder, you will be expected to provide insights to product, science, and engineering on how customers build with our FM's and how we can improve. You will be empowered to invent on behalf of our customers and advocate for their needs throughout design, build, and launch of next gen FM's. This position has a high level of visibility, so you will need to be able to communicate clearly and compellingly at all levels of the company. Additionally, you will be responsible for measuring business impact by diving deep into metrics and customer inputs. You should have a positive attitude and strong work ethic; you will work fast and smart, and adapt and iterate quickly.Key job responsibilities- Ensure success in designing, building and migrating applications, software, and services with Amazon FM's, AWS Bedrock, and other AWS GenAI capabilities.- Interact with customers directly to understand their business problems and help them implement durable GenAI systems.- Educate customers on the value proposition of AGI FM ecosystem and showcase the art of possible.- Drive deep architectural discussions and design exercises to create solutions built with Amazon FM's- Author and contribute to AWS customer-facing publications such as whitepapers, workshops, demos and proof of concepts.- Build deep relationships with customer engineering, product, and science leaders. - Capture and share GenAI best-practice knowledge across internal Amazon builders and the AWS solutions architect community.About the teamAmazon AGI Solutions Team serves as a bridge between Foundation Model science, engineering, and product teams and the internal Amazon teams using these models to deliver business value to Amazon's customers. We help customers build GenerativeAI applications and apply the learning from these engagemetns to help make the Foundation Models better every day.BASIC QUALIFICATIONS- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- Experience working with end user or developer communities- Bachelor's degree in computer science, engineering, mathematics or equivalent- 6+ years of design, implementation, or consulting in applications and infrastructures experience- Experience architecting/operating solutions built on AWS- Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients- 2+ years of experience in end to end technical architecture, design, deployment and operations for LLM/Generative AI/ML platforms and applications ...

Sr. Supply Chain Manager, AMXL Middle Mile Network Design

Are you a visionary personality looking for an opportunity to think big and deliver results? Can you work on developing a holistic long-term Transportation Network strategy that will optimally flow millions of items from thousands of vendors to tens of millions of customers? Do you enjoy breaking down and solving complex problems for the benefit of a quickly expanding customer base, focusing first on our Customer, and working backwards? Do you want to be part of a newly formed and growing organization that is designing and launching new business models across the world? If so, Amazon Extra Large (AMXL) is looking for you.AMXL is a single-threaded organization that owns the end-to-end Customer experience for heavy and bulky products. AMXL consolidates supply chain, tech, FC operations, transportation, delivery stations, and last mile delivery. We also provide special handling services such as Room of Choice delivery, Haul-Away and Installation/Assembly for select items. AMXL currently has operations in NA & EU, with plans to expand to more countries this year.Middle Mile Design and Planning team within AMXL Supply Chain is looking for a leader to lead analysis and execution around transportation network design. As a Sr. Supply Chain Manager, this role requires deep diving overall volume flow between FC, SC and DS, partnering with cross-functional teams to action specific drivers while maintaining or improving customer experience and transportation cost. The candidate will lead programs from the idea inception to implementation while managing multiple projects, and effectively prioritizing them.Key job responsibilities- Lead the Middle Mile Network Design and execution for a large program that has a significant impact on the overall business.- Review and interpret transportation data, network flows, and operational metrics to identify opportunities for improving efficiency, reducing costs, and enhancing performance.- Develop network modeling and simulation capabilities to evaluate the impact of changes to transportation lanes, modes, and routes.- Drive alignment with multiple stakeholders and partner teams to ensure seamless execution and successful delivery of the business goals.- Work across the NA organization in a cross-functional environment with the forecasting teams, Fulfillment Centers, Sort Centers, Delivery Stations and Technology teams.- Develop a standard planning process mechanism, delivers a robust operational plan, clearly documents assumptions and initiatives that need to be executed to meet the plan.- Create a feedback loop to improve the processes, sets achievable plans by partnering with cross functional teams and leads major network initiatives from design till implementation by collaborating with stakeholders: Peak, Prime Week, Regional optimizations, integrating specific network programs as needed.- Monitor quality of the network initiatives implementation, monitors progress of initiatives and makes changes to the plan to reflect in the latest quarterly guidance.- Foster communication channels and collaboration with the different Supply Chain execution and Long-Term Planning teams.- Pull and report data from numerous databases (using Excel, SQL and/or other data management systems).- Continuously seek WW AMXL collaboration & standardization of planning cadences/processes across geographies.- Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers.About the teamThe NA Supply Chain team is responsible for the end-to-end supply chain for AMXL, from initial inventory planning and placement, through fulfillment, middle mile, last mile delivery to the end customer, and back again through customer and vendor returns. Our mission is to set the benchmark not only for a world-class heavy/bulky supply chain, but supply chains in general, delivering best-in-class customer experience, speed and cost.BASIC QUALIFICATIONS- 5+ years of program or project management experience- 5+ years of supply chain experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Sr. Supply Chain Manager, First Mile Strategy, AMXL Fulfilment

Do you enjoy breaking down and solving complex problems for the benefit of a quickly expanding customer base, focusing first on our customer and working backwards? If so, the Amazon supply chain team is looking for an experienced leader with a strong record of achieving results, to create and execute the worldwide supply chain by working closely with our retail and operations partners across the globe in order to effectively manage volume flows and fullness for our fulfillment centers and delivery stations.The Inventory Health team is responsible for driving Inventory Health strategy for the AMXL network involving critical decision making to optimize the network for cube versus demand. The role will require managing inventory placement logic to influence Inventory, Health, Forecasting and Buying Signals, and Retail Engagement to close the gap between Optimal Inventory Health (OIH) and excess network cube. This will incorporate influencing senior leadership opinion on OIH, buying strategy and, OIH, and tying forecast signals to inventory buying.Key job responsibilities- Managing multiple initiatives and projects - Writing strategy documents that clearly communicate supply chain vision to senior leadership- Working with Retail, Finance and Operations partners towards defining supply chain and - operating models- Forming cross-functional project teams, planning, organizing, managing, and executing complex projects across multiple organizations and stakeholders- Deep diving complex models and analyzing trade off decisions to ensure the best outcome for our customers- Formulating and owning inventory strategy programs and presenting to senior leadership - Less than 10% travel required. About the teamAmazon obsesses over customers by offering a white glove service where we deliver TVs and other items such as furniture to customers’ homes. AMXL was launched in September of 2018 to support Amazon’s expansion into the >$600B Heavy/Bulky product market share segment. The NA AMXL Supply Chain Execution team (SCE) plays the leading role in the growth and profitability of our network. We are responsible for calibrating our capacity to expected demand, overseeing the health of our end-to-end supply chain, and making structural changes to our network (inbound and outbound connectivity, critical pull times (CPTs), new ship methods, use of 3P carriers, availability of delivery slots, Delivery Service Provider (DSP) and associate hiring, etc.) to meet our cost, growth, and quality goals. Over the last five years, AMXL has become arguably the best Heavy Bulky fulfillment and delivery provider in the world with in terms of Delivery Estimate Accuracy, costs, and fewer customer contacts. Our NA network is currently supporting over $9B in gross merchandise sales (GMS), with expectations of double-digit % growth over the next three years. BASIC QUALIFICATIONS- 5+ years of program or project management experience- 5+ years of supply chain experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Sr. Supply Chain Manager, Sub Same Day Delivery

Rapid and Rural Logistics (R2L) is the team that powers worldwide operations for Sub-Same Day delivery (SSD) across North America. We are at the forefront of ultra-fast fulfillment innovation and are in the midst of building the next big thing. You will be working as a member of the Supply Chain and Topology team supporting faster than same day delivery across North America. Our team owns topology and coverage optimization of our last mile fulfillment network for dedicated fulfillment centers with speed capability. We also develop long-term strategies for expansion planning and innovative delivery models. The Sr. Supply Chain Manager is expected to deal with ambiguity, drive insights, and leverage strong problem-solving skills to lead critical business decisions. This role requires the ability to design sustainable solutions and collaborate across stakeholder teams including Retail, Finance, Tech, and Operations.BASIC QUALIFICATIONS- Bachelor's degree- 5+ years of program or project management experience- 5+ years of working cross functionally with tech and non-tech teams experience- Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc. ...

Sr. Sustainability TIPM, Global Realty Sustainability & Renewable Energy

Be a pivotal force in achieving Amazon’s Climate Pledge goals across our global fulfillment network! As a Senior Sustainability Manager within the Global Realty Sustainable Development (GSD) team, you will lead transformative initiatives that push the boundaries of real estate strategies, sustainable design and construction for Amazon’s Worldwide Operations (WWOps) portfolio. Your expertise in advanced building solutions will drive innovation, setting Amazon’s facilities apart as industry leaders in sustainability. This role requires a forward-thinking leader who can develop, implement, and uphold progressive sustainability standards and programs. By partnering closely with internal strategic leaders across Global Realty, various Amazon businesses, and influential industry partners, you will create and apply impactful mechanisms to revolutionize Amazon’s real estate practices and deliver tangible value to the organization and the environment. The Sustainability Manager brings extensive program management expertise, industry influence, and technical proficiency to shape forward-thinking real estate strategies. This role is responsible for orchestrating collaboration across up to 30 stakeholder groups, including technical, operational, engineering, critical security, and safety teams, to deliver integrated, sustainable facility designs. As a sustainability leader within the GSD team, the Sustainability Manager will define, resource, and drive key milestones that embed strategic sustainability goals into Amazon’s global real estate standards. A successful Sustainability Manager must be able to work independently with internal and external teams to successfully manage difficult, cross-functional projects. These projects involve the collection and analysis of data supporting teams’ development of building strategies to deliver high quality results. The Sustainability Manager will partner with stakeholders to secure subject matter expertise, resources, scope development, prioritization, set milestones, and drive delivery to meet program goals. They must be proficient at transforming abstract and conceptual ideas into clear, consistent, and accurate deliverables. They will keep the scope of effort under control to accelerate progress by driving crisp and timely decisions, identifying and clearing blockers, and escalating appropriately. They will establish and maintain strong working relationships with stakeholders, managers, and peers, recognizing discordant views and taking part in constructive dialogue to resolve them. Key job responsibilities- Collaborate Across Teams: Partner with cross-functional teams to influence real estate and construction decisions throughout the project lifecycle.- Drive Sustainability Initiatives: Lead GSD’s sustainability partnerships, setting KPIs, integrating sustainable design, and aligning with Amazon’s environmental goals.- Lead in Ambiguity: Navigate dynamic, fast-paced environments, spearheading initiatives and adapting strategies amid high ambiguity.- Champion NA Sustainable Standards: Advance sustainable real estate standards in North America, collaborating with DPMs and GES to improve implementation rates.- Influence Global Standards and Policy: Shape international industry benchmarks and policies through active participation in standards development.- Develop Community Impact Plans: Implement strategies that foster positive social, economic, and environmental outcomes in real estate projects.- Enhance Climate Resilience: Safeguard assets with resilience strategies that ensure operational continuity and adaptability to climate risks.- Innovate in Sustainable Development: Contribute to pioneering sustainable development projects, setting new industry standards.- Bridge Technical and Business Needs: Engage stakeholders, explain technical solutions, and promote sustainable building standards adoption.- Optimize Processes: Improve efficiency and sustainability outcomes through collaboration with architecture, engineering, and real estate teams.- Deliver Strategic Projects: Break down complex projects into actionable workstreams, prioritizing and delivering top-tier solutions aligned with organizational goals.A day in the lifeOur team seeks a strong owner to develop and manage products and processes for real estate expansion solutions. We value leaders who dive deep, learn quickly, and deliver results. You’ll leverage industry best practices and emerging sustainable design trends to THINK BIG and tackle complex, long-term challenges. Owning datasets for various building types, you’ll support the Worldwide Operations fulfillment and logistics network. Your insights will guide dynamic, multi-disciplinary technical teams with competing priorities, building confidence in design decisions. This role requires innovation and a proactive approach to drive impactful solutions without relying on extensive institutional support.Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-timeemployees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanAbout the teamGlobal Realty delivers world-class solutions for Amazon’s WWOps organization. Within it, GSD pioneers building design, engineering innovation, and cost strategies exceeding industry benchmarks. GSD drives Amazon’s sustainable real estate vision, aligning with The Climate Pledge to decarbonize operations (Scope 1, 2, and 3), promote carbon-free energy, and enhance biodiversity globally. The team leads strategy for sustainable design, site selection, green leasing, and portfolio optimization while partnering with supply chains, developers, and landlords. GSD also develops AI tools to optimize sustainability planning, ensuring innovation and alignment with Amazon’s goals and business drivers.BASIC QUALIFICATIONS - Bachelor’s degree in architecture, engineering, sustainable design, or similar- 5+ years of experience in building design & construction projects - 5+ years of demonstrated program/technical program management experience - Experience with sustainable building standards and design processes- Knowledge of technology implementation strategy and understanding in support of architectural innovation in the industry- Experience procuring and managing consultants and vendors from RFP through project completion - Excellent communication skills, able to clearly define intent and drive solutions with multiple stakeholders- Experience with large commercial and/or industrial building design and project management in all phases, including programming, design, and construction phases ...

Sr. Teamcenter Application Engineer, Kuiper

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Export Control Requirements: Due to the need to access certain federal controlled information, you must be a U.S. citizen for consideration.Key job responsibilitiesAs a Senior PLM/CAD Application Engineer, you will be responsible for providing a stable, performant and reliable set of best in class software tools. You will anticipate tool and infrastructure needs, work with multiple organizations, support users, and develop and implement processes to enable successful and rapid development of a leading-edge low earth orbit satellite constellation.A day in the lifeOur tools application engineers help solve the problems of the day, work to lay the foundation for the future and stay on top of the most current technologies and methods to aid in our tools running at peak performance. Activities will range from working with other teams to capture their requirements and feature requests, working with an end user to get their project back on track, creating a proposal and documents for future infrastructure needs to support scalability for the team and tools, automating processes to streamline development, and researching new tools or technologies to increase design rigor and productivity.About the teamThe PLM/CAD team supports the PLM applications for Electrical Engineering, Mechanical Engineering, Library Management and the interface to our Enterprise systems including ERP and our Manufacturing tools.We are looking for an experienced PLM architect to join our team and lead the deployment and implementation of Team Center PLM with related business applications. The candidate enjoys solving problems and has a strong technical background in PDM/PLM/CAD application management and software development. The role requires a responsive individual that can wear multiple hats and work in fast paced environment which has an entrepreneurial feel of a “start-up”. At the core of this role, the candidate is expected to innovate through simple solutions to improve the PLM business process and deliver great customer value. This means diving deep into the details of CAD/PLM system needs while also providing strategic inputs on overall architecture to design, implement, develop and promote internal business processes.BASIC QUALIFICATIONS* Bachelor's degree in Computer Science, Electrical,Computer Engineering or related discipline or equivalent experience.* 7+ years of recent and relevant work experience with PLM/PDM/CAD software. (Mentor Xpedition, Cadence Allegro, Altium Designer, Teamcenter, NX, ERP)* 5+ years of experience with front-end (design tools), and the backend (MCAD library/design database, server infrastructure)* 5+ years Enterprise Tool administration experience, debugging and solving client and server-side application issues, software installation, configuration, etc.* 3+ years of developing and documenting engineering processes related to PDM/PLM/CAD tools and engineering activities.* 10+ years of experience with Data Modeling (BMIDE), workflows, stylesheet, access control, ITAR/EAR requirements, change management, CAD integrations with NX.* Development experience with PDM/PLM/CAD - SOA, both server, client and web-client customizations. ...

Sr. Tech Business Development Manager, Air Cargo, Amazon Air

Amazon Air Cargo is looking for an experienced, self-starter Tech Business Development Manager (BDM) to drive adoption of Amazon Air’s B2B Air Cargo offering. This is an exciting opportunity to drive exponential growth by building and scaling global partnerships. The role will be responsible for identifying, vetting, launching and managing mutually beneficial partnerships, and developing effective strategies to meet organizational goals.The ideal candidate will possess a proven track record leading new market segment development efforts, working across stakeholder teams to develop strategic partnerships. The successful candidate will also possess a business background and subject matter expertise that enables them to drive specific engagement and interaction, as well as a technical understanding that enables them to easily interact with product developers for integration opportunities (specifically Application Programming Interface (API) integration and end-to-end (E2E) solution). The candidate should also have a demonstrated ability to think strategically and analytically about business, product, and technical challenges, with the ability to build and convey compelling value propositions, and work cross-organizationally to build consensus. A track record of helping establish new business via focused incubation mechanisms and then broad partnerships will be important for this role. The ideal candidate will have a keen sense of ownership, drive, and scrappiness and consistently exceed key performance metrics. They will be part builder, part operator, and part general manager who can prioritize well, communicate clearly, and understand how to drive a high level of focus.As a key team member in this fast growing, exciting space you will have the opportunity to help lead the early market segment development efforts for new services, establish wins with strategic partners, create new partnerships, and then as the business starts to formulate, help drive growth and shape the future of a service category that will have a significant impact on our customers’ business.Your responsibilities will include creating a comprehensive go-to-market strategy to help develop the partner strategy for Amazon Air’s Air Cargo service. Your role will include onboarding new partners, setting up clear communication channels, and providing partners with everything they need to be successful in working with Amazon Air.US Based Benefit Summary:Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:Medical, Dental, and Vision CoverageMaternity and Parental Leave OptionsPaid Time Off (PTO)401(k) PlanKey job responsibilities- Engage with leaders to grow the business by creating new partnerships, leveraging existing relationships and/or business assets to drive improvements and innovation, and enable distribution of our products and/or services- Work on significant, new, and unique business opportunities- Regularly interact with executives at potential partners/clients- Identify, evaluate, negotiate, and manage strategic partners and complex deals- Work with business leaders to analyze market data to identify trends/opportunities, utilize extensive network of relationships with the relevant industry to gather market intelligence, and execute on partner development opportunities- Contribute to the strategic development of features and functionality that maximize revenue and drive incremental margin from partner agreements- Sync often with other business/partner development organizations across Amazon to share information and drive consistency with partners that are often working with multiple BD teams at Amazon at the same time- Unlock partner opportunities for Amazon by leveraging strong internal network of business development and product counterparts on other teams- Work cross functionally to identify, scope, and define end to end logistics and supply chain solutions via a pan-Amazon approach- Execute the strategic partner development plan while working with key internal stakeholdersAbout the teamMeet Amazon Air, yes Amazon has its own airplanes! We delight our customers by providing super fast delivery across the widest variety of selection and customers. BASIC QUALIFICATIONS- 5+ years of developing, negotiating and executing business agreements experience- 5+ years of professional or military experience- Bachelor's degree- Experience developing strategies that influence leadership decisions at the organizational level- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years business/partner development experience ...

Sr. Tech Program Manager, In Life Services Data & Analytics

Amazon is looking for a Senior Technical Program Manager who can combine strategic vision with collaborative and analytical skills to build the Last Mile Fleet In Life Services data structure. In this role you will contribute as part of the Strategic Programs team to help deliver fleet services faster, more reliably, and at a lower cost while ensuring a long-term vision. You would be a great fit for this role if you enjoy and excel at:- Thinking Strategically and develop 3-year plans across different organizations.- Autonomously coming up with and quickly implementing innovative and disruptive ideas- Continuously learning new skills and knowledge areas to grow, develop, and better serve our customers.- Influencing a broad set of stakeholders and working with diverse 3P vendors.- Solving analytical problems and drawing conclusions from large complex data setsKey job responsibilities- Leading cross-functional teams of business and technical leaders to deliver impactful results at Amazon speed.- Study, learn, and diagnose In Life Services operational processes, identify improvement opportunities, prescribe improvement strategies and guide the improvement effort.- Recommending and implementing changes to 3P systems design, data structure and reporting standards.- Project and Change management from conception to completion.- Writing clear documents, and leading project meetings with Sr. Management.- Ensure products are working in all the aspects (data accuracy, automation, features).- Be the voice of the customer and articulate their needs.- Evaluate new features from the technical point of view to understand the impact in development required.- Work with project managers on development, launch process, beta product, acceptance criteria.- Influence the strategic direction (business and technology) and analytics org priorities.- Establish/simplify processes to ensure product meets customer needs and audit mechanisms.BASIC QUALIFICATIONS- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Sr. Technical Infrastructure Program Manager (Sr. TIPM) – Hydrogen & Microgrid Asset Manager , Global Energy Infrastructure

We are seeking an experienced Sr. Technical Infrastructure Program Manager (Sr. TIPM) – Hydrogen & Microgrid Asset Manager to lead the development and execution of a comprehensive operations and maintenance (O&M) program for hydrogen-powered industrial trucks (PIT), stationary hydrogen power systems, and microgrid assets. This role will spearhead the creation of a best-in-class asset management framework that seamlessly integrates with our Reliability Maintenance Engineering (RME) processes and tools.Key job responsibilities• Program Development and Oversight:o Design, launch, and manage a comprehensive O&M program for hydrogen PIT, stationary hydrogen systems, battery energy storage systems (BESS), and natural gas generation systems. This program should include regular inspections, preventive maintenance, and repair procedures.o Establish a framework for asset tracking, maintenance scheduling, and life-cycle management consistent with RME processes and standard tools. Create a flexible program structure that can easily incorporate new asset types and adapt to growing operational requirementso Manage small to medium sized retrofit programs that improve asset performance or enable future integration of hydrogen or various onsite generation technologies. o Support commissioning and pre-startup safety reviews of onsite co-generation systems. • Asset Management:o Develop systems for tracking and logging maintenance schedules, performance metrics, and repair histories for all assets.o Work closely with on-site teams and supply-partners to create and maintain an accurate inventory of all physical assets, including equipment and facilities.o Utilize predictive analytics and machine learning algorithms (where necessary) to analyze asset data, optimize performance, and identify opportunities for efficiency improvements.• Stakeholder Collaboration:o Act as the liaison between internal teams, RME leadership, and external supply partners , to integrate existing tools and methodologies into the program.o Provide regular program updates and insights to stakeholders, ensuring alignment with organizational goals.• Scalability and Innovation:o Expand the O&M program across all geographies ensuring consistency to Amazon standards and local regulations.o Identify and implement innovative approaches to continually improve the reliability and efficiency of hydrogen-powered systems and battery energy storage systems.• Performance Monitoring:o Define baselines, metrics for performance management, and track key performance indicators (KPIs) to measure the success of the O&M program against the baselines.o Use insights from program data to inform decisions, identify trends, and implement improvements.• Travel:o Travel up to 60% of the timeA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! BASIC QUALIFICATIONS• Bachelor’s degree in Chemical Engineering, Mechanical Engineering, Energy Management, Operations Management, or a related field.• 3+ years maintaining and operating facilities that utilize highly hazardous chemicals and/or experience with natural gas generation systems. • 10+ years of experience in managing O&M programs, asset management, or hydrogen-based systems.• Strong knowledge of preventative and predictive maintenance methodologies.• Demonstrated success in managing large-scale, technical programs across multiple sites or asset types.• Excellent communication and stakeholder management skills. ...

Sr. Technical Program Manager, Returns Abuse Prevention Tech- Emerging Marketplaces

Join us in Bellevue as we innovate on behalf of our customers in Amazon's fastest growing market: India and emerging markets. Come along for the ride as we tackle new kinds of challenges across the entire Amazon stack in one of the most complex and dynamic places on earth. Work with us as we bring our inventions to the world, transforming the lives of consumers and sellers in emerging markets across the globe.We build algorithms that detect potential abuse patterns/actors, and then create mechanisms that can prevent abuse and incentivize responsible use of Amazon policies. This enables business to become sustainable and continue to provide pleasing experience to the good customers. You will get to innovate and contribute to creative mechanisms for identifying and streamlining customer pattern at Amazon.By encountering these types of challenges sooner and more often than other markets, we are pioneering innovative products and services that are impacting Amazon customers the world over. As a part of IES NCRC (Customer Returns) team, we focus towards improving the return journey for the customers, having a low-latency Amazon app, identifying/curbing return policy misusers, and keeping the operations sustainable. Whether we're employing ML or AI, building a new React-based front-end, or coordinating a dozen different parts of the Amazon ecosystem to drive a new initiative, exciting challenges abound.Key job responsibilitiesAs the Sr. TPM, you will be responsible for scoping and delivering large projects end-to-end. You will have the opportunity to work with a cross functional team of stakeholders on some our highest visibility projects. You will be a highly visible leader that will own the communication, coordination, and execution of a multi-year program vision. You will work with senior product and engineering leaders to define strategy and requirements. You will design, coordinate, and execute technical solutions that scale globally. Managing numerous complex systems and organizations, you will be expected to make appropriate trade-offs between business vs. technical constraints, clearly communicate goals, roles, and responsibilities. Working cross-functionally, you will identify and secure commitment from tech teams across the company for new initiatives, driving consensus on the technical approach. The ideal candidate will have a well-rounded, technical background as well as a history of leading large projects end-to-end. You will also identify opportunities to converge overlapping technical efforts, and drive the long-term strategy and manage the roadmap, change management process. Maturity, high level judgment, negotiation skills, ability to influence, analytical talent, and leadership are essential to success.BASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Sr. Technical Program Manager, AGI Data Services

AI is the most transformational technology of our time, capable of tackling some of humanity’s most challenging problems. That is why, Amazon is investing in generative AI (GenAI) and the responsible development and deployment of large language models (LLMs) across all of our businesses. Come build the future of human-technology interaction with us. AGI Data Services is a key part of providing data creation, curation, and analytics services to help develop, test, and train AI models. This organization generates ground truth data which is used to train machine learning models. The team works with various data formats such as audio, video, and images, and packages this information to be used by internal stakeholders including data modeling and product teams.This TPM role’s scope includes defining strategy, processes and requirements, and leading cross functional development teams from design through delivery. You will be accountable for driving the entire product lifecycle, from platform product definition through specification, coding, quality assurance and launch to the world. Most importantly, you will influence engineering teams to build the right solutions. You will be also responsible for creating leverage by ensuring capabilities are reusable and scalable to world-wide legislative changes. This position involves regular communication with senior management on status, risks and change control. Cross-team coordination, project management and executive presentation skills are essential. Key job responsibilitiesThe Sr. Technical Program Manager will interact with product management, FA/BA, cross partner teams, multiple stakeholders and leadership to deliver complex projects and programs. The person will anticipate bottlenecks, provide escalation management, make trade-off decisions, and balance business needs versus technical constraints.The person should have technical skills to provide solutions, design, build, and deliver it. This may include leading distributed technical teams to manage development, configuration, maintenance, administration, and integration with other systems. Successful candidates will have a strong technical background, be detail driven and have excellent problem solving abilities. You will have a deep understanding of product design and implementation details and will successfully represent the technical team to senior leadership and customers. Your technical expertise and operational excellence will influence the team’s decisions and drive secure and robust solutions, which have great customer experience.A day in the life• Provide technical leadership by facilitating solution/design/architectural discussions; find and research ways to utilize the tech Platform improving processes, productivity and scale.• Work closely with end users, product owners and BA/FA teams to bridge the gap between business and technical requirements and constraints.• Facilitate and oversee architecture review sessions to ensure design and configuration is consistent across the applications and standards have implemented.• Provide expertise on capacity management, level-of-effort estimation, task tracking and assignment.• Collaborate with partner teams to define deliverables, roadmaps, accompanying documentation for projects and programs.• Work with a cross-functional scrum teams to deliver projects in iterative release cycles.• Identify, anticipate, assess, track and mitigate issues, risks, roadblocks and escalations at multiple levels.• Create, maintain and communicate project status, metrics to stakeholders.BASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Sr. Technical Program Manager, Alexa - AIDo

Interested in Machine Learning and AI? Our team's mission is to make machine learning easy, stronger, and universal in the world of Natural Language. At Amazon, we hire the best minds in technology to innovate and build on behalf of our customers. The focus we have on our customers is why we are one of the world's most beloved brands – customer obsession is part of our company DNA. Our Technical Program Managers (TPM) help solve complex problems and get to see the impact of their work first-hand.You will leverage Amazon's heterogeneous data sources and large-scale computing resources to accelerate development with multimodal Large Language Models (LLMs) and Generative Artificial Intelligence (Gen AI). You will be solving difficult non-deterministic workflows, work with highly scaled systems, and build technological frameworks/systems that keeps raising the bar on quality.The right candidate will enjoy finding solutions to hard problems, possess a strong program management background, will have demonstrated experience leading medium to large projects and will have a well-rounded technical background in one or more of machine learning applications, device software and/or web development. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done.Key job responsibilitiesAs a Sr. TPM, you will be responsible for scoping and delivering large projects end-to-end. In this, you will collaborate closely with a team of scientists and engineers to influence our overall strategy and define the team's road map. A successful candidate will have a background in engineering large scale software systems, a strong technical ability, great communication skills, and a motivation to achieve results in a fast-paced environment.- Ability to take large, complex projects and break them down into manageable pieces, develop functional specifications, then deliver them in a successful and timely manner is expected - Collect business and systems requirements from internal and/or external customers- Anticipate bottlenecks, provide escalation management, make tradeoffs, and balance the business needs versus technical constraints- Have high judgment, negotiation skills, and ability to influence- Excellent communication skills (written and verbal) and the ability to generate and communicate meaningful metrics- Strong problem solving and organizational skills- Independent, able to take quick decision with limited / no guidance- Skilled in forecasting, risk management, and change control- Comfortable working in a fast paced, dynamic work environment- Fast learner on new technologies, especially machine learning approachesA day in the lifeYour day might include facilitating team discussions, analyzing data to make informed decisions, collaborating with engineers on technical solutions, and coordinating with various teams to ensure project success. You'll balance strategic planning with hands-on problem-solving while supporting team members in achieving shared goals.About the teamThis role is in a team that is building a family of AI-enabling services. This team is considered strategic and has visibility with Amazon leadership at the highest levels. The role offers a chance to build and launch new AI services from the ground up, learn the state of the art in machine learning (ML) technology, and work closely with an exceptional group of product, engineering, and science leaders. AI/ML background is preferred but not required.BASIC QUALIFICATIONS- Bachelor's degree in engineering, computer science or equivalent- 5+ years of working directly with engineering teams experience- 3+ years of technical product or program management experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Agile, SCRUM or similar program management methodologies ...

Sr. Technical Program Manager, Alexa Routines

The Alexa Routines team is looking for a strong Sr. TPM to lead the Routines product execution. Routines is used by more than 40% of Alexa Customers every-day and is a critical driver of adoption and retention for Alexa. We are re-inventing Routines with the latest LLMs to bring in GenAI powered capabilities into Routines. Come join us in our journey!. You can help us invent the future. As a member of our team, you will be responsible for leading the development and launch of core product features. You will have significant influence on our overall strategy by helping define these product features, driving the system architecture, and spearheading best practices to enable a superior product. We are looking for an entrepreneurial, experienced, and creative Senior TPM to join our team. In this high profile role, you will help define and champion the vision for Alexa as it relates to building Proactive Experiences for our customers, identify and build new cross-organizational products that help Alexa move towards this vision, and then measure how effectively Alexa is tracking to it. You will collaborate with numerous product, design, user research, development, voice technology experts and other internal and executive teams to identify, define, and implement solutions to raise the bar on the Alexa customer experience, measured by an outsized impact on customers' interest in and engagement with Alexa.As a member of the team you will be responsible for leading the development and launch of core product features. You will have significant influence on our overall strategy by helping define these product features, drive the system architecture, and spearhead the best practices that enable a quality product.The ideal candidate is clearly passionate about new opportunities and has a demonstrable track record of success in delivering new features and products. A commitment to team work, hustle, and strong communication skills (to both business and technical partners) are absolute requirements. Creating reliable, scalable, and high performance products requires exceptional technical expertise, a sound understanding of the fundamentals of Computer Science, and practical experience building large-scale distributed systems. This person has thrived and succeeded in delivering high quality technology products/services in a hyper-growth environment where priorities shift fast.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Sr. Technical Program Manager, Last Mile Planning

Come, join a fun-loving, diverse, and creative team at Amazon, involved in building innovative new technologies for delivering billions of customer packages at the customer doorstep! The Last Mile Technical team owns the technical solutions that helps deliver billions of packages world wide. We are instrumental in impacting customer satisfaction directly, by devising innovative ways to deliver packages quickly and cost-effectively to the customers, and at scale using Optimization, Artificial Intelligence (AI), and Machine Learning solutions.Our team is seeking a Technical Program Manager to manage large, complex programs with multi-year projects. In this role, you will be responsible for managing cross-cutting programs across the Last Mile org and our partners, delivering large scale solutions that span multiple businesses, technology, and operational teams. These projects will include initiatives, such as, rolling out new technology to new geographies as we expand, creating technical solutions to support new businesses and strategic Amazon initiatives, and building great technology platforms that can scale to Amazon’s size and global market places.The right candidate will possess a strong program management background, will have demonstrated experience leading medium to large projects across multiple teams, and will have a well-rounded technical background in current e-commerce and supply chain technologies. You will thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done. As a seasoned TPM, you will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints. An ability to take large, complex projects and break them down into manageable pieces, develop functional specifications, then deliver them in a successful and timely manner is expected. Maturity, high judgment, negotiation skills, ability to influence, analytical talent and leadership are essential to success in this role.BASIC QUALIFICATIONS- 8+ years of experience in technical /leadership program management, systems architecture, or system development- 7+ years of project management experience and demonstrated knowledge of program management best practices- 5+ years of experience with software development lifecycle from conception to delivery- Bachelor's Degree in Operations Research, Industrial Engineering, Computer Science, Information Systems Management, mathematics, or other related fields- Experience with designing and owning a product roadmap and/or managing a software development lifecycle for multi-year cycle ...

Sr. Technical Program Manager, Maintenance Automation Platform

Amazon is looking for a Senior Technical Program Manager to develop and deliver world-class solutions for our Global RME Maintenance Automation Platform (MAP) team. The MAP team ensures the material handling equipment is running as efficiently and reliably as possible for our operations teams and collaborates across multiple internal teams to deliver large-scale technical solutions for the Global Fulfillment Network. We build and scale solutions powering one of the world’s largest Reliability and Maintenance Engineering enterprises and the solutions of tomorrow will have a lasting impact on Amazon’s Global Operations. Our ideal candidate is passionate about technology and automating processes where it makes sense. They possess strong written and verbal communication skills, strong task and time management skills and have a successful track record of delivering on cross-functional projects with multi-functional teams. They have experience in automation engineering or control system engineering. The desire and ability to work in a fast-paced, collaborative environment is essential. This is a fantastic opportunity to work with some of the best engineers in the industry and help found and shape the direction of automation and machine learning systems within one of the world’s largest fulfillment networks.- You are interested in being part of a team that works in a highly agile environment.- Solving problems at scale excites you.- You are constantly looking to learn new technologies and are not afraid to work outside your comfort zone to get things done.- You do not implement specs from analysts and architects, you talk to customers and design solutions for their concerns. You automate and innovate.- You do not push just one technology agenda – you choose the best tool for the issue at hand.- You think outside the box, but you are deep in the details. For you, a problem is never as small as it seems but never as complicated either.- You enjoy working in a flexible, fast-paced, collaborative team environment.- You understand the needs of Operations and Reliability Maintenance Engineering organizations, and you aim to reduce operational burden.- You relish working with other Engineering teams to ensure fast, smooth roll-out of new designs and products.Key job responsibilities- End-to-end accountability of assigned Technical Programs- Initiation, Planning, Execution, and Closure of Technical Programs and Projects- Pro-active Management of Risks, Assumptions, Issues, and Dependencies- Customer-facing engagement to capture business needs, problem statement, and roadmap, supporting development initiatives for desired business outcomes- Status reporting internally and externally to project stakeholders and being a single point of contact for assigned projects - Advocate and be an active contributor to methodologies, processes, and procedures in use within the teamA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! About the teamOur team ensures machine-generated data results in an automated, appropriate and effective corrective, proactive and/or predictive maintenance action by maturing and integrating core RME software tools into a unified Maintenance Automation Platform (MAP).Our team builds technology and services to meet the needs of our organization. This includes providing our customers with a platform to access site tools and other critical applications to local RME teams in sites across our the global regions (NA, EU, AU, MENA, INDIA, JP)We collaborate at a global level with software, sustainability and maintenance teams, and deliver at global scale.BASIC QUALIFICATIONS- Bachelor's degree in engineering, computer science or equivalent- 8+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- 8+ years of technical program management working directly with software engineering teams experience- Experience developing and executing/delivering product and technical roadmaps- Experience leading highly technical programs involving infrastructure, complex systems, systems engineering- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules ...

Sr. Technical Program Manager, Privacy Controls Assurance, Devices & Services Trust & Privacy (DSTP)

Are you passionate about customer trust and privacy! Come join the Devices and Services Trust and Privacy (DSTP) team and help create new processes and mechanisms to safeguard and elevate customer trust across a portfolio of 30+ devices and services. We're looking for a talented Senior Technical Program Manager who can help DSTP meet its vision to deliver Earth’s most trusted devices and services by partnering with builder teams to guide, verify, and build trustworthy customer experiences while adhering to global and emerging regulatory standards. As a Senior Technical Program Manager, Privacy Controls Assurance you will be responsible for designing, conducting, and overseeing privacy controls assurance, conducting control gap assessments, identifying areas of improvement, and recommending appropriate risk reduction activities to builder teams to ensure compliance of customer data.Key job responsibilities* Design and implement a comprehensive and risk-based privacy controls assurance and testing program to evaluate the effectiveness and efficiency of privacy and trust controls across D&S.* Write detailed privacy control test cases and perform comprehensive privacy control assessments to evaluate the design and operating effectiveness of privacy controls in accordance with internal policies, external promises, and legal/regulatory requirements.* Test and evaluate privacy controls to identify drifts and quantify risk to be delivered through proactive compliance reporting to support internal policies, external promises, and legal/regulatory requirements.* Collaborate with cross-functional teams to identify, assess, and prioritize privacy control weaknesses and collaborate with control owners to develop risk mitigation plans for control improvement.* Proactively revise tests, making them flexible, specific, and repeatable so they better expose gaps in complex privacy controls, policies, standards, promises, and procedures.* Stay up to date with emerging privacy risks, threats, vulnerabilities, and evolving privacy controls assurance and testing frameworks to ensure appropriate residual risk calculations.* Coordinate with product and engineering teams to automate tests using internal and open source tools & infrastructure.* Develop a deep understanding of D&S’ infrastructure, applications, and data flows to design a repeatable controls testing methodology, appropriately document assessment findings, and provide mitigation recommendations in a clear and concise manner.* Establish metrics and regular reporting/escalation mechanisms for measuring results, progress, and gaps in performance and compliance.* Communicate plans, status, and critical issues clearly and effectively.* Support deep dive assessments and ad-hoc data analysis requests.A day in the lifeThis is a cross-functional role where you will work directly with engineers, product managers, policy and compliance specialists, and Amazon builders to define and perform comprehensive privacy control tests to evaluate the effectiveness of privacy controls in accordance with internal policies, external promises, and legal/regulatory requirements. You will use your investigative and analytical experience in combination with your technical depth to write complex test cases that represent a vast array of customer environments, interactions, and flows. You will be responsible for knowing the ins and outs of impacted systems, and ensure the impacted builders/owners follow the correct paths to compliance. You should be comfortable working in a fast-paced, rapidly evolving environment with fast delivery time, rapid iteration, and data-driven decision-making.About the teamThis role is a part of Privacy Governance, Risk, and Compliance (GRC) team within DSTP, which includes developing processes, tools, and compliance mechanisms to improve leadership decision making through an integrated view of how well D&S manages its unique set of privacy and trust risks. Our GRC team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and are building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.BASIC QUALIFICATIONS- 7+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Bachelor's degree in engineering, computer science or equivalent- Experience defining technical requirements and specifications, writing procedures, adapting requirements to technical and business needs, implementing repeatable processes and driving automation or standardization, and using data and metrics to determine improvements. ...

Sr. Technical Program Manager, SCOT AIM Planning

Do you want to work on a team where you are encouraged to build and have the autonomy to push boundaries? Invention has become second nature at Amazon, and the pace of innovation is only accelerating with expanding breadth of our business. Amazon’s growth requires leaders who move fast, have an entrepreneurial spirit to create new products, have an unrelenting tenacity to get things done, and are capable of breaking down and solving complex problems.The Supply Chain Optimization Technology (SCOT) Planning Optimization Team is looking for an experienced Sr. Technical Program Manager to re-envision the Inbound (IB) space. In this role, you will orchestrate novel product and science solutions across all verticals of Amazon's IB business - building the right long-term infrastructure to offer first-in-class experiences to our Selling Partners, Customers, and internal stakeholders. This work is high visibility and will require close integration across all, key verticals of our Supply Chain - building the right relationships, ensuring timely delivery of complex solutions, and building the right transparency and explainability mechanisms.Key job responsibilities1. Own cross-organization product development strategies, their timelines, and the deliverables.2. Partner with product, science, engineering, and business teams to develop the right, long-term, feedback mechanisms between products.3. Arbitrate product integration decisions across partner technical teams.4. Synthesize complex, technical implementation decisions for senior leadership audiences.5. Manage delivery of current projects and future product strategies.6. Drive customer/seller engagement in conjunction with partner seller/customer-facing teams.A day in the lifeCoordinate with cross-organization product, science, and engineering teams to build complex technical roadmaps across core planning, execution control, forecasting, and transactional accounting systems to improve Amazon's IB network.About the teamThe SCOT Planning Optimization team is responsible for core short and long-term planning optimization products which impact the entire business. The team is responsible for providing regular strategic guidance to senior leadership for short (S&OP) and long-term (CAPEX) operating plans.BASIC QUALIFICATIONS- 3+ years of technical product or program management experience- 4+ years of working directly with engineering teams experience- 3+ years of software development experience- 3+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...