Bellevue

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. As the ‘Program Manager – Sustainability’ for the Global Procurement Organization (GPO) you will be responsible for developing and implementing strategies that help us to achieve Amazon’s sustainability and Net Zero Carbon goals. This leader will need to work cross-functionally with many different stakeholders to integrate sustainability concepts into the delivery and operations of existing and new products and services.This opportunity requires strong knowledge of Scope 3 emissions, sustainable design and construction, an entrepreneurial spirit, excellent troubleshooting, problem solving, and project management skills as well as the ability to succeed in a fast-paced, technical environment. At the core of the position is being a self-starter, an analytical aptitude, and the ability to communicate to technical and non-technical stakeholders. Key job responsibilitiesKey Job Responsibilities:• Work with diverse stakeholders to develop, coordinate, and implement strategies and measures to reduce, measure, and report carbon reduction strategies in support of Net Zero Carbon,• Provide Category Managers with technical information about embodied carbon reduction within specific procurement categories,• Collaborate with stakeholders and category managers to identify cost effective strategies for improving sustainability in the construction and operations of Amazon buildings,• Educate suppliers, stakeholders, and Category Managers about Amazon’s sustainability goals,• Assist Category Managers to understand and implement carbon reporting across GPO Procurement categories,• Manage multiple, complex projects simultaneously,• Build relationships with external suppliers and partners, and with internal stakeholders,• Support Net Zero Carbon (NZC) Design projects,• Support Category Managers in procuring bill of materials and Environmental Product Declarations in bid/new builds,• Assist in developing contract terms for low carbon building materials such as concrete, steel with recycled content, and other materials.BASIC QUALIFICATIONS- 5+ years of program or project management experience- 5+ years of supply chain experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor's degree ...

Amazon is looking for a Senior Program Manager with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional and technology projects and programs across multiple verticals. This role requires scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential. The ideal candidate will leverage extensive project management experience, combined with deep analytical capabilities and a keen sense of innovation, to lead complex projects from conception to completion.Amazon supports vendors, sellers, and third-party partners around the globe. As a (Senior) Program Manager with Amazon, you will have the opportunity to develop the business requirements and influence the success of these partners. In this role, you will own operational programs related to our vendors, and third-party partners and work to resolve operational issues. As a program manager you will work cross-functionally to drive customer centric programs. This role requires a deep need for stakeholder management, an ability to synthesize data and information, and communication across internal and external partners. Key job responsibilities• Manage and oversee various cross-functional programs, ensuring successful delivery.• Develop and refine program strategies, effectively leading and motivating teams.• Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.• Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills.• Foster collaboration with internal and external partners to optimize resource allocation and project success.• Evaluate and prioritize projects in conjunction with customer needs and technical team inputs.• Bridge gaps in team dynamics, processes, and systems, preventing common project pitfalls.• Identify and mitigate risks, preventing them from escalating into major issues.• Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives.• Develop, implement, and oversee KPI reporting for a program portfolio, ensuring clear visibility of milestones and project performance.• Manage and communicate project budgets effectively.A day in the lifeAmazon is looking for a Senior Program Manager in the new Vendor Lifecycle Management team for Global Fleet and Products. This team is responsible for developing a new centralized approach to vendor management in the areas of vendor identification and selection, vendor contract negotiation and execution, vendor onboarding, vendor performance management, vendor risk management, operational excellence and continuous improvement, and vendor offboarding. This role will support development of new processes for evaluating vendor performance, working cross functionally with each program and product team. This role will negotiate new contracts, and amend existing contracts. This role will standardize performance scorecards, develop new dashboards, merging new and existing data streams from our vendors and internal analytics teams. This role will stand up audit mechanisms and support risk assessments of third party vendors. This role will drive continuous improvement and cost efficiencies with vendors. This role will lead monthly and quarterly business reviews with strategic partners and vendors and internal leadership. BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience working cross functionally with tech and non-tech teams ...

Amazon Supply Chain Optimization Technologies (SCOT) works on some of the world’s most complex supply chain challenges, at Amazon scale. Within SCOT’s Optimal Sourcing Systems team, our tools enable retail vendors to manage their Amazon purchasing and inbound shipping interactions through multiple applications serving our vendor community. These programs aim to drive highly efficient supply chain operations between Amazon and our retail vendors worldwide, and shape what’s next for our global supply chain ecosystem. We are seeking a Sr. Program Manager (Sr. PM) to centrally manage the user engagement lifecycle for a designated set of supply chain tools. This includes identifying needs and opportunities for different user segments, synthesizing data and influencing roadmaps of multiple product teams, and centrally driving vendor adoption for supply chain tools. The ideal candidate is customer-obsessed, with an interest in solving supply chain problems and a blend of experience across product management, product marketing and cross-functional program management. They thrive in a fast-paced environment that requires strong technical and business judgment and solid communication skills, and are known for their bias for action and ability to influence partner teams.Key job responsibilitiesThis role will aggregate and analyze inputs from multiple sources and synthesize insights to influence technology decisions. They will partner with both internal and external organizations to understand and document nuances of vendor supply chain operations across company segments and geographic regions, quantify the needs of vendor segments and propose opportunities to close gaps through enhancements to supply chain product roadmaps or system capabilities. As new supply chain products or features are brought to market, the Sr. PM is responsible for orchestrating the new product offerings into vendor-centric adoption and operationalization strategies – i.e. designing and executing go-to-market plans, communications and launch strategies, as well as feedback loops to identify barriers to adoption and priorities for further enhancement. A day in the lifeYou will collaborate directly with multiple internal business teams or strategic selling partners to extract insights about needs and opportunities to improve supply chain efficiency. You will also pivot to interact with supply chain product teams, providing insights that will help define product requirements and value for our business and vendors. On any given day you may deep dive data to understand the behaviors, barriers and operational variances that impact supply chain operations for different vendor segments, or meet directly with users to better understand how they operate and test the effectiveness of designated product sets. Written documents are the primary mechanism for communicating insights, product opportunities, status updates and topics for debate; you will regularly author or contribute to documents that support the operational insights, awareness and adoption lifecycle of supply chain products. About the teamYou will join a strong, cross-functional team of product managers, business intelligence engineers, scientists, UX designers and software development engineers to build and operationalize vendor experiences and ML driven products that maximize the efficiency and effectiveness of supply chain operations to meet Amazon’s business goals and to make our customers happy.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience working cross functionally with tech and non-tech teams ...

Amazon Workplace Health & Safety (WHS) mission is to provide tools, resources, and environments that support safe, efficient, and healthy behaviors and encourage employees to proactively manage their health and well being. To support this focus area, Amazon is seeking a leader to serve as our Program Manager for Worldwide WHS to build programs that create a safe workplace and build a world-class safety culture. In this role, you will dive deep into operations processes; identify risks through data and first-hand experience; build programs and improve processes to eliminate risks; and influence operations to sustain a culture of safety. This role will focus on leading large, strategic projects within Amazon Business Units (BU) and across different geographies – the role will also look for ways to replicate these BU-specific solutions to other BU, and find commonalities to support scale and speed.The Sr. Program manager role will challenge you to push boundaries and lead transformative innovation while having the autonomy to make rapid data-driven decisions and invent on behalf of Operators (leaders) and Associates. In this role, you will work cross-functionally with members from various teams, including Operations; Amazon Fulfillment Technologies (AFT); Amazon Robotics (AR); Inbound Supply Chain; Launch; Sales & Operations Planning (S&OP); Capacity Planning; Finance and others to deploy solutions at scale.This position requires travel up to approximately 25%, when needed (and with appropriate health and safety conditions).Key job responsibilitiesThe ideal candidate has an obsession for customers and a strong interest in building innovative solutions; must have proven analytical capabilities (including ability to deep dive, root cause and permanently eliminate hazards and risks) and ability to multi-task; and can thrive in a fast-paced environment with exceptional communication and project management skills. The ideal candidate must have outstanding judgment, compassion, and interpersonal skills with the ability to work collaboratively with colleagues in many areas across the company. This role calls for an individual who is technically smart to gain credibility with customers and stakeholders at various levels of the organization.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanBASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor's degree ...

As part of the WWRR planning team, you will drive strategic initiatives that fundamentally shape Amazon's return domain. This role sits at the intersection of customer experience, operational efficiency, and business growth, requiring both strategic vision and analytical rigor. You'll have the unique opportunity to influence how millions of customers interact with Amazon's returns while driving significant impact across diverse business and product teams. The position offers exceptional visibility and impact, working directly with senior leadership to transform how we approach returns management.In this dynamic role, you'll collaborate with diverse business stakeholders to identify, validate, and execute high-impact return reduction initiatives. Your responsibilities will span from strategic planning to tactical execution, requiring you to dive deep into business metrics, customer behavior patterns, and operational data. You'll leverage advanced analytical and problem-solving skills to transform complex data into actionable insights, presenting your findings through comprehensive documents to senior leadership. The role demands both creativity in solution development and rigor in execution. You'll need to balance competing priorities, manage cross-functional relationships, and navigate ambiguous business challenges while maintaining focus on measurable outcomes.You'll develop expertise in program management, data analytics, stakeholder management, and strategic planning - skills that are highly valued across Amazon. The fast-paced environment will challenge you to constantly learn and adapt, while the broad scope of responsibilities ensures continuous professional growth. Key job responsibilities- Strategic Initiative LeadershipOversee the end-to-end development and execution of multiple high-impact programs across various business teams. This involves identifying and validating new opportunities through rigorous data analysis and stakeholder collaboration, while defining clear success metrics and tracking mechanisms. - Analytics & Decision MakingYour role will require deep analytical expertise to uncover root causes of returns and quantify improvement opportunities. Critical to your success will be the ability to transform complex data into actionable insights, enabling data-driven decision making across the organization through clear, compelling analysis and communication.- Stakeholder Management & CommunicationA core aspect of this role involves building and maintaining strong relationships across multiple organizational levels. You'll partner closely with Technology, Product, Operations, and Business teams to drive solution development and implementation. Regular engagement with senior leadership through presentations and business reviews will be essential, as will leading cross-functional meetings and working sessions to align on priorities and execution plans. - Program Management & ExecutionSuccess in this role requires exceptional program management skills as you'll oversee multiple concurrent initiatives through various stages of development and implementation.A day in the life- Partner with business stakeholders to generate and validate return reduction opportunities- Lead program management for multiple initiatives from ideation to implementation- Conduct in-depth analysis of customer behavior and business metrics- Develop and present strategic recommendations to senior leadership- Drive data-informed decision-making - Build and maintain relationships with cross-functional partnersAbout the teamThe WWRR Planning team within Returns & Re-commerce focuses on ways we can preserve and create customer value while increasing the velocity of Amazon's cost flywheel.We are constantly innovating to create long-term value at Amazon by investing in the future and focusing on the planet, not just on the bottom line. WWRR includes business, product, program, operational, BIE and economist teams, who together manage the lifecycle of returned and damaged products.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- SQL skills and experience ...

Are you passionate about quality and looking for an exciting challenge, while focusing on unique customer experiences? We are looking for an experienced Sr. Quality Engineer to join our team and make a difference!We take pride in our work - we work hard and play hard. Come join the Alexa International team!Our team focuses on expanding Alexa’s capabilities on a global scale. We take on the unique challenge of understanding the nuances of how Alexa enabled devices can serve customers’ needs in different cultures and locations. If you are interested in shaping the future of Alexa for customers around the world, come and join our team.The Role:QA Engineers test code at the user level, both manually and with automated tools. Our QA Engineers use black box, gray box, and white box testing techniques; they are able to understand software internals, debug problems using log files, and write automated tests and/or user-level test automation tools. Software QA Engineers work with Software Development Engineers to understand features and technical implementation. Software QA Engineers also work with groups such as Product Management, User Experience Design, and Customer Support to understand customer usage models and develop test plans and test suites that approximate real-world environments and regression tests. Software QA Engineers are also responsible for driving the software development process toward quality-centric methodologies.Responsibilities: - Evaluate device functionality and create test strategies and test cases to assess device quality for multiple regions. - Work with a team of quality engineering professions to ensure the highest quality product delivery against defined milestones - Provide detailed status reports for a wide range of stakeholders - Perform bug triage and defect tracking - Complete test execution and automation - Communicate with a wide range of stakeholders (users, other technical teams and management) to collect requirements, evaluate alternatives and develop processes and/or tools as needed to support the organization.BASIC QUALIFICATIONS- 6+ years of quality assurance engineering experience- 4+ years of delivering test frameworks, test tools, leading the QA projects and initiatives experience- Knowledge of QA methodology and tools, with demonstrated experience in an QAE role- Experience in automation testing- Experience in manual testing ...

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.AWS is one of Amazon’s fastest growing businesses, serving millions of customers in more than 190 countries. We are reshaping the way global enterprises use information technology and we are powering the next generation of global business leaders. From start-ups to multi-national corporations and governments, more than 1 million active customers trust AWS every month as their cloud platform. AWS Support provides global technical support to a wide range of external customers as they build mission-critical applications on AWS services. As a member of the AWS Support team, you will be at the forefront of Cloud technologies with interactions with the full breadth of AWS services. You will be surrounded by people that are extremely smart, passionate about cloud computing, and believe that world class support is critical to customer success. Amazon Web Services has an opening for an Sr. Readiness Manager focused AWS Support. The ideal candidate thrives in a dynamic, fast-paced and innovative environment, and brings strong experience managing projects and programs, leading cross-functional teams, managing risk, and driving change. As an Operational Readiness Manager, you will be responsible for organizing and managing the process to ensure that the AWS Support team is ready and able to provide world class customer support for the launch of new products/services and features across all our global sites. You will collaborate cross-functionally with AWS service (product) teams, marketing, training, and our AWS Frontline Support teams to ensure that employees are trained and operationally ready for the launch of new services. You will bring strengths in continuous improvement, breakthrough thinking, and play a significant role in driving and managing the readiness of our global support team to keep pace with the launch of each new product/service. Key job responsibilities• Collaborate effectively with AWS Service teams, marketing, subject matter experts (SMEs) and others on the AWS Support team to develop technical training, knowledgebase content, and ensure completion of key operational readiness requirements for the launch of new services and features.• Manage multiple projects and programs concurrently• Leverage rapid, agile development techniques• Foster strong relationships with teams across AWS, leading and influencing others effectively to achieve cross-functional alignment on goals and successful product/service launch execution• Perform needs analyses using available data and evaluate program results to continuously improve readiness and the customer experience with support on new services and features• Establish processes, tools, and tracking/reporting mechanisms to streamline and simplify launch preparations and readiness.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience working cross functionally with non-tech teams- 3+ years of managing stakeholders in cross-functional project experience ...

The Artificial General Intelligence (AGI) team is looking for a passionate, talented, and inventive Senior SDE with a strong machine learning background, to lead the development of industry-leading models with multimodal systems.As a Senior SDE with the AGI team, you will be responsible for leading the development of novel algorithms and modeling techniques to advance the state of the art with multimodal systems. Your work will directly impact our customers and will leverage Amazon’s heterogeneous data sources and large-scale computing resources to accelerate development with multimodal Large Language Models (LLMs) and Generative Artificial Intelligence (Gen AI). You will have significant influence on our overall strategy by working at the intersection of engineering and applied science to scale pre-training workflows and build efficient models. You will drive the system architecture, and spearhead the best practices that enable a quality infrastructure.The ideal candidate is clearly passionate about new opportunities and has a demonstrable track record of success in delivering new features and products. A commitment to team work, hustle, and strong communication skills (to both business and technical partners) are absolute requirements. Creating reliable, scalable, and high performance products requires exceptional technical expertise, a sound understanding of the fundamentals of Computer Science, and practical experience building large-scale distributed systems. This person has thrived and succeeded in delivering high quality technology products/services in a hyper-growth environment where priorities shift fast.Key job responsibilities- Responsible for pre-training multimodal LLMs - Work closely with Applied scientists to scale pre-training of machine learning models on GPUs while optimizing the training workflows using highly distributed training techniques and frameworks (Like FSDP, NVIDIA NeMo, Megatron Core etc)- Will work with other team members to investigate design approaches, prototype new technology and evaluate technical feasibility.- Will work in an Agile/Scrum environment to deliver high quality software against aggressive schedules.About the teamAGI Foundations team is responsible for building industry leading generative AI models.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team- 2+ years of expertise in Machine Learning and model training ...

Amazon Freight is seeking a dynamic and detail-oriented individual to join our Revenue and Demand Planning team. As a pioneering venture within Amazon, Amazon Freight is dedicated to extending Amazon's logistical prowess to enterprise clients as a premier B2B service. As our enterprise rapidly expands, we are eager to welcome a new analyst to our team.In this role, you will play a pivotal part in shaping our business trajectory by concentrating on developing sales and operational goals, crafting revenue forecasts, owning the forecasting model development, establishing KPI benchmarks, creating sales goals, and building out reporting processes. Through these efforts, you will drive sales strategies, enhance contribution margins, and elevate business efficiency through the lens of analytics and data-driven insights. Your responsibilities will encompass identifying growth opportunities, streamlining operations, and instituting benchmarks to propel our business into its next phase of expansion.Collaboration will be key, as you work closely with leaders and cross-functional teams spanning sales, operations, sales operations, finance, pricing, BI and product. While proficiency in data systems is essential, we are seeking an individual who can transcend mere data access and instead leverage analytics to devise innovative strategies and actionable recommendations, overseeing their implementation from inception to fruition.This role presents a unique opportunity to influence senior leadership and shape overarching business strategy, making it an ideal fit for individuals passionate about driving impactful change within a rapidly evolving enterprise environment.Key job responsibilities• Generate insights through advanced analytics and data mining• Lead strategic projects to formalize and scale organizational processes• Develop quantified views of financial inputs and outputs then implement and scale ideas• Contribute to, develop, and construct models to drive annual and quarterly financial plans and goals• Partner with stakeholders and leadership in building the business strategy, goals and mechanisms• Develop a deep understanding of business metrics and reporting tools to provide actionable intelligence with existing metrics or identify and propose new metrics, dashboards, scorecards.• Create program goals and related metrics, track progress, and manage through obstacles to help team achieve objectives• Growth and Optimization: Identify opportunities for improvement or automation in existing business strategies or processes and lead the changes using your business acumen and data. Your strategic vision will drive impactful enhancements to our P&L lines.• Build data reports and dashboards: Leverage your data skills and technical means (SQL, Excel, etc.) to enable achievement of business efficiency and tangible outcome across critical processes.• Generate ad hoc and monthly recurring analyses for goal tracking and operational performance, driving the rhythm of business• Tracking and Explaining progress to goalsKey job responsibilities• Proactively identify process gaps by analyzing data and anecdotes, propose viable solutions, craft concise and compelling strategies, and assist in the launch of new transportation modes.• Develop go-to-market plans for launching new business lines.• Collaborate with Sales, Operations, Product, Marketing, and Learning and Development teams to raise the bar on our diverse portfolio of initiatives.• Manage multiple projects simultaneously and work through ambiguities to achieve objectives while communicating progress to stakeholders and leadership teams.• Assist with ad-hoc requests and escalations as needed.• Proven track record in program management and launching new startups or business lines from the ground up.• Strong familiarity with Amazon Freight and the transportation industry.• Experience in developing and executing go-to-market strategies.• Strategic, creative, and organized, with the ability to balance qualitative and quantitative considerations in decision-making.• Comfortable working in fast-paced environments and handling a diverse set of stakeholders to solve significant problems and build scalable programs.BASIC QUALIFICATIONS- 5+ years of sales operations or equivalent experience- Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.- Bachelor's degree or equivalent- Intermediate SQL experience, including: compile queries, subqueries, aggregation/grouping, data modification, creating stored processes, creating ETL jobs etc. ...

Amazon is seeking a Risk Manager for Amazon Shipping, US. This is an exciting opportunity to join a new emerging business in transportation. As a risk manager, you will be responsible for identifying, analysing, and mitigating financial risks for our US shipping network. This role combines analytical expertise with strategic thinking to protect Amazon's shipping finances and ensure business continuity.Key job responsibilities* Create detailed analytical frameworks, standards and programs to enable risk identification and assessment for Amazon Shipping* Create mechanisms, standards and processes by translating Amazon Security Policies into real world applications to identify, classify and assess impact of negative events and bad actors.* Support teams across the globe to coordinate risk assessments to analyze current risks and identifying potential security risks that are affecting operations across the businesses, improve global risk management processes, and implement global standards.* Train, advise, and partner with other functions in identifying, analyzing and reporting on risks through robust standards and processes.* Work with stakeholders and internal customers to establish, provide, and agree on clear goals, objectives, and performance delivery outcomes as well as timelines.* Support planning and response with internal teams and manage relationships with business units and functions to deliver high quality results.BASIC QUALIFICATIONS- 6+ years of compliance, audit or risk management experience- Knowledge of Microsoft Office products and applications at an advanced level- Bachelor's degree or equivalent- Strong experience writing complex Risk Assessments, Business Reviews, and project charters ...

The Program, Project, Product, and Vendor Management Team within Amazon’s Logistics Claims Management and Operations group is seeking a motivated and experienced Senior Risk Manager. The ideal candidate will be familiar with insurance and claims programs, and insurance policies, have a history of success in process improvement, have experience in vendor lifecycle management, and understand institutional program design and implementation. They will support a growing and evolving insurance program, partnering with key stakeholders to identify business challenges and develop creative, often novel, solutions. They will use data and metrics to propose program enhancements and modify standards as needed to improve our ability to scale. They will be comfortable presenting issues and proposed solutions to all levels of leadership through superior written and verbal communication skills.In this role, the Senior Risk Manager will use their expertise in liability and insurance, excellent analytical skills, and outstanding business acumen to deliver results. They will obsess over our customers (internal and external) and will work backward from the customer’s needs to create best-in-class processes. They are a trusted partner to our external partners and internal business operations and will leverage those trusting relationships to create excellent outcomes.Key job responsibilities• Manage all aspects of vendor relationships, from process implementation to performance evaluation and improvement.• Support document management and compliance.• Clearly define and uphold performance standards based on organizational and team goals.• Identify opportunities for improvements across the entire auto claims program and all lines of business.• Effectively communicate recommended risk mitigation strategies and program/process improvements to cross-functional and internal leadership teams.• Support finance forecasting, reporting, and accounting processes.• Available for travel up to 25% of the time.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 6+ years of compliance, audit or risk management experience- Knowledge of Microsoft Office products and applications at an advanced level ...

At Amazon, we strive to be the global benchmark for safety excellence. To support this vision, Workplace Health and Safety (WHS) is looking for a Content and Brand Manager. This role will sit within the Safety Engagement team and lead the development and implementation of safety content and marketing strategies that drive a cohesive safety narrative and experience for our safety professionals, operations employees, and partners. This role will sit within the WHS Field Content and Campaigns team and lead the development and implementation of safety content and campaign strategies that effectively engage and drive a cohesive safety experience for our safety professionals, operations employees, and partners. This role will define campaign objectives that support the overall business strategy and engage core audiences, and then lead the development and implementation of experiences and materials to meet those objectives. This role can be based in Bellevue, WA., or Nashville, TN.The ideal candidate must be a skilled marketing or communications strategist and writer with exceptional judgement and interpersonal skills. They have the ability to take ownership while earning trust as they consult closely with business and partner teams to develop and execute creative internal marketing strategies that advance a cohesive safety experience. They are known for being organized and process-driven, and can juggle competing priorities. They must enjoy a fast-paced, deadline-oriented environment that encourages creative thinking, building of efficiencies, diving deep, and experimentation. Ultimately, they are a relentless advocate for employees and partners and insist on the highest standards. They should have a background building and executing strategies, project management, and content creation. They are a curious lifelong learner who leans into disrupting the status quo to create memorable content that drives positive behaviors.Key job responsibilities• Develop and execute safety focused internal marketing strategies and promotional materials for key WHS programs • Lead WHS content creation, developing and implementing materials aligned with broader strategies and plans • Publish recurring content to operations through partnerships with other internal teams • Serve as a trusted advisor for the WHS leadership team • Establish a regular cadence of relevant, easily accessible content through various channels• Create and establish goal frameworks, invent and simplify processes through tools, and drive continuous improvement through automation • Measure, report, and adjust activities based on outcomes based on internal and external measures• Bring big ideas to the table, obtain buy-in, and implement ideas at scale • Work across a wide range of senior leaders, internal stakeholders, and legal, HR, and PR partners to gain alignment on implementation and tactical execution A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! BASIC QUALIFICATIONS- 6+ years of professional non-internship marketing experience- 7+ years of developing and managing acquisition marketing or channel programs experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional marketing programs- Experience developing and executing campaigns across a multitude of timezones and languages- Bachelor's degree or Masters degree in related field such as journalism, marketing, or communications ...

Are you looking to build and scale a new and growing business with Amazon? If so, you might be interested in this role with Amazon Freight (AF). Amazon Freight is a startup business within Amazon focused on developing an industry-leading transportation offering to provide external freight customers access to the world-class network and freight services currently used to facilitate Amazon’s own freight movements. Our freight offerings ensure that our customers' freight is moved with the highest level of service and quality at a competitive price across multiple modes of transportation, including truckload, less-than-truckload, and intermodal.The Revenue Planning and Go to Market (GTM) team primary supports of our sales organization. We set annual revenue plans, help introduce new products and modes (such as Box-Truck, Intermodal, and LTL), develop scalable solutions to address foundational gaps, create go-to-market plans, streamline shipper onboarding, and enhance sales efficiency.We're seeking an experienced professional to join our go-to-market team, reporting directly to the Revenue Planning and GTM leader. You'll play a crucial role in developing and executing the unified go-to-market strategy for Amazon Freight across several modes, collaborating with product, sales, legal, operations, and other teams.Key job responsibilities• Develop and execute comprehensive go-to-market and communication strategies for new products.• Collaborate cross-functionally to build product-specific GTM strategies.• Establish metrics to track new product pilot/launch performance and create a feedback loop for customer insights • Provide strategic communications leadership to senior stakeholders through flashes and docs• Analyze market trends and competitive landscapes and lead quantitative analysis of demand, including opportunity sizing• Recommend trade-offs between price, volume, and yield-generating strategies.• Work with sales teams on enablement and demand generation strategies.• Aggregate Voice of Customer (VOC) insights to drive solutions and revenue growth.• Monitor sales pacing and adjust GTM strategies as needed.• Influence product requirements and roadmap decisions through prioritized sales initiatives.• Partner with Marketing on customer-facing GTM materials.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.- 7+ years of Microsoft Excel experience- Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.- Experience defining, refining and implementing sales processes, procedures and policies or equivalent- 3+ years of Go To Market experience and/or 5+ years of product or program management experience- Strong analytical skills and a data-driven mindset, with the ability to translate complex business requirements into actionable plan- Exceptional communication and stakeholder management skills, with the ability to influence and align cross-functional teams ...

In Amazon Air, process driven techniques help us deliver smiles to both our internal and external customer daily. There are multiple ways to problem solve here, and we do it with consideration and respect for each other. We are diverse and united. Your thoughts, ideas, and contributions are highly valued here to solve any problem that we may encounter. There is no limit to how high you can “soar” here at Amazon Air (AIR)!Amazon Air Cargo is looking for a Sr. Salesforce Developer interested in revolutionizing customer relationship management (CRM) for the air freight industry. This role will think big about how emerging technology can streamline the customer experience and then build those technologies into Amazon Air Cargo's Salesforce instance and other tools. This role requires ownership of the end-to-end product/feature development, including customer/stakeholder engagement, requirements definition, project management/communication, and development to operate at scale. The ideal candidate has experience building CRM products and Application Programming Interfaces (API) from scratch with minimal guidance.Key job responsibilities• Build solutions in Salesforce.com leveraging Force.com, VisualForce, APEX, Lightning Web Components, Web Services, and APIs• Own all aspects of architecture, end-to-end design, development, security, design/development best practices, integration and deployment (CI/CD), release architecture, and automation regression testing• Experience with integrations and knowledge of integration patterns• Support cross-systems integrations across native Salesforce ecosystem, as well as other cloud technologies including AWS• Partner with Sales, Operations, Product, and external customers to deliver tailored solutions that support business requirements, create a superlative user experience, and drive tangible business value• Participate in the planning and analysis of requirements for system enhancements, translating requirements into well-architecture solutions that best use the Salesforce platform and products• Proactively identify opportunities to leverage Salesforce.com in innovative ways to improve existing business processes and support rapid scalingAbout the teamMeet Amazon Air, yes Amazon has its own airplanes! We delight our customers by providing super fast delivery across the widest variety of selection and customers.BASIC QUALIFICATIONS- Bachelor's degree in computer science or equivalent- Experience in communicating with executives to describe software product features, technical designs, and product strategy- Experience leading the design, build and deployment of complex and performant (reliable and scalable) software solutions in production- 5+ years of Salesforce Development experience, utilizing Apex, Visualforce, Lightning component frameworks, triggers, batch Apex, and Salesforce APIs- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems ...

Amazon’s Devices & Services Trust CX Innovations are at the forefront of this latest technology wave of Generative AI experiences. We deliver responsible AI and world-class products that are used every day, by people you know, in and about their homes. At the same time, we obsess about customer trust and ensure that we build products in a manner that maintains our high bar for privacy, inclusion and accessibility. We are looking for a passionate and talented Software Development Engineer with experience building innovative and highly scalable applications that customers love. As a member of the team you will be responsible for leading the design, implementation and launch of many key features and fundamental infrastructure for Trust experiences. You will have significant influence on our overall strategy by helping define these product features, drive the system architecture, and spearhead the best practices that enable a quality product.The ideal candidate feels strongly about customer obsession. This person is clearly passionate about delivering experiences that delight customers and creating solutions that are robust. A commitment to team work and strong communication skills (to both business and technical partners) are absolute requirements. Creating reliable, scalable, and high-performance products requires exceptional technical expertise, a sound understanding of the fundamentals of Computer Science, and practical experience building distributed systems. This person has thrived and succeeded in delivering high quality technology products/services in a growth environment where priorities shift fast. If you have an entrepreneurial spirit, know how to deliver, are deeply technical, highly innovative and long for the opportunity to build pioneering solutions to challenging problems, we want to talk to you.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalent- 5+ year AWS experience (or equivalent public cloud) to design, implement, launch, test and maintain large scale cloud based distributed data handling and management system from end to end.- This is a full time employee role. A typical week requires the role to join daily standup, sprint planning meetings, sprint retros, demo meetings, OE meetings, design reviews, code reviews discussing and other software development activities to collaborate with team members across our org and partner teams.- The role requires availability to be able on pager duty for 24x7 oncall work (one oncall duty in a 1-2 months period). ...

How often have you had the opportunity to be a member of a team that is tasked with solving a huge everyday problem through innovative technology? Would you like to know more about how we are using the internet of things (IoT) to transform and disrupt an entire industry? If this sounds intriguing, then we’d like to talk to you about a role on the Key for Business team tackling a set of problems requiring significant innovation.Key job responsibilitiesYou will work in a highly collaborative environment that feels like a startup inside a big company. You should be comfortable with a degree of ambiguity that’s higher than most projects and relish the idea of solving complex problems at scale. Along the way, we guarantee that you’ll learn a ton, have fun and make a positive impact on millions of people.In this role you will: - Design and create world class firmware and software- Dive into and take ownership of critical design issues and code - Interact with cross-functional teams across the company, including hardware team - Participate in design and code reviews - Address all aspects of technology readiness, including manufacturability - Help build robust methodology and processes to deliver technology to productsAbout the teamKey for Business (KfB) team’s mission is to provide Amazon with 1-click access to every customer's doorstep. Key for Business, our patented building access technology, supports Amazon Last Mile in the US.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband network connectivity to unserved and underserved communities around the world.Have you wanted an opportunity to secure an advanced satellite broadband telecom service? The Kuiper Security team owns the security of product and operations of Project Kuiper end-to-end. We provide the necessary infrastructure and mechanisms to ensure the security of our satellite constellation and to protect the integrity and confidentiality of our customer data. Our team drives the research & development, deployment and operation of several mission-critical security systems and mechanisms. You will work in a start-up like environment, backed by Amazon’s infrastructure to bootstrap security mechanisms, and help instill the security culture in the organization.Export Control RequirementDue to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.Key job responsibilitiesYou will be responsible for establishing product-specific security bar, threat models & defense priorities. These will aide builders in ensuring consistent security execution across the business. You’ll identify design & implementation defects. You'll support product development processes by providing consultation services on difficult security decisions. You will collaborate with business leaders to define security priorities. You will support product leaders by acting as a trusted advisor. You will support leaders by providing them with direction that makes security easy. You will help leaders measure their org's security execution. You'll guide teams towards outcomes that produce products that safely handle customer data.You will collaborate with builder teams to assess technical debt and risk. You will provide strategic direction that addresses vulnerabilities and fortifies our products. You will be a resource that leads the burn down of long-term risk.You will guide teams towards solutions that are secure by default. If secure-by-default solutions don’t exist, you will invent & propose them. You will leverage support from automation teams that find discoverable vulnerabilities. You will advocate for the creation & deployment of new testing tools, and detection mechanisms.You will enable builder teams to become proactive & self-sufficient on security. You will work with builder teams to understand their build processes. You'll ensure that they use appropriate security linting & static analysis tools. You'll help our builders find security solutions that reduce security operations costs over time. You will instill a security culture in builder teams. You will mentor builders who aspire to become security advocates & security engineers via 1-1 sessions & office hours.You will assist Red Teams in identifying security testing priorities. You will assist in scoping penetration tests and help deep-dive on these engagements. You will investigate emerging security issue, root cause them, and devise mechanisms to prevent them.You will propose a security vision for the business that delivers security that protects our customers. And last of all, you will hack some really cool bleeding edge tech!A day in the lifeIn this highly dynamic role, you'll be accountable for deciding where your time investments provide the most value. You will have a blend of proactive and reactive work. Teams will reach out for ideas on how to handle a wide variety of security problems. You can anticipate implementation questions like "What's the right way to handle authentication tokens in service to service communications?""We need to define security requirements for a confidential new product launch.""We've experienced an incident and need to perform 5 why's analysis to identify and correct the problem that produced the incident." When you're not working on responding to the questions of your builder teams, you will be evaluating overall org performance to identify architectural defects and proposing new security initiatives to correct problems in the org. You will help Amazon maintain a high bar for customer security.About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to buildexperience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- Bachelor’s degree in CS, CE, or related field, or equivalent work experience- 5+ years delivering security software in a production environment- 3+ years experience delivering distributed software systems in Java, Rust, GoLang or C/C++- 3+ years experience in delivering for cloud-native environments- 3+ years experience in delivering software for Linux ...

READY TO DO SOMETHING BIG?How would you build the next generation of mission critical systems and services that power the ability to send, store and manage billions of products across the globe on behalf of our selling partners?Fulfillment by Amazon (FBA) is the Amazon service for world-wide sellers that offers access to Amazon’s vast distribution network as a service. Similar to how AWS provides infrastructure as a service, FBA allows sellers to only pay for what they use, creating a seamless experience to leverage our world-class infrastructure. Sellers in 135 countries worldwide, from Fortune 50 companies to hundreds of thousands of small businesses and entrepreneurs, rely upon our world-leading technology to grow and thrive on Amazon’s Marketplaces.In a very real way, we are changing lives with the work we do. FBA team members wake up every day thinking about how to enable our sellers to be successful by building highly scalable and highly reliable platforms. Enabling seller success allows us to provide Amazon customers with unparalleled selection and pricing. FBA is a win for sellers and a win for customers.What is Fulfillment by Amazon (FBA)?_https://www.youtube.com/watch?v=IAi4fPb_kp4&t=2s_ (https://www.youtube.com/watch?v=IAi4fPb_kp4&t=2s)The Fulfillment by Amazon (FBA) team_https://vimeo.com/80948105_ (https://vimeo.com/80948105)As a technical leader within FBA, you will be able to show your passion for customers and disrupt the world of e-commerce by building and delivering systems at Amazon scale. You will lead projects that require creative thinking and deep understanding of the problem space while collaborating on product decisions with the product teams. You challenge yourself and others to come up with best-in-class solutions to the most difficult problems. You are a thought leader, but you don't just know how to solve the problem, you prove it by building the solution. Last but not the least; you have a high bar for code quality and passion for design and architecture.We operate as a startup within Amazon, providing our team great flexibility in product and technology direction. We face challenging and interesting problems and at times do not know the best path forward. Backed by passionate leaders and a strong team culture, we’ll make tough decisions, understand why and change the world together. Come, join us and build the future!Key job responsibilitiesKey job responsibilities* You will provide technical leadership to our engineering team and work closely with engineering and product leaders to deliver the best-in-class solutions to our customers* You will solve ambiguous business problems and map them to elegant technical solutions* You will use object-oriented concepts, algorithms and data structures to build systems at Amazon scale* You will architect, design and launch multi-tier distributed systems with large amounts of data* You will quickly adapt to a fast-paced development environment with bias towards simple and extensible codeBASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Are you interested in building high-performance, globally scalable Financial systems that support Amazon's current and future growth? Are you seeking an environment where you can drive innovation? Does the prospect of working with top engineering talent get you charged up? If so, Amazon Finance Technology (FinTech) is for you!FinTech at Amazon is an organization where people, technology and innovation come together to build products and solve problems for the broader finance organization. The FinTech Tax Data Products org is building the NetGen real-time tax data products from grounds up to support the Amazon global tax filing with hundreds of billions records in Petabyte-Sacle data store, and provide intuitive user experience by building Micro-Front ends web applications. If you are passionate about building petabytes scale data solution on AWS using modern techniques in the big data space for the large scale event and the data processing and automation at scale to drive innovation in the finance space, this is the team for you.Key job responsibilities* In this position, you will play a major role in the architecture, design, implementation and deployment of large-scale and complex services.* You will push your design and architecture limits by inventing and simplifying complex problems.* You have strong verbal and written communication skills, are self-driven, and can deliver high quality results in a fast-paced environment.* You will work with Amazon engineering and business teams across the globe in planning, designing, executing and implementing new services.* Partner directly with other Sr. Software Development Engineers (SDEs), Principal Engineers, Technical Program Managers, Product Managers and Customers to understand features and continuously identify opportunities to build and deploy software solutionsA day in the life* Strong sense of ownership, Excellent written and verbal communication* Ability to take a project from scoping through actual launch of the project* Strong communication to describe product features and technical designs* Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations* Experience influencing software engineering best practices within your team* Experience mentoring junior software engineers to improve their skills* Able to work in a diverse teamAbout the teamThe Amazon Tax Data Products team plays a crucial role within Amazon’s FinTech organization, overseeing a highly strategic area essential for global tax compliance. The team is responsible for delivering scalable, reliable tax data solutions that support the complex filing needs of Amazon’s tax compliance, spanning over hundreds of thousand filings annually. In addition to the core tax data responsibilities, the team also delivers of essential tools and services that empower other FinTech teams and business users. These tools enable efficient big data processing, provide self-service capabilities for business users, and enhance the overall effectiveness of Amazon’s global FinTech operations.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Amazon Digital Acceleration (DA) is looking for a Senior Software Development Engineer in Test (SDET) to join our team of Senior SDET’s and Principle Engineers in building highly visible, robust automation tools and framework to tackle hard to solve problems. DA enables Amazon device and subscription businesses to innovate faster and deliver more for customers while ensuring reliability, scale, security and cost efficiency by building services and tools that are self-serviceable and configurable. We are looking for a Sr. SDET (Sr. Software Development Engineer in Test) to help architect, design, build, and test improvements to mission critical systems that power customer subscriptions at Amazon. The Digital commerce team handles complexities of managing all digital subscriptions across Amazon, including Amazon Prime, Kindle Unlimited, Audible, Music, and Video, using the latest in high-availability services and distributed systems. Key job responsibilitiesTo be successful in this position you will have:- A strong background in algorithms, data structures, Java, and databases both SQL and NoSQL. - The ability to communicate clearly and concisely (both written and orally) and work well in a team are key competencies. - You should be able to quickly adapt to new development environments, learn new systems, create reliable and maintainable code, and find creative and scalable solutions to difficult problems. - Experience working with high-traffic, scalable services is a plus.A day in the lifeAs a QA champion on the engineering team, you will get the opportunity to own major deliverable at all phases of the development cycle: scoping, design, coding and testing using an agile process. You'll write and implement test plans that root out bugs and design flaws in our systems so that we can resolve them before they make it to production. You’ll build frameworks that allow the team to write reliable, targeted, and extensible tests to support a fast-growing feature set in our Service Oriented Architecture (SOA). You'll have an opportunity to work with other teams throughout Amazon to flesh out cross-team requirements and designs. You'll also put your experience, expertise, and creativity to work in determining/recommending the best designs based on business objective, timeline, and resource constraints. About the teamAmazon Digital Acceleration powers ordering, subscriptions, and device management for Prime, Amazon Video, Music, Audible, Alexa, and Kindle, amongst other digital businesses. We process billions of digital purchases every year and enable our digital businesses to grow their businesses worldwide. We are on a mission to be earth's best provider of one-time and recurring digital commerce, delivering a seamless and enjoyable post-purchase customer experience.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development testing experience- 3+ years of test automation frameworks and tools building experience- Experience programming with at least one modern language such as Java, C++, or C# including object-oriented design- Experience in penetration testing and exploitability-focused vulnerability assessment- Experience in platform-level security mitigations and hardening for Linux and Windows ...