Business Intelligence Engineer

For millions of customers worldwide, the Amazon name is synonymous with delivery – and the Delivery Experience (DEX) team provides innovative ways for customers to get what they want and need, enabling the choices they make on every order, every day. We combine customer impact with retail invention, solving huge technical challenges along the way.DEX's Convenience programs give customers control over their delivery day and time. Existing programs include Amazon Day (AD) and Scheduled Delivery (SD). AD lets Prime customers receive all of their orders on their preferred day of the week in as few boxes as possible. Customers can keep adding orders throughout the week to be delivered on their Amazon Day, giving customers the predictability they love. Scheduled Delivery lets customers choose the precise date and time window in which their orders should arrive. This Business Intelligence Engineer (BIE) role will chart the future of DEX's Convenience programs by developing tools and mechanisms to power insights about our customers and our program. In this role, you will be responsible for delivery performance and precision delivery metrics, deep-dives and custom analyses. You’ll set the bar for analytics, insights, experiment design and readouts and ensure that the product and technical teams are making the right decisions for our customers and long-term program success. You’ll make sure that feature launches are backed by fresh, accurate data and help product managers and engineers grow their analytic capabilities. You’ll tackle complex questions requiring longitudinal or econometric analysis. To be successful in this BIE role you must possess ruthlessly high standards for the quality of data and insights, and a natural ability and penchant to prioritize and dive deep as many layers as necessary to get to the answers you seek.Key job responsibilities - Recognize and adopt best practices for building a scalable business intelligence platform - Understand the product and technical context in order to grasp and anticipate requirements and effectively communicate findings - Own the design, development, and maintenance of ongoing performance metrics, reports, analyses, dashboards, etc. to drive key business decisions - Apply analytics and data mining techniques to solve complex problems and drive business decisions - Design and architect data pipelines and data models that integrate disparate data sources and enable scalable and efficient data processing and storage for timely and accurate downstream business reporting and analyses - Build scalable solutions / self-serve platforms that will provide data / KPIs to inform business decision making - Build various data visualizations to tell the story and let the data speak for itself - Recognize and adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation - Proactively developing new metrics and studies to quantify customer behavior - Partner with stakeholders to gather requirements and integrate necessary data sources to support business analysis and reporting - Continually improve recurring reporting and analysis processes via re-architecture or automated solutionsBASIC QUALIFICATIONS- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience in Statistical Analysis packages such as R, SAS and Matlab- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling ...

Principal TPM, Delivery Choices

Are you interested in joining an innovative team that is at the forefront of solving complex business problems? For millions of customers worldwide, the Amazon name is synonymous with delivery – and the Delivery Experience (DEX) team provides those customers with innovative ways to get what they want and need, enabling the choices they make on every order, every day. We combine massive customer impact with retail invention, solving huge business and technical challenges along the way.Delivery Choices team provides customers with delivery products to meet their needs of consolidation, convenience, precision and sustainability.Key job responsibilities- You will be responsible for diving deep into technical systems, understanding them well and staying connected to the details- You will be responsible for delivering results despite working in an ambiguous environment- You will need a strong bias for action and be able to handle multiple priorities simultaneously- You will define strategy and build and execute road maps for the programs you own.- You will be responsible for overall coordination, quality and productivity and will be the primary point of contact for world-wide stakeholders of programs that you run.- Throughout, you will internalize Amazon’s Leadership Principles, and live those into everyday practices to guide your programs to success.BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Senior Electrical Safety Engineer

The Workplace Health and Safety (WHS) organization is seeking a Senior Electrical Safety Engineer. In this role, you will be responsible for partnering with Amazon Worldwide Design Engineering teams to ensure new equipment and modifications to existing equipment installed in operational Amazon buildings comply with all applicable codes, regulations and harmonized standards. You will also partner with various engineering, design and operations teams including, Operations Engineering, Reliability and Maintenance Engineering, Business Operations Leaders, Field WHS teams, and other key stakeholders. In addition, you will be required to lead risk assessments, assist in the development and review of equipment designs and provide guidance on requirements on controls and devices. This role will functionally partner with all engineering teams to drive a systematic approach to address risk identification, mitigation, and management of safety solutions.This position requires travel 25-50% of the time.Key job responsibilities- Complete risk evaluations in accordance with ISO 12100 and ANSI B11 practices- Support the development of policies, standards, training, and safe operating procedures- Interpret and apply regulations, codes, bylaws, and all relevant standards- Advise partner engineering organizations and operations teams on regulations, regulatory compliance concerns, and good engineering practices relating to equipment design- Participate in new standard developments with Engineering, Amazon Robotics, Injury Prevention Specialists, RME, Operations, and other key stakeholders- Work with various teams to review and approve designs of new equipment and modifications to existing equipment- Must display improvement projects - Maintain all regulatory compliance documentation to ensure accurate and up to date adherence to standards- Participate in the development of new organizational standards- Managing projects that require certifications that comply with local, national and international regulations- Knowledge and understanding of equipment certification requirements (CE, UL, etc.) and experience working with NRTLs- Integration of control systems into the design of new and existing equipment- Work with WHS safety teams, technical engineering teams and suppliers to specify safety or other risk-related requirements for projects across multiple regions- Contribute to building a safety culture that enables our technical engineering teams develop safe and compliant products, systems and solutions.- Comprehensive understanding and practical application of key electrical and safety standards including NFPA 70, NFPA 70E, UL 891, UL 2703, UL 790, UL 1741, UL 1449, UL 467 and equivalent codes & standards.A day in the lifeThis role requires an effective communicator and someone to send clear, concise and consistent messages, both verbally and in writing and possess excellent program management skills. You need to be knowledgeable in control systems, environmental and ergonomic design principles. You must also have applied understanding of regional and international regulations, codes and standards. BASIC QUALIFICATIONS- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor's degree in Engineering (Electrical, Mechanical, Industrial, Chemical, Instrumentation, Production, Manufacturing, Safety Engineering) through accredited schools- 6+ years of experience in safety engineering programs in manufacturing or production environment- Experience working within a global company, with global or multi-country responsibilities- Knowledge and understanding of certification bodies for approvals that comply with local, national and international regulations- Knowledge of the core business systems and/or broad understanding of company systems/ technologies (relevant to safety engineering)- Working knowledge and experience with National Recognized Test Laboratory (NRTL) and Notified Bodies.- Knowledge of international and EU/NA Standards such as EU Machinery Directive, ISO, ANSI, OSHA, NFPA, IEEE. ...

Sr Product Manager - Tech, SCOT - AIM - NA, SCOT - AIM - NA

At Amazon, we are the most customer-centric company on Earth. To continue to raise the bar on the customer experience, we need exceptionally talented, bright, and driven people.If you'd like to help us build the experience where you can find and buy anything online and have it delivered fast, this is your chance to make history. We continue to innovate with delivery speed initiatives so that Amazon continues to own ‘fast’ in the minds of our customers. We are looking for an experienced, results-oriented driver and collaborator to join as a Senior Product Manager - Tech, focused on driving inventory availability measurement and management within the North America business. This is a highly visible role that requires partnering with Category, Finance, and Operations leaders to develop deep knowledge and insights to detect, drive actions and proactively steer to the right business outcomes. In this role, you will own strategic roadmap to improve customer experience and supply chain scale, as well as day to day business insights, to systemically improve Supply Chain defects. You are also expected to steer and equip the business through the development of metrics and reporting solutions, ideation of new products and features, data review and in-depth analysis. You will also collaborate with fellow Principal/Senior PMs, similarly focused on driving business outcomes on specific segments. In addition, you will provide guidance and mentoring to BIEs and PMs, and play a leadership role for your business segment across the broader SCOT organization. The successful candidate will have deep supply chain expertise and strong problem-solving skills and can prioritize well, work through ambiguity, communicate clearly, and have a consistent track record of exploring uncharted business terrain, collaborating with a diverse set of stakeholders to agree on the path forward, and delivering results by utilizing business insights and analytics. This role offers an opportunity to oversee and own your segment's business success, that will minimize costs while continuing to increase the quality and speed at which we deliver our customers’ orders. Done correctly, this role will improve our customer experience by increasing the confidence and trust our customers have that Amazon is the one, best option for ‘want it, click it, have it.’ This role will be the global hub for strategic Supply Chain improvement for a given segment, and is a highly visible and critical position within Amazon.Key job responsibilities- Creating a vision on what means and how to measure it in the context of Amazon Supply Chain Operations- Developing new tools to identify how our system generated outcomes are being manipulated so that we can understand the intent of the intervention and measure those outcomes- Identifying the best opportunities to remove human intervention while improving outcomes in our planning and execution processes- Working with WW Operations, Supply Chain, Category and Finance partners to define and design solutions and develop a roadmap to improve business outcomes- Mining and analyzing data for metrics, decision support- Collaborating with, and holding various stakeholders accountable to drive actions to results- Developing new insights and tools to understand customer intent and create 3-5 year roadmaps.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

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