Sr. Data Scientist, Fleet Planning , Global Fleet Products

AMZL Global Fleet and Products (GFP) organization is responsible for fleet programs and capacity for Last Mile deliveries. The Fleet Planning team is looking for a Data Scientist to drive the most efficient use of fleet.Last Mile fleet planning is a complex resource allocation problem. The goal of fleet allocation planning is to optimize the size and mix of fleet allocated to DSPs through various programs to improve branded fleet utilization. Changes in routes, last mile network, exiting DSPs and new DSP onboarding create continuous need for re-allocation of fleet to maintain an efficient network capacity. This requires allocation to adhere to various operational limits (repair network, EV range, Station Charging capability) and also match route’s cube need to vehicles capacity. As a Data Scientist on the Fleet Planning team (GFP), you will be responsible for building new science models (linear programs, statistical and ML models) and enhancing existing models for changing business needs. You would work with program managers in planning, procurement, redeployment, deployment, remarketing, variable fleet and infrastructure programs to build models that would support the requirements of all programs in a coherent plan. Key job responsibilities• Build models and automation for planners for generating vehicle allocation plans• Partner with program teams to test and measure success of implemented model• Lead reviews with senior leadership, deep dive model outputs and explain implications of model recommendations. BASIC QUALIFICATIONS- 5+ years of data querying languages (e.g. SQL), scripting languages (e.g. Python) or statistical/mathematical software (e.g. R, SAS, Matlab, etc.) experience- 4+ years of data scientist experience- Experience implementing mathematical optimization models using tools like XPRESS. ...

Sr. Data Scientist, Optimal Inventory Health (OIH)

Amazon's Optimal Inventory Health (OIH) org in Supply Chain Optimization (SCOT) group is looking for a Senior Data Scientist to build one of the most complex eCommerce systems in the world. The OIH drives long-term cash flow (LTFCF) growth by determining optimal inventory dispositions under uncertainties in demand, pricing, and supply across Amazon’s 21 marketplaces global network. OIH is in the unique position to drive the joint optimization across supply chain and marketing across the levers of Markdowns, Removals, Outlet, Deals, and Ads, etc. Our systems delivers hundreds of million dollar saving to Amazon each year. We are investing and building the next generation inventory disposition decision models based on large volume, high quality historical data using latest technologies like Reinforcement learning, Causal inference, Deep Learning Prediction, etc. As a part of our team, you will define the data science long-term vision and implementation to optimize across inventory disposition channels and deliver the best experience to Amazon customers through those levers across the whole product life cycle. You will have the opportunities to see your data insights directly impact million customers and generate large saving for Amazon.Key job responsibilitiesAs a Sr. Data Scientist at Amazon, you will connect with world leaders in your field working on similar problems. You will be working with massive-scale data and providing analytic leadership to scientists, product managers, engineers using these data. You will leverage your knowledge in machine learning, advanced analytics, metrics, reporting, and analytic tooling/languages to analyze and translate the data into meaningful insights. You will closely collaborate with business, scientists, and engineers. You will have end-to-end ownership of operational and technical aspects of the insights you are building for the business, and will play an integral role in strategic decision-making. Further, you will build solutions leveraging advanced analytics that enable stakeholders to manage the business and make effective decisions, partner with internal teams to identify process and system improvement opportunities.A day in the life- You will engage with Principal scientists and Senior scientists across organizations to shape the vision of the eCommerce decision systems across supply chain and marketing.- You will collaborate with talented product managers and software engineers to build the end to end systems.- You will work with stakeholders across retail, supply chain, finance etc. to understand the business operation process and bottlenecks and build solution to provide the best experience to Amazon customers through automated OIH actions.- You have the access to the richest eCommerce data and will be able to see the actual significant business impact quickly with the models you build.About the teamSupply Chain Optimization Technology (SCOT) is the core of the Amazon eCommerce business, which leverage science models and systems to automate the decisions and operations of the most complex supply chain in the world. Optimal Inventory Health (OIH) maximize the inventory value in Amazon through all the levers across traffic, marketing, pricing and reverse logistics.BASIC QUALIFICATIONS- 4+ years of data scientist or similar role involving data extraction, analysis, statistical modeling and communication experience- 4+ years of data querying languages (e.g. SQL), scripting languages (e.g. Python) or statistical/mathematical software (e.g. R, SAS, Matlab, etc.) experience- Master's degree in a quantitative field such as statistics, mathematics, data science, business analytics, economics, finance, engineering, or computer science, or Bachelor's degree and 8+ years of professional or military experience- Experience in data applications using large scale distributed systems (e.g., EMR, Spark, Elasticsearch, Hadoop, Pig, and Hive) ...

Sr. Global Trade PM- Trade Systems, Project Kuiper

Project Kuiper is an initiative to increase global broadband access through a constellation of over 3,000 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Export Control Requirements: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.Key job responsibilitiesThis leader will be a team member with subject matter expertise responsible for executing a broad range of import and export compliance system integration, while building trust with key stakeholders. This role includes implementing strategic trade programs and integrate trade processes into operating systems in order to streamline the business process.This leader will need to effectively build executive and team relationships and work directly with Engineering, Operations, Supply Chain, Procurement, Logistics, Legal, Tax and a variety of other internal global teams and external stakeholders to drive compliance across Kuiper businesses.A day in the life- Work with Amazon’s internal technology teams to develop creative and best-in-class trade compliance systems that can scale with the business.- Work with Project Kuiper’s Trade compliance teams to execute strategy, to build global import and export technology, seek automation opportunities and build technologies- Develop and manage processes in support of rapidly growing global supply chains - Interface with cross functional groups to identify and rectify any information/process gaps during the export/import process and build systems to scale trade operations- Perform project management support tasks and enable delivery of team assignments and objectives.- Leverage data for continuous improvement of Trade Compliance program at Project Kuiper- Build import/export system controls and drive trade compliance solutions that maximize import/export efficiencyBASIC QUALIFICATIONS- 5+ years of experience leading software development initiatives- Experience planning and execution of large, technical projects, involving many business and technical teams- Proven track record of leading large cross-functional technology projects.- Ability to roll up sleeves and operate as an individual contributor to get the job done; at the same time, be able to guide a team toward an objective.- Strong judgment, especially relevant in balancing long term strategic investments with near term business goals.- Ability to communicate clearly and effectively with developers, business owners, and senior business leaders.- Ability to build strong relationships with stakeholders and key partners for the program- Experience designing and executing communications programs to effectively mobilize teams with different perspective to complete shared goals- Experience with Agile practices, including adjusting requirements for new information to keep a project on track ...

Sr. Hardware Engineer , Vehicle Engineering, Testing, Reliability

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking a Senior Hardware Engineer. This role will focus on development and integration of electrical and mechanical systems for our fleet of Vehicles. Key job responsibilitiesBuild, and improve electro-mechanical systems throughout the large-scale supply chain network.· Focus on critical systems that serve major parts of the business.· Serve as a technical lead for most medium to large scale - projects in the department or business.· Ensure broad, company-wide compatibility.· Recommend improvements to the way systems are built and deployed across the company.· Lead design reviews for other engineers, and offer feedback on architecture and design issues, as well as system integration, performance, and scalability issues.· Execute and drive results on large-scale projects or multiple smaller projects· Write business case and negotiate solution with software community (partnership towards solution).· Map physical and virtual worlds together.· Critique vendor input.· Apply advanced physical and virtual engineering theory and skills to architect, design and build complex systems.· Involved in scoping the physical (equipment and work method processes) requirements for a new project, and identifying the appropriate technology solutions for each project.· Work very closely with technical leads, systems engineers, and business teams to make sure that the pieces of the complex system work well with the other dependent systems.· Play a significant role with TPMs and engineering managers to determine potential risks to a schedule.· Lead engineer. Very independent work, with little review by more senior engineers.· Decisions will make a significant, measurable impact on the business goals for the department or business.· Help develop long-term department technology strategies and significantly influences the cross-company engineering processes and standards.· Influence engineering best practices.· Under limited to no supervision of Sr. Engineer· Operate with significant autonomy and discretion.· Work requires significant creativity and judgment· Provide technical leadership for large-scale industrial engineering projects using MS Excel, AutoCAD, SolidWorks and MS Projects.· Work with complex MHE and packaging lines and process design based on Lean Manufacturing.· Provide leadership and coordination between internal departments and vendors for multiple sites.· Develop and manage budget and contract documents including RFPs, change order controls, purchase orders, and invoicing.· Manage multiple projects and tasks simultaneously and effectively influence, negotiate, and communicate with internal and external business partners, contractors and vendors.Travel up to 20%.BASIC QUALIFICATIONS- Experience in developing functional specifications, design verification plans and functional test procedures ...

Sr. HRBP, Ring, Blink, Key, Sidewalk (RBKS)

Ring, Blink, Amazon Key and Amazon Sidewalk (RBKS) operate in an exciting space of providing customers with peace of mind, utility, convenience, and connection. Since launching the first video doorbell in 2012, Ring has become the global leader in residential security, and Blink leads through low-cost easy-to-use smart security devices, with an industry leading 2-year battery life. Amazon Key provides remote and secure access to residential and commercial space, and Amazon Sidewalk is working towards providing seamless connectivity to devices beyond customers’ homes. The RBKS PXT (aka HR) team is looking for a Senior HR Business Partner to join our PXT team. This person will support multiple tech and non-tech client groups and partner with senior leaders to create and drive people and business initiatives, and cultivate identity and culture within the organization. You'll use your stellar business acumen and influencing skills to imagine, drive, and execute on the full breadth of HR domain areas across our global business.Key job responsibilities• Partner with PXT team members and business leaders to create and execute people strategy, develop senior leaders, and mitigate risks across the organization• Engage with senior leaders and specialist subject matter experts - such as Talent Management, Compensation, Talent Acquisition, etc. - to define and tackle organizational challenges• Think big about how to implement longer-term strategic initiatives like workforce planning, HR/PXT effectiveness, and career development• Work with the business to define and drive organizational health metrics, lead talent reviews, and champion ID&E initiatives• Develop and execute a life-cycle approach to HR programs such as performance management, compensation cycles, and talent management by assessing organizational performance, defining talent gaps and proposing solutions in support of business objectives• Coach and consult on organizational design and management issues, as well as challenging and/or influencing decision-making processes• Streamline and implement new processes to create speed, efficiency and agility within the organization• Develop thoughtful, integrated approaches to promote diversity and inclusion in talent attraction, development and retention• Successful candidates will have demonstrated the ability to understand business goals as well as design and implement new approaches, policies and procedures to effect continual improvements in business objectives, productivity and development of HR within the company*Export Control Requirement:*Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About the teamIn this position, you will help your business leaders develop and execute HR priorities that enable business priorities and foster the employee experience. It requires strong leadership and team collaboration across global leadership teams, as well as Amazon wide projects and HR initiatives. We are looking for a seasoned professional who will partner with business leaders on strategic people initiatives, has the ability to implement and optimize HR programs and processes, as well as identify and drive appropriate solutions aligned with labor relations, HR policies, processes. We are looking for a Human Resources leader who has the ability to diagnose issues and influence long term solutions and outcomes. You must be able to collaborate across groups, influence all levels of the organization. You should be comfortable rolling up your sleeves and engaging on a hands-on basis with individuals and teams as well as operating strategically with leadership teams. You will need strong business acumen, executive coaching skills, excellent communications skills, strategic thinking, and planning/project management skills. You must be able to balance competing priorities and conflicting opinions, and facilitate the best decisions for employees and the business in an environment of ambiguity and rapid change.BASIC QUALIFICATIONS· Bachelor’s degree, or equivalent experience· 7+ years of experience in an HR generalist leadership role· Excellent written and verbal communication; high quality document preparation, data visualization, and facilitation skills· Strong judgment and experience coaching exec leadership and strong talent assessment skills ...

Sr. Industrial Designer, SSD Design Engineering

Job Description: Amazon is searching for an innovative and solutions-oriented engineering project leader to work on developing, designing and delivering next generation, world-class fulfillment, delivery and transportation systems.Amazon Rural and Rapid Logistics Design team (R2L) is seeking an experienced Industrial Designer to join the Design Engineering team. Our team is supporting the rapid expansion of Rural Delivery and Sub Same Day delivery.In this role, the Design Engineer will drive process engineering, building design, and standardization across our Last Mile delivery network. This individual will be responsible for designing and optimizing the delivery and sortation network, enabling operations processes to meet safety, customer experience, quality, and cost goals. The candidate will have to scope all options ranging from scrappy to automated and provide data to support options. Responsibilities will include creating and maintaining optimal drawings of material handling equipment, work areas, and storage equipment as well as design support for future initiatives. Drawings will require a high level of detail in both plan views as well as corresponding elevation views. A successful candidate will be able to collaborate with internal teams and external vendors to generate high-quality, cost-effective solutions in very short periods of time, and simultaneously manage multiple projects and tasks while effectively influencing, negotiating, and communicating with internal and external business partners, contractors and vendors.Key job responsibilitiesKey job responsibilities1. Work with key stakeholders on the criteria for design and expansion2. Develop design and analytical models (excel, simulation etc.) to show feasibility and operational cost of design3. Ability to generate and implement design process with an aim to articulate operational and safety criteria in design development4. Review design and supporting technical documents for approvals5. Review existing designs to identify value engineering opportunities and optimization6. Ability to easily communicate, present and write technical documents/drawings7. Project manage and communicate project with all stakeholders via project management tools (BIM)8. Ability to train and articulate standards across cross functional teams.8. Ability to travel 25% of the timeAbout the teamThe Sub Same Day (SSD) Engineering Organization's mission is to increase the SSD business capabilities for wider selection and for all rural and urban customers alike. We design and launch SSD solutions through innovation to optimize network capacity, adapt to evolving customer needs based on their unique conditions, and integrate seamlessly with new initiatives. Through our data-driven approach and partnerships with business, technology, design, and construction teams, we build a SSD network that delights customers and drives long-term growth. If you are in the relentless pursuit of elevating the customer experience, value collaboration with cross-functional teams, and enjoy ambiguity to find solutions, you will find our team to be quite an AMAZING place to work!BASIC QUALIFICATIONS• Bachelor's degree in Engineering or equivalent industrial and operations background• 6+ years of engineering experience in industrial, logistics, distribution, fulfillment, manufacturing, architectural, robotics, production environment• Expert in AutoCAD, REVIT or any other CAD program• Dealing with ambiguity, data analysis and analytical skills• Experience in solution optimization, value engineering, best fit analysis (design and data), process development. ...

Sr. Innovation & Design Engineer, Worldwide Design Engineering

Sr. Innovation and Design Engineer Amazon has created one of the most sophisticated supply chains in the world. From the introduction of Amazon Prime, to the use of drones for package delivery, Amazon has consistently driven change from the front of the pack. Amazon is now searching for a handful of innovative and solutions oriented engineers to be a part of our global initiative of developing and delivering next generation of world-class fulfillment and transportation systems. If the idea of using ground-breaking technologies to develop intermodal logistics systems on an unprecedented scale has your attention, then keep reading. As a Senior Innovation and Design Engineer you will be able to work with some of the most talented engineers in the design and development of physical distribution systems around the globe. A successful candidate will have an established background in developing high-performance physical systems, a strong technical problem solving ability, excellent project management skills, and an internal motivation to achieve results in a fast-paced and often ambiguous environment. Amazon’s culture encourages innovation and expects engineers and managers alike to take a high level of ownership in solving complex problems. Come help us make history. RESPONSIBILITIES: - Invent, design, and implement engineering solutions to complex material flow/transformation and human/machine efficiency problems throughout the global Amazon supply chain. - Lead and coordinate design and innovation efforts to develop optimal solutions for the transportation network through equipment specification, material flow, process design, site layout, and intellectual property considerations. - Collaboration with internal teams and external vendors to generate high quality, cost effective solutions in very short periods of time. - Simultaneously manage multiple projects and tasks while effectively influencing, negotiating, and communicating with internal and external business partners, contractors and vendors. - Provide technical leadership for large-scale engineering projects. BASIC QUALIFICATIONS - Bachelors degree in Engineering (any discipline) or a related field. - Experience in the job offered or related occupation of Design/Innovation, Research & Development, Manufacturing/Process/Industrial Engineering, or related. - Experience must involve management of engineering design projects. - Experience designing solutions for large, high-volume sortation operations - Experience designing material handling equipment that interfaces with aircraft - Strong experience using business/technical software such as MS Excel, MS Project, and CAD software. - Ability to travel 20% globally to interact with internal and external business and technical leaders. ...

Sr. Int. Systems Engineer, EV Charging, AMZL-Energy

Amazon is building the largest EV fleet and EV charging network in the world as part of our Climate Pledge. We're looking for an Interdisciplinary Systems Engineer with expertise in connectivity, communications interfaces, and HW/SW systems to define systems-level architectures and new processes that will track and improve charging system performance. The ideal candidate for this role will have: 1) worked on teams with multiple interdependencies (including third party vendors), 2) scaled prior products, and 3) will be as enthusiastic about root causing systemic field issues to resolve operational pain points as they are developing new architectures. *Travel required approximately every 3 weeks or 15% of the time.Key job responsibilitiesThe role of an Interdisciplinary Systems Engineer is to develop technical strategy including: identify requirements, decompose into systems, subsystems and interfaces, identify potential solutions, perform trade studies, identify constraints and cross-functional tradeoffs, perform technical risk assessments, present conclusions to peers and senior management, develop plans and papers outlining technical approach, design/architecture, and test specifications, lead multi-disciplinary technology teams, facilitate and communicate architecture and system design with partner teams, address safety, reliability, usability and deployment at Amazon scale. You will: • Develop a technical strategy for a controller and lead development of any new products needed to support that strategy• Define connectivity standards for our charging infrastructure and a technical strategy to meet those standards• Develop a detailed understanding of the current charging system architecture and identify methods to monitor/improve performance A day in the lifeYou'll start the morning in our lab in Seattle deep diving hardware specifications and testing communications protocols on existing chargers with a fellow engineer. After lunch, you’ll hop on a status call with a vendor to discuss progress on a pilot with a communications component and analyze early data points based on test cases you provided. In the afternoon, you’ll work on a document outlining a technical strategy and lead calls with stakeholders involved in the initiative. About the teamThe AMZL Energy team is responsible for accelerating Amazon's Last Mile electrification and facilitating the successful transition of our delivery fleet to achieve net zero-emissions in support of The Climate Pledge. The Charging and Infrastructure Products team under AMZL Energy defines EV charging and infrastructure product needs, develops or sources solutions to meet those needs, and manages the performance of our EV charging infrastructure post-installation. We are relentless evangelists for our products and technology solutions, and the positive impact they will have on our internal and external customers.BASIC QUALIFICATIONS• BS in an engineering discipline and 8+ years working in an engineering role• Understanding of systems engineering tools and best practices, and experience tailoring the processes to help new product development teams go fast• Experience identifying and analyzing dependencies, tradeoffs, and sensitivities across multi-disciplinary systems• Experience leading technical collaborations and creating alignment across diverse groups (e.g., technical disciplines, subsystem teams, development partners)• Experience with eliciting and clarifying business and end user needs, and connecting those needs to system concepts, requirements, and designs• Experience taking systems through the entire product lifecycle ...

Sr. Investigation Specialist, Amazon

We are a small/start-up team within SFS (Seller Fulfillment Services) with a charter of increasing selection across various Amazon marketplaces. We are focused on innovative ways to extend current fulfillment capabilities for sellers. As a specialist on the SFS team, you will be responsible for ensuring a world class Seller experience in one of Amazon’s fastest growing and highest impact initiatives. As the program expands to new marketplaces, you will be ensure that Sellers worldwide receive the same high level of support that allows them to grow their businesses without friction. By focusing on auditing/ reviewing, designing and implementing operational improvements for Sellers, you will ensure that SFS is delivering the flawless experience Amazon customers have come to expect. And knowing that the best Buyer experience starts with excellent Seller performance, you will work closely with Customer Service to gather feedback on Buyer pain-points that can be resolved through Seller experience improvements. In addition to driving all key Seller operational initiatives from end to end, you will work closely with many teams, including the MFN shipping programs (Premium Shipping, Guaranteed Delivery, and Same Day Delivery) and seller tools (Amazon Buy Shipping and Ship by Region) business teams that shape a Seller’s experience. Key job responsibilitiesResults & Accountability: • Strong commitment towards goals and outcomes and to ensure Customer Experience metrics are maintained • Interprets metrics, diagnoses underlying issues, and recommends solutions to fix root cause • Drive a Zero Defect culture by managing controllable root-cause defects and ensure implementation of controls and minimize losses Continuous Improvement: • Build and document the SOP specific to the investigation and quality assurance processes, and work to deploy globally • Develop and/or influences new ideas/approaches • Establish procedures, plans and practices which promote the adoption of appropriate solutions and sustainability of desired results in complex operational environments • Develop tools/mechanisms to enhance and expedite decision making Communication: • Prepare daily/weekly reports to update senior management • Provide updates during weekly meetings to review metrics, misses and actions taken • Identify root causes and create action plans to address. Hold team members accountable for progress on key program actions A day in the life• Audit selected cases to review seller contact reasons and their experience• Communicate findings to the wider audience such as program/ business teams • Work/ implement operational improvement coming from audits conducted• Support queue management wherever required BASIC QUALIFICATIONS• A completed Bachelor’s Degree from an accredited university or 2+ years Amazon experience• Experience with performance metrics and process improvement (how, when, who)• Strong oral and written communication skills to create relationships with carriers and sellers. • Ability to think clearly and analyze quantitatively using multiple systems• Experience managing and executing programs to improve scale and leverage• Ability to multitask and manage multiple projects - work prioritization, planning and task delegation• Ability to effectively work with a variety of organizations, management levels, cultures, and personalities• Experience communicating with technical and non-technical stakeholders across multiple teams. ...

Sr. Investigation Specialist, Seller Fulfillment Services

We are a small/start-up team within SFS (Seller Fulfillment Services) with a charter of increasing selection across various Amazon marketplaces. We are focused on innovative ways to extend current fulfillment capabilities for sellers. As a specialist on the SFS team, you will be responsible for ensuring a world class Seller experience in one of Amazon’s fastest growing and highest impact initiatives. As the program expands to new marketplaces, you will be ensure that Sellers worldwide receive the same high level of support that allows them to grow their businesses without friction. By focusing on auditing/ reviewing, designing and implementing operational improvements for Sellers, you will ensure that SFS is delivering the flawless experience Amazon customers have come to expect. And knowing that the best Buyer experience starts with excellent Seller performance, you will work closely with Customer Service to gather feedback on Buyer pain-points that can be resolved through Seller experience improvements. In addition to driving all key Seller operational initiatives from end to end, you will work closely with many teams, including the MFN shipping programs (Premium Shipping, Guaranteed Delivery, and Same Day Delivery) and seller tools (Amazon Buy Shipping and Ship by Region) business teams that shape a Seller’s experience. Key job responsibilitiesResults & Accountability: • Strong commitment towards goals and outcomes and to ensure Customer Experience metrics are maintained • Interprets metrics, diagnoses underlying issues, and recommends solutions to fix root cause • Drive a Zero Defect culture by managing controllable root-cause defects and ensure implementation of controls and minimize losses Continuous Improvement: • Build and document the SOP specific to the investigation and quality assurance processes, and work to deploy globally • Develop and/or influences new ideas/approaches • Establish procedures, plans and practices which promote the adoption of appropriate solutions and sustainability of desired results in complex operational environments • Develop tools/mechanisms to enhance and expedite decision making Communication: • Prepare daily/weekly reports to update senior management • Provide updates during weekly meetings to review metrics, misses and actions taken • Identify root causes and create action plans to address. Hold team members accountable for progress on key program actions A day in the life• Audit selected cases to review seller contact reasons and their experience• Communicate findings to the wider audience such as program/ business teams • Work/ implement operational improvement coming from audits conducted• Support queue management wherever required BASIC QUALIFICATIONS• A completed Bachelor’s Degree from an accredited university or 2+ years Amazon experience• Experience with performance metrics and process improvement (how, when, who)• Strong oral and written communication skills to create relationships with carriers and sellers. • Ability to think clearly and analyze quantitatively using multiple systems• Experience managing and executing programs to improve scale and leverage• Ability to multitask and manage multiple projects - work prioritization, planning and task delegation• Ability to effectively work with a variety of organizations, management levels, cultures, and personalities• Experience communicating with technical and non-technical stakeholders across multiple teams. ...

Sr. IT Applications Functional Analyst, TMS, Finance Technology, FT-Treasury

The Finance Technology team is looking for an IT Application Functional Analyst with extensive expertise in Treasury and related financial data to play a key role in designing and implementing new workflows and extending the functional capabilities of treasury applications used within Amazon. This role will recognize, highlight and drive adoption of best practice techniques and to communicate with business users the full scope of capabilities including functional analysis, data flow, and data analysis. Core activities will include gathering and defining requirements, configuration of standard applications and modules within systems, gap analysis, functional design of application workflows, and end user support for multiple modules in multiple geographies. This role will be responsible for, and have significant influence over a portion of projects in the team’s systems portfolio.Key job responsibilities* Interact with business customers to understand and document their business processes and requirements. * Perform gap analysis to determine system configuration changes, or document necessary system enhancements or requirements. * Create business requirements documents, system configuration documents, detailed functional design documents, test plans and test cases, user training documents and implementation documents.* Work with the business and the rest of the functional team to design and implement system modifications or configurations.* Work with business customers, third-party providers, internal teams to troubleshoot, and resolve problems quickly and diligently. Update relevant runbooks as necessary.* Continuously seek to enhance processes, workflows with latest technologies, capabilities and consistently seeking refinement of better KPIs and operational metrics.* Capable to solve problems at their root, stepping back to understand the broader context, and engaging technical resources for assistance when appropriate.A day in the lifeIT APP functional analyst will review operational metrics, communicate with customers on open tickets. They will work on implementing new workflows. Including delivering design documents, workflow documents and status updates to stakeholders. IT app analyst will be expected to drive enhancements and new functionality daily.About the teamThe FT-TMS is a fast moving, highly critical organization within the broader Finance Technology organization. We strive to deliver for our customers on a daily basis and continuously raise the bar on operational excellence, efficiency and innovation.BASIC QUALIFICATIONSBasic Qualifications* Functional knowledge of system design of general SaaS platforms.* A minimum of four years experience working with SaaS platforms such as Kyriba, Redbridge or related systems.* Experience working with Treasury, Payroll, Accounts Payables, Accounting, Purchasing, Account Receivables, Cash Management and Fixed Assets and their related systems. * Strong system knowledge in bank statement reporting, cash management and forecasting, payments, netting, In House Banking (IHB), bank account management, user administration of financial transactions and financial accounting.* Ability to troubleshoot unique and disparate challenges or issues within the mix of systems supported. Root cause analysis and complex problem-solving skills are important.* Experience prioritizing competing demands, scoping large efforts and negotiating timelines.* Experience in engaging Third Party Support to research and resolve issues.* Experience analyzing data and translating business requirements into technical specifications. ...

Sr. Language Data Scientist, Alexa International Tech

Alexa International Tech (AIT) team is looking for a passionate, talented, and inventive sr language data Scientist to help build industry-leading technology with Large Language Models (LLMs) and multimodal systems, requiring strong deep learning and generative models knowledge. You will collaborate with fellow language data scientists, program managers, as well as stakeholders in science, engineering, and product teams to understand the role data plays in developing data sets and exemplars that meet customer needs. You will analyze and automate processes for collecting and annotating LLM inputs and outputs to assess data quality and measurement.You will apply state-of-the-art Generative AI techniques to analyze how well our data represents human language and run experiments to gauge downstream interactions. You will work collaboratively with other language data scientists and scientists to design and implement principled strategies for data optimization.Key job responsibilitiesCollaborate with Scientists and Software Engineers to help design APIs and evaluate performance of LLMProduce and manipulate different types of language data, analyze, and provide efficient solutionsDesign and lead a data collection; define scope and target, provide a guideline and training, guide teams cross sites to meet the quality bar, and run evaluation of data for hand offEngineer prompts to guide generative AI to produce desired outputs in contextAutomate operations and perform data analysis using python, or other scripting language.Advocate strict adherence to annotation guidelinesTest and deploy changes to Alexa's language understanding codebaseIdentify and solve production issues that are impacting the Alexa customer experience,Collaborate with other linguists, scientists and designers in creating optimal solutions to elevate the customer experienceOwn the customer-facing machine learning and deterministic models for a specific domain of featuresUse modeling tools to bootstrap and test new functionalitiesBASIC QUALIFICATIONS- 5+ years of data querying languages (e.g. SQL), scripting languages (e.g. Python) or statistical/mathematical software (e.g. R, SAS, Matlab, etc.) experience- 4+ years of data scientist experience- Experience with statistical models e.g. multinomial logistic regression ...

Sr. Machine Learning Engineer, AGI Foundations

The Artificial General Intelligence (AGI) team is looking for a passionate, talented, and inventive Senior SDE with a strong machine learning background, to lead the development of industry-leading models with multimodal systems.As a Senior SDE with the AGI team, you will be responsible for leading the development of novel algorithms and modeling techniques to advance the state of the art with multimodal systems. Your work will directly impact our customers and will leverage Amazon’s heterogeneous data sources and large-scale computing resources to accelerate development with multimodal Large Language Models (LLMs) and Generative Artificial Intelligence (Gen AI). You will have significant influence on our overall strategy by working at the intersection of engineering and applied science to scale pre-training workflows and build efficient models. You will drive the system architecture, and spearhead the best practices that enable a quality infrastructure.The ideal candidate is clearly passionate about new opportunities and has a demonstrable track record of success in delivering new features and products. A commitment to team work, hustle, and strong communication skills (to both business and technical partners) are absolute requirements. Creating reliable, scalable, and high performance products requires exceptional technical expertise, a sound understanding of the fundamentals of Computer Science, and practical experience building large-scale distributed systems. This person has thrived and succeeded in delivering high quality technology products/services in a hyper-growth environment where priorities shift fast.Key job responsibilities- Responsible for pre-training multimodal LLMs - Work closely with Applied scientists to scale pre-training of machine learning models on GPUs while optimizing the training workflows using highly distributed training techniques and frameworks (Like FSDP, NVIDIA NeMo, Megatron Core etc)- Will work with other team members to investigate design approaches, prototype new technology and evaluate technical feasibility.- Will work in an Agile/Scrum environment to deliver high quality software against aggressive schedules.About the teamAGI Foundations team is responsible for building industry leading generative AI models.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team- 2+ years of expertise in Machine Learning and model training ...

Sr. Machine Learning Engineer, AGIF | Finetuning

Are you interested in a unique opportunity to advance the accuracy and efficiency of Artificial General Intelligence (AGI) systems? If so, you're at the right place! We are the AGI Finetuning organization, and we are looking for a driven and talented SDE to join us. As an SDE on our team, you will design, build, and maintain systems for evaluating our best-in-class models. You’ll also work closely with our Applied Scientists to develop tools that support our modeling and evaluation team.We operate at Amazon's large scale with the energy of a nimble start-up. If you have a learner's mindset, enjoy solving challenging problems, and value an inclusive team culture, you will thrive in this role, and we hope to hear from you. Key job responsibilities- Develop and maintain key tooling for model evaluation.- Work closely with product teams, and scientists to to create new techniques and tooling around emerging research capabilities and evaluating models to meet customer needs.- Manage project prioritization, deliverables, timelines, and stakeholder communication.- Illuminate trade-offs, educate the team on best practices, and influence technical strategy. - Collaborate closely with Applied Scientists to investigate and plan experiments, prototype new technology, and evaluate technical feasibility.- Operate in a dynamic environment to deliver high quality software against aggressive schedules.About the teamWe are passionate engineers and scientists dedicated to pushing the boundaries of innovation. We evaluate and represent the customer perspective through accurate benchmarking.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Sr. Manager, Employee Relations, Employee Experience and Relations

The Amazon Employee Relations team supports Amazon North America operations employees and field leaders and we are seeking a Sr. Manager, Employee Relations to join our team. The successful candidate will have a demonstrated ability to i) quickly assess data, workplaces, behaviors, and relationships to identify risks and gaps in the work environment; ii) develop and execute sustainable, scalable initiatives, mechanisms, and programs that affect long-lasting changes at all levels; iii) influence leaders to win alignment, support, and change agents; and iv) lead and develop a team of employee relations professionals. The Sr. Manager, Employee Relations will possess significant employee and labor relations expertise, excellent judgment, and highly-developed analytical and communication skills. This role will report directly to an Employee Relations Director and serve as a key member of the North America Employee Relations leadership team. This is a full-time position that may require significant travel, up to 50% of the time over the course of the year to the various Amazon locations.The role will cover the West region. You can sit out of any Amazon West Coast facility closest to your home. Key job responsibilities• Risk Detection and Mitigation: Apply employee and labor relations expertise to successfully identify trends and challenges, predict and mitigate risk, and develop and execute solution-focused strategies and programs• Crisis Management: Work reactively on crisis-oriented partner issues under extreme time limitations while exercising excellent judgment and leadership• Project Management: Independently design, own, and lead successfully large-scale, network-wide projects that improve frontline partner experience• Analyze and Interpret Data: Exercise strong analytical skills using data and anecdotes to develop persuasive narratives and recommendations; demonstrated ability to define and measure success of programs• Deliver Innovative Solutions: Challenge current practices, industry status quo, and generate creative mechanisms that bring about large-scale solutions• Communicate Effectively: Rapidly produce high-quality written communications that concisely analyze problems and move solutions from concept to execution• Lead Through Others: Build constructive relationships with critical stakeholders and peers to share information, influence change, and leverage resources to deliver results• Problem Solve: Work independently with minimal supervision, in ambiguous situations, and persevere over internal and external barriers to drive resolutions• Work at Scale: Design solutions for a single person, station, or situation then translate, design, and launch sustainable mechanisms for entire networks• Hire & Develop the Best: Lead the development and growth of our field employee relations teamBASIC QUALIFICATIONS• Bachelor’s degree required • 10+ years of relevant experience in employee relations, labor relations, labor/employment law OR 10+ years of relevant experience to include 1+ years of Amazon experience and one or more short term assignments within Amazon employee relations • Demonstrated experience producing executive level written materials and presenting before executive audiences • Experience supporting large hourly workforces highly desired • Successful record of creating, improving and executing programs at scale • Experience analyzing and using metrics to identify vulnerabilities and drive improvements in the employee experience • Skilled in MS Excel, Word, SharePoint & PowerPoint; curious about new learning technologies ...

Sr. Manager, Prin. PM-Tech - AGI Product, AGI (Artificial General Intelligence)

Do you want to work hard, have fun, and make history? Do you think fast, dive deep, and get things done? We are seeking a Principal Product Manager - Technical to join our team to lead the development of core Foundational Models that enable the development of thousands of internal and external Generative AI Applications.
We are seeking a dynamic, entrepreneurial product manager who is passionate about bringing the power of Generative AI to Amazon businesses and our customers. If you enjoy leading technical product innovation to build products used by all Amazon teams and AWS customers, then join our team. We are looking for a customer obsessed product manager who enjoys discovering the customer requirements, innovating on their behalf, and developing experiences the raise the bar for AGI Foundation Models. You will be the voice of the customer and responsible for driving a product roadmap that enables Amazon to build the most powerful Foundation Models. You will have the responsibility of inventing on behalf of our customers and advocating for their needs throughout design, build, and launch. This position has a high level of visibility, so you will need to be able to communicate clearly and compellingly at all levels of the company. Additionally, you will be responsible for measuring business impact by diving deep into metrics and customer inputs. You should have a positive attitude and strong work ethic; you will work fast and smart, and adapt and iterate quickly.BASIC QUALIFICATIONS- 6+ years of team management experience- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product ...

Sr. Manager, Product Management - Tech, Digital Acceleration

Join us in building the largest subscription service on the planet! Digital Acceleration is Amazon’s e-commerce engine driving our Digital products, including Kindle, Music, Video, and Prime. We are seeking an innovative leader to own and drive the product strategy for our services that enable customers to discover, vend, and purchase our digital offerings. This role will also spearhead our Data and AGI product strategies, shaping the future of how we leverage data and artificial intelligence to create value. You will lead a dynamic team comprising a mix of Product Managers, Economist, and a UX Designer.As the Product Owner, you will define and execute a customer-centric product vision, working backward from a clear experience north star. Partnering closely with cross-functional product, economist, data and development teams, you will conceptualize, implement, and refine solutions that elevate customer outcomes. Your ability to balance short-term execution with long-term strategic thinking, coupled with your skill in building consensus across diverse stakeholders, will be pivotal to your success.Key job responsibilities- Synthesizing qualitative and quantitative insights to design and delivery features.- Developing and communicating compelling business cases and product roadmaps.- Providing strategic direction to guide your team and influence organizational priorities.About the teamDigital Acceleration’s (DA) vision is “to be a complete e-commerce product for Digital businesses through self-service and extensibility, by simplifying the digital lifecycle and delivering a bar-raising customer experience”. We power the commerce engine behind Prime, Amazon Video, Music, Audible, Alexa, Kindle, and other digital businesses. Our systems process billions of digital purchases annually, enabling growth and expansion for Amazon's digital businesses globally. Our mission is to be Earth's leading provider of one-time and recurring digital commerce solutions, delivering a seamless and enjoyable post-purchase experience for all customers.BASIC QUALIFICATIONS- 6+ years of team management experience- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product ...

Sr. Manager, Risk DOT, Transportation Risk & Compliance

Amazon’s Transportation Risk and Compliance (TRC) protects Amazon’s transportation businesses by implementing scalable risk management solutions that enable business growth. TRC is looking for a Sr. Manager, Risk to drive Amazon's Department of Transportation (DOT) Program. The ideal candidate will be an entrepreneurial, innovative leader who can deliver best-in-class regulatory compliance programs. This individual can digest regulatory requirements, set a vision, drive alignment with cross-functional leaders, and develop team members to bring the vision to light. In executing this role, you will partner with several internal departments serving all of Amazon's transportation fleets (e.g. Amazon Air, Middle Mile, Last Mile, etc.) and external regulators and agencies. You will have a key role in guiding business policies, operating models, goals, priorities and technology solutions. You will maintain the company’s corporate license and oversee the operation of drug and alcohol testing and driver qualification for regulated drivers on that license. You will be the lead point of contact for the company to regulators and hold accountability for responses to inquiries. In doing so, you will employ subject matter expertise, strong judgement, calculated risk-taking, data-backed analysis, and bench-marking from industry experts. You will be at the cutting edge of legislative developments, and look around corners for potential opportunities or obstacles relevant to Amazon's fleets. You will analyze gaps in the company's infrastructure and propose solutions. As a regulatory leader, you will set a high bar across the team for regulatory accuracy, and show bias for action in developing creative solutions to improve Amazon's compliance. As a team leader, you will foster an inclusive environment and help grow the careers of the risk managers in your team. Key job responsibilities• Work cross-functionally with internal (e.g. business, compliance, public policy, legal) and external partners (e.g. regulatory agencies, outside counsel) to understand the regulatory risks and developments applicable to Amazon’s transportation fleets. • Develop and maintain subject matter expertise on applicable DOT regulations, e.g. FMCSA, FAA, etc. • Manage decision-making with a data driven approach; design and monitor important KPIs and compliance metrics • Design the DOT strategy for the organization, generate a clear vision for the team and effectively deliver for customers against it • Utilize strong judgement in prioritizing and balancing risk management concerns with corporate and organizational needs • Exhibit leadership and develop team members to meet a high bar and succeed in their career goals BASIC QUALIFICATIONS- Bachelor’s degree - 10+ years experience interpreting and applying legislation and policy - 5+ years responding to or working closely with regulators - 5+ years managing cross-functional teams - Experience in Department of Transportation compliance - Experience working cross-functionally with internal teams (e.g. business, public policy) and external associations - Strong writing, communication and project management skills - An ability to design and interpret meaningful KPIs and metrics ...

Sr. Marketing Program Manager, Blink

We are searching for an experienced Senior Marketing Program Manager who excels at planning, managing, and executing multi-channel marketing and creative projects related to campaigns, product launches, and other global customer-facing initiatives for Blink at Amazon. You have a comprehensive understanding and relevant experience managing global marketing programs for established e-commerce or consumer brands or in-house agencies in the following areas: overseeing the campaign and launch development process for multiple creative, digital, and product marketing flows. You possess an exemplified mastery of the creative development process across conception, production, delivery, and trafficking phases. You enjoy building relationships, transparency, and accountability in a fast-paced environment. You have a strong bias for action and relentlessly high standards. You are a motivated self-starter with attention to detail and thrive on delivering the highest quality experience to customers.Key job responsibilities- Manage the strategic planning and execution of global marketing campaigns and product launch efforts across teams and channels- Develop and present project plans that outline the creative approach, stakeholder definition, timeline, key milestones, resources, and budget- Anticipate workload and resources needed for a successful project, create and maintain work-back schedules and calendars, and hold status update meetings- Identify and remove blockers that prevent the team from accomplishing goals- Work cross-functionally to develop and manage project and campaign briefs and provide feedback on deliverables to ensure they meet the objective and raise the bar- Develop and improve operational processes- Generate and socialize process documentation- Act as a team representative on cross-functional meetings and collaborate across partners- Help maintain consistent brand voice, expression, and visual styles in all deliverables- Manage documentation, project tracking, and tools such as Work-front - Generate RACI charts or equivalent planning tools as needed- Manage vendor relationships, contracts, and payments- Scale above the line and below the line prioritization efforts and share with key stakeholders - Look for and act on opportunities to develop brand equity, drive growth, and increase customer engagement A day in the lifeThis role involves managing the strategic planning and execution of global marketing campaigns and product launches. This includes developing and presenting project plans and briefs, anticipating workload and resources needed. Additionally, you would generate and socialize process documentation, act as a team representative on cross-functional meetings, and help maintain consistent brand voice and visual styles. Managing documentation, project tracking, and tools, as well as vendor relationships, contracts, and payments, would also be part of your daily responsibilities. Finally, you would be involved in scaling prioritization efforts and looking for opportunities to develop organizational processes.About the teamBlink Marketing is dedicated to delivering the best possible experience for our customers while driving growth for the Blink brand. We are committed to upholding our Leadership Principles including learn and be curious, earn trust, deliver results, and of course — customer obsession. We strive to produce best-in-class content, creative, and campaigns across channels and markets. We embrace our differences, seek to raise the bar, and work tirelessly to surprise, delight, and innovate.BASIC QUALIFICATIONS- Bachelor's degree in Marketing, Advertising, Communications, or related- 7+ years in an integrated marketing project management role for an established brand in e-commerce or consumer marketing- 7+ years overseeing marketing programs and projects from ideation to launch with metrics to support success- 7+ years creating integrated, cross-channel campaigns and individual deliverables (i.e. email, social, display, websites, video, broadcast, radio, and print)- 7+ years producing insightful briefs and building strategic, actionable project plans with clear deadlines, deliverables, and owners- 7+ years experience managing marketing workflows and leveraging project management tools with an exemplified mastery of creative and marketing best practices, terminology, and processes- 7+ years maintaining consistent brand voice, expression, and visual styles- 7+ years producing creative marketing projects and programs with a high-quality, design aesthetic- 7+ years managing vendor relationships, contracts, budgets, and payments- 7+ years experience implementing repeatable processes and driving automation or standardization ...

Sr. Marketing Technology Manager, Amazon Flex

The Amazon Flex team is seeking an experienced Senior Marketing Technology (MarTech) Manager to lead the strategy, execution, and optimization of our marketing automation efforts. This role will serve as the primary Marketo Administrator, managing all aspects of our Marketo instance to drive efficient and effective marketing processes and enhance campaign performance. You will work closely with cross-functional teams and global stakeholders across the organization, including marketing, BI, engineering, and senior leadership.Key job responsibilities• Serve as the primary administrator for the Marketo platform, responsible for the configuration, maintenance, and ongoing support of the system.• Ensure data hygiene, and lifecycle management within Marketo to improve data quality • Support global marketing stakeholders in planning and executing email campaigns, landing pages, forms, and other automated workflows within Marketo.• Support set up, testing, and deployment of marketing campaigns with an eye for segmentation, personalization, and A/B testing to maximize effectiveness.• Track, measure, and analyze performance metrics for marketing automation efforts and recommend data-driven improvements.• Generate actionable insights through data analysis to inform strategic decisions and drive growth.• Manage integrations with CRM, web analytics, and other MarTech platforms to streamline workflows and enhance campaign tracking.• Stay updated with industry trends and Marketo product releases to apply new features and best practices.• Act as the go-to expert for Marketo, providing training and support to other marketing team members as needed.• Document processes, create user guides, and maintain best practices to ensure consistency in how Marketo is used across the team.• Ensure compliance with data privacy regulations (e.g., GDPR, CCPA) and manage opt-in preferences within Marketo.About the teamAt Amazon, we're working to be the most Customer-centric company on earth. One customer experience that we’re constantly looking to take to a new level is how to coordinate the delivery of their orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new logistics products and services significantly complimented by entrepreneurs like Amazon Delivery Service Partners and Amazon Flex. Amazon Flex crowdsources independent contractors – called Delivery Partners – to coordinate deliveries to our customers. BASIC QUALIFICATIONS- Bachelor's degree in Business, Marketing, Computer Science or equivalent work experience.- 6+ years of technology-driven marketing automation and/or operations experience, preferably with a strong focus on Marketo administration.- Demonstrated proficiency with Salesforce CRM (or other) and integrations with Marketo- Proficiency in Marketo platform administration, integration, and data management- Marketo Certified Expert preferred.- Strong analytical skills with the ability to interpret data and make actionable recommendations.- Excellent project management skills, with the ability to prioritize and manage multiple projects.- Familiarity with data privacy regulations and best practices for marketing compliance. ...