Bellevue

The AI Domains org within the Alexa Conversational Assistants Services (CAS) org is looking for a Senior Applied Scientist with a background in Natural Language Processing, Machine/Deep Learning, and Large Language Models (LLMs). You will be working with a team of applied and research scientists to enhance existing features and explore new possibilities with LLM empowerment. You will own high visibility programs with broad visibility and global impact. You will interact with a cross-functional team of science, product, and engineering leaders.We are looking for Senior Applied Science Manager who will play a key role in the next generation of AI powered Conversational Assistants.Key job responsibilitiesLead and manage a team of applied and research scientists, and language engineers, data linguists responsible for building conversational assistantsCollaborate with cross-functional teams to ensure that Amazon’s AI models are aligned with human preferences.Identify and prioritize research opportunities that have the potential to significantly impact our AI systems.Mentor and guide team members to achieve their career goals and objectives.Communicate research findings and progress to senior leadership and stakeholders.Rapidly experiment and drive productization to deliver customer impactAbout the teamThe AI Domains (AIDo) team's vision is to build world-class AI-based services to improve conversational CX across endpoints, modalities, and locales. Our leading solutions empower Domains and Horizontal CX owners to rapidly scale and optimize their experiences. We are part of the Conversational Assistant Services (CAS) org, the Sciences org that builds and maintains products such as Alexa. We are pioneering Gen AI revolution rapidly iterating to deliver high quality Gen AI enabled customer experience. Come join us to the invent the future for our customers!BASIC QUALIFICATIONS• Masters in Computer Science, Linguistics, or a related field.• 10+ years experience in natural language processing, machine learning, or a related field.• Proven track record of leading and managing science teams that deliver large impact.• Expert knowledge of machine learning algorithms and techniques.• Familiarity with large-scale data processing and storage systems.• Excellent communication and interpersonal skills.• Ability to work in a fast-paced, collaborative environment ...

The Relay Products organization provides technology products that power a vast global middle-mile network of carriers and drivers, moving goods between facilities in a sophisticated ballet of predictive planning, intelligent automation and user-friendly mobile and web apps.This role involves leadership of the Relay Safety for drivers including app workflow, routing rules and compliance, analytics and related internal products for traffic management. We use cutting edge technology including telematics, machine vision and digital document exchange to guide drivers and ensure efficient traffic flow for hundreds of thousands of trips daily across our global network. Our mission is to build the most efficient, intelligent and driver-friendly transportation solutions on the planet using technology, analytics and and customer obsession as our differentiators. This role requires an aptitude for working with cutting-edge technology, operational metrics and a passion for finding creative solutions to delight our customers. It also calls for excellent judgement honed by practical experience, and the organizational skills to lead the product through change, evolution, and sustained growth.You will be expected to have an established background in product development, excellent project management skills, great communication skills, and a motivation to achieve results in a fast paced environment. You should enjoy diving deep into complex problems, and center around metrics to define objectives, measure progress and meet goals.Key job responsibilities- Define the vision and charter for navigation- Collaborate with UX, Research and Engineering on continuous improvement of turn-by-turn experience and Points-of-Interest (POIs)- Lead strategic expansion into new (global) regions with high-quality route coverage- Lead innovation on internal tools and back-end services for routing and geospatial analysis.- Manage a cross functional team of product managers, BIEs, Program managers. BASIC QUALIFICATIONS- 12+ years of product or program management, product marketing, business development or technology experience- 6+ years of team management experience- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product ...

Amazon Shipping is looking for a Senior Manager, Sales Operations to build and lead our WW SWA Sales Operations team. This team's objective is to optimize and enable the sales organization for maximum productivity and revenue generation. Core Sales Ops focus areas include measuring and optimizing the sales funnel through data-driven sales analytics, defining and refining shipper cohort targets, optimizing tools and systems, setting sales targets and enabling target attainment, implementing customer activation and retention strategies, providing day-to-day sales enablement support to the WW Commercial teams and driving cross-functional alignment across SWA. Key job responsibilitiesStrategic Leadership - Creates and executes long-term strategic vision for global sales operations- Demonstrates ability to translate corporate strategy into operational excellence- Track record of driving transformational change across complex organizations- Experience building and optimizing sales processes across multiple regionsBusiness & Commercial Acumen- Deep understanding of sales methodology and best practices- Strong financial acumen and experience managing large P&Ls- Data-driven decision making capability- Understanding of global market dynamics and regional differencesOperational Excellence- Proven expertise in sales tools and technology (CRM, CPQ, etc.)- Experience with sales forecasting and pipeline management- Territory design and optimization experience- Knowledge of sales performance metrics and KPIs- Process improvement and optimization capabilitiesPeople Leadership- Track record of building and developing high-performing global teams- Cross-cultural communication and management experience- Change management and organizational development skills- Ability to influence senior stakeholders without direct authorityTechnical Skills- Advanced analytics and modeling capabilities- Experience with major CRM platforms (Salesforce, etc.)- Understanding of sales automation tools- Data visualization and reporting expertiseStakeholder Management- Experience partnering with C-suite executives- Ability to manage complex matrix relationships- Track record of cross-functional collaboration- Strong presentation and communication skillsBASIC QUALIFICATIONS7+ years of team management experienceExperience implementing repeatable processes and driving automation or standardizationExperience defining, refining and implementing sales processes, procedures and policies or equivalentExperience presenting to senior leadership ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) provides a highly reliable, scalable, and low-cost cloud platform that powers thousands of businesses in over 190 countries. AWS’s Infrastructure Supply Chain & Procurement (ISCaP) organization works to deliver cutting-edge solutions to source, build and maintain our socially responsible data center supply chains. We are a team of highly-motivated, engaged, and responsive professionals who enable the core sustainable infrastructure of AWS. Come join our team and be a part of history as we deliver results for the largest cloud services company on Earth!AWS Supply Chain is seeking a highly effective candidate to design and implement innovative solutions that deliver the best operating and lowest cost infrastructure in the world. This individual will manage the relationship with one or more of AWS’s most strategic server development and manufacturing partners. As the commercial head of this relationship, you own cost, performance, contracting and strategy. You will influence and partner with cross functional teams including hardware engineering, supply chain, quality, lifecycle management, operations, compliance and sustainability.A successful candidate will combine a strong knowledge of supply chains with a proven ability to manage complex negotiations, program manage cross-functional teams and effectively operate at all levels of the organization, including to senior executives.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilitiesLead and orchestrate the end-to-end strategic partnership with suppliers providing critical design, development, manufacturing, and integration services for AWS servers and server rack integration. As Sr. Manager for U.S. West Manufacturing, you will lead and scale your team members to help drive holistic supplier performance optimization across cost, quality, capacity, delivery, compliance, sustainability, and overarching supply strategy. This role requires exceptional leadership in negotiating and executing complex, high-value supplier agreements and contracts, collaborating with cross-functional teams to steer RFPs, evaluate responses, and align on business awards that propel AWS's technological edge.You will spearhead the development and implementation of innovative sourcing strategies that not only meet but exceed AWS's ambitious cost objectives through in-depth analysis of cost drivers and bill of materials. Your expertise will be crucial in identifying and leveraging emerging industry trends to shape supplier product roadmaps that align with AWS's long-term technical vision and manufacturing initiatives.As a trusted advisor to senior leadership, you will craft compelling data-driven narratives and presentations that inform strategic decision-making, highlighting business status, risks, and opportunities. Your role extends to managing high-stakes vendor escalations, providing executive-level updates, and conducting comprehensive business reviews focused on procurement excellence and supply chain resilience.This position demands a visionary leader capable of balancing tactical execution with strategic foresight, driving transformational change in AWS's supplier ecosystem while fostering sustainable, mutually beneficial partnerships. Your impact will be pivotal in maintaining AWS's position as the world's leading cloud platform provider.About the teamDiverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Degree in Supply Chain Management, Business Administration, Engineering, Finance, or a related technical or quantitative field. - 8 to10+ years of experience in strategic sourcing and hardware manufacturing, with at least 3-5 years in a leadership role.- Demonstrated experience in managing and developing high-performing teams, including mentoring junior staff and collaborating with cross-functional leadership.- Extensive experience in negotiating and managing multi-million dollar contracts and strategic partnerships at the executive level. ...

Operations Technology Solutions (OTS) at Amazon is at the forefront of creating, securing, and maintaining advanced technical infrastructure and devices. These innovations span across Amazon's diverse landscape, including Fulfillment Centers, Transportation, Logistics, Specialty Fulfillment, Air, and Pharmacy sectors. Our skilled operators count on OTS to test, certify, deploy, and sustain state-of-the-art network solutions and end-user equipment at approximately 2,500 global sites where Amazon thrives. Committed to exceeding customer expectations, OTS ensures a secure and reliable infrastructure through its extensive network of over 4,000 field technicians and engineers. These professionals are vital in managing the daily operations and growth of Amazon's vast fulfillment and logistics network.Sr. Manager, Product Manager - Technical will be responsible for owning the technical roadmap for key technology initiatives for OTS Delivery. This includes the implementation and enhancement of ServiceNow platform, development of multiple hardware and software systems that enable fulfillment operations to maintain hardware assets and devices, and the development of operational facing tools that support fulfillment productivity. This leader will work closely with business stakeholders to align technology solutions to support the organization's strategic objectives around improving operational efficiency, customer experience, and cost optimization.Key job responsibilities-Building, leading and influencing high-functional product management teams.-Defining product strategy that achieves strong customer value and business outcomes-Working with developers and architects to build scalable and highly reliant systems-Using marketing, product, and business knowledge to inform decisions and communicate effectively with and influence internal teams-Problem solving using analytical skills and a proven process of data-validated, hypothesis-driven, experiment-tested decisions-Motivating the team to drive wider organization goals-Build best practices for product management -Position requires Travel up to 25 %.A day in the lifeWhile each day may differ a bit, you will always learn something new, innovate and delight our customers, and grow. You will be their primary advocate and define the best possible experience for them, while also adding business value. This could mean defining a product vision, writing PRFAQ documents, partnering with engineers to determine the best way to deliver value to customers, or identifying ways to delight our customers by addressing customer feedback. You will work with our internal partners (e.g. engineering) to make product decisions, and with our external partners (hardware, go to market, etc) to launch products.Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: - Medical, Dental, and Vision Coverage - Maternity and Parental Leave Options - Paid Time Off (PTO) - 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamOps Tech Solutions Team values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 10+ years Product Management experience including 5+ years of building and leading high performing teams- Domain expertise in one or more platform technologies such as APIs, or AI and system design concepts.- Experience with ServiceNow, data platforms, developer platforms, or API platforms- Proven track record of driving adoption of products and services- Market expertise in one or more of ServiceNow’s business domains such IT Service Management (ITSM), Strategic Portfolio Management (SPM), GenAI, and Field Service Management (FSM)- Prioritization skills and the discipline to focus on high impact activities- Executive presence, written and oral communication skills- Demonstrated experience in gathering, defining and effectively capturing product requirements and transforming them into an actionable product roadmap- Deep curiosity about customer needs, as well as a track record in building strong customer relationships and delivering customer-centric solutions- Proven situational leadership skills and the ability to motivate and generate enthusiasm with individuals across all levels of the organization.- Ability to handle multiple priorities with a high degree of flexibility and accountability in a constantly fast-evolving environment.- Ability to build and articulate a vision and translate it into an executable strategy, leading with data and insights. Skilled thought-leader, confident and successful at influencing others to act.- Demonstrate a keen understanding of business operations and the organizational levers (systems, processes, departments, functions) that drive profitable growth.- -Ability to thrive in demanding, intellectually charged environments, has strong convictions and can win credibility and contribute across the breadth of a business and its senior management team. ...

We are seeking a self-starter to join the Global Road Safety team as a Senior Program Manager within the global Safety Management System (DriveSMS) implementation program. This role is responsible to the accountable executive for providing guidance and direction for the planning, implementation and operation of the organization’s safety management system (SMS). The Program Manager provides SMS-related services to the certificated, non-certificated and third-party areas of the organization that are included in the SMS and may have delegated responsibilities on behalf of persons holding positions. This role requires scoping large projects, managing project timelines, identifying safety gaps, and communicating to senior management on safety risks. Cross-team coordination, project management, executive presentation skills, a penchant for process improvement, and a proven history of delivering results are essential for success. A bias for action and comfort in dealing with ambiguity are a must. Often times it will not be clear how we will reach our end goal; you will be expected to help carve a path by taking risks and be willing to try new things, fail fast then iterate. Strong analytics and safety experience will be valued in an applicant. Key job responsibilities• Executing the implementation and operation of the safety management system• Collecting and analyzing safety information in a timely manner• Administering any safety-related surveys• Monitoring and evaluating the results of corrective actions• Ensuring that risk assessments are conducted when applicable• Monitoring the industry for safety concerns that could affect the organization• Ensuring safety-related information, including organizational goals and objectives, are made available to stakeholders and leadership through established communication processes• Continuous process improvement; use the right metrics to measure policy quality and opportunities. Look around corners and anticipate safety challenges/obstacles the business could face and proactively developing a plan to address.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanBASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor's degree- Experience working cross functionally with tech and non-tech teams- Experience defining program requirements and using data and metrics to determine improvements- Experience implementing repeatable processes and driving automation or standardization- Experience implementing an organizational Safety Management System (SMS) ...

Amazon’s Direct Fulfillment (DF) team is looking for a Sr Product Manager-Tech to conceptualize, articulate, and develop state of the art technology to improve the customer experience and drive growth in our channel. Direct Fulfillment is part of Amazon’s Supply Chain Optimization Technology (SCOT) organization. Our innovations get customers the products they want, at the right price, faster than anyone else. We build the technology that makes the magic of Amazon happen for hundreds of millions of customers around the world.We are looking for a Sr. Product Manager - Tech to work on DF's performance management initiatives focused around improving customer promise and delivery experience. This PM role is responsible for the functioning and enhancements of multiple existing and new DF systems, and defines the business requirements and collaborates with science, tech and DF operations team. The successful candidate will have strong written and verbal communication skills and excel in delivering product updates that summarize product launches and results, and support needed from partner teams to drive to goals.This is a highly visible role that requires interaction and partnership with multiple functions within Direct Fulfillment, including Operations, Technology, and Data Science and across Amazon teamsAbout the teamDirect Fulfillment (dropship) provides Amazon customers the broadest in-stock selection, at the quality and speed of delivery they have come to expect from Amazon. Direct Fulfillment allows Amazon to fulfill customer orders directly from our vendor’s warehouse, and is one of the fastest growing supply channels at Amazon. Watch this video to learn more about our organization, SCOT: http://bit.ly/amazon-scotBASIC QUALIFICATIONS- Bachelor's degree- 5+ years of end to end product delivery experience- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

At Amazon, we are the most customer-centric company on Earth. To continue to raise the bar on the customer experience, we need exceptionally talented, bright, and driven people.If you'd like to help us build the experience where you can find and buy anything online and have it delivered fast, this is your chance to make history. We continue to innovate with delivery speed initiatives so that Amazon continues to own ‘fast’ in the minds of our customers. We are looking for an experienced, results-oriented driver and collaborator to join as a Senior Product Manager - Tech, focused on driving inventory availability measurement and management within the North America business. This is a highly visible role that requires partnering with Category, Finance, and Operations leaders to develop deep knowledge and insights to detect, drive actions and proactively steer to the right business outcomes. In this role, you will own strategic roadmap to improve customer experience and supply chain scale, as well as day to day business insights, to systemically improve Supply Chain defects. You are also expected to steer and equip the business through the development of metrics and reporting solutions, ideation of new products and features, data review and in-depth analysis. You will also collaborate with fellow Principal/Senior PMs, similarly focused on driving business outcomes on specific segments. In addition, you will provide guidance and mentoring to BIEs and PMs, and play a leadership role for your business segment across the broader SCOT organization. The successful candidate will have deep supply chain expertise and strong problem-solving skills and can prioritize well, work through ambiguity, communicate clearly, and have a consistent track record of exploring uncharted business terrain, collaborating with a diverse set of stakeholders to agree on the path forward, and delivering results by utilizing business insights and analytics. This role offers an opportunity to oversee and own your segment's business success, that will minimize costs while continuing to increase the quality and speed at which we deliver our customers’ orders. Done correctly, this role will improve our customer experience by increasing the confidence and trust our customers have that Amazon is the one, best option for ‘want it, click it, have it.’ This role will be the global hub for strategic Supply Chain improvement for a given segment, and is a highly visible and critical position within Amazon.Key job responsibilities- Creating a vision on what means and how to measure it in the context of Amazon Supply Chain Operations- Developing new tools to identify how our system generated outcomes are being manipulated so that we can understand the intent of the intervention and measure those outcomes- Identifying the best opportunities to remove human intervention while improving outcomes in our planning and execution processes- Working with WW Operations, Supply Chain, Category and Finance partners to define and design solutions and develop a roadmap to improve business outcomes- Mining and analyzing data for metrics, decision support- Collaborating with, and holding various stakeholders accountable to drive actions to results- Developing new insights and tools to understand customer intent and create 3-5 year roadmaps.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Imagine being at the forefront of revolutionizing the tax industry with innovative technologies. As a Product Manager – Technical in the FinTech Tax Technology team, you will have the opportunity to shape the future of tax products and solutions that empower businesses and individuals to navigate the ever-evolving landscape of tax regulations and compliance requirements.In this pivotal role, you will be responsible for driving the product strategy, technical roadmap, and delivery of our innovative tax product suite. You will work closely with cross-functional teams, including engineering, design, and subject matter experts, to translate complex tax requirements into robust, scalable, and secure software solutions and ensure our products meet the evolving needs of our customers and comply with complex tax regulations.Join our team and be part of a dynamic, forward-thinking organization that values excellence, collaboration, and a passion for leveraging technology to simplify the complexities of tax.Key job responsibilities• Define product strategy, roadmap, and vision for tax product portfolio• Capture and translate complex tax requirements, regulations, and customer needs into technical specifications, user stories, and innovative user experiences• Drive alignment across cross-functional teams on product feature, business, and strategies• Manage end-to-end product development lifecycle• Build, maintain, and communicate comprehensive product launch plans, tracking deliverables, milestones, risks, and bottlenecks• Own customer engagement and communication for product updates• Establish KPIs, identify gaps, and drive continuous improvement of product performancAbout the teamThe Finance Technology Tax team builds technology to support Amazon’s global tax teams (our customers). Our customers need to ensure that Amazon is compliant with the increasingly complex tax regulations. We build systems to enable our customers to perform tax functions including, calculations, payments, filing, tax audits, and recovery at the scale demanded by Amazon’s business operations. We prioritize solutions based on our ability to deliver exponential value in the following four dimensions: 1) supporting business growth while reducing cost to serve 2) ensuring compliance and reducing risk 3) improving customer experience, and 4) providing accurate, complete, and timely data. BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Ever wonder how you can increase Amazon’s delivery speed as well as improve the lives of thousands of Amazon Delivery Service Partners (DSPs) and their drivers around the world? Then come join a team that builds technology products to continue raising the bar on DSP performance as well as the overall technology platform DSPs use to run their businesses. Amazon’s DSP Tech team is looking for a seasoned product manager to build the vision and software to ensure DSPs have the best experience at Amazon. As a Product Manager on the team, you will expand an innovative suite of DSP-facing products for thousands of small businesses to manage how they deliver packages safely and accurately, which ultimately drives their revenue. Your software products will simplify the DSP's day-to-day management to ensure delivery drivers have a safe and productive journey every day and throughout their Amazon careers. As part of the broader Last Mile Team at Amazon, you will have a direct and lasting impact on one of the largest delivery networks in the world.Key job responsibilitiesYou will be responsible for all parts of the product journey, starting with understanding customer needs through key feedback mechanisms. Based on your research, you will build a compelling vision and roadmap through prioritization decisions that are well-reasoned and customer-oriented. You will collaborate tightly and artfully negotiate tradeoffs with internal business partners, while communicating efficiently and effectively through superb verbal/written skills. You will promote a cutting-edge product process by designing scalable technical solutions to solve pain points for DSPs. Critical to your success will be partnering with technical teams by bringing crisp, clear requirements to engineers and fully engaging in technical discussions. After launching products, you will measure impact through product experimentation and data analysis. Along the way, you will anticipate and solve problems typical of a fast-paced environment, maintain stakeholder alignment, pay attention to details, and demonstrate end-to-end ownershipAs a seasoned product manager, you will add structure to ambiguity by maturely driving clarity while exercising good judgement. You will balance strategic execution with the ability to roll up your sleeves to get the job done. There will be times that you need to take large, complex projects and break them down into manageable pieces to deliver them in a successful and timely manner. Last, but not least, in this role you will lead by example to shape the culture and morale of a diverse and growing team.About the teamTo apply to the role per the internal transfers guidelines, please reach out to the hiring manager for an informational through the "REQUEST INFORMATIONAL" button on the job page.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner- Experience owning technology products ...

The Hub WW Delivery Offer and Expansion team is part of the Last Mile Delivery and Technology organization and is responsible for designing, launching and managing the offer strategy of the Hub Delivery program around the world across all of its various use cases.We are seeking a Senior Product Manager to join a team leading the creation of new offers and evolutions for Hub Delivery across the 8 countries in which it operates and in new countries in coming years. Initial areas of focus for this role will be Hub Delivery offers in the US and Japan. A successful candidate will excel in written and verbal communication, be fluent in dealing with and articulating trends and analysis of quantitative and qualitative methods, comfortable analyzing and prioritizing strategic trade-offs, experienced with product/program strategy and strong in stakeholder management. They will be comfortable with ambiguity in a fast-paced and ever-changing environment, have experience in international markets, drawn to thinking big and the prospect of evolving the program into new use cases, and will be able to roll-up their sleeves to dive deep into the data as well as to effectively partner with multiple stakeholders across internal and external teams. Any background in logistics, finance, last mile or supply chain will be considered a plus.Bellevue, WA is the preferred location for this position to facilitate coverage of Asia-Pacific time zones. Domestic relocation will be provided.Key job responsibilitiesOffers will include analysis of the operating environment, competitive benchmarking, partner profiles, value added services as well as pricing and policies for each country. The charter also includes monitoring of existing offers to identify opportunities for improvement, as well as planning pilots and related offers for Hub Delivery in new countries and for new use cases.A day in the lifeA day in the life of this role is likely to involve identifying and deep diving offer-related data to understand trends and offer performance, writing offer reviews and other strategy documents on the basis of analyzed data and meeting with stakeholders to discuss and align on offer recommendations or to monitor offer changes. This role is ideal for someone who is highly analytical, loves and is skilled at writing, has excellent judgment and enjoys engaging with global stakeholders.About the teamThe Hub Delivery Partner program is part of Amazon's fast growing and always evolving rural and urban delivery program. We partner with customer obsessed small business owners who then deliver to Amazon customers. Our partners raise the bar for the delivery experience, in some of the most complex last mile scenarios! We are in the process of growing a WW team to expand and support the channel in 8 countries!BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience owning/driving roadmap strategy and definition- Experience as a product manager or owner- Experience in influencing senior leadership through data driven insights- Experience working across functional teams and senior stakeholders ...

The candidate will be working as a member of the Sub-Same Day (SSD) delivery team as we work to provide faster than same day delivery across North America. We are looking for a Senior Product Manager with proven product management experience to own strategic, tactical, cross-functional, and technology projects and programs within our Sub Same Day Delivery offering. These roles require scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential. This role can require up to 10% travel annually.This position will be open to Bellevue, WA (Greater Seattle Area, Washington) and Nashville, TN for location options. Key job responsibilities- Coordinating closely with internal and external stakeholders worldwide to proactively identify, optimize, track and report performance.- Developing and utilizing data inputs and KPI’s to inform operational adjustments.- Define and create processes that will scale to meet growing business demands.- Partnering with Directors, Senior Managers, and other key operational and technical leaders across the organization.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 5+ years of product or program management, product marketing, business development or technology experience- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner- Experience owning technology products ...

Would you like to be part of a team focused on driving innovation in the transportation industry, while working to empower small business entrepreneurs, and contribute to Amazon’s sustainability goals? If you have strong customer focus, great instincts for navigating complex and ambiguous situations, and a passion for developing marketing strategies and compelling messaging and communications, you may be a great fit for the Sr. Product Marketing Manager role within Amazon Freight Partner (AFP). The AFP program enables entrepreneurs to start and grow their trucking business alongside Amazon, with exclusive training, ability to hire from their local communities, and long-term business growth potential. As a key member of the marketing team, you will build go-to-market (GTM) plans, marketing strategies, and program and product messaging for key launches for AFP owners and their drivers. You will dive deep to fully understand the audience and product offering, develop segmentation, and build GTM plans to drive adoption and engage your customer segment. You’ll create product positioning, key benefits, and customer-facing messaging. You will work across channel marketing, customer engagement teams, product and program owners, and other business teams to prioritize and design new marketing strategies and crisp and compelling communications that are informed by customer data and insights. This role owns building mechanisms and working models across teams and will require the ability to influence others. This role uses inputs from customer insights and data to influence the product and program roadmap. You will need to both think strategically to build your marketing plans and work tactically to execute them. Key job responsibilities• Define the marketing plan and tactics to achieve business objectives for product, program, and service launches, new features, and operational updates• Create the product narrative and write messaging to accelerate adoption and momentum; successfully bring innovative and category-defining products to market• Strategize and execute proactive multi-channel messaging and communications that will bring clarity and transparency to large scale operational changes• Create, develop, and implement content for in-person events• Work cross-functionally with teams in marketing, product, program management, PR, and other business teams• Provide messaging feedback on campaigns, creative assets, and other customer-facing initiatives• Advocate for the customer, distill market feedback across regions and categories into market intelligence that informs various• internal stakeholders and influences product roadmap and business decisions• Inspect performance metrics and create programs and mechanisms to drive results across the full customer lifecycle including monitoring and measuring the effectiveness of communication• Drive storytelling efforts and communication campaigns to both solve business needs, including written communication executive messaging, info graphics, newsletters, and video• Identify opportunities to build scalable mechanisms such as messaging guidelines and communications playbooksBASIC QUALIFICATIONS- 6+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional marketing programs- Experience leading go-to-market for consumer software or hardware product launches ...

Are you an experienced Product Marketing Manager with a proven track record in successfully managing multiple projects within a fast paced and dynamic environment? Do you strive in working on new and innovative ideas and programs? If you do, then the Fulfillment by Amazon (FBA) Inventory Optimization team is looking for you.The FBA Inventory Optimization team plays a critical role in helping Sellers optimize their inventory in the Amazon Fulfillment network (AFN). Within the broader team, our group specializes in building solutions that enable FBA Sellers to improve the sell-through and value of their excess inventory. We are seeking a passionate, world-class leader to drive the go to market strategy for Amazon Outlet, which aims to offer the largest selection of trust-worthy high discount products to bargain seeking consumers throughout their shopping journey on Amazon and to create the most cost-effective, easy to use channel for FBA Sellers to sell-through their excess inventory within AFN.Key job responsibilitiesThis role will direct the strategic execution of team priorities, including defining the brand strategy, value proposition, and customer segmentation. In this role, you will work with marketing channel owners to develop engaging go to market strategies and execute marketing campaigns to drive awareness of our Outlet program with selling partners and to drive traffic to our Outlet store with consumers. This role requires a highly resourceful, self-driven individual with the ability to partner with and collaborate effectively with multiple groups within Amazon. This individual will have a high level of comfort navigating ambiguity, the ability to investigate complex challenges, and can effectively influence cross-functional stakeholders. This role requires working backwards from our customers, applying innovative thinking, and diving deep to identify opportunities and deliver solutions.BASIC QUALIFICATIONS- 6+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional marketing programs- Experience leading go-to-market for consumer software or hardware product launches ...

Amazon is a Fortune 500 company based in Seattle, Washington, is the global leader in e-commerce. Since our start in 1995, we have significantly expanded our product offerings, international sites, and worldwide network of fulfillment and customer service centers. Our focus on the customer and innovation drives the growth of Amazon, offering our customers more types of products, more conveniently, and at even lower prices. The Global Engineering Services Sustainability and Automation team is seeking a dynamic, organized self-starter to lead ongoing development initiatives for Amazon’s award winning Collision Avoidance Program and integration autonomously guided vehicles for the growing fleet of Powered Industrial Truck (PIT) and related technologies for the world-wide Fulfillment Center network. ESSENTIAL DUTIES & RESPONSIBILITIES: - Manage the long term roadmap of feature development and bug fixes- Facilitate the integration of new autonomous vehicle products into the Amazon PIT saftey ecosystem - Lead the Amazon response to quality issues and incidents. - Manage vendor relationships, drive performance improvements, and short/long term goals. - Rapidly engage and understand complex technical systems, providing sharp root cause analysis to issue resolution - Create and drive imitative updates to Senior Leadership, planning, and execution teams - Inputs and support on better Project Management tools and processesA day in the lifeIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanBASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor's degree ...

The Defect Prevention & Reconciliation (DP&R) organization develops technology that identifies, reconciles, and prevents defects across Amazon’s fulfillment supply chain. DP&R’s scope includes all marketplaces worldwide with products that directly impact both Fulfillment By Amazon (FBA) selling partners and Retail vendors. The DP&R Change Management Team is focused on the change execution strategy to support our worldwide Operations, Program, and Product Teams. The Change Management Team ensures their stakeholders and customers are ready for any change we make at Amazon. Key job responsibilitiesThis role specifically will be the strategic leader for global Capacity Planning within Support Operations. This role will own Support Ops capacity planning and labor planning tools. The Capacity Planning PM will also work across teams to develop roadmaps for new strategies in the space. The Capacity Planning PM solves complex problems independently in ambiguous situations, making tradeoff decisions when necessary with the intent to simultaneously optimize labor, and provide a positive experience for our Seller Partners. Key stakeholders for this role include product management, finance, operations and multiple analytics and tech teams. Will be responsible to liaise with finance teams in the reconciliation of the budget plans against the actual expenses incurred through the contactsA day in the life• Retrieve, build, and analyzing data related to capacity planning• Develop strong partnerships and mechanism with upstream and downstream planning functions to measure, control and respond to planning variation.• Provide standard work process execution and functionality support to planning and execution teams.• Make strategic decisions based on cost vs ROIBASIC QUALIFICATIONS- Bachelor's degree- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Amazon is building the next generation of hardware and software products to support our global transportation network. The Relay Fleet Tech team owns hardware and software products for telematics, asset management and maintenance, visibility, and reusables for Middle Mile. Our primary customers are carriers, fleet operations, planning and optimization, sort-tech, and loss prevention teams. If you get excited about solving complex and impactful problems at scale, this role is for you. Our team is looking for a talented, motivated, and self-directed Senior Program Manager to join our team. As a Senior Program Manager, you will support product and operational needs and continuous improvement of hardware and software technology and products. The role requires broad technical, business, and operational knowledge in hardware product development, certification and qualification, solution operation, and vendor and partner engagement. It requires an aptitude for working with cutting-edge technology and a passion for finding creative solutions to delight our customers, internally and externally. As an ideal candidate, you will need a background in program management or product management of technology products or programs, demonstrated cross-functional leadership, and experience working with a diverse set of customers. You possess the ability to synthesize customer pain points, develop requirements, build project plans, drive decision making, and manage all aspects of execution. This requires rapid learning in new domain areas, understanding integration between products and systems, technical skillsets in analyzing data to make product decisions. This role is inherently cross-functional—you will work closely with engineering, business, finance, and executive teams to bring products to market. This job requires exceptional communication skills and having the ability to work independently in a high-pressure environment with all levels of leadership, and exercise sound judgment where clear guidelines may not exist. The successful candidate will be proficient at solving complex challenges, communicating persuasively and with a strong bias to get things done and deliver results.Key job responsibilitiesProgram Management- Manage and oversee various cross-functional hardware and software launches and programs, ensuring successful delivery.- Develop and refine detailed program strategies and milestone trackers in collaboration with product teams, effectively leading and motivating teams.- Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.- Develop collaboration with internal and external stakeholders to optimize resource allocation and project success.- Evaluate and prioritize projects in conjunction with customer needs and technical team inputs.- Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives.Data and reporting- Develop, implement, and oversee program metrics and hardware installation reporting for the programs, ensuring clear visibility of milestones and project performance.- Manage and communicate project budgets effectively.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Bachelor's degree in business, data science, public administration, finance, engineering, human resources or related field- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- Proven experience launching and/or leading programs ...

Amazon is building the next generation of hardware and software products to support our global transportation network. The Relay Fleet Tech team owns hardware and software products for telematics, asset management and maintenance, visibility, and reusables for Middle Mile. Our primary customers are carriers, fleet operations, planning and optimization, sort-tech, and loss prevention teams. If you get excited about solving complex and impactful problems at scale, this role is for you. Our team is looking for a talented, motivated, and self-directed Senior Program Manager to join our team. As a Senior Program Manager, you will support product and operational needs and continuous improvement of hardware and software technology and products. The role requires broad technical, business, and operational knowledge in hardware product development, certification and qualification, solution operation, and vendor and partner engagement. It requires an aptitude for working with leading technology and a passion for finding creative solutions to delight our customers, internally and externally. As an ideal candidate, you will need a background in program management or product management of technology products or programs, demonstrated cross-functional leadership, and experience working with a diverse set of customers. You possess the ability to synthesize customer pain points, develop requirements, build project plans, drive decision making, and manage all aspects of execution. This requires rapid learning in new domain areas, understanding integration between products and systems, technical skillsets in analyzing data to make product decisions. This role is inherently cross-functional—you will work closely with engineering, business, finance, and executive teams to bring products to market. This job requires exceptional communication skills and having the ability to work independently in a high-pressure environment with all levels of leadership, and exercise sound judgment where clear guidelines may not exist. The successful candidate will be proficient at solving complex challenges, communicating persuasively and with a strong bias to get things done and deliver results.Key job responsibilitiesProgram Management- Manage and oversee various cross-functional hardware and software launches and programs, ensuring successful delivery.- Develop and refine detailed program strategies and milestone trackers in collaboration with product teams, effectively leading and motivating teams.- Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.- Develop collaboration with internal and external stakeholders to optimize resource allocation and project success.- Evaluate and prioritize projects in conjunction with customer needs and technical team inputs.- Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives.Data and reporting- Develop, implement, and oversee program metrics and hardware installation reporting for the programs, ensuring clear visibility of milestones and project performance.- Manage and communicate project budgets effectively.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Bachelor's degree in business, data science, public administration, finance, engineering, human resources or related field- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- Proven experience launching and/or leading programs ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.It’s Day 1 for Amazon’s next billion dollar business and we are looking for a Sr SAP FICO Product Manager to work in a start-up environment who is passionate about technology and information systems, who thinks and acts globally, and has the ability to create and implement solutions.As the FI & CO expert, possess both the functional & technical background and that enables them to work with technology and a demonstrated ability to think broadly and strategically about Project Kuiper initiatives. They will experience a wide range of problem-solving situations requiring an understanding of business process and SAP configuration expertise. And able to design solutions, enhance and production support. Work closely with other SAP functional while designing and/or enhancement and support of these systems which is critical for scalability and cost-effective manufacturing of satellites and ground gateway terminals. To be successful you need to be highly motivated, detail oriented and effective communicator.Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Key job responsibilities- Manage a portfolio of projects related to SAP Finance and Controlling (FICO) module from design to deployment including integration with Amazon Corporate systems.- Build deployment project plans and manage risks impacting successful delivery.- Develop use cases by gathering business requirements, work with software development to build required features, clearly communicate dependencies and manage/track exceptions.- Participate and build Proof of Concepts (POCs) to ensure proposed solution can meet business requirements using SAP S/4.- Active participation in Unit Test, System Integration Test, User Acceptance Test, and User Training.- Apply strong knowledge of the business processes for designing, developing, and testing SAP S/4 HANA ERP functionality, which includes expertise in general ledger, accounts payable, project system, cost center accounting, product cost controlling and profit center accounting.- Configure SAP S/4 HANA FICO to meet business requirements, including connection points with PP, MM, PS, & SD and other modules and implementation of SAP best practices.- Have an ability to navigate through a large amount of ambiguity and drive consensus between cross-functional stakeholder groups.- Demonstrate crisp communication skills, have experience communicating project status to a broad audience and be willing to follow appropriate escalation channels to ensure delivery as planned.- Expertise and in-depth knowledge of Make-to-Order & Order-to-Cash processes.- Experience with SAP Material Actual Costing and Project Billing systems.- Solid organizational skills along with an aptitude for information technology.A day in the lifeCollaborate with other functional teams BASIC QUALIFICATIONS- Bachelor’s degree in Finance, computer science or equivalent- Experience managing programs across cross functional teams, building processes and coordinating release schedules.- 5+ years’ experience working as a functional lead with SAP S4 HANA FICO modules (GL, AP , AR & Costing).- 5+ years’ experience in configuring SAP S/4 HANA FICO to meet business requirements, including integrations with PP, MM, SD, and other modules.- 5+ years of experience in finance, supply chain, consulting or operations role with proven experience in leading process and systems transformation initiatives. ...

Project Kuiper is an initiative to increase global broadband access through a constellation of more than 3,000 satellites in low Earth orbit. Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world.Export Control Requirements: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.The Enterprise Applications is seeking for a Sr SAP Manufacturing Developer. As the SAP Manufacturing Integration & Intelligence (SAP MII) developer, you will manage the design, development and implementation of SAP MII projects connected to Enterprise Systems that allow for the rapid development and production of Space Hardware. The implementation of these systems are critical to scalability and cost effective business operations. We are looking for candidates who thrive in a fast-paced, start-up like environment. To be successful you need to be highly motivated and detail oriented while showing highest standards of execution.You will conduct defect analysis and perform necessary fixes and improvements. Collaborate with functional owners, architects and other personnel to develop dynamic and flexible systems to meet the emerging demands of internal customers in manufacturing. Review program codes and correct MII program errors. Maintain and update existing program codes as needed. Develop technical specification and estimations for assigned project. Work in compliance with the programming and documentation standards and solve production problems in a timely manner.Key job responsibilities• Build SAP ME and SAP MII based solution and handle all the deployment related activities. Build reports and deploy. Integration with ERP and Shop Floor Systems.• Active participation in Integration Test, User Acceptance Test and MES startup to ensure success and meet customer requirements.• Ensure that the deployed applications perform as per customer expectations and there are no performance issues• Building Proof of Concepts (POCs) using SAP ME and SAP MII as the service based on the business requirements• Lead the solution design and develop SAP MII applications to populate real and historical data extracting information from data sources Kepware, SAP S/4 HANA and shop floor systems (MII, Historian, etc.) for reporting and analysis.• Support improvement for areas including PP-PI, QM, MM, PM, PCo, and Scheduling.• Develop Web applications using SAP MII, PCo, Kepware, and SAP S/4 HANA• Develop Printing labels, Travelers documents, and purchase order receipt label, process order receipts, and shop floor forms in MII system.• Improve performance of the applications and servers through Performance tuning/sizing of servers, and changing the design and fine tuning the SQL queries.• Support various testing procedures (Unit testing, Integration testing, class room testing, shop floor testing).A day in the lifeYou will conduct defect analysis and perform necessary fixes and improvements. Collaborate with functional owners, architects and other personnel to develop dynamic and flexible systems to meet the emerging demands of internal customers in manufacturing. Review program codes and correct MII program errors. Maintain and update existing program codes as needed. Develop technical specification and estimations for assigned project. Work in compliance with the programming and documentation standards and solve production problems in a timely manner.About the teamProject Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world.Our team focuses on building Enterprise System Applications for manufacturing satellites. Your customers are Manufacturing, Operations and the Supply Chain teams at Kuiper.BASIC QUALIFICATIONS• 7+ years in an information technology role • 5+ years with SAP MII/ME• 5+ years implementation experience as SAP technical architect• 5+ years of solid Grasp of the fundamentals of operating SAP ERP. (RFC/ BAPI, ALE/ IDoc Settings), XML/ XPath/ Web Services• 5+ years of Transaction writing in MII ...