Bellevue

In Amazon Air, process driven techniques help us deliver smiles to both our internal and external customers daily. There are multiple ways to problem solve here, and we do it with consideration and respect for each other. We are diverse and united. Your thoughts, ideas, and contributions are highly valued here to solve any problem that we may encounter. There is no limit to how high you can “soar” here at Amazon Air!Amazon Air (AIR) seeks a Senior Supply Chain Manager (Sr. SCM) who will lead short term operations planning for the Amazon Air network. Responsibilities include optimizing for core metrics (cost, speed, volume, and quality), scaling through automation, and prioritizing/delegating network issues amongst team members. All of these require an individual who navigates ambiguous scenarios including decision making without all the required information. The individual must deliver results and scale despite constrained resources by inventing and simplifying. Collaboration with scientists, developers, and other tech teams is required. The Sr. SCM must look around corners, innovate, take risks, and optimize on a network-wide basis.Key job responsibilities- Influence and shape strategic decisions with internal stakeholders, using data-backed analytics to solve complex problems, while remaining customer obsessed- Partner with internal business teams including operations, ground transportation, finance, research, technology, and engineering to deliver improved results- Work closely with research science teams to develop tools for scaling/automation of network configuration- Manage and coordinate multiple project assignments simultaneously in a fast-paced, deadline-driven environment, accepting ownership and accountability of the process- Work within time constraints to meet business critical needs (often managing multiple, time-sensitive and high priority initiatives simultaneously), while measuring and identifying activities performed and ensuring service requirements are met- Analyze data from numerous databases (using Excel, Access, SQL and/or other data management systems) and perform ad hoc reporting and analysis as required- Travel domestically up to 15% of the time to various facilities in the Amazon networkBASIC QUALIFICATIONS- 5+ years of program or project management experience- 5+ years of supply chain experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor's degree- Experience analyzing data from numerous databases (using Excel, Access, SQL and/or other data management systems) ...

Join Amazon's dynamic environment as a (Senior) Supply Chain Manager, where you will play a crucial role in shaping and optimizing various facets of our operations. We have exciting opportunities across different business units, each seeking a skilled professional to lead strategic initiatives and drive process improvements in the supply chain domain. As a (Senior) Strategic Supply Chain Manager with a Procurement Background, you'll take end-to-end ownership of operations focusing on the strategic relationships with suppliers and internal stakeholders.In this role, you will collaborate with cross-functional teams, including Business, Operations, Supply Chain, Product, Finance, and more, utilize your analytical prowess to identify opportunities for operational improvements, implement scalable systems, and drive automation to enhance efficiency. You will be instrumental in identifying and leading strategic sourcing activities to lower the overall total cost of ownership for Amazon operations. The team is dedicated to ensuring equipment and service availability to meet business owner requirements. We are seeking individuals who can drive sourcing strategies, negotiate with suppliers, and execute contracts. Whether you're managing transportation initiatives, overseeing cross-functional programs, or focusing on strategic projects, your impact will be visible, ongoing, and contribute directly to our commitment to being the most customer-centric company on earth.Key job responsibilities• Establish sourcing strategies, negotiate with suppliers, and execute contracts to drive cost savings.• Drive and manage supplier relationships to enhance collaboration and achieve business goals.• Manage high spend categories, being accountable for cost savings, with a minimum of $80M in category spend.• Lead strategic sourcing activities to lower the overall total cost of ownership for Amazon operations.• Develop and negotiate framework agreements to reduce risk and support local teams in project-specific needsAbout the teamThe Amazon Logistics Supply Chain team owns the supply chain set-up and readiness for all new programs and products across multiple engineering categories (equipment, fixtures consumables etc.). We bring last & middle mile's ambitious goals to life by partnering with a wide set of stakeholders in Worldwide Engineering, WHS, Design, Operations and Procurement. We program manage vendors during the design, deployment, and change management stages. We partner internally and externally to deliver program milestones, cost, quality and sustainability.BASIC QUALIFICATIONS- Bachelor's degree in operations, supply chain, business, engineering, finance, or related fields.- 5+ years of strategic sourcing and procurement operations experience in indirect categories.- 5+ years of demonstrated analytical skills.- Intermediate knowledge of MS Excel (vlookups, pivot tables at minimum) ...

Amazon is seeking an industry proven and detail oriented Senior Supply Chain Manager to oversee Supplier Development Engineers and support supplier sourcing for our Material Handle Equipment (MHE) Automation program. Successful candidates are natural self-starters who have prior experience in the integrated automation project life cycle, contract manufacturing, change management, and system supplier and/or technology sourcing. Our Senior Supply Chain Manager must be agile with the ability to quickly adapt strategies, plans and solutions in response to dynamic business requirements. They also must be comfortable interfacing and driving various functional teams and individuals at all levels of the organization. Open minds, customer focus, innovation empowerment, advanced technologies, team first mindset, and individual drive to enable the team to deliver the most advanced and cost effective MHE automation solutions globally. Key job responsibilities- Develop and manage relationships with our key suppliers and business partners to enable and support project execution.- Review supplier designs and proposals to ensure that scope, pricing, and schedules support Amazon business needs.- Support consistent work package sourcing processes consistent with Amazon sourcing policies.- Facilitate suppliers’ understanding of Amazon global policies, equipment design standards, budget and cost targets, service and quality expectations.- Drive suppliers’ continuous improvement and value engineering in support of program’s performance metrics: quality, delivery, capacity, cost and safety.- Monitor suppliers’ supply chain, manufacturing, human capital with respect to overall program objectives.- Administer change management program that ensures program delivered per supporting commercial agreement with focus on cost, quality, and schedule objectives.- Develop alternate sourcing strategies to optimize costs and ensure continuity of supply.- Position requires 20% travelBASIC QUALIFICATIONS- Bachelor's degree- 5+ years of program or project management experience, with a focus on network capacity.- Experience using data and metrics to drive improvements in network capacity processes.- Intermediate knowledge of MS Excel (vlookups, pivot tables at minimum) and familiarity of SQL. ...

The Emerging Country Network Planning team is looking for a talented Senior Supply Chain Manager who will create solutions to optimize multi-year network topology design, along with Supply Chain planning processes for new country expansion. Our scope includes emerging countries such as Mexico, Brazil, Australia, Middle East, Singapore and new countries. As a team player you have an opportunity to work with some of the best Supply Chain professionals, tech teams, Worldwide Engineers, Operations Managers, Finance partners, and business leaders across the continents to design optimal Supply Chain network solutions with an objective to solve the conflicting goals and achieve best customer experience in the most cost efficient way.This role requires working with cross-functional teams across the countries to jointly define requirements, develop FC topology and network solutions, and manage the timelines for all current and future projects. In addition, the role also involves with working closely with Tech teams to implement tools and features related to supply chain optimization and inventory management. This position involves regular communication with senior management on status, risks/opportunities, and daily change control management. Cross-team coordination, project management, and executive interaction skills are essential.This position requires superior analytical thinkers, ability to understand complex data, diving deep through various information sources, and working closely with technology partners, local / regional operations, and finance teams to rapidly iterate and deliver solutions. This position also requires to work across a variety of teams to drive long term strategic initiatives and driving best practices adoptions. Successful candidates must thrive in fast-paced environments which encourage collaborative and creative problem solving and critical thinking.Key job responsibilities- Lead projects for cross-functional teams focused on the delivery of a new feature, service, product, or system that meet cost optimization and delivery experience maximization goals.- Contribute to the mid to long-term network planning process, tools, and features rollout and process standardization for new and emerging countries.- Define the best topology for emerging countries by leveraging on optimization tool sets to find answers for critical strategic questions such as how many facilities to build, what kinds they should be, where to put them, how to expect them to operate in terms of inbound/outbound, and how to connect them in our transportation system.- Gather requirements from appropriate business owners, write clear and detailed business requirement, prioritize features, and drive technical scoping as needed.- Partner with established markets team to benchmark the best practices and tools to drive implementation and adoption for new countries. - Create scalable mechanisms and best practices, actively work to remove bottlenecks. - Effectively influence stakeholders without having direct authority.- Communicate and drive strategic initiatives. - Proactively identify gaps / opportunities and decide when to make a case for single-threaded owners and other resourcing.- Around 5% annual travel to respective countries to understand local trans operations and processes.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamThe (Emerging Country Network Planning) team works to optimize multi-year network topology design, along with Supply Chain planning processes for new country expansion. Our scope includes emerging countries such as Mexico, Brazil, Australia, Middle East (AE, KSA, EG), Turkey and Singapore, with more to come with further international expansionBASIC QUALIFICATIONS- Bachelor's degree- 5+ years of experience in Supply Chain, Network planning, retail/e-commerce operations execution experience- 5+ years using MS Excel, SQL, or other related data analysis tools- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- 3+ years in a production, fulfillment, or planning environment- 3+ years experience and success at leading cross functional programs ...

Join Amazon's dynamic environment as a Senior Supply Chain Manager with a Network Capacity Background, where you will play a crucial role in shaping and optimizing various facets of our operations, concentrating on optimizing and managing the flow of inventory within the supply chain network. We have exciting opportunities across different business initiatives, each seeking a skilled professional to lead strategic initiatives and drive process improvements, with a specific focus on network capacity and the physical flow of goods or services within the supply chain network. As a Senior Supply Chain Manager, you will take end-to-end ownership of building and manifesting our capacity plan, operations, logistics optimization, network design, and analysis of operational efficiency.In this role, you will collaborate with cross-functional teams, including Business, Operations, Supply Chain, Product and program teams in SCOT, Finance, Engineering and construction and more. You will utilize your analytical prowess to identify opportunities for operational improvements, implement scalable systems, and drive automation to enhance efficiency, with a particular focus on optimizing the physical flow and operations within the supply chain network. Whether you are managing network capacity initiatives, overseeing cross-functional programs, or focusing on strategic projects, your impact will be visible, ongoing, and contribute directly to our commitment to being the most customer-centric company on earth. The ideal candidate will not only have strong analytical skills and operational acumen, they will also be able to present and visualize data in a succinct manner and craft concise and comprehensive verbal and written narratives to influence executive decisions.Key job responsibilities- Lead strategic initiatives related to network capacity within Amazon's various business units- Lead initiatives to optimize and manage the flow of inventory within the supply chain network- Balance capacity and demand, assess and improve the efficiency of distribution networks, warehouses, and logistics operations- Analyze and synthesize data to identify opportunities for enhancing customer experiences and operational efficiency in network capacity- Define metrics, develop program management mechanisms, and invent/simplify processes to drive decision-making in complex network capacity situations- Collaborate with stakeholders across different functions, influencing and facilitating agreements to achieve shared network capacity goals- Manage cross-functional network capacity initiatives, ensuring continuous improvement and adherence to lean philosophy at scale and develop cadences to communicate progress to senior leaders- Own a portfolio of cross-functional programs related to network capacity, driving performance improvement and efficiency in project delivery- Identify and deliver operational improvement opportunities in network capacity, focusing on inventory management, logistics strategy, and transportation optimization- Monitor and optimize key network capacity metrics to ensure the smooth flow of goods or services through the supply chain networkAbout the teamThe Global Capacity Planning team's mission is to plan and deliver the North America Customer fulfillment capacity to meet the demand of our customers at desired speed and quality while improving the long term cost structure of the network. Our customers are: S&OP, PPT, Finance, FC operations, WW and Operations Engineering, Real Estate, WW Design, Launch, and Safety/EHS.BASIC QUALIFICATIONS- 5+ years of program or project management experience- 5+ years of supply chain experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Join Amazon's dynamic environment as a Senior Supply Chain Manager with a Network Capacity Background, where you will play a crucial role in shaping and optimizing various facets of our operations, concentrating on optimizing and managing the flow of inventory within the supply chain network. We have exciting opportunities across different business initiatives, each seeking a skilled professional to lead strategic initiatives and drive process improvements, with a specific focus on network capacity and the physical flow of goods or services within the supply chain network. As a Senior Supply Chain Manager, you will take end-to-end ownership of building and manifesting our capacity plan, operations, logistics optimization, network design, and analysis of operational efficiency.In this role, you will collaborate with cross-functional teams, including Business, Operations, Supply Chain, Product and program teams in SCOT, Finance, Engineering and construction and more. You will utilize your analytical prowess to identify opportunities for operational improvements, implement scalable systems, and drive automation to enhance efficiency, with a particular focus on optimizing the physical flow and operations within the supply chain network. Whether you are managing network capacity initiatives, overseeing cross-functional programs, or focusing on strategic projects, your impact will be visible, ongoing, and contribute directly to our commitment to being the most customer-centric company on earth. The ideal candidate will not only have strong analytical skills and operational acumen, they will also be able to present and visualize data in a succinct manner and craft concise and comprehensive verbal and written narratives to influence executive decisions.Key job responsibilities- Lead strategic initiatives related to network capacity within Amazon's various business units- Lead initiatives to optimize and manage the flow of inventory within the supply chain network- Balance capacity and demand, assess and improve the efficiency of distribution networks, warehouses, and logistics operations- Analyze and synthesize data to identify opportunities for enhancing customer experiences and operational efficiency in network capacity- Define metrics, develop program management mechanisms, and invent/simplify processes to drive decision-making in complex network capacity situations- Collaborate with stakeholders across different functions, influencing and facilitating agreements to achieve shared network capacity goals- Manage cross-functional network capacity initiatives, ensuring continuous improvement and adherence to lean philosophy at scale and develop cadences to communicate progress to senior leaders- Own a portfolio of cross-functional programs related to network capacity, driving performance improvement and efficiency in project delivery- Identify and deliver operational improvement opportunities in network capacity, focusing on inventory management, logistics strategy, and transportation optimization- Monitor and optimize key network capacity metrics to ensure the smooth flow of goods or services through the supply chain networkAbout the teamThe Global Capacity Planning team's mission is to plan and deliver the North America Customer fulfillment capacity to meet the demand of our customers at desired speed and quality while improving the long term cost structure of the network. Our customers are: S&OP, PPT, Finance, FC operations, WW and Operations Engineering, Real Estate, WW Design, Launch, and Safety/EHS.BASIC QUALIFICATIONS- 5+ years of program or project management experience- 5+ years of supply chain experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Amazon Logistics leverages optimization techniques and data analysis to improve the last mile delivery network. Last Mile seeks a Senior Supply Chain Manager, Demand Planning to lead the planning space.Responsibilities:- Lead end-to-end network initiatives for planning involving cross-functional projects with multiple stakeholders- Develop network strategy for new initiatives- Analyze data on upstream connections using SQL, Tableau, and Excel- Define metrics to measure and monitor supply chain performance, inbound flows and transportation metrics- Interact with and influence field operations leaders- Collaborate with Research Scientists and Technology teams to develop planning models that optimize cost while meeting capacity needs- Partner with product managers to develop new tools and systems supporting business growthBASIC QUALIFICATIONS- 5+ years of program or project management experience- 5+ years of supply chain experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Join Amazon's dynamic environment as a Senior Supply Chain Manager with a planning background, where you will play a crucial role in shaping and optimizing various facets of our operations, concentrating on optimizing and managing the flow of goods, information, or services within the supply chain network. We have exciting opportunities across different business units, each seeking a skilled professional to lead strategic initiatives and drive process improvements, with a specific focus on network capacity and the physical flow of goods or services within the supply chain network. As a strategic supply chain manager, you'll take end-to-end ownership of operations, emphasizing sales & operations planning, logistics optimization, network design, and analysis of operational efficiency.In this role, you will collaborate with cross-functional teams, including Business, Operations, Supply Chain, Product, Finance, and more. Utilize your analytical prowess to identify opportunities for operational improvements, implement scalable systems, and drive automation to enhance efficiency, with a particular focus on optimizing the physical flow and operations within the supply chain network. Whether you're managing network capacity initiatives, overseeing cross-functional programs, or focusing on strategic projects, your impact will be visible, ongoing, and contribute directly to our commitment to being the most customer-centric company on earth.Key job responsibilities• Lead strategic initiatives related to network capacity within Amazon's various business units.• Concentrate on optimizing and managing the flow of goods, information, or services within the supply chain network.• Balance supply and demand, assess and improve the efficiency of distribution networks, warehouses, or logistics operations.• Analyze and synthesize data to identify opportunities for enhancing customer experiences and operational efficiency in network capacity.• Define metrics, develop program management mechanisms, and invent/simplify processes to drive decision-making in complex network capacity situations.• Collaborate with stakeholders across different functions, influencing and facilitating agreements to achieve shared network capacity goals.• Manage cross-functional network capacity initiatives, ensuring continuous improvement and adherence to lean philosophy at scale.• Own a portfolio of cross-functional programs related to network capacity, driving performance improvement and efficiency in project delivery.• Identify and deliver operational improvement opportunities in network capacity, focusing on inventory management, logistics strategy, and transportation optimization.• Monitor and optimize key network capacity metrics to ensure the smooth flow of goods or services through the supply chain network.BASIC QUALIFICATIONS- Bachelor's degree- 5+ years of supply chain experience- 5+ years of program or project management experience- 5+ years of working cross functionally with tech and non-tech teams experience- 5+ years of defining and implementing process improvement initiatives using data and metrics experience- Experience defining program requirements and using data and metrics to determine improvements- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL ...

Join Amazon's dynamic environment as a Senior Supply Chain Manager with a Network Capacity Background, where you will play a crucial role in shaping and optimizing various facets of our operations, concentrating on optimizing and managing the flow of goods, information, or services within the supply chain network. We have exciting opportunities across different business units, each seeking a skilled professional to lead strategic initiatives and drive process improvements, with a specific focus on network capacity and the physical flow of goods or services within the supply chain network. As a Senior Strategic Supply Chain Manager with a Network Capacity Background, you'll take end-to-end ownership of operations, emphasizing capacity planning, logistics optimization, network design, and analysis of operational efficiency.In this role, you will collaborate with cross-functional teams, including Business, Operations, Supply Chain, Product, Finance, and more. Utilize your analytical prowess to identify opportunities for operational improvements, implement scalable systems, and drive automation to enhance efficiency, with a particular focus on optimizing the physical flow and operations within the supply chain network. Whether you're managing network capacity initiatives, overseeing cross-functional programs, or focusing on strategic projects, your impact will be visible, ongoing, and contribute directly to our commitment to being the most customer-centric company on earth.Key job responsibilities• Lead strategic initiatives related to network capacity within Amazon's various business units.• Concentrate on optimizing and managing the flow of goods, information, or services within the supply chain network.• Balance supply and demand, assess and improve the efficiency of distribution networks, warehouses, or logistics operations.• Analyze and synthesize data to identify opportunities for enhancing customer experiences and operational efficiency in network capacity.• Define metrics, develop program management mechanisms, and invent/simplify processes to drive decision-making in complex network capacity situations.• Collaborate with stakeholders across different functions, influencing and facilitating agreements to achieve shared network capacity goals.• Manage cross-functional network capacity initiatives, ensuring continuous improvement and adherence to lean philosophy at scale.• Own a portfolio of cross-functional programs related to network capacity, driving performance improvement and efficiency in project delivery.• Identify and deliver operational improvement opportunities in network capacity, focusing on inventory management, logistics strategy, and transportation optimization.• Monitor and optimize key network capacity metrics to ensure the smooth flow of goods or services through the supply chain network.BASIC QUALIFICATIONS- Bachelor's degree in operations, supply chain, business, engineering, finance, or related fields.- 5+ years of program or project management experience, with a focus on network capacity.- Experience using data and metrics to drive improvements in network capacity processes.- Intermediate knowledge of MS Excel (vlookups, pivot tables at minimum) and familiarity of SQL. ...

Amazon is seeking an industry proven and detail oriented Supply Chain Manager to support the World Wide Amazon Logistics Engineering Supply Chain team. This role will lead global supplier development to enable frugal supplier options for the Last Mile automation technologies across EU and NA, driving cost savings through vendor selection, contract negotiations, and supply chain optimization. Key responsibilities include:• Research and expand global sourcing model for automation components/systems, securing low-cost and high quality supplier options.• Define business requirements and vendor selection criteria in collaboration with stakeholders.• Partner with procurement to negotiate contracts, ensuring key contractual terms including proper IP ownership for the required technologies.• Partner with cross-functional teams to enable should-cost analysis, value engineering, and cost optimization.• Drive milestone schedules, mitigate supply chain constraints, and ensure deployment readiness.• Align warranty, support network, and spare stock needs, ensuring quality after-sale technical support.• Lead supply chain readiness for existing/approved frugal supplier to deliver safety, ergonomic, and productivity benefits.• Manage delivery and address feedback for equipment deployment, collaborating with logistics providers and vendors. BASIC QUALIFICATIONS- •Bachelor's degree in operations, supply chain, business, engineering, finance, or related fields.- •5+ years experience in international strategic sourcing, supplier development, and supply chain management.- 5+ years analytical and negotiation skills, with a cost-savings mindset.- Extensive knowledge of supply chain operations, logistics, and vendor management best practices. ...

This role is open to locations in: Austin, TX, Bellevue, WA, Cincinnati, OH.At Amazon, we're working to be the Earth’s most customer-centric company. To get there, we need exceptionally talented, bright, and driven people. AWS Cloud Logistics (ACL) is seeking a Technical Infrastructure Program Manager (TIPM), to work within the ACL network. The TIPM is responsible for defining and delivering important infrastructure technology programs with broad cross-organizational, cross-regional or significant business impact. The work focuses on very large supply chain implementations for emerging technical products that solve significantly complex or endemic logistical problems.The TIPM is trusted to operate with complete independence and often assigned to focus on areas where the business and/or infrastructure strategy has not yet been defined. The TIPM may own the roadmap for a broader set of initiatives or manage a portfolio of programs. This individual may be asked to directly lead the design of the solution, implementation and delivery of a highly complicated cross-functional project in an ambiguous or new infrastructure/technology area. The TIPM is expected to consistently bring strong, data-driven, and strategic technical judgment to decisions, have a deep understanding of the core infrastructure technologies in their program and/or broad understanding of Amazon systems/technologies relevant to supply chain logistics.TIPM will proactively drive business and senior leader reviews, up to VP, aligning teams toward coherent strategies and effective business and supply chain approaches. They identify gaps/opportunities in or between regions, processes, and organizations (e.g., workflows, tooling, operating procedures, etc.). They decompose complex problems into straightforward infrastructure solutions and work to minimize areas of inefficacy. The TIPM would create, optimize, and drive adoption of the critical mechanisms necessary to ensure the ACL supply chain and/or product will be successful in the long-term.Travel approximately 25% of the time throughout North and Latin AmericaBASIC QUALIFICATIONS7+ years of product or program management experience.10+ years of working directly with engineering teams experience.5+ years experience managing programs across cross functional teams, building processes and coordinating release schedules. ...

Lead end-to-end product development of new hardware automating access to the trailer dock to address human/machine efficiency and safety improvements at the Fulfillment operations.Key job responsibilitiesCollaborate with engineering development teams and global process owners to architect and deliver technical solutions and define product roadmaps.Plan and design systems that increase critical-to-quality (CTQ) business needs by improving integration of people, materials, equipment, software, and finance.Leverage and integrate advanced technology into new product development to maximize return on investment and minimize costs.Simultaneously manage multiple projects while effectively influencing, negotiating, and communicating with internal and external business partners, contractors, and vendors.Coordinate with hardware and software engineering teams to develop product features that improve the performance of the Amazon fulfillment network.Work with operations team to manage the global deployment of automation solutions within the fulfillment network.Engage with suppliers, R&D groups, operations and procurement on engineering change coordination and cost reduction efforts.Lead continuous improvement projects to improve machine up-time and reduce machine breakdowns related to new technologiesDesign, fabricate, implement, and fully document equipment improvements and modifications related to new technologiesAbout the teamThe Amazon Key mission is to empower customers to easily manage access to their homes and businesses. To accomplish our mission, Amazon Key design, manufacture, sell and maintain Access Control products using the latest home security technologies. Amazon Key technology enables Amazon Delivery Associates to securely get access to semi-public space within buildings, in order to deliver parcels. Amazon Key continue to innovate and delight Amazon Key’s rapidly growing customer base. Amazon Key consistently works on high profile projects and seek talented individuals motivated by an opportunity to make an impact, work on challenging technical problems, and learn.BASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

We are looking for an exceptional Senior Technical Program Manager who is passionate about leveraging data-driven insights to drive strategic initiatives and deliver impactful solutions. You should possess both a strong technical background in program management and a keen business acumen that enables you to think strategically across complex systems and organizational boundaries. You will navigate a wide range of challenging scenarios requiring extensive use of data analysis, cross-functional collaboration, and strategic planning. The successful candidate will work in lock-step with Engineering teams, Data Scientists, Product Managers, Business Analysts, and other stakeholders across the organization to drive the successful execution of high-impact programs that enhance our analytics capabilities and customer experiences."Key job responsibilitiesWe are looking for an exceptional Senior Technical Program Manager who is passionate about leveraging data-driven insights to drive strategic initiatives and deliver impactful solutions. You should possess both a strong technical background in program management and a keen business acumen that enables you to think strategically across complex systems and organizational boundaries. You will navigate a wide range of challenging scenarios requiring extensive use of data analysis, cross-functional collaboration, and strategic planning. The successful candidate will work in lock-step with Engineering teams, Data Scientists, Product Managers, Business Analysts, and other stakeholders across the organization to drive the successful execution of high-impact programs that enhance our analytics capabilities and customer experiences.Key Responsibilities:Spearhead data-driven initiatives that leverage our rich datasets to extract actionable insights, improve customer experiences, and drive business valueLead cross-functional teams to design, implement, and optimize data architecture, pipelines, and advanced analytics solutions.Collaborate with Data Scientists, BI Engineers, and ML Scientists to implement innovative analytics algorithms for statistical analysis, prediction, clustering, and machine learning.Partner with Product Managers and Business Analysts to build and verify hypotheses that improve AWS Support business outcomes.Drive the continuous improvement of reporting and analysis processes, simplifying self-service support for customers through data-driven solutions.Keep abreast of advances in big data technologies and lead pilots to scale our data architecture to accommodate growing datasets and evolving customer needs.Translate complex data insights into clear, actionable recommendations for leadership and stakeholdersA day in the lifeYou will:Develop and improve the current data architecture, data quality, monitoring and data availability.Collaborate with Data Scientists to implement advanced analytics algorithms that exploit our rich data sets for statistical analysis, prediction, clustering and machine learning.Partner with BAs across teams to build and verify hypothesis to improve the AWS Support business.Help continually improve ongoing reporting and analysis processes, simplifying self-service support for customers.Keep up to date with advances in big data technologies and run pilots to design the data architecture to scale with the increased data sets of customer experience on AWS.About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Have you ever ordered a product on Amazon and wondered how it got to you so fast? Did you ever think about where did this package come from and how much would it have costed to do that delivery? If so, the Amazon Supply Chain Optimization organization is for you.Watch this video to learn more about our organization, SCOT: http://bit.ly/amazon-scotWithin SCOT, Amazon’s transportation systems enable millions of packages to be delivered to customers worldwide faster and cheaper while providing extraordinary customer experience – from search, checkout to shipment tracking to delivery. Our software systems include services that handle thousands of requests per second, make business decisions impacting billions of dollars a year, integrate with a network of small and large carriers worldwide, maintain business rules for millions of unique products, and improve experience for online shoppers. With rapid expansion into new geographies, innovations in supply chain, delivery models and customer experience, increasingly complex transportation network, ever expanding selection of products and growing number of shipments worldwide, we have an opportunity to build software that scales the business, leads the industry through innovation and delights millions of customers worldwide.As a Senior TPM, you will be driving mission critical programs which will shape Amazon's future and impact the transportation industry as a whole. You will find personal satisfaction in solving some of the most intriguing transportation problems and contribute to improving customer experience and saving millions of dollars for Amazon.Key job responsibilitiesThis space requires a high level of strategy, engagement, execution, and operations to evolve the ordering and fulfillment capabilities for the next decade. This team is critical to Amazon’s future success, and will provide great personal satisfaction and career development as we tackle some of the most intriguing network problems. The perfect candidate will thrive outside of defined role guidelines, practice extreme ownership, strike balance between strategic and tactical success, responsible for efficient execution, and communicate ideas in a concise and succinct manner.The key responsibilities are:1. Invent, design, and implement engineering solutions to complex problems throughout the global Amazon supply chain.2. Coordinate design and innovation efforts to develop optimal solutions for the fulfillment and transportation network. Tackle complex challenges and break them down into actionable steps, delivering results efficiently.3. Collaborate with other teams and operational partners to generate high quality, cost effective solutions for transportation of packages.4. Simultaneously manage multiple projects and tasks while effectively influencing, negotiating, and communicating with internal and external business partners.5. Provide technical leadership for large-scale software, architectural, operational projects.6. Develop and lead high-level strategic initiatives that will shape the future of our fulfillment network.About the teamWe are part of the Fulfillment Optimization org in SCOT and own the representation of the worldwide outbound transportation network to guide Amazon's Promise and Fulfillment decisions. The team is currently spread across Bellevue (WA), Austin (TX), and Vancouver (BC, Canada).BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Time and Attendance (TAA), is the Product and Technology arm of PXT that supports timekeeping, attendance, and ultimately pay for Amazon's millions of global employees. Timehub team, under TAA is responsible for building and enhancing critical tools/products supporting global workforce across Amazon sites. In particular, Timehub specializes in developing and maintaining systems and features that specifically address the time-related components that are eventually used to pay employees accurately. While working along the established roadmap, the team simultaneously pursues continuous innovation through developing Gen AI-based solutions aimed at enhancing Amazon workforce's experience, making it more seamless and efficient.We are seeking an experienced Senior Technical Program Manager to lead our cross functional and cross domain initiatives within the Timehub team at Amazon. This role will be pivotal in driving innovation and implementing cutting-edge solutions to revolutionize our time management systems and processes. Successful candidates will have a technical background, be detail driven and have excellent problem-solving abilities.Key job responsibilitiesAs Senior TPM in the Timehub space you will:- Work closely with stakeholders, software engineers and product teams to deliver high quality and scalable products deployed around the world. - Spearhead the strategy, development, and implementation of Amazon's own Time management solution. - Collaborate with cross-functional teams to enhance efficiency, accuracy, and user experience in time and attendance management. - Lead complex, multi-faceted technical programs from conception to launch, ensuring alignment with business objectives and technical feasibility.- Drive the adoption of Time Solutions among HR professionals, Operations Managers, and Associates across global Amazon sites. - Collaborate with the product teams to deliver the best product with most efficient use of resources and technologies. - Assess risks, anticipate bottlenecks, provide escalation management, make tradeoffs, balance the business needs versus technical constraints and encourage risk taking behavior to maximize business benefit. - Understand the micro-service architecture of Timehub products. - Work with business and product teams to understand the business requirements and use cases.- Work closely with Principal SDEs and Senior SDEs to define the end to end solution, drive prioritization and planning across domain teams, work with product managers and QA to validate the solution, and launch the solution to end customers. - Drive the projects through its life cycle till successful deployment in pilot and later expansion across full region. - Manage stakeholder and leadership communication and provide updates for MBR, QBR, and other leadership updates. BASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Global Trade Services (GTS) is looking for an experienced Trade Compliance Solutions Manager who will deliver global risk management solutions for customs valuation compliance. In this role, you will be part of a new team responsible for the development of the strategies, policies, processes, tools and solutions that anchors our customs valuation risk management programs and will be a key enabler for myriad cross border programs . You will work closely with different functions including legal, logistics and supply chain, accounting, finance, transfer pricing, business, and Product and Technology teams to continuously improve our customs valuation risk management capability. The ideal candidate would be a self starter with a subject matter expertise of trade regulations, particularly on customs valuation and experience with customs operations with a strong track record of delivering projects that involves coordination across different functions (e.g. tax, business, supply chain, tech)Key job responsibilities-Set objectives, and drive improvements to your space that you quantify with metrics. -Partner with stakeholders including trade, legal, tax, and finance and accounting to drive development of customs valuation-related policies, processes and solutions. -Build flexible and scalable solutions across various customized technologies, business models/supply chain arcs, and country regulatory regimes.-Stay informed on regulations and technologies relevant to your space and bring them into your risk management programs.-Drive alignment by providing near and long term considerations and impacts, and highlight recommended trade-offs and priorities. -Work with business intelligence engineers and technology teams to design, build and track key performance indicators and systems.-Communicate risks, proposals, regulatory updates and strategies to internal and external stakeholders in meetings and documents. A day in the lifeYou reviewed your notes from yesterday's meeting with the Amazon Devices team on their launch plan for UAE to prepare for the meeting with the local Trade Manager to discuss the customs valuation risk for the launch. Demonstrating your high judgment and subject matter expertise, you identified a solution gap when assessing the operating plan for the UAE launch which you want to include in the Quarterly Business Review (QBR) document you are authoring. You captured a similar use case for a Physical Store launch in UK and want to advocate for resources to develop a global solution for the emerging risk. About the teamThis position reports to the Senior Manager of Valuation Governance in the Global Trade Services (GTS) function. GTS is responsible for providing global trade and product compliance support for Amazon businesses, creating efficient processes that meet demanding cross border regulations, while minimizing impact to the business.BASIC QUALIFICATIONS- 6+ years of compliance, audit or risk management experience- Knowledge of Microsoft Office products and applications at an advanced level- Bachelor's degree or equivalent ...

Meridian is a unified design and development system purpose-built for crafting user experiences for drivers, shippers, operators, associates, carriers, and shoppers at Amazon. The Meridian team operates as the single-threaded-owner of the design system. We are a group of multi-functional design and development professionals focused on creating a beautiful and easy-to-use system that saves our partners time and raises the bar on design and front-end solutions at Amazon. In this role, you'll be able to innovate, deliver, and influence. You should have a demonstrable track record of success delivering high-quality design system solutions at scale. You should possess strong UX skills and a deep knowledge of standard web and mobile components and patterns. If you have a passion for crafting design tools and creating/evolving design systems, then Meridian is the team for you!Key job responsibilities - Develop, evolve, and champion all aspects of the Meridian Design System. - Contribute to the design and UX roadmap for Meridian. - Collaborate with design and development teams inside and outside of Operations that leverage Meridian for their efforts. - Present design solutions and gracefully defend your design decisions to the team and partners. - Communicate clearly with both internal and external customers. - Provide design support to teams using or looking to adopt the design system.About the teamWhat is Meridian?Meridian is a unified design and development system purpose-built for crafting user experiences for drivers, shippers, operators, associates, carriers, and shoppers. The Meridian team consists of a group of multi-functional design and development professionals with a passion for creating a beautiful and easy to use system that saves our partners time and raises the bar on design and front-end solutions at Amazon. BASIC QUALIFICATIONS- 6+ years of design experience- Have an available online portfolio- Experience with design tools such as Photoshop, Illustrator and InDesign and prototyping in HTML, JavaScript, CSS, Ajax ...

Amazon's ADX (Amazon Delivery Experience) team is seeking a skilled and visionary Senior UX Designer to join their multidisciplinary design studio. The ADX team is responsible for envisioning and delivering end-to-end solutions across the ecosystem of products that power Amazon's global Transportation, Shipping, and Delivery Services.As a Senior UX Designer on ADX's Middle Mile team, you will play a crucial role in enabling the transportation of goods by creating products for both internal and third-party customers. Your human-centered design process will leverage customer insights, data, UX methodologies, visual design, and accessibility to develop innovative experiences.Working closely with product managers, engineers, and executive leaders, you will create elegant and simple solutions that drive product decisions and roadmaps. Your strong UX skills and deep knowledge of standard web and mobile components and patterns will be instrumental in raising the bar on design and front-end solutions at Amazon.This is an opportunity to be part of a multi-functional team of design and development professionals focused on building a beautiful and easy-to-use system that saves our partners time. If you have a demonstrable track record of success delivering high-quality design system solutions at scale, we encourage you to apply. Join us as we innovate, deliver, and influence the future of logistics and transportation.Key job responsibilities- Plan and propose innovative solutions for a wide variety of product design challenges including, but not limited to: mobile, responsive web, and person-to-person interactions.- Lead the design for improvements of existing experiences and wholly new experiences while planning and defining strategy for the direction of future iterations.- Quickly iterate on multiple interactive design solutions and work through details.- Advocate for your design solutions by putting them in context the inputs that influenced the design decisions including business and user goals, demographic and usage data, and research findings.- Develop high level and/or detailed storyboards, mock-ups, interaction flows, and prototypes to effectively communicate interaction and design ideas.- Deliver work that's user-friendly, aesthetically engaging, and also produces results.- Work alongside engineers and product managers throughout all stages of the production cycle.- Assess and optimize the performance of new and existing features by actively participating in user research and assessing performance metrics.- Develop and maintain detailed user-interface specifications.- Present design work to multiple teams and senior leadership for review and feedback.- Contribute to the group’s shared knowledge of user-centered design and research methodologies.A day in the lifeAs a UX Designer, you will work closely with a team of UX designers, researchers, product managers, and developers to gather insights about customers and apply your expert information architecture and interaction design skills to the needs and problems you uncover. You will tackle the most significant challenges, generating and evaluating concepts, detailing solutions, and tracking improvements to customer experience and business health. You will be connect with, grow from, and contribute to others in the ADX team.About the teamOur designers are often as concerned with operational processes and physical interaction as we are digital interfaces. This is one of the key differentiators for ADX within Amazon. Our designers collaborate with product managers, developers, researchers, and executives to invent world-class multi-modal products.BASIC QUALIFICATIONS- 6+ years of design experience- Have an available online portfolio- Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps- Experience designing for both mobile and web/laptop ...

Are you interested in helping Amazon elevate the expectations of convenience and confidence when it comes to delivery, returns, and re-commerce in shopping? Amazon Delivery’s Customer Experiences team (ADX CX) is seeking our next Senior UX Designer to join us in shaping products and services that will enable millions of customers worldwide to control when, where, and how they receive and manage purchases from Earth’s largest selection. As a diverse group of design and research professionals, this means driving innovation for our customer experiences alongside Amazon's ever-evolving delivery, returns, and re-commerce capabilities and services. We partner with multi-disciplinary teams across our organization and Amazon to ensure these innovations are easy, reliable, seamless, and delightful for customers worldwide.Qualities that will help you succeed:• You are creative, curious, comfortable working in cross-functional environments and show a strong bias for action to deliver results. • You will have a consistent track record of developing and launching new ideas and step-change improvements.• You balance time and business constraints when improving experiences for the customer while pushing toward the vision of the ideal experience for the customer• You are proactive in driving alignment and navigating debates through effective communication and relationship-building.Key job responsibilitiesAs a key driver in designing solutions and up-leveling the quality of our customer experiences, you will:• Bring forward innovative ideas and solutions and raise the bar on customer's experience with delivery.• Effectively advocate and design for the customer through objective data such as market analysis, customer insights, technical constraints/opportunities, and business insights.• Partner closely with business and development teams to plan and balance immediate changes with long-term, scalable solutions.• Quickly and thoroughly creating user flows, wire frames, visual designs, and prototypes to effectively concept and communicate detailed interaction behaviors that support decision making and development.• Assess and optimize the effectiveness of new and existing features by proactively planning, performing, and advocating validation techniques like usability testing, user research, and interpreting analytic data.• Present design work to UX partners, cross-disciplinary teams, and executive leaders.BASIC QUALIFICATIONS- 8+ years of design experience- Have an available online portfolio- Knowledge of usability principles and techniques- Experience defining and maintaining design patterns and UX standards- Experience with best practices for Product and Experience Design (including User Interfaces, Information Architecture, and Interaction Design)- Experience in end-to-end design projects from design strategy through execution- Knowledge of best practices for information architecture and product design- Experience designing and prototyping with tools such as Figma, Photoshop, Illustrator, Proto.io, HTML, or similar ...

Do you want to influence the experience of millions of customers? Do you want to work in a collaborative environment that impacts products from across the company? The Recipient Experience (REX) team owns and build customer-facing experiences which help us realize our mission of providing a perfectly executed, transparent, and flexible delivery experience that customers LOVE. Your solutions will provide the data needed to anticipate and resolve customer's questions before they are asked. At Amazon, we are known for our customer obsession. We need your ideas and your ability to take initiative, innovate, and produce results as we continuously improve the customer experience.Key job responsibilitiesAs a Software Development Engineer in Test II (SDET II) at Amazon, you will lead the design and development of robust testing frameworks and tools, collaborating closely with a team of engineers and product managers. To succeed in this role, you must uphold high standards for code quality, comprehensive test coverage, and operational excellence. You will create mechanisms to achieve and iterate on quality improvements, leading testing projects end-to-end while working with and guiding other engineers to ensure top-notch software delivery. In this position, you will have the autonomy to build and optimize testing solutions from Day One. You'll also engage in technical design and strategy discussions, with unparalleled career growth opportunities that only Amazon can provide. About the teamAre you ready to build and automate testing frameworks at a scale used by millions of Amazon customers worldwide? Join our REX QA team as a Software Development Engineer in Test (SDET) and be at the forefront of ensuring top-notch quality for our customers' Recipient Experience. Over the next three years, our vision focuses on refining QA processes, developing advanced QA tools for end-to-end order data simulation, and achieving comprehensive automated regression testing. As an SDET, you will play a crucial role in driving these initiatives, collaborating with diverse development teams, and ensuring our automation frameworks proactively identify and fix issues before they impact our customers. Be part of a team that is not just about quality assurance but also about innovation and excellence in testing at scale. Submit your application today and help us shape the future at Amazon!BASIC QUALIFICATIONS- 3+ years of non-internship professional software development testing experience- 4+ years of test automation frameworks and tools building experience- Experience programming with at least one modern language such as Java, C++, or C# including object-oriented design ...