Senior Supply Chain Manager, Strategic Planning, AMZL Strategic Planning

Join Amazon's dynamic environment as a Supply Chain Manager, where you will play a crucial role in shaping and optimizing various facets of our operations, concentrating on optimizing and managing the flow of goods, information, or services within the supply chain network. We have exciting opportunities across different business units, each seeking a skilled professional to lead strategic initiatives and drive process improvements, with a specific focus on network capacity and the physical flow of goods or services within the supply chain network. As a Strategic Supply Chain Manager, you'll take end-to-end ownership of capacity planning, logistics optimization, network design, and analysis of operational efficiency.In this role, you will collaborate with cross-functional teams, including Business, Operations, Supply Chain, Product, Finance, and more. Utilize your analytical prowess to identify opportunities for operational improvements, implement scalable systems, and drive automation to enhance efficiency, with a particular focus on optimizing the physical flow and operations within the supply chain network. Whether you're managing network capacity initiatives, overseeing cross-functional programs, or focusing on strategic projects, your impact will be visible, ongoing, and contribute directly to our commitment to being the most customer-centric company on earth.Key job responsibilities- Lead strategic initiatives related to network planning within Amazon's various business units.- Concentrate on optimizing and managing the flow of goods, information, or services within the supply chain network.- Balance supply and demand, assess and improve the efficiency of distribution networks, warehouses, or logistics operations.- Analyze and synthesize data to identify opportunities for enhancing customer experiences and operational efficiency in network capacity.- Define metrics, develop program management mechanisms, and invent/simplify processes to drive decision-making in complex network capacity situations.- Collaborate with stakeholders across different functions, influencing and facilitating agreements to achieve shared network capacity goals.- Manage cross-functional network capacity initiatives, ensuring continuous improvement and adherence to lean philosophy at scale.- Own a portfolio of cross-functional programs related to network capacity, driving performance improvement and efficiency in project delivery.- Identify and deliver operational improvement opportunities in network capacity, focusing on inventory management, logistics strategy, and transportation optimization.- Monitor and optimize key network capacity metrics to ensure the smooth flow of goods or services through the supply chain network.BASIC QUALIFICATIONS- 3+ years of supply chain experience- Bachelor's degree- Master's degree- Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc. ...

Senior Supply Chain Manager, Supply Chain Innovation

Amazon’s Global Supply Chain (GSC) team is looking for a leader to join our team as a Senior Supply Chain Manager, Supply Chain Innovation. The position plays an important role in shaping the future of Amazon's inbound supply chain designs and strategies, ensuring a synchronized view of inventory flow, transportation, storage and fulfillment network, and the capacity and capabilities designed to facilitate them all. This is a high impact role with an opportunity to influence one of the most high visibility and high impact areas.This Senior Supply Chain Manager will be part of a team that owns the business planning, reporting, and review process, ensuring cohesive strategies across various stakeholders and influencing org-level roadmaps. In addition, this person will play a key role in the development of new and innovative supply chain concepts, by providing a structured mechanism through which these initiatives undergo their evaluation and expediting the pace of innovation. The ideal candidate is someone with proven track record of driving strategic initiatives, creating repeatable and scalable mechanisms, delivering results under tight timelines, and communicating well both verbally and in writing.Key job responsibilities- Coordinate strategic planning and monthly business reviews by setting clear timelines and expectations for the various inbound teams- Participate in leadership discussions on inbound vision and strategy; influence organizational-level decisions and align roadmaps to deliver the vision- Build mechanisms to consolidate and inspect inbound metrics; provide new insights to senior leadership to improve their understanding of inbound- Partner with stakeholders from Supply Chain, Product, Operations, BI, and Finance to evaluate newly proposed initiatives; evolve the process into a highly automated and structured approach- Conduct independent research to identify supply chain inefficiencies, recommend solves, and influence partner teams to prioritize and executeAbout the teamSupply Chain Innovation (SCI) identify, evaluate, and lead Inbound Supply Chain initiatives, and scale them to improve end to end cost, speed, and network resiliency. For initiatives with high impact and broad scope with no clear line of ownership, we provide leadership to develop, trial, and scale solutions to full network implementationBASIC QUALIFICATIONS- 5+ years of program or project management experience- 5+ years of supply chain experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Senior Supply Chain Manager, WW AMZL Engineering Supply Chain

Amazon is seeking an industry proven and detail oriented Supply Chain Manager to support the World Wide Amazon Logistics Engineering Supply Chain team. This role will lead global supplier development to enable frugal supplier options for the Last Mile automation technologies across EU and NA, driving cost savings through vendor selection, contract negotiations, and supply chain optimization. Key responsibilities include:• Research and expand global sourcing model for automation components/systems, securing low-cost and high quality supplier options.• Define business requirements and vendor selection criteria in collaboration with stakeholders.• Partner with procurement to negotiate contracts, ensuring key contractual terms including proper IP ownership for the required technologies.• Partner with cross-functional teams to enable should-cost analysis, value engineering, and cost optimization.• Drive milestone schedules, mitigate supply chain constraints, and ensure deployment readiness.• Align warranty, support network, and spare stock needs, ensuring quality after-sale technical support.• Lead supply chain readiness for existing/approved frugal supplier to deliver safety, ergonomic, and productivity benefits.• Manage delivery and address feedback for equipment deployment, collaborating with logistics providers and vendors. BASIC QUALIFICATIONS- •Bachelor's degree in operations, supply chain, business, engineering, finance, or related fields.- •5+ years experience in international strategic sourcing, supplier development, and supply chain management.- 5+ years analytical and negotiation skills, with a cost-savings mindset.- Extensive knowledge of supply chain operations, logistics, and vendor management best practices. ...

Senior Technical Product Manager, Supply Chain Optimization Technologies, Same Day

We're seeking a Senior Technical Product Manager to drive the vision across Supply Chain Optimization Technologies (SCOT) teams, Ops, Retail and FBA to support inventory availability for same day delivery programs. We are a fast-growing and exciting business that delights customers every day with need it now selection delivered in hours.As a Sr Product Manager-Tech, you will establish the vision and set up the mechanisms with partner organizations to support the execution of Selection for Speed Programs in US. You are an ambassador of sub-same day program driving insights generation, owning end-to-end product vision and articulating the requirements. You are an effective negotiator, make smart trade-offs without sacrificing quality, and drive appropriate schedules. You are hands-on with modeling/analysis and use data to influence our business strategy and technical priorities. Successful candidate will have a proven track record of managing complex deep-dives without BIE support, navigating ambiguity and working with Senior Leadership. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done. We are looking for an individual who brings a diverse set of unblocking tools and mechanisms, resulting in an ability to cultivate relationships and earn trust with teams both inside and outside of your overall organization. This is a highly visible position. You must have the experience and capability to prepare documentation for senior executives and align your roadmap with Amazon’s strategic objectives. Excellent written, verbal communication and data analytical skills are a necessity.Key job responsibilities- Leading with vision and change to bring new or evolve existing innovative technologies for Sub-Same day program- Establish effective and data-driven mechanisms to convey system and process gaps across multiple orgs- Approach complex business problems, aligning divergent stakeholder teams to a common plan- Work closely with technical teams to understand root causes of customer pain points and drive the right solutions to exceed customer expectations- With input from business stakeholders, develop business and product requirements, prioritize needs, and manage milestones and overall roadmap. Create buy-in for the product vision both internally and with key external partnersA day in the lifeIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan Learn more about our benefits here:https://amazon.jobs/en/internal/benefits/us-benefits-and-stockBASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience writing SQL queries and managing complex deep-dives ...

Senior Technical Program Manager, AWS Kumo Analytics

We are looking for an exceptional Senior Technical Program Manager who is passionate about leveraging data-driven insights to drive strategic initiatives and deliver impactful solutions. You should possess both a strong technical background in program management and a keen business acumen that enables you to think strategically across complex systems and organizational boundaries. You will navigate a wide range of challenging scenarios requiring extensive use of data analysis, cross-functional collaboration, and strategic planning. The successful candidate will work in lock-step with Engineering teams, Data Scientists, Product Managers, Business Analysts, and other stakeholders across the organization to drive the successful execution of high-impact programs that enhance our analytics capabilities and customer experiences."Key job responsibilitiesWe are looking for an exceptional Senior Technical Program Manager who is passionate about leveraging data-driven insights to drive strategic initiatives and deliver impactful solutions. You should possess both a strong technical background in program management and a keen business acumen that enables you to think strategically across complex systems and organizational boundaries. You will navigate a wide range of challenging scenarios requiring extensive use of data analysis, cross-functional collaboration, and strategic planning. The successful candidate will work in lock-step with Engineering teams, Data Scientists, Product Managers, Business Analysts, and other stakeholders across the organization to drive the successful execution of high-impact programs that enhance our analytics capabilities and customer experiences.Key Responsibilities:Spearhead data-driven initiatives that leverage our rich datasets to extract actionable insights, improve customer experiences, and drive business valueLead cross-functional teams to design, implement, and optimize data architecture, pipelines, and advanced analytics solutions.Collaborate with Data Scientists, BI Engineers, and ML Scientists to implement innovative analytics algorithms for statistical analysis, prediction, clustering, and machine learning.Partner with Product Managers and Business Analysts to build and verify hypotheses that improve AWS Support business outcomes.Drive the continuous improvement of reporting and analysis processes, simplifying self-service support for customers through data-driven solutions.Keep abreast of advances in big data technologies and lead pilots to scale our data architecture to accommodate growing datasets and evolving customer needs.Translate complex data insights into clear, actionable recommendations for leadership and stakeholdersA day in the lifeYou will:Develop and improve the current data architecture, data quality, monitoring and data availability.Collaborate with Data Scientists to implement advanced analytics algorithms that exploit our rich data sets for statistical analysis, prediction, clustering and machine learning.Partner with BAs across teams to build and verify hypothesis to improve the AWS Support business.Help continually improve ongoing reporting and analysis processes, simplifying self-service support for customers.Keep up to date with advances in big data technologies and run pilots to design the data architecture to scale with the increased data sets of customer experience on AWS.About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Senior Technical Program Manager, Digital Acceleration

Does engaging across all Amazon Digital Businesses on large scale programs that impact all of Amazon’s Customers around the world excite you? The Digital Acceleration team is recruiting for a Senior Technical Program Manager to work on company-wide programs to define and drive execution of key initiatives while ensuring we do so in an efficiency and cost effective manner. You will provide technical direction for global teams focused on providing Amazon customers with digital experiences to world-class excellence. You will be responsible for driving large-scale initiatives to continuously improve customer experience. The right candidate for this role is someone who has both a strong technical background, and either technical management or program/product management background. You must be comfortable working with both service oriented architectures, and large, complex sets. You must have a diverse set of unblocking tools and mechanisms, resulting in an ability to cultivate relationships and earn trust with teams both inside and outside of your overall organization. As a Senior TPM you will:(1) drive large scale customer impacting programs (2) innovate, pitch and refine ideas to engineering leaders and executives and (3) develop roadmaps for large and complicated scalable architectural changes and drive them to delivery. You will work with several business and core technical teams to understand specific business needs, assist in the technical design of processes and technical solutions, innovate new features, and then work with engineering teams to deliver. As part of program management, you will also assess risk, develop risk mitigation plans, anticipate and resolve bottlenecks, manage issue escalation, and make tradeoffs balancing the business needs versus technical concerns and compliance requirements.A successful candidate will have an established track record in customer facing, cross-functional program initiatives, have broad and deep technical knowledge, have demonstrated problem solving skills, excellent schedule/delivery management skills, great communication skills, and a motivation to achieve results in a fast paced collaborative environment. Additionally, a successful candidate will have the ability to quickly earn trust with the teams they engage with, foster a positive program environment, and come to each discussion, deliverable, and issue with a “can do” attitude.Key job responsibilities- Program management of large scale complex initiatives through the entire development life cycle; planning, execution, status reporting and coordination against project plans and delivery commitments- Provide leadership and support for multiple engineering teams operating. Engage the engineering teams and TPMs of various organizations to ensure that their iterations on design and development enable delivery by needed deadlines.- Work closely with business engineering teams to ensure business needs are met without compromising long term platform health and evolution.- Facilitate roadmap development across the multiple engineering teams and help shape the overall vision to build cost effective solutions software solutions that suitable for Amazon scale.- Facilitate launch planning across multiple teams to bring the project end points along multiple work streams into a single timeline to meet compliance readiness dates- Coordinate with TPMs/SDMs/PMs from tech work streams to ensure that technical and non-technical plans and initiatives are coordinated and achieve the goals of business needs without impacting the performance of the business teams.About the teamAmazon Digital Acceleration powers ordering, subscriptions, and device management for Prime, Amazon Video, Music, Audible, Alexa, and Kindle, amongst other digital businesses. We process billions of digital purchases every year and enable our digital businesses to grow their businesses worldwide. We are on a mission to be earth's best provider of one-time and recurring digital commerce, delivering a seamless and enjoyable post-purchase customer experience.BASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Senior Technical Program Manager, Timehub, Amazon Experience Technology

Time and Attendance (TAA), is the Product and Technology arm of PXT that supports timekeeping, attendance, and ultimately pay for Amazon's millions of global employees. Timehub team, under TAA is responsible for building and enhancing critical tools/products supporting global workforce across Amazon sites. In particular, Timehub specializes in developing and maintaining systems and features that specifically address the time-related components that are eventually used to pay employees accurately. While working along the established roadmap, the team simultaneously pursues continuous innovation through developing Gen AI-based solutions aimed at enhancing Amazon workforce's experience, making it more seamless and efficient.We are seeking an experienced Senior Technical Program Manager to lead our cross functional and cross domain initiatives within the Timehub team at Amazon. This role will be pivotal in driving innovation and implementing cutting-edge solutions to revolutionize our time management systems and processes. Successful candidates will have a technical background, be detail driven and have excellent problem-solving abilities.Key job responsibilitiesAs Senior TPM in the Timehub space you will:- Work closely with stakeholders, software engineers and product teams to deliver high quality and scalable products deployed around the world. - Spearhead the strategy, development, and implementation of Amazon's own Time management solution. - Collaborate with cross-functional teams to enhance efficiency, accuracy, and user experience in time and attendance management. - Lead complex, multi-faceted technical programs from conception to launch, ensuring alignment with business objectives and technical feasibility.- Drive the adoption of Time Solutions among HR professionals, Operations Managers, and Associates across global Amazon sites. - Collaborate with the product teams to deliver the best product with most efficient use of resources and technologies. - Assess risks, anticipate bottlenecks, provide escalation management, make tradeoffs, balance the business needs versus technical constraints and encourage risk taking behavior to maximize business benefit. - Understand the micro-service architecture of Timehub products. - Work with business and product teams to understand the business requirements and use cases.- Work closely with Principal SDEs and Senior SDEs to define the end to end solution, drive prioritization and planning across domain teams, work with product managers and QA to validate the solution, and launch the solution to end customers. - Drive the projects through its life cycle till successful deployment in pilot and later expansion across full region. - Manage stakeholder and leadership communication and provide updates for MBR, QBR, and other leadership updates. BASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Senior Trade Compliance Program Manager, Global Trade Services

Global Trade Services (GTS) is looking for an experienced Trade Compliance Solutions Manager who will deliver global risk management solutions for customs valuation compliance. In this role, you will be part of a new team responsible for the development of the strategies, policies, processes, tools and solutions that anchors our customs valuation risk management programs and will be a key enabler for myriad cross border programs . You will work closely with different functions including legal, logistics and supply chain, accounting, finance, transfer pricing, business, and Product and Technology teams to continuously improve our customs valuation risk management capability. The ideal candidate would be a self starter with a subject matter expertise of trade regulations, particularly on customs valuation and experience with customs operations with a strong track record of delivering projects that involves coordination across different functions (e.g. tax, business, supply chain, tech)Key job responsibilities-Set objectives, and drive improvements to your space that you quantify with metrics. -Partner with stakeholders including trade, legal, tax, and finance and accounting to drive development of customs valuation-related policies, processes and solutions. -Build flexible and scalable solutions across various customized technologies, business models/supply chain arcs, and country regulatory regimes.-Stay informed on regulations and technologies relevant to your space and bring them into your risk management programs.-Drive alignment by providing near and long term considerations and impacts, and highlight recommended trade-offs and priorities. -Work with business intelligence engineers and technology teams to design, build and track key performance indicators and systems.-Communicate risks, proposals, regulatory updates and strategies to internal and external stakeholders in meetings and documents. A day in the lifeYou reviewed your notes from yesterday's meeting with the Amazon Devices team on their launch plan for UAE to prepare for the meeting with the local Trade Manager to discuss the customs valuation risk for the launch. Demonstrating your high judgment and subject matter expertise, you identified a solution gap when assessing the operating plan for the UAE launch which you want to include in the Quarterly Business Review (QBR) document you are authoring. You captured a similar use case for a Physical Store launch in UK and want to advocate for resources to develop a global solution for the emerging risk. About the teamThis position reports to the Senior Manager of Valuation Governance in the Global Trade Services (GTS) function. GTS is responsible for providing global trade and product compliance support for Amazon businesses, creating efficient processes that meet demanding cross border regulations, while minimizing impact to the business.BASIC QUALIFICATIONS- 6+ years of compliance, audit or risk management experience- Knowledge of Microsoft Office products and applications at an advanced level- Bachelor's degree or equivalent ...

Senior UX Designer, ADX

Amazon's ADX (Amazon Delivery Experience) team is seeking a skilled and visionary Senior UX Designer to join their multidisciplinary design studio. The ADX team is responsible for envisioning and delivering end-to-end solutions across the ecosystem of products that power Amazon's global Transportation, Shipping, and Delivery Services.As a Senior UX Designer on ADX's Middle Mile team, you will play a crucial role in enabling the transportation of goods by creating products for both internal and third-party customers. Your human-centered design process will leverage customer insights, data, UX methodologies, visual design, and accessibility to develop innovative experiences.Working closely with product managers, engineers, and executive leaders, you will create elegant and simple solutions that drive product decisions and roadmaps. Your strong UX skills and deep knowledge of standard web and mobile components and patterns will be instrumental in raising the bar on design and front-end solutions at Amazon.This is an opportunity to be part of a multi-functional team of design and development professionals focused on building a beautiful and easy-to-use system that saves our partners time. If you have a demonstrable track record of success delivering high-quality design system solutions at scale, we encourage you to apply. Join us as we innovate, deliver, and influence the future of logistics and transportation.Key job responsibilities- Plan and propose innovative solutions for a wide variety of product design challenges including, but not limited to: mobile, responsive web, and person-to-person interactions.- Lead the design for improvements of existing experiences and wholly new experiences while planning and defining strategy for the direction of future iterations.- Quickly iterate on multiple interactive design solutions and work through details.- Advocate for your design solutions by putting them in context the inputs that influenced the design decisions including business and user goals, demographic and usage data, and research findings.- Develop high level and/or detailed storyboards, mock-ups, interaction flows, and prototypes to effectively communicate interaction and design ideas.- Deliver work that's user-friendly, aesthetically engaging, and also produces results.- Work alongside engineers and product managers throughout all stages of the production cycle.- Assess and optimize the performance of new and existing features by actively participating in user research and assessing performance metrics.- Develop and maintain detailed user-interface specifications.- Present design work to multiple teams and senior leadership for review and feedback.- Contribute to the group’s shared knowledge of user-centered design and research methodologies.A day in the lifeAs a UX Designer, you will work closely with a team of UX designers, researchers, product managers, and developers to gather insights about customers and apply your expert information architecture and interaction design skills to the needs and problems you uncover. You will tackle the most significant challenges, generating and evaluating concepts, detailing solutions, and tracking improvements to customer experience and business health. You will be connect with, grow from, and contribute to others in the ADX team.About the teamOur designers are often as concerned with operational processes and physical interaction as we are digital interfaces. This is one of the key differentiators for ADX within Amazon. Our designers collaborate with product managers, developers, researchers, and executives to invent world-class multi-modal products.BASIC QUALIFICATIONS- 6+ years of design experience- Have an available online portfolio- Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps- Experience designing for both mobile and web/laptop ...

Senior UX Designer, Amazon Delivery Customer Experiences

Are you interested in helping Amazon elevate the expectations of convenience and confidence when it comes to delivery, returns, and re-commerce in shopping? Amazon Delivery’s Customer Experiences team (ADX CX) is seeking our next Senior UX Designer to join us in shaping products and services that will enable millions of customers worldwide to control when, where, and how they receive and manage purchases from Earth’s largest selection. As a diverse group of design and research professionals, this means driving innovation for our customer experiences alongside Amazon's ever-evolving delivery, returns, and re-commerce capabilities and services. We partner with multi-disciplinary teams across our organization and Amazon to ensure these innovations are easy, reliable, seamless, and delightful for customers worldwide.Qualities that will help you succeed:• You are creative, curious, comfortable working in cross-functional environments and show a strong bias for action to deliver results. • You will have a consistent track record of developing and launching new ideas and step-change improvements.• You balance time and business constraints when improving experiences for the customer while pushing toward the vision of the ideal experience for the customer• You are proactive in driving alignment and navigating debates through effective communication and relationship-building.Key job responsibilitiesAs a key driver in designing solutions and up-leveling the quality of our customer experiences, you will:• Bring forward innovative ideas and solutions and raise the bar on customer's experience with delivery.• Effectively advocate and design for the customer through objective data such as market analysis, customer insights, technical constraints/opportunities, and business insights.• Partner closely with business and development teams to plan and balance immediate changes with long-term, scalable solutions.• Quickly and thoroughly creating user flows, wire frames, visual designs, and prototypes to effectively concept and communicate detailed interaction behaviors that support decision making and development.• Assess and optimize the effectiveness of new and existing features by proactively planning, performing, and advocating validation techniques like usability testing, user research, and interpreting analytic data.• Present design work to UX partners, cross-disciplinary teams, and executive leaders.BASIC QUALIFICATIONS- 8+ years of design experience- Have an available online portfolio- Knowledge of usability principles and techniques- Experience defining and maintaining design patterns and UX standards- Experience with best practices for Product and Experience Design (including User Interfaces, Information Architecture, and Interaction Design)- Experience in end-to-end design projects from design strategy through execution- Knowledge of best practices for information architecture and product design- Experience designing and prototyping with tools such as Figma, Photoshop, Illustrator, Proto.io, HTML, or similar ...

Senior UX Designer, Amazon Warehousing and Distribution

Amazon Warehousing and Distribution (AWD) is a fast-growing business within Supply Chain by Amazon. Our mission is to empower sellers and merchants of all sizes—from small businesses to large enterprises—by providing innovative solutions that streamline supply chain operations, reduce costs, and free up time for them to focus on scaling their businesses. If you’re passionate about enabling businesses to thrive and shaping the future of supply chain innovation, this is the team for you.To support AWD’s rapid growth, we are hiring a Senior UX Designer to redefine the seller experience with intuitive, innovative design solutions. In this role, you will be at the forefront of understanding seller needs and crafting seamless, user-centric experiences across platforms and touch points. You’ll work closely with cross-functional teams, including product managers, engineers, marketers, researchers, and content writers, to design solutions that empower sellers and drive AWD’s continued success.Key job responsibilities- Bring forward innovative ideas and solutions and raise the bar on sellers' experience in managing their inventory, shipments, orders and distributions.- Effectively advocate and design for the customer through objective data such as customer insights, market analysis, balancing design with technical constraints/opportunities and business insights.- Partner closely with business and engineering teams to plan and balance immediate changes with long-term, scalable solutions.- Quickly and thoroughly creating user flows, wire frames, visual designs, and prototypes to effectively concept and communicate detailed interaction behaviors that support decision making and development.- Proactively initiate, plan and prioritize design roadmap based on user research insights and interpreting analytic data.- Present design work to UX partners, cross-disciplinary teams, and executive leaders.- Own and lead the discovery and strategize phases of a project. Propose new UX design vision, proactively pitch north star UX design vision and influence product strategy. - Use system-level design thinking to drive scalable design solutions. - Models behavior that exemplifies Amazon Leadership Principles in their team.- Be a champion for user-centered design culture and best practices in the design team and for cross-functional teams, help the UX team adopt best practices. About the teamAs part of the rapidly growing Amazon Warehousing and Distribution (AWD) business, our UX team plays a pivotal role in transforming the way businesses streamline their supply chain. Our UX team is small, agile, and deeply embedded within AWD, partnering closely with cross-functional stakeholders on a daily basis. We also work with multiple cross-organizational UX teams across Amazon to align on larger initiatives to deliver cohesive, user-centered solutions. We thrive on solving complex challenges, driving innovation, and creating seamless experiences that empower sellers and merchants.BASIC QUALIFICATIONS- 8+ years of design experience- Have an available online portfolio- Experience defining and maintaining design patterns and UX standards- Knowledge of best practices for information architecture and design ...

Software Dev Engineer (Perception Sensors, Motion Planning), Last Mile Delivery Technology

The Last Mile team helps get packages from delivery stations to a customer’s doorstep. Our tech team is here to provide new innovations for customers; for example, we are building a globally connected fleet of smart delivery vehicles, both traditionally gasoline powered and future electrical powered vehicles.Our team consists of technologists who are combining cutting edge vehicle IoT technologies (sensors, embedded devices, wearables, and robotics), real-time data streams (video, vehicle telematics, location, and presence), together with machine learning models and algorithms – to create solutions that allow us to deliver faster and better.Playing a key role in the Connected Vehicle team, we are looking for Software Development Engineer for developing solutions to access and utilizing existing array of sensors within our current fleet of delivery vehicles; and help us design the future fleet of delivery vehicles for the next decades to come.You will fully understand the integration from edge computing systems to cloud data analytic platform and tools. You will have understanding of user applications with UX optimization, data processing pipeline with connected devices, and data analytic tooling with big-data. You will bring experience of developing similar applications at scale, preferably in consumer or industrial verticals.This role requires autonomy and an ability to deliver results, often within the ambiguity of building a v1 product. You will need to work efficiently to build the right things with limited guidance, raising the bar to create an amazing experience for our customers.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Software Dev Engineer II , Delivery Choices

How often have you had an opportunity to be a founding member of a team that is tasked with solving a huge business problem through innovative technology? If you want to join innovative team that is making history and breaking new ground for Amazon, this is the place for you.For millions of customers worldwide, the Amazon name is synonymous with delivery – and the Delivery Experience (DEX) team provides those customers with innovative ways to get what they want and need, enabling the choices they make on every order, every day. We combine customer impact with retail invention, solving huge technical challenges along the way. We are looking for a motivated SDE II with the desire and talent to contribute and lead to this vision. This person will have a track record of success delivering new features or products. This person has thrived and succeeded in delivering high quality technology products and services in a hyper-growth environment where priorities shift fast. This person has strong design and implementation experience and a strong knowledge of web services and protocols.As a Software Development Engineer II, you will design, manage and own technologies in Delivery programs space and. you will have significant influence on our overall strategy by helping define new product features, drive the system architecture, and spearhead the best practices that enable a quality product.Key job responsibilitiesAs a key member of our team, you will design and build the next-generation systems, revolutionizing the delivery experience for millions of customers worldwide. Collaborating closely with product and partner teams, you will:- Design and implement innovative features- Contribute to all aspects of agile software development (design, architecture, development, documentation, testing, and operations)- Own end-to-end solutions, pushing the boundaries of design and architecture through full-stack developmentYour focus on building highly scalable, low-latency, intelligent software will have a profound impact on customer experience. To excel in this role, you possess:- Excellent verbal and written communication skills- Strong self-drive and motivation- Ability to deliver high-quality results in a fast-paced environmentBASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Software Dev Engineer II | Amazon Delivery Experience , DEX Speed Tech

Are you interested in helping Amazon make history and redefine the meaning of ‘fast’ in eCommerce? We are the Same Day Delivery Experience team and are in the early innings of reinventing the Amazon shopping experience to make Amazon the first place customers think to shop when they need something today, wherever they are in the world. We’re looking for a Software Development Engineer II for the Same Day Delivery Experience team to help ensure we have a compelling and friction-free ‘delivery in hours’ experience available to our customers, and help drive continuous innovation and improvement of the delivery experience across all phases of shopping, buying, and post purchase experience.- Every single retail purchase placed on Amazon's retail websites uses our team’s software.- Our systems process hundreds of millions of transactions per day.- Our team’s work impacts millions of customers all over the world.Key job responsibilitiesIn this role, you will:- Build highly extensible software systems to meet the rapid growth of Amazon's delivery business and capabilities.- Evolve and build services that are highly reliable and extremely low latency- Design the direction of the checkout delivery experience working with multiple, different teams across the company- Build the next generation systems for representing delivery choices to enable rapid experimentation in the area of customer experience.A day in the lifeYou will be working in a fast-paced environment, on a team of smart software engineers, to design and build the right technical solutions to meet the needs of the business. You will have direct ownership over the design of new components aimed at improving the platform's extensibility, scalability, availability, and latency. We care about both delighting customers and high quality software; we don’t sacrifice one for the other. We’re looking for someone with a demonstrated track record of highly-scalable, global software solutions.About the teamDelivery speed is one of the biggest areas of investment for the Consumer business. We are the team responsible for launching Prime Free One Day, and Sub Same Day Delivery, looking for the right Engineers to help us tackle a bold and boundary-pushing agenda. Please contact me directly for more details on position.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Software Dev Engineer II, AGI - Modeling Services

The Artificial General Intelligence (AGI) team is looking for a passionate, talented, and inventive Software Dev Engineer to play a pivotal role in the development of industry-leading multi-modal and multi-lingual large language models (LLM). As our SDE superstar, you'll have the power to lead the charge in developing mind-blowing algorithms and modeling techniques that will push the boundaries of large model training using state of the art hardware like AWS Trainium. Your work will directly impact our customers' lives through game-changing products and services powered by your Generative AI breakthroughs!Get ready to dive into Amazon's vast and diverse data sources and harness the immense power of our large-scale computing resources to turbocharge the development of multi-modal Large Language Models (LLMs) and other awe-inspiring Generative Artificial Intelligence (Gen AI) applications. Your expertise and insights will be invaluable in defining data strategies, enrichment processes, model optimizations, and evaluation methods that will set new standards in the industry!If you're passionate about pushing the limits of AI, thrive in a fast-paced and innovative environment, and are ready to make a lasting impact on the world, this is your chance! Join us on this exhilarating adventure and let's revolutionize AGI together!Key job responsibilities* Ability to quickly learn state of the art technologies and algorithms in the field of Generative AI to participate in our journey to build the best LLMs.* Responsible for the development and maintenance of key platforms needed for developing, evaluating and deploying LLM for real-world applications.* Work with other team members to investigate design approaches, prototype new technology and evaluate technical feasibility.* Work closely with Applied scientists to process massive data, scale machine learning models while optimizing.A day in the lifeAs a SDE with the AGI team, you will be responsible for leading the development of novel algorithms and modeling techniques to advance the state of the art of large model training using hardware like AWS Trainium. Your work will directly impact our customers in the form of products and services that make use of Generative AI innovations. You will leverage Amazon’s heterogeneous data sources and large-scale computing resources to accelerate development with multi-modal Large Language Models (LLMs) and other Generative Artificial Intelligence (Gen AI) applications. As a key player in our team, you'll have a significant influence on our overall strategy, shaping the future direction of AGI at Amazon. You'll be the driving force behind our system architecture and the champion of best practices that will ensure an unparalleled infrastructure of the highest quality. Work in an Agile/Scrum environment to move fast and deliver high quality software.About the teamJoin our AGI team and work at the forefront of AI. Collaborate with top minds pushing boundaries in deep learning, reinforcement learning, and more. Gain valuable experience and accelerate your career growth. This is a unique opportunity to create history and shape the future of artificial intelligence.Mission of the team: We leverage our hyper-scalable, general-purpose large model training and inference systems to develop and deploy state of the art sensory AI foundational models that revolutionize machine perception, interpretation and interaction, with humans and with the physical world.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Software Dev Engineer II, Boost Portal

Do you enjoy working with the latest front-end technologies in the cloud, collaborating with multiple partner teams, and delivering impactful user-facing solutions which orchestrate the diverse set of activities within the vast global scale of AWS Data Centers.The Boost Portal team is building a highly scalable, application framework, using the most bleeding edge technologies. We force multiply the output of our entire engineering organization, enabling hundreds of developers to concurrently deliver continuous innovation for our customers every day.We are looking for a high caliber Software Development Engineer to own delivery of critical software to AWS operations. In this initiative, we will tackle some of the most intriguing problems in software architecture and modern UX development. This role requires deep technical expertise, excellent leadership skills, and the ability to hit the ground running. You will collaborate closely with UX designers, product managers, customers, and other engineers to help bring our software to fruition. You will be counted on to be an influential voice in decisions related to system architecture and feature development. As innovators, we embrace new technology and you will be empowered to guide the direction of the technology choices we make.If you enjoy designing and building highly distributed UX systems at scale, come join us!AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Software Dev Engineer II, Boost Portal

Do you enjoy working with the latest front-end technologies in the cloud, collaborating with multiple partner teams, and delivering impactful user-facing solutions which orchestrate the diverse set of activities within the vast global scale of AWS Data Centers.The Boost Portal team is building a highly scalable, application framework, using the most bleeding edge technologies. We force multiply the output of our entire engineering organization, enabling hundreds of developers to concurrently deliver continuous innovation for our customers every day.We are looking for a high caliber Software Development Engineer to own delivery of critical software to AWS operations. In this initiative, we will tackle some of the most intriguing problems in software architecture and modern UX development. This role requires deep technical expertise, excellent leadership skills, and the ability to hit the ground running. You will collaborate closely with UX designers, product managers, customers, and other engineers to help bring our software to fruition. You will be counted on to be an influential voice in decisions related to system architecture and feature development. As innovators, we embrace new technology and you will be empowered to guide the direction of the technology choices we make.If you enjoy designing and building highly distributed UX systems at scale, come join us!AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Software Dev Engineer II, Delivery Choices

How often have you had an opportunity to be a founding member of a team that is tasked with solving a huge business problem through innovative technology? If you want to join innovative team that is making history and breaking new ground for Amazon, this is the place for you.For millions of customers worldwide, the Amazon name is synonymous with delivery – and the Delivery Experience (DEX) team provides those customers with innovative ways to get what they want and need, enabling the choices they make on every order, every day. We combine customer impact with retail invention, solving huge technical challenges along the way. We are looking for a motivated SDE II with the desire and talent to contribute and lead to this vision. This person will have a track record of success delivering new features or products. This person has thrived and succeeded in delivering high quality technology products and services in a hyper-growth environment where priorities shift fast. This person has strong design and implementation experience and a strong knowledge of web services and protocols.As a Software Development Engineer II, you will design, manage and own technologies in Delivery programs space and. you will have significant influence on our overall strategy by helping define new product features, drive the system architecture, and spearhead the best practices that enable a quality product.Key job responsibilitiesAs a key member of our team, you will design and build the next-generation systems, revolutionizing the delivery experience for millions of customers worldwide. Collaborating closely with product and partner teams, you will:- Design and implement innovative features- Contribute to all aspects of agile software development (design, architecture, development, documentation, testing, and operations)- Own end-to-end solutions, pushing the boundaries of design and architecture through full-stack developmentYour focus on building highly scalable, low-latency, intelligent software will have a profound impact on customer experience. To excel in this role, you possess:- Excellent verbal and written communication skills- Strong self-drive and motivation- Ability to deliver high-quality results in a fast-paced environmentBASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Software Dev Engineer II, Last Mile Planning, Amazon

At Amazon we deliver billions of packages every year, in addition to the many packages delivered by 3rd party carriers like UPS. Our Last Mile organization is responsible for the customer experience of receiving the delivery, and by taking ownership of that we can innovate in that space: Same Day delivery, delivery into your garage or car, and delivery by robot, to name a few. We can continue to surprise & delight customers by bringing their packages to the place they are most convenient and expected, on time, and with the lowest delivery cost to us. The Emerging Markets Outbound Tech team plans which packages will be dispatched, and which by alternate methods such as bikes, vans, or stores to pick them up. Our systems make the best decisions on how each package in our network is delivered, complying with traffic limitations (no trucks in a zone), size restrictions, and grouping packages together for efficiency. We are looking for a Software Development Engineer who loves solving hard problems in a collaborative environment, has high standards for quality and maintainability, and is looking to grow into a space where they can have high impact on customers. You will work with other engineers on our team and in adjacent teams, as well as with research scientists, senior engineers, and product managers, to develop software to automatically create the best package plans, which are used all over the globe, multiple times, every day.Key job responsibilitiesAn SDE on the Emerging Markets Outbound Tech team collaborates both within the team and with SDEs on adjacent teams, with TPMs and PM-Ts, to deliver scalable software (used in ECCF region including India and Midlle East) that allocates packages and provides planning assets related to cycles, channels, and multi-hop planning to downstream systems. SDEs also mentor intern/apprentice and junior engineers, improve the performance, maintainability, and availability of existing software, and respond quickly to high severity events. Engineers on this team work closely with Science, Tech SMEs, Program and Product managers across the Last Mile organization, as well as business PMs to resolve any production issues and support expansion and feature launches.A day in the lifeSDEs design, implement, and operate our running software. Daily activities may include attending daily team scrum meetings, estimation of future tasks, design discussions and reviews, as well as coding and reviewing other code reviews and performing deployment and monitoring duties. SDEs are also responsible for learning necessary and ancillary skills (both hard and soft) as well as mentoring others and being mentored. All engineers are also expected to participate (after suitable onboarding) in a weeklong oncall shift, during which they must be available if called 24/7 during the shift.About the teamThe team values a high level of trust and connectedness, creating safe spaces to try, fail, and learn, while fostering a culture of continuous improvement. BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Software Dev Engineer II, MSP Pack and Ship

Have you ever ordered a product from Amazon and been amazed at how fast you receive it? Every day, Amazon engineers are relentlessly working to decrease the time between clicking and delivery for our customers. Mechatronics & Sustainable Packaging (MSP) powers the physical engine at the heart of Amazon. MSP builds and operates software, hardware, and processes that run the global network of fulfillment centers that move many millions of units of inventory, employ tens of thousands of people, and ensure that customers get what they want when we promised we would get it to them.We do this by building automated solutions to handle things that technology does well, while relying on people to handle things that humans do well. MSP Pack team builds and maintains core software and services in Amazon Fulfillment Centers that help pack items into packages to be shipped to our customers worldwide. If you’ve ever bought something from Amazon, there’s a very good chance that our software was directly involved in getting it to you.If you are looking for an opportunity to solve deep technical problems and build innovative solutions in a fast paced environment working with smart, passionate software developers, this might be the role for you. A successful candidate for this position will be able to build new software from the ground up, create pragmatic solutions for complex business problems, enjoy working closely with operations staff in Amazon fulfillment centers around the world.Key job responsibilitiesAs a member of this team, you will get the opportunity to own and deliver highly visible, innovative projects that directly impact the customer experience. You will be involved in driving the technical and architectural vision for a core team that touches every Amazon package, as well as all the aspects of the software development cycle including scoping, design, implementation, testing & delivery of our product. This position has great opportunity for growth as Amazon increasingly expands its fulfillment center operations.About the teamMechatronics & Sustainable Packaging (MSP) powers Amazon’s global fulfillment network. We invent and deliver software, hardware, and data science solutions that orchestrate processes, robots, machines, and people. We harmonize the physical and virtual world so Amazon customers can get what they want, when they want it.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...