Senior Manager, Supply Chain Management, WW AMZL Engineering, Supply Chain

Are you interested in creating the future of e-commerce? Do you want to be a part of team building the next $1Billion initiative? Our team is changing the way we interact with customers around the globe and building a new, emerging business to solve some of the biggest transportation opportunities facing not just Amazon, but the entire industry.Who are we?It’s no secret that Amazon relies on our people, process and technology to deliver millions of packages every day to its customers – on time, with low cost. We build the complex operational processes and software solutions that work across our vendors, warehouses and carriers to optimize both time & cost of getting the packages delivered. Our products and services already handle thousands of requests per second, make business decisions impacting billions of dollars a year, manage business rules for millions of unique products, and improve ordering and delivery experience for millions of online shoppers. We are a fast-growing business and our journey has only started. Our mission is to build the most efficient and optimal transportation system on the planet.Key job responsibilities• Managing strategic programs that span across Amazon’s entire supply chain.• Spearheading new initiatives that enable growth, enhance our processes, and lower costs for our customers.• Building strong partnership with operations field leaders to identify impact of new business initiatives in operations and successfully integrate and deploy them onsite.• Innovating to improve customer experience and remove costs from our network.• Analyzing and solving operational barriers with a focus on understanding root causes.• Managing backlog of programs and coordinating prioritization with internal and external project owners.• Building new tools and metrics that help streamline daily operations.• Working with technology teams and product managers to develop new tools and systems to support the growth of the business.• Ability to think strategically and execute methodically.• Ability to work in a fast-paced environment.• Demonstrated analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases.• Ability to drive projects from initially ambiguous states.BASIC QUALIFICATIONS- 9+ years of team management experience- 9+ years of supply chain experience- Bachelor’s Degree in supply chain management, engineering, or other technical field (or higher, e.g. MBA) or 2+ years’ Amazon experience.- 5 + years direct supervision experience in Operations, Launch, 3PL management, Production, Supplier development, or Supply Chain.- Experience managing an operations workforce while delivering on performance metrics and process improvement.- Experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and terminations. ...

Senior Marketing Technology Manager, Website Operations, Amazon Flex

We are looking for a Senior Marketing Technology Manager, Websites, to join our Worldwide (WW) Amazon Flex Marketing & Driver Communications team. You will define and lead key strategic initiatives to improve the technology powering the WW Amazon Flex websites. You will implement a new content management system (CMS) which has the capability to personalize and modernize our website Marketing Technology stack. You will have extensive experience in launching new content management systems, launching re-designs to existing websites, and analyzing website metrics to drive performance improvements. This work will impact the core experience of Amazon Flex delivery partners as well as hundreds of internal stakeholders.The successful candidate will be self-motivated, passionate, highly analytical, detail-oriented, possess solid interpersonal and communication skills, and be comfortable working independently in ambiguous environments. You will be a technical expert in website CMS, project management, and be both creative and analytical. You will have extensive experience in implementing and managing website automation tooling and, working with cross-functional stakeholders to launch and manage websites that both delight customers and drive business performance. You will be passionate about delivering website results, testing and learning scaling to create impact, and creating best-in-class customer journeys. You will collaborate closely with technical teams, marketing and communications stakeholders, website designers, public relations, legal, and business counterparts Key job responsibilities• Implement new capabilities to personalize and modernize the worldwide Amazon Flex websites.• Initiate and drive key worldwide Amazon Flex Marketing Website projects. Implement and refine tech features (Cookie Consent, SEO tooling, website analytics, advertising tooling, etc.) and content (brand, design) to improve stakeholder and delivery partner experience.• Establish, refine and implement mechanisms to ensure cross functional alignmentand establish clear escalation mechanisms. Identify and manage stakeholder groups,and provide regular business reports to those groups.• Collaborate closely with technical teams, marketing and communication stakeholders, and international counterparts to deliver tools and templates that scale globally.• Leverage automation to improve processes and productivity, and make recommendations to support an organization scaling at rapid pace.• Be a motivated self-starter who flourishes with working in ambiguous, complex and challenging environments of a rapidly evolving business.• Develop and maintain documentation on website architecture, CMS configurations, and web processes.• Ensure that website content, structure, and functionality are optimized for search engines, partnering with the SEO team to drive organic growth.• Ensure website compliance with data privacy laws (GDPR, CCPA) and accessibility standards (e.g., WCAG) to create an inclusive and trustworthy online experience.A day in the life* You will serve as the team's expert of Webflow, AEM or a similar website CMS platform.• You will lead the migration of existing WW Amazon Flex websites to a new CMS.• Use data and metrics to drive improvements to website performance.• Utilize project management skills to deliver projects on-time, within-budget, and to meet and achieve goals, in an extremely organized manner.•Manage WW Amazon Flex websites across multiple languages and countries.• Manage complex roadmaps and balance contending priorities in a rapidly changing environment.• Ability to manage multiple parallel projects and deliver quality launches on schedule.• You will work with, present to and influence senior executives up to VP level.• You will integrate existing Marketing Technology products, such as the suite of Adobe products (Adobe Analytics, Adobe Target, Marketo) into a new website CMS. About the teamAt Amazon, we're working to be the most Customer-centric company on earth. One customer experience that we’re constantly looking to take to a new level is how to coordinate the delivery of their orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new logistics products and services, significantly complimented by programs like Amazon Flex. Amazon Flex crowdsources independent contractors – called delivery partners – to coordinate deliveries to our customers. With Amazon Flex, individuals can now be their own boss delivering Amazon packages.BASIC QUALIFICATIONS- Bachelor's degree in Business, Marketing, Computer Science or equivalent work experience.- 5+ years in marketing technology or digital marketing, with significant experience in website and CMS management.- Expert knowledge of major CMS platforms like AEM and Webflow- Strong analytical skills with the ability to interpret data and make actionable recommendations.- Excellent project management skills, with the ability to prioritize and manage multiple projects.- Familiarity with data privacy regulations and best practices for marketing compliance.- Understanding of HTML, CSS, and JavaScript and SEO techniques- Excellent communication skills to collaborate with cross-functional teams ...

Senior Network Development Engineer, Kuiper Enterprise Engineering

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivityIn Project Kuiper Enterprise Engineering, we build the software, services, and infrastructure that enable our program to design and engineer the future of LEO Satellite based broadband services. We are an AWS-focused, builder-centric organization. We build with AWS technology to develop the best solution for our team to succeed. Our team succeeds when the entire Project Kuiper organization can scale as needed to be successful.Key job responsibilitiesRoles and Responsibilities- As a Senior Network Development Engineer working in Kuiper Networking, you will have end to end ownership (design, engineering, implementation, operations escalation) of our current and newly developing IP networks- Lead the design and evolution of highly available hyper-scale networks, driving them from concept to launch, and beyond- Define and influence strategy within and outside the team- Lead project teams to deliver impactful benefits to our customers- Work closely with our network engineers and software developers to automate network deployment and operations- Drive operational excellence projects to improve network performance and reliability- Troubleshoot complex problems and develop innovative solutions- Hiring, mentoring and coaching engineers- Review and implement changes on the networkPhysical and Other Requirements:- Must be willing to support an off-hours operations escalation pager rotation.- Experience dealing with customers during problem resolution and operating efficiently under pressure.- The ability to sit in front of computer during scheduled work hours with appropriate breaks while maintaining a high level of alertness and attention to detail.- Travel to data center/network sites and Amazon/customer offices as needed.Export Control RequirementDue to the need to access certain federal controlled information, you must be a U.S. citizen for consideration.A day in the lifeAs a Network Development Engineer for Kuiper, you will be responsible for building, maintaining, and supporting the systems that Kuiper's research, development, and design teams rely on to build out our product. You will coordinate with researchers and engineers to build and support the infrastructure they need. You will work with vendors to evaluate, purchase, deploy, and support mission-critical tools. You will customize and integrate third-party software to meet Amazon's needs. You will improve existing infrastructure to ensure it continues to meet Amazon's high bar for operational excellenceAbout the teamKuiper Enterprise Technology provides the internal systems, networks, devices, and productivity services that power Project Kuiper. We strive to create an inclusive environment where people dedicated to Kuiper's mission can deliver their best.Note : this position will require onsite work in Bellevue, WA. This is not a remote position.BASIC QUALIFICATIONS- 5+ years of working in a Linux/Unix environment experience- 3+ years of automation scripting using Python, Bash, Shell and/or Perl experience- Experience in IP networking technologies such as - BGP, OSPF, IS-IS, MPLS, TCP, IPV6 network hardware platforms, and packet forwarding architectures.- Network design, engineering, implementation, and/or operations experience. ...

Senior Operations Engineer, Amazon Logistics

Amazon Logistics (AMZL) is undergoing growth at an unprecedented level on a global scale. Our logistics teams are changing the way we interact with customers around the globe every single day and solving some of the biggest logistical challenges facing not just Amazon, but the entire industry. In order to meet the needs of millions of customers worldwide in an environment where speed is of the essence, we are consistently looking for the next breakthrough or innovation which will disrupt the delivery business and enable a step change in the way millions of customers get their orders. Amazon is seeking a Senior Operations Engineer to support the Amazon Logistics Process Engineering team. This individual will be the owner of a process/product roadmap and ensuring delivery to the vision of the next generation of AMZL delivery station including Multiple Modes of Transportation (MMOT). This is a unique opportunity at a critical juncture in Amazons growth to drive end to end product delivery from inception to execution. We are looking for a hands-on leaders with experience managing new product and process development for high dollar value programs. To be successful in this role you will need to be able to influence and work with senior leaders across multiple organizations and geographies. You will work with organizations such as Worldwide (WW) Engineering and Design, WW Tech SME, Last Mile Delivery and Tech as well as Operations to innovate at scale and drive the development roadmap. You will manage large, complex initiatives, deal with ambiguity and advocate on behalf of the customer to develop the next generation of AMZL delivery station. Responsibilities include: - Initiate, define, plan and manage the roll out of the product features and enhancements for the next generation of AMZL Delivery Station including Multiple Modes of Transportation (MMOT). - Work closely with a partner teams in Engineering, Tech and Operations to build impactful products - Identify new programs to onboard and integrate. - Lead execution of the product with high-level of discipline and engagement with the product development teams. - Present concepts, designs, program updates and roadmap to senior leadership on a frequent basis. Strong written and verbal communication skills. - Hold partner teams accountable for delivery of project roadmap. Own a part of the vision of the next generation DS roadmap, including execution. Meet defined milestones and delivery dates. - Drive a culture of innovation across the AMZL Strategic Planning and Process Engineering Org. - 20% travel based on business needs BASIC QUALIFICATIONS- Bachelor’s Degree in Industrial Engineering, Mechanical Engineering, or other STEM field- 8+ years of experience as a Project Engineer, Process Engineer, Project Manager, Manufacturing Engineer, or related occupation- Experience managing the lifecycle of cross-functional projects, implementing automated equipment and/or integrated systems- Experience with CAD software (AutoCAD, REVIT, BIM 360, etc.) ...

Senior Packaging EPM, Device Packaging Experience

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV and Amazon Echo. What will you help us create?The role of a Retail Packaging Engineering Program Manager (Retail Packaging EPM) is to drive execution of the packaging user experience (UX) in support of product launches and sustaining packaging programs. This includes schedule creation and coordination with inter-disciplinary teams to ensure packaging structure and artwork is developed and approved on-time. In addition to creating the packaging plan, which includes a global workback schedule for structural development, testing, and builds (i.e. pack outs), the role requires Bill of Material (BOM) support, as well as Print On Demand (POD) labeling design and production.Key job responsibilitiesWorking closely with global, cross-functional team members (e.g., Packaging Engineering, Global Commodity Management, Industrial Design, Marketing, Product Management, Go-to-Market, Operations, Logistics, Technical Program Management), they define key aspects of product packaging via structural design, execution, test, and delivery; while motivating cross-functional teams to deliver the product(s), as per the program requirements.BASIC QUALIFICATIONS- 5+ years of design experience- Have an available online portfolio- BA/BS degree in Packaging, Engineering, UX Program Management, or related studies.- 7 years of relevant work experience in the packaging and/or program management field. ...

Senior Partnership Manager, Amazon Shipping

Who are we?Do you want to be a part of a team building the next $100bn initiative? Are you interested in defining and creating the future of shipping? Our team is building a new, emerging business to solve some of the biggest customer pain points in the logistics industry globally.What will you do?We’re hiring a Senior Partnership Manger who will build, manage, and scale our US partnerships. This role will own the end-to-end execution of external partnerships, from ideation and contracting through launch and partnership management. You will work closely with internal product and business development teams to identify partners and opportunities that align with our growth priorities, and to execute new products or strategies with existing partners. You will also collaborate with our tech team to ensure seamless integration of new partnerships and product launches. Who are you?The ideal candidate will possess a unique balance of technical depth, business acumen, and strong interpersonal skills. You are highly autonomous and have a proven track record of taking on end-to-end ownership and successfully delivering partnerships in a fast-paced and dynamic business environment. As this role involves close collaboration with the business development team, partners, senior leadership and other key internal stakeholders, you will need to be comfortable with communications, presentations, supporting your points of view, and being vocal on relevant business issues as needed. You are adept at business negotiations and familiar with legal contracts and terms. You are capable of strategic thinking and influencing, while also able to dive into execution. Key job responsibilitiesKey job responsibilities• Execution of new partnerships from contracting through launch.• Manage day-to-day relationships with existing Amazon Shipping Partners up to C-level.• Manage end-to-end onboarding for new Integration partners acting as a technical liaison between partners, product tech, sales, and support.• Prepare and deliver partnership priorities outlining progress and roadblocks to senior management.• Own strategy related to new partnership opportunities.• Work with program and product/engineering teams to drive innovation of products and features.BASIC QUALIFICATIONS- 5+ years of developing, negotiating and executing business agreements experience- 5+ years of professional or military experience- Bachelor's degree- Experience developing strategies that influence leadership decisions at the organizational level- Experience influencing internal and external stakeholders- Experience structuring and negotiating agreements and leading cross functional groups to orchestrate and successfully complete deals ...

Senior Pricing Manager, Amazon Freight

Amazon Freight is building a disruptive transportation product with the vision of redefining shipping for its customers. The goal is to develop easy-to-use, reliable and transparent transportation services that beat all existing shipping alternatives for our customers. In doing this, Amazon Freight is deeply studying customer shipping needs and building innovative, market-leading solutions that will organically attract customers towards our services. To help us succeed in this large endeavor, we are looking for entrepreneurial individuals who will support pricing for key features in the Amazon Freight product portfolio. This position requires high judgment, excellent analytical abilities, a creative mind to invent solutions to improve the customer experience; it also offers broad exposure to various business, operational, financial, and technical teams across Amazon. You should thrive and succeed in an entrepreneurial environment and won't be hindered by ambiguity. If you are passionate about customer experience, detail oriented, organized, and systematically break down problems with ease, we would love to speak with you! Key job responsibilities- Define pricing strategy for the newly launched product- Own the pricing profitability and conversion metrics- Define requirements to optimize for business goals- Engage with stakeholders and leadership at all levels to develop the pricing strategy- Define and execute the pricing roadmapBASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner ...

Senior Principal Applied Scientist

Amazon is looking for world class Sr. Principal Applied Scientist to join its AWS Fundamental Research Team working within a variety of machine learning disciplines. This group is entrusted with developing core machine learning solutions for AWS services. At the AWS Fundamental Research Team you will invent, implement, and deploy state of the art machine learning algorithms and systems. You will build prototypes and explore conceptually large scale ML solutions. You will interact closely with our customers and with the academic community. You will be at the heart of a growing and exciting focus area for AWS and work with other acclaimed engineers and world famous scientists.AWS Fundamental Research is part of AWS Utility Computing (UC)Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Key job responsibilitiesAs an Principal Applied Scientist, you will take on challenging and ambiguous customer problems, distill customer requirements, and then deliver solutions that either leverage existing academic and medical research or utilize your own out-of-the-box but pragmatic thinking.In addition to coming up with novel solutions and prototypes, you will directly contribute to its implementation.A successful candidate has excellent technical depth, scientific vision, great implementation skills, and a drive to achieve results in a collaborative team environment. You should enjoy the process of solving real-world, open-ended problems that, quite frankly, haven’t been solved at scale anywhere before. Along the way, we guarantee you’ll get opportunities to be a fearless disruptor, prolific innovator, and a reputed problem solver—someone who truly enables machine learning and statistics to truly impact the lives and health of millions of customers.You mentor and help develop a team of Applied Scientists and SDEs and work with key leaders to guide this top talent to push the boundary of science and next generation of product. They will lead the technical implementation of our evidence-based retrieval sub-system that ingests, indexes and retrieves relevant data in different forms and from multiple sources given the customer question and context.BASIC QUALIFICATIONS• Ph.D. degree in Statistics, Computer Science, Applied Math, or a related field with publications in refereed academic journals • 7+ years of hands-on experience in solving difficult machine learning problems • Expert at more than one major programming languages (C++, Java, or similar) and at least one scripting language (Perl, Python, or similar) • Demonstrated ability to serve as a technical lead • Excellent writing skills for presenting business cases and scientific models with rigorous analyses that support results/conclusions to influence important decisions. • Strong fundamentals in problem solving, algorithm design and complexity analysis • Proven track in leading, mentoring, and growing teams of scientists ...

Senior Principal Engineer, Last Mile Delivery & Technology

The Last Mile Delivery & Technology team consists of: 1. programs used to deliver billions of packages to customers, 2. the underlying products and technology that are incorporated into delivery services, and 3. support services to drive innovation in how customers interact with the delivery process. We are looking for several Senior Principal Engineers to develop the technology roadmap for the organization. The Last Mile Technology domain has grown tremendously over the years and is showing no signs of slowing down. Efficient and accurate representation of the world help drivers navigate routes safely. Capacity planning, scheduling, and building optimal routes are essential. Working with external delivery partners enables more deliveries to our customers. At Amazon, Senior Principal Engineers are both visionary leaders and hands-on builders. As Amazon’s most senior individual contributors, they work on the hardest problems. Senior Principal Engineers are asked to venture beyond comfortable approaches to pioneer new spaces, and inspire others as to what’s possible. They have strong technical judgment and influential skills to facilitate discussions for business-critical designs. Senior Principal Engineers operate at the Director, VP and SVP level as key technical advisers. They provide both architectural guidance and detailed technical direction while nurturing a continuous delivery culture.The team is committed to building a safe, sustainable, and convenient experience for customers, delivery partners and the planet. At Amazon, it’s still Day 1. Join us.Key job responsibilities- Serve as a technical leader on the most demanding, cross-functional projects.- Functionally decompose complex problems into simple, straight-forward solutions.- Fully and completely understand system inter-dependencies and limitations.- Possess expert knowledge in performance, scalability, enterprise system architecture, and engineering best practices.- Assist in the career development of others, actively mentoring individuals and the community on advanced technical issues and helping managers guide the career growth of their team members.- Balance technical leadership and savvy with strong business judgment to make the right decisions about technology choices.- Exert technical influence over multiple teams, increasing their productivity and effectiveness by sharing your deep knowledge and experience.- Be a builder and an operator.BASIC QUALIFICATIONS- 15+ years of non-internship professional software development experience.- Experience with object-oriented design, data structures, and algorithms.- Experience owning tech strategy, end to end delivery, and partnering with senior leadership.- Proven ability to provide technical and strategic oversight for a high-performing global team of hundreds of engineers.- 10+ years of mentoring and growing engineers. ...

Senior Product Compliance Manager, Global Trade Services - Product Compliance

Amazon Direct Import Product Compliance empowers vendors, sellers, and internal business partners to efficiently move compliant and safe products across borders at scale. We are looking for a smart, hard-working, and creative Sr. Product Compliance Manager to support our rapidly growing and evolving businesses. You will work directly with business leadership, tech, legal, catalog, logistics, and other internal business partners to drive projects that address critical business and regulatory requirements. In this role, you will be part of a team responsible for the development of the strategies, policies, processes, tools and solutions that enable cross-border movement of goods worldwide. The successful candidate will have a strong combination of trade and product compliance knowledge, classification, and project management skills. This is your opportunity to work in a highly visible space and be part of an innovative and fast-growing company!Key job responsibilities- Manage GTS Product Compliance strategies for ensuring products are classified to the appropriate regulatory requirements and risks - Build, implement, and launch mechanisms to operationalize global and regional regulatory and compliance requirements at scale- Act as a key interface and representative between the global program, operations, tech, legal and business stakeholders- Develop relationships with relevant industry bodies to obtain insights and help shape the regulatory landscape- Partner with Amazon’s internal technology teams to develop best-in-class compliance business processes and systems that scale- Drive continuous improvement to program and operations capabilities, strategies and practices- Develop and maintain accurate metrics to measure program health and proactively identify risksA day in the lifeIn this role no two days will be exactly the same but regular activities will include:- Developing and communicating strategies for managing compliance requirements for new and innovative business initiatives- Partnering with business, legal and operations partners to develop strategies to support rapid growth of Amazon's import programs- Collaborating with technical teams to define requirements for Amazon's systems, driving relevant import and export programs- Streamlining and improving accuracy and efficiency for product compliance classificationAbout the teamGlobal Trade Services (GTS) empowers customers, vendors, sellers and internal partners to efficiently move compliant and safe products, technology, and software across borders. We build import/export solutions to place the right products in the right destinations at the right time and cost. We expertly navigate increasing regulatory compliance complexity to mitigate risk, increase predictability and earn trust with external stakeholders.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 6+ years of compliance, audit or risk management experience- Knowledge of Microsoft Office products and applications at an advanced level ...

Senior Product Manager - Tech, Defect Prevention and Reconciliation

Do you want to join an innovative team of product managers who create state-of-the-art solutions that provide value to Amazon, suppliers, and customers? Do you have a desire to understand and evolve technical architectures? Do you like to own end-to-end business problems and success measurements, and directly impact the profitability of the company? Do you like to innovate and simplify? If yes, then you may be a great fit to join Defect Prevention and Reconciliation (DP&R) organization.The Defect Prevention and Reconciliation (DP&R) organization aims to build innovative technology products that identify, resolve, and prevent defects from entering Amazon’s fulfillment supply chain. We eliminate operational waste and reduce cost, accelerating our fulfillment processes and improving customer experience. We are building a future where we capture, analyze, and explain every inventory defect across all stages of the supply chain (i.e. inbound, distribution, storage, fulfillment, returns).If you have an entrepreneurial spirit, know how to deliver, love to work with data, are deeply technical, highly innovative and long for the opportunity to build solutions to challenging problems that directly impact the company's bottom-line, we want to talk to you. We're seeking a experienced Senior Product Manager Tech to spearhead our mission-critical global initiative in Supply Chain Defects Identification. This role sits at the intersection of customer experience, seller success, and operational excellence, requiring a leader who can navigate complex challenges with clarity and purpose. As the single-threaded owner of this highly visible program, you'll dive deep into the intricate world of inbound supply chain defects, crafting innovative solutions that impact millions of customers and sellers globally. Your mission will be to transform complex supply chain challenges into elegant, seller-facing tools that drive efficiency and accuracy. Your journey will begin with understanding the pulse of our customers, sellers, and internal stakeholders.Through the art of working backwards from customer needs, you'll architect a compelling vision that resonates across teams. This vision isn't just about solving today's problems – it's about anticipating tomorrow's challenges and opportunities. In this role, you'll orchestrate collaboration across a diverse ecosystem of teams – from tech and data science to finance and business units. Your ability to influence and align multiple stakeholders will be crucial as you guide products from conception to launch. You'll be the conductor of a complex symphony, ensuring every team moves in harmony toward common goals. Strategic thinking will be at the heart of your work. You'll identify long-term opportunities that others might miss, translating these insights into actionable strategies and roadmaps. Your influence will extend across multiple product lines, where you'll guide teams through the full product lifecycle – from initial ideation through experimentation and successful market launch. Success in this role requires masterful prioritization and decision-making skills. You'll navigate tradeoffs that impact various Amazon organizations, maintaining clear communication channels and ensuring alignment with broader company objectives. Your leadership will be instrumental in driving initiatives that enhance both customer experience and business value. This is more than a product management role – it's an opportunity to shape the future of Amazon's supply chain operations, creating lasting impact through innovation and leadership. If you thrive in complex environments and are energized by transformational challenges, this role offers the perfect platform to leave your mark on global commerce.Key job responsibilities1. Define a data-driven product vision, develop business cases, requirements, and prioritize competing opportunities. 2. Work directly with engineering to build exceptional products. 3. Partner with other teams across Amazon Product and Tech to identify and influence development of new products and services. 4. Understand customer (external and internal) needs, define clear project plans and execute to high expectations in a fast-paced environment. 5. Interact with stakeholders at multiple levels and in multiple locations, working with business, operations, tech and BI teams to define and deliver solutions. 6. Anticipate bottlenecks, provide escalation management, and make tradeoffs to balance business needs versus technical or operational constraints. 7. Collaborate with global stakeholders in other regions to define requirements that support international use cases. 8. Define user stories and product requirements; while contributing to the technical design of new product features.BASIC QUALIFICATIONS- BS or BA in computer science, engineering, math, finance, or economics- 8+ years of product management experience- Understanding of large and complex technical architecture- Ability to scope and collaborate on customer requirements- Ability to independently solve complex problems through research and analysis- Ability to communicate effectively, and establish credibility, with technical and non-technical stakeholders including executive staff- Experience in managing and documenting business requirement documents and roadmaps- Knowledge of Six Sigma and iterative methodologies ...

Senior Product Manager - Tech, Digital Acceleration

Digital Acceleration (DA) is a core technology team that powers eCommerce for worldwide Amazon Digital Businesses such as Prime Video, Books, Audible, Music etc. Businesses use DA capabilities to sell digital content and subscriptions to customers, to ensure these are accurately and completely recorded in Amazon general ledgers, and to calculate and pay royalties etc.As part of this overall strategy, we are seeking an experienced, results-oriented Technical Product manager to lead product management for the royalties and payments domain in DA. In this role, the candidate will be responsible for setting the vision and strategy for the next generation Royalties and Vendor Payment solutions for Amazon Digital businesses. The candidate will work closely with engineering and product teams within DA, Amazon Digital businesses and other stakeholder teams to define product requirements and build the roadmap to automate royalty calculation, payment and accounting processes. The ideal candidate for this role will have strong ownership, business and product sense combined with a solid understanding of technical and business concepts. You will need to thrive and succeed in an entrepreneurial environment without being hindered by ambiguity. High judgment, ability to influence, analytical talent, exceptional communications, the ability to partner with technical and non-technical stakeholders and leadership are essential to success in this role.Key job responsibilities- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planningAbout the teamAmazon Digital Acceleration powers ordering, subscriptions, and device management for Prime, Amazon Video, Music, Audible, Alexa, and Kindle, amongst other digital businesses. We process billions of digital purchases every year and enable our digital businesses to grow their businesses worldwide. We are on a mission to be earth's best provider of one-time and recurring digital commerce, delivering a seamless and enjoyable post-purchase customer experience.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Senior Product Manager - Tech, Disability and Leave Services (DLS)

Taking time away from work for significant life events, such as the birth or adoption of a child, a serious illness, or the loss of a loved one, as well as needing accommodations/adjustments to when, how, and where they work to have an equitable experience is a critical need for our employees. Our vision is to make Amazon more accessible for people with disabilities globally every day, and deliver a 100% frustration free experience to Amazonians who need a leave or accommodation.Amazon’s Disability and Leave Services (DLS) team within the People Experience & Technology (PXT) organization is building best-in-class 1P solutions to deliver a delightful experience for Amazonians. We are building mobile and web experiences integrated with internal and external systems, so employees don’t have to go through hoops to get what they want. No employer has ever done this level of experience or personalization before, and we are breaking new ground. The Principal Product Manager – Tech (PPMT), is a strategic technical product leader who owns the three-year vision, roadmap, and delivery for our primitive products to support delivering a seamless end to end experience for Amazonians. Amazon is excited about replacing legacy 3P systems with innovative and scalable 1P systems built as primitives. The PPMT will build upon this transformation to drive the strategy to build an integrated end-to-end experience for all Amazonians, Applicants, and Candidates – from initiating a request to getting what they need, whether that is a leave or accommodation. At Amazon, Accommodation and Leave Management encompasses a suite of technically complex products that are responsible for the end to end lifecycle of an employee’s request. These products include the case management platform as well as other upstream and downstream 1P systems that enable self-service, pro-active and reactive communication and engagement, delivering with speed for our customers while automating repetitive tasks to optimize cost for Amazon. DLS has embraced Gen AI to move faster in delivering superior experiences for our customers and is a great place to continue to learn and grow at Amazon.Key job responsibilities- Drive product vision, strategy, and roadmap for brand new products, including S-Team level goals- Write and review PR/FAQs and other strategic documents with senior leadership- Champion the use of emerging technologies like Generative AI to continuously raise the bar for our customers - Build features and functionalities that help us deliver bar-raising experiences for over a million customers globally- S/he influences business priorities and technical strategy to foster shared understanding of the customer experience, and brings clarity to drive Think Big ideas, enabling cross-functional teams to work more efficiently and in alignment with the strategy- Adapt the DLS approach to meet the needs of our customer, business and program stakeholders, and any technology teams involved- Proactively mitigate risk, drive clarity, and foster shared understanding by asking detailed questions about proposed solutions, and effectively collaborating with engineers, designers, TPMs, and business leadersBASIC QUALIFICATIONS- Bachelor's degree- Experience contributing to engineering discussions around technology decisions and strategy related to a product- 7+ years of technical product or program management experience- Experience owning/driving roadmap strategy and definition- Proven experience leading cross-functional teams to deliver products and projects on tight deadlines and proven ability to manage multiple, competing priorities simultaneously ...

Senior Product Manager - Technical, Alexa Subscriptions Growth

The Sr. Tech Product Mgr will be responsible for product strategy and execution of subscriber lifecycle and on-devices acquisition experiences within the Alexa Subscriptions Growth (ASG) team. At Alexa, we are focused on building the world's best personal assistant, leveraging the latest advancements in Generative AI technologies. The role sits at a critical interaction between our product, Science, tech, design and marketing teams. This role will be obsessed over inventing best-in-class AI customer experiences, helping customers seamlessly discover and sign up for subscriptions on any owned and operated (O&O) surface (including on-site, on-device, and companion apps), offering personalized recommendations to help customers join the Alexa subscriptions, at the right time, with the right context.Over the last few years, we’ve often talked about how we’re living in a golden age of artificial intelligence (AI). Ideas that seemed like science fiction not so long ago are now a reality—and there’s no better example of that than Alexa. What started as a sketch on a whiteboard has evolved into an entirely new computing paradigm—one that has fundamentally changed how people across the world interact with technology in their homes. Having passed half a billion devices sold, and with tens of millions of interactions every hour, Alexa has become part of the family in millions of households. Alexa is always getting smarter, with new capabilities through updates delivered automatically. Alexa’s goal is to make your life easier and more fun.Key job responsibilities• Lead the development of the consumer-focused product strategy and vision supported by internal and external analysis• Define creative, high quality, simple product roadmaps based on customer learnings, team strategy and vision• Develop detailed, crisp business requirements and user stories that can be used to create product specifications and software architecture• Manage prioritization and trade-offs among customer experience, performance and operational support load• Create buy-in for the product vision both internally and with key external partners• Partner with engineering teams and program management to deliver products to market• Drive product launches including working with public relations team, executives, and other product management team members• Proactively identify and resolve strategic issues that may impair the team’s ability to meet strategic, financial, and technical goalsA successful candidate will be detail oriented, analytical, and able to collaborate effectively with cross-functional peers. They will be adept at leveraging new and existing technologies to uniquely solve customer problems.BASIC QUALIFICATIONS- Bachelor's degree- 6+ years of technical product or program management experience- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Senior Product Manager - Technical, Amazon WorkSpaces

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.The world is undergoing significant transformation, and Amazon Web Services (AWS) End User Computing (EUC) services have been built to empower customers with the agility to adapt to evolving workforce needs. Our goal is to become the premier destination for customers seeking to run and access their desktops and applications from any device. With our business experiencing rapid growth, we are seeking experienced product leaders to propel us to the next level of scale. For more information on Amazon End-User Computing, visit: https://aws.amazon.com/products/end-user-computing/.We are currently seeking a Senior Product Manager who possesses the foresight to envision the future of Amazon WorkSpaces and the ability to innovate accordingly. The ideal candidate will possess a robust combination of product management, technological acumen, and expertise in customer experience, along with a strategic mindset, exceptional communication skills, and a track record of successful execution. In this role, you will be responsible for defining product strategy, conducting market and customer research to gain deep insights into customer needs, and driving the development of new product concepts to effectively communicate the value of end-user computing to our customers. Collaborating with a cross-functional team, you will play a pivotal role in shaping various aspects of product definition, design, and execution in alignment with the Amazon WorkSpaces roadmap. We are seeking a strong business leader who is adept at articulating their vision to AWS senior leadership while also working closely with engineering teams to meticulously translate ideas into reality. The successful candidate will have a proven track record of building compelling business cases, managing high-growth enterprise products, and driving customer success.Key job responsibilitiesThis team is a good fit for you if:* You are sensitive to customer needs and interested in having a global impact.* You truly care about the business results of what you build, not just the elegance of the technology.* You like to solve interesting technology problems.* You enjoy collaborating in a diverse team environment.* You are a passionate learner and motivated to take on new challenges.* You want to have fun, surround yourself with a highly talented pool of people that like to solve complex problems, but also enjoy work life balance.* You have experience with presentations and speaking with executives, IT, management, and developers.* You have experience in defining highly available end user computing solutions with responsibility for infrastructure robustness built on AWS.About the teamJoin an innovative and dynamic team dedicated to transforming the way customers interact with their digital workspaces. Our team is at the forefront of revolutionizing end user experiences, empowering organizations to securely access applications and data from anywhere, at any time, and on any device. We are passionate about simplifying the complexities of IT management and enabling seamless collaboration and productivity for businesses of all sizes. By leveraging technologies including virtualization, application streaming, and endpoint management solutions, our team is committed to delivering exceptional user experiences while maintaining the highest standards of security and compliance. Collaborate with a diverse group of talented engineers, product managers, designers, and business leaders who are driven by customer obsession and a relentless pursuit of excellence. Join us in shaping the future of end user computing and making a meaningful impact on the way people work and connect in the digital age.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years of working as a Technical Product Manager experience- BS degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product ...

Senior Product Manager (Tech), WorkSpaces

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.The way the world works is undergoing enormous change. We built Amazon Web Services End User Computing (EUC) services to give companies the agility to respond to the changing needs of their workforce. Our vision is to be the best place for customers to run and access their desktops and apps from any device. Our business is growing immensely, and we are looking for product leaders to help us achieve the next level of scale. More information about Amazon End- User Computing can be found here: https://aws.amazon.com/products/end-user-computing/.We are looking for a Senior Product Manager with the ability to think big and look around corners to innovate for Amazon WorkSpaces. You have a strong mix of product management, pricing acumen, technology, and customer experience expertise, coupled with strategic vision, clarity of communication and proven execution. As the senior product manager, you will define product strategy, drive market and customer research to deeply understand your customers as you look for product/market fit and execute on new product concepts to help our customers understand the value of end user computing. You will work with an interdisciplinary team to drive key aspects of product definition, design, execution against Amazon WorkSpaces roadmap. We are looking for a strong business owner who is comfortable sharing their vision with AWS senior leadership, but also working closely with engineering teams to dive deep into details to turn ideas into reality. You should have demonstrated success in building strong business cases, managing high-growth enterprise products, and driving customer success.Key job responsibilitiesThis team is a good fit for you if:*Experience working with various Pricing models (per user, usage, consumption, licensing models)*Experience working with UX Designers*B2B PM Experience* You are sensitive to customer needs and interested in having a global impact.* You truly care about the business results of what you build, not just the elegance of the technology* You enjoy collaborating in a diverse team environment* You are a passionate learner and motivated to take on new challenges.* You have experience with presentations and speaking with executives, IT, management, and developers.A day in the lifeHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee -led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years of working as a Technical Product Manager experience- 3+ years of technical (software development, network development, IT, other related) experience- Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market)- Experience in taking a product from conception & definition phase through engineering design and taking it to market- Experience building different pricing models ...

Senior Product Manager Tech, ShipTech Analytics

Amazon’s Ship Tech Analytics team is responsible for owning major operational analytics products which power the analytical products used worldwide by all our operations employees. These products help provide insights and enable key decisions which help make the lives of our operations colleagues easier while also help deliver billions of packages on time. Our goal is to ensure the best delivery experience for customers across all geographies through a highly scalable, adaptive, and autonomous transportation network.We are looking for a product leader to be a part of our multi-year effort to build the next generation of GenAI-based descriptive and predictive analytical products around operations planning and intelligence products. They will own critical Amazon services that leverage real-time insights and predictive supply chain data across our entire network to drive automation, efficiency, and visibility. These services allow us to identify problems that could impact on-time delivery, take proactive actions to mitigate network and package level problems, and keep customers informed on what is happening.The ideal candidate is capable of breaking down and solving complex problems, and has a strong will to get things done! You will work on real world problems on a global scale. You own your products end-to-end and influence the direction of our product and technology which impacts hundreds-of-millions of customers around the world. You are a hands-on, pragmatic problem solver that easily balances trade-offs between competing interests. You thrive in a fast-moving team environment where you are able to juggle complex dependencies and requirements while producing optimal solutions.Key job responsibilities- Serve as the subject matter expert in operational analytical processes, descriptive analytics, and GenAI-based opportunities for product enhancement.- Collaborate with cross-functional teams, including engineering, design, and customer success, to translate business requirements into technical specifications and drive the successful implementation of new product features and enhancements- Develop a comprehensive product roadmap that aligns with the company's overall strategic objectives and effectively communicates it to stakeholders- Continuously gather and analyze customer feedback, market intelligence, and industry insights to inform product decisions and ensure the delivery of high-value solutions- Champion a user-centric design approach, working closely with Operational, Business, and UX team to optimize the user experience and drive product adoption- Manage the product lifecycle, from ideation to launch, ensuring that milestones are met, risks are mitigated, and the product is delivered on time and within budget- Represent the product and the company at industry events, conferences, and customer meetings to build brand awareness and strengthen relationshipsBASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Senior Product Manager, Delivery Experience, Speed Innovation

Amazon's Delivery Experience team is seeking a dynamic Senior Product Manager to spearhead our efforts in accelerating the speed of product delivery for millions of customers worldwide. Speed is a cornerstone of Amazon's growth strategy, and this role is crucial in shaping the future of our delivery services. Key job responsibilities* Drive the vision and requirements for a new strategic initiative, building the business from the ground up* Convert complex data into actionable insights to propel program growth and ensure scalability* Lead high-visibility programs focused on enhancing end-to-end delivery experiences* Collaborate cross-functionally with Operations, Technology, Business Analytics, Design, and other Amazon teams* Optimize customer experience across Amazon platforms and apps* Partner with Operations teams to implement on-the-ground improvements* Develop and refine pricing structures* Design and execute A/B tests to validate improvementsAbout the teamImpact:This high-visibility role directly impacts Amazon's P&L and customer experience. You'll be at the forefront of innovation, driving initiatives that reshape how millions of customers receive their Amazon orders.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner- Experience owning technology products ...

Senior Product Manager, Fleet In-Life Services

Amazon is looking for a Senior Product Manager with a strong track record of delivery and proven experience in project and product management to own strategic, tactical, cross-functional, and technology projects and programs across multiple verticals.You will establish and lead a suite of audit products for Last Mile Fleet Maintenance and Repair, integrating data analytics, risk management, fraud detection, and controllership practices. In this role you will explore the application of data algorithms to detect outliers, anomalies, and potential risks, ensuring that Amazon’s fleet operations maintain the highest standards of efficiency and accountability. Key job responsibilities• Develop and implement a robust Audit Program to monitor and assess Maintenance and Repair operations across the fleet.• Establish mechanisms to identify and mitigate risks, including operational inefficiencies, fraud, and compliance gaps.• Leverage advanced data analytics to identify trends, measure performance, and highlight areas for improvement.• Lead cross-functional initiatives to address systemic challenges, ensuring alignment with long-term business objectives.• Communicate with senior managers, business leaders, and other stakeholders to support key initiatives.• Develop, implement, and oversee KPI reporting for a program portfolio, ensuring clear visibility of milestones and project performance.A day in the lifeThis leader will work with all stakeholders in the Last Mile Fleet Team, Fleet Management Companies, Delivery Service Providers, third-party service providers, and internal stakeholders to manage all leadership escalations and drive new initiatives to continuously improve the customer experience.This position requires experience in strong data analytics, product/program management skills, critical thinking, problem-solving, process improvement, and the ability to manage multiple priorities.About the teamAmazon Logistics’ mission is to provide the best last mile customer experience delivering each package to the customer’s doorstep through a choice of innovative delivery options. To provide this customer experience, Amazon Logistics works closely with Last Mile Delivery Service Partners who operate and manage a fleet of vehicles and drivers. Fleet maintenance is a significant “area of opportunity”, as current options are often inefficient, ineffective, and more expensive than they should be. To mitigate these challenges, we are developing and launching transformative programs to ease the burden of fleet maintenance on our Delivery Service Providers.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience in using statistical analysis to identify issues or opportunities for improvement- Experience with end to end product delivery- Experience in quantitative and qualitative research ...

Senior Product Manager, Fleet Technology Products (FTP) , Fleet Technology Products (FTP)

Amazon is looking for a Sr. Product Manager to lead product management efforts supporting our last mile fleet, focusing on vehicle telematics, asset management and vehicle health. This leader will have responsibility for a strategic effort that cuts across categories and teams within Amazon. In this role, the ideal candidate will have a history of successfully launching impactful automotive consumer features and products, specifically focusing on telematics. We're looking for an individual who is highly analytical, can collaborate effectively across teams, and excels in entrepreneurial, fast-paced work environments.Key job responsibilitiesKey job responsibilities- Deploy fleet-based technologies across the North America fleet- Familiarity with automotive telematics and connected vehicle technology.Own vendor relationship(s) with fleet technology partners- Manage internal and external business reviews- Solve complex, technical problems with simple, innovative, and practical solutions- Monitor key quality metrics, define and implement initiatives to drive product and process improvements- Work within time constraints and deliver results to meet critical business needs- Collecting feedback from product users to build next generation safety tools- Must be able to travel to occasional team offsites and to visit delivery stations as needed. ~10-15% per quarterA day in the lifeAs a Senior Product Manager, you will be responsible for leading the requirements for the next generation of fleet tech features and products. This role is inherently cross-functional. This role involves close collaboration with engineering, business development, and other leaders to bring products to market and identify growth opportunities for Amazon and automotive partnersAbout the teamWe are a tightly-knit product team dedicated to designing and maintaining telematics and fleet technology-based products with a massive customer impact. Leveraging data and customer feedback, we solve complex problems, working across multiple partner teams with functions ranging from tech development to communications. Our vision is to build the world's safest transportation network.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner- Experience owning technology products ...