Bellevue

As a Principal, Supply Chain within the NA Inbound Supply Chain team, you will have the opportunity to shape one of the most complex Inbound Network Integrations at the highest level for Amazon’s fulfillment business. You will drive specific workstreams within the business Integration Roadmap for the Storage and Distribution network, enabling a synchronized flow of goods and seamless UTR operations integration within multiple separate Distribution Center (DC) networks. This is a high impact role with an opportunity to influence one of the most impactful areas of Amazon's supply chain. You will be an integral part in creating and implementing large scale strategic initiatives in the DC space across multiple business lines – all with the goal of better serving our customers.The Principal, Supply Chain will work in a fast-paced, fluid environment, and drive capability integration decisions effectively with stakeholders across multiple groups and levels within Supply Chain Optimization Technology, Amazon Fulfillment Technology, Building Design, and Operation partners. This role drives the strategy for core storage solutions, inclusive of roadmap, within the Inbound Supply Chain in NA. This team integrates all new capabilities needed for integration of cost-effective storage solutions within the network. The work of this team has a direct impact in our ability for our Inbound network to scale and sustain as the network expands.Your Characteristics: You’re a great leader and you thrive working in a dynamic, ambiguous, fast-paced environment in which solving challenging problems is the norm. You excel at analyzing quantitative and qualitative information, hire and developing a high performing team, solving problems, developing processes and improving them. You’re detail oriented and you think outside of the box and challenge the status quo. You’re willing to roll up your sleeves to meet team goals. People trust and respect you and they like to work with you. Travel may be required up to 25% or more based on business needs.BASIC QUALIFICATIONS- 7+ years of working cross functionally with tech and non-tech teams experience- 7+ years of program or project management experience- 7+ years of managing, analyzing and communicating results to senior leadership experience- 7+ years of working cross functionally across several teams experience- 10+ years of supply chain experience- Bachelor's degree- Experience implementing repeatable processes and driving automation or standardization- Experience defining program requirements and using data and metrics to determine improvements ...

Amazon’s Risk Operations & Resilience (ROR) organization is seeking a Principal Technical Risk Manager who will evaluate, analyze, and prioritize risk improvement strategies to drive fire, environmental, earthquake, and natural hazard risk improvement in the global operations’ real estate portfolio for customer delivery and fulfillment. You will partner with external risk engineering agencies, insurance engineers, and other service providers in fire, environmental and natural hazard resiliency design, setting their scope of work, reviewing their findings, and communicating relevant opportunities to the business for reducing risk. In this role, you will (1) manage recurring facility audits, (2) develop and manage integration of the risk improvement standards within site construction projects, and (3) oversee natural hazard due diligence work. Reporting to the Director of ROR within Amazon Global Realty, you will join a team that is responsible for assessing, mitigating, and managing fire and natural hazard risks globally, including disaster recovery field response. This is an individual contributor role, but is a lead role within the ROR Risk Management program and is expected to be a subject-matter expert on risk mitigation and quantification methods while also mentoring other team members. You will influence senior leadership and stakeholders including Real Estate Transactions, Development, Safety, Environmental, Engineering, Building Design, and Construction. You will partner across the organization to shape the future of Amazon’s evolving risk profile, including surfacing critical data that informs capital expenditures and insurance purchasing. In this role, your key customers are Real Estate Managers who select new sites for development, Operations and Finance Leaders who own the funding for capital improvements at existing sites, and Global Risk Management & Claims (GRMC) who utilize risk information during annual insurance renewals. You will be responsible for evaluating, quantifying and communicating the business impact in terms of financial loss expectancies and financial risk reduction opportunities.You should have experience probing deeply into loss expectancy calculations, validating applicability, and determining returns-on-investments (ROI) that consider the cost of improvements relative to the loss reduction potential they can achieve. You are adept at navigating risk opportunities typically surfaced through the insurance industry. You are experienced at leveraging insurance risk engineering data, industry loss history, emerging risks/trends, and financial estimations to find the most effective solution to reduce risk. This includes providing business cases for which risks to accept, versus those that should be reduced.You are expected to be available for domestic and international travel 15-25% of the year to audit the overall effectiveness of the program and vendor performance. Key job responsibilitiesStandards & Special Projects• Lead technical risk management efforts that support GRMC's insurance renewals with external insurance providers.• Develop the processes, procedures, and governance that drives risk reduction throughout Global Operations, including fulfillment centers, delivery stations, and retail businesses.• Determine financial and business impact thresholds and a decision-making framework for where to retain risks versus capital spend to reduce risks.• Partner with the ROR – Disaster Recovery & Investigations (DRI) team to identify and monitor property risk trends and emerging risks by geography to determine pro-active risk reduction opportunities. Perform or hire outside consultants to research and quantify these risks.• Partner with DRI, Construction, Facilities, Engineering, Operations, Real Estate, and Safety to lead successful resolution of risk improvement projects.• Contribute to global design, construction and commissioning standards, within North America, Europe, and emerging countries when needed.• Evaluate management systems, practices, and conditions relative to Amazon’s risk appetite, including fire system impairment management, hot work management, storage practices, and emergency response practices. Educate internal partners on program improvements.Risk Engineering Audits • Develop and manage the annual strategy for overseeing insurance risk engineers and other consultants to perform reviews of storage configurations, fire system and building design changes to ensure conformance with our risk appetite and internal standards.• Act as liaison between service providers and company locations to facilitate successful audits of key locations. Audit the program and vendor performance through occasional site visits, partnering with in-region DRI and/or Asset Management team members to support the visit.• Review insurance recommendations, prioritize findings, and identify network fire safety, natural hazard, and general risk trends. Quantify the business and financial impact of each risk.• Develop dashboards and monthly/quarterly communications to customers and stakeholders to share risk insights, secure commitment, and monitor progress of loss control improvements.Construction Project Coordination• Develop and manage the annual strategy for overseeing insurance risk engineers and other consultants to perform plan reviews and construction audits against the risk standards.• Coordinate plan reviews and construction site visits with service providers and construction teams.• Develop and present the business cases for incorporating property loss prevention features into designs, including estimating cost of improvements to incorporate into project budgets.• Oversee and audit the natural hazard and environmental due diligence reviews during site selection and critical dates, partnering with the program owners to incorporate risk-based thresholds for determining where improvements should be made.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-timeemployees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanBASIC QUALIFICATIONS- Bachelor’s or Master’s Degree in engineering, technical architecture, or similar- 10+ years’ experience managing risk engineering consultants, vendors, and/or insurers to facilitate technical risk analysis of physical assets, including review, validation, and prioritization of commercial property insurance recommendations. - 5+ years’ experience in fire prevention and/or fire protection in industrial real estate warehousing, including field-based loss control, due diligence reviews, design and/or plan review.- Experience and working knowledge of fire and building codes and standards, including FM Standards, National Fire Protection Association (NFPA), International Fire Code (IFC) and/or the International Building Code (IBC)- Experience developing and analyzing loss expectancy (LE) calculations, including Maximum Foreseeable Loss (MFL) or Expected Maximum Loss (EML) calculations. ...

Devices and Services Trust and Privacy (DSTP) is responsible for maintaining and raising the trust bar for Amazon customers across a diverse set of 30+ Devices and Services (D&S). DSTP offers horizontal services for builders to ensure trust, privacy, and accessibility is built into our products and services. We also build customer-facing capabilities that provides customers with control and transparency and reducing privacy risk, while enabling partner teams to innovate with appropriate guardrails for content moderation, privacy, accessibility, and trust.The DSTP team is looking for a passionate Security and Privacy Incident Response Engineer who can lead the response to privacy and data protection issues across Devices & Services. You must thrive in dynamic/ambiguous situations, and think like both an attacker and defender, while working through the entire incident response lifecycle. You’ll be working in a global team environment where clear and accurate communication and collaboration on privacy and data protection issues is critical.In this role, you will apply your creative and critical problem solving skills to quickly contain incidents and then work with cross-functional teams to remediate the root cause. You must have a passion for engineering solutions to complex privacy and data governance challenges, and recognize and fill gaps in capabilities. Above all, you should be passionate about privacy, information security, the ever-changing threat landscape and privacy/security automation and tooling.Key job responsibilities* Manage escalated privacy and trust risk events/cases from start to finish; write detailed case notes, reports, summaries, short and long-term recommendations, and trade-off analyses for all audiences, including senior leadership.* Interact with and influence other teams (e.g., service teams, engineering, product, legal); identify experts and stakeholders on other teams to support decisions on containing incidents or mitigating privacy and trust risks; build consensus and recommendations based on analysis of the nature of potential violations to Privacy Policies, Promises, or Legal/Regulatory requirements.* Own successful delivery of large, impactful, and highly cross-functional program initiatives while simultaneously tracking a set of smaller projects. Demonstrate comfort with handling technical investigations and analysis, and provide actionable recommendations to senior leadership audience with minimal supervision.* Develop deep knowledge of global privacy and data governance obligations, processes, best practices, and solutions utilized by Amazon. Utilize this knowledge to provide recommendations and consultation to improve DSTP processes and tooling and reduce risk through control automation and enhancements.* Establish metrics and regular reporting/escalation mechanisms for measuring results, progress, and gaps in performance and compliance.* Communicate plans, status, and critical issues clearly and effectively.* Support deep dive assessments and ad-hoc data analysis requests.A day in the lifeThis is an inherently cross-functional role where you will work directly with engineers, product managers, policy and compliance specialists, legal, PR, Marketing, and other Amazon builders to help them identify, expediently contain/mitigate privacy incidents and risks, and implement a Privacy by Design and Default culture. You will use your investigative and/or analytical experience and demonstrate your prowess and experience in writing and briefing complex cases. You will track risk assessment, validation, adjudication, and remediation actions, and ensure that teams prioritize and execute those tasks in a timely fashion. You will be responsible for knowing the ins and outs of impacted systems, and ensure the impacted builders/owners follow the correct paths to compliance. You should be comfortable working in a fast-paced, rapidly evolving environment with fast delivery time, rapid iteration, and data-driven decision-making.About the teamThis role is a part of Trust Fundamentals’ Privacy GRC team within DSTP, which includes developing a set of processes, tools, and compliance mechanisms to improve leadership decision making and performance through an integrated view of how well D&S manages its unique set of privacy risks. Our GRC team values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and are building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.BASIC QUALIFICATIONS- Bachelor's degree in computer science or equivalent- 5+ years of any combination of the following: threat modeling experience, secure coding, identity management and authentication, software development, cryptography, system administration and network security experience- CCSP (Certified Cloud Security Professional) or CEH (Certified Ethical Hacker) or CFR (CyberSec First Responder) or Cloud+ or CySA+ (CompTIA Cybersecurity Analyst) or GCED (GIAC Certified Enterprise Defender) or GICSP (Global Industrial Cyber Security Professional) or PenTest+ ...

Amazon Global Supply Chain and Transportation Procurement (GSCTP) is seeking a Procurement and Manager III overseeing Vendor Sourcing and Management responsibilities. This role will focus on vendor negotiations for Amazon's international supply chain and transportation needs, with expectation to develop consistent negotiation methodology and ensure alignment with internal stakeholder teams. A successful candidate will be able to deliver on improved financial results along with vendor performance, capacity, and sustainability efforts. This individual will be expected to manage multiple internal and vendor relationships concurrently, working with a team that contributes significantly to overall transportation and supply chain strategy. Internal and external relationship management is paramount, along with strong analytical and problem-solving skills. A successful candidate will be able to work with senior leadership of external vendors and convey strategic negotiation plans to procurement leaders and business stakeholders that span multiple countries.Key job responsibilities- Negotiation: Deliver improved financial performance through large scale negotiations for supply chain services contracts- Leadership: Lead stakeholder and partner teams indirectly to build a track record of consistently delivering valuable projects- Strategy: Design and implement strategy for individual procurement projects and the overall procurement function to support all goals of the business, not just financial goals.- Bias for Action: Deliver end-to-end contract projects, working through obstacles along the way and planning for unexpected challenges to maintain momentum.- Communication: Set expectations and requirements with external and internal leadership teams, writing well-reasoned and data-driven proposals, performing your own data analysis as necessary.- Technical Problem Solving: Work through difficult challenges, including the full procurement cycle from sourcing, negotiations, legal requirements and internal systems updates. A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan Learn more about our benefits here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stockAbout the teamGSCTP is a tenured but growing team of Amazonians that live by Amazon's motto of "work hard, have fun, make history." We are spread across the US and EU, managing a global scope of supply chain services. We are data-driven and thrive in the challenges that our work requires. BASIC QUALIFICATIONS- Bachelor's degree- 3+ years of experience working with international transportation and supply chain entities- 5+ years of working cross functionally across several teams experience- 5+ years of using Microsoft Excel to manipulate and analyze large sets of data experience- 3+ years of procurement experience ...

We're seeking an experienced and highly skilled Product Manager to join our team and build innovative Learning Analytics Products. In this role, you’ll collaborate directly with dedicated product, science, program and engineering teams to drive critical data decisions. You'll leverage your product expertise and business insight in a dynamic, fast-paced, and innovative environment.Our ideal candidate is both experienced and hands-on, with a passion for working with complex datasets and turning data into actionable insights. You thrive in ambiguous and rapidly changing business settings and are eager to dive deep, analyze, and generate insights. You will lead research initiatives, both internally and externally, creating workflows that inform our product and services roadmap, tackling complex business challenges. This high-visibility role involves a wide range of business issues and offers frequent opportunities to present directly to leadership.Key job responsibilities- Build metrics to help business teams make decisions; participate in the full development life cycle end-to-end: from design, implementation and testing, to documentation, delivery, support, and maintenance to produce comprehensive, usable dataset documentation and metadata- Develop complex queries for ad hoc requests and projects, as well as ongoing reporting.- Interface directly with stakeholders, gathering requirements and owning automated end-to-end reporting solutions.- Partner with analysts, data engineers, business intelligence engineers, and software development engineers across Amazon to produce complete data solutions.- Simplify and automate reporting, audits, and other data-driven activities; build solutions to have maximum scale and self-service ability by stakeholders- Proficiency with SQL queries to retrieve and analyze data. Learn and understand a broad range of Amazon’s data resources and know how, when, and which to use.- Estimate models, write analyses, and extract insights and provide business recommendations.- 10-20% travel per quarter.About the teamWe serve AMZL’s Learning teams as the strategic thought leader, looking beyond where other teams are focused to drive transformative solutions that leverage technology and processes to improve learning outcomes and drive down the cost to serve.BASIC QUALIFICATIONS- 3+ years of product management experience- Experience managing technical products or online services- Experience in product, program, or project management in leading cross-functional teams in delivery of major new products or services- Knowledge of SQL and VBA at an advanced level ...

AI is the most transformational technology of our time, capable of tackling some of humanity’s most challenging problems. That is why, Amazon is investing in generative AI (GenAI) and the responsible development and deployment of large language models (LLMs) across all of our businesses. Come build the future of human-technology interaction with us.We are seeking a dynamic, entrepreneurial product manager who is passionate about bringing the power of GenAI to Amazon businesses and our customers. If you enjoy leading product and program innovation to build products used by Amazon teams and customers, then join our team. We are looking for a customer-obsessed leader who enjoys discovering the customer requirements, innovating on their behalf, and developing experiences that raise the bar. You will be the voice of the customer and responsible for driving a product roadmap and associated programs that enables Amazon to responsibly develop and deploy AI models across all of our businesses. You will have the responsibility of inventing on behalf of our customers and advocating for their needs throughout design, build, and launch. Additionally, you will be responsible for measuring business impact by diving deep into metrics and customer inputs. You should have a positive attitude and strong work ethic; you will work fast and smart, and adapt and iterate quickly. Let’s have fun too!Key job responsibilitiesIn this position, you will lead a cross-functional team defining product and program requirements across the company. You’ll work with our customers, partners, and operational stakeholders to prioritize roadmap features and work closely with our best and brightest GenAI scientists to improve the performance of our models. A day in the lifeGiven the scope and high level of ownership, rarely are two days the same. You are a business owner, customer-facing representative for the service, and point of contact for partner teams. On a weekly basis, you will be working with customers to learn about the problems they are trying to solve, analyzing service and business metrics, writing PRFAQs, Business Requirement Documents, and iterating on product decisions with the Science and Technical teams.On a daily basis, you'll have a chance to work with everyone who makes our products successful, including senior leadership, engineers, technical product teams, business and sales experts, marketing, advocates, data scientists, content writers, and more. You will meet with customers to understand our core strengths and weaknesses. You will synthesize that feedback and other industry knowledge, with business and service data, to create strategies and test hypotheses. BASIC QUALIFICATIONS- 10+ years of product or program management, product marketing, business development or technology experience- 6+ years of team management experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery ...

Project Kuiper is an initiative to increase global broadband access through a constellation of more than 3,000 satellites in low Earth orbit. Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world.Export Control Requirements: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.The Enterprise Applications team is seeking for a Product Manager. As the Product Manager for Manufacturing Execution systems, you will manage the design, development and implementation of SAP MES projects connected to Enterprise Systems that allow for the rapid development and production of Space Hardware. The implementation of these systems are critical to scalability and cost effective business operations. We are looking for candidates who thrive in a fast-paced, start-up like environment. To be successful you need to be highly motivated and detail oriented while showing highest standards of execution.You will conduct defect analysis and perform necessary fixes and improvements. Collaborate with functional owners, architects and other personnel to develop dynamic and flexible systems to meet the emerging demands of internal customers in manufacturing. Develop functional specification and estimations for assigned project. Work in compliance with the programming and documentation standards and solve production problems in a timely manner.Key job responsibilities• Build SAP ME and SAP MII based solution and handle all the deployment related activities. Build reports and deploy. Integration with ERP and Shop Floor Systems.• Active participation in Integration Test, User Acceptance Test and MES startup to ensure success and meet customer requirements.• Ensure that the deployed applications perform as per customer expectations and there are no performance issues• Building Proof of Concepts (POCs) using SAP ME and SAP MII as the service based on the business requirements• Support improvement for areas including PP, QM, MM, PM.• Develop Printing labels, Travelers documents, and purchase order receipt label, process order receipts, and shop floor forms in MII system.• Improve performance of the applications and servers through Performance tuning/sizing of servers, and changing the design and fine tuning the SQL queries.• Support various testing procedures (Unit testing, Integration testing, class room testing, shop floor testing).A day in the lifeYou will conduct defect analysis and perform necessary fixes and improvements. Collaborate with functional owners, architects and other personnel to develop dynamic and flexible systems to meet the emerging demands of internal customers in manufacturing.. Maintain and update existing program codes as needed. Develop functional specification and estimations for assigned project. Work in compliance with the programming and documentation standards and solve production problems in a timely manner.About the teamProject Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world.Our team focuses on building Enterprise System Applications for manufacturing satellites. Your customers are Manufacturing, Operations and the Supply Chain teams at Kuiper.BASIC QUALIFICATIONS- Bachelor's degree- Experience working with engineering and technical teams to build automated solutions ...

Global Specialty Fulfillment (GSF) is at the forefront of ultrafast fulfillment and delivery innovation and we are in the midst of building the next big thing. We have a unique operating model that is a first for Amazon and are looking for top talent to innovate on behalf of our customers. As Product Manager of Delivery Ops Integration, you will lead a bunch of program and product managers to build, optimize, and scale Sub-Same Day (SSD) delivery network. The leader will have a talent and passion for leading teams, inventing, and scaling operations with the ability to influence leadership at all levels across retail, operations and software development. In partnership with engineering stakeholders, the Product Manager will lead the development and execution of the technical and operational roadmap for cost and quality. Responsibilities include: - · Work with stakeholders and cross-functional teams to ideate, design, implement and roll out products, programs and processes that improve operations in SSD Delivery - · Developing and utilizing data inputs and KPI’s to inform operational adjustments and strategic roadmaps. - · Define and create processes that will scale to meet growing business demands. - · Partnering with Directors, Sr. Managers, and other key operational and technical leaders across the organization.Key job responsibilitiesCoordinating closely with internal and external stakeholders worldwide to proactively identify, optimize, track and report performance.Developing and utilizing data inputs and KPI’s to inform operational adjustments and strategic roadmaps.Define and create processes that will scale to meet growing business demands.Partnering with operational and technical leaders across the organization.Stakeholder management and ability to influence/partner across various business and tech teams (vertically and laterally)The ability to speak with data and utilize data to provide insights into decisions being madeStrong communication skills (knowing and adapting to audience), especially when dealing with complex problemsHighly adaptable/agile when it comes to changing conditionsAbility to thrive in ambiguous situations where the solution is not clearly definedOwn diving deep into specific areas and identifying problems to assess opportunities through product discovery conversationsOwn project prioritization and managing feature trade offsOwn driving requirements and alignment across R2L and Amazon Delivery leadershipBASIC QUALIFICATIONS- 3+ years of product management experience- Experience managing technical products or online services- Experience in product, program, or project management in leading cross-functional teams in delivery of major new products or services ...

CA Transportation - The Middle Mile and Cross Border execution team is responsible for overseeing aspects including DEA, Speed, OB Trans Network Design, Capacity Planning for Sort Centers and Amazon Air, and managing overall Trans Outbound Costs. - PM has to handle volume related escalations, managing variations in volume compared to planned figures, overseeing Linehaul, and managing VAA operations- Monitoring, sharing & bridging performance metrics (DEA, volume share analysis, capacity available vs plan) on a daily / weekly basis- Coordinating with FC, ACES, Network Design and TESS teams for any changes in network design/connectivity and maintaining a seamless flow of information and coordination among these teams to optimize network performance. These changes include: - CPT/lane changes and configuration - Providing recommendation, initiating and coordinating changes by submitting approvals to FC, Network Design, VAA, Speed, TORCH configuration requests, OB scheduling requests, etc. This involves driving alignment and recommending alternate solves if the proposed solution is declined across teams. These network changes can be initiated by carrier managers / other upstream/downstream partner teams.- Identifying and driving initiatives to improve capacity, cost to serve, speed and connectivity- Creating and successfully executing working backwards plan for events by collaborating with cross functional teamsKey job responsibilities- Manage Day to Day execution, ensuring successful delivery. Requires driving network optimization, executing configuration changes in partnership with Tess and organizing scheduling by raising tickets.- Use analytics, dashboards, Queries to deep dive and improve network share, volume attainment, DEA and other performance metrics. Partner with right teams to operationalize these projects.- Partner with STP/MTP/LTP teams in potential expansions, launches, deprecations.- Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.- Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills.- Foster collaboration with internal and external partners to successfully plan and deliver for HVEs - Evaluate and prioritize projects in conjunction with impact and urgency - Identify and mitigate risks, preventing them from escalating into major issues.- Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives.- Ensuring clear visibility of milestones and project performance.- Manage and communicate project status effectively and timely. - Create working backwards plan for HVEs and adhere to quality output and timelines adherence.- Provide right inputs for planning exercise and for planning documentsA day in the life- Review business metrics and deep dive anomalies- Coordinate with stakeholders on network design changes to be completed- Submit and track configuration changes- Identify process improvement opportunitiesAbout the teamOur team manages the Middle Mile (MM) for Canada's domestic and Cross-border transportation programs. We work with stakeholders in planning, network design, fulfillment centers (FCs), sort centers (SCs), last mile (LM), Amazon Air, and linehaul (LH), to plan and execute MM strategies. BASIC QUALIFICATIONS- 2+ years of program or project management experience- Experience in program or project management ...

For our Customers, the most important thing we can do is give them access to Earth's largest store. Our Sellers and our Customers are in every country around the world, and our team helps connect them regardless of where they manufacture or where they live. Our team builds cross-border fulfilment solutions that help Fulfilment by Amazon (FBA) Sellers to make their selection available to Customers across every Amazon Store, with the sharpest possible prices and with locally available inventory. We develop scalable systems and services, utilizing cutting edge technology (e.g., machine leaning, big data, etc.), to enable world-class global logistics solutions.We are currently looking a Program Manager to join our growing organization. This role creates project plans, develops processes, coordinates and drives execution, and communicates to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential. The ideal candidate will leverage program and project management experience, combined with deep analytical capabilities and a keen sense of innovation, to lead complex projects from conception to completion.Key job responsibilities- Manage and oversee cross-functional programs, ensuring successful delivery.- Develop and refine program strategies, effectively leading and motivating teams.- Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.- Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills.- Foster collaboration with internal and external partners to optimize resource allocation and project success.- Evaluate and prioritize projects in conjunction with customer needs and technical team inputs.- Bridge gaps in team dynamics, processes, and systems, preventing common project pitfalls.- Identify and mitigate risks, preventing them from escalating into major issues.- Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives.- Develop, implement, and oversee KPI reporting for a program portfolio, ensuring clear visibility of milestones and project performance.- Manage and communicate project budgets effectively.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanLearn more about our benefits here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stockBASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

Amazon is seeking a Program Manager in the US Delivery Speed Organization for Outbound Transportation. Amazon transportation encompasses all of the operations that deliver shipments from our fulfillment centers and third party locations to customers within the U.S. As a Program Manager, for Outbound Transportation, you will be responsible for planning, implementing, and evaluating transportation projects and initiatives, ensuring efficient and effective transportation services for our organization. Your role will involve collaborating with cross-functional teams, and overseeing the day-to-day operations of transportation programs. If you have a passion for transportation, excellent organizational and leadership skills, and the ability to drive strategic initiatives, we encourage you to apply. Our team is specifically responsible for forecasting, improving, and educating leadership on "speed of delivery" that our customers experience. Key job responsibilities - Develop and implement transportation programs and initiatives in line with the organization's strategic goals and objectives - Collaborate with cross-functional teams to identify transportation needs and develop innovative solutions to improve transportation efficiency and effectiveness - Monitor and analyze transportation data, trends, and performance metrics to identify areas for improvement and make data-driven recommendations - Articulate business and technical requirements to effect process changes - Stay updated on emerging trends, technologies, and best practices in transportation management, and incorporate them into program strategiesA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan Learn more about our benefits here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stockBASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

How often do you get the chance to be a founding member of a team building a game-changing delivery experience that will WOW customers? If you're excited to join a startup-style team, contribute bold ideas, and shape Amazon's delivery future with an impact visible at the SVP level, this is the opportunity for you. The Add to Delivery team is seeking a highly motivated and experienced Program Manager to oversee and drive both the Add to Delivery and Forward Deploy of Inventory initiatives. In this role, you will collaborate with diverse teams, stakeholders, and leadership to ensure alignment on objectives, deliverables, and timelines. You will act as the central point of coordination, tracking progress, identifying risks, and delivering outcomes that support the organization's goals.You dive deep into complex challenges but deliver simple, innovative solutions for customers. You are a trusted partner, a persuasive communicator, and someone people love working with. Most importantly, you are driven to pioneer new experiences, put the customer first, and challenge the status quo.Key job responsibilities1) Program Strategy and Execution: Define program objectives, milestones, and success metrics. Develop and manage comprehensive project plans.2) Cross-Functional Collaboration: Coordinate efforts across multiple teams to ensure alignment and effective communication.3) Risk Management: Identify risks early, develop mitigation strategies, and address roadblocks to maintain program momentum.4) Stakeholder Management: Act as the primary contact for stakeholders, providing regular updates and facilitating decision-making.5) Performance Monitoring: Track and report on program performance using appropriate metrics and tools.6) Continuous Improvement: Leverage insights and feedback to improve processes and ensure successful future program execution.About the teamWe consider ourselves a start-up team with a big vision, a charter to build and “anything is possible” mindset when faced with highly ambiguous and complex problems. We are a highly collaborative and high-energy team that isn’t afraid to swing for the fences or exceed expectations even on tactical projects.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Do you enjoy fast, free, shipping as a member of Amazon Prime? Come join a team that is responsible for enabling fast delivery across long distances for items that customers love via Amazon Air.This leader will have the knowledge and exposure across the AIR organization to lead initiatives that will help shape the future of what flies on AIR. To do this you will work across research science, finance, technology, operations, and sales teams.This position requires a person with the ability to skillfully communicate with stakeholders, use analytics to solve complex problems, and stay hyper focused on customer's needs.Key job responsibilities- Manage full lifecycle of complex cross-functional programs with considerable impact across multiple organizations- Development of the overall program strategy, tactically driving teams in and outside of your organization to deliver- Define the program (mission, vision, tenets), set objectives, analyze data, and drive improvements that are quantified with metrics- Partner with teams across the business you support and beyond to source, allocate, and coordinate resources- Develop, implement, and govern KPI reporting, providing visibility to the milestones and performance across all projectsBASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

At Amazon, we're working to be the most Customer-centric company on earth. One customer experience that we’re constantly looking to take to a new level is how we fulfill and deliver their orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services in the last mile delivery space. We are doing this by building a world class last mile operation, significantly complimented by Amazon Flex. Amazon Flex works directly with independent contractors – called delivery partners – to make deliveries to our customers. With Amazon Flex, individuals can now be their own boss delivering Amazon packages. This role affords an opportunity to work on the cutting edge of innovation, while directly contributing to driving an improved experience for Amazon customers and Delivery Partners. As a Program Manager for NA Flex Business Optimization, Strategy, and Scaling (BOSS) you will own strategy and initiatives around optimizing Cost, Quality, Capacity, and/or the Delivery Partner Experience. To achieve your goals, you will work with functions that cut across the organization; including technology, operations, and marketing. Key job responsibilities- Own the long-term road map for improving Flex Cost, Quality, Capacity, and/or the Delivery Partner Experience across the Sub Same Day (SSD) delivery business- Work closely with finance, marketing, capacity management, data science, engineering, and program management on process improvement and launch initiatives- Effectively influence stakeholders through collaboration and effective prioritization- Make difficult resource trade-offs and align Director and VP level leadership on inputs, outputs, and priorities- Own key performance indicators and work closely with the business to understand day to day opportunities and pain points in order to implement short term and long term solves- Monitor project execution and ensure that the project delivery is to the appropriate level of quality and in line with its target dateBASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

Amazon Engineering Services is looking for a detail-oriented, analytical, innovative, hands-on, and customer-obsessed Program Manager that can provide capital planning and project management support directly contributing to growing Amazon’s customer fulfillment network. As a Program Manager, you will be responsible for budget controls over Customer Fulfillment Business Units, including support reporting on approved budgets, forecasted funding, and communication on future funding needs.You will have ownership and responsibility over budget health of multi-billion dollar Amazon fulfillment Operations expansions globally.As a Program Manager (PM) you will manage and support one or multiple of Amazon’s business units: Global Customer Fulfillment, Global Air Program, Global Specialty Fulfillment, Amazon Logistics, Emerging Markets, Pharmacy, Merch by Amazon, Sort Center Network, and Initiatives.Key attributes of a successful PM for this role include excellent written and verbal communication, ability to learn and be curious, and strong financial acumen. Candidate must be highly motivated and effective within distributed teams.Key job responsibilities- Ownership and responsibility over budget health of multi-billion dollar Amazon fulfillment Operations expansions globally.- Coordinate budget status and accuracy both within Capital Planning teams and budget execution teams.- Manage recurring budget status meetings with various partners/functions, as well as monthly/quarterly budget status updates to VP level leadership.- Partner and contribute across all functions within Customer Fulfillment and will actively manage multiple stakeholders including Finance, Startup, Real Estate, and Construction.- Ensure the accuracy of budget data while providing reporting on the overall financial health of all business units.- Manage internal teams and build processes and tools to enable scalable and flexible operations.- Retrieve and analyze data using Excel, Tableau, SQL or other data management systems.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- Bachelor's degree ...

Amazon’s Worldwide Operations Sustainability team (WWOS) is looking for a Program Manager (PM) to own the Leap Operations Sustainability Accelerator (Leap). Leap is a funding program that provides budget for operations teams to trial emerging technologies and form industry partnerships to accelerate progress towards their sustainability goals. We are seeking a passionate leader who is excited about sustainability and eager to drive this exciting program influencing Amazon's path to achieving zero emissions worldwide and meet The Climate Pledge by 2040.In this role, you will be the central coordinator of the Leap Program Team (LPT), a cross-functional team within WWOS consisting of members from the Innovation, Partnerships, and Finance teams. In this capacity the PM will run weekly LPT meetings, create the weekly agenda, track action items, and solicit LPT member feedback on discussion points. Key job responsibilities1. Triage the Leap intake, evaluating proposals against the Leap tenets and assigning to LPT members for further evaluation depending on subject area (transportation, buildings, partnerships, etc.)2. Publish the Leap quarterly email flash and quarterly catalog update, highlighting projects funded or completed in the past quarter and providing updates on ongoing projects.3. Own tracking and reporting on Leap’s annual goals.4. Own and maintain Leap’s document templates and standard operating procedures used by project owners.5. Own and run the monthly Leap participants meeting, providing program updates to project owners, determining what help is needed to keep projects on track, and soliciting this help from LPT members.6. Produce and disseminate all internal/external written communications relating to Leap, such as content for Amazon-wide newsletters and external-facing sustainability websites.7. Evolve into owning parts or all of our accelerator strategy, external engagement / company sourcing, & coordinating with Amazon's Climate Pledge Fund team.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! About the teamWorldwide Operations Sustainability (WWOS) sets the vision and strategy for sustainability within Amazon ops, including the overarching strategy and interim targets to achieve the Climate Pledge by 2040, and topics that extend beyond decarbonization.WWOS centrally coordinates strategy across Operations in all regions, particularly on topics that transcend business unit boundaries. The mission of WWOS is to accelerate outcomes for key decisions, identify the right stakeholders to make decisions, and provide central guidance for resource allocation to drive our path for the Climate Pledge.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

Come help Amazon delight our customers by delivering packages faster than ever before! At Amazon, we're working to be the most Customer-centric company on the earth. One customer experience that we’re taking to a new level is how we deliver orders. Our goal is to exceed the customer expectations by ensuring orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible. To meet this goal, we deliver pioneering new products and services in the last mile delivery space. Amazon Flex works directly with independent contractors – called delivery partners – to make deliveries to our customers. With Amazon Flex, individuals can now be their own boss delivering Amazon packages. Amazon Flex Fraud and Abuse Control team is looking for a Program Manager who will be responsible for establishing scalable mechanisms by partnering with Tech, BI, Science, Operations teams to detect Fraud and Abuse patterns, scope programs to enforce DPs to reduce Fraud and Abuse behavior thereby promoting delivery quality and enhance customer experience. Program Manager will relentlessly focus on continuous improvement of the programs, diving deep into issues to uncover the root cause and systematically escalate to fix underlying defects. This role requires excellent dive deep, problem-solving leveraging analytical and data driven approach, succinct narrative writing and the ability to succeed in a fast-paced environment. An ideal candidate for this role should have proven expertise collaborating cross-functionally, building scalable mechanisms and communicating to senior stakeholders. Key job responsibilities- Define the program (mission, vision, tenets), set objectives, analyze data and drive improvements that are quantified with metrics. - Development of the overall program strategy and scalable mechanisms, tactically driving teams in and outside of your organization to deliver.- Identify root causes and recognize Fraud and abuse trends through various data signals to solve ambiguous problems. - Ability to overcome obstacles and influence stakeholders to design and implement solutions to improve customer experience.- Work autonomously with minimal direction in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors. - Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects. About the teamAbout the teamThe Flex DEMS Fraud & Abuse Control Tech team (F.A.C.T.s) functions as the single threaded leader over Flex fraud priorities, and works with partner teams across Last & Middle Mile to implement requirements. We are responsible for technology and experiences that enable Flex to know our transporters, and detect and prevent fraudulent exploits by transporters across Flex globally. FACTs provides automated solutions to detect, substantiate, and prevent fraudulent actors/methods across the transporter journey, starting with pre-onboarding and ending with block completion and payment. We extend solutions to Last and Middle Mile where use cases overlap.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

We are seeking a stellar program manager to join the Kuiper Global Service Compliance team, supporting Amazon’s Project Kuiper. Amazon’s Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.Key job responsibilitiesWe are looking for a program manager to partner closely with internal GSC stakeholders, legal, accounting and tax partners to solve problems, drive alignment and assure compliance requirements related to communication service providers are known and implemented across the globe. As a Program Manager for GSC, you will support key compliance obligation implementation workstreams and deliver results that improve Kuiper’s service compliance programs.You will intake key research documents, foster shared understanding by asking detailed questions about obligations, and drive clarity for the path forward. You will create the correct sense of urgency to optimize and drive adoption of critical mechanisms necessary to ensure Kuiper meets its obligations. You will maintain an up-to-date and holistic view of Kuiper’s obligations and think in terms of immediate problem solving but also focus on long-term operational excellence. You will also support coordination efforts across the compliance team.BASIC QUALIFICATIONS- 2+ years of program or project management experience ...

The Logistics for Good is seeking an experienced Program Manager for our Food Security and Natural Disaster Recovery initiatives.Logistics for Good's mission is to utilize Amazon's transportation and logistics resources for social impact. We strive for solutions that benefit customers experiencing food insecurity and natural disasters.As the leader in this role, you will collaborate closely with internal transportation and logistics teams, as well as various departments across Amazon. Additionally, you may engage externally with community leaders, governmental bodies, and nonprofit organizations to drive meaningful change.To excel in this position, you must possess a strong dedication to customer satisfaction, proficiency in project management, and the ability to navigate through ambiguous challenges. Success in this role will require defining and measuring success metrics effectively.This position is based in Bellevue, WA.Key job responsibilitiesIn this role, you will support a portfolio of initiatives and be responsible for:- Gaining alignment and commitment for initiatives with cross-functional partner teams- Creating program execution plans- Delivering initiatives alongside partner teams- Defining and measuring success metrics- Driving improvements metrics and program execution mechanisms- Writing documents including program proposals/plans and executive status updatesBASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

Are you interested in accelerating the growth of a program unlocking step-change efficiencies in Amazon and vendor supply chains? Vendor Flex is a program that creates value for our vendors, customers, and supply chain by operating small-scale fulfillment centers co-located in vendor warehouse space. We are looking for a Program Manager who is responsible for negotiating vendor terms, managing vendor relationships, and inventing how to scale the optimization of Vendor Flex sites. The Program Manager designs long-term strategies and mechanisms to simplify negotiations, create predictable processes with internal stakeholders and vendors tracking to launch, and drive program growth with executive-level visibility.Key job responsibilities- Facilitate 30 launches/year from prospective to approved, partnering with internal support stakeholders ranging from Operations and Design to Legal and Finance- Design programmatic solutions to challenges that unlock future scale- Engage with a range of senior leaders from across both Amazon and external vendors, exhibiting a high degree of discretion and judgement- Make prioritization and trade-off decisions with little oversight while managing to timelines and partner teams, effectively surfacing debates where needed or driving inspection through the mechanisms you create to anticipate and fix recurring blockersAbout the teamOur team culture is goal-oriented, customer obsessed, and collaborative. You will be part of a high functioning team, responsible for delivering on strategic goals with direct impact for consumer businesses' profit and loss (P&L). A strong presence and the ability to influence are critical, as working with a diverse set of stakeholders is a key aspect of this role. Candidates should demonstrate strong customer focus, business acumen, and discipline on setting, communicating and achieving dates upwards and laterally. The ability to understand how different areas of the business are interconnected will be key to building successful programs.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...