Bellevue

Amazon is building a world class last mile operation that exceeds the expectations of our customers. To meet this goal, Amazon is continually working to provide optimized services through new products and processes. Amazon is seeking a Principal Product Manager for North America Vehicle Redeployment to create value in our fleet processes. This leader will work with complex processes to implement innovative approaches to a traditional fleet business environment. Amazon is looking for a leader that is comfortable working with external partners and driving initiatives across multiple organizations to positively impact our customers. This leader will have a track record of inception to implementation ownership and successfully delivering results. Key job responsibilities•Define product vision, strategy and roadmap - building and launching products that support fleet flexibility•Partner with cross-organizational teams (across function, level and geography) to influence the development and launch of new products and services•Own and manage the product roadmap (end to end experience), making data driven tradeoffs, and balancing customer needs versus technical or operational constraints•Make smart tradeoffs, coordinate dependencies, and maintain communication to to guarantee smooth and efficient product delivery•Write Press Release Frequently Asked Questions (PRFAQs) critical business docs to influence strategy and funding•Deep dive into data to understand user behavior, uncover insights and monitor launch / product performanceBASIC QUALIFICATIONS- 10+ years of product or program management, product marketing, business development or technology experience- 10+ years of blending product and program management skills to execute strategic initiatives about process creation, standardization, and improvement experience- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner ...

The Amazon Warehousing and Distribution (AWD) team is looking for a Principal Product Marketing Manager to accelerate the growth of the AWD business through defining and designing data-driven strategic marketing initiatives for sellers, selling partners, and enterprises worldwide. AWD innovating on behalf of global sellers everywhere to power maximum supply chain optimization, cost savings, and growth for their on and off-Amazon sales channels worldwide. This strategic product is at the center of Supply Chain by Amazon, a key initiative to offer Amazon’s logistics solutions to sellers to help them streamline their supply chain, save cost, and grow their business by easily reaching millions of customers in marketplaces worldwide. AWD’s vision is to become the global bulk storage and distribution of choice for sellers globally, by creating a white glove, best in class experience that transforms what it means for sellers to work with Amazon to become an enjoyable experience at every step of the process. Not only will managing their inventory and sales channels be easy to do, but they’ll have complete confidence in their end-to-end supply chain with 360 transparency into how their products are performing, where their inventory is, and how they can save cost while growing their business exponentially. AWD will do this by building a suite of loveable experiences that power the umbrella suite of supply chain solutions under the Supply Chain by Amazon brand. In this role you will be directly responsible for identifying and driving new initiatives and improvements that enable AWD to grow internationally through partnering with product, analytics, UX, regional sales teams, and finance, to influence the priorities of senior leadership. Your role will deliver a holistic global approach, operating as a thought leader in the AWD organization and partnering closely with Supply Chain by Amazon, Fulfillment by Amazon, and cross-organizational teams supporting AWD initiatives for sellers, merchants, and enterprises worldwide. You will define a data-driven landscape of strategic long-term growth marketing initiatives. Responsibilities include market research, defining seller cohorts, acquisition and adoption metrics, target marketing goals for global expansion, selling partner acquisition and adoption for the next three years and beyond. You will be interfacing with senior executives on a daily basis to drive the strategic roadmap of solutions that unlocks growth and enables sustainable profitability and downstream impact for Amazon’s cost to serve and emerging market growth initiatives. These data-driven frameworks and strategic priorities will drive direct inputs to product prioritization, marketing campaign roadmaps in collaboration with the AWD marketing team, and inform target seller cohort strategies that identify long-term, sticky product adoption. This will involve creating casual frameworks to connect growth inputs (e.g., selection, Selling Partner recruitment, Buying Customer experience, Selling Partner experience) to outcomes, leveraging data and anecdotal insights to identify top opportunities, inventing new solutions to challenging problems, influencing product decisions, and driving closure by connecting these product decisions to business outcomes. This work will have a direct impact on our Topline growth, Cost to Serve, and influence short and long-term capital investment decisions.BASIC QUALIFICATIONS- 9+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional marketing programs- Experience driving direction and alignment with cross-functional teams ...

In the Worldwide Returns, ReCommerce & Sustainability (WW RR&S) group at Amazon, we are dedicated to ‘making zero happen’ – zero cost of returns, zero waste, and zero defects – to benefit our customers, company, and environment. We are an agile and inclusive organization that constantly innovates to create long-term value by investing in our people and our planet, not simply focusing on the bottom line. Amazon is Earth’s most customer-centric company and in WW R&R, the Earth is our customer too. Come join us and innovate with the Amazon Worldwide Returns & ReCommerce team!The Return Customer Experience (RCX) team is a part of the WW Returns, ReCommerce & Sustainability Organization. Our team works on continuously improving the shopping experience for Amazon's customers. Our impact on the shopping experience starts right from setting up Customer Obsessed and Competitive Returns policies. We work closely with many partner teams in setting the appropriate returns policy for every item that is sold on Amazon World-Wide. Once created, we ensure this policy is communicated to customers clearly on relevant places through out their purchase journey . By doing so, we help customers make an informed purchase and assure them of the support they can expect to receive post-purchase. Once an item is purchased and if a customer does have an issue with the item, we provide a self-service through the Online Returns Center (ORC) to remediate the issue. Using the ORC, we offer Customers with a wide selection of resolutions to help resolve the issue being faced with their purchase. Through out the Customer return journey, we use emails and progress trackers to keep customers informed of the status of their resolution. Through these tools and the returns policies, we aim to delight our customers and increase their confidence in making a purchase decision. We're looking for a seasoned Product leader who can combine superb business and product acumen with technical and analytical capabilities to join our team to build a products from inception to launch. This person must be comfortable operating in a high growth opportunity, building and leading a team of top-notch product managers, who knows how to partner with cross-functional stakeholders and can also create strong working relationships with partner teams globally across Amazon.We’re looking for people who innovate, love solving hard problems, and never take “no” for an answer. You will work hard, have fun, and of course, make history! In this role, you will: - Create vision, product strategy, roadmap, and execution across a suite of support products to help customers keep and use what they bought - Develop worldwide features with huge customer-facing and financial impact - Work with technology, customer service, user experience design, and teams like Retail or Amazon Global Selling worldwide to develop a comprehensive solution to improve customer experience- Exhibit excellent judgment on how to prioritize between focusing on existing versus new customers and between features, architectural improvements and operational excellence- Support hiring and developing a team of strong PMTs that will define and execute the vision.Key job responsibilities • Must be able to effectively communicate strategies / plans (both written in narrative form and in verbal presentations) to Senior management. This leader must also have experience influencing and working with a wide range of stakeholders in a cross-matrix environment. • Manage all elements of product launch, including planning, managing resources, tracking and controlling projects, managing risk & opportunity, managing quality, customer relations, communication & documentation, and change management. • Work with software development teams to aid in prioritizing monthly product feature backlog. • Develop key metrics and performance indicators to measure product performance and provide foundation for continuous improvement.About the teamResolutions Customer Experience (RCX) is team within WW RR&S that is dedicated to improve returns experience for our customers. We provide returns self-service on Amazon website/App for customers to choose from a wide selection of resolutions for any issues with their purchase. We use communication channels like emails, push notifications to keep customers informed of the progress on their return. Through these tools and the returns policies, we aim to delight our customers and increase their confidence in making a purchase decision.BASIC QUALIFICATIONS- 7+ years of end to end product delivery experience- 4+ years of technical product or program management experience- Bachelor's degree in engineering, statistics, computer science, operations research, business analytics, information systems or equivalent- Experience leading engineering discussions around technology decisions and strategy related to a product- Experience owning/driving roadmap strategy and definition- Experience as a strong leader who can prioritize well, communicate clearly and effectively influence across cross-functional teams ...

Join Amazon's Global Logistics Destination Operations team as a Principal Program Manager and revolutionize worldwide customer experiences. You'll lead strategic, cross-functional projects to optimize import management and port operations, driving efficiency and reliability in our global logistics network. Your expertise in project management, data analytics, and international logistics will be crucial in shaping the future of e-commerce delivery.Key job responsibilities- Develop and execute program strategies to enhance port operations efficiency- Lead cross-functional teams, setting clear objectives and leveraging data analytics- Manage relationships with port/terminal management to remove operational barriers- Implement and oversee KPI reporting for program portfolios- Identify and mitigate risks, preventing escalation into major issuesA day in the lifeYou'll start your day reviewing key metrics and coordinating with global teams. You might analyze data to identify optimization opportunities, then lead a strategy session with port partners. Later, you'll prepare for a business review, translating complex data into actionable insights for senior leadership. Throughout the day, you'll collaborate with cross-functional teams, solving challenges and driving continuous improvement in our logistics operations.About the teamThe Global Logistics Destination Operations team is at the forefront of Amazon's mission to become the world's first truly global e-commerce company. We're responsible for moving inventory from North American ports to Amazon Fulfillment Centers, utilizing innovative inbound strategies to balance cost and speed. Our work directly impacts customer satisfaction and Amazon's competitive edge in the global marketplace.BASIC QUALIFICATIONS- 7+ years of working cross functionally with tech and non-tech teams experience- 7+ years of program or project management experience- 7+ years of managing, analyzing and communicating results to senior leadership experience- Experience implementing repeatable processes and driving automation or standardization- Experience defining program requirements and using data and metrics to determine improvements- 7+ years of experience in logistics, supply chain management, or related fields- Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or related field- Experience with data analysis and visualization tools (e.g., Excel, Tableau, Power BI) to derive insights and support decision-making ...

Join Amazon's Global Logistics team as a Principal Program Manager, driving major new logistics product launches for import and domestic transportation businesses. You'll lead cross-functional teams to implement strategic growth initiatives, ensuring successful expansion of our freight forwarder product and key service areas. This high-impact role offers the opportunity to shape the future of global logistics, working with diverse teams and senior leadership to deliver innovative solutions that enhance Amazon's transportation network.Key job responsibilities- Develop and execute complex project plans for major growth initiatives- Lead cross-functional workstreams, including finance, legal, operations, and marketing- Create and implement Go-To-Market strategies for new product launches- Manage stakeholder communications and provide regular updates to VP-level leadership- Identify and mitigate risks across multiple interdependent workstreamsA day in the lifeYour day might involve collaborating with business teams on new proposals, coordinating with partner teams on compliance solutions, aligning tech and program dependencies, and making strategic decisions to keep deliveries on track. You'll balance multiple priorities, from providing implementation guidance to developing pricing strategies and operational readiness plans.About the teamThe Global Logistics Business Operations team is at the forefront of Amazon's transportation innovation. We focus on expanding our global reach, enhancing customer experiences, and optimizing our logistics network. Join us in revolutionizing the way products move around the world, creating solutions that benefit millions of customers and sellers globally.Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan Learn more about our benefits here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stockBASIC QUALIFICATIONS- Bachelor's degree in management, business administration, economics, engineering, marketing- 7+ years of program or project management experience- 7+ years of working cross functionally with tech and non-tech teams experience- Experience managing, analyzing and communicating results to senior leadership- Experience implementing repeatable processes and driving automation or standardization- Experience defining program requirements and using data and metrics to determine improvements- Proficiency in data analysis and using metrics to drive decision-making- Strong knowledge of project management methodologies and tools ...

Join Ship with Amazon (SWA) to shape the future of shipping as a part of a new, emerging business and solve the biggest customer pain points in the logistics industry globally.It’s no secret that Amazon relies on its technology to deliver millions of packages every day to its customers – on time, with low cost. We, the Product and Technology organization, simplify complex software solutions that work across our shippers, vendors, and warehouses to optimize both time & cost of getting the packages delivered. Our services already handle thousands of requests per second, make business decisions impacting billions of dollars a year, integrate with a network of small and large shippers, operators and drivers worldwide, manage business rules for millions of unique products, and improve the ordering and delivery experience for millions of online shoppers. That said, this remains a fast-growing business and our technical journey has only started. Our mission is to build the most efficient and optimal shipping solution on the planet, using our technology and engineering muscle as our biggest advantage. We aim to leverage cutting edge technologies in big data, and optimization techniques, and operate high volume, low latency, and high availability services. What will you do?As the Principal Program Manager- you will own and develop programs and services in collaboration with internal technical, business, and operations teams. This role is focused on specific segments within Amazon Transportation Systems, responsible for identifying and building capabilities that improve the quality of our network and lead to gains in efficiency, speed, and cost.The ideal candidate has a strong logistics/supply chain and program management background combined with a solid understanding of current technologies. S/he can develop and drive high-level strategic initiatives and can also roll up their sleeves, dig in and get the job done. Maturity, strong business judgment, ability to influence cross-functional and remote teams, a customer-centric and creative mindset and strong analytical skills are essential. This opportunity requires excellent program management, prioritization, and communication skills, as well as the ability to navigate ambiguity.Key job responsibilities• Drive effective teamwork, communication, collaboration and commitment across multiple distinct groups with competing priorities.• Develop processes to effectively maintain and disseminate project information to stakeholders.• Leverage analysis and high judgment. Use quantitative and qualitative data to prioritize and influence, show creativity, experimentation and innovation, and drive projects with urgency in this fast-paced environment.• Identify and tackle intrinsically hard problems. (e.g., ambiguous, extremely complicated, with little to no existing structure, have significant business or public-relations risk or potential for significant global impact).BASIC QUALIFICATIONS- Experience in logistics, supply chain or equivalent professional experience- Program or project management experience- Experience managing, analyzing and communicating results to senior leadership- Experience implementing repeatable processes and driving automation or standardization- Experience defining program requirements and using data and metrics to determine improvements- Have the ability to collaborate and lead in a flexible, detail-oriented, fast-paced team environment in a changing and growing organization- Experience communicating with both technical and non-technical stakeholders across multiple teams, as well as internal and external executive stakeholders ...

We are designing the future. If you are in quest of an iterative fast-paced environment, where you can drive innovation through scientific inquiry, and provide tangible benefit to hundreds of thousands of our associates worldwide, this is your opportunity.Come work on the Amazon Worldwide Fulfillment Design & Engineering Team! We are looking for an exceptional Principal Reliability Engineer, someone that is excited to work on complex real-world challenges for which a comprehensive scientific approach is necessary to drive solutions. Your investigations will include identifying and mitigating reliability risks resulting in design and implementation of safe and reliable fulfillment center designs.We are seeking a Principal Reliability Scientist who will be responsible to lead reserach specific to reliability for Amazon Fulfillment Facilities.Key job responsibilitiesa. Employing a Failure based approach to develop and implement both analytical and empirical methods for identifying and evaluating reliability risks at the stages of facility design, MHE selection, and deployment.b. Lead research activities related Design for Reliability (DfR) initiatives for a warehouse, Develop predictive modelling techniques, and test plans. c. Lead AI-powered reliability solutions that combine data, machine learning, and domain knowledge about asset operations to help anticipate reliability risks, increase uptime, manage CapEx and OpEx costs, and improve productivity.d. Identifying gaps in current Reliability standards and guidelines, and lead comprehensive research to redefine “industry best practices” based on solid scientific foundations.e. Continuously strive to gain in-depth knowledge of your profession, as well as branch out to learn about intersecting fields, such as robotics and mechatronics.f. Travelling to our various sites to perform thorough assessments and gain in-depth operational feedback, approximately 25%-50% of the time.g. Regular communication with Executive management regarding status, risks and operational program metrics.BASIC QUALIFICATIONS- PhD or Master’s degree with 10+ years of relevant work in Reliability Engineering or related field - Design, Manufacturing or Materials Engineering experience in Automotive, Industrial, or High-Tech industries- Experience in Automotive, Industrial or High-Tech hardware Reliability Engineering roles - Bachelor's degree in Engineering / Science or related field -- Knowledge of reliability prediction software such as Weibull ++.- DOE skills - Broad range of failure analysis skills:- Experience with mechanical and electrical reliability tests of Automotive, Industrial products- Experience designing reliability methodologies ...

The Fulfillment by Amazon (FBA) and Supply Chain by Amazon (SCA) enable third-party sellers to use Amazon’s world-class science and logistics infrastructure to supply and fulfill customers world-wide with unprecedented fast delivery promise to customer. In doing so, sellers spend more time building great products, delight customers and grow their business. The FBA team is looking for a passionate, curious, and creative Principal Research Scientist with expertise in operations research, machine learning or statistics, along with a proven record of solving business problems through scalable modeling and analytical skills. As a lead research scientist in the team, you will be responsible for designing and implementing cutting edge optimization and ML models, building automated inventory, logistics and revenue management systems while collaborating with business and software teams to solve key challenges facing the worldwide FBA business. Such challenges include 1) designing end-to-end supply and demand management systems, ranging from capacity, inventory, and workforce management systems, 2) developing and improving optimization and ML models to help FBA sellers grow their business, 3) ensuring that worldwide Amazon customers have access to the largest selection of products through FBA sellers, and 4) driving out costs across end-to-end FBA supply chain. Unlike many companies who buy existing off-the-shelf planning systems, we design and build systems to suit Amazon’s particular needs. Our team members are on the forefront of supply chain thought leadership by working on some of the most difficult problems in the industry with some of the best product managers, research scientists, statisticians, economists and software developers in the business. We value individuals who exhibit deep technical proficiency, a desire for learning new areas, and a track record of delivering tangible results while fostering personal growth, team development, and career advancement.A day in the lifeIn this pivotal role, you will be a technical leader in operations research or machine learning, with significant scope, impact, and visibility. Your solutions have the potential to drive billions of dollars in impact for Amazon's third-party seller business. As a senior scientist on the team, you will engage in every facet of the process—from idea generation, business analysis and scientific research to development and deployment of advanced models—granting you a profound sense of ownership. From day one, you will collaborate with experienced scientists, engineers, and product managers who are passionate about their work. Moreover, you will collaborate with Amazon's broader decision and research science community, enriching your perspective and mentoring fellow engineers and scientists. The successful candidate will have the strong expertise in applying operations research methodologies to address a wide variety of supply chain problems with millions of unique products involving hundreds of thousands of Selling Partners and tens of millions of customers worldwide. You will strive for simplicity, demonstrate judgment backed by mathematical rigor, as you continually seek opportunities to innovate, build, and deliver. Entrepreneurial spirit, adaptability to diverse roles, and agility in a fast-paced, high-energy, highly collaborative environment are essential. About the teamSellers play a vital role in Amazon’s ecosystem, integral to our mission of offering the Earth’s largest selection and lowest prices. FBA is a service that enables third-party sellers to outsource order fulfillment to Amazon, and leverage Amazon’s world-class facilities to provide customers Prime delivery promise. By partnering with Amazon, sellers benefit from powerful, cost-effective solutions that leverage our scale and technology, gain access to Prime members worldwide, increase their sales, and have more time to continue inventing amazing products for customers. With commitment to taking on even more of the supply chain and operational complexities on behalf of our selling partners, Amazon introduced Supply Chain by Amazon (SCA), an end-to-end, fully automated suite of supply chain services. This comprehensive solution empowers sellers to quickly and reliably transport products from manufacturing sites to customers worldwide. Amazon Warehousing and Distribution is a pivotal service in SCA, that provides best-in-class bulk storage and distribution services to sellers, ensuring they remain well-stocked across all their sale and fulfillment channels while reducing the total supply chain costs. The FBA team is the core group in charge of fulfillment, inventory management, pricing, and a diverse range of operational recommendation services for sellers, as well as building the internal resource management systems. We work to learn seller behavior, understand seller experience, build automated assistants to sellers, recommend right actions to sellers, design seller policies and incentives, and develop science products and services that empower third-party sellers to grow their businesses. To do so, we build and innovate science solutions at the intersection of machine learning, statistics, economics, operations research, and data analytics. We work full-stack, from foundational backend systems to future-forward user interfaces. Our culture is centered on rapid prototyping, rigorous experimentation, and data-driven decision-making.BASIC QUALIFICATIONS- Ph.D. in Operations Research, Machine Learning, Statistics, Computer Science, Applied Mathematics, Operations Management, Industrial Engineering, Economics or a related field.- 7+ years of experience in solving complex problems in the area of operations research, statistics or machine learning, as well as in developing strategies for large-scale supply chain, transportation and logistic networks.- Ability to perform quantitative, economic, and numerical analyses of large-scale systems under uncertainty using statistical and optimization tools such as Python, R and XPRESS to determine solution strategies for complex decision-making problems.- Fluency in using mathematical optimization or machine learning, including algorithm design, continuous and discrete optimization, stochastic analysis, supervised and unsupervised machine learning methods, and deep learning, to develop solution methods to be used by in-house decision support tools and software.- Proficiency working with Python, SQL and/or C/C++.- Excellent written and verbal communication skills while addressing both technical and business people, ability to speak at a level appropriate for the audience, and skills to present business cases, and document models, analyses, and results to influence important decisions. ...

The North America Capacity Planning team in Amazon Stores' Supply Chain organization is charged with planning, managing, and optimizing the use of inbound, storage, and fulfillment capacity in North America. Optimal planning and usage of this capacity is critical in enabling us to deliver several billion items annually at continually lower costs and higher speeds. The decision space extends from tactical short-term actions (what capacity constraints do we face next week and how do we alleviate them?) to large-scale long-term strategy (what kind of fulfillment capacity should we invest in, where, over the next three years?). The team works in close partnership with several other business and tech teams to develop capacity plans, and ensure the delivery and optimal use of fulfillment capacity. As a Principal Research Scientist in this team, you will interact with subject matter experts within and outside the team, as well as scientists in a range of partner organizations, to develop scientific models for capacity planning and optimization. You will leverage these models to influence senior leadership to make high-impact decisions that are critical to building Amazon's future supply chain. You will also be an active participant in the overall Amazon scientific community, generating intellectual capital, participating in reviews and conferences, publishing in internal and external venues, and incorporating scientific rigor in the team's practices. Key job responsibilities- Develop scientific models for large-scale fulfillment capacity planning under uncertainty- Partner with stakeholder science teams for development and use of their scientific models for various aspects of capacity planning such as demand estimation, inventory flows, and multi-echelon supply chain management- Develop strategic plans for long-term capacity investments, in close collaboration with subject matter experts within and outside the team- Influence senior leadership on large-scale one-way capital and technological investments for designing our future fulfillment network- Partner with scientists across Amazon in developing scientific models that jointly optimize the Amazon supply chain BASIC QUALIFICATIONS- 10+ years of tech industry or equivalent experience- Experience with complex supply chains (>100 facilities, >1000 routes)- PhD in a quantitative discipline such as operations research, industrial engineering, computer science, economics, or an equivalent quantitative field. ...

AWS Support is looking for a high caliber Applied Scientist to build AI/GenAI experiences and foundations for Kumo Intelligent Tooling — the organization that owns products and services used by 10,000+ AWS Support staff to help 40,000+ unique monthly AWS customers, and is responsible for AWS Support’s strategic initiative to transform its business and delivery model through GenAI.We are looking for a Principal Scientist to join us and spearhead the AI revolution through intelligent solutions that assist customers and Support staff to troubleshoot and resolve technical issues. You are a hands-on contributor and will apply your knowledge to propose solutions, create software prototypes, and productize prototypes into production systems using modern software development tools and methodologies. In addition, you will support and scale your solutions to meet ever-growing customer needs use cases. You have strong verbal and written communication skills, are self-driven and deliver high quality results in a fast-paced environment.You will play a pivotal role in shaping the definition, vision, design, roadmap and development of solutions from beginning to end for hard, previously unsolved problems.Key job responsibilities- Lead and conduct advanced research in Large Language Models (LLMs), GenAI, and Deep Learning, with a focus on developing novel algorithms, architectures, and methodologies for technical support.- Stay up-to-date with the latest advancements in AI, LLMs, and GenAI, and identify opportunities to leverage cutting-edge technologies to deliver new Support offerings and capabilities to AWS customers.- Lead by example, demonstrating technical excellence that other scientists aspire to follow, fostering a culture of innovation and knowledge sharing, and taking time to mentor and develop team members- Collaborate with cross-functional teams, including scientists, engineers, and product managers, to translate research findings into practical applications.- Partner across AWS AI/GenAI service teams to influence and drive investment prioritization and product direction.- Evangelize our AI/GenAI innovations, results, and impact to customers, partners, and AWS senior leaders.About the teamKumo is the global product and engineering organization for AWS Support, a multi-billion $ business. Our mission is to empower innovators to get the most out of cloud services. We build technology that reimagines how people and automation combine to solve problems, remove risks, build with excellence, and drive business impact. We own critical cloud services used by all AWS customers to build, optimize, and operate at scale, including AWS Health, Trusted Advisor, Well-Architected, re:Post, Support Center, and AWS Managed Services. We also own services that enable AWS support teams to provide mission-critical, customer-obsessed support to our customers, including Command Center (the console platform for 14,000 frontline staff and technical account managers), Kumo Case Management (the contact center platform for technical support), Tool Contribution (the platform for support staff to build and reuse troubleshooting tools), and Business Case Authorization (the service for controlling access to customer metadata based on business justifications). AWS Kumo is a dynamic, agile, and collaborative team of individuals with diverse backgrounds, located around the globe with larger teams in the U.S., Canada, and South Africa.BASIC QUALIFICATIONS- Graduate degree (MS or PhD) in Computer Science, Machine Learning, Computational Linguistics, or a related field, with a strong focus on Natural Language Processing, Large Language Models, and Generative AI.- 7+ years of experience in AI and Machine Learning in industry.- Proven experience with a track record of thought leadership and contributions that have advanced business and customer results through AI. - Strong record of delivery in industry and ability to handle multiple competing priorities in a fast-paced environment. - Excellent written and verbal communication skills. ...

The Amazon Freight Less Than Truckload (AF LTL) team is looking for an experienced leader to own Network Design and position the AF LTL Network for current and future initiatives.Network Design sets the medium and long-term strategy for AF LTL and will ensure that AF LTL develops the optimal network to service our customers with a high quality and low cost LTL product. This role will be responsible for a variety of strategic projects including transitioning our network from outsourced to in-sourced operations, developing custom network solutions for new customer types, and evolving AF LTL's network topology strategy.Key job responsibilities- Create and deliver long-term (LTP) and medium-term planning (MTP) documents for AF LTL- Advise VP Level Leadership on Strategic Decision Making- Collaborate with Senior Manager and Director level leaders across the organization and influence medium/long-term decisions across business units to yield the best outcomes for customers- Lead ad hoc strategic projects including but not limited to evaluations of strategic partnership opportunities and business cases for new technologiesA day in the lifeAs the leader for AF LTL Network Design, you will be building the medium and long-term terminal expansion strategy for the US AF LTL program. You will work cross functionally within the AF Biz-Ops team as well as other internal teams (e.g. AMXL, Sort Centers) to balance cost/speed/quality tradeoffs, while developing the network for future expansion and opportunities. You will be the subject matter expert on terminal capacity modelling and network connectivity, as well as be a key partner to Finance on terminal ROI modelling. About the teamIn this role, the Principal Supply Chain Manager will be on the Amazon Freight Less-Than-Truckload (AF LTL) Operations team. AF LTL is a rapidly growing transportation start-up within Amazon. Our vision is to build a profitable, commercial LTL service that drives the Amazon flywheel and delights shippers with the most reliable, convenient, transparent and competitively priced service in the industry.BASIC QUALIFICATIONS- 7+ years of working cross functionally across several teams experience- 7+ years of managing, analyzing and communicating results to senior leadership experience- 7+ years of supply chain experience- Bachelor's degree- Experience implementing repeatable processes and driving automation or standardization- Experience defining program requirements and using data and metrics to determine improvements ...

Do you want to be part of the foundational team that's building new products for customers in an exciting market segment? Amazon Air Cargo is seeking a motivated Principal Supply Chain Manager, Carrier Strategy to be a core member of the Air Cargo leadership team. This position will lead the Air Cargo carrier strategy and implementation.As a Principal Supply Chain Manager, you will work with executive leaders both internally and externally. You will work across key internal teams including carrier operations, procurement, sales, and business. You will define the carrier strategy, the roadmaps and action plan, and will implement. You will be the external face of Air Cargo with carriers and will partner with carriers and internal teams to implement. You’ll work in a fast-paced environment and will be required to lead not only at the strategic level, but also tactically day-to-day by diving deeply into business and technical domains. As a multi-discipline leader, working as part of the engineering organization, you will support and finalize many decisions.Key job responsibilities- End-to-end ownership of the Cargo carrier strategy, from idea generation to implementation- Communicate and collaborate cross-functionally across multiple teams in business, operations, technology, and planning to define strategic roadmaps- Communicate and own the carrier facing implementation of the strategy- Thrive in ambiguity- Think Big and long term- Understand a wide variety of business and operational topics, as well as translate requirements into actionable plans with carriers- Manage stakeholders, influencing with and without authorityAbout the teamMeet Amazon Air, yes Amazon has its own airplanes! We delight our customers by providing super fast delivery across the widest variety of selection and customers. BASIC QUALIFICATIONS- 7+ years of working cross functionally with tech and non-tech teams experience- 7+ years of program or project management experience- 7+ years of managing, analyzing and communicating results to senior leadership experience- 10+ years of supply chain experience- Bachelor's degree- Experience implementing repeatable processes and driving automation or standardization- Experience defining program requirements and using data and metrics to determine improvements ...

Amazon’s Global Supply Chain (GSC) team is looking for a leader to join our team as a Principal Supply Chain Manager, Supply Chain Innovation. The position plays an important role in shaping the future of Amazon's inbound supply chain designs and strategies, ensuring a synchronized view of inventory flow, transportation, storage and fulfillment network, and the capacity and capabilities designed to facilitate them all. This is a high impact role with an opportunity to influence one of the most high visibility and high impact areas.This Principal Supply Chain Manager will lead a team to establish and drive a large-scale, multi-year roadmap of the distribution center convergence work stream. He/she will play a key role in establishing planning and review mechanism to ensure roadmap and strategy alignments across organizations, define metrics, and use data to manage trade-off decisions. This person will play a key role in influencing the future of storage and distribution center building designs, topology, technical capabilities, and fulfillment capabilities. The ideal candidate is someone with proven track record of driving strategic initiatives, creating repeatable and scalable mechanisms, delivering results under tight timelines, and communicating well both verbally and in writing.Key job responsibilities• Lead strategic discussions of Distribution Center convergence work stream with long-term impacts to Amazon's various business units.• Build mechanisms to consolidate and inspect inbound metrics; provide new insights to senior leadership to improve their understanding of inbound• Partner with stakeholders from Supply Chain, Product, Operations, BI, and Finance to evaluate new initiatives; evolve the process into a highly automated and structured approach• Conduct independent research to identify supply chain inefficiencies, recommend solves, and influence partner teams to prioritize and execute• Participate in leadership discussions on inbound vision and strategy; influence organizational-level decisions and align roadmaps to deliver the visionAbout the teamSupply Chain Innovation (SCI) identify, evaluate, and lead Inbound Supply Chain initiatives, and scale them to improve end to end cost, speed, and network resiliency. For initiatives with high impact and broad scope with no clear line of ownership, we provide leadership to develop, trial, and scale solutions to full network implementationBASIC QUALIFICATIONS- 7+ years of working cross functionally with tech and non-tech teams experience- 7+ years of program or project management experience- 7+ years of managing, analyzing and communicating results to senior leadership experience- 7+ years of working cross functionally across several teams experience- 10+ years of supply chain experience- Bachelor's degree- Experience implementing repeatable processes and driving automation or standardization- Experience defining program requirements and using data and metrics to determine improvements ...

Workplace Health and Safety Technical Solutions Team is seeking a Global Principle Safety Systems Engineer. This role will drive strategic initiatives and business partnerships, across all business units globally. This leader will support the engineering vision and strategy to drive consistency in managing our safety risks across WW Operations. This role will functionally partner with all engineering and stakeholder teams to drive a systematic approach to address risk identification, mitigation, and management of safety risks through engineering solutions. Key job responsibilities• Lead key elements of the development and year on year execution of global safety engineering strategy, including defining strategic objectives, goals, and metrics as well as ensuring data driven approach to measuring performance• Provided a systematic approach to technical project intake and management by creating mechanisms to rank and prioritize projects.• Develop safety engineering systems and processes that drive a consistent and harmonized approach across BU’s and geographies• Develop approaches to risk modeling and analysis for mechatronics and integrated systems.• Work with WHS teams, technical engineering teams, operations to specify safety or other risk-related requirements for projects.• Support complex risk programs where the organization or business problem and risks strategy are not defined, or where endemic problems surface.• Engage in creative, out-of-the-box thinking about ways that mechatronics and safety systems and potential impacts, especially for unintentional risks they create.• Make use of strong skills for building consensus and alignment on project safety goals, balancing the needs of the many stakeholders involved, including considerations on safety, , reliability, cost, and maintainability.• In partnership with our stakeholders, investigate incidents or unexpected behavior with mechatronics in our buildings and develop concrete proposals to mitigate and prevent future incidents• Contribute to developing and implementing safety engineering norms and procedures in ways that is scalable.• Contribute to further building a safety culture that enables our technical engineering teams develop safe and compliant products, systems and solutions.• Identify gaps/opportunities in processes, and organizations (e.g., workflows, risk assessments, controls, etc.) to enable high standards and consistency in application.• Support the development of solutions that meet Amazon high standards for safety, risk reduction, customer satisfaction, efficiency, scalable, simplicity, and operational excellence• Support technical review of Global Safety Engineering Standards and Specifications, along with subordinate documents (e.g. procedures) and processes (e.g. risk methodologies).• Participate in legal team meetings, communicating and defending program, and organizational-level risk to business leaders, regulators and industry associations (where applicable).• Partnering, maintain and leverage industry partnerships to support safety engineering programs.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! BASIC QUALIFICATIONS7+ years of program or project management experience7+ years of cross functional project delivery experience7+ years of working cross functionally with tech and non-tech teams experience7+ years of team management experienceBachelor's degreeExperience defining program requirements and using data and metrics to determine improvementsBachelor's Degree in Engineering ...

At Amazon, we are working to be the most customer-centric company on earth. One experience that we are constantly improving is how we fulfill and deliver orders right to the customer's doorstep. Our goal is to exceed the expectations of all our customers by ensuring that their orders (no matter how large or small) are delivered where and when they need them -- as quickly, accurately and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best-in-class delivery experiences through the introduction of pioneering new products, technology and services in Last Mile Delivery. This is a unique opportunity to play a key role in the rapidly growing Amazon Logistics organization. The Last Mile initiative is a highly visible program (internally and with our customers). Come join our team and help us make history! The Principal Tech Business Developer will be a key member of the Last Mile Products and Technology team, with responsibility for influencing business and product strategy (as a trusted advisor) and negotiating a wide range of deal types in collaboration with the Fleet Technology Products and Analytics teams. These efforts will culminate in the launch of new products and services that directly impact Last Mile delivery operations, including deployment of cutting edge driver and delivery vehicle technologies. For each project, you will lead required diligence, develop the deal structure and negotiating strategy, and own the negotiations end-to-end to closure. To be successful in this position, you need to be comfortable interfacing with C-Suite executives from companies of all sizes (from start-ups to industry leaders) and earning trust across multiple internal Amazon teams (e.g., finance, legal, corporate development, operations, etc.) to achieve your goals. You should also have familiarity with a range of deal types, including direct experience with product development, technology licensing and integration. A successful candidate will be highly analytical and resourceful, and will have the ability to work independently under time constraints to meet deadlines. The candidate will have a proven track record of end-to-end deal ownership and success delivering results in a fast-paced and dynamic business environment. Key job responsibilitiesInfluence business and product strategy as a trusted advisorNegotiate a wide range of deal types in collaboration with the Delivery Service Partner and Amazon Global Communities product and technology teamsLead required diligence, develop the deal structure and negotiating strategy, and own the negotiations end-to-end to closureInterface with C-Suite executives from companies of all sizes (from start-ups to industry leaders)Partner across multiple internal Amazon teams (e.g., finance, legal, corporate development, operations, etc.) to achieve your goalsManage large-scale product development and/or technology relationshipsBASIC QUALIFICATIONS- 8+ years of developing, negotiating and executing business agreements experience- 8+ years of professional or military experience- Bachelor's degree- Experience developing strategies that influence leadership decisions at the organizational level ...

At Amazon, we are working to be the most customer-centric company on earth. One experience that we are constantly improving is how we fulfill and deliver orders right to the customer's doorstep. Our goal is to exceed the expectations of all our customers by ensuring that their orders (no matter how large or small) are delivered where and when they need them -- as quickly, accurately and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best-in-class delivery experiences through the introduction of pioneering new products, technology and services in Last Mile Delivery. This is a unique opportunity to play a key role in the rapidly growing Amazon Logistics organization. The Last Mile initiative is a highly visible program (internally and with our customers). Come join our team and help us make history! The Principal Tech Business Developer will be a key member of the Last Mile Products and Technology team, with responsibility for influencing business and product strategy (as a trusted advisor) and negotiating a wide range of deal types in collaboration with the Geospatial/Maps and Connected Vehicle product and technology teams. These efforts will culminate in the launch of new products and services that directly impact Last Mile delivery operations, including deployment of cutting edge driver and delivery vehicle technologies. For each project, you will lead required diligence, develop the deal structure and negotiating strategy, and own the negotiations end-to-end to closure. To be successful in this position, you need to be comfortable interfacing with C-Suite executives from companies of all sizes (from start-ups to industry leaders) and earning trust across multiple internal Amazon teams (e.g., finance, legal, corporate development, operations, etc.) to achieve your goals. You should also have familiarity with a range of deal types, including direct experience with product development, technology licensing and integration. A successful candidate will be highly analytical and resourceful, and will have the ability to work independently under time constraints to meet deadlines. The candidate will have a proven track record of end-to-end deal ownership and success delivering results in a fast-paced and dynamic business environment. Key job responsibilitiesInfluence business and product strategy as a trusted advisorNegotiate a wide range of deal types in collaboration with the Delivery Service Partner and Amazon Global Communities product and technology teamsLead required diligence, develop the deal structure and negotiating strategy, and own the negotiations end-to-end to closureInterface with C-Suite executives from companies of all sizes (from start-ups to industry leaders)Partner across multiple internal Amazon teams (e.g., finance, legal, corporate development, operations, etc.) to achieve your goalsManage large-scale product development and/or technology relationshipsBASIC QUALIFICATIONS- 8+ years of developing, negotiating and executing business agreements experience- 8+ years of professional or military experience- Bachelor's degree- Experience developing strategies that influence leadership decisions at the organizational level ...

Come join Global Engineering Services (GES) within WW Amazon Stores as a Product Manager-Technical within Solutions Engineering and become a crucial driving force in shaping the lifecycle of major technology products. GES offers comprehensive global support for new launches, expansions, retrofits, initiatives, operations integration, and security services across Amazon's global fulfillment and logistics networks. Your contributions will enhance the customer experience, leaving a lasting impact not only within our company but also across the global industry.As a Principal Product Manager Technical, you'll be at the forefront of defining the strategic vision and owning the long-term roadmap for groundbreaking products. Your leadership will empower teams to bring this vision to life, ensuring an exceptional customer experience throughout the entire product journey. From engaging customers and defining requirements to designing features and driving reliability, you'll have end-to-end ownership.Key job responsibilitiesYou will leverage your deep expertise as a subject matter expert guiding you in understanding customer needs, the business landscape, and the limitless applications of technologies. With this knowledge, you'll inspire big ideas and drive innovation, staying ahead of industry developments and leveraging them to propel our products and services to new heights.Your ability to adapt and collaborate will be paramount. You'll foster communication and teamwork, working with customers, diverse teams, and leadership at all levels. By asking critical questions and taking calculated risks, you'll create a culture that embraces delivering results and fosters continuous improvement.Through your strategic mindset, you'll prioritize initiatives that deliver maximum impact with minimal resources, ensuring our products remain at the forefront of innovation. You'll actively identify and address gaps and opportunities, creating seamless experiences across regions, architectures, and business organizations.In this role, you'll not only shape the present but also the future. By educating and collaborating with the PM/PMT communities, mentoring team members, and contributing to career growth assessments, you'll have a direct impact on the success of our organization and the individuals within it.Your dedication to excellence and your passion for innovation will drive you to deliver exceptional results. With every decision, you'll strive to improve employee safety, quality, delivery speed, productivity, and cost-to-serve. Your work will unlock new business opportunities.A day in the lifeIn your day-to-day role as an Amazon Product Manager Technical, you'll refine and communicate the strategic vision, collaborate with cross-functional teams, gather customer feedback, work closely with scientists, designers, and engineers, stay updated on industry trends and technological advancements, communicate with stakeholders, analyze complex problems, assess product performance, mentor team members, and uphold Amazon's high standards for customer satisfaction while embracing frugality and aligning decisions with Amazon's Leadership Principles.You will be leading Industry 4.0 initiatives through New Product Introduction (NPI) and Product Lifecycle Management (PLM). You will drive the development of these solutions ensuring safety, security, and efficiency. Using your strong technical and project management skills, you will thrive in our fast-paced environment, delivering results within defined parameters. As a working leader, you will lead teams to design, develop, and implement Industry 4.0 technologies focused on optimizing people, processes, and equipment.Join us on this inspiring journey, where you'll transform the way we do business and make a lasting impact on Amazon's worldwide stores. BASIC QUALIFICATIONS- Bachelor's degree in STEM such as computer science, engineering, or a related discipline.- 10+ years of experience as a Product Manager-Tech, Technical Program Manager, or in an Engineering role, defining strategic visions, empowering teams, and delivering innovative products and services.- 5+ years of demonstrated experience with both researching and successfully applying technology and industry trends.- Strong technical background to engage with development teams comprised of engineers, designers, and scientists effectively and make informed product decisions.- • Experience collaborating working with development teams to product design, and configure Industry 4.0 solutions for automation equipment, process, and workflow enhancements.- Experience defining customer needs, gathering feedback, and translating it into actionable requirements to deliver exceptional products.- Experience working with and influencing diverse teams, customers, and stakeholders at various levels.- Strong interpersonal skills and the ability to foster communication and cooperation. ...

READY TO DO SOMETHING BIG?How would you build the next generation of mission critical systems and services that power the ability to send, store and manage billions of products across the globe on behalf of our selling partners?Fulfillment by Amazon (FBA) is the Amazon service for world-wide sellers that offers access to Amazon’s vast distribution network as a service. Similar to how AWS provides infrastructure as a service, FBA allows sellers to only pay for what they use, creating a seamless experience to leverage our world-class infrastructure. Sellers in 135 countries worldwide, from Fortune 50 companies to hundreds of thousands of small businesses and entrepreneurs, rely upon our world-leading technology to grow and thrive on Amazon’s Marketplaces.In a very real way, we are changing lives with the work we do. FBA team members wake up every day thinking about how to enable our sellers to be successful by building highly scalable and highly reliable platforms. Enabling seller success allows us to provide Amazon customers with unparalleled selection and pricing. FBA is a win for sellers and a win for customers.What is Fulfillment by Amazon (FBA)?_https://www.youtube.com/watch?v=IAi4fPb_kp4&t=2s_ (https://www.youtube.com/watch?v=IAi4fPb_kp4&t=2s)The Fulfillment by Amazon (FBA) team_https://vimeo.com/80948105_ (https://vimeo.com/80948105)As a Principal Technical Program Manager with FBA, you will lead broad cross-organization efforts from the early stages through release. You will work closely with product managers, engineering managers, scientists and engineers to build the next generation of seller platforms. You will be responsible for influencing organization's product and technical roadmap and technical architecture. You will be driving organization-wide engineering and operational excellence initiatives. You will represent difficult trade-off decisions and solutions clearly to leaders up to 3 levels above to help them understand decisions and options. You will leverage your technical knowledge to drive technical trade-off choices. You will be able to identify when a technical solution requires additional technical guidance. You will manage cross-functional and cross-organization communication to ensure all stakeholders are informed, and needs are aligned. You will guide the technical direction and decisions to deliver a solution that meets Amazon high standards for customer satisfaction, efficiency, stability, extensibility, simplicity, and operational excellence.“Third-party sellers are kicking our first party butt. Badly. And it’s a high bar too because our first-party business has grown dramatically over that period, from $1.6 billion in 1999 to $117 billion this past year. The compound annual growth rate for our first-party business in that time period is 25%. But in that same time, third-party sales have grown from $0.1 billion to $160 billion – a compound annual growth rate of 52%. To provide an external benchmark, eBay’s gross merchandise sales in that period have grown at a compound rate of 20%, from $2.8 billion to $95 billion. Why did independent sellers do so much better selling on Amazon than they did on eBay? And why were independent sellers able to grow so much faster than Amazon’s own highly organized first-party sales organization? There isn’t one answer, but we do know one extremely important part of the answer: We helped independent sellers compete against our first-party business by investing in and offering them the very best selling tools we could imagine and build. There are many such tools, including tools that help sellers manage inventory, process payments, track shipments, create reports, and sell across borders – and we’re inventing more every year. But of great importance are Fulfillment by Amazon and the Prime membership program. In combination, these two programs meaningfully improved the customer experience of buying from independent sellers.” —Jeff Bezos, 2018 Letter to ShareholdersBASIC QUALIFICATIONS- Bachelor's degree in computer science, electrical engineering or a related discipline 10+ years of engineering and engineering management experience- 5+ years of technical program/project management experience- Understanding of software development processes and experience shipping commercial software on time- Experience setting organizational level goals, analyzing cost/benefit of large initiatives, formulating program and project charters and driving delivery across multiple business and engineering teams- Experience discovering the true requirements underlying feature requests, recommending alternative technical and business approaches, and leading engineering efforts to meet timelines- Strong customer relationship skills- Excellent oral and written communication skills, as well as the ability to think clearly, analyze quantitatively, problem-solve, scope technical requirements and prioritize tasks- Ability to handle multiple competing priorities in a fast-paced environment ...

Where will Amazon's growth come from in the next year? What about over the next five? Which product lines are poised to quintuple in size? Are we investing enough in our infrastructure, or too much? How do our customers react to changes in prices, product selection, or delivery times?These are among the most important questions at Amazon today. The Topline Forecast team in the Supply Chain Optimization Technologies (SCOT) organization is dedicated to answering these questions using statistical methods. We develop cutting edge data pipelines, build accurate predictive models, and deploy automated software solutions to provide forecasting insights to business leaders at the most senior levels throughout the company. We are looking for a senior, motivated, and innovative principal product manager to help us answer these (and many more) questions.To do this, you need to understand what matters to C-Level executives, how they make decisions and be capable of incorporating this understanding into compelling narrative and content for presenting insights from Topline forecasting suite of products to help them make decisions. Topline Forecast is the most important input for planning exercise for Amazon consumer business.This role might be for you if- You are passionate about developing products with a high degree of technical or science component- You have an executive presence to convince the C-level executives of your insights- You possess strong business acumen with strategic, analytical, and critical thinking- You excel in communicating complex ideas in simple and easy to understand narratives across organizations providing clarity in decisions- You can deliver high standard product solutions working closely with engineering teams and understand the impact of technical design decisions on ability to scale and innovate for customers- You can prioritize operational excellence work alongside feature delivery on a roadmapKey job responsibilitiesIn this job, you will: - Work with the team of Topline scientists and economists, and business stakeholders (including but not limited to middle mile and last mile operations teams and retail business and finance teams) to design and improve our forecast and develop insights- Identify business opportunities to expand, automate, or optimize Topline analytic products - Manage a major product or suite of products and drive adoption of product with stakeholders and customers - Write Product Requirement Documents laying out the vision of Topline products that will form the foundation of functional and technical requirements and execution plan for product delivery. - Drive strategic upward product communications (e.g., decision narratives, investment proposals) - Drive alignment on product features business metrics, and business strategiesBASIC QUALIFICATIONS- 8+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience technical product management ...

At Amazon, we are the most customer-centric company on Earth. To continue to raise the bar on the customer experience, we need exceptionally talented, bright, and driven people. If you'd like to help us build the experience where you can find and buy anything online and have it delivered fast, this is your chance to make history. We continue to innovate with delivery speed initiatives so that Amazon continues to own ‘fast’ in the minds of our customers. We are looking for a dynamic, organized self-starter to join as a Principal Product Manager in SCOT, to develop, measure and improve Inventory efficiency initiatives. In this role, you will orchestrate and lead the development of end-to-end solutions for inventory management that will be consumed by organizations and leadership WW. You are expected to support the business through the development of metrics and reporting solutions, standardizing those that already exist, develop the SOPs to connect the dots across metrics and tools currently used, conduct data reviews and in-depth analysis. You will be responsible for building out the tools for analysis as well as the processes to inform our business decisions. You will also provide advice and mentoring to BIE’s, DE and PM’s and you are a key influencer in your team’s strategy development and will contribute significantly to team planning. The successful candidate will have strong analytical and managerial skills and can prioritize well, communicate clearly, and have a consistent track record of delivering results by applying and utilizing business insights and analytics. This role offers an opportunity to make business-critical decisions that will minimize costs while continuing to increase the availability of inventory and hence speed at which we deliver our customers’ orders. Done correctly, this role will impact and improve our customer experience by increasing the confidence and trust of our customers in that Amazon is the one, best option for ‘want it, click it, have it.’. This role will become the expert on Amazon’s best-in-class supply chain systems and leverage this to both develop new ways to benchmark inventory efficiency and hence success as well as drive continuous improvements in customer experience. This senior leader will be highly visible and is a critical position within Amazon, as the key provider of regular updates to executives across the company.The position will located in Seattle, WA. Key job responsibilitiesIn this role, your key responsibilities will be:- Driving inventory efficiency improvements through deep dives, insights and driving actions through influence in a global demand and supply chain organization for all of Amazon.com- Developing actionable insights that relentlessly provide a better customer experience and hold WW functions accountable for improving their outcomes. - Lead and influence a team of experienced Product Managers and BIEs to connect the dots across inventory outcomes and present continued insights to leadership to drive future investment decisions. - Work with WW Operations, Category Leaders, In-Stock Managers, Engineering, Transportation experts, Product and Finance partners to provide solutions- Establishing and leading solutions across multiple teams- Mining and analyzing data for metrics and decision support- Develop new insights and tools to understand customer intent and create 3-5 year roadmaps. BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- 10+ years of technical product or program management experience ...