Bellevue

Do you want to be part of the foundational team that's building new products for customers in an exciting market segment? Amazon Air Cargo is seeking a motivated Principal Supply Chain Manager, Carrier Strategy to be a core member of the Air Cargo leadership team. This position will lead the Air Cargo carrier strategy and implementation.As a Principal Supply Chain Manager, you will work with executive leaders both internally and externally. You will work across key internal teams including carrier operations, procurement, sales, and business. You will define the carrier strategy, the roadmaps and action plan, and will implement. You will be the external face of Air Cargo with carriers and will partner with carriers and internal teams to implement. You’ll work in a fast-paced environment and will be required to lead not only at the strategic level, but also tactically day-to-day by diving deeply into business and technical domains. As a multi-discipline leader, working as part of the engineering organization, you will support and finalize many decisions.Key job responsibilities- End-to-end ownership of the Cargo carrier strategy, from idea generation to implementation- Communicate and collaborate cross-functionally across multiple teams in business, operations, technology, and planning to define strategic roadmaps- Communicate and own the carrier facing implementation of the strategy- Thrive in ambiguity- Think Big and long term- Understand a wide variety of business and operational topics, as well as translate requirements into actionable plans with carriers- Manage stakeholders, influencing with and without authorityAbout the teamMeet Amazon Air, yes Amazon has its own airplanes! We delight our customers by providing super fast delivery across the widest variety of selection and customers. BASIC QUALIFICATIONS- 7+ years of working cross functionally with tech and non-tech teams experience- 7+ years of program or project management experience- 7+ years of managing, analyzing and communicating results to senior leadership experience- 10+ years of supply chain experience- Bachelor's degree- Experience implementing repeatable processes and driving automation or standardization- Experience defining program requirements and using data and metrics to determine improvements ...

Workplace Health and Safety Technical Solutions Team is seeking a Global Principle Safety Systems Engineer. This role will drive strategic initiatives and business partnerships, across all business units globally. This leader will support the engineering vision and strategy to drive consistency in managing our safety risks across WW Operations. This role will functionally partner with all engineering and stakeholder teams to drive a systematic approach to address risk identification, mitigation, and management of safety risks through engineering solutions. Key job responsibilities• Lead key elements of the development and year on year execution of global safety engineering strategy, including defining strategic objectives, goals, and metrics as well as ensuring data driven approach to measuring performance• Provided a systematic approach to technical project intake and management by creating mechanisms to rank and prioritize projects.• Develop safety engineering systems and processes that drive a consistent and harmonized approach across BU’s and geographies• Develop approaches to risk modeling and analysis for mechatronics and integrated systems.• Work with WHS teams, technical engineering teams, operations to specify safety or other risk-related requirements for projects.• Support complex risk programs where the organization or business problem and risks strategy are not defined, or where endemic problems surface.• Engage in creative, out-of-the-box thinking about ways that mechatronics and safety systems and potential impacts, especially for unintentional risks they create.• Make use of strong skills for building consensus and alignment on project safety goals, balancing the needs of the many stakeholders involved, including considerations on safety, , reliability, cost, and maintainability.• In partnership with our stakeholders, investigate incidents or unexpected behavior with mechatronics in our buildings and develop concrete proposals to mitigate and prevent future incidents• Contribute to developing and implementing safety engineering norms and procedures in ways that is scalable.• Contribute to further building a safety culture that enables our technical engineering teams develop safe and compliant products, systems and solutions.• Identify gaps/opportunities in processes, and organizations (e.g., workflows, risk assessments, controls, etc.) to enable high standards and consistency in application.• Support the development of solutions that meet Amazon high standards for safety, risk reduction, customer satisfaction, efficiency, scalable, simplicity, and operational excellence• Support technical review of Global Safety Engineering Standards and Specifications, along with subordinate documents (e.g. procedures) and processes (e.g. risk methodologies).• Participate in legal team meetings, communicating and defending program, and organizational-level risk to business leaders, regulators and industry associations (where applicable).• Partnering, maintain and leverage industry partnerships to support safety engineering programs.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! BASIC QUALIFICATIONS7+ years of program or project management experience7+ years of cross functional project delivery experience7+ years of working cross functionally with tech and non-tech teams experience7+ years of team management experienceBachelor's degreeExperience defining program requirements and using data and metrics to determine improvementsBachelor's Degree in Engineering ...

At Amazon, we are working to be the most customer-centric company on earth. One experience that we are constantly improving is how we fulfill and deliver orders right to the customer's doorstep. Our goal is to exceed the expectations of all our customers by ensuring that their orders (no matter how large or small) are delivered where and when they need them -- as quickly, accurately and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best-in-class delivery experiences through the introduction of pioneering new products, technology and services in Last Mile Delivery. This is a unique opportunity to play a key role in the rapidly growing Amazon Logistics organization. The Last Mile initiative is a highly visible program (internally and with our customers). Come join our team and help us make history! The Principal Tech Business Developer will be a key member of the Last Mile Products and Technology team, with responsibility for influencing business and product strategy (as a trusted advisor) and negotiating a wide range of deal types in collaboration with the Fleet Technology Products and Analytics teams. These efforts will culminate in the launch of new products and services that directly impact Last Mile delivery operations, including deployment of cutting edge driver and delivery vehicle technologies. For each project, you will lead required diligence, develop the deal structure and negotiating strategy, and own the negotiations end-to-end to closure. To be successful in this position, you need to be comfortable interfacing with C-Suite executives from companies of all sizes (from start-ups to industry leaders) and earning trust across multiple internal Amazon teams (e.g., finance, legal, corporate development, operations, etc.) to achieve your goals. You should also have familiarity with a range of deal types, including direct experience with product development, technology licensing and integration. A successful candidate will be highly analytical and resourceful, and will have the ability to work independently under time constraints to meet deadlines. The candidate will have a proven track record of end-to-end deal ownership and success delivering results in a fast-paced and dynamic business environment. Key job responsibilitiesInfluence business and product strategy as a trusted advisorNegotiate a wide range of deal types in collaboration with the Delivery Service Partner and Amazon Global Communities product and technology teamsLead required diligence, develop the deal structure and negotiating strategy, and own the negotiations end-to-end to closureInterface with C-Suite executives from companies of all sizes (from start-ups to industry leaders)Partner across multiple internal Amazon teams (e.g., finance, legal, corporate development, operations, etc.) to achieve your goalsManage large-scale product development and/or technology relationshipsBASIC QUALIFICATIONS- 8+ years of developing, negotiating and executing business agreements experience- 8+ years of professional or military experience- Bachelor's degree- Experience developing strategies that influence leadership decisions at the organizational level ...

At Amazon, we are working to be the most customer-centric company on earth. One experience that we are constantly improving is how we fulfill and deliver orders right to the customer's doorstep. Our goal is to exceed the expectations of all our customers by ensuring that their orders (no matter how large or small) are delivered where and when they need them -- as quickly, accurately and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best-in-class delivery experiences through the introduction of pioneering new products, technology and services in Last Mile Delivery. This is a unique opportunity to play a key role in the rapidly growing Amazon Logistics organization. The Last Mile initiative is a highly visible program (internally and with our customers). Come join our team and help us make history! The Principal Tech Business Developer will be a key member of the Last Mile Products and Technology team, with responsibility for influencing business and product strategy (as a trusted advisor) and negotiating a wide range of deal types in collaboration with the Geospatial/Maps and Connected Vehicle product and technology teams. These efforts will culminate in the launch of new products and services that directly impact Last Mile delivery operations, including deployment of cutting edge driver and delivery vehicle technologies. For each project, you will lead required diligence, develop the deal structure and negotiating strategy, and own the negotiations end-to-end to closure. To be successful in this position, you need to be comfortable interfacing with C-Suite executives from companies of all sizes (from start-ups to industry leaders) and earning trust across multiple internal Amazon teams (e.g., finance, legal, corporate development, operations, etc.) to achieve your goals. You should also have familiarity with a range of deal types, including direct experience with product development, technology licensing and integration. A successful candidate will be highly analytical and resourceful, and will have the ability to work independently under time constraints to meet deadlines. The candidate will have a proven track record of end-to-end deal ownership and success delivering results in a fast-paced and dynamic business environment. Key job responsibilitiesInfluence business and product strategy as a trusted advisorNegotiate a wide range of deal types in collaboration with the Delivery Service Partner and Amazon Global Communities product and technology teamsLead required diligence, develop the deal structure and negotiating strategy, and own the negotiations end-to-end to closureInterface with C-Suite executives from companies of all sizes (from start-ups to industry leaders)Partner across multiple internal Amazon teams (e.g., finance, legal, corporate development, operations, etc.) to achieve your goalsManage large-scale product development and/or technology relationshipsBASIC QUALIFICATIONS- 8+ years of developing, negotiating and executing business agreements experience- 8+ years of professional or military experience- Bachelor's degree- Experience developing strategies that influence leadership decisions at the organizational level ...

Come join Global Engineering Services (GES) within WW Amazon Stores as a Product Manager-Technical within Solutions Engineering and become a crucial driving force in shaping the lifecycle of major technology products. GES offers comprehensive global support for new launches, expansions, retrofits, initiatives, operations integration, and security services across Amazon's global fulfillment and logistics networks. Your contributions will enhance the customer experience, leaving a lasting impact not only within our company but also across the global industry.As a Principal Product Manager Technical, you'll be at the forefront of defining the strategic vision and owning the long-term roadmap for groundbreaking products. Your leadership will empower teams to bring this vision to life, ensuring an exceptional customer experience throughout the entire product journey. From engaging customers and defining requirements to designing features and driving reliability, you'll have end-to-end ownership.Key job responsibilitiesYou will leverage your deep expertise as a subject matter expert guiding you in understanding customer needs, the business landscape, and the limitless applications of technologies. With this knowledge, you'll inspire big ideas and drive innovation, staying ahead of industry developments and leveraging them to propel our products and services to new heights.Your ability to adapt and collaborate will be paramount. You'll foster communication and teamwork, working with customers, diverse teams, and leadership at all levels. By asking critical questions and taking calculated risks, you'll create a culture that embraces delivering results and fosters continuous improvement.Through your strategic mindset, you'll prioritize initiatives that deliver maximum impact with minimal resources, ensuring our products remain at the forefront of innovation. You'll actively identify and address gaps and opportunities, creating seamless experiences across regions, architectures, and business organizations.In this role, you'll not only shape the present but also the future. By educating and collaborating with the PM/PMT communities, mentoring team members, and contributing to career growth assessments, you'll have a direct impact on the success of our organization and the individuals within it.Your dedication to excellence and your passion for innovation will drive you to deliver exceptional results. With every decision, you'll strive to improve employee safety, quality, delivery speed, productivity, and cost-to-serve. Your work will unlock new business opportunities.A day in the lifeIn your day-to-day role as an Amazon Product Manager Technical, you'll refine and communicate the strategic vision, collaborate with cross-functional teams, gather customer feedback, work closely with scientists, designers, and engineers, stay updated on industry trends and technological advancements, communicate with stakeholders, analyze complex problems, assess product performance, mentor team members, and uphold Amazon's high standards for customer satisfaction while embracing frugality and aligning decisions with Amazon's Leadership Principles.You will be leading Industry 4.0 initiatives through New Product Introduction (NPI) and Product Lifecycle Management (PLM). You will drive the development of these solutions ensuring safety, security, and efficiency. Using your strong technical and project management skills, you will thrive in our fast-paced environment, delivering results within defined parameters. As a working leader, you will lead teams to design, develop, and implement Industry 4.0 technologies focused on optimizing people, processes, and equipment.Join us on this inspiring journey, where you'll transform the way we do business and make a lasting impact on Amazon's worldwide stores. BASIC QUALIFICATIONS- Bachelor's degree in STEM such as computer science, engineering, or a related discipline.- 10+ years of experience as a Product Manager-Tech, Technical Program Manager, or in an Engineering role, defining strategic visions, empowering teams, and delivering innovative products and services.- 5+ years of demonstrated experience with both researching and successfully applying technology and industry trends.- Strong technical background to engage with development teams comprised of engineers, designers, and scientists effectively and make informed product decisions.- • Experience collaborating working with development teams to product design, and configure Industry 4.0 solutions for automation equipment, process, and workflow enhancements.- Experience defining customer needs, gathering feedback, and translating it into actionable requirements to deliver exceptional products.- Experience working with and influencing diverse teams, customers, and stakeholders at various levels.- Strong interpersonal skills and the ability to foster communication and cooperation. ...

Where will Amazon's growth come from in the next year? What about over the next five? Which product lines are poised to quintuple in size? Are we investing enough in our infrastructure, or too much? How do our customers react to changes in prices, product selection, or delivery times?These are among the most important questions at Amazon today. The Topline Forecast team in the Supply Chain Optimization Technologies (SCOT) organization is dedicated to answering these questions using statistical methods. We develop cutting edge data pipelines, build accurate predictive models, and deploy automated software solutions to provide forecasting insights to business leaders at the most senior levels throughout the company. We are looking for a senior, motivated, and innovative principal product manager to help us answer these (and many more) questions.To do this, you need to understand what matters to C-Level executives, how they make decisions and be capable of incorporating this understanding into compelling narrative and content for presenting insights from Topline forecasting suite of products to help them make decisions. Topline Forecast is the most important input for planning exercise for Amazon consumer business.This role might be for you if- You are passionate about developing products with a high degree of technical or science component- You have an executive presence to convince the C-level executives of your insights- You possess strong business acumen with strategic, analytical, and critical thinking- You excel in communicating complex ideas in simple and easy to understand narratives across organizations providing clarity in decisions- You can deliver high standard product solutions working closely with engineering teams and understand the impact of technical design decisions on ability to scale and innovate for customers- You can prioritize operational excellence work alongside feature delivery on a roadmapKey job responsibilitiesIn this job, you will: - Work with the team of Topline scientists and economists, and business stakeholders (including but not limited to middle mile and last mile operations teams and retail business and finance teams) to design and improve our forecast and develop insights- Identify business opportunities to expand, automate, or optimize Topline analytic products - Manage a major product or suite of products and drive adoption of product with stakeholders and customers - Write Product Requirement Documents laying out the vision of Topline products that will form the foundation of functional and technical requirements and execution plan for product delivery. - Drive strategic upward product communications (e.g., decision narratives, investment proposals) - Drive alignment on product features business metrics, and business strategiesBASIC QUALIFICATIONS- 8+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience technical product management ...

At Amazon, we are the most customer-centric company on Earth. To continue to raise the bar on the customer experience, we need exceptionally talented, bright, and driven people. If you'd like to help us build the experience where you can find and buy anything online and have it delivered fast, this is your chance to make history. We continue to innovate with delivery speed initiatives so that Amazon continues to own ‘fast’ in the minds of our customers. We are looking for a dynamic, organized self-starter to join as a Principal Product Manager in SCOT, to develop, measure and improve Inventory efficiency initiatives. In this role, you will orchestrate and lead the development of end-to-end solutions for inventory management that will be consumed by organizations and leadership WW. You are expected to support the business through the development of metrics and reporting solutions, standardizing those that already exist, develop the SOPs to connect the dots across metrics and tools currently used, conduct data reviews and in-depth analysis. You will be responsible for building out the tools for analysis as well as the processes to inform our business decisions. You will also provide advice and mentoring to BIE’s, DE and PM’s and you are a key influencer in your team’s strategy development and will contribute significantly to team planning. The successful candidate will have strong analytical and managerial skills and can prioritize well, communicate clearly, and have a consistent track record of delivering results by applying and utilizing business insights and analytics. This role offers an opportunity to make business-critical decisions that will minimize costs while continuing to increase the availability of inventory and hence speed at which we deliver our customers’ orders. Done correctly, this role will impact and improve our customer experience by increasing the confidence and trust of our customers in that Amazon is the one, best option for ‘want it, click it, have it.’. This role will become the expert on Amazon’s best-in-class supply chain systems and leverage this to both develop new ways to benchmark inventory efficiency and hence success as well as drive continuous improvements in customer experience. This senior leader will be highly visible and is a critical position within Amazon, as the key provider of regular updates to executives across the company.The position will located in Seattle, WA. Key job responsibilitiesIn this role, your key responsibilities will be:- Driving inventory efficiency improvements through deep dives, insights and driving actions through influence in a global demand and supply chain organization for all of Amazon.com- Developing actionable insights that relentlessly provide a better customer experience and hold WW functions accountable for improving their outcomes. - Lead and influence a team of experienced Product Managers and BIEs to connect the dots across inventory outcomes and present continued insights to leadership to drive future investment decisions. - Work with WW Operations, Category Leaders, In-Stock Managers, Engineering, Transportation experts, Product and Finance partners to provide solutions- Establishing and leading solutions across multiple teams- Mining and analyzing data for metrics and decision support- Develop new insights and tools to understand customer intent and create 3-5 year roadmaps. BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- 10+ years of technical product or program management experience ...

Be a part of the next exciting phase of Amazon’s transportation technology and business growth. Amazon Freight is building the next-generation of shipping services on top of our core transportation network. This role is responsible for leading major strategic projects involving new products, features, integrations and customizations, coordinating across internal teams and external customers.Do you want to enjoy working with customers to identify opportunities? In this role, you will build sophisticated freight planning, design efficient shipper workflow solutions and operational processes, keeping customer satisfaction and cost-efficiency as overarching priorities. This Principal Technical Program Mgr will lead cutting-edge projects in enterprise integration, disruption-management, delivery and pickup workflow, risk prediction and real-time planning operations. It involves working with Product Managers and Software Engineering leaders within Amazon and corresponding external POCs, to ensure design, launch and success of customer-facing features.Within the Amazon Freight team, our mission is to meet the transportation needs of a full spectrum of businesses from SMBs to large enterprises, by building the most efficient and optimal transportation solution on the planet, using our technology, global carrier network and engineering innovation as our biggest advantages. We use cutting-edge technologies in Gen-AI, machine learning, computer-vision and optimization techniques to deliver high-performance services at low cost. Amazon Freight has been recognized as one of Top-5 Freight innovators for three years running.You will work with executive leaders, engineering, science and operations stakeholders to coordinate product launches, process improvement, generate ideas, validate entitlement and then direct a path to launch. You will work alongside the sales-team, to understand unique large-customer requirements, provide guidance on the our solution set and work creatively to design bespoke solutions as needed. You will define architecture, integration strategy, and work across products to drive execution. You’ll work in a fast-paced environment and will be required to lead not only at the strategic level, but also tactically day-to-day by diving deeply into business and technical domains. As a multi-discipline leader leading impactful large-scale projects, the buck will stop with you.Key job responsibilitiesOwn and drive implementation and delivery of large- initiatives spanning product areas, customer integrations and feature customizations. Deliver on cost and efficiency goals, managing efforts, communicating status and managing stakeholder expectations. Lead agile engineering and teams to coordinate, prioritize and deliver to a roadmap Understand service inter-dependencies and lead cross-functional teams towards integrate solutions Clarify, prioritize and drive project commitments as well as establish and maintain clear chains of accountability Articulate program goals, desired outcomes, risks/issues and mitigation plan clearly.Key job responsibilities- Own and drive implementation and delivery of large- initiatives spanning product areas, customer integrations and feature customizations. - Support sales team engagements leading technical architecture and integration design- Deliver on cost and efficiency goals, managing efforts, communicating status and managing stakeholder expectations. - Lead agile engineering and teams to coordinate, prioritize and deliver to a roadmap - Understand service inter-dependencies and lead cross-functional teams towards integrate solutions- Clarify, prioritize and drive project commitments as well as establish and maintain clear chains of accountability - Articulate program goals, desired outcomes, risks/issues and mitigation plan clearly.About the teamWithin the Amazon Freight team, our mission is to meet the transportation needs of a full spectrum of businesses from SMBs to large enterprises, by building the most efficient and optimal transportation solution on the planet, using our technology, global carrier network and engineering innovation as our biggest advantages. We use cutting edge technologies in Gen-AI, machine learning, computer-vision and optimization techniques to deliver high-performance services at low cost. Amazon Freight has been recognized as one of Top-5 Freight innovators for three years running.BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Amazon ATS Product and Tech team is seeking an experienced Principal Technical Program Manager for our team. Amazon teams and systems create a complex ecosystem with coordination challenges for large initiatives. As the Sr. TPM of Engineering, you will need to coordinate across this network of teams and own delivery of cross organization initiatives. Using your technical background, you will need to understand implementation challenges of each organization and team, and find solutions while also earning trust with senior management to drive adoption from the top down.A successful candidate will also demonstrate:- High attention to detail- Ability to think strategically and execute methodically- Demonstrated ability to influence management- Ability to work in a fast-paced environment where continuous innovation is desired- Committed to learning and expanding professional and technical knowledge- Demonstrated analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases- Ability to clearly communicate data insights to others- Willingness to roll up your sleeves and do whatever is necessary; owner mentality- Demonstrated ability to dive deep in understanding the product and our businessA day in the lifeInclusive Team CultureHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Work/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Are you interested in building high-performance, globally scalable Financial systems that support Amazon's current and future growth? Are you seeking an environment where you can drive innovation? Does the prospect of working with top engineering talent get you charged up? If so, Amazon Finance Technology (FinTech) is for you!Amazon FinTech builds technology solutions and services that enable Amazon’s business growth, provides operational efficiency for financial processes, and compliance with laws and regulations. FinTech owns software platforms responsible for handling billions of dollars worth of transactions that must be processed accurately and timely.We are looking for a Principal Technical Program Manager (TPM) to play a significant part in leading multi-year program to deliver financial systems from concept through execution. This TPM will work with multiple engineering teams across organizations to define the technical architecture, and with our customers across Tax, Accounting, FinOps, and others to define and orchestrate scope, work streams, timing, milestones, and communication plan. You will be responsible for influencing organization roadmap priorities, system owners, and technical direction. You will represent difficult trade-off decisions and solutions clearly to senior leaders to help them understand decisions and options. You will leverage your technical knowledge to drive technical trade-off decisions. You will need to dive deep with the development team and challenge the design as needed.Solutions involve the development of new products and services, and leverage existing products and services in new ways. It is rife with ambiguity, and we are looking for a leader who can embrace the challenge of solving complex technical problems that require consistent iteration and schedule refinement. You will facilitate the development of detailed project plans and timelines, ensure technical teams are delivering to the customer requirements, and drive leadership alignment and communication of our progress across teams.The successful candidate will have strong Technical Program management skills, be highly collaborative, globally minded and have a high level of customer focus. You should be a motivated self-starter that works well with others in a dynamic, ambiguous environment. You should have excellent business, technical, and communication skills to be able to work across countries, dev teams, and with business owners to define and deliver large programs.BASIC QUALIFICATIONS- 10+ years of engineering experience- 7+ years of technical product or program management experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Are you looking for an opportunity to create a new supply chain product? We are a startup team working working to enable organizations across the world with reliable, cost effective and flexible end-to-end supply chain solutions, to help them scale, succeed and offer best in class experience to their customers.We are looking for tech leaders who are seeking opportunities to build a new multi-tenant, software-as-a-services (SaaS) offering for our customers using AWS technologies. You’ll be joining a team building a new world class product. We aim to create a highly technical, entrepreneurial, collaborative and fun culture.The ideal candidate will be an innovative, seasoned technical leader with a demonstrated history in delivering results. This leader will have managed complex program spanning across multiple organizations and have ability to dive deep on customer experience, architecture, and technical details. Success in this role requires close collaboration with senior leaders/execs across Amazon and the ability to influence their technical architecture. Successful candidates will demonstrate strong business judgment, ability to define visionary architecture and customer products. Key job responsibilities - Lead planning, and execution of complex large scale technical program involving highly distributed, large scale services. - Play a critical role in the broad business planning, working closely with senior executives to develop business targets and resource requirements. Help form long-term technical and business strategy and goals. - Understand business context to decisions made within and across groups. - Work closely with product managers, engineers, scientist to architect and develop the best technical design and approach. Be a hands-on technical leader and contributor. - Maintain a current understanding of industry and technology trends.- Work with globally distributed team.BASIC QUALIFICATIONS- 5+ years of hands-on work managing complex technology projects experience ...

It’s no secret that Amazon Freight Management (Middle Mile) is evolving from outsourcing freight to external trucking companies to managing it in-house partnering with our Line Haul Service Providers (LSPs). Our mission is to build the most efficient and optimal transportation solution on the planet, using our technology and engineering muscle as our biggest advantage and the key differentiating factor. With rapid expansion into new geographies, innovations in supply chain, unique delivery models for products ranging from Amazon Fresh groceries, ultra-fast Prime Now deliveries to big-screen TV’s, and growing number of shipments worldwide, we see a brand new opportunity to fundamentally change the way people get the stuff they need, and make a big impact by cutting billions of dollars of transportation costs from the ecosystem.We are building Day 1 products to predict, schedule and route thousands of units of freight containing millions of units on a weekly basis. We are building complex software solutions that work across our vendors, warehouses and carriers to optimize both time & cost of getting the packages delivered. Our services handle thousands of requests per second, make business decisions impacting billions of dollars a year, integrate with a network of small and large carriers, owner operators and drivers worldwide, manage business rules for millions of unique products, and improve ordering and delivery experience for millions of online shoppers.We are looking for an experienced Principal Technical Program Manager to tackle complex and ambiguous problems that span numerous systems and organizations. They will be a highly visible leader that will own the communication, coordination, and execution of a multi-year program vision. They will work with senior product and engineering leaders to define strategy and requirements. They will design, coordinate, and execute technical solutions that scale globally. Managing numerous complex systems and organizations, they will be expected to make appropriate trade-offs between business vs. technical constraints, clearly communicate goals, roles, and responsibilities. Working cross-functionally, they will identify and secure commitment from tech teams across the company for new initiatives, driving consensus on the technical approach. The ideal candidate will have a well-rounded, technical background as well as a history of leading large projects end-to-end. They will own the team efforts to coordinate and unify road maps and technical direction across multiple complex systems and own the launches. They will also identify opportunities to converge overlapping technical efforts, and drive the long-term strategy and manage the roadmap, change management process. Maturity, high level judgment, negotiation skills, ability to influence, analytical talent, and leadership are essential to success.As a Principal Technical Program Manager, you will ensure the teams are delivering the highest quality products and services predictably while meeting the technical needs of our community. You will guide both strategy and tactical decision-making to deliver complex cross-team programs. As well as partner with program managers to help support the strategic deliverables while working with engineering to support important technical efforts.The role will require constant balance between long term product vision along with addressing immediate needs, driving an incremental approach that is metrics and data driven. It will require communicating effectively with leaders across Director and VP level on a regular basis while ensuring that the teams are aligned and stakeholders are aware of key performance indicators.Key job responsibilities- You will be responsible for diving deep into technical systems, understanding them well and staying connected to the details- You will be responsible for delivering results despite working in an ambiguous environment- You will need a strong bias for action and be able to handle multiple priorities simultaneously- You will define strategy and build and execute road maps for the programs you own- You will be responsible for overall coordination, quality and productivity and will be the primary point of contact for world-wide stakeholders of programs that you run- Throughout, you will internalize Amazon’s Leadership Principles, and live those into everyday practices to guide your programs to successBASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Supply Chain by Amazon is a vision to provide sellers an a-la-carte or end-to-end, fully automated set of supply chain services that provides a complete solution to quickly and reliably move products directly from manufacturers to customers around the world. It leverages Amazon’s advanced technology and supply chain capabilities to optimize end-to-end logistics, fulfillment, and transportation on behalf of sellers, simplifying the supply chain journey, while improving in-stock rates, reliability, speed, and cost. SCA will pick up inventory from manufacturing facilities around the world, ship it across borders, handle customs clearance and ground transportation, store inventory in bulk, manage replenishment across Amazon and other sales channels, and deliver directly to customers. We are in the early days of creating the SCA vision of the future and are looking for bold vision, highly strategic leaders to shape the future of this business.SCA is looking for a bright and motivated Technical Program Manager who has experience in managing multiple programs in a global environment across multiple technology platforms. The candidate will be responsible for managing cross-organization programs/projects. The ideal candidate will demonstrate a mix of ground tactical leadership alongside big picture technical and product vision. They will lead project team often comprised of engineers, product managers, and applied scientists. They develop schedules to ensure timely completion of projects/programs, provide regular and succinct status updates to leadership. Cross-functional technical expertise is required for this position as the candidate will be required to work with tenants and upstream and downstream dependencies of Fees teams. The candidate must independently lead projects and deliver expert level solutions based on thorough analysis of business requirements, and work collaboratively across the organization to identify opportunities for process improvements. The candidate should be capable of assessing the right balance of risk to allocate the right resources, remove bottlenecks, provide escalation management, balance the business needs versus technical constraints and encourage risk taking behavior to maximize business benefit.Key job responsibilities - Lead planning, and execution of complex large scale technical program involving highly distributed, large scale services. - Play a critical role in the broad business planning, working closely with senior executives to develop business targets and resource requirements. Help form long-term technical and business strategy and goals. - Understand business context to decisions made within and across groups. - Work closely with product managers, engineers, scientist to architect and develop the best technical design and approach. Be a hands-on technical leader and contributor. - Maintain a current understanding of industry and technology trends.- Work with globally distributed team.BASIC QUALIFICATIONS- 10+ years of technical product or program management experience- 8+ years of hands-on work managing complex technology projects experience- Experience owning/driving roadmap strategy and definition- Experience managing technical programs across cross-functional teams, building processes and coordinating release schedules- Experience working with and influencing senior level stakeholders ...

Not many teams aspire to zero. Welcome to the Worldwide Returns & ReCommerce team (WWR&R) at Amazon.com.WW R&R is an agile, innovative organization dedicated to ‘making zero happen’ to benefit our customers, our company, and the environment. Our goal is to achieve the three zeroes: zero cost of returns, zero waste, and zero defects. We do this by developing groundbreaking products and driving unparalleled operational excellence to help customers keep what they buy, recover returned and damaged product value, keep thousands of tons of waste from landfills, and create the best customer returns experience in the world. We have an eye to the future – we create long-term value at Amazon by focusing not just on the bottom line, but on the planet. We are building the most sustainable re-use channel we can by driving multiple aspects of the Circular Economy for Amazon - returns, recommerce, and rentals.Amazon WW R&R is comprised of business, product, operational, program, software engineering and data teams that manage the life of a returned or damaged product from a customer to the warehouse and on to its next best use. Our work is broad and deep: we train machine learning models to automate routing and find signals to optimize re-use; we invent new channels to give products a second life; we develop world-class product support to help customers love what they buy; we pilot smarter product evaluations; we work from the customer backward to find ways to make the return experience remarkably delightful and easy; and we do it all while scrutinizing our business with laser focus.Key job responsibilitiesAs the Principal TPM, you will be responsible for scoping and delivering large projects end-to-end. Responsibilities include collection of business and systems requirements from internal and external customers, writing specifications, driving project schedules from design to release, and managing the production launch. You will lead and coordinate design/implementation efforts between internal teams and outside merchants and vendors to develop optimal solutions. You will be expected to make appropriate tradeoffs to optimize time-to-market, clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross-functional and remote project teams.The right candidate will possess a strong technical program management background, will have demonstrated experience leading medium to large projects, and will have a well-rounded technical background in current web technologies. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done. As a TPM, you will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints. An ability to take large, complex projects and break them down into manageable pieces, develop functional specifications, then deliver them in a successful and timely manner is expected. Maturity, high judgment, negotiation skills, ability to influence, analytical talent and leadership are essential to success in this role. You should also have the ability to hire, coach, and mentor individuals; build a strong cross-functional organization. Be a champion of engineering and operational excellence and establish team metrics for that excellence; including a consistent, regular process for assessment and improvement. Represent the technical organization and evangelize the work to senior leadership. Raise the bar on technical excellence, show thought leadership, and communicate well to different audiences.About the teamWe are a group that has fun at work while driving incredible customer, business, and environmental impact. We are backed by a strong leadership group dedicated to operational excellence that empowers a reasonable work-life balance. As an established, experienced team, we offer the scope and support needed for substantial career growth.Amazon is earth’s most customer-centric company and through WW R&R, the earth is our customer too. Come join us and innovate with the Amazon Worldwide Returns & ReCommerce team!BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Are you interested in joining an innovative team that is at the forefront of solving complex business problems? For millions of customers worldwide, the Amazon name is synonymous with delivery – and the Delivery Experience (DEX) team provides those customers with innovative ways to get what they want and need, enabling the choices they make on every order, every day. We combine massive customer impact with retail invention, solving huge business and technical challenges along the way.Delivery Choices team provides customers with delivery products to meet their needs of consolidation, convenience, precision and sustainability.Key job responsibilities- You will be responsible for diving deep into technical systems, understanding them well and staying connected to the details- You will be responsible for delivering results despite working in an ambiguous environment- You will need a strong bias for action and be able to handle multiple priorities simultaneously- You will define strategy and build and execute road maps for the programs you own.- You will be responsible for overall coordination, quality and productivity and will be the primary point of contact for world-wide stakeholders of programs that you run.- Throughout, you will internalize Amazon’s Leadership Principles, and live those into everyday practices to guide your programs to success.BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Where will Amazon's growth come from in the next year? What about over the next five? Which product lines are poised to quintuple in size? Are we investing enough in our infrastructure, or too much? How do our customers react to changes in prices, product selection, or delivery times? These are among the most important questions at Amazon today. The Topline Forecast team in the Supply Chain Optimization Technologies (SCOT) organization is dedicated to answering these questions using statistical methods. We develop cutting edge data pipelines, build accurate predictive models, and deploy automated software solutions to provide forecasting insights to business leaders at the most senior levels throughout the company. We are looking for a senior, motivated Principal Technical Program Manager to help drive the next generation of forecasting and insights products. Our ideal candidate has the analytical skills to develop insights and creativity to find innovative ways to act on these insights, the technical chops to translate those ideas into innovative designs, and interpersonal and project management skills to harness the passion and energy of teams across multiple orgaznizations. In this role you will work closely with stakeholders, software engineers and product teams to deliver high quality, scalable products deployed around the world. You will collaborate with the product teams to deliver the best product with most efficient use of resources and technologies. You will work with all the stakeholders to assemble project teams, assign responsibilities, identify appropriate resources needed, and develop schedules to ensure timely completion of projects by meeting project milestones. You will also assess risks, anticipate bottlenecks, provide escalation management, make tradeoffs, balance the business needs versus technical constraints and encourage risk taking behavior to maximize business benefit. Successful candidates will have a technical background, be detail driven and have excellent problem solving abilities. BASIC QUALIFICATIONS- 10+ years of engineering experience- 7+ years of technical product or program management experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Are you interested in helping Amazon elevate the expectations of convenience and confidence when it comes to delivery, returns, and re-commerce in shopping? Amazon Delivery’s Customer Experiences team (ADX CX) is seeking our next Principal UX Designer to join us in shaping products and services that will enable millions of customers worldwide to control when, where, and how they receive and manage purchases from Earth’s largest selection. As a diverse group of design and research professionals, this means driving innovation for our customer experiences alongside Amazon's ever-evolving delivery, returns, and re-commerce capabilities and services. We partner with multi-disciplinary teams across our organization and Amazon to ensure these innovations are easy, reliable, seamless, and delightful for customers worldwide.Qualities that will help you succeed:• You are an outcome-oriented design leader that uses strong foundations in UX methodology, interaction design, and systems thinking to empower solutions across teams. • You drive a creative outlook on balancing data, trends, and intuition to uncover new opportunities to delight customers and evolve design practices• You consistently and proactively inspire peers, teams, and cross-functional partners to build experiences that break through the status quo through effective communication, relationship-building, and innovation activities.Key job responsibilitiesAs a cornerstone of design leadership for our team and the broader Amazon Delivery Experience design organization, you will:• Establish design strategy and vision to inspire and deliver impactful experiences for the customer by delivering on design artifacts, research, and innovation activities• Identify cross-organization opportunities and align scalable solutions across programs and organizations to ensure a cohesive customer experiences• Develop and maintain a rising quality of design standards including accessibility, UX guidelines, and CX metrics across teams and partners• Present and defend design recommendations to partners, stakeholders, and executive leadership for alignment, feedback, and approvals• Partner with business and technology teams to leverage scale for new innovations without compromising core experience principles• Exemplify and advocate for ideal design standards and operations in partnership with leaders across the organization• Educate teams and maintain points of view on the use of emerging and evolving technologies for CX innovation like AI, LLM, and moreAbout the teamThe Amazon Delivery’s Customer Experience team (ADX CX) team is a diverse group of designers and researchers that share our experiences and help each other succeed. We operate within the broader Amazon Delivery Experience design organization that includes teams focused on operational and transportation experiences critical to the success of the holistic delivery journey. We value individuals who drive inspiration, collaboration, and connection by bringing their authentic selves to work and respecting everyone’s unique voices. We love complex problems, growing in fast-evolving environments, taking action, and learning from mistakes. We champion the customer voice (spoken and unspoken) through objective insights that inform the collective design and increase customer empathy across Amazon. Our creative work impacts millions of customers worldwide and we are proud to be a part of it.BASIC QUALIFICATIONS• 10+ years of design experience• Knowledge of usability principles and techniques• Experience defining design patterns and maintaining UX standardsExperience with best practices for Product and Experience Design (including User Interfaces, Information Architecture, and Interaction Design)• Experience in end-to-end design projects from shaping business/design strategy through execution• Knowledge of best practices for information architecture and product design• Experience designing and prototyping with tools such as Figma, Photoshop, Illustrator, Proto.io, HTML, or similar ...

At Amazon, we're working to be the world's most customer centric company. To get there, we need exceptionally talented, bright, and driven people. Amazon Global Air (AIR) is looking for a leader who is innovative, passionate, and results driven to lead oversight of a growing network of airport facilities. The airport ecosystem is extremely complex and a successful candidate will have solid program management and communications skills, and a strong working knowledge of the unique airport development and regulatory environment. As the Principal, Airport Facility Technical Advisor, you'll be responsible for coordinating multi-disciplinary stakeholder groups focused on designing, developing, and executing: 1) the maintaining of Amazon airport infrastructure, 2) the development of facility maintenance and site master plans, 3) Amazon tenant oversight, and 4) supporting Amazon on-airport property development. You will be Amazon Air's voice and a subject matter expert resource for a wide range of teams at Amazon, including Design & Construction, Global Engineering Services, Asset Management, Reliability Maintenance & Engineering (RME), Real Estate, and Airport Affairs. This role will be instrumental in solving some of Air's biggest challenges in a space that's fast, diverse, and unpredictable. Are you up for it?Key job responsibilities- Develop deep working partnerships with execution teams in North America (NA) Design & Construction, Global Engineering Services, Asset Management, Reliability Maintenance & Engineering (RME), Airport Affairs, and ground operations leadership- Provide Subject Matter Expert (SME) guidance for internal teams on regulatory and technical matters related to on-airfield project management, design, and construction - In partnership with execution teams and senior AIR leadership, lead efforts to develop long-range site master plans for all AIR NA Hub and Regional Air Hub sites- Create and implement standard procedures for facility management in Amazon controlled, 3P operated airport facilities- Engage with airports, landlords, and subtenants on construction and facility matters as needed - Facilitate transitions during cargo facility operator changes, onboarding, and offboarding of assets- Facilitate preparation and presentation of airport construction and facility modification project updates to senior AIR leadership including cost, entitlements, permitting, approvals, and overall project health- Travel 25% of the timeAbout the teamAs part of the Airport Affairs team, you're joining an organization with decades of airport development, aviation, and cargo experience that's critical to the continued growth and optimization of Amazon Air's business. You'll be surrounded by a diverse group of aviation professionals all working towards creating value for our customers.BASIC QUALIFICATIONS- Bachelor’s Degree in Business, Finance, Economics, Engineering, or related fields or equivalent work experience- 10+ years of experience in real-estate development, construction, architecture, or facility management- 3+ years of on-airport development, construction, design, or facility management- Strong knowledge of airport regulatory environment and airport development/construction best practices- Ability to understand & communicate construction, design, building mechanical, airport, and other technical requirements ...

At Amazon, we're working to be the most customer-centric company on earth. One customer experience that we’re constantly looking to take to a new level is how we fulfill and deliver orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small, are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services in the last mile delivery space. We are doing this by building a world class last mile operation, significantly complimented by Amazon Flex. Amazon Flex works directly with independent contractors – called delivery partners – to make deliveries to our customers. With Amazon Flex, individuals can now be their own boss delivering Amazon packages.We are seeking a Principal, Communications for Amazon Flex in policy and issues management, as part of the Worldwide Marketing & Communications team. In this role, you will be responsible for building and leading the business communications strategy for highly visible initiatives in the policy and compliance space worldwide, both proactively and reactively. This includes working in close collaboration with Amazon stakeholders’ teams such as Policy & Compliance, Pubic Policy, Employment Relations, Public Relations, and Legal, as well as Amazon Flex business operations. This role will suit an exceptional communicator with deep experience in managing fast-moving and high-profile issues, the ability to build relationships with cross-functional partners, and an understanding of how communications can shape business perception and sentiment. The successful candidate will be self-motivated, passionate, detail-oriented, and comfortable working independently to deliver results. They will possess exemplary written and oral communications skills, the ability to earn trust with and advise leadership, experience in issues management in complex and high-profile organizations, and the capability to flex between strategy and tactical execution.Key job responsibilities- Establish and own communications strategy for Amazon Flex policy and issues management worldwide.- Manage communications strategies on priority policy issues both reactively and proactively. Look around corners to identify emerging topics, and develop plans with stakeholders to address.- Translate complex policy topics into compelling key messages, scripts, research proposals, and other communications assets.- Develop and execute communications plans, including audience analysis, message development, channel selection, and content. - Monitor and measure the effectiveness of communications, and report out on them to leaders.- Think globally and act locally to understand key market and customer differences, and tailor your approach accordingly.BASIC QUALIFICATIONS- 10+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience building, executing and scaling cross-functional marketing programs- Experience driving direction and alignment with cross-functional teams- Bachelor's degree in marketing, communications, or equivalent- Experience independently driving VP-level documents- Experience guiding creative input, development and execution from concept to completion ...

AFT Quality is looking for an experienced Principal Product Manager who will shape the vision and strategy of our products. AFT infrastructure powers our most fundamental operations and fulfillment capabilities. We support a network that must scale to more business models, product skus, robotic solutions, associate populations, environments, and sheer transactions than any other in the world. Sometimes things go wrong. That's where AFT Quality comes in. We build technologies that combine software, sensor hardware, machine learning, computer vision, optimization, and distributed system architecture to provide automated self-healing of our inventory records, reduce or prevent damage, and protect customers from poor experiences. Our mission is to ensure customers get what they ordered, on time, and in the condition they expect. Come build with us!Key job responsibilitiesYour specific responsibilities include:· Setting a holistic vision for our products and technologies in development -- or haven't been invented yet. Your challenge is to envision our Quality strategy - from sensor instrumentation, to foundational capabilities, to vertical applications.· Managing relationships and reporting with leadership across AFT and our customers / stakeholders· Driving strategy and planning for expansion and year-over-year investments across initiatives.· Developing strong internal relationships with key internal stakeholders and drive cross-team and cross-org alignment.· Establishing priorities across multiple workstreams and initiatives.· Finding creative ways to unblock challenges that arise and deciding when to escalate.· Working closely with Product Managers, Software Development, Operations, Science, and external tech teams to ensure investments and develop deliver on strategic goals.· Reporting (monthly and quarterly business reviews, yearly strategy documents).A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamAmazon Fulfillment Technologies (AFT) powers Amazon’s global fulfillment network. We invent and deliver software, hardware, and data science solutions that orchestrate processes, robots, machines, and people. We harmonize the physical and virtual world so Amazon customers can get what they want, when they want it.QualityAFT’s Quality team drives automation programs that leverage computer vision, machine learning, and other innovative technologies to prevent, detect, and correct potential inventory issues impacting fulfillment efficiency and customer satisfaction.BASIC QUALIFICATIONS- Bachelor's degree- 8+ years of product or program management, product marketing, business development or technology experience- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience technical product management ...