Bellevue

The Alexa Conversational Assistants Services (CAS) org is looking for a Principal Applied Scientist with a background in Natural Language Processing, Machine/Deep Learning, and Large Language Models (LLMs). You will be working with a team of applied and research scientists to enhance existing features and explore new possibilities with LLM empowerment. You will own high visibility programs with broad visibility and impact. You will interact with a cross-functional team of science, product, and engineering leaders.As a Principal Scientist within Alexa, you are a trusted part of the technical leadership. You bring business and industry context to science and technology decisions. You set the standard for scientific excellence and make decisions that affect the way we build and integrate algorithms. You solicit differing views across the organization and are willing to change your mind as you learn more. Your artifacts are exemplary and often used as reference across organization.You are a hands-on scientific leader. Your solutions are exemplary in terms of algorithm design, clarity, model structure, efficiency, and extensibility. You tackle intrinsically hard problems, acquiring expertise as needed. You decompose complex problems into straightforward solutions.You amplify your impact by leading scientific reviews within your organization or at your location. You scrutinize and review experimental design, modeling, verification and other research procedures. You probe assumptions, illuminate pitfalls, and foster shared understanding. You align teams toward coherent strategies. You educate, keeping the scientific community up to date on advanced techniques, state of the art approaches, the latest technologies, and trends. You help managers guide the career growth of other scientists by mentoring and play a significant role in hiring and developing scientists and leads.We’re looking for a passionate, talented, and inventive Principal Scientist to help build industry-leading conversational technologies that customers love. Our mission is to push the envelope in Artificial Intelligence (AI), Natural Language Understanding (NLU), Machine Learning (ML), Dialog Management, Automatic Speech Recognition (ASR), and Audio Signal Processing, in order to provide the best-possible experience for our customers. As a Principal Artificial Intelligence Scientist, you will work with talented peers to develop novel algorithms and modeling techniques to advance the state of the art in spoken language understanding and dialog systems. You will leverage Amazon’s heterogeneous data sources and large-scale computing resources to accelerate advances in artificial intelligence. You will mentor Senior scientists, and work in a fast paced team environment. Your work will directly impact our customers in the form of novel products and services that make use of speech and language technology.Key job responsibilitiesYou will be responsible for defining key research directions, adopting or inventing new machine learning techniques, conducting rigorous experiments, publishing results, and ensuring that research is translated into practice. You will develop long-term strategies, persuade teams to adopt those strategies, propose goals and deliver on them. You will also participate in organizational planning, hiring, mentorship and leadership development. You will be technically fearless and with a passion for building scalable science and engineering solutions. You will serve as a key scientific resource in full-cycle development (conception, design, implementation, testing to documentation, delivery, and maintenance).About the teamAlexa is the groundbreaking cloud-based intelligent agent that powers Echo and other devices designed around your voice. Our team is creating the science and technology behind Alexa. We’re working hard, having fun, and making history. Come join our team! You will have an enormous opportunity to impact the customer experience, design, architecture, and implementation of a cutting edge product used every day by people you know.BASIC QUALIFICATIONSPhD with specialization in artificial intelligence, natural language processing, machine learning, or computational cognitive science 10+ years of combined academic and research experience. Functional thought leader, sought after for key tech decisions. Can successfully sell ideas to an executive level decision maker. Mentors and trains the research scientist community on complex technical issues. Experience developing software in traditional programming languages (C++, Java, etc..). Excellent written and spoken communication skills ...

Job SummaryAWS Support is looking for a high caliber Applied Scientist to build AI/GenAI experiences and foundations for the Cloud Optimization service portfolio (AWS Health, Well-Architected, Trusted Advisor). We are looking for a Principal Scientist to join us and lead/spearhead the AI revolution through innovative solutions inspired by customer needs. A Principal Scientist in Kumo is a hands-on contributor who 1/ Understands the latest trends and developments in AI/GenAI space and able to apply this innovation to solve customer challenges. 2/ Effectively partners across AWS AI/GenAI services to influence and drive investment prioritizations. 3/ Mentors to elevate the organization’s excellence in AI/GenAI. 4/ Represents the organization strategically in front of customers, partners, and other AWS leaders. Evangelize our AI/GenAI innovations, results, and impact. You will partner with go-to-market, support, and service leaders to identify, define, and shape the investment direction of our products with a vision, strategy, and develops innovative solutions for hard, previously unsolved problems. You will work closely with engineering teams to define the architectures and solutions that transform algorithms to services operating at AWS scale. This role will give you the opportunity to drive the design and delivery of large-scale cross-AWS projects while moving the needle disproportionately for the Support business. In this role, you’ll define and drive architectural innovation of existing and new services to help AWS customers optimally architect, develop, and operate for the cloud. You’ll think beyond the immediate team and project needs and focus on how to reduce operational complexity. You’ll provide technical vision in achieving business goals. Your responsibilities will include: * Influence at all levels – from business strategy to implementation. You will own direct technical contributions for some areas and in others you will influence and direct at the architectural level.* Lead by example, demonstrating technical excellence that other engineers aspire to follow. Taking time to mentor and develop members of each team.* Define the next generation of Cloud Optimization architecture, working closely with business owners, service teams, Principal Engineers, and Solution Architects to leverage proven design patterns and existing services to reduce existing complexity, duplication, and cost.* Solve ambiguous problems and deliver high impact customer driven products, such as real-time visibility into customers’ experiences and impacts during AWS service events, derive customer insights, generate summary of customers’ posture for security, cost, resilience, etc.* Drive operational excellence and best practices across the teams.* Work with minimal guidance, engaging engineering teams across the organization to deliver results, while responding efficiently to multiple program priorities. In addition, you’ll have the opportunity to analyze the latest technologies and development trends, establishing and implementing standard practices for the organization’s engineering teams. The ideal candidate will be able to exercise strong judgment in balancing technical leadership and business goals.About the teamAWS Kumo is a global product and technical organization dedicated to helping AWS customers succeed in their cloud journey. Kumo owns critical cloud services used by all AWS customers to build, optimize, and operate at scale. Our broad portfolio of services includes AWS Health (https://aws.amazon.com/premiumsupport/technology/aws-health-dashboard/), Trusted Advisor (https://aws.amazon.com/premiumsupport/technology/trusted-advisor/), Well-Architected (https://aws.amazon.com/architecture/well-architected/), re:Post (https://repost.aws/), Recommendations & Insights, Self-service Automation, Support Center (https://console.aws.amazon.com/support/home/?nc2=h_ql_cu), and more, as well as all the internal tooling used by our global support organization to provide exceptional customer support.Kumo is a people-first organization doing world-class innovation at scale. We are globally distributed, with larger teams across the United States, Canada, South Africa, Costa Rica, Australia, and other geographies. We are always looking for exceptional technologists and leaders who would like to join us on this journey. By joining Kumo, you will work with all AWS customers, from big and diverse enterprises to small cutting-edge startups, helping them achieve success in their cloud journeys. We are delivering product and technological innovation that transform the way our customers run their businesses. Our industry-leading product portfolio cuts across a wide range of technologies — from Distributed Systems to Machine Learning — at Amazon scale. We are a fast-growing, agile and collaborative team of individuals with diverse backgrounds from all parts of the globe. We combine the culture of a startup, the innovation and creativity of an R&D lab, the work-life balance of a mature organization, and AWS-scale technical challenges. Join us!BASIC QUALIFICATIONS* Graduate degree (MS or PhD) in Computer Science, Electrical Engineering, Mathematics or Physics or related field.* 7+ years of experience in AI and Machine Learning in industry.* Proven experience with a track record of thought leadership and contributions that have advanced the a business, customer experience. * Strong record of delivery in industry and ability to handle multiple competing priorities in a fast-paced environment. * Excellent written and verbal communication skills. ...

Do you want to be part of a team that's revolutionizing Amazon's fulfillment and packaging technology? Can you commit to optimizing systems that process tens-of-millions of customer packages daily with the lowest cost to serve and a defect-free customer experience? Do you have a passion for solving complex science challenges and building a sustainable e-commerce experience?Your statistical and machine learning skills can help make that a reality on the Mechatronics and Sustainable Packaging team. We are seeking a Principal Applied Scientist who will join a team of experts in the field of Statistics, Operational Research, Machine Learning (ML), Computer Vision and Generative AI to work together to break new ground in the world of automated packaging solutions. You'll work in a collaborative environment where you can pursue ambitious research with many peta-bytes of data, work on problems that haven’t been solved before, quickly implement and deploy your algorithmic ideas at scale, understand whether they succeed via statistically relevant experiments across millions of customers, and publish your research. You'll see the work you do directly improve the packaging experience of Amazon customers in the fulfillment technology space. If you are interested in robotics, computer vision, machine learning, statistics, big data, and building scalable solutions, this role is for you.The successful candidate will have a PhD in Computer Science, Statistics, or Engineering with a strong focus on data analysis, machine learning, generative AI or a related field, and 10+ years of practical experience solving complex problems in computer vision, anomaly detection, robotics. or multi-modal classification systems. Manufacturing, packaging and/or logistic experience is a plus, but not a requirementKey job responsibilities- Advance exploratory research projects in machine learning, statistics and related fields to create defect-free packaging customer experiences- Analyze large amounts of Amazon shipments to discover patterns, find opportunities, and develop highly innovative, scalable algorithms to seize these opportunities- Validate new or improved models via statistically relevant experiments across millions of customers- Work closely with software engineering teams to build scalable prototypes for testing, and integrate successful models and algorithms in production systems at very large scaleBASIC QUALIFICATIONS-Ph.D. degree in Computer Science, Statistics, Machine Learning, or a related field with publications in refereed academic conferences and journals-10+ years of experience of solving difficult machine learning, optimization, or statistical business problems-Experience programming in Python, Java, C++ or a related language-Proven track in leading, mentoring, and growing teams of scientists -Demonstrated ability to serve as a technical lead -Excellent writing skills for presenting business cases and scientific models with rigorous analyses that support results/conclusions to influence important decisions. -Strong fundamentals in problem solving, algorithm design and complexity analysis ...

Have you ever wondered how that Amazon box with the smile arrives so quickly, where it came from, and how much it cost Amazon to deliver? The WW Amazon Logistics, Business Analytics team manages the delivery of tens of millions of products every week to Amazon's customers, achieving on-time delivery in a cost-effective manner.We are seeking an enthusiastic, customer-obsessed Principal Applied Scientist with strong analytical skills to join our team. This role is crucial in optimizing Amazon's vast delivery network and will have significant impact on the customer experience, particularly in the final phase of delivery.As a Principal Applied Scientist, you will:1. Address business challenges through building compelling cases and using data to influence change across the organization2. Develop input and assumptions based on preexisting models to estimate costs and savings opportunities associated with varying levels of network growth and operations3. Create metrics to measure business performance, identify root causes and trends, and prescribe action plans4. Manage multiple high-impact projects simultaneously5. Work with technology teams and product managers to develop new tools and systems supporting business growth6. Communicate with and support various internal stakeholders and external audiences7. Implement scheduling solutions, improve metrics, and develop scalable processes and toolsThe ideal candidate will have:- PhD in Operations Research, Statistics, Engineering, or Supply Chain Management- Extensive experience in operations research and data-driven decision making- Strong analytical and problem-solving skills- Robust program management and research science skills- Ability to work with a team and make independent decisions in ambiguous environments- Customer-obsessed mindset with a focus on improving the Amazon delivery experienceThis role offers the autonomy to think strategically and make data-driven decisions from day one. Join us in shaping the future of e-commerce delivery and addressing the core challenges in our world-class operations space!Key job responsibilities1. Advanced Modeling and Algorithm Development: - Design and implement sophisticated machine learning models for logistics optimization - Develop complex time series forecasting algorithms for demand prediction and resource allocation2. AI and Machine Learning Integration: - Architect and deploy AI-powered systems to enhance decision-making in logistics operations - Implement deep learning techniques for image recognition in package sorting and handling - Develop reinforcement learning algorithms for adaptive scheduling and resource management3. Big Data Analytics and Processing: - Design and implement distributed computing solutions for processing massive logistics datasets - Utilize cloud computing platforms (e.g., AWS) for scalable data processing and analysis5. AI-Driven Workflow Optimization: - Design and implement AI agents for autonomous decision-making in logistics processes - Create machine learning models for customer behavior analysis and personalized delivery options6. Software Development and System Architecture: - Write efficient, scalable code in languages such as Python, Java, or C++ - Develop and maintain complex software systems for logistics optimization - Stay at the forefront of AI and ML research - Publish research findings in top-tier conferences and journalsAbout the teamWe are Amazon's Last Mile Science and Analytics team, dedicated to improving e-commerce delivery. We work to optimize our vast network, forecast demand using machine learning, and enhance route efficiency. Our efforts focus on developing innovative delivery methods, applying AI to solve complex problems, and conducting geospatial analysis. We create simulations to refine processes and plan capacity effectively. Operating globally, we strive to develop adaptable solutions for diverse markets. We aim to advance logistics science, continually improving speed, efficiency, and customer satisfaction, in support of Amazon's mission to be Earth's most customer-centric company.BASIC QUALIFICATIONS- 10+ years of building machine learning models or developing algorithms for business application experience- PhD in engineering, technology, computer science, machine learning, robotics, operations research, statistics, mathematics or equivalent quantitative field, or Master's degree and 10+ years of industry or academic research experience- Knowledge of programming languages such as C/C++, Python, Java or Perl- Experience with neural deep learning methods and machine learning ...

Amazon's Optimal Inventory Health (OIH) org in Supply Chain Optimization (SCOT) group is looking for a Principal Applied Scientist to optimize one of the most complex eCommerce systems in the world. The Optimal Inventory Health (OIH) drives long-term cash flow (LTFCF) growth by determining optimal inventory dispositions under uncertainties in demand, pricing, and supply across Amazon’s 21 marketplaces global network. OIH is in the unique position within SCOT to drive the joint optimization across supply chain and marketing across the levers of Markdowns, Removals, Outlet, Deals, Sponsored Ads, and Paid Search etc. Our systems deliver hundreds of million dollars saving to Amazon each year. The Principal Applied Scientist will lead the transformation from optimization-based model to Machine Learning/Reinforcement learning based decision-making models to optimize across inventory disposition channels and deliver best experience to Amazon customers through those levers. The role requires multidisciplinary skill sets across Reinforcement learning, Deep Learning Prediction, and Causal Inference et cetera. Academic and/or practical background in Transformer Architecture and Deep Reinforcement Learning are particularly relevant for this position. This position requires drive and self-motivation, superior analytical thinking, data-driven disposition, application of technical knowledge to a business context, effective collaboration with fellow scientists, software development engineers, and product managers, effective communication of technical designs to technical and non-technical audiences, and close partnership with many stakeholders from operations, finance, IT, and business leadership.Key job responsibilities- Seek to understand in depth the end to end value chain of eCommerce across supply chain and marketing and identify areas of opportunities to grow our business using science solutions.- Lead science strategy and roadmap in OIH space- Drive alignment across organizations to achieve business goals- Lead/guide scientists and engineers across teams to develop, test, launch and improve of science models designed to optimize inventory value and customer experience.- Be responsible for communicating our innovations to the broader internal & external scientific community and business leadership.- Mentor and guide the applied scientists in our organization and hold us to a high standard of technical rigor and excellence in ML.A day in the life- You will engage with distinguished scientists and Senior Principal scientists across organizations to shape the vision of the eCommerce decision systems across supply chain and marketing. - Our machine learning infrastructure built by talented engineering team (feature stores, template based ML pipelines and integration with experiment and production systems) will enable you to quickly prototype and iterate your innovative ideas.- You will collaborate with talented product managers and software engineers to build the end-to-end systems. - You will work with stakeholders across retail, supply chain, finance etc. to understand the business operation process and bottlenecks and build solution to provide the best experience to Amazon customers through automated OIH actions.About the teamSupply Chain Optimization Technology (SCOT) is the core of the Amazon eCommerce business, which leverage science models and systems to automate the decisions and operations of the most complex supply chain in the world. Optimal Inventory Health (OIH) maximize the inventory value in Amazon through all the levers across traffic, marketing, pricing and reverse logistics.BASIC QUALIFICATIONS▪ PhD in Multidisciplinary Design Optimization, Systems Optimization, Operations Research or related Engineering or Applied Sciences fields▪ Previous work experience or demonstrated practical industry experience▪ A proven record of innovation and driving critical research in Applied Optimization in industry, government, or military▪ Experience developing intricate systems, including establishing target system results and operation tolerances, developing a system design, analyzing this design use in relation to the function of the elements in the system, developing system prototypes, and testing and validating the developed design to quantify its value▪ Excellent interpersonal skills and a can-do never-give-up attitude▪ Experience of handling large dataset ...

Where will Amazon's growth come from in the next year? What about over the next five? Which product lines are poised to quintuple in size? Are we investing enough in our infrastructure, or too much? How do our customers react to changes in prices, product selection, or delivery times? These are among the most important questions at Amazon today. The Topline Forecasting team in the Supply Chain Optimization Technologies (SCOT) group is looking for innovative, passionate and results-oriented Principal Economist to provide thought-leadership to help answer these questions. You will have an opportunity to own the long-run outlook for Amazon’s global consumer business and shape strategic decisions at the highest level. The successful candidate will be able to formalize problem definitions from ambiguous requirements, build econometric models using Amazon’s world-class data systems, and develop cutting-edge solutions for non-standard problems.Key job responsibilities• You understand the state-of-the-art in time series and econometric modeling.• You apply econometric tools and theory to solve business problems in a fast moving environment. • You excel at extracting insights and correct interpretations from data using advanced modeling techniques.• You communicate insights in a digestible manner to senior leaders in Finance and Operations within the company.• You are able to anticipate future business challenges and key questions, and have the ability to design modeling solutions to tackle them. • You have broad influence over the Topline team’s scientific research agenda and deliverables. • You contribute to the broader Econ research community in Amazon. • You advise other economists on scientific best-practices and raise the bar of research.• You will actively mentor other scientists and contribute to their career development. BASIC QUALIFICATIONS - PhD in Economics or closely related field.- Track record of publications that have advanced the state-of-the-art. - 6-8 or more years of experience in industry, consulting, government or academic research. - Expertise in applied time series. - Fluency in at least one statistical software package such as R, Stata, Matlab, SAS. ...

The Supply Chain Optimization Technology (SCOT) team owns Amazon’s global inventory planning systems: SCOT decides what, when, who, where, and how much inventory to buy in order to meet customer needs as well as Amazon’s business goals. We do this for millions of items, for hundreds of product lines worth billions of dollars of inventory world-wide. Our systems are built entirely in-house with a high focus on automated large-scale supply chain planning and optimization systems.The Supply Chain Optimization Technologies (SCOT) Finance team is seeking a Principal Finance Manager (FM) to support the USA Automated Inventory Management team, partnering closely with Director AIM. This role will support the business organization responsible for automating the inventory management function, taking over responsibility for planning and insights on inventory outputs, reporting and analytics for leadership and driving key performance indicators used across Amazon to manage inventory and delight customers. This is an opportunity to establish and improve the metrics, mechanisms, driving automation, controllership and operating parameters that effectively monitor, report and manage Amazon’s worldwide inventory position including representing executive reviews. This role will involve interacting with senior leaders across the company and act as a trusted partner in defining and building the next big advancement in automated inventory management capabilities at Amazon and support leadership decision making. This role requires excellent communication and organization skills, including the ability to anticipate, identify and communicate risks to senior leadership.The successful candidate has demonstrated the following abilities: they influence business owners, support thoughtful decision-making, and adapt to a rapidly-evolving environment. They collaborate with executives and various business units across Amazon. You bring excellent verbal and written communication skills. This is a perfect position for someone who knows how to lead others, work fast, and smart. They know which details make all the difference, and which ones don’t add value and know the difference between spending time wisely and wasting time.Key job responsibilities- Identifying and structuring financial support for the WW Retail Inventory Management function.- Controllership over the tools and systems created by the inventory team- Ownership and develop financial insights and narratives during all planning, forecasting, and reporting cycles that are reviewed by Amazon executive leadership - Manage and develop the financial planning and analysis processes, including long range planning, and operational planning processes- Drive modeling on financial trade-offs and implications of key inventory management projects and drive teams for driving inventory efficiency- Create framework for applying appropriate financial controls at scale to inventory management systems- Drive continuous improvement, automation and standardization of financial reporting processes- Influence others, insist on the highest standards, have bias for action and challenge the status quo- Partner with AIM team to drive the prioritization of the roadmaps to drive efficiency and Assess impact of new business ideas and initiativesBASIC QUALIFICATIONS- 12+ years of tax, finance or a related analytical field experience- BA or BS in Finance, Accounting, Business, Economics, or a highly analytical field (e.g., Engineering, Math, Computer Science)- 10+ years of finance experience, or Master’s degree and 8+ years of finance experience- 5+ years of direct management experience ...

Have you ever thought about what it takes to detect and prevent fraudulent transactions to ensure the hundreds of millions of Amazon packages are received on time by our customers? What kinds of products and systems would you build to maximize customer satisfaction? Amazon is seeking a program management team leader who is passionate about protecting Customers and can thrive working across a diverse, global team.The Relay Financial Systems and Risk Management organization in Middle Mile Transportation Technology (MMPT) is constantly innovating new ways of building distributed systems running the latest in machine learning algorithms to deliver the next generation of fraud prevention solutions for our Customers. We hold high standards for our solutions and the services we deliver: our systems are highly secure, highly reliable, highly available, all while functioning at massive scale and delivering industry leading precision; our employees are intelligent, passionate about protecting Customers, and fun to work with.You will lead a team responsible for analyzing and identifying specific instances of risk, broader risk trends and points of customer friction, as well as developing scalable solutions for prevention. You will need to collaborate effectively with cross-functional teams worldwide and within Middle Mile Transportation Technology to solve problems, create operational efficiencies, and deliver successfully against high organizational standards. You should be able to apply a breadth of tools, data sources, and analytical techniques to answer a wide range of high-impact business questions and proactively present new insights in concise and effective manner. You will work directly with partners in engineering and machine learning to develop new tools and revise risk models. In addition you will be responsible for building a robust set of operational and business metrics and will utilize metrics to determine improvement opportunities.Key job responsibilities• Lead a cross functional program responsible for protecting Amazon and our customers from transportation related fraud, misuse, and abuse worldwide.• Partner with business stakeholders to align on a cohesive roadmap that delivers against shared goals.• Support process improvement, automation, and control implementation projects• Drive the standardization and documentation of processes, risks, and controls and work with owners to assign accountability.• Build continuous monitoring programs focusing on carrier partner's compliance to program policies and other risk areas.• Partner across product teams to apply new technologies to your program area.About the teamThe MMPT organization builds software systems that work across our vendors, warehouses and carriers to optimize both time and cost of getting the packages delivered. Our services already handle thousands of requests per second, make business decisions impacting billions of dollars a year, integrate with a network of small and large carriers, owner operators and drivers worldwide, manage business rules for millions of unique products, and improve ordering and delivery experience for millions of online shoppers. That said, this remains a fast growing business and our technical journey has only started. With rapid expansion into new geographies, innovations in supply chain, unique delivery models for products ranging from Amazon Fresh groceries, ultra-fast Prime Now deliveries of big-screen TV’s, increasingly complex transportation network, and growing number of shipments worldwide, we see a massive opportunity to fundamentally change the way people get the stuff they need, and make a big impact by cutting billions of dollars of transportation costs from the ecosystem. Our mission is to build the most efficient and optimal transportation solution on the planet, using our science and technology muscle as our biggest advantage.BASIC QUALIFICATIONS- Bachelor's degree- 7+ years of working cross functionally with tech and non-tech teams experience- 7+ years of managing, analyzing and communicating results to senior leadership experience- 7+ years of cross functional project delivery experience- Experience defining program requirements and using data and metrics to determine improvements- Experience implementing repeatable processes and driving automation or standardization ...

Do you want to work hard, have fun, and make history? Do you think fast, dive deep, and get things done? We are seeking a Principal Product Manager - Technical to join our team to lead the development of core Foundational Models that enable the development of thousands of internal and external Generative AI Applications.
We are seeking a dynamic, entrepreneurial product manager who is passionate about bringing the power of Generative AI to Amazon businesses and our customers. If you enjoy leading technical product innovation to build products used by all Amazon teams and AWS customers, then join our team. We are looking for a customer obsessed product manager who enjoys discovering the customer requirements, innovating on their behalf, and developing experiences the raise the bar for AGI Foundation Models. You will be the voice of the customer and responsible for driving a product roadmap that enables Amazon to build the most powerful Foundation Models. You will have the responsibility of inventing on behalf of our customers and advocating for their needs throughout design, build, and launch. This position has a high level of visibility, so you will need to be able to communicate clearly and compellingly at all levels of the company. Additionally, you will be responsible for measuring business impact by diving deep into metrics and customer inputs. You should have a positive attitude and strong work ethic; you will work fast and smart, and adapt and iterate quickly.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product management ...

The AGI Sensory & ML Builder Services is looking for a Principal Product Manager - Technical (L7) to help shape and develop the next generation infrastructure solution to train and build Amazon’s foundation models. Amazon AGI is innovating rapidly to build and release AI Foundation models, and to support these initiatives the AGI Sensory & ML Builder Services team is building a unified modeling solution to enable experimenting and training across model modalities with minimum friction. This unified solution will be built on top of the our purpose-built high performance compute system to drive efficiency, high resiliency, and best in class performance for training some of the world’s largest models. The PMT will dive deep on the different foundation model building use cases and will work closely with science and MLE teams across AGI to capture requirements, define optimal user experience, and set roadmap for the engineering and product team to deliver on. The ideal candidate will have outstanding communication skills, extensive product management experience, passion and familiarity with AGI, and ability to bring clarity in a highly ambiguous environment. They will be comfortable with complex architecture and will enjoy working in a fast-paced environment with high impact.Key job responsibilities• Build solutions to drive efficiency and lower builder friction, meet a high bar for UX, and enable innovation at scale• Manage and execute large projects from start to finish including project management, defining core and guardrail metrics, problem solving, defining requirements and managing technical execution of changes.• Engage with stakeholders and customers throughout the entire product lifecycle• Define and drive creative, detailed product definition of new capabilities• Manage prioritization and trade-offs among competing high value opportunities• Work closely with engineering teams to deliver products to users• Partner across organizations to maximize leverage and minimize duplication of workBASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product management ...

Do you want to work hard, have fun, and make history? Do you think fast, dive deep, and get things done? We are seeking a Principal Product Manager - Technical to join our team to lead the development of core Foundational Models that enable the development of thousands of internal and external Generative AI Applications.
We are seeking a dynamic, entrepreneurial product manager who is passionate about bringing the power of Generative AI to Amazon businesses and our customers. If you enjoy leading technical product innovation to build products used by all Amazon teams and AWS customers, then join our team. We are looking for a customer obsessed product manager who enjoys discovering the customer requirements, innovating on their behalf, and developing experiences the raise the bar for AGI Foundation Models. You will be the voice of the customer and responsible for driving a product roadmap that enables Amazon to build the most powerful Foundation Models. You will have the responsibility of inventing on behalf of our customers and advocating for their needs throughout design, build, and launch. This position has a high level of visibility, so you will need to be able to communicate clearly and compellingly at all levels of the company. Additionally, you will be responsible for measuring business impact by diving deep into metrics and customer inputs. You should have a positive attitude and strong work ethic; you will work fast and smart, and adapt and iterate quickly.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product management ...

How often have you had an opportunity to be a founding member of a team that is tasked with solving a huge business problem through innovative technology? If you want to join a fast-paced, innovative team that is making history and breaking new ground for Amazon, this is the place for you.Amazon Delivery Choices team is seeking an innovative and highly-analytical principal product manager to be part of a startup product team innovating shopping experience and driving vision for delivery experience worldwide. You'll be accountable for the design and strategy of ship options interplay and messaging strategy at Checkout. This is a highly visible position that requires strong collaboration with tech teams, influencing across multiple teams, businesses, and senior leaders (VPs, SVPs). The role requires a deep understanding of customer needs and thinking big about how we can make the customer experience seamless and delightful.The ideal candidate is experienced product builder and possesses the ability to build strong cross-functional relationships to define and implement a best-in-class customer delivery experience. You have a track record of exceptional performance and love working in a dynamic, ambiguous, fast-paced environment in which managing multiple projects and priorities is the norm. You have excellent judgment and high standards. You articulate well, are a persuasive communicator and a great writer. You are motivated by complexity and dive deep, but drive simple, innovative solutions for customer-facing experiences. You are excited by technology, passionate about learning and view every customer interaction as an opportunity to create an exceptional customer experience. People trust and respect you and they like to work with you. You are eager to pioneer new experiences, putting the customer first and challenging current experiences.Key job responsibilities• Lead product strategy and vision for ship option interplay and messaging at Checkout. Think big about the needs of our customer and Amazon fulfillment network. Drive products and features that will delight the customer and improve our business.• Define a creative, high quality product roadmap based on product strategy and vision.• Partner with key Operational, Tech, Business, and Product experts across the company to lead, support, and influence the strategy for the program. Create buy-in for the product strategy and roadmap both internally and with key external partners.• Write crisp strategy and business-specific documents for a varied audience, including executive leadership and partner teams.• Proactively identify & clear hurdles and closely manage prioritization to achieve strategic, customer experience, financial, and operational goals. • Partner closely with engineering leaders to foster a collaborative and empowered culture. Drive dialog with engineering teams to deliver product launches.• Continuously test and learn, leveraging data to drive decision-making.About the teamFor millions of customers worldwide, the Delivery Experience team provides innovative ways to get what they want and need, enabling the choices they make on every order, every day. During checkout, customers see options such as No Rush, Arrives in fewer trips, and Amazon Day to simplify their delivery experience. This product leader will play a pivotal role and operate with high degree of autonomy to develop vision, align with leaders, develop new features and collaborate with cross-functional teams (checkout, internal DEX teams, last mile) and with product development teams (engineering, UX, science) to define and deliver on product roadmap.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product management ...

At Amazon, we're working to be the most customer-centric company on earth. One customer experience that we’re constantly looking to take to a new level is how we fulfill and deliver orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services in the last mile delivery space. The last mile Routing and Planning team is at the heart of our growing logistics network at Amazon. We’re challenged to constantly improve and innovate on our vehicle routing software and tools to better support fast delivery to customers. We have among the most complex vehicle routing problems in the industry, including large, capacitive, commingled, and time windowed routing problems. We dispatch thousands of drivers a day to carry millions of packages to our customers. The last mile routing and planning team is looking for a customer-obsessed, detail oriented Principal Product Manager with a strong track record of delivering results and proven product management experience to own and execute on transformational projects for how we containerize and route packages within last mile. The role will define the roadmap for transforming the interactions between containerization and routing. The Team: How often have you had an opportunity to be a member of a team launching unique customer experiences world-wide? You can expect all the challenges and benefits of a high-profile business: wide-open space for improvement and innovation, a strong team, and a fast-paced environment. These will require a willingness to dive into the details, solve new problems as they arise, think big, leverage high judgment and gut instinct, look around corners, and always obsess over customers. The Role: You are results oriented and have thrived and succeeded in launching new products and businesses under tight deadlines. In addition to product management and technical skills, the role requires a strong customer and operational focus. You will need to constantly look for optimization areas, work with science and tech on implementing the roadmap, track progress and define how we scale; Ability to influence, analytical ability, strong tracking/monitoring capabilities, exceptional communication skills and leadership are essential to success in this role. The pay-off is high ownership, an ability to deliver results, execute launches with high quality and raise the bar for how we expand our speed programs. You will interact closely with the business team, the technology team, and the supply chain/operations team to identify/manage critical projects.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product management ...

Do you want to work on a team where you are encouraged to build and have the autonomy to push boundaries? Invention has become second nature at Amazon, and the pace of innovation is only accelerating with breadth of our businesses expanding. Amazon’s growth requires leaders who move fast, have an entrepreneurial spirit to create new products, have an unrelenting tenacity to get things done, and are capable of breaking down and solving complex problems.The Amazon Optimal Inventory Health team is looking for a strong Principal PMT to drive the product and tech strategy for optimizing the value of all inventory in Amazon's worldwide network. This is a strategic area where you will build and scale the next generation of inventory health optimization products across US, EU, Japan, India, and 12 emerging markets. You will partner closely with Engineering and Science teams to formulate a clear product vision and build, operate and expand the scope of our complex optimization systems and services to deliver both bottom-line savings and business growth for Amazon and our Selling Partners. You will engage deeply with partner teams in SCOT and across Amazon in marketing, pricing and advertising to strategically drive Optimal Inventory Health by shaping demand and matching to existing and new supply of inventory.Key job responsibilities• Own product roadmap and strategy for key areas of Optimal Inventory Health• Partner with Software Development, Research Science and Data Engineering teams to build new features, and develop new Machine Learning models to help reduce supply chain cost and improve profitability• Work closely with senior management, scientists and engineers to deliver innovative software products that help Amazon and its selling partners optimize the value of their inventory• Create buy-in for product vision both internally and externally and evangelize that vision within the organization and across Amazon• Develop detailed business requirements that can be used to create software product specifications and design• Manage delivery of current products concurrently with future product planning• Drive projects, product and feature launches with teams inside Amazon• Own strategic and operational product communications including developing and reporting on key metrics• Drive customer/seller engagement in conjunction with partner seller/customer-facing teamsAbout the teamOptimal Inventory Health (OIH) is a key part of Amazon's Supply Chain Optimization Technologies (SCOT) - the decision engine behind Amazon's supply chain (watch this fun video about SCOT: https://youtu.be/ncwsr1Of6Cw). Every day, OIH systems look at every item sold by Amazon and our Selling Partners worldwide to determine if we like the inventory levels, and if not, do something about it. We use large-scale optimization and machine learning models to maximize the net present value of inventory, driving actions such as website pricing markdowns, deal creation and execution, as well as driving customers to find the products they want at prices they love through various channels, including search and ads.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product management ...

Taking time away from work for significant life events, such as the birth or adoption of a child, a serious illness, or the loss of a loved one, as well as needing accommodations/adjustments to when, how, and where they work to have an equitable experience is a critical need for our employees. Our vision is to make Amazon more accessible for people with disabilities globally every day, and deliver a 100% frustration free experience to Amazonians who need a leave or accommodation.Amazon’s Disability and Leave Services (DLS) team within the People Experience & Technology (PXT) organization is building best-in-class 1P solutions to deliver a delightful experience for Amazonians. We are building mobile and web experiences integrated with internal and external systems, so employees don’t have to go through hoops to get what they want. No employer has ever done this level of experience or personalization before, and we are breaking new ground. The Principal Product Manager – Tech (PPMT), is a strategic technical product leader who owns the three-year vision, roadmap, and delivery for our primitive products to support delivering a seamless end to end experience for Amazonians. Amazon is excited about replacing legacy 3P systems with innovative and scalable 1P systems built as primitives. The PPMT will build upon this transformation to drive the strategy to build an integrated end-to-end experience for all Amazonians, Applicants, and Candidates – from initiating a request to getting what they need, whether that is a leave or accommodation. At Amazon, Accommodation and Leave Management encompasses a suite of technically complex products that are responsible for the end to end lifecycle of an employee’s request. These products include the case management platform as well as other upstream and downstream 1P systems that enable self-service, pro-active and reactive communication and engagement, delivering with speed for our customers while automating repetitive tasks to optimize cost for Amazon. DLS has embraced Gen AI to move faster in delivering superior experiences for our customers and is a great place to continue to learn and grow at Amazon.Key job responsibilities- Drive product vision, strategy, and roadmap for brand new products, including S-Team level goals- Write and review PR/FAQs and other strategic documents with senior leadership- Champion the use of emerging technologies like Generative AI to continuously raise the bar for our customers - Build features and functionalities that help us deliver bar-raising experiences for over a million customers globally- S/he influences business priorities and technical strategy to foster shared understanding of the customer experience, and brings clarity to drive Think Big ideas, enabling cross-functional teams to work more efficiently and in alignment with the strategy- Adapt the DLS approach to meet the needs of our customer, business and program stakeholders, and any technology teams involved- Proactively mitigate risk, drive clarity, and foster shared understanding by asking detailed questions about proposed solutions, and effectively collaborating with engineers, designers, TPMs, and business leadersBASIC QUALIFICATIONS- Bachelor's degree- Experience contributing to engineering discussions around technology decisions and strategy related to a product- 7+ years of technical product or program management experience- Experience owning/driving roadmap strategy and definition- Proven experience leading cross-functional teams to deliver products and projects on tight deadlines and proven ability to manage multiple, competing priorities simultaneously ...

Are you interested in joining the Fulfillment By Amazon (FBA) team as an principal product manager tech to design and build innovative products on behalf of Amazon sellers around the world?Sellers are a critical part of Amazon’s ecosystem to deliver on our vision of offering the Earth’s largest selection and lowest prices. These Sellers offer unique products providing a broad and diverse inventory of products from Books, Electronics and Apparel to Consumables and beyond. Fulfillment By Amazon (FBA) enables Sellers to provide fast and efficient delivery to their customers using Amazon fulfillment services. Sellers now make up the majority of the business on Amazon.com.We are looking for a Principal Product Manager tech who is analytical, resourceful, customer-focused, and team-oriented with written and verbal communication skills to drive decisions at the senior executive level. A successful candidate should thrive in a collaborative, creative, and fast-paced environment with a proven track record in taking on end-to-end ownership and successfully delivering results.This new role is unique in that you will be entrepreneurial while leveraging Amazon’s resources and scale. You will work closely with a cross-disciplinary team of data and research scientists, economists, engineers, product managers and executives across the FBA business to accelerate our new product development and launch cycle. We are on the forefront of supply chain thought leadership, working on some of the most exciting and challenging problems in the industry. Join us as we shape the future of global supply chains and marketplace.Key job responsibilitiesThis is a highly visible role that requires partnering with FBA teams, Seller Services, Operations, and Finance teams to impact both Amazon’s top and bottom line. As a member of the FBA Inbound team, you will play a key role in shaping Amazon’s FBA business with the following technical product management and leadership responsibilities:• Own a portfolio of innovative seller-facing management tools from ideation stage to launch.• Develop and write proposals and business plans, gain approval from stakeholders (e.g., adjacent product managers, legal, PR) and leadership to move those plans forward• Collaborate with scientists and product managers as well as operations teams, user experience teams, and seller support teams, to create product vision and road map for tools used by third party sellers• Work closely with scientists and software developers to build minimum viable productsA day in the lifeFBA team focuses on driving seller growth and reducing costs for the fast-growing FBA business by effectively managing our supply chain. Sellers are a critical part of Amazon’s ecosystem to deliver on our vision of offering our customers the Earth’s largest selection and lowest prices. FBA enables Sellers to provide fast and efficient delivery to customers using Amazon fulfillment services. In 2022, Sellers used FBA to fulfill billions of customer orders, shipping more than half of all products offered on Amazon. To our customers, FBA provides a broad and diverse inventory of products from apparel, books, electronics, to consumables with many of them available with 1-Day shipping. This is a unique space where we innovate using various management science tools, such as optimization, econometrics, machine learning, market/contract design, behavioral and experimental sciences to solve novel problems at scale. We work full stack, from foundational back-end systems to future-forward user interfaces.Our culture is centered on rapid prototyping, rigorous experimentation, and data-driven decision-making. As mentioned by Jeff Bezos in his annual letter to shareholders, FBA is one of the strategic long-term opportunities for the company to improve the lives of sellers and buyers while leveraging our logistics infrastructure to generate increasing free cash flow and triple digit return on invested capital. Our long-term vision is that customers can order and receive a seller’s product the same day anywhere in the world. Inventory Planning within FBA is a core essential that serves Sellers in determining what, when, and how much to reorder, how to drive sales on existing inventory and how to optimize for best returns.BASIC QUALIFICATIONS- Bachelor's degree- 10+ years of technical product or program management experience- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product ...

Do you want to join an innovative team of product managers who create state-of-the-art solutions that provide value to Amazon, suppliers, and customers? Do you have a desire to understand and evolve technical architectures? Do you like to own end-to-end business problems and success measurements, and directly impact the profitability of the company? Do you like to innovate and simplify? If yes, then you may be a great fit to join FBA team.Key job responsibilitiesAs a Principal Product Manager - Tech, you will lead new, large product initiatives to define the long-term strategy and vision to meet emerging customer needs. You will handle complex product development and business management scenarios, proactively identifying gaps/opportunities to then develop a suite of products to solve the problems.• Define a data-driven product vision, develop business cases, requirements, and prioritize competing opportunities.• Work directly with engineering to build exceptional products.• Partner with other teams across Amazon Product and Tech to identify and influence development of new products and services.• Understand customer (external and internal) needs, define clear project plans and execute to high expectations in a fast-paced environment.• Interact with stakeholders at multiple levels and in multiple locations, working with business, operations, tech and BI teams to define and deliver solutions.• Anticipate bottlenecks, provide escalation management, and make tradeoffs to balance business needs versus technical or operational constraints.• Collaborate with global stakeholders in other regions to define requirements that support international use cases.• Define user stories and product requirements; while contributing to the technical design of new product features.BASIC QUALIFICATIONS- BS or BA in computer science, engineering, math, finance, or economics- 8+ years of product management experience- Understanding of large and complex technical architectures- Ability to scope and collaborate on customer requirements- Ability to independently solve complex problems through research and analysis- Ability to communicate effectively, and establish credibility with technical and non-technical stakeholders including executive staff- Experience in developing and managing business requirement documents and roadmaps- Knowledge of Six Sigma and iterative methodologies ...

Are you interested in joining the Fulfillment By Amazon (FBA) team as an principal product manager tech to design and build innovative products on behalf of Amazon sellers around the world?Sellers are a critical part of Amazon’s ecosystem to deliver on our vision of offering the Earth’s largest selection and lowest prices. These Sellers offer unique products providing a broad and diverse inventory of products from Books, Electronics and Apparel to Consumables and beyond. Fulfillment By Amazon (FBA) enables Sellers to provide fast and efficient delivery to their customers using Amazon fulfillment services. Sellers now make up the majority of the business on Amazon.com.We are looking for a Principal Product Manager tech who is analytical, resourceful, customer-focused, and team-oriented with written and verbal communication skills to drive decisions at the senior executive level. A successful candidate should thrive in a collaborative, creative, and fast-paced environment with a proven track record in taking on end-to-end ownership and successfully delivering results.This new role is unique in that you will be entrepreneurial while leveraging Amazon’s resources and scale. You will work closely with a cross-disciplinary team of data and research scientists, economists, engineers, product managers and executives across the FBA business to accelerate our new product development and launch cycle. We are on the forefront of supply chain thought leadership, working on some of the most exciting and challenging problems in the industry. Join us as we shape the future of global supply chains and marketplace.Key job responsibilitiesThis is a highly visible role that requires partnering with FBA teams, Seller Services, Operations, and Finance teams to impact both Amazon’s top and bottom line. As a member of the FBA Inbound team, you will play a key role in shaping Amazon’s FBA business with the following technical product management and leadership responsibilities:• Own a portfolio of innovative seller-facing management tools from ideation stage to launch.• Develop and write proposals and business plans, gain approval from stakeholders (e.g., adjacent product managers, legal, PR) and leadership to move those plans forward• Collaborate with scientists and product managers as well as operations teams, user experience teams, and seller support teams, to create product vision and road map for tools used by third party sellers• Work closely with scientists and software developers to build minimum viable productsA day in the lifeFBA team focuses on driving seller growth and reducing costs for the fast-growing FBA business by effectively managing our supply chain. Sellers are a critical part of Amazon’s ecosystem to deliver on our vision of offering our customers the Earth’s largest selection and lowest prices. FBA enables Sellers to provide fast and efficient delivery to customers using Amazon fulfillment services. In 2022, Sellers used FBA to fulfill billions of customer orders, shipping more than half of all products offered on Amazon. To our customers, FBA provides a broad and diverse inventory of products from apparel, books, electronics, to consumables with many of them available with 1-Day shipping. This is a unique space where we innovate using various management science tools, such as optimization, econometrics, machine learning, market/contract design, behavioral and experimental sciences to solve novel problems at scale. We work full stack, from foundational back-end systems to future-forward user interfaces.Our culture is centered on rapid prototyping, rigorous experimentation, and data-driven decision-making. As mentioned by Jeff Bezos in his annual letter to shareholders, FBA is one of the strategic long-term opportunities for the company to improve the lives of sellers and buyers while leveraging our logistics infrastructure to generate increasing free cash flow and triple digit return on invested capital. Our long-term vision is that customers can order and receive a seller’s product the same day anywhere in the world. Inventory Planning within FBA is a core essential that serves Sellers in determining what, when, and how much to reorder, how to drive sales on existing inventory and how to optimize for best returns.BASIC QUALIFICATIONS- Bachelor's degree- 10+ years of technical product or program management experience- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product ...

Amazon Fulfillment Technologies (AFT) powers the physical engine at the heart of Amazon. AFT builds and operates software, hardware, and processes that run the global network of fulfillment centers that move many billions of units of inventory, employ tens of thousands of people, and ensure that customers get what they want when we promised we would get it to them. We do this by building automated solutions to handle things that technology does well, while relying on people to handle things that humans do well.AFT is seeking a product manager to help us define high visibility/ impact products for a green field initiative, at the heart of Amazon's operations. In this role, you will work across business and technical organizations to break down complex business requirements into manageable products to solve complex technical problems, balance business needs versus technical constraints, and ultimately drive successful product execution in a timely and agile manner. You will have end-to-end ownership of long-term product vision and feature definition. Our Flow systems automate the flow and labor management decisions within the fulfillment facilities. From the moment inventory is scheduled to arrive into the fulfillment center it is processed and stowed to ensure its readiness to fulfill customer orders. Once the order is placed the inventory is picked and the customer shipment flows through various manual and robotic processes up until customer package leaves the fulfillment facility on its way to the customer. Our systems ensure fast and optimal flow within the building by putting just the right resources at the right locations while automatically surfacing and resolving any unforeseen risks to ensure Amazon Associate safety and experience and help Amazon to constantly keep its promise to the customers while optimizing and expanding its business operations.Key job responsibilitiesThe ideal candidate brings hands-on industry experience, and is well-versed in working across multiple partner teams to deliver complex solutions. If you have excellent judgment and communication skills, are a strong problem-solver, have the ability to influence people by creating win-win solutions, and want to make a direct impact on Amazon customers, you have found your next role.You should be comfortable engaging with all types of customers ranging from executives to developers, and warehouse operations. You should be comfortable working in a fast-paced environment. We are looking for strong business owners who can Think Big and are comfortable sharing that vision with Amazon's senior leadership.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamAmazon Fulfillment Technologies (AFT) powers Amazon’s global fulfillment network. We invent and deliver software, hardware, and data science solutions that orchestrate processes, robots, machines, and people. We harmonize the physical and virtual world so Amazon customers can get what they want, when they want it. Outbound FlowAFT’s Outbound Flow team pairs science with innovative technologies to optimize throughput within every Amazon fulfillment center. We deliver smiles for Amazon customers with safe, sustainable, cost-effective, on-time package deliveries.BASIC QUALIFICATIONS- 8+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience technical product management ...

Do you have a passion for setting the strategic vision and building new customer-facing experiences that are used by millions? The Recipient Experience team is hiring! We build experiences for the Amazon retail site and mobile app to provide customers with effortless order management, tracking, and agency over their orders. Throughout the customer experience, we also make it easy for customers to engage with their past purchases, repurchase, and discover new products. We are redesigning the post purchase experience for our customers world-wide. Our team owns and builds customer-facing experiences which help us realize our mission of providing a perfectly executed, transparent, and flexible delivery experience that customers LOVE. Your solutions will provide the data needed to anticipate and resolve customers' questions before they are asked. At Amazon, we are known for our customer obsession.We are seeking a seasoned Product leader to help us raise the bar on delivery convenience. You will be responsible for personalizing the post-purchase experience to drive engagement and build long-term customer trust. This role will reinforce the value of shopping with Amazon by helping customers a hassle free post purchase order tracking/management experience, discover new products and brands based on their preferences and by driving awareness of relevant programs, benefits, and Amazon’s strategic innovations as a retailer and carrier. You will: - Own development and communication of the long-term vision and goals - Define customer requirements and use case prioritization - Own the test and learn roadmap and be responsible for business results - Coordinate with design teams, technical teams and other business stakeholders across the company to launch innovative new features and programs, and to improve customer engagement with our existing world-class delivery offers - Monitor and react to customer needs and feedback, constantly improving and expanding the experience Candidates should have strong customer focus and business judgment, and be skilled at breaking down complex, high-level ideas into executable features and distinct phases. The ability to influence cross functionally at all levels will be critical to success in this role. Key job responsibilities- Innovating on behalf of our customers- Managing the product life cycle from strategic planning to tactical execution across multiple lines of businesses- Ownership of the product suite and its business expansion, measures of success, and roadmap for your products- Prioritizing engineering work while balancing the requirements of customers and stakeholders- Evangelizing the product both internally and externally- Working with key stakeholders in the company to identify and drive product solutions to support business expansion, associate experience, and internal business and tech customers- Defining product strategy and requirements based on an intimate knowledge of the customer and technology- Establishing product goals and reviewing success metrics to achieve commercial successBASIC QUALIFICATIONS- Bachelor's degree- Experience as a strong leader who can prioritize well, communicate clearly and effectively influence across cross-functional teams ...