Join us at AMZL in elevating the Amazon delivery network in this Senior Solutions Engineer role. In this role, you will pioneer large-scale projects that are integral to our mission of delivering packages faster, safer, and more cost-effectively than ever before. Your role will directly influence our operational excellence. As a Senior Solutions Engineer you will have a unique opportunity to own innovation projects for AMZL that impact upstream networks, advancing the intelligence of our last mile business.
Key job responsibilities
- Oversee North America Process Engineering with a focus on the Final Mile.
- Lead and execute top-tier strategic projects in collaboration with Delivery Station operational leaders, promoting process stabilization and standardization network-wide.
- Act as the advisor for your team and broader network leaders within the Delivery Stations.
- Optimize facility and field engineering processes using lean methodologies.
- Take charge of large-scale, intricate engineering projects across North America.
- Guarantee customer satisfaction by promptly and accurately addressing requests.
- Steer sizeable North America Ops Engineering projects, often in ambiguous scenarios; work jointly with Planning, Launch, Procurement, Finance, HR, external partners, and product teams to ensure timely, budget-conscious project completion.
- Create innovation within the Engineering Organization.
- Liaise with Tech/Software teams to facilitate the operational implementation of software advancements.
- Travel regionally up to 10% as necessitated by business demands.
About the team
At Amazon Logistics, we are passionate about delivering a first-class delivery experience. Our team is the backbone that supports the entire last-mile operation, ensuring that each package reaches its destination efficiently and reliably. We’re a group of problem-solvers, innovators, and thinkers, dedicated to redefining what's possible in the logistics field.
BASIC QUALIFICATIONS
- Bachelor's degree in engineering, mechanical, operations, supply chain, business administration, or equivalent STEM field
- 7+ years of directly managing and responsible for multiple large projects experience
- Experience and strong technical background in relevant fields of automated or non-automated material handling equipment
- Data analysis and statistical skills
- Intermediate experience with Excel
PREFERRED QUALIFICATIONS
- Master's degree in engineering, mechanical, operations, supply chain, business administration, or equivalent STEM field
- Experience in Lean Management, Six Sigma and other operations engineer tools
- Experience with SQL
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $107,600/year in our lowest geographic market up to $177,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.