As a Program Manager for NA Flex Business Optimization, Strategy, and Scaling (BOSS) you will own strategy and initiatives within a specific business lane supported by the Flex program. To achieve your goals, you will work with functions that cut across the organization; including technology, operations, and marketing. These goals must be balanced with the needs of the business and take key operational metrics such as cost and quality into consideration. Effective stakeholder management skills is needed in order to effectively balance these competing priorities and deliver effective solutions on behalf of our customers and DPs.
Key job responsibilities
- Work closely with finance, marketing, capacity management, data science, engineering, and program management on process improvement and launch initiatives
- Effectively influence stakeholders through collaboration and effective prioritization
- Make difficult resource trade-offs and align Director and VP level leadership on inputs, outputs, and priorities
- Own key performance indicators for cost, quality, and capacity while working closely with the business to understand day to day opportunities and pain points in order to implement short term and long term solves
- Monitor project execution and ensure that the project delivery is to the appropriate level of quality and in line with its target date
BASIC QUALIFICATIONS
- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
PREFERRED QUALIFICATIONS
- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.