As a Senior Account Executive, the role will oversee relationships with Amazon Freight’s largest Customers. In this role, the Senior Account Executive will drive new business growth by unlocking new commercial opportunities and selling creative solutions aligned to customer needs while also maximizing retention of an existing portfolio of business. The position will build solutions with internal Pricing, Sales, and Operations teams that will unlock new business while also delivering a high-quality customer experience.
As the primary relationship manager, the Senior Account Executive will be responsible for customer advocacy, driving continuous improvement and collaborating to deliver on customer commitments to create a high-performing profitable service. This role requires a collaborative business builder mindset to work cross- functionally to operate in a startup environment at Amazon. If you are excited to be part of something new, where you will directly impact the direction of the business, then this is the role for you.
Key job responsibilities
- Own the primary commercial relationship with executive decisions makers and will be responsible for building healthy engagements that enable business growth and opportunity
- Responsible for defining and executing a strategic account growth plan, including aligning stakeholders internally and externally to deliver on the objectives
- Coordinate with internal teams and customers to implement and scale new business
- Partner with operations leaders to define scalable operating plans for the accounts in your portfolio that help achieve target portfolio financial outcomes
- Identify new growth opportunities and define business plans to achieve goals
- Prioritize and effectively communicate asks of partner teams to unlock new business opportunities and growth across your portfolio
- Manage opportunity pipeline and monitor the health of the account which includes, but is not limited to, Customer KPI review, revenue quality monitoring, identifying additional opportunities, contract and term review to ensure contract adherence
BASIC QUALIFICATIONS
- 5+ years of developing, negotiating and executing business agreements experience
- 5+ years of professional or military experience
- Bachelor's degree
- Experience developing strategies that influence leadership decisions at the organizational level
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
PREFERRED QUALIFICATIONS
- Experience interpreting data and making business recommendations
- Experience identifying, negotiating, and executing complex legal agreements
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,200/year in our lowest geographic market up to $220,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.