Key job responsibilities
Key job responsibilities
* Develop and analyze complex Salesforce business processes, including data management and lighting flows.
* Design, develop and deploy solutions, including the application and custom objects and fields, lightning flows etc. using Visual Studio code and Git for version control.
* Perform periodic and ad-hoc testing to ensure data accuracy and integrity in Salesforce.
* Troubleshoot issues that arise with Salesforce applications and configurations.
* Manage stakeholder and customer expectation for both technical and operational support.
* Perform release management for Salesforce.
* Monitor performance trends and recommend solutions.
* Maintain documentation, define best practices and communications
* Provide subject matter expertise on Salesforce platform, processes and solutions.
BASIC QUALIFICATIONS
BASIC QUALIFICATIONS
- 5+ years of experience as Salesforce Administrator.
- Working knowledge of Salesforce Sales/Service/Account Engagement Clouds, Salesforce Communities, Data Cloud, SF DevOps, and other cloud technologies.
- Demonstrated ability to define, refine and implement processes, procedures and policies.
- Outstanding written and verbal communication capabilities.
- Able to adapt to new technologies, learn quickly, and manage high ambiguity.
PREFERRED QUALIFICATIONS
- Salesforce.com Accredited Advanced Administrator.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $94,000/year in our lowest geographic market up to $207,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.