Principal Research Scientist, Fullfilment By Amazon (FBA) Science

The Fulfillment by Amazon (FBA) and Supply Chain by Amazon (SCA) enable third-party sellers to use Amazon’s world-class science and logistics infrastructure to supply and fulfill customers world-wide with unprecedented fast delivery promise to customer. In doing so, sellers spend more time building great products, delight customers and grow their business. The FBA team is looking for a passionate, curious, and creative Principal Research Scientist with expertise in operations research, machine learning or statistics, along with a proven record of solving business problems through scalable modeling and analytical skills. As a lead research scientist in the team, you will be responsible for designing and implementing cutting edge optimization and ML models, building automated inventory, logistics and revenue management systems while collaborating with business and software teams to solve key challenges facing the worldwide FBA business. Such challenges include 1) designing end-to-end supply and demand management systems, ranging from capacity, inventory, and workforce management systems, 2) developing and improving optimization and ML models to help FBA sellers grow their business, 3) ensuring that worldwide Amazon customers have access to the largest selection of products through FBA sellers, and 4) driving out costs across end-to-end FBA supply chain. Unlike many companies who buy existing off-the-shelf planning systems, we design and build systems to suit Amazon’s particular needs. Our team members are on the forefront of supply chain thought leadership by working on some of the most difficult problems in the industry with some of the best product managers, research scientists, statisticians, economists and software developers in the business. We value individuals who exhibit deep technical proficiency, a desire for learning new areas, and a track record of delivering tangible results while fostering personal growth, team development, and career advancement.

A day in the life
In this pivotal role, you will be a technical leader in operations research or machine learning, with significant scope, impact, and visibility. Your solutions have the potential to drive billions of dollars in impact for Amazon's third-party seller business. As a senior scientist on the team, you will engage in every facet of the process—from idea generation, business analysis and scientific research to development and deployment of advanced models—granting you a profound sense of ownership. From day one, you will collaborate with experienced scientists, engineers, and product managers who are passionate about their work. Moreover, you will collaborate with Amazon's broader decision and research science community, enriching your perspective and mentoring fellow engineers and scientists. The successful candidate will have the strong expertise in applying operations research methodologies to address a wide variety of supply chain problems with millions of unique products involving hundreds of thousands of Selling Partners and tens of millions of customers worldwide. You will strive for simplicity, demonstrate judgment backed by mathematical rigor, as you continually seek opportunities to innovate, build, and deliver. Entrepreneurial spirit, adaptability to diverse roles, and agility in a fast-paced, high-energy, highly collaborative environment are essential.

About the team
Sellers play a vital role in Amazon’s ecosystem, integral to our mission of offering the Earth’s largest selection and lowest prices. FBA is a service that enables third-party sellers to outsource order fulfillment to Amazon, and leverage Amazon’s world-class facilities to provide customers Prime delivery promise. By partnering with Amazon, sellers benefit from powerful, cost-effective solutions that leverage our scale and technology, gain access to Prime members worldwide, increase their sales, and have more time to continue inventing amazing products for customers. With commitment to taking on even more of the supply chain and operational complexities on behalf of our selling partners, Amazon introduced Supply Chain by Amazon (SCA), an end-to-end, fully automated suite of supply chain services. This comprehensive solution empowers sellers to quickly and reliably transport products from manufacturing sites to customers worldwide. Amazon Warehousing and Distribution is a pivotal service in SCA, that provides best-in-class bulk storage and distribution services to sellers, ensuring they remain well-stocked across all their sale and fulfillment channels while reducing the total supply chain costs. The FBA team is the core group in charge of fulfillment, inventory management, pricing, and a diverse range of operational recommendation services for sellers, as well as building the internal resource management systems. We work to learn seller behavior, understand seller experience, build automated assistants to sellers, recommend right actions to sellers, design seller policies and incentives, and develop science products and services that empower third-party sellers to grow their businesses. To do so, we build and innovate science solutions at the intersection of machine learning, statistics, economics, operations research, and data analytics. We work full-stack, from foundational backend systems to future-forward user interfaces. Our culture is centered on rapid prototyping, rigorous experimentation, and data-driven decision-making.