Principal Product Manager - Technical, North America Supply Chain Product & Tech

Join us and be the pioneer of Amazon Operations technology innovation!

If you are looking for an opportunity to solve deep technical problems and build innovative solutions in a fast-paced environment while working with smart, passionate business & technical leaders, then this might be the role for you. At Amazon, we are committed to being the most customer-centric company on earth. North America Supply Chain (NASC) Product & Tech org is comprised of dynamic teams that shape network planning and execution through the development and application of innovative mechanisms and techniques. Our goal is to enhance the Amazon Fulfillment network to ultimately drive the best customer experience in a reliable and cost-efficient manner that is truly a world-class. NASC Product & Tech is actively innovating in a number of areas aimed at propelling our customers’ experience by ensuring that we have robust plans in North America Operations and beyond for optimal execution. Within NASC, Product & Tech org is hiring a Principal PMT who will spearhead the management of a state-of-the-art product suites that will make a long-lasting footprint on our organization's path towards Hands Off the Wheel automated optimization.

Principal PMT in this role will own science model-based products and features that will revolutionize the way Amazon Customer Fulfillment plans and executes across its network. In this role, you will not only spearhead the development and management of Machine-learning models, complex algorithms and various analytics but will also merge them with software engineering for seamless system integration into our daily business planning and execution. As Amazon Operations continue to expand in depth and breadth, the Principal PMT will be at the center of defining the vision and requirements for products that are efficient, relevant, and scalable to the business. Principal PMT will closely partner with Executive Leadership, Business Leaders, Software Developers, Scientists, Business Intelligence Engineers, Data Engineers, Product/Program Managers and internal users/customers to develop and manage business-critical solutions.

Key job responsibilities
- Define and drive the multi-year vision for the product portfolio and the team.
- Lead strategic planning to achieve technical and business goals.
- Deliver long-lasting foundational systematic solutions that pave the way for the greater NASC org to optimally leverage the solutions offered through Product & Tech team.
- Work with leaders across tech, product/program management, finance and operations to manage new and existing initiatives and processes.
- Own end-to-end product lifecycle from start to finish.
- Influence priorities and business strategy through quantitative and qualitative contributions.
- Interact directly with product end users starting for development and continuous improvement products and programs.
- Define clear goals and objectives for the business in the planning and execution space while identifying risks and strategizing mitigation plans.
- Travel domestically up to 10% of the time.

About the team
NASC Product & Tech focuses on the scalable and automated optimization of labor and capacity planning for our fulfillment centers through direct partnership with business stakeholders and tech teams (internal and external to NASC). As a critical component of NACF Operations and Supply Chain, we are the business owners of various product suites that optimize operations and supply chain planning and execution. NASC Product & Tech builds and manages automated and scalable solutions that are intuitive, easy to use, and effective. NASC Product & Tech is accountable to deciding ‘what to build next’ and surfacing effectiveness of its developed solutions through sophisticated measurement techniques. The team is also responsible for the validation, pilot, deployment, and Keeping-The-Lights-On (KTLO) for any products that we develop for the business.