The WHS Worldwide Ergonomics and Safety Experience (WESE) team is seeking an experienced Human and Organizational Performance (HOP) program manager to develop, implement, sustain, and improve Amazon’s HOP philosophy-based programs, policies and procedures.
Additionally, this role will conduct research to continuously improve Amazon’s HOP program with a focus on meeting current and future needs, evaluate current programs for gaps in effectiveness and identify opportunities for improvement, and be involved in designing and deploying Amazon’s global HOP implementation strategy.
The ideal candidate will have deep technical knowledge of HOP principles and best practices, will have experience integrating HOP programs into operations, and will have successfully deployed sustainable HOP programs in the field.
Key job responsibilities
• Strategy and Program Development: Use HOP methodologies and industry best practices to develop highly effective HOP programs tailored to the unique needs of the organization
• Program Deployment: Lead the integration and implementation of Amazon’s HOP program, procedures and trainings in the field
• Communication and Engagement: Drive awareness and create HOP fluency through effective communication and learning strategies, ensuring high levels of leadership and associate engagement and participation in HOP
• Project Management: Manage projects within defined timelines and budgets, anticipate project risks and proactively propose mitigation strategies, and communicate project updates to leadership
• Stakeholder Management & Collaboration: Collaborate with various cross-functionals teams including engineering, operations, and vendor partners to drive alignment, adoption, project milestones and deliverables
• Measurement: Define objectives, key performance indicators (KPIs), dashboards and success measures to guide implementation and monitor progress
• Thought Leadership: Stay up-to-date with emerging trends and advancements in the field, and leverage this knowledge to drive innovative solutions and continuous improvement
A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!
About the team
As of Friday August 18th 2023, the Internal Transfer Workflow is live to support Sarah Rhoads' corporate roles with open L4-L8 requisitions in the US/CAN. Any internally posted L4-L8 corporate hiring requisition within Sarah Rhoads' org will be in-scope of ITW. All internals must “REQUEST INFORMATIONAL” from the .jobs landing, to initiate ITW and see assigned tasks through IVY. Internals DO NOT “Apply Now” from the .jobs landing page.
BASIC QUALIFICATIONS
- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Bachelor’s degree in Human Factors, Ergonomics, Environmental Safety & Health, Organizational Psychology or a similar field
- Experience and expertise in Human Performance or Resiliency Engineering
- At least seven years in safety leadership roles, including three or more years HOP experience
- Proven track record of driving Safety performance and cultural transformation
- Experience driving alignment with cross-functional teams in a highly matrixed environment
- Written and verbal communication skills
- Experience managing multiple initiatives simultaneously within established timelines
- Experience working in a fast-paced environment where continuous innovation is the norm
PREFERRED QUALIFICATIONS
- Master’s degree in Human Factors, Ergonomics, Environmental Safety & Health, or a similar field
- A certification in Human Performance Improvement (HPI) and/or Human Factors and Organizational Behavior or Organizational Design
- Continuous Improvement certification (LEAN, Six Sigma or other) or similar certification
- PMP Certification or familiarity with project management principles
- Analytical mindset with proficiency in data analysis and reporting tools
- Demonstrated ability to solve problems on a broad scale
- Exceptional interpersonal and communication skills, with the ability to effectively engage and influence stakeholders at all levels and manage relationships.
- Creativity and curiosity, with a solutions-based mentality
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.