PATOE is a centralized technology, data, reporting, and analytics organization that supports over a million employees globally, spanning support across NA Customer Fulfillment, Global Operations Learning & Development and PXT Capability & Impact, and Employee Relations.
We are seeking a seasoned Business Intelligence Engineer for our L&D pillar to further our mission of building technology and programs that help our more than 1 million employees reach their full potential from onboarding through career advancement. In this role, a BIE will play a pivotal role in designing, executing, and optimizing data solutions to empower our front-line leaders and ensure they are well-equipped to effectively lead the largest hourly population in Amazon.
The ideal candidate will be enthusiastic about translating complex and ambiguous problem statements into actionable solutions, working across L&D teams worldwide. In this role, you will partner with our program managers to consult, prioritize, develop and implement KPIs, and automate reporting processes. Your work will play a major role in devising the team's expansion strategy, technical foundation of our ecosystem and scaling our impact across the org. This role provides opportunities to test new approaches and innovate in an exciting, fast-paced environment
Key job responsibilities
• In this role, you will use analytics to enhance our L&D product offerings and improve employee experience
• Collaborate with PATOE developers and evaluate internal processes, approaches, and technical systems to establish highest standards and ensure safety for our associates and leaders
• Apply deep analytics and business intelligence skills to extract meaningful insights and learning from large and complicated data sets
• Design, develop and maintain scaled, automated, user-friendly systems, reports and dashboards
• Support cross-functional teams on the day-to-day execution of projects and initiatives
• Deliver business reviews to the senior management team regarding progress and roadblocks
• Serve as liaison between the business and technical teams to achieve the goal of providing actionable insights into current program performance, and ad-hoc investigations to support future improvements or innovations
• Recognize and adopt best practices in reporting and analysis through data integrity, test design, analysis, validation, and documentation
• Conduct advanced statistical analysis to identify trends and opportunities
About the team
This role sits within the larger People Analytics, Technology, and Operations Excellence (PATOE), a team of Engineers, Data Professionals, Product Managers and Scientists supporting People Experience & Technology (PXT) and Operations worldwide. The role will report into People Data & Analytics team embedded within PATOE and comprised of Business Intelligence and Data Engineers. We design, build and sustain scalable data products that support Employee Relations, Global Learning & Development, and NA Operations
BASIC QUALIFICATIONS
- 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience
- 3+ years of business or financial analysis experience
- Bachelor's degree
- Experience defining requirements and using data and metrics to draw business insights
- Experience with SQL
- Experience making business recommendations and influencing stakeholders
- Worked extensively in large scale data bases and data warehouses.
PREFERRED QUALIFICATIONS
- 5+ years of business or financial analysis experience
- Experience in customer segmentation, customer behavior analysis, conjoint/trade-off modelling
- Bachelor's degree in computer science, engineering, mathematics or equivalent
- Demonstrated experience using scripting languages like R or Python.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $89,600/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.