Key job responsibilities
- Recruit and manage a diverse portfolio of Fulfilled by Amazon (FBA) sellers for MCD
- Consult with sellers to understand their supply chain needs through solutions-based selling
- Develop and execute pipeline management plans to meet or exceed sales targets
- Gather and synthesize customer feedback to drive product improvements and innovation
- Collaborate with cross-functional teams to align product strategy with business objectives
A day in the life
As an Account Manager II, you'll start your day by reviewing your seller portfolio and identifying key opportunities for growth. You'll engage in consultative conversations with sellers, understanding their unique challenges and proposing tailored MCD solutions. Throughout the day, you'll analyze data to inform your strategy, collaborate with the product team on improvements, and prepare for sales review meetings. Your role will be dynamic, requiring you to balance relationship management, strategic thinking, and operational execution.
About the team
Our U.S. Account Management Team within Global Logistics is dedicated to scaling our global supply chain program for FBA sellers. Formed in 2020, we work closely with sellers to provide onboarding support, operational insights, and guidance on new and existing logistics products and services. Our mission is to help organizations lower total storage and distribution costs while staying in-stock across channels to increase sales. We're committed to delivering a logistics experience that sellers love and driving continuous innovation in the field.
BASIC QUALIFICATIONS
- Bachelor's degree or equivalent
- 3+ years of experience in sales, account management, or customer-facing roles
- 3+ years of program or project management experience.
- Proven track record of meeting or exceeding sales targets
- Experience with CRM systems and data analysis tools
- Strong proficiency in Microsoft Office Suite, particularly Excel
PREFERRED QUALIFICATIONS
- Bachelor's degree in Business, Marketing, Supply Chain Management, or related field
- 2+ years of experience in logistics, e-commerce, or retail industry
- Experience in Logistics sales
- Proficiency in SQL, Python, or other data analysis tools
- Strong analytical skills with the ability to translate data into actionable insights
- Excellent presentation and communication skills, both written and verbal
- Certification in project management (e.g., PMP, PRINCE2) or sales (e.g., Certified Sales Professional)
- Experience with agile methodologies and continuous improvement processes
- If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $62,100/year in our lowest geographic market up to $132,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.