Key job responsibilities
- Oversee the configuration and coding of new and existing Salesforce features, including user management, security, custom objects, page layouts, validations, workflows, flows, process builders, and third-party applications.
- Develop solutions in Salesforce.com utilizing Force.com, VisualForce, APEX, Lightning Web Components, Web Services, and APIs.
- Support system integrations across the native Salesforce ecosystem, backend services, and AWS technologies.
- Collaborate with product managers and program teams to deliver customized solutions that meet business requirements, enhance user experience, and generate tangible business value.
- Engage in planning and analyzing requirements for system enhancements, translating them into well-architected solutions that leverage the Salesforce platform and products effectively.
- Proactively identify opportunities to leverage Salesforce innovatively to improve existing business processes, support rapid organizational scaling, and provide expertise on when to use configuration vs. code vs. out-of-the-box products.
- Handle Salesforce support requests and address escalated user needs by providing timely and comprehensive resolution to technical challenges and business support issues.
About the team
It’s no secret that Amazon relies on its technology to deliver billions of packages every day to its customers – on time, with low cost. Our Last Mile technology division builds software solutions that work across our vendors, delivery stations and carriers to optimize both time & cost of getting packages into the hands of our customers. This remains a fast growing business, and our technical journey has only started. With rapid expansion into new geographies, unique delivery models for products ranging from Fresh groceries to big-screen TV’s, and growing number of shipments worldwide, we will need innovative solutions to scale our software to meet these opportunities.
BASIC QUALIFICATIONS
- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
- Bachelor's degree in computer science or equivalent
- 2+ years of Salesforce development experience utilizing Apex, Visualforce, Lightning component frameworks, triggers, batch Apex, and Salesforce APIs in a large organizational setting.
PREFERRED QUALIFICATIONS
- Knowledge of engineering practices and patterns for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience writing technical documents, project plans and progress reports to leadership and to stakeholders
- 2+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and operations experience
- In-depth understanding of the capabilities and constraints of the Salesforce CRM application architecture.
- Experience with Salesforce Lightning, Salesforce Service Cloud and Experience Cloud
- Salesforce Administrator or equivalent experience
- Salesforce Platform App Builder or Developer (DEV-401) Certification or equivalent experience
- Verbal/written communication skills, including an ability to effectively communicate with both business and technical teams
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $116,300/year in our lowest geographic market up to $201,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.