Software Development Engineer, Data Center Operating Systems

AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Would you enjoy broad yet equally deep scope that impacts all AWS systems globally? Have you ever wondered what it would be like to build massively scalable systems that are used by the world's largest cloud infrastructures? AWS Data Center Operating Systems (DCOS) continues to pioneer new functionalities and platforms, and our teams are architecting, building and operating scalable services that are at the core of AWS software infrastructure. DCOS is responsible for building out the systems and software that orchestrate the physical work processes that occur inside all of AWS' global datacenters. Come and be part of the Data Center Operating System team and build systems that enable AWS to rapidly grow and continue to be the pioneer and leader in Computing, and have direct and immediate impact on the hundreds of thousands developers and businesses around the world.
Data Center Operating System are at heart of ensuring that we can provide our customers with the right computing services, in the right region, at the right time.

Who is our customer: Our software teams develop the platforms and tools that are used in Data Centers to automate server and equipment lifecycle to provide capacity to all AWS products reliably and efficiently.

What you will do: Our developers own the projects that set the bar for Amazon and the industry for platform level service, effectively enabling the data center operations at scale by writing the software that manages all aspects of global AWS data center operations. In this role you will be building the next generation of platform level software. You regularly work with senior AWS leadership to plan for the future.

Why it’s high-impact: Our systems ensure that AWS data centers run correctly and efficiently and that our leadership has visibility into every step of every process.

What’s the challenge: Our space is fast-moving, and has a large number of ambiguous and difficult challenges. Our projects require deep technical and software expertise and the ability to work within a fast moving, startup environment in a large company. You will be responsible for identifying solutions, trying ideas, given space to fail and iterate to produce products that your customers love. We will be building ML solutions to automatically build a shift plan for technicians based on a number of factors involved.

Who would succeed in this role: Deeply technical engineers, who stay close to the customer as well as the architecture and design. A person who works autonomously and dives deep in to a problem to deeply understand how things work, when to make subtle change, and when to disrupt the status quo to achieve the right results.

Key job responsibilities
- Own, design, build, and deliver technically challenging projects
- Grow more junior engineers and be force multiplier
- Identify operational challenges early in the system and drive operational excellence
- Contribute to and lead the improvements in development processes
- Insist on highest standards for the long term system extensibility and scalability

About the team
About AWS

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

The Boost MyDay team is specifically responsible for building the systems that orchestrate the technician experience for all types of work in AWS data center worldwide. True to our name, we literally help plan the day for the data center technician. Our talented team of data center technicians depend on our systems to perform their work safely, securely, efficiently, and free of defects, resulting in the backbone of products, the compute infrastructure.