Herndon

At AWS, Security is priority zero. As part of the Amazon Web Services (AWS) Security team, we are looking for a technically deep Technical Program Manager who is passionate about owning far-reaching projects to drive continuous improvement across AWS at unparalleled scale. As a part of AWS Security you’ll get to operate in a constantly changing environment and get to work with AWS business and engineering teams on business-critical security projects and programs. We work across AWS to drive strategic security initiatives, design and deliver tooling and automation, and continue to raise the bar on security at AWS. Our team drives programs to enable customers to integrate control implementation and assurance from across all of Amazon.Key job responsibilities* Perform security assessments of AWS services: become an expert in service architectures, threat models, implemented controls, and gaps in controls.* Identify process improvement opportunities and high risk areas.* Work with service owners to develop innovative solutions to complex technical challenges.* Manage the build and deployment of new tooling to streamline and automate security-related initiatives.* Support process improvement and security-related projects in coordination with service teams.* Manage communications to service teams and stakeholders.* Develop a deep understanding of the operational services, processes, and controls in place that support AWS's security posture.A day in the lifeA Technical Program Manager on our team will often find themselves:* Owning and driving large-scale programs* Conversing with our service teams about architecture, security, and compliance* Force multiplying the assessment of our services and features against a control framework* Bar raising our deliverables and mentoring more junior staff* Driving and assisting with projects to improve our team and our businessAbout the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- 3+ years of technical product or program management experience- 2+ years of working directly with engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 2+ years of information Security experience with a focus on industry standard compliance frameworks (ISO, NIST, HIPAA, SOC, etc.) ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.We are looking for a Technical Program Manager to join our team. You will engage on technically challenging and interesting problems, and define and deliver on goals which require changes across many different teams and services. You will need a technical background to understand and critique solutions, spot potential problems, and communicate how a problem will be solved at different levels of detail to others. Our team is very data driven so you’ll need to use data and metrics to support your narrative. Amazon Leadership principles guide our great collaborative and innovative culture. Key job responsibilitiesSenior Technical Program Managers are given ownership and the autonomy to think strategically and make data driven decisions, along with the ability to drive significant impact on the customer experience as well as the business. This role requires working with stakeholders in many different domains including Engineering, Product Management, Supply Chain, and Finance along with high visibility to senior leaders at AWS.Work with PMs, SDMs and SDEs to ship software products focused on the needs of our org.Partner with other leaders and stakeholders to develop organizational objectives, roadmaps, and planning cadence. Proactively manage potential issues to advance strategic initiatives and company goals.Facilitate and take ownership for the highest impact, most critical, future-facing technology decisions. Drive department-wide consensus for the adoption of broad technology decisions (i.e. modularization, API-first design, deployment strategy). Use these initiatives to inspire engineers and drive business success.A day in the lifeWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 5+ years of technical program management working directly with software engineering teams experience- 3+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The AWS Infrastructure Capacity Planning Team is searching for a passionate and talented Regional Capacity Planner to drive capacity planning across multiple AWS regions, resulting in a single plan of record for each region. You will have goals to improve infrastructure utilization as well as availability. You will work across the AWS Organization to align demand with data center capacity and coordinate execution planning across AWS.If you love being at the forefront of industry growth and development, applying your people skills and your analytical skills to drive insight into the business and improve the quality of key inputs, then this is a spot for you. This is a high impact role offering an opportunity work cross-functionally on lasting solutions that impact the long-term future of AWS. Key job responsibilities• Plan data center capacity for the 0-24-month horizon.• Plan for rack retirements and migrations based on infra needs.• Plan for network requirements per site for order plan and network reserve.• Plan and initiate dedicated spine builds, intercept builds and resize per the recommended planning values.• Intercept builds for emerging customer requirements and communicate changes per established process.• Resolve racks on hold blockers to meet the org goals.• Resolve blocked order blockers to meet the org goals.• Resolve position usability defects to meet the org goals.• Initiate and manage projects to meet power usage targets.• Perform customer impact analysis as needed.• Work with supply chain and service owners to prioritize rack landings in constrained regions. • Prepare and present mitigated views in weekly review meetings.• Deep dive and communicate supply changes (WoW, MoM).• Perform position inventory and build updates as needed.• Work with brick planners and network TPMs on resolving position constraints.About the team*Why AWS*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of technical infrastructure management experience- Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)- Experience with varying scenarios of infrastructure builds ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.At AWS, we're working to be the most customer centric company on earth. To get there, we need exceptionally talented, smart, and driven individual. The Data Center Availability team works with the hundreds of AWS data centers around the globe to deliver the highest quality and lowest cost physical security, availability, capacity, and scaling results for our customers. Our aim is to standardize operations globally by delivering tools, policy, processes and procedures to our internal teams. The team is seeking a Technical Program Manger to solve innovative problems via business process and technology innovations. They will be a highly visible leader that will own the communication, coordination, and execution of a multi-year program vision. Our mission is to provide critical data to operators and engineers that enables them to make informed decisions for maintenance of data center facilities. Our team of TPMs work with senior product and engineering leaders to define strategy and requirements. They design, coordinate, and execute technical solutions that scale globally. Managing numerous complex systems and organizations, they are expected to make appropriate trade-offs between business vs. technical constraints, clearly communicate goals, roles, and responsibilities. They also identify opportunities to converge overlapping technical efforts, and drive the long term strategy.Key job responsibilitiesThe successful candidate is able to:- Manage Operational relationships with support teams and internal operations business partners to drive increased performance - Demonstrated analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases - Effectively interact and collaborate with Customers, Project Sponsors, Technical Product Managers and multiple internal teams to define and deliver complex solutions - Proactively recognize and drive opportunities to simplify processes - Contribute to and influence technical designs - Drive effective teamwork, communication, collaboration and commitment across multiple disparate groups with competing priorities - Lead the effective and efficient delivery of large, complex technical projects and programs - Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance business needs with technical constraints - Identify, assess, track and mitigate issues and risks at multiple levels - Create, maintain and disseminate program information to stakeholders - Travel up to 25%About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of technical product or program management experience- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

At AWS, we're working to be the most customer centric company on earth. To get there, we need exceptionally talented, smart, and driven individual. The Data Center Maintenance & Tooling team works with the hundreds of AWS data centers around the globe to deliver the highest quality and lowest cost physical security, availability, capacity, and scaling results for our customers. Our aim is to standardize operations globally by delivering tools, policy, processes and procedures to our internal teams. The team is seeking a Technical Program Manger to solve innovative problems via business process and technology innovations. They will be a highly visible leader that will own the communication, coordination, and execution of a multi-year program vision. Our mission is to provide critical data to operators and engineers that enables them to make informed decisions for maintenance of data center facilities. Our team of TPMs work with senior product and engineering leaders to define strategy and requirements. They design, coordinate, and execute technical solutions that scale globally. Managing numerous complex systems and organizations, they are expected to make appropriate trade-offs between business vs. technical constraints, clearly communicate goals, roles, and responsibilities. They also identify opportunities to converge overlapping technical efforts, and drive the long term strategy.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilitiesThe successful candidate is able to:- Manage Operational relationships with support teams and internal operations business partners to drive increased performance - Demonstrated analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases - Effectively interact and collaborate with Customers, Project Sponsors, Technical Product Managers and multiple internal teams to define and deliver complex solutions - Proactively recognize and drive opportunities to simplify processes - Contribute to and influence technical designs - Drive effective teamwork, communication, collaboration and commitment across multiple disparate groups with competing priorities - Lead the effective and efficient delivery of large, complex technical projects and programs - Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance business needs with technical constraints - Identify, assess, track and mitigate issues and risks at multiple levels - Create, maintain and disseminate program information to stakeholders - Travel up to 25%About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloudBASIC QUALIFICATIONS- 3+ years of technical product or program management experience- 2+ years of analytical, quantitative, communication, and presentations experience- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.We are seeking an experienced Technical Program Manager to support our data center retrofit programs that modernize and improve our extensive data center fleet. At Amazon, along with technical strength, we expect our TPMs to interact with internal and external customers, partners and suppliers to understand our joint business goals and priorities, and to execute rapidly, delivering high-quality functionality. Amazon's vision is to be the world's most customer-centric company, and this role is key to that vision. These capital improvements to our data centers are essential for meeting our customers’ expectations for service and value and meeting Amazon’s goals for efficiency, speed, and reliability as we continue expanding our data centers to hyper-scale.This role provides a unique opportunity to engage with cloud infrastructure at huge scale and the exceptional people that design and implement solutions and operate the infrastructure for the cloud.Each day you will interact with different teams responsible for engineering, development, finance, integration, and operation of these complex capital improvement programs. You prioritize your activities to support and understand the projects’ status, solve problems and blockers, and focus on the actions that are most impactful for program success. As an ideal candidate, you:• Are a strong written and verbal communicator• Are great at solving problems and trying new approaches• Have strong judgement, negotiation skills and ability to influence without authority.• Build relationships and trust with different stakeholders (e.g., Engineering, Development, Finance, Operations)• Are comfortable addressing and resolving ambiguity• Recognize and appreciate diversity of thought and perspectivesKey job responsibilities• Develop and get buy-in on plans and programs to improve our data centers and infrastructure• Generate high-quality communications and reports that enable leadership to understand challenges and progress, and that provide transparency to all stakeholders• Proactively identify risks/issues and remove blockers and barriers to successful completion of programs• Collaborate across organizations (Engineering, Development, Finance, Operations) and be the linchpin for successful delivery of programsAbout the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Our team ensures that new infrastructure solutions are ready for production in brand new data centers and for planning and implementing similar capabilities, if not the same solution, in existing data centers. We work with a variety of technologies, big and small, across muti-disciplined teams, and impact AWS's entire global infrastructure. We are highly collaborative, build strong relationships, respond quickly to near-term challenges, while planning for long-term solutions. Where we don't have tools or mechanisms needed for our scale, we invent and adapt. Our team is relaxed around one another and quick to share knowledge and support. BASIC QUALIFICATIONS- 3+ years of technical product or program management experience- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Bachelor's degree in engineering, computer science or equivalent ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of network engineers, supply chain specialists, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Global Network Deployment (GND) organization is looking to hire an experienced Technical Infra Program Manager to join our Intel & Reporting team (I&R) to support GND’s fast growing operations. The GND organization owns the delivery of physical network infrastructure for core data centers and Edge points-of-presence (PoPs) globally through planning, deployment, and process optimization. This role will be responsible for capital management and budgeting for cabling installation in our global data centers. The ideal candidate will excel in cost modeling, CapEx management, and strategic financial planning. You will lead the annual budgeting process, develop and maintain CapEx forecasting models, and drive cost control initiatives across our global operations. This role requires strong analytical skills to identify cost-saving opportunities and provide valuable insights to senior leadership. You will collaborate closely with operational and finance stakeholders, manage funding appropriation requests, and continually refine our metrics and KPIs. The successful candidate will play a crucial role in optimizing our cabling infrastructure investments, balancing operational needs with financial efficiency in a dynamic, global environment.Some travel expected. Key job responsibilities• Lead the annual budgeting process for global data center cabling projects, ensuring comprehensive coverage and alignment with organizational goals• Collaborate closely with operational and finance stakeholders to create, refine, and maintain accurate CapEx forecasting models• Implement robust cost control measures, including conducting monthly reviews of financial and operating metrics, analyzing variances against forecasts, and effectively communicating key drivers to senior management• Drive critical analytical projects that provide valuable insights and inform decision-making at the senior leadership level• Proactively identify cost-saving opportunities and drive initiatives to execute plans for reducing expenses across cabling operations• Enhance and expand metrics decks, incorporating relevant KPIs focused on cost improvement and efficiency identification• Manage funding appropriation requests for cabling projects, ensuring proper justification and alignment with budgetary constraints• Stay abreast of industry trends and best practices in CapEx management, data center cabling, and financial modeling to continuously improve processes and methodologiesAbout the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. The Intel & Reporting (I&R) team within the Global Network Deployment (GND) org is responsible for the creation and communication of operational and financial metrics to drive efficiencies within the different GND verticals. This is achieved by identifying areas of opportunity, performing deep dive analysis, and providing our customers with tools, dashboards, and reports that influence business direction. BASIC QUALIFICATIONS• 6+ years of advanced proficiency in Excel, including PowerQuery, and SQL skills for data analysis and financial modeling• 6+ years of participating in continuous cost improvement projects to scale and improve cost controllership• 6+ defining and tracking cost performance metrics and leading monthly cost reporting• Bachelor’s degree in Finance, Business, Engineering or related field. ...

The AWS ADC Security Engineering team is seeking a technical project manager (TPM) who can take on a leadership role in our incident response mission supporting our National Security programs. In this role, you will join a growing team of security and systems engineers who are helping to protect the AWS infrastructure that is used by our national security customers.In this role, you will use a blend of technical knowledge, security fundamentals, and program management to solve security-related challenges that are often not well-defined, working across several organizations to develop our team's programs and strategies. You will use your great communication skills to effectively communicate with and influence customers, engineers, senior leaders, and other stakeholders. Additionally, as a TPM on our team, you will be involved in the decision-making process at various levels to ensure that we are meeting requirements, simplifying business processes, and overall raising the security bar for our customers.This position requires that the candidate selected be a US Citizen and must currently possess an active Top Secret security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph and satisfy other security related requirements.A day in the lifeA qualified candidate for this role enjoys building highly scalable, fault-tolerant distributed systems using cloud-native architectural patterns. If you are interested in building services that allow AWS Security business to reach its innovative goals, then we look forward to connecting with you.About the teamOur team is dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.BASIC QUALIFICATIONS- 3+ years of technical product or program management experience- 2+ years of software development experience- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Current, active US Government Security Clearance of Top Secret or above ...

The Amazon Security Recruiting team is seeking a highly skilled and customer-focused Senior Sourcing Recruiter to join our recruiting organization to support hiring of technical talent, including Security Engineers, Security Managers, Technical Program Managers, etc. Would you like to be a central part of a recruiting team that is responsible for fueling the rapid growth of AWS Security? Are you a builder that enjoys finding bar raising technical talent? Do you thrive in high growth ambiguous environments? Are you a process-oriented, data-driven recruiting professional interested in making an impact? The Technical Sourcing Recruiter will work with a team of recruiters, sourcers and recruiting coordinators focusing in the areas of passive candidate talent search and placement, process improvement, and strategy development. The successful candidate will prioritize and close searches against a timeline and demonstrate the ability to hit benchmarks, metrics, and customer SLAs. You will thrive in an innovative, fast-paced environment, can roll up your sleeves, work hard, have fun, and get the job done. The best candidates will have a reputation for being savvy in candidate generation for technical roles. Key job responsibilities - Leads various hiring efforts to build effective sourcing and assessment strategies to achieve hiring results. - Builds and maintains network of passive candidates and understands and implements on-going relationship management. - Screens and assesses candidates to determine job fit, demonstrating ability to anticipate hiring manager preferences through high offer-to-interview ratios. - Recommend ideas to improve the company and the team within Amazon's mission to deliver the highest quality results to the customer. - Manages client relationships and acts as an advisor to hiring managers and interview teams. - Drives and assesses the health of pipeline volume and velocity. - Participates in special projects/recruiting initiatives. - Executes to the sourcing and performance goals laid out within their team. - Adheres to internal company processes/SLAs associated with all aspects of recruiting. - Manages all job postings and keeps positions current and active in recruiting systems. - Drives consistent messaging in protecting data integrity and reporting. - Effectively assesses and screens candidates for position fit.- Mentors, trains, and coaches team members.About the teamAt Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training and Career growthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 5+ years of technology recruiting experience- Experience managing and prioritizing multiple searches, projects and client relationships- Experience building and utilizing a variety of sourcing plans and tools, including proactive phone and internet research- Experience mentoring, training, and coaching peer team members. ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The AWS Brick and Network Deployment (BaND) team is searching for a passionate and talented technical program manager to drive Data Center and Network Capacity planning in IAD. You will assess the demand requirements along with available network resources to determine and drive prime solutions for our customers. You will work with stakeholders to complete pre-requisites necessary to deliver critical networking capacity. You will lead programs with goals to improve infrastructure resource utilization and availability. You will work with teams across the AWS Organization to effectively plan and deliver data center capacity.Key job responsibilities- Monitor the network health, customer demand, anticipate risks, resolve issues and initiate corrective action as appropriate.- Work with stakeholders (networking engineers/tech program managers/senior management) to define requirements and processes.- Manage the dependencies and the interfaces between projects and negotiate the trade-offs needed.- Provide program progress reporting on a regular basis.- End to end responsibility for the program’s execution and success.- Manage multiple competing projects/programs simultaneously.- Develop and implement scalable, data-driven process improvement/automated solutions.- Keep the customer experience as the primary focus.- Meets/exceeds Amazon’s leadership principles requirements for this roleAbout the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. The Brick and Network Deployment (BaND) team ensures data center network and port capacity is available for incoming customer racks (demand). Customer racks (also known as server racks) need this capacity (networking racks) to gain access to the AWS network to provide service capacity for AWS customers. TIPMs are responsible for coordinating with the Build’s Infra TIPMs, IDND, Optical NW team, and Supply Chain to ensure datacenter capacity in time.BASIC QUALIFICATIONS- Bachelor's Degree in Engineering, Computer Science, Data Analytics, or equivalent technical Degree OR- 3+ years of technical infrastructure management experience with varying scenarios of infrastructure builds ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The AWS Global Network Deployment (GND) team is searching for a passionate and talented technical infrastructure program manager (TIPM) to drive Data Center and Network Capacity deployment efficiencies. You will assess the demand requirements along with available network resources to determine and drive prime solutions for our customers. You will work with stakeholders to complete pre-requisites necessary to deliver critical networking capacity. You will lead programs with goals to improve infrastructure resource utilization and availability. You will work with teams across the AWS Organization to effectively plan and deliver data center capacity.Key job responsibilities- Monitor the network health, customer demand, anticipate risks, resolve issues and initiate corrective action as appropriate.- Work with stakeholders (Work with stakeholders (vendor management/sourcing/planning & infrastructure delivery builders/senior management) to define requirements and processes.- Manage the dependencies and the interfaces between projects and negotiate the trade-offs needed.- Provide program progress reporting on a regular basis.- End to end responsibility for the program’s execution and success.- Manage multiple competing projects/programs simultaneously.- Develop and implement scalable, data-driven process improvement/automated solutions.- Keep the customer experience as the primary focus.- Meets/exceeds Amazon’s leadership principles requirements for this roleAbout the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. BASIC QUALIFICATIONS- 3+ years of technical infrastructure management experience- Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)- Experience with varying scenarios of infrastructure builds- Fundamental understanding of Data Center IT Infrastructure.- Writes clear and detailed functional specifications as well as experience working with or managing technical portfolios, programs or projects. ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The AWS Global Network Deployment (GND) team is searching for a passionate and talented technical infrastructure program manager (TIPM) to drive Data Center and Network Capacity deployment efficiencies. You will assess the demand requirements along with available network resources to determine and drive prime solutions for our customers. You will work with stakeholders to complete pre-requisites necessary to deliver critical networking capacity. You will lead programs with goals to improve infrastructure resource utilization and availability. You will work with teams across the AWS Organization to effectively plan and deliver data center capacity.Key job responsibilities- Monitor the network health, customer demand, anticipate risks, resolve issues and initiate corrective action as appropriate.- Work with stakeholders (Work with stakeholders (vendor management/sourcing/planning & infrastructure delivery builders/senior management) to define requirements and processes.- Manage the dependencies and the interfaces between projects and negotiate the trade-offs needed.- Provide program progress reporting on a regular basis.- End to end responsibility for the program’s execution and success.- Manage multiple competing projects/programs simultaneously.- Develop and implement scalable, data-driven process improvement/automated solutions.- Keep the customer experience as the primary focus.- Meets/exceeds Amazon’s leadership principles requirements for this roleAbout the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. BASIC QUALIFICATIONS- 3+ years of technical infrastructure management experience- Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)- Experience with varying scenarios of infrastructure builds- - Fundamental understanding of Data Center IT Infrastructure.- - Writes clear and detailed functional specifications as well as experience working with or managing technical portfolios, programs or projects. ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The AWS Brick and Network Deployment - New Technology Integration (BaND - NTI) team is searching for a passionate and talented technical program manager to lead prototype engagements, from discovery through the deployment of a commercially ready process used for new technology deployments within AWS data centers globally. You will also lead programs with partner teams in defining prototype deployment trials, strategic planning and development, documenting the operational plans for production deployment and support partner teams in the integration of new hardware technologies into the AWS Network. You will interface with Networking leadership and Infra leadership, to define requirements and establish timelines for deployment. You will need to be proactive in communicating the project plans and milestone accomplishments and ensure alignment with our internal customers with regards to execution of the new deployment plans, management of defects, and rapid delivery of new technology deployment in an agile environment. Key job responsibilities* Write effective project charters based on business requirements for medium to large scale projects.* Work with stakeholders (networking engineers/tech program managers/senior management, design engineers, operational deployment teams) to define requirements and processes.* Manage the dependencies and the interfaces between projects and negotiate trade-offs if needed.* Provide program progress reporting on a regular basis.* End to end responsibility for the program’s execution and success.* Manage multiple competing projects/programs simultaneously.* Develop and implement scalable, data-driven process improvement/automated solutions.* Keep the customer experience as the primary focus.* Meets/exceeds Amazon’s leadership principles requirements for this role.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. The New Technology Integration team is an innovation team that delivers the operational integration of new network infrastructure through working prototypes, first office applications, and repeatable operational workflows. We ensure global scale and emphasis is placed on reducing the human decision making in favor of automated processes for deployment. We showcase our extensive knowledge of operational integration and deliver innovative solutions that can be used by global partner teams. The NTI team is responsible for partnering with business, technology, design and networking teams to shape and define the long-term strategic vision for the operational integration and deployment of new network infrastructure into the AWS network.BASIC QUALIFICATIONS- 3+ years of technical infrastructure management experience.- 3+ years of experience managing projects in a Data Center or Networking environment- Fundamental understanding of Data Center IT Infrastructure.- Writes clear and detailed functional specifications.- Experience working with or managing technical portfolios, programs or projects. ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The AWS Brick and Network Deployment - New Technology Integration (BaND - NTI) team is searching for a passionate and talented technical program manager to lead prototype engagements, from discovery through the deployment of a commercially ready process used for new technology deployments within AWS data centers globally. You will also lead programs with partner teams in defining prototype deployment trials, strategic planning and development, documenting the operational plans for production deployment and support partner teams in the integration of new hardware technologies into the AWS Network. You will interface with Networking leadership and Infra leadership, to define requirements and establish timelines for deployment. You will need to be proactive in communicating the project plans and milestone accomplishments and ensure alignment with our internal customers with regards to execution of the new deployment plans, management of defects, and rapid delivery of new technology deployment in an agile environment. Key job responsibilities* Write effective project charters based on business requirements for medium to large scale projects.* Work with stakeholders (networking engineers/tech program managers/senior management, design engineers, operational deployment teams) to define requirements and processes.* Manage the dependencies and the interfaces between projects and negotiate trade-offs if needed.* Provide program progress reporting on a regular basis.* End to end responsibility for the program’s execution and success.* Manage multiple competing projects/programs simultaneously.* Develop and implement scalable, data-driven process improvement/automated solutions.* Keep the customer experience as the primary focus.* Meets/exceeds Amazon’s leadership principles requirements for this role.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. The New Technology Integration team is an innovation team that delivers the operational integration of new network infrastructure through working prototypes, first office applications, and repeatable operational workflows. We ensure global scale and emphasis is placed on reducing the human decision making in favor of automated processes for deployment. We showcase our extensive knowledge of operational integration and deliver innovative solutions that can be used by global partner teams. The NTI team is responsible for partnering with business, technology, design and networking teams to shape and define the long-term strategic vision for the operational integration and deployment of new network infrastructure into the AWS network.BASIC QUALIFICATIONS- 3+ years of technical infrastructure management experience.- 3+ years of experience managing projects in a Data Center or Networking environment- Fundamental understanding of Data Center IT Infrastructure.- Writes clear and detailed functional specifications.- Experience working with or managing technical portfolios, programs or projects. ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The AWS Brick and Network Deployment - New Technology Integration (BaND - NTI) team is searching for a passionate and talented technical program manager to lead prototype engagements, from discovery through the deployment of a commercially ready process used for new technology deployments within AWS data centers globally. You will also lead programs with partner teams in defining prototype deployment trials, strategic planning and development, documenting the operational plans for production deployment and support partner teams in the integration of new hardware technologies into the AWS Network. You will interface with Networking leadership and Infra leadership, to define requirements and establish timelines for deployment. You will need to be proactive in communicating the project plans and milestone accomplishments and ensure alignment with our internal customers with regards to execution of the new deployment plans, management of defects, and rapid delivery of new technology deployment in an agile environment. Key job responsibilities* Write effective project charters based on business requirements for medium to large scale projects.* Work with stakeholders (networking engineers/tech program managers/senior management, design engineers, operational deployment teams) to define requirements and processes.* Manage the dependencies and the interfaces between projects and negotiate trade-offs if needed.* Provide program progress reporting on a regular basis.* End to end responsibility for the program’s execution and success.* Manage multiple competing projects/programs simultaneously.* Develop and implement scalable, data-driven process improvement/automated solutions.* Keep the customer experience as the primary focus.* Meets/exceeds Amazon’s leadership principles requirements for this role.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. The New Technology Integration team is an innovation team that delivers the operational integration of new network infrastructure through working prototypes, first office applications, and repeatable operational workflows. We ensure global scale and emphasis is placed on reducing the human decision making in favor of automated processes for deployment. We showcase our extensive knowledge of operational integration and deliver innovative solutions that can be used by global partner teams. The NTI team is responsible for partnering with business, technology, design and networking teams to shape and define the long-term strategic vision for the operational integration and deployment of new network infrastructure into the AWS network.BASIC QUALIFICATIONS- 3+ years of technical infrastructure management experience.- 3+ years of experience managing projects in a Data Center or Networking environment- Fundamental understanding of Data Center IT Infrastructure.- Writes clear and detailed functional specifications.- Experience working with or managing technical portfolios, programs or projects. ...

Do you like helping U.S. Federal agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks?Amazon Web Services is looking for highly talented and technical consultants to help accelerate our growing Professional Services business. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected must currently possess and maintain an active TS/SCI Security Clearance with Polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.Key job responsibilitiesKey job responsibilities- Lead Inception Workshop to complete digital product design, including product vision, user profiling, user journey analysis, user research, etc- Present design work to customer executive leadership using visuals, writing and verbal communications- Create wireframes, prototypes, high fidelity mockups and visual design specifications for mobile first web experiences- Contribute to user experience design guidelines and documentation of best practices and standardsAbout the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 4+ years of experience as a user experience designer, product designer, interaction designer, information architect, or similar role.- A track record of designing and delivering digital products that align customer needs and business goals; illustrated with a portfolio.- Experience with several design approaches, methods, and tools that you can use to plan and estimate your project work.- Experience using a variety of design tools to craft an effective approach, estimate, and plan in response to design requests.- Current, Active US Government Security Clearance of TS/SCI with polygraph ...

Do you love decomposing problems to develop products that impact millions of people around the world? Would you enjoy identifying, defining, and building software solutions that revolutionize how businesses operate?Region Services Corporate Infrastructure (RSCI) is looking for an experienced Windows Client Systems Engineer with a deep knowledge of Windows desktop services, including virtual desktops and infrastructure. Our mission is to deliver robust, highly available, and easy to use services to our internal customers in support of the Amazon Dedicated Cloud for U.S. Government customers. We are looking for a motivated engineer to deliver results for our customers. This is a hands-on position where your daily role will maintain and enhance existing services, including Windows build / deployment capabilities, fulfilling requests for application packaging / deployment and break / fix scenarios for all technologies the team manages. This role will work closely with the Security Compliance team to ensure security compliance with all desktop environments.You will have a strong and diverse technical background that allows you to approach problems with confidence and ingenuity. You must be a “lifelong learner”, embracing the rapid innovations in technology and understanding how to leverage them to continue to improve our products. A successful Windows Client Engineer will drive the design and implementation of new services, find ways to improve and automate our existing services, and provide escalation and mentoring for junior team members. If Arlington, VA (HQ2):This role will sit in our new headquarters in Northern Virginia, where Amazon will invest $2.5 billion dollars, occupy 4 million square feet of energy efficient office space, and create at least 25,000 new full-time jobs. Our employees and the neighboring community will also benefit from the associated investments from the Commonwealth including infrastructure updates, public transportation improvements, and new access to Reagan National Airport.By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.10012Key job responsibilities- Provide first line of support to the IT Service Desk Team- Maintain Desktop OS Images/VDI templates- Client patching- Security compliance to include hardening the OS and desktop applications.- Manage desktop metrics and monitoring services.- Creates and updates system documentation for engineering, operations, and support teams.A day in the lifeWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- Associate's degree, or Cloud+ or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner)- Five (5+) years supporting Windows family of operating systems to include four (4) of the following eight (8) core competencies: AD, DHCP, Powershell, Email workflow, SCCM, SCOM, Win OS, DNS, and disaster recovery/business continuity- Experience administering, maintaining and operating Active Directory Windows based networks and networking basic skills and troubleshooting.- Demonstrated ability to script in the Windows environment using PowerShell.- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Do you like helping U.S. Intelligence Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success?Amazon Web Services (AWS) is the world leader in providing a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world!Passionate about building, owning and operating massively scalable systems? Interested in enabling AWS expansion across the globe? If so, we have an exciting opportunity for you.This team is redefining the way AWS designs, builds and operates regions. We deliver products by working backwards from unique customer requirements for broader applicability to AWS’ global regions.We are in search of experienced Software Developers to develop critical products for our customers to enable AWS to expand its global footprint. Developers will have the opportunity to influence the evolution of Amazon technology and lead mission critical projects in your journey. Your design, code, and raw smarts will contribute to solving some of the most complex technical challenges in the areas of distributed systems, data mining, automation, optimization, scalability, and security – just to name a few.You will have the opportunity to engage with Amazonians for both personal and professional development. Many of our technologies overlap, and you would be hard pressed to find a team that is not using Amazon Web Services (AWS), touching the catalogue, or iterating services to better personalize for customers.If Arlington, VA (HQ2):This role will sit in our new headquarters in Northern Virginia, where Amazon will invest $2.5 billion dollars, occupy 4 million square feet of energy efficient office space, and create at least 25,000 new full-time jobs. Our employees and the neighboring community will also benefit from the associated investments from the Commonwealth including infrastructure updates, public transportation improvements, and new access to Reagan National Airport.By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us.These position(s) require that the candidate(s) selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires candidates to opt into a commensurate clearance for each government agency for which they perform AWS work.10012Key job responsibilities- Play a significant role in building new software and services- Drive an environment of continuous improvement and world-class efficiency- Work cross-functionally with other teams to continually improve operational readiness and availability- Anticipate bottlenecks, make trade-offs, and encourage risk-taking to maximize business benefit- Evaluate and recommend new and emerging products and technologies- Drive operation excellence across your organizationA day in the lifeDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. About AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. About the teamADC2S VerticalThe ADC2S team is responsible for maintaining commercial parity in air-gapped regions by responding to operational needs and deploying feature requests, including big-ticket items such as region build handover. Engineers are expected to work with a high degree of autonomy, build strong relationships with the service team counterparts, and leverage their technical depth and problem – solving ability to resolve difficult and ambiguous issues.AWS Cutlass TeamThe Amazon Dedicated Cloud Engineering team is dedicated to building automated platforms and solutions to streamline the AWS build and deployment process in dedicated regions. Our vision is to fully automate and enable zero-touch AWS deployments thereby reducing the time it takes to deploy new features and freeing engineers to focus on building new services and capabilities.Cutlass develops and operates service builders across Amazon use, improving their operational experience. We enable ticket notifications from airgapped regions and build platforms that put data in the right places for other tools to leverage, which all adds up to a reduction of toil and operational inconsistency from one region to another.AWS Region Services (RS) Region BuildThe AWS Region Build Team orchestrates the delivery of large, fast-paced software and hardware projects into AWS regions around the world to meet the growing demand for AWS services. Building these complex regions and the continuous service launch cycle requires exceptionally talented, focused, and driven people to align timelines with business needs, identify technical and resourcing risks, resolve multi-faceted conflicts, and to evolve best practices and operations. We are seeking an experienced manager to lead and drive a team of Technical Program Managers (TPMs) that will deliver AWS capabilities to our global customers.Cross Domain Services (CDS) | Secure Connection Services (SCS)Secure Connection Services' vision is to relentlessly reduce the data – to – decision timeline for our Public Sector customers by developing near – real – time secure connectivity, edge, and cryptographic capabilities enabling air, land, sea, and space missions. To achieve this vision, our strategy is to deliver a set of connectivity and edge capabilities to meet the diversified needs of our customers’ missions.Messaging and Streams Team (MAST)The Messaging and Streams Team (MAST) is responsible for operations and of the Messaging (SNS/SQS/AMQ) and Streaming (KDS/KDF/KDA/MSK) services in Amazon Dedicated Cloud (ADC) and GovCloud regions.Amazon Monitoring and Observability (AMO) AMO Provides AWS CloudWatch services to our Isolated region customers for actionable visibility into the health of their applications and systems. Key features include web services for submission and retrieval of measurements, a console for presentation, and the ability to notify and automate based on results.Simple Storage Solutions (S3G) – Unique Regions EngineeringWe are focused on the day-to-day operations and long – term health of S3 within ADC partitions. This includes feature launches and feature parity with commercial, ultimately supporting all of S3's pipelines. We evangelize automation solutions whenever possible, delivering on S3's goal to eliminate all repetitive manual operations.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming using a modern programming language such as Java, C++, or C#, including object-oriented design experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

The AI/ML Amazon Dedicated Cloud (ADC) team is at the forefront of delivering artificial intelligence and machine learning solutions to our customers in isolated, air-gapped cloud environments. We are dedicated to pushing the boundaries of what is possible in this rapidly evolving field, leveraging the power of cloud computing and the latest advancements in AI/ML technologies. With a focus on expanding AI/ML services across air-gapped cloud regions, driving automation investments, and delivering open-source solutions, we are at the forefront of innovation. Our team is committed to enabling customers to harness the full potential of AI/ML technologies, empowering them to achieve their objectives with greater efficiency, collaboration, and service utilization.A successful ADC Engineer II joining the team will work closely with Amazon's largest and most demanding government customers to address their specific needs across a full suite of AWS AI/ML services in air-gapped cloud environments. They will dive deeply into technical issues and work diligently to improve the customer experience. The ideal candidate will...- Be great fun to work with. Our company credo is "Work hard. Have fun. Make history". The right candidate will love what they do and instinctively know how to make work fun.- Have strong Linux & Networking Fundamentals. The ideal candidate will have deep experience working with Linux, preferably in a large scale, distributed environment. You understand networking technology and how servers and networks inter-relate. You regularly take part in deep-dive troubleshooting and conduct technical post-mortem discussions to identify the root cause of complex issues.- Love to solve problems. The ideal candidate will love using technology to solve difficult technical problems related to AI/ML service builds and operations in air-gapped cloud environments. You have a solid understanding of systems design, operations, automation, and process improvement.- Think Big. The ideal candidate will build and deploy solutions across ADC partitions and regions. You will strive to improve and streamline processes to allow for work on a massive scale.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.Key job responsibilities- You are a significant and autonomous contributor supporting service builds and operations primarily in ADC partitions and regions.- You use your skills and expertise to solve difficult technical problems, seeking direction as needed when implementation is not defined.- You understand the architectures, interactions, and dependencies for the services your team supports and serve as an ADC point of contact for a subset of these services.- You create documentation, wikis, runbooks, and processes related to ADC operations and are a reviewer for others' work in this area.- You identify when ADC implementations lack high availability, performance, security, maintainability, etc. and investigate systemic patterns, determining short-term mitigations.- You are proficient at diagnosing, root-causing, and resolving difficult ADC-specific issues, leveraging your knowledge of ADC architectural differences.- You follow ADC policies for information handling, access controls, compliance, etc. and help educate others on the importance of these requirements.- You clearly communicate with customers and partner teams, fostering a constructive dialogue and seeking professional resolutions aligned to ADC needs.- You influence and contribute to technical project definition, scoping and prioritization discussions related to services in ADC partitions.- You participate in mentoring efforts for other ADC Engineers on your team.A day in the lifeEngineers in this role will work on automation, development, and operations to support AWS AI/ML services for US government customers in isolated, air-gapped cloud environments. They will work in an agile environment, attend daily standup, and collaborate closely with AI/ML teammates. They will work on exciting challenges at scale and tackle unsolved problems. They will support the U.S. Intelligence Community and Defense agencies to implement innovative AI/ML solutions and solve unique technical problems.About the teamWhy AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applyingBASIC QUALIFICATIONS- 3+ years of systems administration experience (Linux/Windows).- Experience working with scripting languages.- Excellent communication skills and the ability to work well in a team.- In lieu of above relevant work experience, degree in Computer Science, Engineering or a related field.- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Data Center Global Controls team is looking for exceptional individuals to join our Controls organization as a Controls Technician for Service & Construction of the Building Management Systems (BMS) and Electrical Power Monitoring System (EPMS) within Amazon data centers. If you are passionate about the Customer Experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this is the challenge you are looking for!The candidate will possess technical background and experience in installation, troubleshooting, operations and/or maintenance of field sensors, controllers, wiring, networking and programming associated with the industrial controls systems. The candidate may also have relevant experience operating and maintaining mission critical electrical and mechanical systems. A Controls Technician shall be responsible for participating in the installation, testing, troubleshooting and startup of equipment and controls system associated with the BMS and EPMS system deployment in the data centers. A Controls Technician is expected to actively innovate on behalf of their customers in the area of Data Center building automation.Role Responsibilities and Requirements:· Primarily work in and support multiple Data Centers by Deploying, Servicing, and Upgrading BMS and EPMS systems. Mentor and train Facilities team members on operation and control of the BMS and EPMS systems. Audit, maintain, and manage computer enterprise asset management systems for BMS and EPMS installations Manage small to medium size projects and programs.· Perform point to point checkouts between field devices and controllers.· Perform first-line diagnostics, troubleshooting and maintenance of programming code and hardware associated with the BMS and EPMS in data centers.· Perform provisioning process for servers, controllers, industrial PCs and network configurations and communication testing between third party devices and controllers or servers.· Installation, replacement, configuration, and calibration of sensors.· Able to read and understand Electrical schematics, control panel drawings. Basic understanding of close loop controls, field sensors scaling, and functions typically performed by industrial controllers.· Supervise low voltage electrical contractors performing wiring and installation of field devices in compliance with AWS requirements.· Commissioning and systems level testing support.· Create red-lined drawings and documentation of systems. · Follow change management process to generate work requests and method of procedures.· Participate in Factory witnessed tests at vendors or in panel builders facility.· Perform other tasks as assigned by manager. · Recommend design improvements based on consultation with users and system operation.· Perform root cause analysis during testing and commissioning.· Ensure all personnel on site utilize proper safety methodology.· Work on-call and a rotating schedule when required and respond to after-hours emergencies.· Perform service activities such as monitoring/reviewing ticketing systems, performing root cause analysis, and prioritizing tasks. · Actively manage service agreements to include vendor labor scheduling, quality assurance, and financial invoice review.Physical Requirements:· Walk jobsites in uneven terrain and work at heights and from ladders.· Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl.· On occasions, lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.The mission of the Data Center Controls Engineering team is to manage the design, deployment, and service of a highly reliable electrical and mechanical control system for the life-cycle of an AWS data center.BASIC QUALIFICATIONS- • Minimum one year of experience working with computer components and operating systems. • Minimum one year of experience with mission critical low and medium voltage electrical and/or mechanical systems. • Basic understanding of Industrial controls system, controllers, and programming including troubleshooting of industrial controls analog, discrete and networked input/output field signals. ...