Sales Operations Analyst, T&C Sales Strategy & Operations

As cloud technologies continue to transform businesses, skilled individuals are in high demand. At AWS Training and Certification (T&C), we are passionate about revolutionizing the way people advance their cloud skills and careers. We equip diverse builders of today and tomorrow with the knowledge they need to leverage the power of the AWS Cloud.

AWS enables customers of all sizes to run their applications on Amazon’s industry-leading cloud computing infrastructure. AWS Training and Certification exists to meet the growing demand for AWS skills around the globe and we need exceptionally talented, bright, and driven people.

Here's your chance to work as a Sales Operations Analyst for sales reporting, dashboarding, and building models for our Sales & Delivery team.
This hands-on role supports the global sales and delivery operations function to develop, implement, and dive deep on sales analysis, processes, and reporting that optimize seller and organizational goals. This position will be responsible for providing analysis to support Monthly Business Reviews, Quarterly Business Reviews, pipeline management, goal attainment, and other cadenced reporting and metrics. The position will drive efficiency to measure sales performance and sales planning utilizing CRM and analysis tools to derive well-vetted analysis, and other ad-hoc requests and analysis as needed.

The successful candidate must be able to roll up their sleeves and be a quick learner. You will drive towards simple, scalable solutions to day-to-day problems, be highly organized, and be able to communicate results, both written and verbally, in a clear and easy-to-understand way. You will proactively seek answers in self-service tools, and know when to ask for guidance. Must be passionate about your work, detail-oriented, analytical, and demonstrate problem-solving skills with the ability to escalate problems and roadblocks as needed. You will manage multiple assignments and requests/processes concurrently, prioritizing accordingly, and deliver timely results. Additionally, you will be responsible for driving improvements to reporting tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data.

The individual must be excited about working with data, be driven to dive deep, and passionate about collaborating with BI Engineers, Data Engineers, Business Analysts, Sales Leadership and Sales Operations teams.


Key job responsibilities
- Manage key sales support systems and processes required to meet the rapid growth of the business and achieve revenue attainment and market development objectives
- Partner closely with the Sales Operations Leads to set ambitious yet achievable goals for the sales organization, then put a framework in place to report, analyze and measure progress against them
- Oversee the sales CRM System and manage territory, account, revenue flow, and quota for the sales teams
- Develop relationships and work with sales, regional sales operations, and other stakeholders to create and refine the tools and processes needed to drive productivity increases
- Operate as the local focal point for the company's account management roles (including revenue routing, segmentation, exceptions, etc.)
- Prepare ad hoc analysis & participate on projects as needed
- Create metrics, processes and mechanisms
- Own the quantitative performance analysis of our sales team, to improve Sales Excellence and productivity

About the team
About AWS

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

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Work/Life Balance
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