Would you like to help the AWS WW Professional Services (ProServe) business at Amazon Web Services (AWS) more effectively support customers? Do you have the business background necessary to manage a Partner Focused Governance Risk and Compliance function?

AWS WW Professional Services (ProServe) is building a Partner Governance, Risk Management and Compliance (PGRC) team that will support the overall worldwide ProServe practice of rules, policies, and standards that guide business decisions. The role will develop and pilot strategies and provide governance structures with audit inspection that ultimately impact how we manage and report operational risk to the ProServe Business.

You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive global initiative and KPIs, but can also roll up your sleeves, dig in, and get the job done! Maturity, high judgment, ability to influence, analytical talent and leadership are essential to success in this role.



Key job responsibilities
This role will drive improvements in operational risk oversight, challenge, and reporting by connecting drivers of future trends to historical behavior, creating operational risk frameworks and models, and testing hypotheses using rigorous monitoring and analysis. As a GRC specialist, you will coordinate with stakeholders across risk management and lines of business to manage the sequence of delivery and intent, build requirements, and execute against strategy. You will also:
- Oversee multiple Partner projects and programs concurrently;
- Provide risk analysis and consulting to cross functional business areas, providing guidance to implementing risk mitigation plans, compliant execution strategies and business growth opportunities;
- Own and lead business-wide initiatives aimed at improving team approaches, team engagement and/or our underlying risk policies and processes;
- Manage and continually refine the Partner Governance inspection and audits for ProServe

A day in the life
Business Management and Stakeholder management; acting as a business partner to Professional Services leadership team, providing insights to help shape the strategy of the business. Be comfortable with leading difficult conversations as needed, having backbone to respectfully challenge leaders in order to ensure they are doing what is best for the business and its people.
Provide support to diverse and geographically dispersed team of Professional Services
Act as point of contact and subject matter expert on the business, providing guidance and serving as a secondary escalation point.



About the team
Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between personal and professional life is critical. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.

About AWS

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

About Sales, Marketing and Global Services (SMGS)

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

BASIC QUALIFICATIONS

- Bachelor's degree or equivalent
- 10+ years of Microsoft Excel experience
- Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent

PREFERRED QUALIFICATIONS

- Experience using Salesforce (or other CRM tool) or BI tools
- Experience presenting to senior leadership

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.