Sr. Regional Program Manager, Construction Program Management Office

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon’s Data Centers are industry leading examples of innovation in the areas of security, safety, space utilization, efficiency, and cost-effectiveness. We are the global team responsible for the construction of the Amazon owned sites. Our Construction Managers are on the forefront of creating and delivering the most innovative products to our customers; and are known for changing the face of cloud computing.

This Regional Construction Program Manager, will help implement solutions focused on improving processes, streamlining workflows and creating tools used by the field execution teams to deliver capacity more efficiently. The role requires a high level of organization and coordination as new risks and issues emerge, and depends on the use of existing mechanisms or establishing new mechanisms. This role integrates key initiatives across construction and partner teams, identifying and implementing them across the region by tracking action items, developing process changes, and launching new tools. The Regional Construction Program Manager will manage all progress and performance reporting for their region’s key metrics, reports and goals to achieve business objectives.

Key job responsibilities
• Lead cross-functional teams and manage programs and processes simultaneously.
• Engage with technical experts and key stakeholders to initiate new programs, including developing new processes and program documentation.
• Identify process and communications gaps, while developing and driving solutions.
• Develop and maintain lessons learned and establish mechanisms to share this with teams.
• Work closely with stakeholders on key program initiatives to develop and implement procedures and systems that continually improve and streamline the program.
• Drive simplification and automation to evolve processes, services, and solutions, to increase agility and efficiencies and lower costs.
• Establish a metrics-driven, programmatic approach to strategic initiatives to develop improvements and efficiencies.
• Gather, define, refine, and drive requirements for program process, standards, and system Implementation requirements needed to monitor & report on construction programs across multiple geographic regions with little or no direction from management.
• Define & evaluate KPIs derived from program milestone, estimate, spend forecast, and cost/resource loaded schedule performance.


A day in the life
As an AWS Regional Construction Program Manager you will work closely with Construction Managers and stakeholders on key program initiatives to develop and implement procedures and systems that continually improve and streamline the program. You will identify process and communications gaps, while developing and driving solutions.
• Work with project team and partner teams within region to develop regional specific improvements to pattern improvement for organization's performance and goals.
• Drive to develop analytical reasoning to understand the performance data for trending misses to KPIs
• Implement effective processes to track work completed by the construction organization end-to-end at a portfolio and level.
• Disseminate region's progress, implemented fix actions and opportunities to executive leadership.
• Drive alignment with partner teams to support regional construction team in reducing construction manager’s level of effort and removing blockers that impact build progress.
• Identify gaps and develop initiatives to drive performance and efficiencies.
• Drive consistency in program adoption at a regional level.

About the team
The Construction Program Management Office (PMO) includes; Regional Program Managers, Construction Coordinators, Program Controls and Onboarding, Training & Development. The team develops and implements solutions focused on improving processes, streamlining workflows and creating tools used by the field execution teams to deliver data center capacity more efficiently.

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.