You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
The Sr. Program Manager - Fleet Remediation Engineering supports our capital improvement programs that modernize and improve our extensive data center fleet. This role provides a unique opportunity to engage in a highly data-driven approach to program management at a global scale. Amazon's vision is to be the world's most customer-centric company, and this role is key to that vision. These capital improvements to our data centers are essential for meeting our customers’ expectations for service and value and meeting Amazon’s goals for efficiency, speed, and reliability as we continue expanding our data centers to hyper-scale.
This role provides a unique opportunity to engage with cloud infrastructure at huge scale and the exceptional people that design and implement solutions and operate the infrastructure for the cloud. In this role, the Sr. PM applies their expertise to:
• Develop and get buy-in on plans and programs to improve our data centers and infrastructure
• Implement novel methods for assessing projects’ status, globally on a huge scale
• Generate high-quality communications and reports that enable leadership to understand challenges and progress, and that provide transparency to all stakeholders
• Track progress, remove blockers, and promote the successful implementation of programs that improve our data centers
• Collaborate across organizations (Engineering, Development, Finance, Operations) and be the linchpin for successful delivery of programs
Each day you will interact with different teams responsible for engineering, development, finance, integration, and operation of these complex capital improvement programs. You prioritize your activities to support and understand the projects’ status, solve problems and blockers, and focus on the actions that are most impactful for program success. As an ideal candidate, you:
• Love data
• Are great at solving problems and trying new approaches
• Possess experience managing complex projects and programs
• Build relationships and trust with different stakeholders (e.g., Engineering, Development, Finance, Operations)
• Are comfortable addressing and resolving ambiguity
• Recognize and appreciate diversity of thought and perspectives
Key job responsibilities
• Drive coordination between teams responsible for executing programs
• Generate high quality, highly impactful communications and reports
• Proactively identify risks and problems, and promote solutions for them
• Project likely workloads, resource requirements, and numbers of projects in the future
• Develop and implement new mechanisms for program management at a large scale
A day in the life
Why AWS?
About AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud
platform. We pioneered cloud computing and never stopped innovating — that’s why customers
from the most successful startups to Global 500 companies trust our robust suite of products and
services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster
a culture of inclusion that empower us to celebrate our differences. Ongoing events and learning
experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender
diversity) conferences, inspire us to never stop embracing our uniqueness.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of
sacrifices at home, which is why flexible work hours and arrangements are part of our culture.
When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the
cloud.
Mentorship & Career Growth
We have a career path for you no matter what stage you’re in when you start here. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer.
That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing
resources here to help you develop into a better-rounded professional.
About the team
Our team ensures that new infrastructure solutions are ready for production in brand new data centers and for planning and implementing similar capabilities, if not the same solution, in existing data centers. We work with a variety of technologies, big and small, across muti-disciplined teams, and impact AWS's entire global infrastructure. We are highly collaborative, build strong relationships, respond quickly to near-term challenges, while planning for long-term solutions. Where we don't have tools or mechanisms needed for our scale, we invent and adapt. Our team is relaxed around one another and quick to share knowledge and support.
BASIC QUALIFICATIONS
- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
PREFERRED QUALIFICATIONS
- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.