Herndon

We are seeking a Data Center Operations Subject Matter Expert that will be responsible for liaising between the service team owners that run the suite of AWS tools that enable our customers to leverage cloud technology in ways that no other company does and our Data Center Operations teams on the ground that care and feed the hardware that makes this possible. This candidate will be working on changing the face of Cloud technology in the region. This role is based in the National Capitol Region. As a Data Center Operations (DCO) Subject Matter Expert you will work as a force multiplier for the Operations team, whose primary responsibility is the running and maintaining of DCO projects, maintenance, and upkeep of the datacenter. Our ideal candidate possesses a natural curiosity, sharp analytical skills, a self-driven approach to identifying work and implementing solutions, and is excited to pioneer on behalf of customers. This role requires hands-on project management skills, deep technical expertise, and excellent leadership skills. You will be responsible for collecting business and systems requirements from internal and external customers, working with other organizations to drive systemic issue resolution, liaising with service teams and driving project schedules. You will also be responsible for setting project management standards and delivering large, cross functional projects across the Amazon dedicated cloud environment. You will apply both business and technical acumen in a fast-paced, ambiguous and innovative environment.This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.Key job responsibilities* Apply project management methodology to manage scope, plan work, coordinate resource deployment on tasks, analyze risks/develop mitigation strategies and proactively identify and resolve issues.* Own goals involving cross functional projects and stakeholder management.* Solve customer projects by applying technical and problem solving skills.* Provide leadership and perspective, and drive stakeholders to decisions in ambiguous situations.* Apply continuous improvement methodologies to analyze and understand existing processes and workflows.* Develop and manage detailed program schedules and report weekly progress and risks to senior leadership teams across multiple sites and functions.* Participate in team meetings for metric analysis and daily/weekly goals achievement.* Contribute to the development of other team members.* Confident working in a Linux and CLI environment, and working with pre-written network configurations.* Help define metrics to increase our customer uptime* Enforcing Amazons Security Best Practices* Interact with third party vendors & contractors* Contribute ideas to improve operational efficiency* Engage with service owners and close communication gaps with DCO teams across the ADC organization* Share knowledge and help educate less technical staff on the best practices related to all service owner issuesAbout the teamAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Bachelor's degree in I.T. Related field or equivalent military experience- 2+ years of hand-on experience with server hardware- 2+ years of project management experience- Current, active US Government Security Clearance TS/SCI with Polygraph ...

At Amazon, we're working to be the most customer-centric company on Earth! Amazon is a place where builders can build. We hire the world's brightest minds and offer them an environment in which they can invent and innovate to improve the experience for our customers.The Data Center Infrastructure Operations organization is looking for an individual with proven skills to help support our Facility Operations Center. The Facility Operations Center is responsible for 24X7 monitoring of the data center’s infrastructure. This team will ensure that the customer experience will be optimal and gratifying by way of consistency, reliability and attention to detail.The FOC Manager is responsible for ensuring that the team is operating at peak efficiency. This involves auditing routine processes and emergency response, conducting data center infrastructure training and drills, providing on-call event support, refining processes, analyzing data and alarms, writing reports, and conducting assessments. The manager serves as an expert technical resource in data center critical infrastructure, operations, and controls systems for the FOC. The ideal candidate will act as a subject matter expert in data center infrastructure for various data center designs. The successful candidate will be responsible for providing assistance and support to the onsite operations teams and be a force multiplier in the FOC. The position will help ensure overall availability and reliability to meet or exceed defined service levels. If you are passionate about the customer experience; you think and act globally; and you want to contribute to the operational excellence of Amazon Data Centers, then this may be the place for you!This position requires that the candidate selected be a US Citizen and must currently possess an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.Key job responsibilities- Oversee the day-to-day use and operation of our monitoring platform. Understand the scope, impact, and expected alarms of planned work at the data centers.- Operate independently to drive positive business outcomes.- Act as an escalation point for FOC engineers and participate in an on-call rotation.- Perform alarm analysis and trending during planned and unplanned activities.- Complete audits on planned and emergency work.- Provide consistent training and guidance to FOC engineers.- Refine existing processes and create new standard processes for FOC engineers and Team Leads.- Communicate complex technical information to a non-technical audience.- Routinely analyze alarms and work with partner teams to identify efficiencies and patterns.- Drive projects with moderate-high complexity.- Responsible for conducting drills that are region, building, or design specific and identify team/individual growth opportunities.- Establish performance benchmarks and conduct audits to drive effectiveness.- SME for data center infrastructure.- Work outside normal business hours to support the 24/7 operation of the FOC.- Some travel required.About the teamThe Facility Operations Center (FOC) is a singular support team which proactively monitors life-safety systems and infrastructure equipment alarms (e.g., chillers, temperature sensors, generators, UPSs, switchgear, breakers, PDUs, ATSs, etc.) that provide power and cooling to data centers on a 24x7x365 basis.We support Data Center Engineering Operations teams who are responsible for the operation of infrastructure equipment. Our role is to ensure that critical alarms are properly Responded to, Acknowledged, Investigated, and Dispatched (RAID). Additionally, the FOC serves as a communications hub during both standard and emergency operations.We have a career path for you no matter what stage you’re in when you start here. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Current, active US Government Security Clearance of Top Secret or above- 6+ years of technical support experience in electrical, mechanical or controls disciplines, or Bachelor's degree in engineering or equivalent- Experience managing technical teams ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. Join a diverse, dynamic, and enthusiastic team of environmental compliance professionals who play a leading role in air quality permitting and compliance at Amazon Web Services (AWS), where we have a history of leading the world in innovative technologies and services. As a member of the Air Permitting team, you will develop and implement environmental programs aimed at ensuring compliance with air quality regulations and standards in the Americas while also enabling AWS’s growth around the world.As an Air Quality Engineer you will play a key role in air permitting and air quality compliance for new and existing AWS facilities in the Americas (AMER) region. You will be the environmental representative on behalf of the AWS Environmental Team in AMER responsible for the successful delivery of air permitting projects. You will partner with stakeholders across AWS to develop standards and mechanisms that incorporate air quality permitting into the process of planning, building, and operating data centers. You will manage strategic air quality engineering and air permitting projects and provide regulatory compliance guidance for both design and operations teams. The Air Quality Engineer will also work with internal and external partners that include government entities, AWS regional environmental engineers, consultants, design, construction, operations and other key stakeholders. You will regularly engage with stakeholders; report to AWS Environmental leaders; and ensure risks to air permitting and compliance pathways are being appropriately identified, communicated, and managed.The successful candidate will have a strong track record of air quality engineering solutions and air permitting in North America, the demonstrated ability to deliver multiple high priority projects simultaneously, the ability to drive alignment across teams with competing priorities, and be a strong advocate for air quality compliance and sustainability.Key job responsibilities• Function as a leader for air permitting work in AMER by managing the preparation of air permit applications for new construction, modifications, amendments, and renewals.• Manage contracts and relationships with environmental consultants and testing firms to complete air permit applications and air dispersion modeling analyses.• Manage regulatory agency interactions for permit evaluation and processing, and new process and technology introduction.• Prioritize and manage multiple technically complex assignments concurrently.• Represent Amazon at appropriate levels with governmental agencies and throughout the company.• Review environmental permitting requirements for new power generation technologies, including both prime power generation and back up emergency power for data centers.• Identify permitting implications of both onsite and offsite power generation and supply to data centers (in front of and behind meter).• Identify applicable climate/energy regulations and implication on development of both traditional natural gas power generation and alternative/clean energy solutions.• Work collaboratively with energy, design engineering, public policy, capacity delivery, real estate, due diligence, and legal teams on large scale projects with undefined scope and drive towards sustainable long term energy supply solutions.• Knowledge of/experience with natural gas and hydrogen based energy generation.• Must have experience with Title V, NANSR, and PSD air permitting in the US.• Must have experience with data center permitting and compliance.A day in the lifeThis role's primary focus is to function as an environmental air quality engineering leader and implement centralized management systems that support AWS growth and compliance in the Americas. You will work directly with partner teams throughout the data center development lifecycle to encourage sustainable air quality development and design and to ensure compliance compliance with local, state and federal air regulations. Beyond the day-to-day responsibilities, you will monitor and review evolving and emerging air quality permitting/modeling regulations; you may be required to assess impact(s) of regulatory changes to AWS and propose course of action.The AWS Enviromental team is a dynamic team that is critical to enabling AWS’s growth around the world, as well as ensuring compliance of AWS’s global operations, including physical data centers, as well as other AWS facilities, customer-facing enterprises and products. The Environmental team has responsibility for architecting and implementing AWS’s global environmental programs. This includes defining and implementing risk management and compliance systems and driving their continuous improvement; setting and refining global policies and procedures; overseeing the development of standards, tools, auditing and metrics, and employee training; ensuring effective engagement by environmental teams on global initiatives, including those that are part of Amazon’s ambitious sustainability goals; providing specialist expertise; and engaging with all AWS business units to provide scalable and effective compliance strategies that support current and future business objectives while ensuring compliance with environmental regulations.About the teamAWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS• 5+ years of experience with air quality regulatory assessments and air emissions evaluations, serving as an environmental technical resource, program specialist, or program manager • 5+ years of experience with air permitting at local, state (e.g., minor source/synthetic minor source), and federal (e.g. Title V, NSR, PSD) levels • 3+ years of experience with air dispersion modeling analyses (AERMOD) in support of air permit applications and NAAQS evaluations• 3+ years of experience with engine specific regulations including 40 CFR 63 Subpart ZZZZ and 40 CFR 60 Subpart IIII ...

Would you like to help implement innovative cloud computing solutions and solve the world's most complex technical problems? Do you have a deep passion and desire to engineer and operate the world's largest cloud computing infrastructure to provide a better world for future generations?Amazon Web Services is seeking top industry technical experts to grow our team dedicated to expanding our Elastic Compute Cloud (EC2) to government customers. We are seeking a talented engineer skilled in the art of integration who understands the Agile mindset and DevOps philosophies, yet is not constrained by how “things are usually done" and is willing to decompose and reinvent systems, processes, and tools. We're looking for a technical expert for one of the largest compute services on the planet; if you possess that rare mix of depth in Operations, Networking, and Systems Engineering then we are waiting for your application.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.Key job responsibilitiesYou'll be part of a world-class team in a fast-paced environment that has the entrepreneurial feel of a start-up. This is an opportunity to operate and engineer systems on a massive scale, and to gain top-notch experience in cloud computing. You'll be surrounded by people who are smart, passionate about cloud computing, and believe that world class service is critical to customer success. You'll become expert at EC2 platform diagnosis, response, measurement, and automation. You will design and build the operational scalability that sustains the platform's insane growth. You will be able to measure your success by its visible impact on the efficiency and effectiveness of government services for our nation.A day in the lifeAmazon has a fast-paced environment where we “Work Hard, Have Fun, Make History.” On a “typical” day engineers might deep dive to root cause a customer issue, investigate why a metric is trending the wrong way, consult with the top engineers at Amazon, or discuss radical new approaches to automate operational issues.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- 1+ years of systems administration experience (Linux/Windows).- Networking and troubleshooting experience.- In lieu of above relevant work experience, degree in Computer Science, Engineering or a related field.- Current, active US Government Security Clearance of Top Secret or above ...

Would you like to help implement innovative cloud computing solutions and solve the world's most complex technical problems? Do you have a deep passion and desire to engineer and operate the world's largest cloud computing infrastructure to provide a better world for future generations?This is an exciting opportunity to use the latest cloud computing technologies to help U.S. Government agencies implement innovative cloud computing solutions and solve technical problems.AWS established a specialized group of service teams responsible for the work we are doing with the U.S. Intelligence Community. We are building some of the largest and most complex distributed systems in the world, and we need adaptable people to help us implement and operate them.Amazon Web Services is seeking top industry technical experts to grow our team dedicated to expanding our Builder Tools to dedicated regions. We are seeking a talented engineer skilled in the art of integration who understands the Agile mindset and DevOps philosophies, yet is not constrained by how “things are usually done" and is willing to decompose and reinvent systems, processes, and tools. We're looking for a technical expert for one of the largest compute services on the planet; if you possess that rare mix of depth in Operations, Networking, and Systems Engineering then we are waiting for your application.Amazon has a fast-paced environment where we “Work Hard, Have Fun, Make History.” On a “typical” day engineers might deep dive to root cause a customer issue, investigate why a metric is trending the wrong way, consult with the top engineers at Amazon, or discuss radical new approaches to automate operational issues.Apply to meet our talented team and let's see if you are the one that can help us scale to meet the demand of our largest government customers! Become our leading expert on Amazon Web Services (AWS) Builder Tools products and services.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.Key job responsibilitiesYou'll be part of a world-class team in a fast-paced environment that has the entrepreneurial feel of a start-up. This is an opportunity to operate and engineer systems on a massive scale, and to gain top-notch experience in cloud computing. You'll be surrounded by people who are smart, passionate about cloud computing, and believe that world class service is critical to customer success. You'll become a master at Builder Tools platform diagnosis, response, measurement, and automation. You will design and build the operational scalability that sustains the platform's insane growth. You will be able to measure your success by its visible impact on the efficiency and effectiveness of government services for our nation.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- Associate's degree or above, or Cloud+ or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner)- 5+ years of systems administration experience (Linux/Windows or Networking)- 3+ years experience with cloud computing technologies.- Experience working with at least one scripting language and troubleshooting from application to network to host- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Would you like to help implement innovative cloud computing solutions and solve the world's most complex technical problems? Do you have a deep passion and desire to engineer and operate the world's largest cloud computing infrastructure to provide a better world for future generations?Amazon Web Services is seeking top industry technical experts to grow our team dedicated to expanding our Elastic Compute Cloud (EC2) to government customers. We are seeking a talented engineer skilled in the art of integration who understands the Agile mindset and DevOps philosophies, yet is not constrained by how “things are usually done" and is willing to decompose and reinvent systems, processes, and tools. We're looking for a technical expert for one of the largest compute services on the planet; if you possess that rare mix of depth in Operations, Networking, and Systems Engineering then we are waiting for your application.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.Key job responsibilitiesYou'll be part of a world-class team in a fast-paced environment that has the entrepreneurial feel of a start-up. This is an opportunity to operate and engineer systems on a massive scale, and to gain top-notch experience in cloud computing. You'll be surrounded by people who are smart, passionate about cloud computing, and believe that world class service is critical to customer success. You'll become expert at EC2 platform diagnosis, response, measurement, and automation. You will design and build the operational scalability that sustains the platform's insane growth. You will be able to measure your success by its visible impact on the efficiency and effectiveness of government services for our nation.A day in the lifeAmazon has a fast-paced environment where we “Work Hard, Have Fun, Make History.” On a “typical” day engineers might deep dive to root cause a customer issue, investigate why a metric is trending the wrong way, consult with the top engineers at Amazon, or discuss radical new approaches to automate operational issues.About the teamWhy AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- Associate's degree, or Cloud+ or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner)- 5+ years of systems administration experience (Linux/Windows or Networking)- 3+ years experience with cloud computing technologies.- Strong debugging and systems analysis skills to be able to identify and quickly resolve/mitigate issues- 3+ years of troubleshooting skills at all levels, from application to network to host- 2+ years of experience working with at least one scripting language- Current, active US Government Security Clearance of Top Secret or above ...

We are open to hiring candidates to work out of one of the following locations:Herndon, VA, USA | Seattle, WA, USAAmazon IT Security Corporate Architecture and Design is a high visibility team that solves security challenges at a massive scale. We are looking for Security Engineers who will be responsible for securing our internal networking assets and help to evolve our approach to network security across the enterprise. Working with Network Security at Amazon means operating at massive scale and requires a passion for problem solving in complex and ambiguous environments.Amazon is looking for Security Engineers to ensure that our infrastructure operates to the highest standards required to maintain and enhance internal and external customer trust. If you enjoy leading complex network security projects, working with engineering teams, and analyzing log data, this position will provide you with a challenging opportunity to work alongside world-class talent in solving complex and far-reaching problems. A successful candidate will have a good mix of deep technical knowledge and a demonstrated background in Network Engineering and data security disciplines.Key job responsibilities- Mature our capabilities to provide leading edge security for our internal networks in conjunction with other service teams.- Collaborate with internal and partner teams to develop common security practices for Amazon Networks.- Lead major security upgrade programs ensuring that our capabilities remain ahead of the threat landscape.- Influence security teams across Amazon to develop detection engineering processes to align with industry best practices.- Attend internal and external training regarding security engineering and architecture.- Support large-scale security incident investigations, participate in or lead post-mortem analyses.- Develop and mentor other security engineers.About the teamAbout Amazon SecurityDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- BS degree in Computer Science, Computer Engineering, Electrical Engineering, similar technology degrees or 8+ years’ equivalent technology experience.- 3+ years experience in a security engineering or architecture role. ...

The mission of the Machine Learning University (MLU) is to train builders across Amazon in the theory and practical application of machine learning and generative AI in order to build a strong community of AI/ML practitioners. The team builds and teaches a comprehensive AI/ML curriculum, consisting of code-free and code-based courses in generative AI, core ML techniques and Deep Learning, and hosting Tech Talk series to drive awareness of innovative research across Amazon.With the recent advances in generative AI, we are looking to hire an instructor with deep knowledge of generative AI technology, and with proven experience applying it to solve concrete problems. We recognize that this is a new and evolving field and we look forward to seeing what you have done!A successful candidate will be a passionate teacher with demonstrated ability to explain technical content (in particular machine learning, or generative AI content) to an audience of technical professionals, enhance curriculum, and coordinate with other instructors. Significant practical experience across domains and techniques are required to ensure content is up-to-date, practical and engaging. This is a full-time role where you will constantly be challenged to learn and be curious about all the unknown advances still to come. Help us demystify and democratize technology!Key job responsibilities- Develop and expand MLU's curriculum to incorporate recent advancements in Generative AI, creating high-quality educational resources tailored to meet the needs of Amazonians across various roles.- Deliver MLU's courses through both remote instructor-led and in-person modalities, ensuring effective knowledge transfer.- Collaborate within the instruction team to shape MLU's curriculum roadmap, identifying emerging areas of scientific progress in ML and Generative AI.- Contribute to the team's scientific output by authoring technical and scientific publications.- Continuously stay abreast of latest developments in ML and Generative AI, ensuring MLU's curriculum remains at the forefront of industry knowledge.About the teamThe MLU team's strength lies in its diversity of backgrounds and experiences. Few team members followed traditional career paths, bringing varied perspectives that enable us to solve complex challenges. We seek diverse builders from all walks of life to join our team, and we encourage our employees to bring their authentic, original, and best selves to work. Our different backgrounds consistently prove valuable in tackling otherwise insurmountable problems. If you have a passion for education and experience in AI/ML, join us! Help us demystify and democratize AI technology!BASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- 3+ years of building models for business application experience- Experience programming in Java, C++, Python or related language- 2+ years teaching technical topics to both technical and non-technical audiences ...

Amazon Web Services (AWS) serves customers and developers who rely on storage, compute, and our other service capabilities. Our customers trust us to handle their data with air-tight security measures, which is something that we guarantee. AWS is growing rapidly, and we are looking for a Security Services Manager to join our expanding Infrastructure Operations team.As a Security Services Manager you will be tasked with driving operational security excellence within Data Centers while working with partner teams and leaders. The ideal candidate will manage communications and provide services as required. You will make suggestions on improving electronic surveillance and access controls. You will write and implement security process and procedures. Your position will require you to extract metrics and observe improvements by looking at hard data. The successful candidate must have a proven track record of customer service, possess excellent verbal and written communication skills, and demonstrate good judgment and critical thinking. An ideal candidate for this role will be able to work at all levels, from the theoretical knowledge of physical security principles to the practical application and real-world implementation of processes and measures. You must have a proven record of accomplishment in operations room/center dispatching, data center security operations, physical security, customer service; and the ability to multi-task. Key job responsibilities-You will manage a chat queue, phone communications, generate and/or manage trouble tickets, handle incoming chats, and provide support to customers.-Drive security awareness campaigns aimed at enhancing security vigilance and effectiveness-Experience with workflow ticketing and extraction/development of performance metrics-Configure physical security devices including cameras, readers, and panels.-Support daily operational security across a data center campus-Distill overarching security strategy into daily tactics to reach management goalsAbout the teamAWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. BASIC QUALIFICATIONS- 1+ years' experience in an operations center, control room environment, or technical support experience- 2+ years' experience with intrusion detection (alarm systems) - 2+ years' experience with video monitoring systems (CCTV) ...

Do you have a passion for applying cutting edge technologies and automation in traditionally manual processes? Do you have experience in finding innovative solutions to scale security controls across diverse teams and technologies? Do you have ideas about influencing the future of how AWS delivers assurance for its customers? At Amazon Web Services (AWS), Security is our highest priority. Come, join a creative team at Security Assurance dedicated to engaging with our most regulatory and security conscious customers. We solve customers’ most challenging regulatory compliance, audit, and risk management requirements to provide customers with the confidence to operate their most sensitive workloads securely on AWS. We are looking for an independent, passionate, and deeply knowledgeable leader with experience and expertise in developing and implementing compliance and assurance programs in global environments. You will join our team in helping customers understand how our infrastructure is designed, operated, maintained, and protected in accordance with global regulated industry standards. You will engage AWS customers to rationalize and satisfy their audit, compliance, and risk requirements specific to AWS. A successful candidate will have deep knowledge of regulatory compliance, audit, and risk management principles. We are looking for an experienced industry professional who understands complex IT and compliance processes, and evaluates opportunities for improvement.The successful candidate is one who loves working across many stakeholders, including internal and external customers, to design solutions for compliance challenges. You are passionate about the security of the cloud and you want to solve real business problems. You are a technically experienced and innovative security, compliance, and audit professional who has the ability to understand IT processes, communicate clearly and transparently with customers, and to be able to drive innovative process changes through multiple organizations and teams. You will be a positive influencer across diverse teams, be able to effectively rally support for your initiatives and be able to collaborate with others to drive simple, scalable solutions to meet customer and regulator expectations. You will have an opportunity to work directly with senior leadership within AWS to improve AWS’ ability to demonstrate assurance for regulated customers.Key job responsibilitiesIn this role, you will be responsible for the following activities:- Dive deep into the AWS control environment to develop broad domain and technical understanding of AWS security activities and control implementations to articulate compliance implications to both customers and internal/external audit functions.- Develop understanding of regulated industry compliance requirements and communicate how AWS control activities meet customer obligations.- Simplify and decompose security compliance requirements into clear technical control specifications and policies.- Field and address requests for team support in collaboration with internal and external stakeholders.- Liaise with customers, regulators and auditors, articulate control implementation, and describe considerations for applying security and compliance concepts to a technical cloud environment.- Apply a working knowledge of global information security regulation and policy to articulate customer and control impact and drive alignment to AWS controls.- Implement mechanisms to address key business trends, recurring escalation patterns, and persistent challenges.- Identify deep, actionable insights of our global assurance capabilities to enhance the program, with an emphasis on efficiency and scale.About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- 7+ years of experience in either risk management, audit, or compliance in regulated industries or a provider of services to regulated industries.- 7+ years of experience in program or project management in technical environments.- Experience working with technical compliance frameworks / programs, such as NIST, ISO, PCI, GDPR.- 1 or more industry-recognized assurance, risk, compliance, or security professional certifications (e.g., CISA, CISM, CRISC, CISSP, CCSP, AWS Cloud Security Practitioner). ...

Amazon Web Services (AWS) is looking for an Enterprise Account Engineer who is passionate about helping our largest video customers optimize, operate, and get the best performance out out of their streaming media workloads.Our team builds deep relationships with the top companies in video through which we drive best practices through an architectural and operational lens ensuring our customer’s are set-up for success. We exemplify Customer Obsession working alongside our customers’ engineering and operations teams embedding to be come a trusted advisor and team member.Key job responsibilitiesEnterprise Account Engineers must be able to work across many AWS services across media workloads from contribution encoding through origination and content delivery. You will apply both product and domain expertise to assist customers in their key workflows through all phases of architectural specification, development, deployment and monitoring for ongoing operations. Working in tandem with a Technical Account Manager specializing in media delivery, Enterprise Account Engineers are key to driving long-term success with key enterprise accounts. You will develop deep technical knowledge on the operational aspects of media workflows and leverage that knowledge to provide expert guidance to ensure our customers achieve operational reliability, resiliency, and scalability for their critical live events and other media workloads.Depending on a customer’s needs, you may also work closely with specialized Solutions Architects and members of AWS Professional Services. While this role is not expected to develop software within the AWS services, a software development background will be valuable in helping understand complex customer needs and drive software solutions as well as being able to ideate and innovate in this position. Most importantly, you have to consistently uphold high standards in proactively guiding customers in all aspects of the engagement.A day in the lifeAs an Enterprise Account Engineer specializing in media delivery, you will:* Act as the primary technical point of contact representing the technical needs of high-value media workflows for key enterprise accounts during live event delivery* Work across multiple AWS services including video origination and delivery services to drive well architected solutions and ensure the consistently high customers experience with overall content delivery performance* Interface with customer project managers and technical owners to understand key technical and operations requirements* Collaborate with Product Managers to define customer technical requirements, helping to advocate for solutions that drive long-term operational success* Collaborate with CloudFront performance teams to drive key customers’ success initiatives* Oversee video delivery performance by monitoring both customer and service metrics* Identify, troubleshoot, mitigate and resolve complex video delivery performance problems* Own customer-facing and internal communication during production impacting incidents * Work independently with customer engineering and operations teams * Build training materials, runbooks, and operational plans to help a key expanding teamAbout the teamThis is a highly specialized team focused on Media Delivery architectures and workloads end-to-end. We work with most of the largest names in Broadcasting, Over-the-Top (OTT), Gaming, Sports, and Media and Entertainment space. We collaborate on complex architectures, maintain a very high bar in design, advisory, and support for our aforementioned customers. This is a fast-paced environment, and to thrive here, you must bring Customer Obsession, a high tendency to innovate and simplify, a high operational bar, and an unbridled passion for media technologiesBASIC QUALIFICATIONS- Bachelor's degree in computer science, engineering, mathematics or equivalent- 5+ years experience with Content Delivery Networks [CDNs] (e.g AWS CloudFront, Akamai, EdgeCast, Fastly) or commensurate experience with underlying technologies including networking, DNS, HTTP, and/or TCP/IP.- 5+ years of experience in systems engineering or technical operations support, with some customer-facing responsibilities- 3+ years of experience (and demonstrated credibility) working in a technical role within a software engineering-focused business- Ability to travel up to 10%, primarily regionally ...

At Amazon Web Services (AWS), Security is our highest priority. The AWS Compliance & Security Assurance team is responsible for diving deep into industry requirements, establishing and maintaining customers and regulatory relationships for security requirements and establish long-term strategies to meet customer and regulatory security assurance needs and requirements. At AWS' scale, we hire experienced builders to design and operate scalable mechanisms to provide the highest level of assurance to our most regulatory conscious customers.We are seeking a highly motivated Security Assurance Lead to join our evidence management team. In this role, you will be responsible for supporting our most security-conscious customers and internal security stakeholders. You will work alongside audit teams who are experts in their respective frameworks delivering evidence artifacts to demonstrate key risk objectives to strategically address compliance. Additionally, you will be responsible for understanding AWS’ operational and technical control environment while using high-judgement to demonstrate and communicate control posture to customers and stakeholders globally.The successful candidate will work across many customer groups and compliance frameworks (FedRAMP, ISO, PCI, HITRUST etc.) to design solutions for complex compliance challenges. The team culture will encourage ownership, diversity, inclusion, and innovation. Our team members and management take a high degree of ownership for their program vision and execution of ideas. Our team members balance their unique perspective with those of the diverse perspectives of the team and its stakeholders. You will work directly with most divisions within AWS service to improve AWS’ ability to demonstrate assurances for our internal and external customers.This role facilitates our ability to grow and scale our internal compliance processes and mechanisms to meet the compliance and regulatory expectations globally. You should have the ability to learn and comprehend regulatory requirements, control implementations and operational effectiveness, AWS services, and IT and compliance processes. You should be able to evaluate opportunities for improvement, and influence across organizations and teams.Key job responsibilities- Understand and serve as a subject-matter expert around AWS security controls- Manage evidence lifecycle for supported global, third-party and customer audits across US, APJ and EMEA regions- Communicate to leadership key risks and areas of program improvement, as well as seek diverse opinions and coordinate improvement efforts.- Dive deep into the AWS control environment to develop broad domain and technical understanding of AWS control activities and implementation to articulate compliance to key stakeholders.- Bridge communication with key stakeholders and AWS technical communities to articulate control implementation.- Evaluating the effectiveness and efficiency of compliance program activities and recommend improvements to improve delivery at scale.- Leading projects and supporting campaigns with excellent project management skills.- Creating operational mechanisms to address recurring escalation patterns and persistent challenges- Communicating to leadership the status and key deliverables of team initiatives, seek diverse opinions and contributing to improvement efforts. - Diving deep into the operations of AWS compliance programs to develop broad domain and technical understanding of regulatory and customer expectations to support process improvement initiatives.A day in the lifeIn this role, you will work directly with audit program managers and AWS service teams to ensure the right evidence are delivered to support ongoing compliance programs and customer audits. You will work across the Security Assurance organization as needed to support evidence collection for audits including but not limited to SOC, ISO, FedRAMP, PCI, HIPAA and HITRUST.Additional work will include, but is not limited to: - coordinating with Audit Program Managers - suggesting uplift for evidence requirements- working with internal and external stakeholders- working on process improvements for the team- coordinating across other security organizationsAbout the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS· Bachelor’s Degree in Computer Science, Information Systems Management, Mathematics, Accounting/Auditing, or other related fields· 2+ years of experience in security, audits, customer trust, control assessments, or risk assessments.· 2+ years of experience assessing complex technical processes ...

At Amazon Web Services (AWS), Security is our highest priority. The AWS Security Assurance team is responsible for demonstrating the security controls of services offered by AWS. At AWS' scale, we invent new ways to provide the highest level of assurance to our most security conscious customers.We are looking for a independent and motivated IT audit specialist with security controls experience to join our team. As part of the team, you will be responsible for maintaining our internal AWS security controls product to serve our external audit function. You will understand AWS’s internal controls that strategically address our customers’ goals and objectives, and work with builders to document security controls that fulfills AWS compliance requirements. Additionally, you will be responsible for helping maintain the product’s lifecycle: from control validation to review cycles, to bar-raising our internal controls. The successful candidate is one who can dive deep into AWS’s security architecture and understand how the different components work together to build comprehensive security and compliance strategies. We have a team culture that encourages ownership, diversity, inclusion, and innovation. Our team members and management alike take a high degree of ownership for their program vision, execute their own ideas, and hold themselves and team members to a high bar. Our team members balance their unique perspective with those of the diverse perspectives of the team and its stakeholders. You will work directly with divisions within AWS service to improve AWS’ ability to demonstrate assurances for our internal and external customers.In this role, you will document, refine, and improve our current control workpapers, and helps us engineer and design tech-backed solutions to provide a good customer experience with the security controls product. We seek a security industry professional who can understand core compliance frameworks, dive deep into IT processes, document our best practices, and drive innovative process changes through multiple organizations and teams.Key job responsibilities- Review, document, develop, and maintain security controls- Communicate our security controls to internal stakeholders and customers- Communicate to key stakeholders the operational processes around AWS security practices and how controls are implemented across the environment.- Communicate to leadership key risks and areas of program improvement, as well as seek diverse opinions and coordinate improvement efforts.- Dive deep into the AWS control environment to develop broad domain and technical understanding of AWS control activities and implementations to articulate compliance to key stakeholders.- Be able to deliver independently, but seek guidance from managers and mentors. About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- Bachelor’s Degree in Computer Science, Information Systems Management, Mathematics, Accounting/Auditing, or other related fields- 3+ years of experience in security, audits, customer trust, control assessments, and/or security controls.- 3+ years of experience assessing complex technical processes ...

Amazon Web Services (AWS) is the leading cloud provider, providing infrastructure, storage, networking, messaging, and many other services to customers all over the world. AWS runs a globally distributed environment, operating at massive levels of scale. Businesses, from start-ups to enterprises, run their operations and applications on AWS’s multi-tenant infrastructure. Governmental organizations are also looking to and depending on AWS for cloud solutions and services.The AWS Security Incident Response team is seeking a focused Security Engineer who can take on a leadership role in responding to security issues in support of our National Security program. This engineer will work as a part of a growing team of security engineers who are focused on protecting the AWS infrastructure that is used by our national security customers. Our security engineers perform many duties during an average day: log analysis, incident response, forensics, system/tooling development, and risk assessment, just to name a few. You must thrive in high-pressure situations, think like both an attacker and defender, and drive relevant teams to take the right actions in the right time frames to mitigate risks. They also need to balance technical risks against business needs and be able to articulate risks and mitigations to members of leadership at various levels.You should have a good mix of deep technical knowledge and a demonstrated background in information security. We value broad and deep technical knowledge, specifically in the fields of cryptography, network security, software security, malware analysis, forensics, security operations, incident response, and emergent security intelligence.This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.Key job responsibilitiesYou should be able to accomplish most of the following: - Confidently and intelligently respond to security incidents, and proactively consider how to prevent the same type of incidents from occurring in the future. - Design and coordinate cohesive responses to security events that involve multiple teams across the organization. - Build security utilities and tools for internal use that enable you and your fellow Security Engineers to operate at high speed and wide scale. - Ability to communicate effectively at multiple levels of sensitivity, and multiple audiences. - Recognize, adopt and instill the best practices in security engineering fields throughout the organization: development, cryptography, network security, security operations, incident response, security intelligence. - Fulfill regular on-call responsibilities.About the teamOur team is dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.BASIC QUALIFICATIONS- Associate's degree or above- GCIH (GIAC Certified Incident Handler) or GSEC (GIAC Security Essentials) or Security+- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Amazon Web Services (AWS) Security is looking for an experienced and self-motivated Technical Project Manager (TPM) to join our AWS Security Operations (SecOps) Risk team. SecOps Risk partners with cross-functional service teams to drive complex and long-term remediation solutions that address complex security risks.AWS is looking for a Security TPM to ensure that our infrastructure operates to the highest standards required to maintain and enhance internal and external customer trust. If you enjoy leading teams of engineers and developers analyzing, engineering, and architecting system services, custom services, COTS products, networks, infrastructure applications, and you are skilled at organizing, driving, and communicating laterally and upwards to management, this position will provide you with a challenging opportunity in solving complex and far-reaching problems. A successful candidate will have a good mix of deep technical security knowledge and a demonstrated track record of successful complex and large scale project delivery.Key job responsibilities* Work in tandem with internal Amazon and AWS service teams to improve internal infrastructure services*Work with security engineers, developers, and TPMs to develop risk mitigation plans and secure architecture designs* Communicate effectively across leadership teams* Influence service teams across Amazon to adopt systems and processes with security best practices* Address bottlenecks, provide escalation management, anticipate and make trade-offs, and balance the business needs versus technical constraints.* Partner with multiple teams across multiple locations with varying sets of priorities to ensure a timely delivery of the secure solution.* Clarify and drive project commitments as well as establish and maintain clear chains of accountability.* Develop and maintain metrics dashboardsAbout the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- 3+ years of technical product or program management experience- Experience building and evaluating system-level technical design- 2+ years of experience in security architecture, threat modeling, or application security ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Work hard, have fun, and make history at Amazon Web Services! If you love being at the forefront of industry growth and development, applying your people skills and your analytical skills to drive insight into the business and improve the quality of key inputs, then this is a spot for you. This is a high impact role offering an opportunity work cross-functionally on lasting solutions that impact the long-term future of AWS.The AWS Brick and Network Deployment (BaND) team is searching for a passionate and talented Data Center Operations Technician to drive Data Center capacity planning and delivery in AMER. You will work with teams across the AWS Organization to plan and deliver customer capacity to the local data center installation & deployment technicians to facilitate smooth capacity execution. You will assess the demand requirements along with available network resources to determine and drive prime solutions for our customers. You will work with stakeholders to complete pre-requisites necessary to deliver critical capacity. Key job responsibilities* Work closely with Infra Delivery Install & Deployment Technicians, Supply Chain & Procurement, and Technical Program Manager teams to ensure fast, smooth delivery of on-demand data center capacity.* Knowledge of network cabling and optic types.* Experience with cabling infrastructure best practices and methodologies.* Familiarity with common networking terms.* Ensure adherence to timelines and SLAs.* Manage multiple competing priorities simultaneously.* Automate tasks, create and modify tooling, or propose new SOPs.* Participate in global metric reviews and lessons learned.* Meets/exceeds Amazon’s leadership principles requirements for this role.* Keep the customer experience as the primary focus.About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Brick and Network Deployment team ensures data center network and port capacity is available for incoming customer racks (demand). Customer racks (also known as server racks) need this capacity (networking racks) to gain access to the AWS network to provide service capacity for AWS customers. Provisioners are responsible for coordinating with the Build’s Infra TIPMs, IDND, Infra Delivery Install & Deployment, and Supply Chain to ensure data center capacity is planned and delivered on time.BASIC QUALIFICATIONS- 2+ years of experience managing projects in a Data Center or Networking environment.- 2+ years of experience with cabling infrastructure best practices and methodologies. ...

Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? AWS Enterprise Support, Technical Account Managers (TAM) support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start-ups to Fortune 500 enterprises.A TAM provides consultative architectural and operational guidance delivered in the context of customer’s applications and use-cases to help them achieve the greatest value from AWS. A TAM will work with their customer to provide tailored engagements including Strategic Business Reviews, Security Improvement Programs, guided Well-Architected reviews, Cost Optimization workshops, and a range of proactive services. TAMs will consult on architecture, governance, security, and operations, including cost management and other pillars of building on AWS. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy and resilient. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed.The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us!About the teamWhy AWS?Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Bachelor’s Degree in Computer Science, Math, or related discipline, and 2+ years of equivalent work experience or 4+ years of related work experience.- 2+ years of technical engineering experience- Experience in Information Technology operations- Bilingual in English and Mandarin ...

Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? AWS Enterprise Support, Technical Account Managers (TAM) support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start-ups to Fortune 500 enterprises.A TAM provides consultative architectural and operational guidance delivered in the context of customer’s applications and use-cases to help them achieve the greatest value from AWS. A TAM will work with their customer to provide tailored engagements including Strategic Business Reviews, Security Improvement Programs, guided Well-Architected reviews, Cost Optimization workshops, and a range of proactive services. TAMs will consult on architecture, governance, security, and operations, including cost management and other pillars of building on AWS.Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy and resilient. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed.The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us!About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor’s Degree in Computer Science, Math, or related discipline, and 2+ years of equivalent work experience or 4+ years of related work experience.- 2+ years of technical engineering experience- Experience in Information Technology operations- Bilingual in English and Mandarin ...

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Are you a passionate Business Intelligence Engineer (BI Engineer) who wants to make a real impact on a big business? Read on!We are looking for seasoned Business Intelligence Engineers to join a BI team in the AWS Support organization. AWS Support, despite the impression that its name (“support”) might give you, is not a typical reactive customer service, but an independent AWS business that provides industry-leading offerings way beyond just “break-fix”. The business has a self-standing P&L and has even yielded revenue larger than most AWS Services. Managing an organization that provides support for ever-expanding AWS product portfolio to millions of customers across the globe is not a simple task and leaders in all functions inevitably need reliable data for their day-to-day operations and strategic decision-makings. The BI team is an integrated core part of the AWS Support operations delivering robust and trustworthy infrastructure to the truly data-driven organization.As BI Engineer, you will work closely with internal stakeholders to define key performance indicators (KPIs) through your deep understanding in support business and operations and implement the KPIs into dashboards/reports that drive the decisions made by senior leadership. The BI Engineers will have opportunities to not just exercise her/his technical skills such as SQL to retrieve data and convert it to simple graphs and tables, but to develop true dashboards that are information-rich and flexible yet intuitive and easy-to-use that help the support leadership quickly discover golden insights to serve AWS customers better. You will let the data answer questions such as “What is high/low quality means at support?”, “Is this particular customer happy with their support experience? “, and “How productive is this support agent versus other agents in the network?” The usage of the data that the AWS Support BI team publishes spans to other AWS teams outside of the organization. Support data serves as one of key leading indicators for new customer demands and for problems yet to be discovered. Such external usage might lead to “next big thing” launched by AWS!From technology perspectives, you will have opportunities to (and will be asked to) be exposed to the modern agile cloud-based data technologies. The team will be empowered to select the right technology, if necessary, based on customer needs and you will have the full set of AWS services in your toolbox.This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.Key job responsibilities- Understand the problem that's loosely defined or structured. - Provides BI solutions for difficult problems and works on delivering large BI solutions.- Provides solutions that drive team's business decisions and highlight new opportunities.- Improves code quality and optimizes BI processes.- Basic understanding of a scripting language. Knows how to model data and design a data pipeline. Able to apply basic statistical methods (e.g. regression) for difficult business problems.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- Bachelor's degree in BI, finance, engineering, statistics, computer science, mathematics, finance or equivalent quantitative field- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Knowledge of advanced skills in Excel as well as any data visualization tools like Tableau or similar BI tools (familiarity with Tableau preferred)- Experience developing and presenting recommendations of new metrics allowing better understanding of the performance of the business- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Global Network Deployment (GND) organization is looking to hire an experienced Business Intelligence Engineer to join our Intel & Reporting team (I&R) to support GND’s fast growing operations. The GND organization owns the delivery of physical networkinfrastructure for core data centers and Edge points-of-presence (PoPs) globally through planning, deployment, and process optimization. This role will own data analytics projects from beginning to end, utilizing business intelligence tools to produce dashboard, planning models, and analysis for the different GND verticals. You will work with demand planning, finance, networking, and other BI teams across AWS to deliver high quality and robust data visualizations and analyses. You will recognize and adopt best practices in reporting and analysis, including data integrity, data validation, and documentation. Your analysis will contribute deeply to the development of our strategy and drive impact against our business objectives. Some travel expected. Key job responsibilities- Establish baseline metrics and analytics. Collaborate with business customers and the leadership team to track and report all key performance indicators (KPI) against annual, quarterly and monthly goals. - Interface with business customers, gathering requirements and delivering complete reporting solutions.- Publish and maintain Tableau dashboards, reports, and executive review documents.- Identify patterns in data and how they relate to the business outcomes.- Act as an SME for BI tools by delivering training to team members on the usage of these tool.- Perform regular system audits to ensure complete and accurate reporting of data/metrics.- Invent new ways to define and measure program effectiveness and organizational productivity.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. The Intel & Reporting (I&R) team within the Global Network Deployment (GND) org is responsible for the creation and communication of operational and financial metrics to drive efficiencies within the different GND verticals. This is achieved by identifying areas of opportunity, performing deep dive analysis, and providing our customers with tools, dashboards, and reports that influence business direction. BASIC QUALIFICATIONS- 4+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- 5+ years of relevant experience in data analysis, data visualization, financial modeling, and/or statistical modeling- 5+ years of experience in SQL and manipulating large data sets in a database- 5+ years of advanced proficiency in Excel (including VBA, Pivot Tables, Power Pivots, etc) and data analytics tools such as Quicksight or Tableau- Bachelor's degree in Business, Finance, Math, Engineering, Computer Science, or related discipline; or 8+ years of relevant industry experience ...