Arlington

The Amazon Transcribe Data Team in Amazon Web Services (AWS) is looking for a forward-looking and collaborative Language Engineer II to join us in developing solutions for natural language data collections. This position is an opportunity to apply your expertise in a challenging but supportive environment. The mission of the Amazon Transcribe Data Team is to engineer the datasets critical to the success of GenAI services for Amazon Transcribe. From chatbots to subtitles to search results and beyond, these products support dozens of languages and impact millions of people every day. We are a group of language engineers, linguists, data scientists, data engineers, and program managers, and we partner closely with science, engineering, and product teams. We are customer obsessed and committed to delivering results with the highest quality and integrity.As a Language Engineer, you will start by diving deep into a high profile project to launch a new product offering. You will consult with stakeholders in science, engineering, and product teams to strategize on data collection and annotation. You will analyze, follow, and improve processes for annotating transcribed conversations, assessing data quality and automating where appropriate.You will then expand your scope by using the principles of data-centric AI to understand the role our data plays with regard to model performance specifically, as well as the larger ML pipelines. You will apply state-of-the-art ML and NLP techniques to analyze how well our data represents human language and run experiments to gauge downstream interactions. You will work collaboratively with other language engineers and scientists to design and implement principled strategies for data optimization.Key job responsibilities- Source, validate, and deliver high-quality language artifacts and linguistic data.- Collaborate with stakeholders to design and oversee data collection and development efforts.- Innovate on data collection methodologies, guidelines, quality metrics to support new requests.- Extend existing data collection and annotation efforts to support feature and language expansion.- Automate repetitive workflows and improve existing processes.About the teamThis team is part of AWS Utility Computing: Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- PhD or Masters in Computational Linguistics, Linguistics with a computational component, or an equivalent field- Excellent knowledge of semantics, pragmatics, conversation analysis, and/or discourse analysis- Experience owning and executing language data collection projects, including guidelines, labelset and annotation workflow development- Proficiency in Python and other analytics tools such as R to process and analyze language data- Experience in developing and evaluating data annotation and data quality metrics ...

The AWS ProServe team is seeking a dedicated, resourceful, and customer-obsessed Lead Executive Assistant to support a Vice President in our Arlington, VA HQ2. The Lead Executive Assistant will report directly to the VP, and will collaborate with various business partners in associated departments, as well as other Executive Assistants across the multiple global stakeholder teams within the AWS Professional Services team. As a Lead Executive Assistant, you will be responsible for a wide range of critical activities including complex calendar management, tracking key deliverables, coordinating travel and expenses, and organizing team activities and events (such as all–hands meetings and employee engagement activities). Other responsibilities include, but are not limited to, coordinating meeting agendas, space planning, and ad hoc project coordination. A high level of integrity and discretion in handling confidential information, and professionalism in dealing with senior professionals inside and outside the company is important. In this role, you’ll have the opportunity to act as an extension of our leaders in partnership with a supportive and collaborative EA community.Working in a highly ambiguous environment, you will demonstrate initiative, complete tasks and projects quickly, and proactively take action without having to know the total picture. You will learn organizational structures and objectives of the teams you support, as well as build a strong internal network. You will apply a superior attention to detail, great organizational skills, and the ability to meet tight deadlines and juggle multiple critical requests while maintaining flexibility, a sense of humor, and most importantly, grace under pressure. Over time, you will build deep and trusting professional relationships with the leaders and their teams, which will blossom into strong partnerships that provide opportunity for special projects with increased responsibility and long-term career growth.A day in the life• Expertly manage complex executive calendars across multiple time zones.• Maintain strict confidentiality regarding all calendar information and executive activities.• Demonstrate agility in reprioritizing workload based on shifting business needs.• Craft detailed, efficient domestic and international travel itineraries that optimize time and productivity.• Act as a liaison for direct reports and business stakeholders.• Conceptualize and execute a diverse range of team events, from social gatherings to large-scale staff meeting agendas, global team meetings, and off-sites.• Track and drive completion of key deliverables with a keen focus on deadlines.• Prioritize tasks with strategic acumen, balancing urgency and importance.About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better- rounded professional.BASIC QUALIFICATIONS- 5+ years of senior level leadership support experience- Experience with executive level calendar management- Experience with domestic or international travel coordination- Experience working with large global teams ...

Project Kuiper is an initiative to launch a constellation of Low Earth Orbit (LEO) satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world. This is a unique opportunity to work in the development of a global broadband satellite communication system and make a difference in bridging the digital divide.The Lead, Licensing & Regulatory Affairs – Government Services develops and aligns licensing strategies with business and service availability priorities, manages complex regulatory projects dealing with satellite and spectrum regulations, and identifies potential regulatory risks that may impact Kuiper’s ability to deploy services for our government customers throughout countries around the world. The candidate will work with engineering, business, legal, and policy professionals to execute licensing strategies, identify and support business opportunities, and maintain liaison with national, regional and international telecommunications organizations. He/she will shape regulations affecting non-geostationary satellite orbit (NGSO) communications systems, the access to and use of Ka-band band and other frequencies for satellite services, and other relevant regulations, in collaboration with relevant stakeholders.The ideal candidate will have experience obtaining licenses for satellite systems, to include earth stations / gateway stations, user equipment, spectrum occupancy, and the provision of services to support the requirements of government customers. Additionally, he/she will be familiar with regulatory agencies and frameworks, and be able to assess and, if necessary, improve regulatory frameworks in order to optimize Kuiper services for government customers. The Lead, Licensing & Regulatory Affairs – Government Services will be responsible for educating regulators on satellite and spectrum regulations, telecommunications services, and other issues involved with deploying a global satellite broadband constellation. He/she will engage cross-functionally and collaborate with members of the International Regulatory team to advance objectives at the national, regional and international levels.Key job responsibilities• Develop and execute on the licensing strategies in countries throughout the world to support the requirements of government customers, in alignment with Kuiper technical, business, and customer objectives, and develop the corresponding budget projections for licensing, regulatory, spectrum and other fees.• Secure and maintain the necessary licenses to enable Kuiper services to support the requirements of government customers, and ensure compliance with national regulations, deadlines, and regulatory/fee requirements.• Enhance the customer experience by shaping national and regional policies and regulations affecting NGSO systems, the use of the 20/30 GHz band, and space safety, in collaboration with relevant stakeholders.• Engage in national and regional telecommunications organizations, while maintaining liaison with regulators, relevant industry actors and trade associations in multiple countries.• Identify potential regulatory risks that may impact Kuiper’s ability to deploy services to support the requirements of government customers, and identify strategies to mitigate those risks.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeIn this role, you will be responsible for developing and executing on the licensing strategy for Kuiper to support the requirements of government customers throughout the world. In addition, you will shape national, regional and international regulations affecting NGSO communications systems, the access to and use of Ka-band band and other frequencies for satellite services, and other relevant regulations, in collaboration with relevant stakeholders. You will enable and protect Kuiper’s use of radio frequency spectrum at home and abroad, defining and leading the regulatory agenda to allow Kuiper service. You will collaborate with trade associations, government agencies, multilateral organizations, and other operators to shape rules and regulations in the best interest of our customers, and work in close collaboration with Kuiper business, technical and operations teams to optimize for spectrum sharing and customer experience, as well as with Amazon’s Public Policy, Public Relations and Legal teams to enhance the overall regulatory strategy in priority countries. You will work closely with other regulatory country leads, Technical Program Managers (TPMs), and Kuiper teams to ensure alignment on a country and regional basis, anticipating bottlenecks, and communicating risks clearly to leaders. You will also escalate effectively, remove blockers, and will deliver results across the world.You will report to the Head, Licensing & International Regulatory Affairs and work in close collaboration with other leaders and team members within the Regulatory team and across Kuiper to ensure timely service delivery at scale.About the teamThe Regulatory team enables and protects Kuiper’s use of radio frequency spectrum and satellite orbits worldwide, defining and leading the Project Kuiper regulatory agenda to benefit our customers. We operate globally, engaging with the ITU, regional/sub-regional regulatory organizations, regulatory authorities, and governments. We obtain the required ITU filings and licenses for Kuiper operations, coordinate spectrum, coordinate spectrum use with other satellite and terrestrial operators, and shape/promote space safety and sustainability. We are responsible for licensing of Kuiper facilities and services, and advocate for rules and regulations in the best interest of our customers at the national, regional and ITU levels, working with governments, trade associations, and operators. This team works with the design, operational, and business teams to promote alignment between business objectives, the Kuiper Program of Record, and regulatory requirements and delivery, and we partner with the Legal, Public Policy and Public Relations teams to execute the regulatory strategy.BASIC QUALIFICATIONS• Bachelor’s degree in relevant discipline (e.g., telecommunications). • 5+ years securing licenses for the provision of telecommunications services and ensuring regulatory compliance, shaping national, regional and international regulations for the provision of communications services, and spectrum management in support of government customers.2+ years experience with licensing of satellite and/or telecommunications networks and services, and knowledge of NGSO communications systems. ...

Amazon is building next generation software, hardware, and processes that will run our global network of fulfillment centers that move millions of units of inventory, and ensure customers get what they want when promised.The Business Analytics and Decision Support (BADS) team automates the ingestion and curation of data for analyses, business reviews and operational reporting demands. Our north star is to enable and leverage the power of data to drive informed decision-making and value through analytical and scientifically derived insights and innovative solutions and processes.As a Machine Learning Engineer within our BADS team, you will work closely with science teams to bring research to production. This is a role that combines engineering knowledge (around machine learning, natural language processing, computer vision), technical strength, and product focus. It will be your job to implement novel ML systems, product integrations, and performance optimizations releases into production. While ensuring CI/CD compliance and ensuring best practices in software development and cloud infrastructure are followed (in the realm of scalability, security and availability).Key job responsibilities- Own the development and operationalization of solutions deployed in production.- Work across multiple teams to integrate our solutions with products owned by our partners.- Design model experimentation processes and frameworks in synergy with our scientists.- Help the team grow and cultivate best practices in software development, MLOps, and experimentation.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language- 2+ years of experience with the AWS CDK or SDK- 1+ year’s experience and knowledge in MLOps, in deploying, operationalizing, and maintaining scalable AI/ML-solutions in production- Prior experience developing and implementing scalable machine learning solutions with technologies such as AWS SageMaker, EMR, S3, Lambda, Airflow and CI/CD Pipeline ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Do you have the passion to work in the AWS Water industry with a focus on water stewardship and sustainability efforts? Do you have the industry background, technical depth, and business development skills needed to help further establish AWS as the leader in the water industry?AWS is looking for a results-oriented manager to join the AWS water infrastructure team and lead all delivery of critical water infrastructure in the eastern US. In this role, you will support AWS’s infrastructure expansion by leading a team of water and engineering professionals to deliver large-scale, sustainable water and wastewater infrastructure projects across multiple AWS regions in AMER East. The candidate must be able to manage a team delivering multiple supply, transmission, and distribution water and wastewater utility systems across different geographies, evaluate opportunities to optimize total cost of ownership by managing water-related capital and operating expenses. The candidate will identify, develop and execute sustainable water infrastructure projects, programs, and initiatives to achieve these outcomes, working in partnership with internal and external stakeholders. The candidate will oversee the infrastructure strategy and execution to serve new datacenter locations, including but not limited to project managing with utilities, Owners Engineers, and internal teams to meet AWS’ needs. The ideal candidate will possess a strong water and project management background, a proven track record of delivering infrastructure projects, and experience managing high-impact fast-paced teams. The candidate will have experience working with regulated electric utilities to develop, negotiation, contract and deliver medium and high voltage power infrastructure, and related tariffs and agreements. The right candidate will have a demonstrated ability to think strategically about the business, operations, and technical challenges, with the skill-set to drive tactical execution of project schedules, contracts, initiatives and team goals. By establishing and growing business and technical relationships, and managing the day-to-day interactions with these partners, you and your team will be responsible for ensuring water requirements needed to support AWS’s global infrastructure expansion are met. You will work with outside engineering consultants and general contractors, water treatment and sampling vendors and local water and wastewater utilities on feasibility and design work that ensures our infrastructure projects meet regulatory standards and a high bar for operational efficiency, reliability, and safety at the lowest possible cost. If you have strong understanding of water and waste infrastructure requirements, are interested in innovation and sustainability in the water sector, and understand the feasibility of construction under various designs, you are a probably a good fit!Key job responsibilitiesThe AMER East Water Delivery Manager will be responsible for the following:• Manage diverse team owning the end-to-end scope for Utilities, Owner's Engineers, and General Contractors to deliver water and wastewater infrastructure on time, on budget and to AWS specifications.• Develop and execute water supply and infrastructure strategies that leverage capital projects to accelerate delivery of water. • Serve as a point of escalation with local water utilities to understand and coordinate site utility requirements, site inspections and compliance with federal, state and municipal requirements. • Work with utility regulators and policy makers to implement policies that enable broader AWS strategies and objectives. • Identify and develop innovative or sustainable water initiatives related to water infrastructure and supply. Responsible for completing due diligence on in-market opportunities and developing those opportunities into cost savings for the business. • Oversee and develop standards of operational excellence around the commissioning and testing of water infrastructure assets, including the development of emergency operations plans and back-up supply plans for new datacenter campus developments.• Interface with internal engineering, operations, real estate and environmental health and safety and legal teams to develop and implement solutions in rural areas that often lack adequate available water and wastewater infrastructure. • Up to 25% travel as needed for project execution, utility meetings, and regional coordination where authorized.About the teamThe AWS Water Team is responsible for delivering timely, high quality, and sustainable water supply and infrastructure to enable expansion and cooling capacity of AWS datacenters. Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS• Bachelor’s Degree in Planning or Mechanical/Chemical/Civil Engineering• 7+ years of project-related experience working with local or state government agencies, utilities, site development due diligence and/or permitting entities.• Experience reading and interpreting schematic engineering and construction drawings and equipment specifications and able to carry design concepts from exploration and development through deployment and scalable implementation.• Experience overseeing and developing a cross-functional, inclusive, and diverse team of water professionals or professional project managers that oversee large-scale capital budgets and delivery schedules• Strong understanding of civil/mechanical/plumbing related to data centers or similar buildings that use water infrastructure such as pumps, cooling towers, evaporative media, heat exchangers, air handling units, or air economizers. ...

Fleet Maintenance Central Services & Execution Team is hiring a Maintenance Central Services (MCS) Manager!At Amazon we believe that Every Day is still Day One! We’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people.The MCS Manager will lead a team of MCS associates, as well as supervise MCS Managers to improve Uptime and Availability, and will ensure a safe working environment for all. This leader must be input focused with a strong bias for action to eliminate failures proactively.Key job responsibilities- Support Fleet Operations team by working in a safe, customer-focused manner; and must be highly self-motivated and customer-centric.- Develop and design innovative solutions to difficult problems, manage outside vendor issues for proactive and reactive maintenance.- Handle multiple internally- and externally-sponsored projects and daily activities, manage and meet deadlines, and develop & track plans on how to accomplish departmental and distribution goals.- Develop and maintain preventative maintenance programs and good working relationships with Operations leadership.- Mentor all MCS leaders and associates by motivating and providing direction to help them achieve their goals and make a consistent effort to go above and beyond.- Develop Maintenance department business plans and provide guidance and direction for the successful implementation of those plans.- Work with Finance team to develop, set and track budgets.- Participate in and support efficiency improvement Kaizen activities and GEMBA for the site.- Participate in weekly network MCS, vendor and partner calls and periodic Manager conferences.- Candidates must have the ability to provide specific, enriched feedback to enhance individual performance, and provide associates with written performance appraisals including discipline and up to termination.- 25% or more travel requirement.BASIC QUALIFICATIONS- 7+ years of supply chain experience- 7+ years of team management experience- 7+ years of working cross functionally with tech and non-tech teams experience- 7+ years of program or project management experience- 7 + years of Maintenance Management experience in Reliability Centered Maintenance (RCM) strategy with a focus for Proactive Maintenance Management ...

Selling Partner Support (SPS) is responsible for creating a trustworthy shopping experience across Amazon stores worldwide by protecting customers, brands, selling partners and Amazon from fraud, counterfeit, and abuse as well as empowering, providing world‐class support, and building loyalty with Amazon’s millions of selling partners. We value individual expression, respect different opinions, and work together to create a culture where each of us is able to contribute fully. Our unique backgrounds and perspectives strengthen our ability to achieve Amazon's mission of being Earth's most customer-centric company.Within SPS, Global Process Management (GPM) strives to make Amazon the best way for Partners to reach customers locally and globally and to operate their businesses, driven by the accurate and efficient support and solutions we provide them. GPM focuses on both preventing Selling Partner (Seller, Vendor and Brand Registry) contacts based on knowledge obtained during our support interactions, and for handling those contacts with quality and efficiency. ABOUT THE ROLE: Global Process Owners (GPO) have cross functional responsibilities and will be passionate about the selling partner experience, innovation, and cross-team partnerships to deliver business impact. The position will lead a team of GPOs and the role involves regular interactions with the senior management on status, risks and is a key contributor to weekly Selling Partner (SP) Support mechanisms which aim to provide the perfect SP experience as Amazon launches initiatives or initiates changes, makes improvements across tools, adds new features, or creates/updates policies or programs. The role will own a portfolio of business teams and play an integral role in the defect elimination and change management process and needs to interact and influence stakeholders in Finance, Product/Process Teams, Operations, and Analytics.Key job responsibilities• Interfacing between Amazon business teams and Selling Support Operations to facilitate changes. • Collaborating with operational, training, product, and software development teams to identify, define and specify solutions that create the conditions for Selling Partner and Associate success and satisfaction. • Establish collaborative relationships with business teams to build roadmaps that will identify and reduce contacts (both incoming and productivity efforts) and reduce effort and/or improve SP experience. • Problem-solving, strategic to real-time, requiring extensive use of data collection and analysis, and preparing and executing regular program updates to senior management. • Being a visible and vocal role model across the wider business for Amazon’s customer-centric culture, championing Selling Partner needs and using data and technology to anticipate and exceed them.BASIC QUALIFICATIONS- 7+ years of working cross functionally with tech and non-tech teams experience- 5+ years of team management experience- 7+ years of cross functional project delivery experience- 7+ years of program or project management experience- Experience defining program requirements and using data and metrics to determine improvements ...

Work hard, have fun and make history with Amazon Public Policy. The Manager, Public Policy, will have the responsibility to help develop and execute government affairs advocacy objectives and political priorities for Amazon on issues related to payments and financial services.The Manager will create and execute a federal government affairs strategy to set the agenda with the legislative branch and other government regulatory agencies as needed. This position also includes effectively educating key agency officials and their staff on financial services and payments priorities. This position will coordinate advocacy work with trade associations, consultants, and financial policy organizations. The Manager will work collaboratively with our payments and financial services business and other internal operations teams to ensure alignment between business priorities and public policy goals. This position will assess and communicate potential government activities back to the business, develop mitigation or enhancement strategies and positions, and help coordinate external advocacy efforts, outreach programs, and key initiatives in concert with business objectives.This position will report to the Senior Manager, Public Policy, and work closely with other public policy team members to execute on goals. BASIC QUALIFICATIONS- BA/BS required - At least 8 years of relevant public policy experience, a keen working understanding of working on financial services issues, and broad government relations strategy experience- An ability and desire to travel is required ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The AMER AWS Infrastructure Data Center Delivery team is looking for a Manager to lead a team of Technical Infrastructure Program Managers (TIPM) to deliver capacity as well as drive innovative infrastructure programs and new initiatives to improve capacity utilization and availability in existing data centers.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. This leader drives the development and adoption of strategies in their region, initiates programs that address regional and global challenges and programs, coordinates and drives execution with local partner teams, removes obstacles during implementation, and reports progress and risks on all in-flight programs. They should be able to communicate effectively with both internal and external stakeholders. They are expected to become a voice of the region to influence new global initiatives and programs that will inform the next generation of Data Centers. They are expected to drive improvements in overall program execution, streamline processes, and enhance efficiency. Successful candidates likely have a background in a technical discipline (architecture, engineering, or other sciences) or have experience in program management of complex initiatives. They are able to build trust and relationships with various stakeholders, and have strong problem solving skills. Experience in managing data center infrastructure deployments is a plus. Successful candidates are likely to be passionate, manage ambiguity well, and are eager to solve complex problems.Candidates must be comfortable managing a team reporting to them located both locally and remotely. Successful candidates possess the ability to work with teams to troubleshoot project technical implementation issues and remove barriers to project success. Being able to lead cross-functional teams, establish trust with a variety of stakeholders across multiple time zones, manage capital budgets, eliminate non-value-add activity, design solutions, remove blockers, and find creative ways to accelerate project delivery is a must. Successful candidates will be fully competent in a variety of project management tools, methodologies and techniques for all phases of a project's lifecycle. They will also exhibit demonstrated proficiency in core project management disciplines including scope, schedule, budget, resources, quality and risk management, reporting and metric development/tracking.Key job responsibilities- As a Manager you will build, mentor, and manage a high-performance team. Foster a culture of continuous improvement, drive career growth, and ensure team efficiency.- Demonstrating tactical and strategic thinking and applying high judgement to ensure data center delivery for customers.- Developing and reviewing metrics and assessing performance against targets to identify improvements to delivery timelines and opportunities to close gaps.- Diving deep into capacity issues to identify risks and opportunities, and resolving constraints by negotiating across multiple stakeholders.- Providing concise written and verbal communication to a wide variety of stakeholders ranging from project summaries to stakeholders, summary of technical discussions, or communications with Senior Executives for strategic decisions.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS• 5+ years of program management experience, in capital projects/physical infrastructure or mission critical environments.• 3+ years of people management experience.• Demonstrated experience in managing large scale budgets (e.g Building infrastructure projects).• Industry experience across either data center, networking engineering or construction management in mission critical environments: Electrical, Mechanical, Construction, Structural etc. and experience of mission critical design, construction projects. ...

This is a unique opportunity to help shape the workplace experience for Amazonians around the world. The Global Real Estate and Facilities (GREF) organization is responsible for creating the spaces that inspire Amazonians to make history. The globally diverse team manages Amazon’s corporate offices in more than 60 countries. GREF provides real estate transactions expertise, business partnering, space and occupancy planning, design and construction, capital investment program management, facility maintenance, and operations all contributing to the employee experience and leveraging places and programs to enable culture to thrive at Amazon. Within GREF, the Global Customer Insights team represents the voice of the Amazonian throughout the workplace journey. We surface insights that help GREF deliver a workplace experience that enables Amazonians to do their best work while at the office. We are seeking a seasoned mixed-method user research professional to join our growing Global Customer Insights team. As a UX Researcher III in GREF, you will lead high-impact, large-scale research programs that directly impact business and communications strategies. You will build and sustain programs for collecting, synthesizing, and communicating foundational insights across a variety of workplace dimensions. As a UX Researcher III, you are a customer-obsessed leader who is deeply curious and constantly strives to ask better questions. You are adept at leveraging a range of research methods and deploying a variety of analytical approaches to understand the current state as well as uncover future customer needs and opportunities.If you are passionate about developing and applying research methods to answer challenging questions, enjoy collaborating closely with highly skilled cross-functional partners, and like seeing your efforts translated into real world impact, we want you on our team. Our ideal candidate is self-driven, impact- oriented, and able to translate complex challenges into actionable insights that inform design, development, and business strategy.Key job responsibilities- Scope and drive research projects that inform global communications and workplace related employee campaign strategies - Own complex, high-impact research initiatives, including the project roadmap, the design and execution of the questionnaire, the synthesis and analyses of big data sets, and the socialization of resulting insights and opportunities - Conduct generative and evaluative research to produce actionable and strategic insights - Guide a team of cross-functional partners on the execution of research programs and the delivery of results - Manage vendor relationships and research partners on large-scale, ad-hoc, and recurring quantitative research projects- Synthesize research insights and distill them into compelling narratives that frame problems and illuminate the both the customer and business value of recommended solutions- Present research findings and recommendations to stakeholders at all levels, from individual contributors to senior leadership- Continuously evaluate and improve research programs to ensure consistent delivery of actionable and relevant insights, continuously refining strategies and approaches to meet business needs and evolving ways of work- Serve as a subject matter expert, responsible for coaching and mentoring teams and stakeholders on best practices in user research methods and techniquesAbout the teamThis role will be a key lead within the newly formed Global Transformation & Insights org. Key functions within this team include Customer Insights, Business Insights, Creative + UX Design, and Communications. We are a group of builders, creators, innovators and go getters. We are customer obsessed, and index high on Ownership. We Think Big, and move fast, and constantly challenge one another while collaborating on "what else", "how might we", and "how can I help". We celebrate the unique perspectives we each bring to the table. We thrive in ambiguity. BASIC QUALIFICATIONS- 7+ years conducting mixed method user and/or market research- 3+ years of hands-on ethnographic research and moderating experience - Bachelor’s degree in Business, Psychology, Anthropology, Behavioral Economics, Data Science, or 4+ years of field research experience - Deep experience in a range of research methods, both generative and evaluative types of research, including concept development, evaluation, and refinement studies - A portfolio that illustrates how your research informed decision-making, showcasing deliverables, and your ability to extract actionable insights from qualitative and quantitative data ...

Amazon is seeking Process Engineers (PE) to work with the North America Surface Transportation (NAST) Amazon Customer Excellence System (ACES) team. The PE team is a regionally dispersed group of operational leaders driving process stabilization, standardization and continuous improvement for the NAST Network. This team is essential to establish best in class network performance across all performance paths, accelerate implementation of technology advancements and to strengthen the technical acumen and process knowledge for the operational leaders across the NAST network. As we continue to rapidly grow our yard footprint and infuse the organization with new talent, we need to ensure the operations teams are equipped with the functional expertise to successfully deliver expected gains for technology advances and network wide process improvements. The team will utilize tools to understand process control and establish process understanding with the outcome of minimizing variation between shifts, building and region, by driving standard operating procedures to deliver strong OP performance.The team will also work closely with the Benchmarking and Quality teams to identify and define the input metrics for each of the process paths to prioritize and channel resources to address gaps in these input metrics.Key job responsibilitiesAs a Process Engineer, you will be responsible for identifying the opportunities across all process paths in your yards, prioritizing the improvement opportunities and partnering with TOM and NAST stakeholders to successfully execute. This role requires the ability to demonstrate ownership within your process path performance, interpret data, and lead through influence to deliver meaningful results translating to tangible productivity and efficiency gains across the TOM network. Some of the position’s key responsibilities include:- Evaluate performance objectives and metrics across the TOM yards to proactively identify process improvement opportunities within your assigned process path- Develop and implement detailed standard operating procedures to support daily operations within optimized operating window for each fulfillment process- Partner with operational leaders within TOM/FC to execute implementation of process improvements driving stabilization and standardization- Deliver coaching and process path information to operational leaders within TOM as it relates to your respective process paths to support reduction of variation in process standards and knowledge gaps- Execute, measure and support communication of project impacts in partnership with the site leaders responsible for day to day operations- Work with cross-functional teams such as Benchmarking, Learning, TIE, Quality and TOM Operations to deliver development projects- Ability to travel up to 50% of the time to TOM yards across the continental United StatesBASIC QUALIFICATIONS- 4+ years of industrial engineer, operations engineer, manufacturing engineer, or project engineer in a manufacturing environment experience- Knowledge of Microsoft Office products and applications (Excel, PowerPoint, Word, Visio, and MS Project) at an advanced level- Bachelor's degree in engineering, management, or technology ...

Do you like to use network and Unix systems engineering to deliver simple, sustainable, and repeatable solutions? Would you like to play a key role in driving the stability and sustainability of next-generation IP networks? AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The Core Networking team is looking for a Network Development Engineer to join our Network Fabric Engineering (NFE) team. As a Network Development Engineer, you will be responsible for building, deploying and scaling the Amazon networks that support AWS, customers, and other business units, across multiple global datacenters. AWS Core Networking is focused on building Data Centers and the network that allows Data Centers to function efficiently. We own the solutions that allow racks to be aggregated and Data Centers to be interconnected. Core Networking's goal is to balance efficiency, performance and reliability to allow customers access to their applications and data.Key job responsibilitiesNetwork Development Engineers will: - Be responsible for deploying network infrastructure across all of our network fabrics that support the Amazon Retail Service, Kindle, Payments and multiple AWS services. - Deploy, scale, and automate our network across multiple global datacenters. This includes existing footprints and greenfield locations. - Drive scaling of current network designs to meet the demand of our customers. - Create simple, repetitive deployment processes that increase both velocity and quality. - Work closely with our internal customers on designs/solutions; bringing those designs/solutions from concept to production. - Create and update our network standards and ensure that the network is deployed to these standards. - Create and implement changes on the network.- Work closely with our automation teams in defining the tools that allow us to scale at higher volume.A day in the life- Work in a 24x7 team on call rotation, with ability to drive into workplace for critical events/needs.- Manage customers during problem resolution and operating efficiently under pressure.- Sit at the computer during scheduled work hours with appropriate breaks while maintaining a high level of alertness and attention to detail.- Travel to data center/network sites and Amazon/customer offices as needed.About the teamAWS Network Fabric Engineering (NFE) owns datacenter network services that provide unconstrained connectivity to our customers, such as EC2, EBS, S3 and Amazon CDO Services. We own the networks internal connection to the datacenters end to end, including scaling and operational functions, for both traditional datacenters. We also own newer AWS offerings such as Outposts and Local Zones. - Working at AWS in the Core Networking Team -Meet Matt, Director, Core Networking --- https://youtu.be/DqTStjRtjX4About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. EEO/AccommodationsAWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. You may also reach them directly by visiting please https://www.amazon.jobs/en/disability/us.BASIC QUALIFICATIONS- Bachelor’s degree in a technical discipline or equivalent experience in a large–scale network environment- 1+ years experience in a network focused hands-on technical role working with IP routing protocols/technologies and platforms in large scale data center and/or WAN network environments.- 1+ years Unix/Linux command line experience ...

Do you like helping U.S. Intelligence Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? As part of the Amazon Dedicated Cloud (ADC) Network Operations, you’ll play a key role in driving the stability and sustainability of next-generation IP networks that support the U.S. Intelligence Community. From the top of rack to the network core and everything in between, you’ll work with best-in-class Network Engineers to deliver simple, sustainable and repeatable solutions and processes and drive complex issues to resolution. Using your experience with network and Unix systems engineering, you’ll be able to fully own and transform networking projects relating to deployment, implementation, scaling, and/or optimization. As Network Development Engineer, you’ll partner with our broader Infrastructure organization on configurations standards and tools, and collaborate with Systems and Software Engineers to ensure fast, smooth roll-out of new designs and products, and also deploy and sustain networking software tools. Physical and Other Requirements: - Must be willing to support an off-hours operations escalation pager rotation. - Experience dealing with customers during problem resolution and operating efficiently under pressure. - The ability to sit in front of computer during scheduled work hours with appropriate breaks while maintaining a high level of alertness and attention to detail. - Travel to data center/network sites and Amazon/customer offices as needed. This position requires that the candidate selected be a US Citizen and obtain and maintain an active TS/SCI security clearance with polygraph.About the teamAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- A relevant degree in a related technical discipline or equivalent experience in a large – scale network environment.- Experience in a network focused hands-on technical role working with routing protocols/technologies and platforms in large scale data centre and/or WAN network environments.- Experience in a technical on-call capacity, responding to customer impacting events, mitigating and root cause analysis of those events, and experience developing engineering, deployment, or operations mechanisms to support IP network and/or networking systems. ...

Work hard, have fun, make history. That's what we do every day at Amazon. As a key leader within Amazon's Global Real Estate & Facilities (GREF) team, the Area Manager over Occupancy Planning (OP) will oversee the strategic and tactical management of space and allocations within the corporate real estate portfolio for their assigned area. The area lead collaborates closely with various stakeholders to drive successful occupancy planning initiatives and deliver data-driven recommendations for future space requirements.The Senior Manager will be expected to align real estate strategy to business needs in partnership with key GREF Stakeholders and maintain a customer centric approach. The role will partner with both business leaders and employees to understand and influence space needs and requirements to inform supply and demand allocations. The role will be responsible for developing strategic recommendations on business line space allocations at a city level by leveraging Amazon’s size and scale and translate business requirements into effective solutions aligned with the workplace strategy. The Area Lead will oversee the Northeastern U.S. program, to include planning, budgeting, and activities that support corporate office locations across their assigned area.The optimal candidate is an experienced, vibrant, and engaging professional who will excel within an entrepreneurial culture – providing vision, leadership, and communication – not afraid to dive deep into details and take ownership. They should also understand the nuance of being approachable, while at the same time consultative– providing direction/recommendations and fostering transparent relationships. The candidate must be able to balance frugality with creativity in offering solutions and approach problem-solving with an emphasis on root cause. An ideal candidate is able to navigate high level of ambiguity and demonstrate a bias for action, taking calculated risks in a fast-paced environment. Key job responsibilities• Manage and guide an OP team of vendors responsible for the tactical occupancy planning across the area, ensuring all activities align with the Amazon’s goals and standards.• Oversee the collection, verification, and analysis of headcount and space data, including current capacity and future projections, to support strategic occupancy planning and area optimization. • Act as the primary liaison between the OP area teams, the GREF regional OP manager, and local business units. Ensure effective communication and collaboration to gather strategic direction and align area occupancy plans with regional requirements and local business needs.• Develop occupancy scenarios and migration plans, evaluating multiple options to deliver data-driven recommendations that support real estate strategy and business goals. • Project Manage all occupancy planning activities, including data collection, scenario analysis, and presentation of recommendations for your assigned area to the regional OP lead; and facilitate alignment calls with Workplace Strategists.• Oversee all reporting on area-based occupancy metrics, space allocations, and other relevant data to support real estate decisions and portfolio strategy. • Manage day-to-day operational occupancy requests and coordinate with GREF teams to ensure accurate and up-to-date space utilization data and as-built documentation for assigned area.BASIC QUALIFICATIONS- Bachelor’s degree in Finance, Project Management, architecture, interior design or related field, or related professional experience.- 7+ years professional experience required - a significant portion of which should demonstrate success in leading portfolio strategy and broad scale occupancy planning and move management projects- 5+ years of experience in program/ project management, to include delivering cross functional projects ...

Come join our team to deliver globally impactful events. As the Off Campus Productions Event Producer, you will provide customer-centric event production services and overall event support at the highest level possible, serving a diverse set of Amazonian customers. The Off-Campus team is an Amazon Event Production team that brings critical production resources and services to companywide events. As the Event Producer, you will manage incoming event requests and full-cycle planning of both off campus and on campus customer events. You are the primary point of contact to serve the customer, responsible for planning, and show calling, collaboratively accountable for onsite operations, live event operations and post-production requirements. You step seamlessly into a corporate events environment, have strong organizational skills, ability to work across multiple teams and cultures, demonstrate impeccable customer service, and are energetically driven to meet the needs of customers and the team.Key job responsibilities• Act as primary POC for team, customers, organizers, production engineers, livestream technicians, and third-party production providers and over hire labor.• Lead customer meetings, and direct crew onsite for set days, rehearsals, event day(s), through strike and load out operations.• Manage meetings effectively; provide supporting documentation and align stakeholders.• Maintain multiple operations calendars and databases.• Improve efficiencies, and work to optimize standard processes.• Coordinate and improve project-related data and reporting.• Identify blockers, troubleshoot effectively, and facilitate progress.• Seek opportunities to help others improve skillsets and knowledge base.• Manage Team Goals, and programmatic initiatives, with increased ambiguity.• Travel to support events globally.Pre-Event Discovery & Planning:• Collaborate cross-team to assess and approve incoming event requests with Producer(s) and Booking Team.• Attend Discovery Calls and Planning Meetings with customer(s) and team, to understand the customer’s vision.• Manage multiple scheduling and operational calendars, to ensure planning efforts.• Manage and maintain prompt, thorough, professional communication with all team members, customers, and business partners throughout all phases of the event.Pre-event Production:• Lead Planning Meetings with customers and team to confirm final event details.• Provide production guidance to customers and team.• Lead scheduling of production resources, services, and any post-production requests.• Work on behalf of the customer to facilitate:o Third party labor requests and equipment rentalso Communication with facility partners; Security, Housekeeping, Cateringo Partner with internal team to ensure charge back• Prepare event show flow and distribute to internal teams.• Manage technical testing or technical rehearsals.• Support media playback and presentation.• Clearly communicate with all team members and stakeholders.• Coordinate personal travel arrangements, schedules, and expenses.Production: • Act as dedicated onsite POC for customers and organizers, including production team and third-party vendors.• Lead event day show flow, and act as producer show caller, or stage manager, calling the show through comm systems to the technical team.• Provide direction of relevant facility operations.• Lead onsite production engineers and over-hire labor through load in, pre-show operations, post-show wrap up and load out.• Partner with the Systems Engineer to manage technical needs.• Dynamically flex to customer needs and complications, and escalate appropriately.Post-event Production: • Oversee and manage proper strike of event venue.• Manage post-event reporting.• Manage post-event customer needs and meetings.• Manage post-event expenditures.• Provide key metrics and data to team and management.BASIC QUALIFICATIONS- 3+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- 3+ years of experience on-site live event production or event management and calling a show- 2+ years experience leading teams of (2-12 people)- 2+ years project management and organizational skills- 2+ years knowledge of Microsoft Office Suite, event planning platforms and calendaring systems- Bar-Raising verbal and written documentation- Able to clearly communicate and collaborate with team members and customers in a corporate environment- Demonstrated ability to maintain and manage complex calendaring systems and databases- Proficiency with audio, video, lighting and staging systems, including livestream operations- Scheduling and calendaring management- Familiar will event billing processes- Desire to travel ...

Job descriptionCome be a part of a rapidly expanding $25 billion dollar global business. At Amazon Business, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations reimagine buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes, unlocking our potential worldwide.The Amazon Business Enablement, Change Management, and Communications (ECMC) Team is seeking a Sales Onboarding Lead who can build and deliver sales-focused training content to customer facing sales roles and drive their success with their enterprise customers. The ideal candidate will have a strong sales and/or enablement background, superior program management skills, and a history of designing and delivering high-quality sales training programs. This role will design and deliver engaging and dynamic new hire training programs. This role will collaborate with the broader sales enablement team on projects that remove barriers and accelerate sellers’ success. This role is located in the following Amazon locations: Seattle, WA; Arlington, VA; Austin, TXKey job responsibilities• Design and deliver sales onboarding programs for Amazon Business customer facing teams including Sales and Professional Services; skills include customer engagement, sales methodology, internal sales tools, Amazon Culture, etc. Trainings will target new hires. • Design and develop creative, learner-centered, performance-based training materials in multiple modalities, e.g. instructor led and eLearning delivery• Design and execute operational aspects of training program including annual training calendar, registration processes, agenda and content, speaker schedules, etc. • Identify top challenges across Amazon Business (AB) that are preventing salespeople from delivering results and ensure those concepts are included in the appropriate learning pathways• Partner with other ECMC team members to create programs, tools, and resources that help new hires overcome blockers (online job aids & references, instructional content that supports classroom training events, and designing content for e-learning solutions)• Seek input and partnership from the diverse set of stakeholders (Sales Leadership, Sellers, Sales Operations, etc.), that have a stake in Amazon Business Enablement programs • Select and maintain pool of facilitators (sellers or product SMEs) to lead specific onboarding sessions; define and maintain the Onboarding Buddy Program• Develop and maintain training KPIs/data that contribute to monitoring the performance of training programs; iterate continuously based on these metrics• Support additional Sales Enablement projects as neededBASIC QUALIFICATIONS- Bachelor’s degree in a relevant field- 5+ years of experience facilitating training or delivering Sales Enablement programs including Sales Methodology, Salesforce training, and business skills programs to sales audiences- 3+ years of B2B/C/G direct sales or sales training experience- Current experience with Microsoft Office applications such as Outlook, Word, Excel, PowerPoint as well as online training tools such as Canva, Rise 360, Amazon Learn or Learning Management Systems ...

Amazon Web Services (AWS) seeks a creative, self-motivated, high-judgment, and organized public relations professional to support communications programs for the AWS Partner Network. The right candidate will have strong media relations experience, excellent writing skills, and possess strong organizational abilities.The AWS Partner PR Specialist will support the broader AWS Partner PR team to develop, execute, and measure strategic PR campaigns. The Partner PR Specialist will work with stakeholders across the AWS organization, including colleagues in PR, services, business, and marketing, as well as with external PR and business contacts. The Partner PR Specialist will review and edit third-party press releases, cultivate and execute thought leadership programs, and identify and drive a steady pace of proactive media coverage around the innovation AWS is driving with Systems Integrators (SIs), Independent Software Vendors (ISVs), Managed Services Providers (MSPs), startups, and other partners.The ideal candidate enjoys diving deep into technology and is motivated by a dynamic, highly creative culture where the challenge of breaking new ground and redefining best practices is welcome. The candidate must be comfortable working sensitive issues and communicating with the media on stories that can impact AWS’s reputation.Key job responsibilities• Coordinate directly with PR teams at partner organizations as well as internal stakeholders to draft media pitches to drive positive media coverage • Support broader Partner PR team to execute media campaigns or partner announcements • Review, edit, and provide feedback to ensure accurate positioning of AWS in third-party press releases • Develop and foster relationships with key media and industry influencers • Develop briefing materials, prep spokespersons, and facilitate media interviews • Regularly review and digest industry media coverage• Aid in tracking and delivering results to internal stakeholders BASIC QUALIFICATIONS- 5+ years of recent professional communications or public relations experience- Bachelor's degree ...

The Amazon Web Services (AWS) Partner Programs Enablement Manager is an integral part of the Public Sector (PS) Partner Programs team and is in a key position to help grow our cloud computing business making an impact in an exciting, growing market. AWS is leading the shift in computing and is looking for world-class candidates to help shape and deliver our partner programs. There's never been a better time to join our growing Partner Programs team!In this role, you will lead the development and execution of specific enablement and communication workstreams that help Public Sector Partners accelerate their AWS business. You will work cross-functionally with AWS partner teams to scope and build communication and enablement efforts that help solve partner and customer challenges. The ideal candidate is experienced in communications, enablement program development, cross functional relationships, management, reporting, training and communicating to a variety of audiences. You must have the ability and initiative to understand complex business needs and solve them with programs. You must be highly organized and thrive in a fast-paced environment.Key job responsibilities• Create, manage, and lead successful execution of cross-functional partner program enablement workstreams supporting internal stakeholders working with Public Sector Partners;• Develop and lead global partner program communication workstreams, aligning with AWS best practices and leveraging internal, cross-functional resources;• Manage cross-functional relationships with leaders across PR and enablement teams, as well as centralized sales teams;• Work closely with partner program owners to identify knowledge gaps, design and implement resources to drive successful business outcomes; • Collaborate with subject matter experts to develop content and critical partner program communications;• Develop and deliver key messaging to stakeholders regarding partner program guidelines and critical updates;• Review and manage the existing partner program content library to determine opportunities to improve the learning experience for stakeholders, and drive awareness of resources through internal platforms;• Develop project and workback plans to support delivery of communication and enablement workstreams, including content for global, Public Sector facing events;• Lead and champion stakeholder feedback mechanisms;• Lead impact evaluation of enablement and communication workstreams and assets, and leverage feedback mechanisms to inform a data-led strategy;• Leverage strong writing and speaking skills to communicate to executive leadership and stakeholders through regular touch points (monthly business reviews, strategy narratives, document reviews, etc.)About the teamThe Public Sector Partner Programs team drives partner program usage, benefits, and customization for AWS Partners working in Public Sector in order to accelerate their revenue growth, profitability, and transformation with Public Sector end customers. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 8+ years of relevant experience (Enablement programs, Marketing, Communications, Business Development)- Understanding and experience with Cloud Computing- Experience working with Partner organizations- Experience with work management platforms (eg. Smartsheet, Asana) ...

The Regulatory Intelligence, Safety and Compliance (RISC) team protects Amazon customers from products that are illegal, illegally marketed, unsafe, or otherwise prohibited by Amazon policies. We are seeking a new team member to contribute to Amazon's product safety and compliance program, to maximize lawful selection and customer trust while minimizing unlawful selection, product risk and negative value actions on customer trust.As a Policy Specialist, you will be partnering with different legal and business teams to understand regulatory requirements and translate that into actionable requirements for program, tech, and operational teams. You'll analyze emerging regulatory trends, develop policies, and work with the program team to implement these effectively. Your expertise will be key in ensuring regulatory compliance, managing and mitigating risks, and aligning our practices with business goals.Additional perks of the job:• Team rapidly expanding; excellent opportunity for career advancement and upward mobility• Learn about products you never knew existed on AmazonKey job responsibilities• Partner effectively with Legal teams to monitor regulatory developments in US and Canada, and integrate legal and compliance risk analysis in support of key policy decisions• Translate legal goals into requirements for develop and manage compliance controls for program, tech, and operational teams• Perform legal research into a variety of complex federal, state, and local regulations.• Support legal teams for engagement with Regulators and reporting• Make high-judgement risk-based decisions regarding policies related to regulatory compliance in order to meet regulatory obligations • Handle complex regulatory policy related Business and Operational escalations, and provide guidance backed by data driven research• Engage directly with selling partners to improve product compliance and address concerns• Perform analysis of data from a variety of sources to identify possible risk indicators to support policy decisions• Analyze data and metrics to identify trends and opportunities for process improvementAbout the teamHere at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to help each team member develop into a better-rounded professional.BASIC QUALIFICATIONS- 4+ years of program or project management experience- Bachelor's degree or equivalent- Experience handling confidential information ...

Global Real Estate and Facilities (GREF) team is looking for a Portfolio Manager to work in a fast-paced, high-impact, exciting, and growing organization. We are looking for someone who is bright and motivated with a proven history of high performance. The right candidate will be self-driven, and able to work with minimal oversight and guidance. They will be an experienced and vibrant professional who excels within an entrepreneurial culture – providing vision, leadership, and communication. GREF provides real estate transaction expertise, business partnering, space & occupancy planning, capital investment program management and facility maintenance and operations across multiple countries. We partner with suppliers to ensure quality, innovation and scalability with Amazon’s business and utilize customer driven feedback to continuously improve and exceed employee expectations. This position will be responsible for the Real Estate and Facilities of Amazon’s Arlington portfolio reporting to the AMER- Area 2, Sr. Portfolio Manager. The Portfolio Manager must operate as a true partner to Business Leaders, Finance, Design & Construction, Strategy & Occupancy Planning, Transaction Management, HR, IT, Corporate Security, Public Relations, Procurement and other functional areas. They must demonstrate ownership,, bias for action, attention to detail and be comfortable operating in both the strategic and tactical levels, simultaneously acting as an internal ambassador, educator, analyst, solutions architect, and implementer with a two-way door mindset. The Portfolio Manager's ability to build relationships within the wider GREF team- both with key vendors and internal business partners- is critical, as is the ability to operate within a fast-paced and complex environment. One of the primary roles is to be a partner to Amazon’s teams across this geographic region, earning their trust and building sustainable solutions for our workplace. Having passion for business partnering is key as well as a good insight and operational experience in Property and and Facilities Management Operations with an excellent and in-depth knowledge of financial oversight. This individual also has experience developing, implementing and managing a number of scalable programs and is an excellent communicator. This role requires that the Portfolio Manager knows each of their sites and key customers (businesses) within the portfolio and all of their key details, complexities and required critical dates and events to ensure a comprehensive understanding of the lease, the landlord, the site's key strengths, issues, compliance needs and will inform any critical decisions and recommendations from a portfolio management perspective. The Portfolio Manager will work closely with and be responsible for coordinating all colleagues and partners (i.e., Project Managers, IT, Security, etc.) to align on the project delivery and ensure successful delivery.Key job responsibilitiesEnsures all facilities and programs are operated and maintained in alignment with established standards and procedures. Further develops standards and procedures as business and customer needs evolve; Build strong relationships with key business stakeholders by monitoring and listening to feedback, delivering bespoke reporting for business-critical elements; for example occupancy, new site launches and facility improvements. Ensure that the buildings for which responsibility is held are presentable, clean, safe and provide an acceptable environment for occupants and visitors. Comfortable with legal terms and structures for standard commercial contracts and leases.Conducts site inspections, facility audits, work order progress reports, and other related reports.Collaborate with cross-functional partners such as HR, IT, PR, Procurement, Corporate Security, Environmental Health& Safety, and Business Continuity;Responsible for managing portfolio-wide IFM program operations such as reception, food, mail services, moves/adds/changes, commute, and post-occupancy-projectsProvides strategic direction to facilities management teams (direct reports and outsourced vendor teams) who oversee facilities operations of area/locations/sites.Ensures that all relevant financials by are/country, building and projects are aligned with budgets, compliance and specific timelines. Effectively manages escalations, correction of errors, demonstrating sound judgment in making required trade-offs between business opportunity vs. resourcesBASIC QUALIFICATIONS- 7+ years of corporate real estate management experience- Bachelor's degree or equivalent ...