Arlington

Amazon’s Disability & Leave Services (DLS) team in the HR Services organization is building a best-in-class case management program to deliver leave of absence, disability and accommodation services to Amazon employees across the U.S. The Work Wellness Coaching Program provides a highly individualized accommodation coaching service as required under the Americans with Disabilities Act (ADA). It is tailored to the specific identified needs of the employee as defined by the employee and the business. Work Wellness Coaching is a short-term accommodation that helps employees with qualifying disabilities learn, manage, and perform the essential functions of their job. Role Description: The Work Wellness Coach (WWC) is a key member of our accommodations team, providing virtual 1:1 coaching services to Amazon employees with ADA-qualifying cognitive and mental health disabilities. A WWC supports employees with disabilities across all business settings that affect executive functioning such as focus, memory, communication, and decision making. A successful WWC works with the employee to identify barriers related to their disability and creates individualized coaching plans to mitigate those barriers that impact job performance. They are a disability coaching subject matter expert, providing consultation and collaborating with internal team members to devise innovative accommodation solutions, and establishing ramp-back accommodation support for employees ending leave. Successful candidates will have expert resource knowledge and superior communication skills with proven success in case management of complex disabilities and influencing across multiple professional settings. Roles and Responsibilities - Provide disability coaching, resource referrals, information, and support to employees with qualifying conditions, as well as relevant supervisors, Human Resources, and other partners to support Amazon’s retention efforts - Identify individual support needs and barriers related to disability, as well as learning and communication style. - Creating coaching plans outlining frequency, duration, and scope of coaching activities tailored to individual needs. Support needs could include: improving communication, organization, planning, workload management, etc. - Problem-solving or role-playing scenarios for stressful work situations and self-advocacy - Improving work habits, creating systems and routines, and creating tools for handling day-to-day stressors - Maintain a high level of communication with all stakeholders: Accommodation Consultants, HRBPs, hiring managers, third party vendors, and other members of the Disability and Leave Services team - Make accommodation recommendations and refer employee to appropriate internal and external resources - Research relevant training topics and conduct training for DLS team members, HRBP’s, and hiring managers as needed - Assist in tracking trends related to case types and employment classifications to aid in new program initiatives Key Competencies: - Demonstrated ability to collaborate effectively with a diverse set of multi-level stakeholders and drive appropriate solutions - Knowledge of federal and state disability laws and resources - Excellent customer service and communication skills, both verbal and in writing. - Strong problem solving, critical thinking, time management and priority setting skills - Ability to build rapport and communicate effectively with all levels of business contacts - Ability to diagnose problems, identify and drive appropriate solutions - Demonstrated ability to deal with confidential information, including sensitive human resources situations (performance coaching, delivering disciplinary plans, etc.) - Experience working with Vocational Rehabilitation and government programs - Experience with coaching or providing direct support to individuals with disabilitiesBASIC QUALIFICATIONS- Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience- Knowledge of Microsoft Office products and applications ...

At Amazon, we're working to be the most customer-centric company on earth. To get there, we're seeking a ELM Project Manager to work within the Global Central RME team.This role requires deep expertise in project management, strong technical acumen, and the ability to coordinate cross-functional teams ensuring on-time delivery and high-quality outcomes.Successful candidates will have Engineering Program and Project Management experience combined with a strong technical problem-solving ability. Will prepare and deliver the RME launch plan for new sites subsequently supporting the RME field team in the execution of launch activities. Constantly aiming for safety, better equipment uptime, efficiency, cost management, quality, customer satisfaction, and ultimately profitability within Amazon. The candidate will work closely with site delivery team, the central reliability team and operational sites to deliver robust equipment to our network.This role involves a travel requirement of up to 75%Key job responsibilitiesManage the end-to-end project lifecycle for new launches, including requirements gathering, planning, resource allocation, risk mitigation, and successful deployment.End-to-end ownership for large-scale engineering projects (planning, design, installation, commissioning and qualification, launch support).Assess and communicate project status, drive escalations on potential risks and delays across multiple teams.Collaborate closely with engineering, product, and operations teams to define project scope, objectives, and success criteria.Develop detailed project plans, schedules, and milestones, and ensure effective communication and coordination across all stakeholders.Developing Business Continuity and Risk Mitigation plans with site RME teams to allow a seamless handover to Construction or Operations Engineering.Resource planningSupporting the expansion and execution of the RME qualification process, including vendor management and feedbackA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! BASIC QUALIFICATIONS- 5+ years of industrial engineer, operations engineer, manufacturing engineer, or project engineer in a manufacturing environment experience- Bachelor's degree ...

Device Economics is looking for an economist experienced in causal inference, empirical industrial organization, forecasting, and scaled systems to work on business problems to advance critical resource allocation and pricing decisions in the Amazon Devices org. Output will be included in scaled systems to automate existing processes and to maximize business and customer objectives.Amazon Devices designs and builds Amazon first-party consumer electronics products to delight and engage customers. Amazon Devices represents a highly complex space with 100+ products across several product categories (e-readers [Kindle], tablets [Fire Tablets], smart speakers and audio assistants [Echo], wifi routers [eero], and video doorbells and cameras [Ring and Blink]), for sale both online and in offline retailers in several regions. The space becomes more complex with dynamic product offering with new product launches and new marketplace launches. The Device Economics team leads in analyzing these complex marketplace dynamics to enable science-driven decision making in the Devices org. Device Economics achieves this by combining economic expertise with macroeconomic trends, and including both in scientific applications for use by internal analysts, to provide deep understanding of customer preferences. Our team’s outputs inform product development decisions, investments in future product categories, product pricing and promotion, and bundling across complementary product lines. We have achieved substantial impact on the Devices business, and will achieve more.Device Economics seeks an economist adept in measuring customer preferences and behaviors with proven capacity to innovate, scale measurement, and drive rigor.The candidate must be passionate about advancing science for business and customer impact.BASIC QUALIFICATIONSPhD in economics or equivalentDeep knowledge of observational causal interference methodsStrong background in statistics methodology, applications to business problems, and/or big data. ...

We believe that everyone who comes to Amazon should be able to build their career. Amazon Career Choice empowers employees to learn new skills for career success at Amazon or elsewhere.Career Choice transitions associates advance their careers. We do this by building relationships with businesses both internal and external to Amazon to establish hiring partnerships and deeply understand the roles that are in demand. We then identify, select, and manage educational provider partners that can best prepare associates for these roles. For us, success is an associate completing an educational program and then being placed in a job using the skills they learned during the program.We are looking to hire a highly analytical, creative, systems-thinker with good judgment who can drive results by working collaboratively with both internal and external stakeholders. This role will focus on designing and managing educational programs that are based on employer needs to create seamless pathways to new upwardly mobile career fields. Our team takes a data-driven approach to measure success and focus efforts on maximizing outcomes for associates.We expect that you come to the team with experience in postsecondary education, vocational education and training, workforce development, and/or high-volume entry-level talent acquisition. You will be responsible for identifying and developing hiring partnerships with employers both internal and external to Amazon, seeking hiring commitments from these employers, selecting educational partners, providing feedback on program design and curriculum, facilitating regular business reviews, and facilitating strategic interventions to facilitate positive outcomes for Amazon associates. Key job responsibilities- Drive overall program strategy for an assigned Field of Study (e.g. Technology, Transportation, Healthcare), as well as tactically engaging teams within and outside our organization to deliver high-quality program options for Amazon associates- Develop new relationships with businesses inside and outside of Amazon to hire Career Choice graduates- Identify and learn from high-performing educational provider partners- Apply advanced knowledge of postsecondary education and systems to coordinate program design and launch within schedule and budget constraints- Set objectives, analyze data, drive improvements that are quantified with metrics; influence resource allocation based on those metrics- Write clear, effective narratives and presentations to communicate progress and outcomes at the executive level- Lead complex medium- to large-scale projects that are business critical, and may be global in nature. May lead other benefit managers and team members for large projects- Recommend improvements to the way our programs are scoped, built, and deployed- Make smart trade-offs (e.g., time vs. effort vs. deliverables) and create plans that have clear, measurable success criteria- Solve ambiguous problems and proactively identify and mitigate risks before they become roadblocksBASIC QUALIFICATIONS- 8+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Related experience in postsecondary education, vocational education and training, workforce development, and/or high-volume entry-level talent acquisition ...

As a Workplace Health & Safety Vapor Mitigation Specialist, you will be responsible for partnering with various stakeholders and teams around the world to support real estate transactions, mitigation strategy development, and ongoing property management. You will perform transaction related due diligence, scope and manage remediation and mitigation projects, support renovation projects at existing sites, develop Amazon standards and policies, oversee operations, maintenance, and monitoring of environmental systems, and implement and execute the requirements of Amazon programs. In this role, you will assist in managing properties at the corporate level and ensure that risks and liabilities are appropriately evaluated and mitigated as a part of our transactions and ongoing operations.To be successful in this role, you will possess exceptional organizational and communication skills and be able to send both verbal and written clear, concise, and consistent messages. You should possess site assessment, investigation, and remediation and mitigation knowledge and experience, and understand regulatory environments and environmental risk particularly around vapor and methane intrusion. You should be able to demonstrate this expertise when working with multiple internal and external teams.Key job responsibilitiesProvide subject matter expert reviews of due diligence-related reports including Phase I and Phase II Environmental Site Assessments, historical reports, regulatory agency assessments, health-risk assessments, and vapor and methane mitigation plans.Scope, manage, review phase II site investigations for soil vapor and/or methane including identifying data gaps, risks, and/or feasibility of mitigation or remediation approaches.Scope, review, and oversee construction of vapor and methane intrusion mitigation systems including assessing value engineering, cost estimates, quality control, and start-up testing.Liaise with Real Estate, Legal, Design, Construction, and site Launch teams about required mitigation and ongoing environmental oversight and management including costs and timelines.Assist real estate and construction legal teams with drafting protective language concerning hazardous materials, pre-existing contamination, and design, construction, and operations, maintenance, and monitoring of mitigation and remediation systems.Evaluate renovation proposals to identify potential exposure routes, data gaps, impacts on engineering controls, and/or mitigation repairs or new requirements; develop construction plans to manage renovations risks.Perform site visits during due diligence, construction, mitigation system operation, and/or to support site renovation.Demonstrate that you can develop and lead initiatives and programs, and prioritize and lead multiple projects and assignments concurrently.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! BASIC QUALIFICATIONS- 8+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor's degree ...

The Global Central Reliability Maintenance Engineering team is seeking for a ELM Program Manager for expanding Base Building Throughput Qualification in the International business units (LATAM, MENA) !Amazon’s mission is to be the earth’s most customer-centric company with a unique culture built on pioneering into unknown and new frontiers.The Base Building ELM Program Manager supports the construction phases, building equipment installation, working with data to find root causes and generate improvements on further launches and retrofits across Europe. Join us to provide customers with an incredible package delivery experience aiming to deliver reliable and maintainable facilities from Day1.Key job responsibilitiesManage new and existing Throughput Qualification program, successfully delivering projects and goals across multiple sites to measure building readiness.Work directly with external providers, customers, and partner teams to craft and deliver scalable solutions during the building testing.Management of existing Throughputs Qualification program including Fire and Life Safety, Heating, Ventilation, air conditioning, and building management system on existing electrical systems. ELM Program Manager will focus on electrical system, include overseeing the planning, execution, and continuous improvement of the pre-launch electrical testing program. Manage the coordination and execution of planned electrical shutdowns to facilitate necessary testing and maintenance activities Own program communication, accelerating progress by driving crisp and timely decisions, clearing blockers (e.g., path to green), escalating as appropriateInfluence design and development of strategic processes.Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects and using this data to drive/influence business decisions.Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers.Manage post-launch support plans (e.g., post-mortem, issue/ticket management, etc.) and look for opportunities to improve program quality and operational excellence.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! BASIC QUALIFICATIONS- 5+ years of industrial engineer, operations engineer, manufacturing engineer, or project engineer in a manufacturing environment experience- Knowledge of Microsoft Office products and applications (Excel, PowerPoint, Word, Visio, and MS Project) at an advanced level- Bachelor's degree in engineering, management, or technology ...

The Global Central Reliability Maintenance Engineering team is seeking for an ELM (Early Life-cyle Manager) specialised in strengthening our Base Building Qualification processes!Amazon’s mission is to be Earth’s most customer-centric company with a unique culture built on pioneering into unknown and new frontiers.The Base Building ELM Project Manager supports the construction phases, building equipment installation, working with data to find root causes and generate improvements on further launches and retrofits across Europe. Join us to provide customers with an incredible package delivery experience aiming to deliver reliable and maintainable facilities from Day 1.This role includes a travel requirement both domestic and internationally up to 40% of the timeKey job responsibilities• Manage projects and initiatives, provide progress reports and KPIs (Key Performance Indicators) for significant milestones and mitigate conditions affecting project cost or schedule• Lead installation and operation quality inspections and equipment commissioning for base building equipment drive continuous improvement.• Lead RME input for development of Building templates specification and site specific composites• Lead continuous improvement for all new buildings including cross functional collaboration with design and construction, change management and procurement.• Support construction and launch execution teams leveraging discussions with vendors and other departments representatives.• Integrate RME (Reliability Maintenance Engineering) policies and deliverables into the launch plans and provide guidance and direction to other departments to cascade this into the designs, contract and commissioning phases.• Capture lessons-learned and develop/execute action plans to improve quality or efficiency of new facility launches• Specify and coordinate standards and deliverables for new equipment being turned over to RME.• Understand the anticipated life cycle cost based on initial design and planned design improvementsA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! BASIC QUALIFICATIONS- 5+ years of industrial engineer, operations engineer, manufacturing engineer, or project engineer in a manufacturing environment experience- Bachelor's degree ...

The Global Corporate Employee Relations (GCER) team at Amazon is seeking an Employee Relations Manager to support Amazon Web Services (AWS) Amazon Infrastructure Services (AIS) teams. The position requires an individual who has significant employee relations experience, deep subject matter expertise, and strong leadership, communication and interpersonal skills. These competencies will enable the individual to work both independently to successfully manage a broad spectrum of ER issues and with employees and partners across Amazon’s wide geographic and cultural scope.The central objective of the Global Corporate Employee Relations at Amazon team is to ensure our organization’s treatment of every employee is fair, respectful, and consistent with our core business values, policies and objectives as we Strive to be Earth’s Best Employer. To support that mission, this position’s responsibilities fall into proactive and reactive categories. Reactive responsibilities include leading the response to critical ER/LR issues, both individually and/or through a team. These matters are highly sensitive and typically must be successfully completed with limited time, such as conducting workplace investigations and advising on challenging employee situations. The Manager, Employee Relations – AWS, AIS will also lead crisis-oriented responses, including de-escalating and resolving workplace issues and managing ER/LR escalations from senior business leadership, PXT, and/or legal stakeholders. When questions or concerns arise either 1/within the LR space or 2/in ER/LR matters outside of North America, the Manager works closely with their ER and LR peers to gather subject matter expertise, compile data and insights, and swiftly partner to provide strategy, guidance, and support to PXT leadership and the business.The position reports to the Principal, Global Corporate Employee Relations. This is a full-time position that could require significant travel, up to ~30% of the time over the course of the year.Key job responsibilitiesBalancing time between reactive/crisis-response matters and proactive work is a critical component for success in the position. The individual will also lead the design, development and execution of proactive initiatives that improve the employee experience. Examples may include:• Analyzing, diagnosing, designing, and revising people programs, policies, and practices to drive and sustain positive employee relations and best practices in partnership with PXT and the business • Designing mechanisms to collect and analyze multiple levels of employee feedback and insights• Deep diving data and metrics from multiple inputs to draft and deliver regular reporting and recommendations to senior PXT partners and business leaders• Working directly with employees at all levels to identify, address and resolve concerns through conflict resolution and one-on-one coaching• Designing and conducting positive employee relations trainings and other capability building initiativesBASIC QUALIFICATIONS• Seven (7) years direct experience in employee relations, human resources or employment/labor law with an emphasis on employee relations work• Bachelor’s degree • Experience working with and applying employment & labor laws throughout the United States • Experience assessing complex data sets, developing recommendations based on assessments, and influencing action by PXT and/or business leaders • Technically proficient in MS Word, Outlook, Excel, and PowerPoint ...

The Global Corporate Employee Relations (GCER) team at Amazon is seeking an Employee Relations Manager to support Amazon Web Services (AWS) Utility Computing (UC) teams. The position requires an individual who has significant employee relations experience, deep subject matter expertise, and strong leadership, communication and interpersonal skills. These competencies will enable the individual to work both independently to successfully manage a broad spectrum of ER issues and with employees and partners across Amazon’s wide geographic and cultural scope.The central objective of the Global Corporate Employee Relations at Amazon team is to ensure our organization’s treatment of every employee is fair, respectful, and consistent with our core business values, policies and objectives as we Strive to be Earth’s Best Employer. To support that mission, this position’s responsibilities fall into proactive and reactive categories. Reactive responsibilities include leading the response to critical ER/LR issues, both individually and/or through a team. These matters are highly sensitive and typically must be successfully completed with limited time, such as conducting workplace investigations and advising on challenging employee situations. The Manager, Employee Relations – AWS, UC will also lead crisis-oriented responses, including de-escalating and resolving workplace issues and managing ER/LR escalations from senior business leadership, PXT, and/or legal stakeholders. When questions or concerns arise either 1/within the LR space or 2/in ER/LR matters outside of North America, the Manager works closely with their ER and LR peers to gather subject matter expertise, compile data and insights, and swiftly partner to provide strategy, guidance, and support to PXT leadership and the business.The position reports to the Principal, Global Corporate Employee Relations.This is a full-time position that could require significant travel, up to ~30% of the time over the course of the year.Key job responsibilitiesBalancing time between reactive/crisis-response matters and proactive work is a critical component for success in the position. The individual will also lead the design, development and execution of proactive initiatives that improve the employee experience. Examples may include:• Analyzing, diagnosing, designing, and revising people programs, policies, and practices to drive and sustain positive employee relations and best practices in partnership with PXT and the business• Designing mechanisms to collect and analyze multiple levels of employee feedback and insights• Deep diving data and metrics from multiple inputs to draft and deliver regular reporting and recommendations to senior PXT partners and business leaders• Working directly with employees at all levels to identify, address and resolve concerns through conflict resolution and one-on-one coaching• Designing and conducting positive employee relations trainings and other capability building initiativesBASIC QUALIFICATIONS• At least seven (7) years direct experience in employee relations, human resources or employment/labor law with an emphasis on employee relations work • Bachelor’s degree • Experience working with and applying employment & labor laws throughout the United States • Experience assessing complex data sets, developing recommendations based on assessments, and influencing action by PXT and/or business leaders • Technically proficient in MS Word, Outlook, Excel, and PowerPoint ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon is looking for a results-oriented individual to join the AWS Energy Team. In this role, you will support AWS’s infrastructure expansion by leading energy projects with electric utilities and energy companies across AWS regions. This role will collaborate with internal and external stakeholders to grow AWS’s diverse, reliable and low-cost energy supply. The candidate must be able to manage the execution of multiple large scale power infrastructure projects across different geographies in AMER East. The candidate will manage utility interactions, work with internal and external engineering, real estate and planning teams to deliver the electric infrastructure to serve AWS data centers, including but not limited to managing the utility, EPC vendor and/or Owners Engineer to meet AWS’ needs. The candidate will work as part of an integrated team to implement energy program requirements and deliver tangible reliability and cost saving results. The ideal candidate will possess a strong energy background and a proven track record of developing and delivering on innovative energy projects. The candidate will have experience working with regulated electric utilities to develop, contract and deliver medium and high voltage power infrastructure, and related tariffs and agreements. The right candidate will have a demonstrated ability to think strategically about the business, operations, and technical challenges, with the skill-set to drive tactical execution of project schedules, contracts, initiatives and team goals. By establishing and growing business and technical relationships, and managing the day-to-day interactions with these partners, you will be responsible for ensuring energy requirements needed to support AWS’s global infrastructure expansion are met. This role requires some domestic travel (less than 20%). Key job responsibilities · Manage multiple Utilities, EPC and Owner's Engineers to deliver a portfolio of inflight medium voltage and high voltage power infrastructure projects. · Manage capital budgets for electrical infrastructure and energy projects. · Collaborate with the internal teams and regulated utilities on the implementation and management of energy and projects in a timely and accurate fashion. · Identify and develop innovative cost savings projects and initiatives related to energy infrastructure and supply. · Work with utility regulators to develop policies and guidelines that enable broader AWS strategies and objectives.A day in the lifeOur team is accountable for the full lifecycle of utility power delivery to existing and future AWS data centers throughout North and South America. We are uniquely positioned and encourage to execute innovative energy solutions that accelerate our sustainability goals, improve power reliability and optimize costs.Our team is dedicated to supporting new team members in an environment that celebrates knowledge sharing and mentorship. Projects and tasks are assigned in a way that leverages your strengths and helps you further develop your skill set. Here at AWS, we embrace our differences and are committed to furthering our culture of inclusion.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor's Degree (BA/BS) in Engineering/Business or other technical field, or an additional 4+ years of relevant experience- 5+ years of experience working in utility/energy industry in a commercial/business development or technical role- 2+ years of experience developing and delivering Medium Voltage and High Voltage electric infrastructure projects in a planning or project management role- 2+ years of experience reviewing energy projects and contracts with utilities and contractors- 2+ years of experience collaborating with external stakeholders to drive projects ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon is seeking a self-starter to join the AWS Energy team in pioneering the future for data center utility power by developing and executing the strategy by which AWS delivers energy projects and partners with electric utilities and energy companies across the Americas. This individual will define the end to end (generation, transmission, distribution, backup power) power strategy for scaling and operating AWS’ diverse, low-cost energy supply. In this role, you will manage multiple, large scale and technically complex power infrastructure projects across multiple geographies by facilitating close collaboration between both internal and external stakeholders. Within the overarching strategy, this individual must be resilient in exploring and discovering new supply opportunities (that delivery both near term capacity with an accelerated path to net-zero carbon supply), ultimately converting them into tactically sound and executable energy projects while working to reduce energy capital and operating expenses. Internally, responsibilities outside of implementing the defined strategy include reporting status, risks, mitigations and successes to C level and VP level leadership, as well as influencing multiple cross-functional partner teams in the overall data center capacity delivery business process. Externally, this role takes ownership of managing utility interactions, coordinating efforts between real estate, engineering and planning teams in site evaluation, project engineering, scheduling and budgeting, including influencing and contracting with the utility, EPC and/or Owner’s Engineer to meet AWS’ needs. The individual will work in an integrated team to implement a strategy that meets and exceeds AWS’ energy program requirements while delivering projects on time, with tangible reliability and cost-saving results. The ideal candidate will possess a strong energy background and a proven track record of developing and delivering on innovative energy projects. Experience working with regulated electric utilities to develop, contract and deliver medium and high voltage power infrastructure, including related tariffs and supply agreements, is a must. In this role, you will negotiate and execute power supply contracts across AWS regions and create innovative supply structures that integrate our renewable energy portfolio and Support the growth of clean energy via utility partnerships. The right candidate will have a demonstrated ability to think strategically about the business, operations, and technical challenges, with the skill-set to drive tactical execution of project schedules, contracts, initiatives and team goals. The candidate must have experience in reliably driving initiatives to completion in high speed, constrained and ambiguous environments, with practice in escalating and reporting to many organization leaders and teams across multiple levels. By establishing and growing business and technical relationships, and managing the day-to-day interactions with these partners, you will be responsible for ensuring energy requirements needed to support AWS’s global infrastructure expansion are met.Key job responsibilitiesLead the development and execution of a comprehensive utilities strategy for AWS data centers for new and Machine learning regions• Manage multiple Utilities, EPC and Owner's Engineers to deliver MV and HV power infrastructure, including negotiations and contracting.• Develop and execute energy strategies that leverage capital projects (utility grid connections, high voltage substations, energy storage, etc) to reduce long term energy costs. Manage capital budgets for electrical infrastructure and energy projects.• Work collaboratively with Amazon CFE/RE team to support the development of strategic energy sourcing opportunities• Execute electricity supply contracts that create new clean energy capacity on the grid (through utilities), reduce cost, minimize risk and leverage opportunities that benefit Amazon• Manage a portfolio of complex energy projects• Collaborate with internal teams and regulated utilities on the implementation and management of energy projects to meet the business timelines.• Identify and develop innovative cost savings projects (capital and operational) and initiatives related to energy infrastructure and supply.• Responsible for completing due diligence on in-market opportunities and developing those opportunities into cost savings for the business.• Work with utility regulators to develop policies and guidelines that enable broader AWS strategies and objectives.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Our team is accountable for the full lifecycle of utility power delivery to existing and future AWS data centers throughout North and South America. We are uniquely positioned and encourage to execute innovative energy solutions that accelerate our sustainability goals, improve power reliability and optimize costs.Our team is dedicated to supporting new team members in an environment that celebrates knowledge sharing and mentorship. Projects and tasks are assigned in a way that leverages your strengths and helps you further develop your skill set. Here at AWS, we embrace our differences and are committed to furthering our culture of inclusion.BASIC QUALIFICATIONS- Bachelor's Degree (BA/BS) required in Engineering/Business or other technical field- 5+ years of experience working in utility/energy industry in a commercial/business development or technical role- 2+ years of power transaction or contracting experience in US East (PJM, MISO, SPP, SERC) energy markets- 2+ years of experience performing financial models and analysis on rates and energy cost, negotiation interconnection agreements and related contracts with utilities and contractors- 2+ years of experience managing multiple million dollar power infrastructure contracts with external stakeholders t ...

Note: Amazon internships are full-time (40 hours/week) for 12 consecutive weeks, starting May/June 2025. Applicants should have at a minimum one quarter/semester remaining after their internship concludes. This internship role is required to be onsite 5 days a week in Arlington, VA.This position requires that the candidate selected be a U.S. citizen and be able to obtain/maintain an active TS/SCI security clearance with polygraph at the conclusion of the internship.Are you passionate about leading teams that deliver enterprise cloud computing solutions to a diverse and challenging set of customers? Do you want to experiment with innovative technologies, including Cloud Computing, Machine Learning, and Internet of Things?At Amazon Web Services (AWS), we’re seeking interns to join our AWS Engagement Management Internship program with Professional Services. This is a unique opportunity for driven individuals to learn a key role in a fast-growing business, delivering significant value to AWS customers of all sizes from nimble startups to global brands. As a Professional Services intern, you will gain hands-on experience in cloud computing, develop business acumen, and learn about Amazon’s peculiar culture. The skills and experiences provided in the program are highly sought after and have the potential to accelerate your career in tech.Engagement Managers lead the delivery of AWS cloud products and services that enable our customers to realize their business objectives. Professional services engagements focus on the full platform of AWS customer solutions to help our customers and partners remove constraints and accelerate their cloud computing journey on AWS. This role will focus on building your consulting capabilities by working alongside our Engagement Management Team on AWS development initiatives. Under the guidance and supervision of an Engagement Manager, you will learn about AWS products and services, and support in facilitating and monitoring cloud adoption engagement activities. You will learn AWS consulting skills to make appropriate data-driven decisions and drive business communication and decisions with internal and external stakeholders. You will track customer engagement, schedule, scope, financials, and outcomes based on customer contracts and AWS frameworks. Upon successful completion of the internship program, select interns may receive a full-time offer to join as a Professional Services Associate Engagement Manager in Arlington, VA, Herndon, VA, or Baltimore, MD, that has up to 75% travel associated. While many of our customers engage ProServe virtually, there is always the potential that a customer might choose to include travel in their contract. If this sounds exciting to you - come build the future with us!Key job responsibilitiesCollaboration: Interface with various customers and internal AWS stakeholders consisting of Engagement Managers, Practice Managers, and project teamsCommunication: Present to team members and audiences of all levels using effective verbal and written communication skillsSelf-Directed: Work effectively in a dynamic environment with changing priorities and able to take proactive steps to exceed customer expectationsBASIC QUALIFICATIONSEnrolled in a Bachelor's degree program or higher in Business, Project Management or STEM related field (Computer Science, Computer Engineering, Information Technology, etc.), with a conferral date between December 2025 and August 2026Experience assisting in project or program delivery. ...

AWS Engagement Managers seek to understand our customers’ needs, their missions, how success is defined, and ensure that we are exceeding expectations in developing and delivering solutions. As an Engagement Manager, you will collaborate across roles to understand a customer’s mission objectives and define project goals. You will lead peers, small teams, or groups of teams made up of AWS members, customer Stakeholders/SMEs, and potentially other vendors to create and execute a plan to achieve project goals by understanding AWS technologies, best practices, as well as the client environment. You will identify and mitigate limitations to execution.You will guide customers through their cloud journey to transform their business. You will leverage AWS mechanisms to help customers envision strategic goals and requirements. You will use agile delivery methodology to lead project teams consisting of business and technical resources while managing scope, schedule, and cost. You will use your management and leadership capabilities to successfully execute project plans, remain sensitive to customer needs, resolve issues, escalate when appropriate. You will work to exceed customer expectations by enabling stakeholder capabilities and increasing cloud adoption.Key job responsibilitiesYou will be passionate about working at AWS and live our credo of “Work hard. Have fun. Make history.” You will be willing to take on any challenge and make a significant impact for your customer.You will enjoy working with State Local Government and Education customers to help them envision transformational cloud initiatives. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of customers.You will deliver business objectives by managing a matrixed team across multi-stream, agile, technical engagements for customers. Plan, organize, and manage all phases of a project lifecycle to ensure successful delivery. This includes capturing and validating requirements, developing and managing project governance plans, project schedules and milestones, budgets, team goals, and defining success criteria.You will ensure goal alignment across stakeholder groups which may include customers, internal teams, and partners. Create and deliver communication tailored to the audience, ranging from executive level project updates to detailed sprint plans and financial reports.You will apply judgement and tact to challenge, recommend, and redirect teams as well as manage client expectations during the engagement.You are a strategic thinker who can demonstrate understanding of requirements, foresee risks, make decisions guided by policies, procedures and a business plan with limited guidance.You have business and financial acumen to manage the scope, timeline, and budget of each individual project.You are a strategic business partner to help customers achieve their mission outcomes and help to drive innovation throughout the engagement life cycle through iterative feedback mechanisms.You are a partner for the AWS Account, Support, and Service teams to convey customer and partner feedback and lessons learned to improve AWS products and service offerings.This is a customer-facing role and you will be required to travel to client locations and deliver professional services as needed.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS* 5+ years of customer-facing, large scale implementation across multiple cross-functional teams.* 2+ years of hands-on experience with enterprise-level IT projects, at least 2 years of which followed documented methodologies such as Agile, and used project management tool sets (Confluence, Jira, RallyDev, VersionOne, Taiga, etc) and source code management products.* Bachelor's Degree or equivalent experience.* Experience implementing cloud technologies.* Experience in managing project financials, revenue forecasts and contracts. ...

Are you interested in working with the largest global organizations in the world as they navigate through some of the most dynamic and disruptive transformation projects in their organization's history? Does the prospect of empowering these organizations cloud transformation success by aligning professional services to critical business and IT outcomes, overseeing and assessing engagement delivery, driving a holistic partner strategy and providing insight to accelerate rate of execution/adoption of cloud technology excite you?The Amazon Web Services Professional Services team is looking for Enterprise Service Managers (ESM) for its Healthcare and Life Science business that can manage the working relationship with global organizations, develop a long term Professional Services strategy and execute that strategy within those accounts. The ESM is a trusted advisor for our largest and most committed customers. The role includes all aspects of business development, relationship development, delivery oversight and program management in those accounts.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.We are looking for someone who is passionate about:* Long term development of Customer vision and strategy * Has led capture and proposal management for large, transformational programs* Has shaped, negotiated, and won statement of work (SOWs) for consulting/ professional services* Engage with customers to understand their business drivers and customer portfolio * Identify & develop specific opportunities and supporting business cases * Demand creation, deal shaping, including estimations and deal pricing * Identifying and positioning appropriate contracts for Opportunities * Contract negotiations & follow on for SOW signature * Identify potential opportunity & delivery risks, and define Mitigation plan for such risks & issues * Providing Executive Oversight for delivery of projects in account, ensuring high quality delivery * Leading innovation and scoping workshops with Customers * Act as single person of contact for Customer executives, developing deep, trustful relations * Educate customers on AWS services and translate those into a clear business value proposition * Envision and inspire customers * Coaching Customer and Partner teams to be self-sufficient.Amazon aims to be the most customer centric company on earth. Amazon Web Services (AWS) provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers critical applications for hundreds of thousands of businesses in 190 countries around the world.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 10+ years of experience in the Pharmaceutical Industry with experience across the pharmaceutical value chain with emphasis on Clinical Trials, Research and Development, Manufacturing, and Commercial- Experience selling to executive stakeholders in lines of business (R&D, Clinical, Manufacturing, and Commercial and IT)- Selling large ($10M+) cloud transformational deals- Understanding of cloud platform services, cloud-native architectures, and cloud infrastructure- Relevant experience in technology/software sales, pre-sales, or consulting ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.In line with our Leadership Principle, Success and Scale Bring Broad Responsibility, our vision is for AWS to enable the world in solving environmental and social challenges through the power of digital technology. We strive to create more than we consume, to provide the cleanest cloud infrastructure and services, and become the cloud provider of choice for builders who share our commitment to a sustainable future for people and the planet. As part of this responsibility, we ensure AWS can meet current and emerging ESG reporting regulations such as CSRD, SEC, ISSB, TCFD, etc.The role of ESG program manager will be to support the AWS ESG team to ensure we can meet ESG reporting regulations.Key job responsibilities- Create operational metrics, track and manage delivery timelines, and communicate program status to internal stakeholders- Develop, build and maintain positive relationships with internal partner teams- Support supplier engagements to progress transparency and performance objective- Engage cross-functionally to support team goals in a scalable way- Work autonomously in an ambiguous environment, seeking to understand business problems, scaling opportunities and business partner decisionsAbout the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Experience working cross functionally with tech and non-tech teams- Experience using data and metrics to determine and drive improvements- 3+ Experience in sustainability, ESG or supply chain procurement ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Project Kuiper is seeking an experienced Event Manager to join our dynamic Kuiper Marketing Team. This role will support the Sr Global Events Marketing Manager in executing Project Kuiper's global event strategy and calendar. The Event Manager will be responsible for the tactical planning and implementation of various events, ranging from industry conferences to internal communication events and rocket launches.Key job responsibilities• Collaborate with the Sr Global Events Marketing Manager to implement the event strategy and execution plan, focusing on tactical elements and day-to-day management of event projects.• Manage the logistics and coordination of assigned events, including venue selection, vendor management, budget tracking, and on-site execution.• Develop and maintain project timelines, ensuring all deadlines are met and stakeholders are informed of progress.• Work closely with internal teams to gather requirements and ensure events meet the needs of various business units.• Coordinate with the Brand & Creative Team to develop and produce event assets, ensuring consistency with Project Kuiper's brand guidelines.• Manage vendor relationships for assigned events, including negotiating contracts and ensuring deliverables meet quality standards.• Contribute to the development of post-event reports, collecting metrics and feedback to inform future event improvements.• Travel 25% of time to event locations as needed to oversee site visits, on-site event execution, and troubleshoot any issues that arise.• Contribute to the continuous improvement of event processes and best practices within the team.Export Control Requirements: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.BASIC QUALIFICATIONS- 3+ years of professional non-internship marketing experience- Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion- Experience using data and metrics to drive improvements- Experience managing budgets ...

Veeqo (veeqo.com)—a startup which was acquired by Amazon in 2021—is Amazon’s recommended shipping solution for sellers. We help sellers manage fulfillment operations across all their online stores, and ship orders to customers at the lowest cost and in the fastest possible time. Our vision is to become the back-office hub for ecommerce sellers, for both their on-Amazon and off-Amazon business.The RoleVeeqo is seeking a dynamic Event Marketing Manager to elevate our growing events program and drive significant brand and business value. In this role, you'll leverage your extensive events experience and program management skills to oversee a diverse portfolio of proprietary and third-party events (e.g., regional, industry, and partner events)—from initial concept to execution and post-event analysis. You'll be the linchpin in our events operation, coordinating with cross-functional teams to align event messaging and activities with broader company goals. Your meticulous attention to detail is how you manage simultaneous events and projects, competing deadlines, and stakeholders. As an individual contributor, this role does not have direct reports.Key job responsibilities- Assist in managing and implementing event marketing strategies aligned with overall business objectives- Coordinate and manage all aspects of the event planning lifecycle, including, but not limited to: venue selection, vendor negotiation, stakeholder management, staffing and on-site logistics, and budget tracking- Collaborate with internal teams (e.g., marketing, sales, product) to ensure event messaging and activities support cross-functional business goals- Apply program management skills to oversee multiple events simultaneously, ensuring efficient resource allocations across rapid deadlines- Manage on-site event execution, ensuring smooth operations and top-tier attendee experiences - Support lead generation efforts through event-based activities and follow-ups- Analyze and report on post-event data to measure ROI- Actively identify opportunities for process improvement and implement best practices across event operationsBASIC QUALIFICATIONS- 6+ years of professional non-internship marketing experience- Experience building, executing and scaling cross-functional marketing programs- Experience using data and metrics to drive improvements- Ability to work flexible hours, including some evenings and weekends as required for events, and travel as needed (up to 30% per year) ...

As part of the Undiscovered and Small Business Accelerator (USBA), Amazon has committed $150 million to empower Black entrepreneurs through the Black Business Accelerator (BBA), which provides access to educational, financial and advisory resources that support Black-owned business owners to succeed as sellers in Amazon’s store. We are seeking an experienced selling partner community events marketing program manager to support our efforts tied to creating authentic community event experiences for our selling partners. In this role you will support the operational strategy, development and delivery of our regional community event programming. The right candidate is a highly motivated and extremely organized individual with experience managing complex projects with multiple stakeholders across regions and cross-functional teams. You will utilize your attention to detail, your experience in program and project management tied to events and your excellent written communication skills to ensure high quality results. This person should be creative, results oriented, relentlessly focused on the customer, and push to uphold high standards for event marketing execution for our selling partner community. In this role, the candidate will work with the USBA Selling Partner Community Events Marketing Manager to define and roll out a revamped USBA Community Events Marketing Strategy, which includes the development of core KPIs. Success in this role requires having a passion for Small Businesses, as well as a strong backbone, great communication skills, both verbal and written, and the ability to deal with a significant amount of ambiguity.Key job responsibilities• Development of comprehensive community event roadmaps. These blueprints detail event requirements, serving as guiding beacons for teams• Milestone Setting and Continual Goal Management. You will measure project progress, establish measurable milestones for distinct project phases • Collaborative Project Oversight• Standardization and Compliance: Document and uphold project standards, ensuring unwavering compliance across all initiatives• Oversee programs and project completion of all event deliverables related to event development• Work directly with the cross functional team and external agency partners to identify deliverables and deadlines, communicate expectations and ensure results• Coordinate, manage, and run event related team meetings; documenting and distributing meeting notes and action items• Build and distribute regular reports on project deliverables and status updates• Flexible to changing priorities, open to new ideas and have the customer experience firmly as the focus• Contributing to broader USBA Event Marketing initiatives to develop and share best practices to help scale the organization• Identify, communicate and remove barriers as related to projects and processes• Maintain team internal wiki pages related to community regional eventsBASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- Experience in the event execution space ...

As cloud, machine learning, and AI technologies continue to transform businesses, skilled individuals are in high demand. At AWS Training and Certification (T&C), we are passionate about revolutionizing the way people advance their cloud and generative AI skills and careers. We equip diverse builders of today and tomorrow with the knowledge they need to leverage the power of the AWS Cloud. Join our dynamic, fast-growing team and help us empower our customers to build cloud skills.The Amazon Web Services (AWS) Training and Certification team is seeking a program manager with proven success in documenting and optimizing processes, managing a project schedule and budget, managing logistics for committee meetings, and maintaining detailed records. You will coordinate with members of the Exam Development team to understand exam development needs. You’ll be responsible for interfacing with Subject Matter Experts (SMEs) to manage assignments and coordinate event logistics to support exam development. Successful candidates will have familiarity with exam or content development processes, be detail driven, and have excellent problem-solving and communication skills. You will creatively seek out and embrace forward-looking approaches that hone efficiency and maintain or enhance quality while maintaining valid, reliable, fair, and relevant certifications that support the AWS platform. You will be comfortable communicating and coordinating with members of multiple teams, assigning tasks to internal and external SMEs, and following up with stakeholders to ensure that tasks are completed and documented. Key job responsibilities•Coordinate the scheduling and logistics for exam development workshops: Job task analysis, item writing/review, and standard setting.•Recruit and collaborate with subject matter experts.•Track item development progress through the workflow and coordinate handoffs. •Maintain SME and item banking databases accurately.•Award SME incentives.•Create and implement new processes and incentives to enhance SME engagement and retention.•This position may require up to 20% travel, both domestic and international.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 2+ years of program or project management experience- Experience in a highly analytical, results-oriented environment with cross functional interactions- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)- 2+ years of experience defining and implementing process improvement initiatives using data and metrics- 2+ years of experience in exam development or comparable education ...

Amazon Web Services (AWS) is seeking an experienced Exam Preparation Assessments Program Manager to work with subject matter experts to create assessments that will prepare candidates taking AWS Certification exams. Exam Preparation assessments provide customers with practice with the same question quality as the real exam and exam-style scoring. This role gives the opportunity to learn, to teach, and to play at the same time as you develop assessments.Successful candidates will have a strong assessment development background, be detail driven, and have excellent training and problem solving skills. You will have an understanding of certification exam development lifecycle and be able to effectively train subject matter experts on certification best practices. You will creatively seek out and embrace forward-looking, innovative approaches to assessment development.Key job responsibilities- Schedule and facilitate assessment development workshops- Recruit and collaborate with subject matter experts- Train subject matter experts on Amazon’s style guidelines and exam development best practices- Conduct quality reviews of assessment files- Implement proper tracking mechanisms for item workflow- Manage and implement item development processes, including implementing efforts to scale- Manage the editorial review of items (e.g. grammar, spelling, standardizing on technical terms throughout the exam, accessibility, etc.)- Create assessments and implement assessment maintenance schedules- Report on subject matter expert, item, and assessment development metrics- Managing end to end item development localization- Manage project schedules for product set life cycle- Please note this role may require some travel (up to 10%).A day in the lifeExam Preparation Assessments Program Managers manage end-to-end development of all content for assessments, including facilitating virtual question development with subject matter experts from across the globe. They work closely with the overall Exam Preparation team, including technical editors, assessment technical architects, publishing program managers, technical curriculum developers, and product managers. They also collaborate across teams on scaling initiatives. About the teamThe Exam Preparation team is part of the AWS digital training business, creating content for AWS Skill Builder. We use the Amazon working backwards process to build innovative learning experiences. Our global customers are enterprises, partners, startups, and individual learners. To meet our customer needs we are creating exam preparation products that deliver impactful, hands-on learning experiences. We are looking for innovative ways to help our customers to successfully and confidently prepare for AWS Certification exams. About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 3+ years of program or project management experience- Experience working cross functionally with tech and non-tech teams- Experience using data and metrics to determine and drive improvements- 3+ years of experience in assessment development for certifications or credentialing exams- 3+ years of experience facilitating and leading assessment development workshops ...