Corporate Counsel, Economic Development & Community Engagement

We’re seeking a talented attorney to support Economic Development and Community Engagement Public Policy teams, in concert with the Real Estate Legal team, to make history with us! This attorney will work with various state and local agencies and governmental entities, our public policy and real estate legal teams, and will support community engagement activities related to our global geographic giving programs. You will work directly with some or all of these teams, performing the following functions:- Provide legal advice and drafting and negotiating agreements for economic development and community giving transactions both domestically and, as needed, internationally - Work cross-functionally with operational teams to develop scalable approaches to successfully completing transaction deals; identify opportunities for and implement process improvements - Advise on strategies for addressing and resolving matters related to not only legal issues, but also operational execution, compliance and reporting requirements, and the variety of issues our businesses face in their audit and administration of economic development agreements - Provide day-to-day business and legal counseling; problem-solve and resolve legal issues that arise in existing client and business team relationships and cross-functional work; and handle pre-litigation legal disputes and inquiries as necessary.The successful candidate must be self-motivated, thrive in a fast-paced, challenging environment, be able to look around corners to anticipate issues, bring solutions to the table, and demonstrate sound judgment even in ambiguous situations. BASIC QUALIFICATIONS- 5+ years of legal experience- Juris Doctor and membership in one state bar or equivalent- Experience in economic development, public finance, and/or tax credits work negotiating with municipality or state agencies ...

Corporate Counsel, Food Safety, Legal

We are looking for an exceptional, experienced regulatory and compliance attorney to support Amazon’s Food Safety Operations team worldwide. This is a unique opportunity to work globally across all Amazon’s emerging and existing food business and compliance teams that work to build new processes that raise the food safety bar for our customers. In this role, you will be responsible for counseling on food safety legal and business requirements for our private label products, Amazon Go, Amazon Fresh, and the online grocery and health and wellness categories as well as impact the development and continual improvement of our state-of-the-art food safety technology tools for use both online and in our store, including scalable solutions to farm-to-fork food traceability needs. You will need to have high judgment and an appetite for innovation when advising internal teams on food safety regulations. You will also be responsible for leading engagements with regulators such as the U.S. Food and Drug Administration, Department of Agriculture, and state and local health departments. Successful applicants should be fast learners who are detail-oriented, customer-obsessed, able to work independently, and comfortable making decisions in ambiguous situations. They will also need to be passionate about innovation and customer safety. Preferred location for this position is Arlington VA.Key job responsibilities• Providing day-to-day advice to our Amazon’s Food Safety Operations team and food businesses on regulations governing the transport and sale of food from farm to fork, including laws governing food production, distribution, labeling, recalls, foodborne illnesses and allergens, and permitting;• Monitoring and advising food safety and compliance teams on upcoming regulatory changes and maintenance of existing compliance processes;• Providing mission critical legal advice on the design of safety mechanisms and technology tools developed and used by the Food Safety and technology teams, including those impacting food recalls;• Advising on internal processes and practices to support food safety related governance requirements and expectations; and• Serving as lead counsel in the response and resolution of food regulatory inquiries.BASIC QUALIFICATIONS- Juris Doctor and membership in one state bar or equivalent- 5+ years of legal experience- Ability to travel domestically and internationally as needed ...

Corporate Counsel, Kuiper Legal

Amazon’s Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.Key job responsibilitiesWe are looking for a stellar lawyer to join Project Kuiper’s legal team. This lawyer will join a team responsible for providing legal counsel on all aspects of Kuiper’s U.S. regulatory advocacy and compliance, as well as supporting international advocacy and compliance efforts, including drafting regulatory advocacy and licensing filings, advising on regulatory issues, and supporting internal and external regulatory meetings. The lawyer will work with Kuiper’s technical teams, public policy team, and other stakeholders throughout Amazon to strategize and advise on the constellation of regulatory issues involved in designing and building a global satellite network.Prior satellite or regulatory experience is helpful but not required. But a successful candidate must have the skills and curiosity to become familiar with the technical and regulatory aspects of our innovative constellation, satellites, software and ground-based infrastructure. Success in this role requires superb writing and analytical skills, excellent judgment in facing novel issues, a strong bias for action, creativity, collegiality, flexibility, and enthusiasm for our mission to connect the unserved and underserved around the globe.BASIC QUALIFICATIONS- 5+ years of legal experience- Juris Doctor and membership in one state bar or equivalent ...

Corporate Counsel, Kuiper Legal, Kuiper Legal

The Kuiper Legal team supports Project Kuiper, Amazon’s initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world. The Kuiper Legal team is seeking an attorney to join the team advising on regulatory and compliance issues. Experience advising broadband and telecommunications providers on regulatory and compliance matters is helpful but not required. Because this role involves providing advice on a wide range of topics both domestically and globally related to Kuiper’s operations, a stellar candidate should be able to learn new technologies and laws at light speed. Working closely with the Kuiper team and across Amazon, this Corporate Counsel will develop strategies for handling legal issues in creative, business-centric ways, and will build processes that address risk and allow Kuiper to move quickly. We are looking for someone who is enthusiastic about technology, enjoys being continually challenged, and demonstrates sound judgment on novel legal issues with a high degree of ambiguity.This position may be based in Redmond, WA or Arlington, VA (HQ2). Some travel, domestic and international, may be required. Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.BASIC QUALIFICATIONS- 5+ years of legal experience- Juris Doctor and membership in one state bar or equivalent ...

Corporate Counsel, Litigation

Amazon’s Legal Department is seeking a smart, experienced, and highly motivated attorney with experience in competition law and policy to help manage its worldwide portfolio of regulatory matters.Responsibilities include managing and supervising domestic and international disputes and risk areas, including worldwide competition; coordinating strategy across multiple teams; directly engaging with government officials, including regulators; assessing risk and coordinating with senior leadership on risk management; and providing advice and counsel to internal stakeholders on a broad spectrum of complex and often novel legal and policy issues.The position is based either in Seattle, WA or Arlington, VA.Candidates must be willing to travel and work extended hours when necessary.BASIC QUALIFICATIONS- Juris Doctor and membership in one state bar or equivalent- 5+ years of litigation, regulatory legal practice, or competition policy experience ...

Corporate Counsel, Project Kuiper (Satellites/Communications)

Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world.We are looking for an experienced and technically savvy lawyer to join the Amazon Legal team supporting Project Kuiper. You will be responsible for identifying and analyzing complex and novel issues with high visibility. You will both work independently to deliver results, as well as frequently collaborate with various legal and other stakeholders on strategic decisions. The successful candidate will work closely with Kuiper’s technical teams, regulatory teams, business teams, and other legal teams.We are looking for someone who is enthusiastic about technology, enjoys being continually challenged, and demonstrates sound judgment even in ambiguous situations.Some travel, domestic and international, will be required. No space travel is required at this time.Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.BASIC QUALIFICATIONS- 5+ years of legal experience- Juris Doctor and membership in one state bar or equivalent- Experience in technology and commercial transactions or businesses ...

Corporate Counsel, Public Sector, Project Kuiper (Satellites)

We are seeking an enterprising attorney with an interest in government contracts and related transactions to join the Amazon Legal team supporting Project Kuiper, Amazon’s initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world. We are looking for a stellar lawyer to be embedded with the Kuiper team and support fast-paced, complex negotiations and important government compliance efforts on a variety of exciting space technologies. You will help Kuiper navigate new frontiers by reviewing government contract solicitations and proposals, negotiating subcontracts and technology development agreements, drafting contract language, advising on intellectual property matters, and helping to ensure compliance with government contracts. The successful candidate will develop strategies for handling legal issues in creative, business-centric ways and engineer processes that address gravity and risk to provide the business with flexibility and freedom to move quickly. We are looking for someone who is enthusiastic about technology, has sound judgment, and has the inclination to be continually challenged. You will be expected to help the company take smart risks and revel at the opportunity to negotiate favorable deals on a timeline that matches the team’s velocity. This position will be based in Arlington, VA. Some travel may be required. This position requires that the candidate selected be a US Citizen with an active TS/SCI security clearance.BASIC QUALIFICATIONS- 5+ years of legal experience- Juris Doctor and membership in one state bar or equivalent- Experience with U.S. government contracts and subcontracts. ...

Corporate Counsel, RISC Legal

We are looking for a talented attorney to join the Restricted Products Legal team. You will support the regulatory product compliance program for Amazon's Consumer store in the US. This will involve advising business teams about product regulations, engaging with federal, state, and local regulatory bodies about the state of Amazon's compliance, working with outside counsel to stay abreast of new developments, and partnering with internal teams to implement and maintain compliance controls. You will also work closely with the Litigation team on any formal actions or investigations.The successful candidate will have experience advising clients on product-related issues that include PR, public policy, and logistics/operational considerations. They will be relentlessly focused on how Amazon can help selling partners understand their compliance obligations and make it easy for them to do business with us. Effective communication and strong writing skills are a must!Key job responsibilities- Counseling internal stakeholders (e.g., retail business teams, international operations teams, other Consumer Legal stakeholders) on Amazon's product compliance strategy and execution options- Monitoring regulatory developments- Reviewing compliance goals and plans with business and legal stakeholders- Advising on internal processes and practices to support compliance-related strategies- Inspecting defects (e.g., selling partner complaints, noncompliant products flagged by regulators, concerns from customers) to identify corrective and preventative actions- Proactive and reactive regulatory engagement- Managing outside counsel- Supporting discreet PR and Public Policy inquiries and escalationsA day in the lifeA typical day in the life of this role will involve meeting with members of the Restricted Products team to review planned deployments of new compliance controls. You will research new legal requirements imposed by agencies and assess how Amazon complies with them. You'll attend weekly huddles with product category compliance specialists and share intelligence about what tactics work best and what hurdles the team is encountering. The RP Legal team has a strong camaraderie so lunches, team events, and happy hours are also a possibility.About the teamThe Restricted Products Legal Team sits within Amazon NA Consumer Legal. RP Legal's mission is to maximize lawful selection of products offered in our US and Canada online stores while minimizing unlawful selection, product regulatory risk to Amazon, and negative impact on customer trust. We regularly engage with regulators, selling partners, and external stakeholders about the health of our product-level compliance.BASIC QUALIFICATIONS- 5+ years of legal experience- Juris Doctor and membership in one state bar or equivalent- Experience in transactional and technology licensing or equivalent ...

Corporate ICT Design Engineer, Cabling Infrastructure Technology

Amazon Cabling Infrastructure & Technology is a growing and innovative global team that design and implements ICT infrastructure to support Amazon’s portfolio of corporate offices. Operational excellence is at the forefront of our approach, raising the bar across all aspects of the project delivery process to provide our customers with a seamless IT delivery experience.For the AMER region we are looking for an exceptional individual with a successful track record and progressive career history in the area of low voltage structured cabling, as a Design Engineer/Project Manager. This role will be office based with 20% travel throughout AMER.The successful candidate will be responsible for partnering with our design consultants and internal customers to standardize our structured cabling and server room designs to accelerate delivery and lower cost across our portfolio of building launches. This role requires an experienced professional with a background in structured cabling and has experience of generating designs as well as providing effective oversight. The Design Engineer/PM is expected to collaborate effectively with internal stakeholders and external vendors to drive best practices and establish tools, and standards consistent with large corporate deployments. The candidate will be required to have more than a cabling background. It is expected they will also have a strong IT background with knowledge of other facets of an IT network, such as networking, WiFi, AV, Security, PDU, UPS and Smart Building technologies. Your experience will help us to drive continuous improvement and development for our infrastructure.As a member of this global team, you will engage with key stakeholders and vendors across various disciplines to ensure the ICT infrastructure is compliant with Amazon & Industry standards and ready for commencement of building occupation.You are the right person for this job if you have a solid end user focus and a passion for producing high-quality deliverables. You must be a self-starter and a critical thinker to deliver results with an intense curiosity and drive for learning. You must demonstrate the ability to efficiently plan and prioritize deliverables and resources across multiple projects and working groups. This position requires you to manage stakeholder expectations, budgets, schedules and scope. You must exhibit bias for action, and not rely on others to show you the path forward. You are the right person for this position if you take ownership and challenge the status quo.This is an opportunity to leverage and grow your existing experience in an innovative and highly collaborative environment where the results of your efforts will directly impact Amazon and its customers. Key job responsibilitiesCollaborate with internal stakeholder teams to select Design Consultants & Low Voltage ContractorsIdentify and implement design opportunities to lower the cost to serveReview Request for Pricing and renegotiation of bidsUpdate budget tracking toolsRefine the current infrastructure design material in line with best practiceImplement design best practice and standards to deliver construction ready designsCoordinate supply chain forecastsFlexibility to work with stakeholders in different time zonesReview Design Consultant weekly progress reports and host update meetings.Identify risks on critical path and provide resolutionSupport Vendor Manager with QBR by providing operational metricsMain POC for all internal customers for escalations, questions or recommendations of all aspects of the structured cabling and containment pathwaysTravel 20% to time to meet with stakeholders, vendors and visit project locationsAttending progress/room ready meetings in person or online and collaborate with QAQC teamParticipate in the infrastructure life-cycle planning and design to align cabling roadmapsDevelop, track, and report project metrics as necessaryBASIC QUALIFICATIONS5+ Years’ experience in delivery and coordinating corporate office fit outs from design concept through to deployment/construction and close out. 5+ years Information and Communications Technology (ICT) design experience. 5+ years of working experience with Audio Visual, WiFi, fiber optic components, copper cabling, and interconnect products, technologies, and standards.5+ years of experience in Project Management. Ability to travel. ...

Cost Accounting Manager, Project Kuiper - Public Sector

Are you ready to get in on the ground floor of Amazon’s long-term initiative to design, launch and maintain a constellation of Low Earth Orbit satellites to provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world? It’s Day 1 for Amazon’s next billion-dollar business and the Kuiper Government Solutions (KGS) business is looking for an entrepreneurial minded Cost Accounting Manager to work in a start-up environment who is passionate about technology, who thinks/acts globally, and has the ability to create and implement solutions, processes and controls with a focus on the public sector. The KGS team is focused on Government customers around the world, including U.S. DoD and other national security customers.The successful candidate will be responsible for implementing cost accounting principles and ensuring KGS is compliant with the Federal Acquisition Regulation (FAR) cost accounting standards. This role will be responsible for establishing the processes and procedures within KGS for managing indirect rate pools, completing annual incurred cost reporting submissions, ensuring allowability of costs included in our rate structure, preparing forward pricing rates, and billing rates. The KGS cost accountant will be responsible for management of our disclosure statement, and ensuring compliance with how we operate. Key job responsibilities• Assist in month-end and year-end closing, prepare journal entries as necessary• Maintain restricted stock schedule by employee, ensuring accurate reporting of expenses within indirect rate pools• Payment reconciliation for contingent worker charging between hours billed and hours charged in KGS timekeeping system• Payroll reconciliation between ADP and actual labor costing rates being booked• Liaison between CAS (SAP) and GAAP (Oracle) book of records• Monitor employee timecard compliance• Support Overhead pool cost tracking and compliance on a monthly basis• Support KGS balance sheet reviews in collaboration with KGS finance and ensure proper financial statement reporting• Coordinate monthly financial results and analysis for Orders, Revenue, Profit, and Cash for monthly financial review and forecasts. Reconcile actual results and ensure proper reporting is consistent with CAS and GAAP• Support audits and internal control testing that supports compliance with Sarbanes Oxley (SOX)• Reviews and approves quarterly account reconciliation of a number of general ledger accounts that include under/over absorbed Overhead costs, inventory, deferred incomes & expenses, liabilities, warranty obligations and reserves.BASIC QUALIFICATIONS- 5+ years of multiple finance and accounting roles experience- 5+ years of Accounts Receivable or Account Payable experience- Bachelor's degree in finance, accounting or related field- Experience with senior leader level project briefings- Ability to build strong relationships and work cross functionally (Finance, Accounting, Tax)- Strong ability to deal with Ambiguity- Bachelor’s Degree or higher or equivalent experience- Must have supported or have experience with meeting US Government FAR & DFAR CAS requirements- Export Control Requirement: Ability to obtain and maintain a TS/SCI is a must as needed, so you must be a US citizen. ...

Customer Operations Lead, Global Field Operations, Tech Infra Program Manager

This role is with our AWS Outposts Operations team – delivering a new way for Infrastructure to be delivered to our customers. AWS Outposts brings native AWS services, infrastructure, and operating models to virtually any data center, co-location space, or on-premises facility. Customers can now use the same AWS APIs, tools, and infrastructure across their on-premises and the AWS cloud to deliver a truly consistent hybrid experience. The provided AWS Outposts infrastructure is fully managed, maintained, and supported by AWS directly to deliver access to the latest AWS capabilities for our customers.We are looking for a Customer Operations Lead who is highly autonomous, possesses a “can do” attitude, and thrives in a fast-paced work environment. The Customer Operations Lead plays a key role in providing an outstanding customer experience by facilitating the overall program management, scheduling, coordination, and supply chain leadership associated with AWS installations and servicing efforts completed onsite at Client premises. The Customer Operations Lead is responsible for developing processes and deploying strategies that ensure required material and supporting teams are at the right place at the right time, thereby enabling the achievement of defined service-level targets (SLTs). The Customer Operations Lead continuously seeks out and implements continuous process improvement initiatives that strengthen our end-to-end supply chain, operations, and logistics efforts by effectively engaging with internal and external partners and customers as well as third-party servicing providers to deliver meaningful results for our clients and teams.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilitiesAs a Customer Operations Lead, you will lead program management efforts associated with installations, break/fix, and retrieval activities, thereby enabling an optimized customer experience, through an unyielding focus on the following key activities:• Serve as the program manager for all orders within the assigned region, partnering with leadership teams, Operations technicians, service support teams, and third-party partners to deliver against established service level agreements (SLAs)• Lead all scheduling and coordination efforts, to include formalizing assignments of technicians and/or third-party technicians, coordinating travel schedules to align with customer requirements, and navigating supply/materials logistics to ensure all required materials and human capital are prepared for on-schedule servicing• Serve as the primary point of contact for customers, maintaining accountability for coordinating on-site schedules and logistics and effectively communicating these requirements to all applicable teams and partners • Program manage efforts related to transferring assets across state/province and/or country lines, partnering with applicable internal and external teams to minimize delays in the delivery of required materials/assets• Partner with and/or supporting third-party contractors to enable a seamless client experience while meeting established SLTs• Act as point of escalation for contractors, technicians, and transportation vendors; trouble-shooting issues as they arise• Consistently foster a culture of open and effective communication, minimizing the learning curve associated with tasks and ensuring all stakeholders and customers are aligned around expectations and next steps at all times• Leverage data to track operational efficiencies, and develop mechanisms and processes to further enhance operations, as appropriate; Partner with leadership and SME teams to implement improvements to internal/external processes• Drive cross-functional strategic initiatives to improve supply chain efficiency and overall cost structure• Work cross-functionally and across Amazon teams to identify and apply best practices and continuous process improvement efforts• May participate in efforts to train and/or mentor new employees, ensuring a consistent focus on best-in-class client servicing• May be required to work outside of standard working hours, to include nights and/or weekends (on-call rotations and/or on demand escalations) in support of client scheduling and/or time-sensitive escalationsAbout the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 3+ years of technical infrastructure management experience- 3+ years experience with data center equipment and rack build/installation efforts- English language proficiency is required (speaking, reading, and writing) ...

Customer Practice Manager, AMER-US-CST

The Amazon Web Services Professional Services team is looking for Customer Practice Managers (CPM) who can lead customer programs that accelerate business outcomes. The CPM is a trusted advisor for our customers who can drive strategic and financial value for customers through promoting and selling transformational professional services programs. The CPM leads all aspects of business development, deal structuring, deal support and ensures delivery excellence and project closure in their assigned accounts or territories.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. This is a customer facing - new customer acquisition role may require up to 50% travel to customer sites.Key job responsibilities- Execution of long-term strategic customer transformation roadmaps, having a high Bias for Action to Deliver Results in ProServe and Platform bookings in the near term.- Lead business outcomes - ability to articulate accelerated customer outcomes through cloud technologies- Develop a unified account plan and pursuit plan that aligns with AWS account team (platform sales)- Establish Executive relationships across Technology & Business groups, executive sponsorship of programs- Establish an internal network at AWS, most notably with internal organizations critical to success: account team (#OneTeam), Partner team, Global Services organization, Finance, Legal.- Successful assumption of role of strategic advisor and expert with a deep knowledge of the cross-section of the customers’ business and the available cloud services- Deliver on annual bookings targets with deal structure aligned with key customer goals and AWS Professional Services business objectives- Support scale through shared learnings and mechanisms across the Professional Services sales team.About the teamAbout AWS:Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- 8+ years of management consulting and IT experience with business, product, and digital transformation knowledge including overcoming challenges in customer-facing roles.- Experience with selling consulting/professional services with recurring revenue from accounts/territory.- Business development experience including multiyear, multiple service offerings with a total contract value of +10M agreements and familiarity with compliance & security standards across the enterprise IT landscape.- Experience with CRM systems and maintaining a clear and dependable view of pursuits, progress, and pipeline conversion- Experience assessing customer marketplace circumstances, organizational readiness, and C-Level willingness to initiate conversations that lead to broader strategic transformation programs. ...

Customer Practice Manager, AMER-US-CST, HCLS -Providers

The Amazon Web Services Professional Services team is looking for Customer Practice Managers (CPM) who can lead customer programs that accelerate business outcomes. The CPM is a trusted advisor for our customers who can drive strategic and financial value for customers through promoting and selling transformational professional services programs. The CPM leads all aspects of business development, deal structuring, deal support and ensures delivery excellence and project closure in their assigned accounts or territories.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Key job responsibilities- Execution of long-term strategic customer transformation roadmaps, having a high Bias for Action to Deliver Results in ProServe and Platform bookings in the near term.- Lead business outcomes - ability to articulate accelerated customer outcomes through cloud technologies.- Develop a unified account plan and pursuit plan that aligns with AWS account team (platform sales).- Establish Executive relationships across Technology & Business groups, executive sponsorship of programs.- Establish an internal network at AWS, most notably with internal organizations critical to success: account team (#OneTeam), Partner team, Global Services organization, Finance, Legal.- Successful assumption of role of strategic advisor and expert with a deep knowledge of the cross-section of the customers’ business and the available cloud services.- Deliver on annual bookings targets with deal structure aligned with key customer goals and AWS - Professional Services business objectives- Support scale through shared learnings and mechanisms across the Professional Services sales team.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- Bachelor's degree, or 7+ years of professional or military experience- Experience with selling consulting/professional services with recurring revenue from accounts/territory.- Business development experience including multiyear, multiple service offerings with a total contract value of +10M agreements and familiarity with compliance & security standards across the enterprise IT landscape.- Experience with CRM systems and maintaining a clear and dependable view of pursuits, progress, and pipeline conversion- Experience assessing customer marketplace circumstances, organizational readiness, and C-Level willingness to initiate conversations that lead to broader strategic transformation programs. ...

Customer Success Manager, Strategic Account Services (SAS), Strategic Account Services

The Strategic Account Services (SAS) organization is seeking a Customer Success Manager to shape the future of the program. Our team helps small and historically underrepresented brands, including minority-, women-, and veteran-owned businesses. The Customer Success Manager drives business growth ensuring Seller satisfaction by delivering an optimal level of service through strategic insights and relentlessly high operational standards. In this role, you will own building and executing strategic joint business plans with your Sellers; collaborating with them to explore innovative ways to identify and execute new selection, merchandising, traffic and conversion drivers, and operational improvement opportunities.The ideal candidate for this role should possess client management skills with the keen ability to work backwards with Sellers to identify and prioritize the right inputs and outputs to deliver value and growth.They will be able to manage multiple workflows in a fast-paced work environment and actively participate in continuous improvement initiatives to multiply impact beyond their portfolios. Above all, they should demonstrate ownership and the ability to embrace and navigate ambiguity and complexity.They are agile, inventive, and an advocate for their Sellers experience on the Amazon Store. If you are interested in growing Amazon’s leading brands, then we’re interested in you.Key job responsibilitiesCustomer Success Managers are responsible for driving seller business growth by providing customized insights and recommendations, educating regarding relevant tools, products, and services, and delivering a positive experience with our program. The key responsibilities of a Customer Success Manager include but are not limited to:Business Growth* Identify, action and/or provide advice on how to improve business input metrics that drive growth and improve end customer experience. Identify what is hindering growth, deliver solutions, and scale benefits to impacted sellers.* Analyze data and trends to identify, action and/or influence long term to maximize potential for your assigned portfolio of sellers.* Proactively seek out new opportunities for customers and sellers. Create tailored solutions and recommendations. Present compelling growth recommendations through a consultative approach.* Design seller growth action plans, collaborating effectively with cross-functional teams and your sellers finding joint areas of opportunity to drive customer success with Amazon.* Possess the ability to manage and deliver against challenging account goals. Able to assess and prioritize greatest value-add growth actions and deliver for sellers.* Implement and track metrics to record the success and quality of your portfolio of sellers. Use these metrics to guide your work and uncover hidden areas of opportunity.Seller Relationship Management* Build effective working relationships with your sellers; be a trusted advisor and a business advocate.* Deliver timely, accurate and professional operational support to all sellers in your portfolio within a specified SLA.* Drive optimal program and Customer Success Manager satisfaction.* Liaise with other partner teams and coordinate cross-functionally to resolve seller issues and questions quickly with high quality.* Play a “consultant” role with oversight of key activities that are underway for the seller, following up, escalating, and clearing blockers as appropriate across organization. Advocate as the voice of the customer internally, using data and anecdotes to drive prioritization, to deliver value across a large customer set.* Educate sellers on how to drive incremental growth on Amazon through frequent education on tools, policies, products and programs. Maintain in-depth knowledge in these areas to keep sellers informed of new opportunities and tie recommendations to their specific goals and value proposition.Program Process Excellence* Assist with the definition and design of tools, standard operating procedures and processes of Seller Services.* Help to identify, quantify, and define feature enhancements and new products to improve Amazon product based on customer feedback, data analysis, and feature gaps with competitive products.* Aggregate themes and data to advocate to function as Voice of the Seller with owning teams to address opportunities at root cause level, keeping their relative experience at the forefront of decision making and design.* Own project status communication. Consistently impart clear and concise summaries for the projects you are involved with to your leadership/management team and are effective at answering questions in detail.A day in the lifeBASIC QUALIFICATIONSBasic qualifications* Experience: 3+ years professional experience in Customer Success, Account Management, Management Consulting and/or relevant experience in negotiating, nurturing, and growing customer relationships. * Bachelor's degree or equivalent. * Delivered results exceeding sales objectives* Goal Attainment: Demonstrated success identifying business opportunities for clients and increasing adoption and utilization of company products. * Relationship Development Proven track record of building and cultivating relationships with internal and external stakeholders driving decisions collaboratively, resolving conflicts, and ensuring follow-through. * Data Manipulation: Ability to digest and manipulate large data sets by use of pivot tables, lookups, and compound formulas. * Data Analysis: Analytical problem-solving ability. Uses data analysis, reporting, and forecasting to guide business decisions. * Planning: Track record of developing business plans with a demonstrated ability to effectively manage multiple projects and priorities across teams in a fast-paced, deadline-driven environment. ...

Data Analyst, Global Tax Services

Join Amazon’s Tax Team as a Data Analyst for APAC compliance.Are you a dynamic Business Analyst with a passion for tax technology? Are you proficient with Data Analysis tools such as SQL? Amazon's Global Tax Services Team is seeking an enthusiastic individual eager to navigate new territories, learn rapidly, and handle confidential information with the utmost integrity.You're the ideal fit if you possess a blend of data proficiency, solution design skills, and a solid grasp of tax or accounting principles. Your ability to make informed judgments and adapt in a fast-paced environment sets you apart. As a self-starter, you excel in driving initiatives and thrive in a results-driven setting.Key job responsibilitiesIn this role, you'll have a diverse range of responsibilities, including:- Design and Delivery: Contribute to the design and implementation of scalable tax technology solutions.- Data Analysis: Conduct in-depth research and analysis of tax reporting data for specific tax jurisdictions, addressing data quality issues, and defining functional requirements for technical development.- Process Improvement: Collaborate with tax teams to enhance efficiency and controller-ship in current processes, educating them on data acquisition for reporting, planning, and controller-ship.- Collaboration: Work closely with cross-functional teams, fostering relationships with the tax, business and engineering teams across Amazon.- Metrics Development: Support the creation of new metrics to quantify the value of various aspects of tax data.BASIC QUALIFICATIONS- 3+ years of tax, finance or a related analytical field experience- 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience- Bachelor's degree or equivalent- Experience defining requirements and using data and metrics to draw business insights- Experience with Excel- Experience with SQL- Experience making business recommendations and influencing stakeholders- 2+ years of experience designing and building Alteryx workflows. ...

Data Engineer II, Accounting, Accounting

The Accounting BI team supports the global Accounting organization with process automation/improvements, developing automated reporting solutions/tools, and improving the ability of the accounting organization to process, analyze, access and consume accurate and timely financial data. The team supports the global accounting organization and partners closely with all technical roles across the org and various businesses and industries Amazon operates in.The ideal candidate thrives in a fast-paced environment, relishes working with ambiguity, big data, and enjoys the challenges of highly complex business context. This role requires an individual with a strong data modeling background, deep knowledge of cloud infrastructure, optimizing data for business intelligence solutions, and the ability to quickly learn, adapt and work with a variety of technologies. You should have excellent business and communication skills to be able to work with business owners to develop and define key business questions, and build data sets that answer those questions. You should be able to architect highly efficient data and reporting structures, making a tradeoff between scalability, performance and user functionality needs, using expert knowledge in software development technologiesThe ideal candidate thrives in a fast-paced environment, relishes working with ambiguity, big data, and enjoys the challenges of highly complex business context. This role requires an individual with excellent analytical abilities, deep knowledge of business intelligence solutions, and the ability to quickly learn, adapt and work with a variety of technologies. Key job responsibilitiesWorking with stakeholders and other engineering teams to identify and scope the right data architecture and technology to be used to facilitate analysis of most common Amazon customer behavioral questions.Partnering with partner engineering teams to enhance data infrastructure, data availability, and broad access to customer insights made available through BI tools across the organization.Design, build and implement the right ETL processes using AWS and similar technologies.Implement anomaly detection systems to have a proactive approach to any potential data quality issues, using industry standard frameworks.Enable large scale analytics using EMR and other big data technologiesEstablishing and implementing technology best practices that should be followed across the organization.Work on proof of concepts for adoption of new technology and toolsBASIC QUALIFICATIONS- 3+ years of data engineering experience- Experience with data modeling, warehousing and building ETL pipelines- Experience with SQL- Experience in at least one modern scripting or programming language, such as Python, Java, Scala, or NodeJS- Experience with big data technologies such as: Hadoop, Hive, Spark, EMR- Experience as a data engineer or related specialty (e.g., software engineer, business intelligence engineer, data scientist) with a track record of manipulating, processing, and extracting value from large datasets ...

Data Engineer II, ITA - Workforce Intelligence

Do you want a role with deep meaning and the ability to make a massive impact? Hiring top talent is not only critical to Amazon’s success—it can literally change the world. It took a lot of great hires to deliver innovations like AWS, Prime, and Alexa, which make life better for millions of customers around the world every day. As part of the Intelligent Talent Acquisition (ITA) team, you'll have the opportunity to reinvent the hiring process and deliver unprecedented scale, sophistication, and accuracy that Amazon's Talent Acquisition operation needs.ITA is an industry-leading people science and technology organization made up of scientists, engineers, analysts, product professionals and more. Our shared goal is to fairly and precisely connect the right people to the right jobs. Last year, we delivered over 6 million online candidate assessments, replacing the "game of chance" with a merit-based approach that gives candidates the chance to showcase their true skills. Each year we help Amazon deliver billions of packages around the world by making it possible to hire hundreds of thousands of associates in the right quantity, at the right location and at exactly the right time. You’ll work on state-of-the-art research, advanced software tools, new AI systems, and machine learning algorithms to solve complex hiring challenges. Leveraging Amazon's in-house tech stack built on AWS, you'll have the autonomy and flexibility to bring innovative solutions to life. One day, we can bring these solutions to the rest of the world. Join ITA in using latest technologies to transform the hiring landscape and make a meaningful difference in people's lives. Together, we can solve the world's toughest hiring problems.As a Data Engineer II, you should be an expert with data lake fundamentals around storage, compute, etc., familiar with multiple data processing stacks like Spark, EMR, and core data concepts (e.g. Data Modeling and Reporting). You should have deep understanding of the architecture for enterprise level data lake/mesh solutions using NAWS stack or other cloud stacks. You should be an expert in the design, creation, management, and business use of large data-sets. The candidate is expected to be able to build efficient, flexible, extensible, and scalable ETL and reporting solutions. You should be enthusiastic about learning new technologies and be able to implement solutions using them to provide new functionality to the users or to scale the existing platform. Our ideal candidate thrives in a fast-paced environment, relishes working with large transactional volumes and big data, enjoys the challenge of highly complex business contexts (that are typically being defined in real-time), and, above all, is a passionate about data and analytics.Key job responsibilities- Architect , develop and maintain end to end scalable data infrastructure and data pipelines- Work closely with business owners, developers, Business Intelligence Engineers to explore new data sources and deliver the data.- Empower the team for self-servicing by providing the necessary skills to handle complex tasks independently. - Ensure that the team can efficiently manage and troubleshoot data-related issues, leading to increased autonomy and productivity. along with fostering a culture of self-reliance.About the teamITA-Data team delivers high-quality recruiting data, reusable tools, and analytics reporting to Amazon Talent Acquisition customers. The Data team is the engine behind ITA’s success, creating pathways to information upon which all of the organization’s products are built and enabling Amazon to make correct hiring decisions a million times over. Focused on building scalable long term solutions, the team empowers engineers and consumers to develop, access, and analyze data independently with a high degree of data privacy and integrity. As a member of the Data team, you will deliver robust data solutions that drive fair and efficient hiring and rapidly evolve with the needs of the business.BASIC QUALIFICATIONS- 3+ years of data engineering experience- Experience with data modeling, warehousing and building ETL pipelines- Experience with SQL- Experience in at least one modern scripting or programming language, such as Python, Java, Scala, or NodeJS- Experience with distributed systems as it pertains to data storage and computing- Experience with Redshift, Oracle, NoSQL etc. ...

Data Engineer, Accounting, Accounting

The Accounting BI team supports the global Accounting organization with process automation/improvements, developing automated reporting solutions/tools, and improving the ability of the accounting organization to process, analyze, access and consume accurate and timely financial data. The team supports the global accounting organization and partners closely with all technical roles across the org and various businesses and industries Amazon operates in.The ideal candidate thrives in a fast-paced environment, relishes working with ambiguity, big data, and enjoys the challenges of highly complex business context. This role requires an individual with a strong data modeling background, deep knowledge of cloud infrastructure, optimizing data for business intelligence solutions, and the ability to quickly learn, adapt and work with a variety of technologies. You should have excellent business and communication skills to be able to work with business owners to develop and define key business questions, and build data sets that answer those questions. You should be able to architect highly efficient data and reporting structures, making a tradeoff between scalability, performance and user functionality needs, using expert knowledge in software development technologiesThe ideal candidate thrives in a fast-paced environment, relishes working with ambiguity, big data, and enjoys the challenges of highly complex business context. This role requires an individual with excellent analytical abilities, deep knowledge of business intelligence solutions, and the ability to quickly learn, adapt and work with a variety of technologies. Key job responsibilitiesWorking with stakeholders and other engineering teams to identify and scope the right data architecture and technology to be used to facilitate analysis of most common Amazon customer behavioral questions.Partnering with partner engineering teams to enhance data infrastructure, data availability, and broad access to customer insights made available through BI tools across the organization.Design, build and implement the right ETL processes using AWS and similar technologies.Implement anomaly detection systems to have a proactive approach to any potential data quality issues, using industry standard frameworks.Design, build and implement using JavaScript frameworks such as angular and reactEstablishing and implementing technology best practices that should be followed across the organization.Work on proof of concepts for adoption of new technology and toolsBASIC QUALIFICATIONS- 2+ years of data engineering experience- Experience with data modeling, warehousing and building ETL pipelines- Experience with SQL- Experience with one or more query language (e.g., SQL, PL/SQL, DDL, MDX, HiveQL, SparkSQL, Scala)- Experience with one or more scripting language (e.g., Python, KornShell)- Knowledge of software engineering best practices across the development life cycle, including agile methodologies, coding standards, code reviews, source management, build processes, testing, and operations- Knowledge of AWS Infrastructure- Experience with common front-end technologies such as HTML, CSS, JS, TypeScript, and REST/GraphQL APIs. ...

Data Engineer, Customer Experience and Business Trends

Customer Experience & Business Trends (CXBT) is seeking talented Data Engineers to develop optimized solutions for creating high-quality data analytics and product infrastructure. We are focused on deeply understanding and improving Amazon customer experiences globally and use this infrastructure to develop and deliver analytics applications for metrics generation, metrics correlation, econometrics, Machine Learning models, and other use cases to ultimately help provide insights that drive enhanced customer experiences.As a Data Engineer, the ideal candidate will partner with Software Developers, Business Intelligence Engineers, Scientists, and Product Managers to develop scalable and maintainable data pipelines for both structured and unstructured (text-based) data. This candidate should have strong business judgment, a good sense of architectural design, excellent written/documentation skills, and experience with big data technologies (Spark/Hive, Redshift, EMR, and other AWS technologies). This role involves both overseeing existing data infrastructure and data pipelines, as well as developing new ones.Key job responsibilities- Be hands-on with ETL to build data pipelines to support automated reporting.- Interface with other technology teams to extract, transform, and load data from a wide variety of data sources.- Implement data structures using best practices in data modeling, ETL/ELT processes, and SQL, Redshift.- Model data and metadata for ad-hoc and pre-built reporting.- Build robust and scalable data integration (ETL) pipelines using SQL, Python and Spark.- Build and deliver high quality data sets to support business intelligence engineers, data scientists, economists, and customer reporting needs.- Manage AWS resources including Glue, Redshift, MWAA, EMR, Lambda.- Diagnose and resolve operational issues, perform detailed root cause analysis, respond to suggestions for enhancements.A day in the lifeAs a Data Engineer, you will be working with cross-functional partners from Science, Product, SDEs, Operations and leadership to help them translate raw data into actionable insights for stakeholders by building data pipelines, choosing the right data model, empowering them to make data-driven decisions. About the teamCustomer Experience and Business Trends is an organization made up of a diverse suite of functions dedicated to deeply understanding and improving customer experience, globally. We are a team of builders that develop products, services, ideas, and various ways of leveraging data to influence product and service offerings - for almost every business at Amazon - for every customer (e.g., consumers, developers, sellers/brands, employees, investors, streamers, gamers).Our approach is based on determining the customer need, along with problem solving, and we work backwards from there. We use technical and non-technical approaches and stay aware of industry and business trends. We are a global team, made up of a diverse set of profiles, skills, and backgrounds – including: Product Managers, Software Developers, Computer Vision experts, Solutions Architects, Data Scientists, Business Intelligence Engineers, Business Analysts, Risk Managers, and more.BASIC QUALIFICATIONS- 1+ years of data engineering experience- Experience with data modeling, warehousing and building ETL pipelines- Experience with one or more query language (e.g., SQL, PL/SQL, DDL, MDX, HiveQL, SparkSQL, Scala)- Experience with one or more scripting language (e.g., Python, KornShell)- Experience with AWS technologies like Redshift, S3, AWS Glue, EMR, Kinesis, FireHose, Lambda, and IAM roles and permissions ...

Data Science Manager, Worldwide Installments Science & Engineering

Revolutionize the Future of FinTech with Worldwide Installments Science & Engineering!Are you ready to shape the future of global finance? Join the elite Worldwide Installments team within Amazon Payments (AP) and be at the forefront of innovation where cutting-edge machine learning, advanced econometrics, and state-of-the-art technology converge to redefine the financial landscape.🌟 Our Mission: To create payment experiences and financial services that are unparalleled in trust, value, and ease of use – accessible from anywhere, anytime.🚀 What We Offer:- Unprecedented growth in a rapidly expanding market- Continuous innovation with market-leading features- Groundbreaking ML solutions that directly impact customers🧠 Your Playground:- Access to Amazon's vast data ecosystem- Cutting-edge probabilistic modeling- Real-time decision-making systems affecting millions- Global-scale experimentation and optimization🌍 Your Impact:- Influence the purchasing experience of hundreds of millions of consumers worldwide- Work on the most sophisticated FinTech challenges in the BNPL/Installment space- Collaborate with top-tier professionals across Amazon's global network🔍 We're Seeking:An exceptional talent to spearhead our ML roadmap. This role is your gateway to working with one of the world's most complex and extensive data environments. You'll be at the nexus of data, strategy, and innovation, directly influencing Amazon's global financial strategies.💼 Your Arsenal:- Mastery in managing and deriving insights from massive datasets- Deep expertise in scalable data mining and financial modeling- Strong business acumen and superior communication skills- Ability to translate complex data into actionable business strategies🏆 Why This Role is Unmatched:This position offers unparalleled exposure to the pinnacle of FinTech innovation. You'll be working on challenges that no other company in the world can offer, with resources and scale that are truly unique to Amazon.Join us in revolutionizing global finance. Your expertise could shape how millions of people interact with money in the digital age. This isn't just a job – it's a chance to leave your mark on the future of financial technology.Are you ready to redefine what's possible in FinTech? Apply now and let's build the future together!BASIC QUALIFICATIONS- 5+ years of building quantitative solutions as a scientist or science manager experience- 2+ years of scientists or machine learning engineers management experience- 5+ years of applying statistical models for large-scale application and building automated analytical systems experience- PhD in computer science, mathematics, statistics, machine learning or equivalent quantitative field- Knowledge of Python or R or other scripting language ...