Arlington

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.Come change the way the world sees the cloud! Amazon WorkSpaces is a managed desktop computing service in the cloud. Amazon WorkSpaces allows customers to easily provision cloud-based desktops that allow end-users to access the documents, applications and resources they need with the device of their choice, including laptops, iPad, Kindle Fire, Android tablets, and zero clients. With a few clicks in the AWS Management Console, customers can provision a high-quality cloud desktop experience (for Windows or Linux) for any number of users at a cost that is highly competitive with traditional desktops and half the cost of most virtual desktop infrastructure (VDI) solutions.We are looking for cross platform systems development engineers who are passionate about building, maintaining, and automating the systems that underpin the robust WorkSpaces-fleet system. On any given day, we use Python, Lambda, DynamoDB, CloudFormation, PowerShell as well as other public AWS services and a host of Amazon-internal tools. We don’t expect you to be an expert in, or necessarily even be familiar with, all of the technologies listed above, but we do expect you to be excited to learn about them! In this role you’ll help WorkSpaces-Fleet expand into new regions, remove development friction, and collaborate with a team of Systems Developers to help shape the future for the next generation of services to help customers reduce the mean-time-to manage their WorkSpaces. You’ll apply your creative and critical problem solving skills to develop and run multi-tenant at massive scale services.Here is what we are looking for in terms of basic qualifications:· BS in Computer Science or related discipline, or equivalent work experience.· 5 years of industry experience managing large scale software application products.· At least 5 years of experience in managing a heterogenous environment with experience to support variety of operating systems (Windows & Linux).· At least 5 years of systems debugging skills and incident management response skills· At least 5 years of scripting experience using PowerShell, Shell Scripting and Python· At least 5 years of experience managing end users in large scale IT environment with exposure to all aspects of IT life cycle.Preferred Qualifications A System Development Engineer in WorkSpaces will:- Develop infrastructure-as-code software to stand-up large, distributed services with Security and Operational Best Practices in mind.- Design fault tolerance and disaster recovery solutions- Solid understanding of OS Internals for Windows and Linux. For example: Troubleshooting hibernate / resume failures.- Experience with life cycle management of different applications on end user devices.- Experience with managing virtual desktop infrastructure- Network / DNS configuration and troubleshooting.- Active Directory integration with different flavors of Linux(Desired)- Good understanding of Active Directory and other identity providers such as Jump cloud, Azure Entra.- Experience with managing end device management tools such as SCCM / Intune.- Expertise with Python, Bash, PowerShell for Automation - Experience managing large scale infrastructure using SSM / Ansible / Chef / Puppet for patching- Good understanding on different package managers in different flavors of Linux, pros & Cons.- Experience with CI / CD pipelines - Understanding about different Certificates and their usage (Desired).- Expertise with step functions, lambda, EC2 compute, EBS, AWS VPC, Cloud Watch, SSM and general awareness on rest of the AWS Technologies. Experience with embracing different AWS technologies in real world scenarios is highly desired. WorkSpaces is changing the way that people use computers - come help us make history! About UsInclusive Team CultureHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Work/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 2+ years of non-internship professional software development experience- 1+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 7+ years of administrative experience in networking, storage systems, operating systems and hands-on systems engineering experience- Knowledge of systems engineering fundamentals (networking, storage, operating systems)- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby ...

At Amazon, we believe that every day is "Day One." A day for the first step or to meet a new challenge, and today could be the day that you become part of a bigger idea. Come join a group of creative people that help redefine the company daily. Working for Amazon is a new excitement every day.In Enterprise Engineering, we build the software, services, and infrastructure that enable Amazon teams across the world to do their work on a daily basis. We represent the intersection of AWS technology and the need for traditional IT solutions at Amazon’s scale. We’re an AWS-focused, security obsessed, builder-centric organization, focused on using AWS technology to reshape and reinvent the traditional IT experience. We succeed when we make Amazonians around the world more effective in their work and more efficient in how they get it done.You and your team will work with internal Amazon service owners and AWS product teams to develop new services and solutions that give enterprise IT customers, along with those supporting public sector customers, more choice and self-service platforms that we offer our global workforce. You will build new solutions that raise the bar for security, automation, and operational excellence.We are looking for a motivated builder to inspire our teams and deliver results to our customers. This is a hands-on position where your daily activities will range from strategic planning to new system development to supporting the customers that depend on your services. You will deliver consistent, well-defined results in an agile systems development workflow. To succeed in this role, you will deliver on-time results that delight your customers while inspiring your team to think big about their work. If this sounds like a fit, we would love to speak with you.Key job responsibilities* Partner with customers, stakeholders, third-party vendors, and service owners to deliver technical solutions for complex problems. This may be in the form of new software, systems, infrastructure, hardware, networking or automation improvements, or a refactoring of existing solutions. * Embrace the AWS ecosystem and drive innovation on top of it* Instill a culture that drives DevOps, holds a high-quality bar with code reviews, drives automation efforts to empower, and removes barriers for your team* Translation of complex functional and technical requirements into detailed architecture and design* Hands-on leadership for your team; working with others on the engineering team to guide the day-to-day operations, resolve incidents and feature requests, lead development activities, collaborate on architectural decisions, participate in security reviews, and carry-out deployments.* Build services that can scale across six continents for hundreds of thousands of Amazonians worldwide* Deliver quality features on-time and on-budget and execution against project plans and delivery commitments.* Maintain current technical knowledge of rapidly changing technology, always on the lookout for new technologies, and work with management and development teams to evolve current processes.* Due to federal contracts, this position requires that the candidate selected be a US CitizenAbout the teamThe Amazon Email Services (AmazES) team is an engineering team that sits within the AWS’s Enterprise Engineering organization. AmazES owns first-party and third-party services that help Amazonians communicate at an unprecedented scale. BASIC QUALIFICATIONS- 2+ years of non-internship professional software development experience- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- Experience in automating, deploying, and supporting large-scale infrastructure- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby- Experience with CI/CD pipelines build processes- Experience building services using AWS products- Experience managing Windows Server and Linux Server workloads- US Citizenship ...

In AWS Region Services, we build the software, systems, services, and infrastructure that enable Amazon teams across the world to do their work on a daily basis. We’re looking for a Software Development Engineer that is ready to join us and help innovate on behalf of our customers. In this role, you will participate directly in the AWS technology ecosystem. You will be join a group of technology leaders that are committed to delight our customers. You will own the architecture for a new generation of custom security solutions. You will work with technology experts from across the company. If you are ready for an opportunity like this, we would love to hear from you. Builders at Amazon work on real world problems on a global scale, own their systems end-to-end, and influence the direction of our technology that impacts hundreds of millions customers around the world. Join a team of super smart, customer obsessed developers that think big and have fun.This position requires that the candidate selected be a US Citizen and currently possess and maintain an active Top Secret security clearance or higher.10012Key job responsibilities- Define and/or refine hardware requirements, participate in the development and delivery of operability-related features such as system health monitoring, diagnostics, repair, and other self-healing automation- Develop or further existing application and system management tools and processes that reduce manual efforts and increase overall efficiency- Adapt and improve operations management systems and processes to accommodate rapid and increasing growth in systems and traffic- Participate in the design and execution of production acceptance tests and new hardware evaluations- Monitor the health of the fleet, automating system health, maintenance tasks, and reporting systems as neededThis role will sit in our headquarters in Arlington, Northern Virginia.Have questions about this role? Start a chat with the recruiter today! Please reach out to Krystan Silva at skrystan@amazon.com for inquiries.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- 2+ years of non-internship professional software development experience- 1+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- Bachelor's degree, or CSSLP (Certified Secure Software Lifecycle Professional)- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby- Current, active US Government Security Clearance of Top Secret or above ...

The Global Real Estate and Facilities (GREF) Tech team, part of Finance Automation, develops services, products, and tools to enable Amazon's corporate real estate team to build and operate the company's global facilities in more than 60 countries, which is the largest corporate real estate footprint in the world. We develop building systems that deliver a seamless, adaptive, and creative workspace experience to more than half a million employees. Our mission is to create technology that simplifies the processes Amazon employs to manage its corporate real estate. Our teams build services and products that support various GREF domains, including space and occupancy planning, design and construction, employee health and safety, sustainability, and building management systems requiring IoT expertise. If you possess the skills to build, operate, and scale the next generation of distributed systems supporting Amazon's growth, this role may be well-suited for you.We are seeking a passionate systems development engineer who can help us create the next generation of real estate systems and support the GREF organization. The ideal candidate for this role will be a self-starter and is comfortable with ambiguity, and excels at building highly scalable solutions. They will enjoy learning, inventing and implementing new technologies. A Software Development Engineer (SDE) at Amazon works on real world problems on a global scale, owns their systems end to end and influences the direction of our technology that impacts hundreds of millions of customers around the world. Coming to Amazon gives you the opportunity to work on development teams in one of our many rapidly growing organizations. Come join us in making history!The main area of activity for this role is to lead the development and integration of intelligent systems that will become the nervous system of the largest corporate building fleet globally. The north star for this team is to establish standards for the operational technology stack in GREF buildings, and deploy it so that Amazon gains better controllership over the environmental conditions of their buildings, utilization modes of spaces offered to users and the consumption of energy and utility billing which contribute to Amazon’s Climate Pledge of becoming carbon neutral ultimately.Key job responsibilitiesAs a Systems Development Engineer in GREF Tech you are responsible to design, architect, develop, test, deploy and deliver scalable, multi-tiered applications, systems, platforms or services using modern languages, design patterns, frameworks and technologies. You will take the lead on defining and implementing engineering best practices and using data to define and improve operational best practices. You will drive the architecture and technology choices for building systems and intelligence that will raise the bar on user experience.A day in the lifeCombine IOT, 1st party and 3rd party systems, including sensors, building management systems, and AI, to derive tangible intelligence about how Amazonians use their office buildings and spaces offered to them to produce value everyday. About the teamThe GREF Tech team has had around 20 team members for the past 4 years. We have a unique opportunity to create 13 specialized charters and expand the total org size to 120 by end of 2025. We are responsible for systems that run more than 500 Amazon buildings and feed information to facility engineering teams, as well as the user experience offered to Amazonians when they work in Amazon Corporate Offices, including their commute to work.BASIC QUALIFICATIONS- Experience in automating, deploying, and supporting large-scale infrastructure- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust- Experience with Linux/Unix- Experience with CI/CD pipelines build processes ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Are you experienced in building and managing Windows systems, with a passion for maintaining highly-available IT infrastructure and services at a massive scale? The Controls Fleet team is responsible for supporting some of Amazon's most critical infrastructure services. As part of Amazon Web Services (AWS), we power the infrastructure behind the world's premier e-commerce and cloud computing environments. To meet the growing demand for AWS services worldwide, we seek exceptionally motivated individuals driven by learning and innovation. We are looking for a passionate and motivated Windows Engineer to join our team of Systems Engineers.By joining us, you'll become part of a world-class team in a dynamic environment with the entrepreneurial spirit of a start-up. This is an opportunity to operate and engineer systems on a massive scale, gaining world-class experience in managing and supporting critical infrastructure. You'll work alongside passionate individuals dedicated to deploying and supporting essential IT infrastructure that powers AWS.The ideal candidate will be innovative, possess excellent problem-solving and analytical skills, and thrive in a fast-paced environment. They should have a keen attention to detail and the ability to solve problems at their root. The Controls Fleet Operations team services customers globally, requiring the ability to manage multiple tasks and adapt to different challenges.The ideal candidate should have a solid understanding of Windows server administration, networking, and virtualization. Proficiency in AWS tooling and administration is also a strong fit for this role. This position demands a solid foundation in networking principles, along with hands-on experience in hardware troubleshooting and system building.If you are passionate about technology, excited by the prospect of working in a dynamic, fast-paced environment, and driven to solve complex problems, we would love to hear from you.Key job responsibilities• Network Engineering Expertise: Proven ability to troubleshoot large-scale Layer 2 networks, configure and resolve issues at the switch level, with hands-on experience in Juniper and Cisco hardware.• Networking Knowledge: Deep understanding of Layer 2 networking principles, including the ability to apply switch configurations and ensure network reliability.• Innovation & Problem Solving: Strong methodology for diagnosing and resolving system failures, with a focus on effective and efficient problem-solving strategies.• Adaptability & Multitasking: Demonstrated ability to quickly adapt to shifting priorities while managing multiple tasks effectively in a fast-paced environment.• Windows Server Administration: Extensive experience in troubleshooting and managing Windows Server environments, including resolving hardware-related issues.• Virtualization: Solid understanding of hypervisors and virtual machines, with experience in Hyper-V as a plus.About the teamAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS• Bachelor's degree or higher in Computer Science, Management Information Systems, Engineering, or a related field, or equivalent work experience.• 2+ years of experience in building and supporting large-scale Windows server environments or managing a large number of AWS EC2 instances.• Ability to travel up to 20% of the time and participate in a 24/7 on-call rotation. ...

Amazon's vision is to be Earth's most customer-centric company. The growth of our international business (countries outside the USA) combined with increasingly complex tax legislation has resulted in a multitude of tax controllership requirements across various tax domains. To effectively manage these complexities, Amazon is committed to leveraging technology solutions and automation to streamline tax controllership processes. Amazon is seeking a Tax Manager to join our Tax Controllership team. We are looking for someone to help transform the way we manage tax controllership at Amazon by deconstructing existing processes, analyzing them, optimizing, automating, and rebuilding them, maximizing the use of technology. Maximizing the use of technology solutions is essential to meet the challenges of tax controllership across various tax domains. We are a team within the controllership organization responsible for operationalizing the use of technology to the maximum extent possible and rolling this out and enabling our tax controllership colleagues to successfully use these solutions. This might involve constructing new tax controllership automation or enabling our colleagues to use existing technology to its maximum advantage. An experienced tax technology professional is sought to help us address this field of work globally. Key job responsibilities- Drive the analysis of controllership teams' needs and designing new controllership tools and processes across various tax domains.- Identify and articulate the technology needs and constructing tax technology solutions.- Think big and have the chance to input into the long-term global strategy.- Demonstrate strong bias for action and the ability to deliver results, driving solutions over the line. - Thrive in highly complex distributed system environments and strong communication skills to convey your vision of solutions. - Work alongside members of the controllership teams and partner with other technology teams. BASIC QUALIFICATIONS- 5+ years of tax, finance or a related analytical field experience- Knowledge of Microsoft Office products and applications at an advanced level- Experience working in a large public accounting firm or multi-national corporate tax department ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.The International Indirect Tax (ITX) Compliance Alignment role is critical in supporting Project Kuiper's global expansion, ensuring compliance and maximum efficiency from day one. Working closely with business, technology, finance, tax, accounting, and legal teams, this position focuses on building and maintaining expertise in indirect tax compliance alignment across six primary areas. These encompass conducting gap analyses between ITX requirements and systems capabilities, monitoring and validating system processes, tracking the implementation of ITX requirements, developing data management and reconciliation strategies, creating comprehensive audit trails and documentation, and driving continuous improvement. The role involves ensuring global expansion compliance with indirect tax regulations, supporting registration, configuring tax codes for the supply chain, and building a comprehensive knowledge repository about supply chain alignment with tax requirements. This position is crucial in standardizing and optimizing alignment processes for new business launches while proposing strategies to enhance system-requirement concordance and improve overall efficiency.Key job responsibilitiesThe role encompasses six critical areas of ITX compliance alignment:- Requirements-Systems Alignment: Conduct gap analysis between ITX requirements and systems capabilities, develop detailed mapping of tax requirements to system configurations, and validate system implementations against compliance mandates.- Process Compliance Verification: Monitor system processes for accurate ITX requirement reflection, perform end-to-end alignment reviews, and document discrepancies between expected and actual system behaviors.- Implementation Oversight: Track ITX requirement implementation, ensure accurate and compliant tax reports, and support UAT focusing on requirements-to-system alignment.- Data Management and Tax Reconciliation: Implement robust data management strategies, ensure comprehensive tax data reconciliation across systems, resolve discrepancies, and maintain data quality control processes.- Traceability and Documentation: Create audit trails documenting requirements implementation, develop detailed system configuration documentation, and formalize system deficiencies through BADIs or similar processes.- Continuous Improvement: Develop frameworks to standardize alignment processes for new business launches, propose strategies to enhance system-requirement concordance, identify efficiency opportunities, and improve data management methodologies.This role is crucial in ensuring seamless integration of ITX requirements with system implementations, maintaining compliance, and driving continuous improvement in tax-related processes.BASIC QUALIFICATIONS- Master's degree- 5+ years of tax, finance or a related analytical field experience- Knowledge of Microsoft Office products and applications at an advanced level- Knowledge of at least one data-focused technology tool, such as Python, SQL, Alteryx, Amazon QuickSight, or similar- Bachelor's degree in Tax, Finance, Accounting, Information Systems, or related field- Understanding of international tax regulations and system compliance requirements- Documentation and traceability skills- Proficiency in systems mapping and configuration verification- Experience in data reconciliation and management ...

Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS?At AWS Enterprise Support we’re looking for a Technical Account Manager (TAM) to support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Machine Learning, AI, Big Data, Security, Networking, Serverless and more. This is not a sales role, but rather an opportunity to be the strategic technical advisor and ‘voice of the customer’ to National Security customers.As a TAM, you will help craft and execute strategies to drive our customers’ adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, SageMaker, ECS/EKS, GuardDuty, Systems Manager, CodePipeline, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed.The TAM is the centerpiece of value to our National Security customers. If you wish to be at the forefront of innovation, come join us!This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.A day in the lifeAbout the TeamWhy AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance:Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship & Career Growth:Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded Evaluator and enable them to take on more complex tasks in the future.Inclusive Team Culture:Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.BASIC QUALIFICATIONS- 2+ years of technical engineering experience with operational parameters and troubleshooting for one of the following: Compute / Storage / Networking / CDN / Databases / AI/ML / DevOps / Big Data and Analytics / Security / Applications Development in a distributed systems environment- Bachelor’s Degree in Computer Science, Math, or related discipline required, or 2 years of equivalent work experience- Internal enterprise or external customer-facing experience as a technical lead- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support we’re looking for a Sr. Technical Account Manager (TAM) to support our customers’ digital transformations. In the spirit of Amazon's building mentality, we're looking for individuals help drive customer innovation across a breadth of domains. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to Public Sector Partners.As a TAM, you will help craft and execute strategies to drive our customers’ adoption and use of breadth of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, SageMaker, ECS/EKS, GuardDuty, Systems Manager, CodePipeline, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed.The TAM is the centerpiece of value to our Public Sector Partners customers. If you wish to be at the forefront of innovation, come join us!This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.Key job responsibilities- Educate, empower, and evolve customer's AWS experience through technical guidance, solution-building, and advocacy- Ensure AWS workloads have risk mitigations in place and adhere to operationally sound practices- Use Bias For Action and Customer Obsession to proactively lead customers to longterm success- Work with a range of customer stakeholders from developers through to C-suite executives- Develop customer partnerships to drive the alignment of the right priorities, solutions, and business outcomes- Demonstrate technical leadership at scale and avoid pitfalls of thinking small- Collaborate with cross functional AWS Teams; from Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account ManagersAbout the teamAbout AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- Bachelor’s degree in STEM with 2+ years of work experience, or 2+ years of related work experience- Experience in a similar role as a Technical Account Manager, Consultant, Solutions Architect, Platform Engineer, Systems Engineer, Cloud Architect etc.- 2+ years of customer-facing experience in technical engineering or systems architecture- Understand operational parameters and troubleshooting for three (3) of the following domains: AIML / Compute / Storage / Serverless Architectures / Networking / CDN / Databases / DevOps / Big Data and Analytics / Security / Applications Development in a distributed systems environment- Ability to juggle tasks and projects in a fast-paced environment- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes including Automotive, Financial Services, Energy, Big Data, and more gain the best value and service from AWS? At AWS Enterprise Support we’re looking for a Technical Account Manager (TAM) to support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data, Application-level services, Networking, Serverless and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start-ups to Fortune 500 enterprises.The TAM role is not directly hands on keyboard within the customer’s environment for troubleshooting customer support issues, rather you will work with appropriate engineers and service teams to see issues through to resolution. More importantly you will work proactively to help craft and execute strategies to drive our customers' adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more.Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy and resilient. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed. The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us! Key job responsibilitiesThe TAM role is not directly hands on keyboard within the customer’s environment for troubleshooting customer support issues, rather you will work with appropriate engineers and service teams to see issues through to resolution. More importantly you will work proactively to help craft and execute strategies to drive our customers' adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.A day in the lifeYou will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed.The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us!About the teamWhy AWS?Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Must be eligible to access and support AWS GovCloud.- Bachelor’s Degree in Computer Science, Math, or related discipline, and 2+ years of equivalent work experience or 4+ years of related work experience.- 2+ years of technical engineering experience ...

Do you like helping U.S. Intelligence Community agencies and Department of Defense to adopt cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to develop business and put customers on a trajectory to success?We are looking for an experienced Technical Business Developer to join our AWS Cross Domain Solutions (CDS) product team, where we are currently developing several new and innovative services. We’re looking for a top notch candidate to help customer adoption journey from the start to finish.We expect the candidate to be a passionate customer and category advocate within AWS, with proven capabilities and business development skills and the ability to prioritize and multi-task. The ideal candidate will be technology-minded, problem solvers, who understand how to get things done at scale and at a fast pace. If you operate by taking the initiative when no one else will, then we want to talk to you today.This role will sit in our headquarters in Arlington, Virginia.This position requires that the candidate selected be a US Citizen and currently possess and maintain an active TS/SCI security clearance.10012Key job responsibilitiesWe are seeking a Technical Business Developer to participate in and influence new business capture strategy and proposals for new cross domain service customers. We need a motivated, flexible Technical Business Developer to help us meet these needs. In this role, you will be:- An expert in cross domains services architecture, customer onboarding, operations and work closely with our sales teams on opportunities for new growth. - Provide technical expertise in customer meetings and workshops, inputs to written proposals, and guide our approach to building regions in response to emerging customer needs and unique opportunities. - At the forefront of AWS solutions and working directly with potential customers. A technical background is required along with the ability to convey complex technical concepts in written and verbal communications.A day in the lifeWe're dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us.Have questions about this role? Start a chat with the recruiter today! Please reach out to Krystan Silva at skrystan@amazon.com for inquiries.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- 5+ years of developing, negotiating and executing business agreements experience- 5+ years of professional or military experience- Experience developing strategies that influence leadership decisions at the organizational level- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Current, active US Government Security Clearance of TS/SCI or above ...

As cloud technologies continue to transform businesses, skilled individuals are in high demand. At AWS Training and Certification (T&C), we are passionate about revolutionizing the way people advance their cloud skills and careers. We equip diverse builders of today and tomorrow with the knowledge they need to leverage the power of the AWS Cloud. Join our dynamic, fast-growing team and help us empower our customers to build cloud skills.Customers are rapidly adopting AWS as a way to build scalable and cost-effective web and IT solutions for their businesses. To do that effectively, they need training to help build their technical skills and develop proficiency with AWS. AWS Training & Certification is developing highly technical instructor-led courses with hands-on labs (ILT), digital learning courses that can be accessed 24x7, and self-paced labs that get customers deep into AWS technologies. This role gives the opportunity to learn, to teach, and to play at the same time as you develop training.Our Technical Curriculum Developers will have excellent writing skills, a healthy technical domain expertise, and the ability to translate technical processes into easy-to-understand activities/simulations. Additionally, our ideal candidates will have experience developing/delivering training and above all, a passion for learning.Key job responsibilitiesAs a member of the Content Development team, this role is responsible for building the learning content for each learning node within the game.Responsibilities: (What’s cool about this job?):· You get to play! Dive into AWS technologies and solutions, covering domains such as Machine Learning, Generative AI, Storage, Gaming, High Performance Computing, Enterprise Applications, Migration Strategies and other solution areas, to understand the services and develop effective training for our AWS customers.· You get to work across AWS teams! Work with audience representatives to understand training needs and collaborate with Subject Matter Experts across AWS (including Developers, Support Engineers, Professional Services, and Solutions Architects) to build technically accurate training.· You get to make things happen! Whether you’re building relationships with service teams to shape content, or facilitating requirements gathering sessions to define innovations on how training is absorbed, you’ll be a key influencer on how AWS educates customers on services and features.A day in the lifeTechnical Content Developers (TCDs) research, design and build learning content for AWS Game-based learning products. This includes collaborating with subject matter experts to design and then build hands-on labs, in-game dialogs, topic videos, and solution diagrams. TCDs regularly develop and maintain Python scripts for content delivery. TCDs work closely with other TCDs and the game development team during the content production cycle. For quality control, TCDs play the game just like our customers, always looking for ways to improve the customer experience.About the teamThe AWS Game-based Learning team is committed to delivering new and exciting learning opportunities to AWS customers by building game-based learning worlds. We are all passionate about learning, knowledge transfer, and the AWS solutions that we teach.About UsAs cloud technologies continue to transform businesses, skilled individuals are in high demand. At AWS Training and Certification (T&C), we are passionate about revolutionizing the way people advance their cloud skills and careers. We equip diverse builders of today and tomorrow with the knowledge they need to leverage the power of the AWS Cloud. Join our dynamic, fast-growing team and help us empower our customers to build cloud skills.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have twelve employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Work/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded employee and enable them to take on more complex tasks in the future.BASIC QUALIFICATIONS- 3+ years demonstrated experience building or supporting AWS solutions, along with experience writing Python scripts.- Knowledge of fundamentals of networking, security, databases (relational or NoSQL), operating systems (Unix, Linux, and/or Windows) ...

Amazon Web Services (AWS) is seeking an experienced Technical Curriculum Developer to create exam preparation digital courses. The Exam Preparation team is part of the AWS digital training business, creating content for AWS Skill Builder. We use the Amazon working backwards process to build innovative learning experiences. Our global customers are Enterprises, Partners, SMBs, Startups, and individual learners. To meet our customer needs we are creating exam preparation products that deliver impactful, hands-on learning experiences. We are looking for innovative ways to help our customers to successfully prepare for AWS Certification exams. Exam Preparation digital courses are highly technical digital learning courses that can be accessed 24x7 with self-paced labs. This role gives the opportunity to learn, to teach, and to play at the same time as you develop training.Our Technical Curriculum Developers will have excellent writing skills, a healthy technical domain expertise, and the ability to translate technical processes into easy-to-understand activities/simulations. Additionally, our ideal candidates will have experience developing/delivering training and above all, a passion for learning. In this role, you will work with the Sr. Technical Curriculum Developer, Program Management, Product Management, Video Production, Technical Lab Development, and subject matter experts from across AWS, developing content and presenting it in studio and live on camera.This position is open to candidates located near AWS offices in Seattle, Herndon, and Washington, DC. About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS* Bachelor degree in either (Computer Science, Mathematics, Information Technology (IT) services or similar technical Bachelor degree) or 4+yrs. relevant work experience developing technical training for the technical industry required. * 3+ yrs. demonstrated experience designing and developing IT or technical training materials and content to include creating instructor-led materials, online/e-learning modules, job aids, online tutorials, knowledge assessments and other training materials. * 3+ yrs. domain expertise in one or more of the following: Machine Learning, Data Analytics, Contact Centers, End User Computing (virtual desktop infrastructure), Game Tech, Security, IoT, Media, General Cloud Technology, Solutions Architecting, Application Development, DevOps, Databases, and/or System Operations ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.In this role, you will be part of the team that ensures AWS' supply chain delivers the datacenter infrastructure to successfully launch new regions. This is a high-judgment role, where you will be the authoritative voice representing the AWS supply chain during engagements with public sector customers, and must be able to translate customer and regulatory requirements into actionable deliverables, determine what is a true requirement versus a nice-to-have, and understand how to find the balance between cybersecurity and business objectives.The ideal candidate is an individual leader that can think and communicate strategically while also executing tactical actions. On one hand, you will directly interact with senior leaders and must be fluent in executive communication to gain support for new initiatives and obtain consensus with AWS customers. On the other hand, you will also be responsible for delivering on your initiatives, and must have both excellent interpersonal and writing skills to work across myriad teams in the supply chain, security, and legal organizations to deliver results in an ambiguous operating environment. It will be your responsibility to ensure the supply chain delivers on our security and risk management commitments to our customers, as well as make sure region build and operational teams are able to get the infrastructure hardware they need when they need it.This position will support engagements with international public sector customers, and some international travel may be required (<10%). U.S. Citizenship is required, but the candidate may not hold a U.S. Government security clearance due to the international engagements.Key job responsibilities• Driving consensus for acceptable levels for risks and best practices across the supply chain and influencing where no formal reporting structures exist• Developing technical solutions to ensure datacenter infrastructure is delivered on-time, in-full to support new region launches• Proactively working with other organizations to anticipate gaps between teams, processes, and system architectures to help AWS produce the best possible results for our customers• Articulating in writing (actual papers, not slides) key issues and strategic initiatives for senior leadership• Acting as a thought and business leader in the field of cybersecurity, supply chain risk management, and supply chain operationsA day in the lifeDaily activities involve partnering with teams to understand the specific types and quantities of datacenter infrastructure needed and working to ensure their needs are met. This includes working with internal and external organizations for required approvals, pre-positioning IT Hardware at worldwide manufacturing locations, ensuring on-time, in-full deliveries, and serving as an escalation point for supply chain risk management and supply chain security issues.About the team*Why AWS*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.This position is part of the New Regions Enablement team, which is specifically focused on making sure new datacenters receive the racks, servers, and other infrastructure to launch on time. The larger organization has teams performing manufacturing, logistics, and reverse/recycling operations, and we work across those teams to coordinate successful on-time, in-full delivery of datacenter infrastructure.BASIC QUALIFICATIONS• Experience managing technical programs across cross-functional teams, building processes and coordinating release schedules • Experience in technical product or program management • Experience in Supply Chain Risk Management • Knowledge of datacenter infrastructure• US Citizenship ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.We’re seeking an experienced Technical Infrastructure Program Manager in Arlington, VA or Seattle, WA to oversee data center build projects. Technical Infrastructure Program Manager will lead cross-functional and technical teams from conceptual design feasibility through requirements, budget, completed design, implementation, testing, and deployment. Along the way, you will use your judgment, negotiation skills, ability to influence without authority, analytical talent, technical aptitude, and leadership to collaborate with a diverse set of stakeholders across multiple time zones, manage capital budgets, eliminate non-value-add activity, design solutions, remove blockers, and find creative ways to accelerate project delivery. The successful candidate will be a strong communicator (both written and verbal), not be hindered by ambiguity or competing priorities, and be capable of understanding mechanical/electrical engineering concepts. They will be able to apply a variety of project management tools, methodologies and techniques for all phases of the project lifecycle and exhibit demonstrated experience in core project management disciplines including scope, schedule, budget, resources, quality and risk management, reporting and metric development/tracking. Other requirements include experience with MS Office, MS Project and MS SharePoint. Experience with Tableau, KanBan, Playbook, SQL and systems integration a plus. If you enjoy the challenges of deploying highly technical and innovative projects at massive scale, this job is for you! About the team*Why AWS*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of technical infrastructure management experience- Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)- Experience with varying scenarios of infrastructure builds ...

MULTIPLE POSITIONS AVAILABLECompany: AMAZON DATA SERVICES, INC.Position Title: Technical Program Manager IIILocation: Arlington, VirginiaPosition Responsibilities:Develop a roadmap to achieve in-house controls monitoring and alarming in 100% of AWS’ data centers. Translate business requirements into technical specifications for internal software teams to implement new features for data ingestion, visualizations, and alarm types. Partner with teams to drive on-time delivery of requested features. Develop and roll out a standard onboarding process to include cloud-based monitoring and alarming, from initial data center contract agreements through customer usage. Develop automated metrics and checks to ensure the process is followed. Work with data center design and deployment teams to roll out new requirements and onboarding changes. Work with internal design teams to include data requirements for future data centers. 40 hours / week, 8:00am-5:00pm, Salary Range $148,700/year to $201,200/year Amazon.com is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation. #0000BASIC QUALIFICATIONSPosition Requirements:Master's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field and one year of experience in the job offered or as a Project Lead, Product Manager, Software Engineer, or a related occupation. Employer will accept a Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field and five years of experience in the job offered or a related occupation as equivalent to the Master's degree and one year of experience. Must have one year of experience in the following skill(s): (1) managing large cross-functional programs across an organization; and (2) experience in core program management including: managing scope, quality, communications, and risk and critical path management. Partial telecommuting permitted; employees will be required to report to office multiple days per week. #0000 ...

Are you interested in working with the teams that developed the Kindle, FireTV, and Alexa? The Amazon Devices and Service Finance organization is expanding our technology team, and we are looking for a Senior Product Manager with expertise gathering requirements for financial planning and reporting systems, creating and maintaining technical plans and diving into the technical details to understand the nuances and complexities involved.This position will play an integral role in ensuring the systems are accurate and support the right financial and business analysis for the global finance organization. This role will support and enable the development and automation of complex reporting and analysis that delivers the right information to multiple layers of the Devices and Services organization.This position requires a proactive, highly motivated individual with an aptitude for customer focus and critical thinking and who can initiate and manage strategic system development across Devices and Services Finance organizations. This person will be expected to take ownership of an in-depth finance area. The successful candidate will be a self-starter who is comfortable with ambiguity, is analytical, detail oriented and possesses the ability to work well with cross-functional teams including Devices and Services, finance, and multiple software development teams.Key job responsibilities- Developing and driving product vision and strategy - Managing tech products throughout the product life cycle- Identifying business and technical requirements, including customer experience improvements, and prioritizing requests for software development teams- Providing analytical support, including prototypes and proofs of concept, where helpful- Ensuring that standardization, automation, scalability, and agility are components of the systems and tools- Influencing internal and external stakeholders on a shared vision with aligned expectationsA day in the lifeYou will interface primarily with finance stakeholders and engineering teammates in order to scope and deliver net new and enhancements to existing products. Our core team owns the entire gross profit reporting and planning roadmap for the finance technology organization and you will be responsible for reporting routine status updates to senior leadership.About the teamOur core team is small but mighty - two technical product leads, a program manager, and a senior manager. Our larger team is predominately US based with resources also located in APAC. The team includes application developers (IBM Cognos TM1/PA), software developers, data engineers, BI engineers, and UX designers, whom you will interact with on a daily basis. We are situated in the Devices and Service Finance organization and we deliver financial system automation and insights to our customers, working cross functionally with other non-technical and engineering teams across Amazon.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

The Global Real Estate and Facilities (GREF) organization is responsible for creating the spaces that inspire Amazonians to make history. The globally diverse team manages Amazon’s corporate offices in more than 60 countries. GREF provides real estate transactions expertise, business partnering, space and occupancy planning, design and construction, capital investment program management, facility maintenance, and operations all contributing to the employee experience and leveraging places and programs to enable culture to thrive at Amazon.Within GREF, the Global Real Estate & Facilities Intelligence and Digital Experience (GREF IDX) team empowers GREF with the data they need to make better business decisions, manage the Amazon real estate portfolio and deliver a positive employee experience. We are on a mission to use data to inform where, when and with whom work gets done at Amazon. As a Technical Program Manager, Level 5 within the Global Real Estate and Facilities (GREF) organization at Amazon, you will play a crucial role in driving the planning, execution, and delivery of strategic technical programs that enable the GREF business to achieve its objectives. You will leverage your strong program management skills and technical expertise to lead cross-functional teams and ensure the successful implementation of complex initiatives for the GREF organization. Key job responsibilities• Define and manage the program roadmap for a GREF organization, ensuring alignment with the organization's goals and technical requirements • Collaborate with engineering, product, and other functional teams to drive the successful delivery of technical projects• Identify and manage program-level risks, dependencies, and constraints, proactively proposing mitigation strategies• Facilitate program governance and decision-making processes, ensuring adherence to best practices• Communicate program status, progress, and key milestones to stakeholders at all levels, including senior leadership• Continuously optimize program management processes and methodologies to enhance efficiency and effectiveness• Mentor and guide more junior Technical Program Managers, sharing domain knowledge and best practicesBASIC QUALIFICATIONS- 5+ years of working directly with engineering teams experience- 2+ years of technical product or program management experience- 2+ years of software development experience- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Amazon’s mission is to be the Earth’s Best Employer. The Workforce Staffing Analytics program works to advance this mission with data-led insights that can lead to actions that help improve employee experience.This program is re-inventing how Amazon attracts, communicates with, and ultimately hires its hourly associates. This team owns a multi-layered research and program implementation designed to drive process improvements and strategic recommendations to global leadership. Are you passionate about data? Are you a tinkerer by trade? Do you enjoy questioning the status quo? Do complex and difficult challenges excite you? If yes, this may be the team for you.The Technical Program Manager will work closely with multiple stakeholders in the European Union, UK and North America to setup and deliver robust, structured reporting, analytics and models for the redesign of our associate hiring process. In this role, you will work closely with the Business Intelligence Engineers, Data Engineers, Data Scientists and our stakeholders to design and develop advanced data science solutions for various customer groups. There are many opportunities in this space to innovate and learn, experiment and pilot, and work closely with our business leaders as well as the Workforce Staffing team.Key job responsibilities- Lead projects across multiple Amazon business lines and organizations.- Plan, design and communicate the implementation and adoption of new programs and process.- Manage multiple simultaneous projects and deadlines, requiring frequent multi-layered communication, organization/time management, and creative problem solving skills.- Act as a key internal resource in the analysis, measurement, and requirements-gathering related to process improvement and productivity initiatives.- Identify gaps for localization and bridge them to ensure adoption of projects in different locales- Provide regular updates and metrics to stakeholders, including monthly and quarterly business reviews.- Partner with legal, public relations, employee relations to ensure compliance of data engineering projects in the EU.BASIC QUALIFICATIONS- 5+ years of working directly with engineering teams experience- 2+ years of technical product or program management experience- 2+ years of software development experience- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

We are looking for a Technical Program Manager to oversee private network connectivity options for our US National Security and Department of Defense partners to AWS government regions. Amazon Web Services provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world. At Secure Connect Services within AWS, we enable connectivity between National Security, Department of Defense, and government contracts sites and the AWS government regions. We enable our customers missions by enabling them to store, access, and collaborate with their critical data within the classified cloud. We provide solutions to enable customers to connect at the data center, edge, and beyond. Come support the mission with us!This opportunity is for a Technical Program Manager to join the Edge Connectivity team to facilitate and drive customer journeys to the cloud. You will play a pivotal role between the Edge Connectivity engineering team, the AWS field, and the customer guiding the customer journey. You will lead cross-functional business and technical teams from conceptual design feasibility through requirements, completed design, implementation, testing, and deployment. Along the way, you will use your judgment, negotiation skills, ability to influence without authority, analytical talent, technical aptitude, and leadership to collaborate with a diverse set of stakeholders.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.Key job responsibilitiesAs a Technical Program Manager, you will… - Communicate project risks, progress, launches, and retrospectives transparently to all stakeholders and teams- Partner with Business, Product, and Technology Leaders and teams to deliver value for our customers - Drive visibility and transparency of dates, milestones, and schedule throughout the customer onboarding process - Build inclusive relationships with partner groups in AWS Region Services, Networking and the World Wide Public Sector teams. Ensuring that these teams focus on our customers and support customer missions. - Manage multiple projects involving technology, business, and operations with conflicting needs and priorities, from concept to launchAbout the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management- 1-3 years of experience in network technologies.- Current, active US Government Security Clearance of Top Secret or above ...