Technical Program Manager, Gateways, KGS

Project Kuiper is an initiative to launch thousands of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world, including USA and international governments. This position will lead the deployment and sustainment of gateways in support of government customers using Kuiper.Key job responsibilitiesAs a Sr. Technical Program Manager, you will be responsible for managing the program team, establishing program cost, technical and schedule baselines, and tracking progress towards that baseline. You will identify project critical schedule paths, establish and implement plans to avoid and recover from challenges, and ensure your programs meet customer cost, technical and schedule goals.You will work with KGS product, engineering, contracts, finance, supply chain, and business development employees to support your programs. You will work closely with the Kuiper commercial to organize resources, schedule milestones, and track achievements. You will work in a collaborative, analytical, fast-paced environment and must be comfortable interacting with highly technical cross-functional teams. The candidate must have strong business judgment, dive deep into data, have strong writing skills, and be comfortable leading executive-level reviews. The best candidates will have deep understanding of satellite communications systems and components, systems engineering, and program management. Candidates with experience executing programs to develop, field, maintain, and support SATCOM ground radio frequency antennas and components, and supporting networks will be preferred.Security Clearance: This position requires that the candidate selected be a US Citizen and candidates must be able to obtain and maintain a US Government security clearance of TS/SCI.A day in the lifeIn this role you will:- Propose and drive adoption of improvements to the Kuiper program for government users- Lead and document trade studies for intra-team review for stakeholder buy-in- Deliver programs that procure satellite antennas, components, and service; lead site preparation and construction activities; obtain site regulatory and local approvals; manage site installation, checkout, and commissioning; sustain sites; support product lines and fielded systems; and collect performance statistics and analyze for contract compliance and product improvements.- Create program schedule, cost and technical baselines, define and track key program metrics, and manage execution of the program to meet those goals. Manage suppliers, subcontractors and support staff on your programs. Proactively manage the programs and devise plans to resolve breakdowns, remove roadblocks, avoid triggering threats, fulfill obligations and exploit opportunities. Organize regular project and team meetings, focusing design teams and support staff to meeting program baselines. Set agenda, communicate meeting notes and actions, follow up with responsible owners. Provide monthly program status updates to management, stakeholders, and customers. Fulfill program hardware, software, firmware, documentation, and service deliverables. - Work with customers and the KGS team to foster strong relationships and high customer satisfaction to promote strong and growing revenue generation.- Communicate clear and effective narratives to executive management on the plans, status, and critical issues. Escalate urgent issues appropriately and drive them to closure in a timely manner.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Bachelor's degree in engineering, computer science or equivalent ...

Technical Program Manager, ITA - Workforce Intelligence

Amazon’s mission is to be the Earth’s Best Employer. The Workforce Staffing Analytics program works to advance this mission with data-led insights that can lead to actions that help improve employee experience.This program is re-inventing how Amazon attracts, communicates with, and ultimately hires its hourly associates. This team owns a multi-layered research and program implementation designed to drive process improvements and strategic recommendations to global leadership. Are you passionate about data? Are you a tinkerer by trade? Do you enjoy questioning the status quo? Do complex and difficult challenges excite you? If yes, this may be the team for you.The Technical Program Manager will work closely with multiple stakeholders in the European Union, UK and North America to setup and deliver robust, structured reporting, analytics and models for the redesign of our associate hiring process. In this role, you will work closely with the Business Intelligence Engineers, Data Engineers, Data Scientists and our stakeholders to design and develop advanced data science solutions for various customer groups. There are many opportunities in this space to innovate and learn, experiment and pilot, and work closely with our business leaders as well as the Workforce Staffing team.Key job responsibilities- Lead projects across multiple Amazon business lines and organizations.- Plan, design and communicate the implementation and adoption of new programs and process.- Manage multiple simultaneous projects and deadlines, requiring frequent multi-layered communication, organization/time management, and creative problem solving skills.- Act as a key internal resource in the analysis, measurement, and requirements-gathering related to process improvement and productivity initiatives.- Identify gaps for localization and bridge them to ensure adoption of projects in different locales- Provide regular updates and metrics to stakeholders, including monthly and quarterly business reviews.- Partner with legal, public relations, employee relations to ensure compliance of data engineering projects in the EU.BASIC QUALIFICATIONS- 5+ years of working directly with engineering teams experience- 2+ years of technical product or program management experience- 2+ years of software development experience- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Technical Program Manager, Special Networks, KGS

Project Kuiper is an initiative to launch thousands of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world, including USA and international governments. This position will lead the implementation of special networking features to support government customers using Kuiper for space, air, land, and sea applications.Key job responsibilitiesAs a Sr. Technical Program Manager, you will be responsible for managing the program team, establishing program cost, technical and schedule baselines, and tracking progress towards that baseline. You will identify project critical schedule paths, establish and implement plans to avoid and recover from challenges, and ensure your programs meet customer cost, technical and schedule goals.You will work with KGS product, engineering, contracts, finance, supply chain, and business development employees to support your programs. You will work closely with the Kuiper commercial to organize resources, schedule milestones, and track achievements. You will work in a collaborative, analytical, fast-paced environment and must be comfortable interacting with highly technical cross-functional teams. The candidate must have strong business judgment, dive deep into data, have strong writing skills, and be comfortable leading executive-level reviews. The best candidates will have deep understanding of satellite communications systems and components, systems engineering, and program management. Candidates with experience executing programs to develop, field, maintain, and support terrestrial and SATCOM networks; on stationary and mobile endpoints; custom networking features in hardware accelerators, firmware and software; modeling, simulation and emulation of proposed solutions; network resource planning; and network security and cyber standards, equipment and practices will be preferred.Security Clearance: This position requires that the candidate selected be a US Citizen and candidates must be able to obtain and maintain a US Government security clearance of TS/SCI.A day in the lifeIn this role you will:- Propose and drive adoption of improvements to the Kuiper program for government users- Lead and document trade studies for intra-team review for stakeholder buy-in- Deliver programs that develop new networking features and implementations; model, simulate, and emulate network feature implementations; integrate new networking features into existing operational systems; perform demonstrations; monitor and validate deployed network features, security and cyber protections in the deployed system including compatibility with standards such as HAIPE and EDE-CIS; obtain relevant government and industry certifications and compatibility with industry and government standards; maintain and support deployed features; and collect and analyze security, cyber, and performance statistics for compliance with requirements and customer standards; and support third party independent testing and validation.- Create program schedule, cost and technical baselines, define and track key program metrics, and manage execution of the program to meet those goals. Manage suppliers, subcontractors and support staff on your programs. Proactively manage the programs and devise plans to resolve breakdowns, remove roadblocks, avoid triggering threats, fulfill obligations and exploit opportunities. Organize regular project and team meetings, focusing design teams and support staff to meeting program baselines. Set agenda, communicate meeting notes and actions, follow up with responsible owners. Provide monthly program status updates to management, stakeholders, and customers. Fulfill program hardware, software, firmware, and documentation deliverables.- Communicate clear and effective narratives to executive management on the plans, status, and critical issues. Escalate urgent issues appropriately and drive them to closure in a timely manner.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Bachelor's degree in engineering, computer science or equivalent ...

Technical Program Manager, US FED National Security & Defense

We are seeking a Technical Program Manager to drive rapid business execution across the Worldwide Public Sector National Security and Defense Business Operations team. They will bring a unique balance of strategic thinking, cross-group collaboration, planning discipline, and communication skills. The successful candidate will be able to manage complex programs across a matrixed environment, with a demonstrated ability to think strategically and analytically about business. This role works directly with many cross-functional internal teams and the ideal candidate will foster strong partnerships and collaboration to deliver business-critical solutions. This is a hands-on position - the ideal candidate must be willing to "roll up their sleeves" and get things done. This position requires that the candidate selected be a US Citizen and be eligible to obtain and maintain an active TS/SCI security clearance with polygraph. Key job responsibilities- Own project planning, metrics development, and reporting to drive successful and on-time delivery of initiatives across multiple domains, such as access control, vulnerability management, master data architecture management, project intake, and request prioritization- Manage and resolve technical issues related to sales tooling, including CRM security, user onboarding & training, and disruptions in data integration. Partner with technical teams to resolve issues, and develop and implement processes across teams- Develop technical architecture documentation and training content to support understanding of integration points with other teams/systems- Partner with sales, operations, technology enablement, engineering, security and other internal AWS teams to define business requirements for sales applications and reporting products, and influence roadmap priorities and milestonesA day in the lifeAbout AWS AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.About the teamThe AWS Worldwide Public Sector National Security and Defense Business Operations team drives strategic program usage, benefits, and sales execution for AWS Sellers working in the National Security and Defense Markets, accelerating revenue growth, profitability, and transformation with Public Sector end customers. We pride ourselves on thinking big, delivering exceptional results for our customers, and working across AWS as #OneTeam.BASIC QUALIFICATIONS- Bachelor's degree in engineering, computer science or equivalent- 5+ years of technical product or program management experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience using data and metrics to determine and drive improvements- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

US Federal Civilian ProServe Partner Leader

Are you seeking an exciting career that empowers you to collaborate with customers and partners, leveraging cloud computing web services to drive innovation and cost efficiency? Join Amazon Web Services (AWS), a company dedicated to being the most customer and partner-centric organization on earth. We are currently seeking an accomplished leader for the role of US Federal Civilian ProServe Partner Leader within the AWS ProServe Partner Organization.The AWS ProServe Partner Organization's vision is to accelerate customer value from adopting the AWS platform by providing consulting and implementation services through the AWS Partner Network (APN). AWS continuously invests in its partners, enabling them to build capability, capacity, and offerings that consistently delight AWS customers. Together with APN Partners, ProServe aims to deliver innovative, secure, and scalable solutions that unlock the full potential of the AWS platform, leveraging the expertise and talent of our AWS Partner Network.In this role, you will collaborate with senior executives from AWS partners to develop and execute go-to-market strategies for US Federal Civilian customers. Utilizing best practices for business development and program management, you will execute highly strategic initiatives to drive meaningful innovation and business outcomes for customers. Success in this role requires coordination across multiple internal AWS teams and external AWS Partners, with impact and visibility to the extended internal Federal Civilian leadership team.The ideal candidate possesses exceptional leadership skills, experience with Federal procurement processes, a general understanding of Federal Acquisition Regulations (FAR), problem-solving skills, executive stakeholder engagement skills, strong business judgment, and demonstrated experience working with cross-functional teams. We seek a proven ability to execute both strategically and tactically, and someone excited to take on new and challenging projects. Moreover, the candidate must have a business background that enables them to build an opportunity pipeline with partners and interact knowledgeably with government customers.This role will require up to 25% travel.This position requires the candidate selected be a US citizen as it provides services under federal government contracts with clearance requirements.Key job responsibilities- Drive strategic partner relationships by defining, identifying, and pursuing key opportunities - Influence and shape innovative solutions and deal constructs with partners that accelerate AWS adoption - Establish deep business relationships with partners through understanding the customer's mission and environment - Collaborate effectively with stakeholders across the organization, including Field Sales, Finance, Marketing, Training, Capture, Operations, and Legal - Represent the Worldwide Public Sector (WWPS) Partner ProServe Organization at key industry conferences About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 5+ years of developing, negotiating and executing business agreements experience- Bachelor's degree- Experience developing strategies that influence leadership decisions at the organizational level- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of business development/sales/capture experience with US Federal Government ...

US Small Business ProServe Partner Leader

Are you seeking an exciting career that empowers you to collaborate with customers and partners, leveraging cloud computing web services to drive innovation and cost efficiency? Join Amazon Web Services (AWS), a company dedicated to being the most customer and partner-centric organization on earth. We are currently seeking an accomplished leader for the role of US Small Business ProServe Partner Leader within the AWS ProServe Partner Organization.The AWS ProServe Partner Organization's vision is to accelerate customer value from adopting the AWS platform by providing consulting and implementation services through the AWS Partner Network (APN). AWS continuously invests in its partners, enabling them to build capability, capacity, and offerings that consistently delight AWS customers. Together with APN Partners, ProServe aims to deliver innovative, secure, and scalable solutions that unlock the full potential of the AWS platform, leveraging the expertise and talent of our AWS Partner Network.In this role, you will work with C-level executives from AWS Small business partners todevelop and execute go-to-market strategies for US Federal Government customers. Utilizing best practices for business development and program management, you will execute highly strategic initiatives to drive meaningful innovation and business outcomes for customers. Success in this role requires coordination across multiple internal AWS teams and external AWS Small Business Partners, with impact and visibility to the extended internal US Federal Government leadership teams.The ideal candidate possesses exceptional leadership skills, experience with Federal procurement processes, a general understanding of Federal Acquisition Regulations (FAR) as they apply to small business, problem-solving skills, executive stakeholder engagement skills, strong business judgment, and demonstrated experience working with cross-functional teams. We seek a proven ability to execute both strategically and tactically, and someone excited to take on new and challenging projects. Moreover, the candidate must have a business background that enables them to build an opportunity pipeline with partners and interact knowledgeably with government customers.This position requires the candidate selected be a US citizen as it provides services under federal government contracts with clearance requirements. This position will require up to 30% travel.Key job responsibilities- Drive strategic partner relationships by defining, identifying, and pursuing key opportunities - Influence and shape innovative solutions and deal constructs with partners that accelerate AWS adoption - Establish deep business relationships with partners through understanding the customer's mission and environment - Collaborate effectively with stakeholders across the organization, including Field Sales, Finance, Marketing, Training, Capture, Operations, and Legal - Represent the Worldwide Public Sector (WWPS) Partner ProServe Organization at key industry conferencesAbout the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 5+ years of developing, negotiating and executing business agreements experience- Bachelor's degree- Experience developing strategies that influence leadership decisions at the organizational level- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of business development/sales/capture experience with the US Federal State & Local Governments and working with or for Small Business System Integrators ...

US State & Local Government & NPO ProServe Partner Leader,

Are you seeking an exciting career that empowers you to collaborate with customers and partners, leveraging cloud computing web services to drive innovation and cost efficiency? Join Amazon Web Services (AWS), a company dedicated to being the most customer and partner-centric organization on earth. We are currently seeking an accomplished leader for the role of US State & Local and Non-Profit Leader within the AWS ProServe Partner Organization.The AWS ProServe Partner Organization's vision is to accelerate customer value from adopting the AWS platform by providing consulting and implementation services through the AWS Partner Network (APN). AWS continuously invests in its partners, enabling them to build capability, capacity, and offerings that consistently delight AWS customers. Together with APN Partners, ProServe aims to deliver innovative, secure, and scalable solutions that unlock the full potential of the AWS platform, leveraging the expertise and talent of our AWS Partner Network.In this role, you will work with senior executives from AWS Partners to develop and execute go-to-market strategies for US State & Local Governments and Non-Profit sector customers. Utilizing best practices for business development and program management, you will execute highly strategic initiatives to drive meaningful innovation and business outcomes for customers. Success in this role requires coordination across multiple internal AWS teams and external AWS Partners, with impact and visibility to the extended internal US State & Local Governments.The ideal candidate possesses exceptional leadership skills, experience with Federal procurement processes, a general understanding of US State & Local government contract vehicles procurement processes, problem-solving skills, executive stakeholder engagement skills, strong business judgment, and demonstrated experience working with cross-functional teams. We seek a proven ability to execute both strategically and tactically, and someone excited to take on new and challenging projects. Moreover, the candidate must have a business background that enables them to build an opportunity pipeline with partners and interact knowledgeably with both government non-profit customers.This position will require up to 30% travel.Key job responsibilities- Drive strategic partner relationships by defining, identifying, and pursuing key opportunities - Influence and shape innovative solutions and deal constructs with partners that accelerate AWS adoption - Establish deep business relationships with partners through understanding the customer's mission and environment - Collaborate effectively with stakeholders across the organization, including Field Sales, Finance, Marketing, Training, Capture, Operations, and Legal - Represent the Worldwide Public Sector (WWPS) Partner ProServe Organization at key industry conferences About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- Bachelor's degree- 5+ years of developing, negotiating and executing business agreements experience- 5+ years of responding to requests for proposals (e.g., determining requirements, matching requirements to technical approach and solutions, developing solutions against requirements) experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of business development/sales/capture experience with the US State & Local Governments ...

UX Designer III, Global Procurement and Payroll Products

Join Amazon's Global Procurement and Payroll Products team as a Sr. UX Designer and help create products that directly impact over 1.5M Amazonians.We are seeking a talented and passionate Sr. UX Designer to play a vital role in shaping end-to-end experiences across procurement and payroll products. In this role, you will lead UX design from research and discovery to high-fidelity designs and release. You will work closely with product managers to craft the vision and set product direction, while collaborating with engineers and subject matter experts to turn that vision into reality.To be successful, you must be a strategic thinker with strong design skills, impeccable attention to detail, and the ability to communicate your ideas effectively to peers, stakeholders, and executives.Key job responsibilities• Lead end-to-end UX design products, from research to high-fidelity designs and release.• Support user research and usability testing to understand the needs of customers.• Create intuitive mock-ups, wireframes, and prototypes that optimize workflows for complex business tools.• Collaborate with product managers to craft product vision, strategy, and roadmaps.• Work cross-functionally with product, engineers, and subject matter experts to implement design solutions.• Develop and maintain design systems and UI patterns for consistency across products.• Advocate for user-centered design principles throughout the product development lifecycle.• Analyze user feedback and metrics to continuously improve user experience and drive adoption.• Present design concepts and rationales to executives and stakeholders.• Stay current with UX trends and apply relevant innovations to Amazon's internal tools.• Manage multiple projects simultaneously, adapting to changing requirements while maintaining high-quality standards.A day in the lifeStarting with a team stand-up to discuss ongoing projects and priorities, they'll then dive into user research analysis, synthesizing findings from recent interviews with procurement specialists. Midday could include a collaborative workshop with product managers and engineers to ideate solutions for a payroll system pain point. Afternoon tasks might involve refining high-fidelity mockups for an upcoming feature and presenting these designs to stakeholders for feedback. The day might conclude with reviewing their work on a related project, and planning the next day's usability testing session for a new procurement tool interface.BASIC QUALIFICATIONS- 6+ years of design experience- Have an available online portfolio- Experience with design tools such as Photoshop, Illustrator and InDesign and prototyping in HTML, JavaScript, CSS, Ajax ...

UX Researcher III (Global Workplace Programs), GREF

This is a unique opportunity to help shape the workplace experience for Amazonians around the world. The Global Real Estate and Facilities (GREF) organization is responsible for creating the spaces that inspire Amazonians to make history. The globally diverse team manages Amazon’s corporate offices in more than 60 countries. GREF provides real estate transactions expertise, business partnering, space and occupancy planning, design and construction, capital investment program management, facility maintenance, and operations all contributing to the employee experience and leveraging places and programs to enable culture to thrive at Amazon. Within GREF, the Global Customer Insights team represents the voice of the Amazonian throughout the workplace journey. We surface insights that help GREF deliver a workplace experience that enables Amazonians to do their best work while at the office. We are seeking a seasoned mixed-method user research professional to join our growing Global Customer Insights team. As a UX Researcher III in GREF, you will lead high-impact, large-scale research programs that directly impact business strategies, and shape global workplace programs and services experiences. You will build and sustain programs for collecting, synthesizing, and communicating foundational insights across a variety of workplace dimensions. As a UX Researcher III, you are a customer-obsessed leader who is deeply curious and constantly strives to ask better questions. You are adept at leveraging a range of research methods and deploying a variety of analytical approaches to understand the current state as well as uncover future customer needs and opportunities.If you are passionate about developing and applying research methods to answer challenging questions, enjoy collaborating closely with highly skilled cross-functional partners, and like seeing your efforts translated into real world impact, we want you on our team. Our ideal candidate is self-driven, impact- oriented, and able to translate complex challenges into actionable insights that inform design, development, and business strategy.Key job responsibilities- Scope and drive highly strategic research projects that inform global workplace program strategies and experiences- Conduct generative and evaluative research using appropriate qualitative and quantitative methods to produce actionable and strategic insights - Synthesize research insights and distill them into compelling narratives that frame problems and illuminate the both the customer and business value of recommended solutions- Guide a team of cross-functional partners on the execution of research programs and the delivery of results - Advocate for innovative ideas that will delight our customers, building cross-functional alignment and driving impactful decision-making- Continuously monitor market trends and competitive landscape to anticipate future customer needs and proactively ideate novel features and strategic directions- Present research findings and recommendations to stakeholders at all levels, from individual contributors to senior leadership- Continuously evaluate and improve research programs to ensure consistent delivery of actionable and relevant insights, continuously refining strategies and approaches to meet business needs and evolving ways of work- Serve as a subject matter expert, responsible for coaching and mentoring teams and stakeholders on best practices in user research methods and techniques, as we continue to grow the Customer Insights capability within GREF About the teamThis role will be a key lead within the newly formed Global Transformation & Insights org. Key functions within this team include Customer Insights, Business Insights, Creative + UX Design, and Communications. We are a group of builders, creators, innovators and go getters. We are customer obsessed, and index high on Ownership. We Think Big, and move fast, and constantly challenge one another while collaborating on "what else", "how might we", and "how can I help". We celebrate the unique perspectives we each bring to the table. We thrive in ambiguity. BASIC QUALIFICATIONS- 7+ years conducting user research, with a strong emphasis on strategic program development - 3+ years of hands-on qualitative research and moderating experience - Bachelor’s degree in Business, Psychology, Anthropology, Behavioral Economics, Data Science, or 4+ years of field research experience - Deep experience in a range of research methods, both generative and evaluative types of research, including concept development, evaluation, and refinement studies - A portfolio that illustrates how your research informed decision-making, showcasing deliverables, and your ability to extract actionable insights from qualitative and quantitative data ...

Water Infrastructure Engineer, AWS Water Team

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.AWS is looking for a results-oriented individual to join the AWS water infrastructure team. In this role, you will execute projects related to water based cooling system infrastructure with assistance from internal teams including real estate, economic development, environmental, engineering, construction, commissioning, and operations teams. You will work with outside engineering consultants and general contractors, water treatment and sampling vendors and local water and wastewater utilities on feasibility and design work that ensures our infrastructure projects meet regulatory standards and a high bar for operational efficiency, reliability, and safety at the lowest possible cost. You will deliver water sustainability projects for AWS Infrastructure in US East regions, as you execute on the delivery of multiple water infrastructure development projects, monitor operational efficiency metrics, and build in system resiliency after project hand-off to regional operations teams. You will also be the central point of contact for all issues pertaining to water and wastewater treatment and disinfection systems and for managing healthy relationships with our utility partners. If you have strong mechanical or chemistry background and an understanding of water-cooled infrastructure in building operations, are interested in innovation and sustainability in the water sector, and understand the feasibility of construction under various designs, you are a probably a good fit!Key job responsibilitiesThe Water Infrastructure Engineer will be responsible for the following:• Manage the planning, design, and execution of water and wastewater infrastructure projects that support water delivery to data centers• Negotiate the terms and oversee the execution of utility system contracts and connection agreements related to domestic, fire, and cooling water supply and wastewater infrastructure • Engineer, design, and monitor water treatment/operations projects and identify optimal design criteria for scaling projects to full-scale deployment across different regions in North America• Manage projects that directly support water sustainability goals • Work with internal teams to troubleshoot problems and conduct Root Cause Analysis (RCA) and Corrective Action (CA) for design and fleet deployed water systems• Work with local water utilities to understand and coordinate site utility requirements, site inspections and compliance with federal, state and municipal requirements and building codes• Track and manage reliability and maintenance of water systems, as well as the resiliency of sources of water supply required for data center cooling• Work with Operations to monitor water consumption and develop resiliency plans for water supply sources• Oversee support and testing/validation of systems during installation, operation, and maintenance of water treatment equipment and associated mechanical system.• Interface with internal engineering, operations, real estate and environmental health and safety and legal teams to develop and implement solutions in rural areas that often lack adequate available water and wastewater infrastructure. • Oversee maintenance, reliability and compliance of on-site water treatment and disinfection systems.• Up to 20% travel as needed for project execution where authorized.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS• Bachelor’s Degree in Mechanical/Chemical/Civil Engineering or Water Resources Planning • 5+ years building relationships with utilities and negotiating contractual and commercial terms related to water and wastewater capacity and infrastructure development• 5+ years of project or program managements experience with skills to balance multiple priorities in a fast-scaling environment• 5+ years working with water chemistry and conventional/membrane water treatment technologies for industrial applications, especially date centers• 5+ years of project-related experience working with local or state government agencies, utilities, site development due diligence and/or permitting entities. ...

Water Infrastructure Manager, AWS Water Team

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.AWS is looking for a results-oriented individual to join the AWS water infrastructure team. In this role, you will execute projects related to water based cooling system infrastructure with assistance from internal teams including construction, operations, engineering, environmental, and project commissioning teams. You will work with outside engineering consultants and general contractors, water treatment and sampling vendors and local water and wastewater utilities on feasibility and design work that ensures our infrastructure projects meet regulatory standards and a high bar for operational efficiency, reliability, and safety at the lowest possible cost. You will deliver water sustainability projects for AWS Infrastructure in US East regions, as you execute on the delivery of multiple water infrastructure development projects, monitor operational efficiency metrics, and build in system resiliency after project hand-off to regional operations teams. You will also be the central point of contact for all issues pertaining to water and wastewater treatment and disinfection systems and for managing healthy relationships with our utility partners. If you have strong mechanical or chemistry background and an understanding of water-cooled infrastructure in building operations, are interested in innovation and sustainability in the water sector, and understand the feasibility of construction under various designs, you are a probably a good fit!Key job responsibilitiesThe Water Infrastructure Manager will be responsible for the following:• Manage the planning, design, and execution of water and wastewater infrastructure projects that support water delivery to data centers• Negotiate the terms and oversee the execution of utility system contracts and connection agreements related to domestic, fire, and cooling water supply and wastewater infrastructure • Engineer, design, and monitor water treatment/operations projects and identify optimal design criteria for scaling projects to full-scale deployment across different regions in North America• Manage projects that directly support water sustainability goals • Work with internal teams to troubleshoot problems and conduct Root Cause Analysis (RCA) and Corrective Action (CA) for design and fleet deployed water systems• Work with local water utilities to understand and coordinate site utility requirements, site inspections and compliance with federal, state and municipal requirements and building codes• Track and manage reliability and maintenance of water systems, as well as the resiliency of sources of water supply required for data center cooling• Work with Operations to monitor water consumption and develop resiliency plans for water supply sources• Oversee support and testing/validation of systems during installation, operation, and maintenance of water treatment equipment and associated mechanical system.• Interface with internal engineering, operations, real estate and environmental health and safety and legal teams to develop and implement solutions in rural areas that often lack adequate available water and wastewater infrastructure. • Oversee maintenance, reliability and compliance of on-site water treatment and disinfection systems.• Up to 20% travel as needed for project execution where authorized.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS• Bachelor’s Degree in Mechanical/Chemical/Civil Engineering or Water Resources Planning • 5+ years of experience building relationships with utilities and negotiating contractual and commercial terms related to water and wastewater capacity and infrastructure development• 5+ years of project or program managements experience with skills to balance multiple priorities in a fast-scaling environment• 5+ years of experience working with water chemistry and conventional/membrane water treatment technologies for industrial applications, especially date centers• 5+ years of project-related experience working with local or state government agencies, utilities, site development due diligence and/or permitting entities. ...

Web Analytics & Testing Mgr, Amazon Business

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space developing innovative purchasing and procurement solutions to help organizations reshape buying. Bring your insight, imagination, and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business, unlocking our potential worldwide.Amazon Business is seeking an analytically-gifted, results-oriented individual to lead the analytics and testing charter for our marketing website. In this role, you will be the point-of-contact within the marketing organization for website measurement, A/B testing, targeting, and personalization. This individual will partner with content, marketing, user experience, and tech teams to build out measurement capabilities, develop and maintain reporting for key initiatives, and establish a roadmap for A/B testing, targeting, and personalization. As a highly-visible program lead, you will regularly interface with stakeholders and leadership to monitor website trends, socialize insights, and surface opportunities to drive impact with testing, optimization, and personalization. The right candidate will be a well-versed analytics professional with previous experience in website measurement and reporting. They should exhibit a high level of proficiency when speaking to these areas, and have the ability to articulate technical details to non-technical stakeholders. Their experience should also include involvement with and/or knowledge of website tagging, A/B testing concepts, targeting and personalization capabilities, and cross-channel measurement. Nice-to-haves include experience in B2B marketing, including lead/demand generation and sales pipeline, as well as writing SQL queries to extract/transform large datasets. Key job responsibilitiesManage web analytics reporting and measurement for the Amazon Business marketing website, create dashboards that enable marketers to measure the effectiveness of their channels and/or programs, and maintain a rigid testing culture while executing A/B tests and targeting activities to drive towards business goals: • Serve as resident expert on web analytics, A/B testing, and targeting/personalization for the Amazon Business marketing website.• Develop and maintain standardized reporting for measuring overall website performance and business goals/objectives. • Work with stakeholders to understand their objectives, and develop relevant dashboards and/or reporting mechanisms to ensure they can accurately measure and optimize towards goals. • Plan and execute various website tests and targeting activities to drive acquisition, engagement, and traffic improvements. • Regularly audit web analytics implementation to ensure data accuracy, and work with technical teams to address issues and/or recommend new tracking capabilities. • Work with a cross-functional team of Marketers, UX Designers, Product Managers, Web Developers, Data Scientists, and business teams to maintain alignment on website measurement and performance. • Support broader measurement initiatives across the organization, providing guidance and/or requirements to ensure data accuracy. About the teamThe Amazon Business Website Team is known for taking quick action and driving impact through a customer-obsessed and testing-centric culture. We are relentless in driving results, highly analytical, collaborative, and cross-functionally supportive of teams across the business. BASIC QUALIFICATIONS- 2+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience managing or working within cross-functional marketing and creative teams- BA or equivalent- Experience with compiling and presenting data to cross-functional stakeholders and leadership teams.- Strong understanding of web analytics concepts, including metric definitions, measurement methods, and standard reporting practices.- Proficient with web analytics tools like Adobe Analytics or Google Analytics.- Working knowledge of A/B testing concepts, best practices, and tools.- Familiar with digital marketing analytics concepts such as multi-touch attribution, and conversion rate optimization.- Familiar with website targeting and personalization methods. ...

WW Specialist SA - GenAI , Q Business

Do you want to help define the future of Go to Market (GTM) at AWS using generative AI (GenAI)? AWS Specialist Solutions Architects (SSAs) are technologists with deep domain-specific expertise, able to address advanced concepts and feature designs. As part of the AWS sales organization, SSAs work with customers who have complex challenges that require expert-level knowledge to solve. SSAs craft scalable, flexible, and resilient technical architectures that address those challenges. This might involve guiding customers as they refactor an application or designing entirely new cloud-based systems. Do you enjoy solving novel and unique technical challenges for customers? Become an AWS GenAI Specialist SA!Within the GenAI/ML Specialist organization, this position is part of the Worldwide Specialist Team, where you will lead the global GTM plan for Amazon Q Business. You are a leader for specialists, architects, partners, and account teams around the world and set direction and standards for how we solve customer problems in your domain. You partner with technical and business teams across AWS and bring the voice of the customer into our product development roadmap. The WW team sees the big picture and sets the plan so the world’s most customer obsessed technical teams can make history.Key job responsibilities* Serve as a specialist advisor for Amazon Q Business, developing scalable best practices and educating the broader community* Assist customers in building production-ready solutions, including complex integrations with existing systems* Engage with customer executives to shape technology strategy and envision innovative solutions* Drive high-level discussions across organizations, represent the company at conferences, and communicate effectively to diverse audiences* Support new service launches, incubate new business, and influence product roadmap through close collaboration with internal teams and external customersAbout the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 2+ years of design, implementation, or consulting in applications and infrastructures experience- 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 6+ years of IT development or implementation/consulting in the software or Internet industries experience ...

Business Development Engineer II, NatSec & Defense (NSD) Builders

Amazon Web Services (AWS) is the leading cloud provider, providing virtual infrastructure, storage, networking, messaging, and many other services to customers all over the world. AWS runs a globally distributed environment, operating at massive levels of scale. Businesses, from start-ups to enterprises, run their operations and applications on AWS’s multi-tenant infrastructure. Governmental organizations are also looking to and depending on AWS for cloud solutions and services.The AWS World Wide Public Sector NatSec & Defense (NSD) Builders Team is looking for a Data or Software Engineer to support our public sector business. The NSD Builders support internal teams that focus on internal operations, contract management, and business development. We build a broad spectrum of data products ranging from interactive dashboards, to externally facing customer deliverables, to cross-domain data distribution systems. Our emphasis is on building automated, scalable capabilities that accelerate operations and drive business growth. In this role, you will be responsible for building end-to-end, cloud-based data pipelines and reporting capabilities. You will directly interact with multiple stakeholders, driving efficiency in daily operations while enabling data-driven decision-making. Your work will not only enhance how our business runs on a day-to-day basis but also support business development and long-term growth by optimizing data accessibility, automation, and scalability.This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.Key job responsibilities- Consult with internal and external customers to identify business needs and challenges- Architect, engineer, & maintain automated data solutions- Work on multiple projects simultaneously- Quickly distill ambiguous requirements into clearly defined action plans- Never accept "good enough;" always prioritize automation and scalabilityA day in the lifeAbout AWS AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- Experience using data and metrics to determine and drive improvements- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Business Operations Analyst, SMGS Ops - WWPS National Security and Defense

AWS is seeking a driven and talented Business Operations Analyst to play a critical role on our Worldwide Public Sector National Security and Defense Business Operations team. This analyst is an important point of coordination between the WWPS government sales teams, finance teams, and AWS technical organizations, and is responsible for helping to drive scalable operational mechanisms, create strategic narratives, and run operational cadences to drive growth in secure government regions. Data analysis is at the core of Amazon’s culture, and your work will have a direct impact on decision-making and strategy for our organization. Close partnership with leaders and organizations outside of your immediate team will be necessary, as you will compile data and information that will influence decisions at the most senior levels in Amazon. The successful candidate will have excellent analytical abilities, strong business acumen and judgement, curiosity, and superior written and verbal communication skills, along with a passion for pursuing operational excellence. This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.Key job responsibilities• Develop reporting systems and performance dashboards that encompass key metrics to be reviewed with senior Sales Directors, VPs, and the WWPS leadership team in order to drive and manage the business • Support various WWPS leaders with analysis, ad-hoc data requests, meetings/presentations, and strategic planning activities • Extract raw usage and financial data from business databases and data warehouse, and perform analytics to produce meaningful reports that enable decision making• Generate metrics and deliver regular reports on progress against KPIs to senior leaders and internal stakeholders • Interact with cross-functional teams to implement process improvements, create new processes/solutions, and resolve complex problemsA day in the lifeAbout AWS AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.About the teamThe AWS Worldwide Public Sector National Security and Defense Business Operations team drives strategic program usage, benefits, and sales execution for AWS Sellers working in the National Security and Defense Markets, accelerating revenue growth, profitability, and transformation with Public Sector end customers. We pride ourselves on thinking big, delivering exceptional results for our customers, and working across AWS as #OneTeam.BASIC QUALIFICATIONS- 5+ years of Microsoft Excel experience- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field- Experience with sales CRM tools such as Salesforce or similar software- Experience defining, refining and implementing sales processes, procedures and policies or equivalent- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Corporate Counsel, Devices, Devices Legal

Do you want to work on exciting legal issues and help shape Amazon’s newest products and services? Amazon's Legal Department is looking for a talented attorney to advise our rapidly growing and evolving Consumer Devices business on privacy, regulatory, and consumer protection issues. In this role, you will directly advise business leaders, product and engineering teams, and other lawyers on global privacy laws and new regulatory developments. Responsibilities will include leading various aspects of our ongoing privacy compliance efforts, developing privacy-forward policies and procedures, and working cross-functionally to drive innovative solutions to complex, strategic privacy issues. You will also provide day-to-day input on business strategy on some of our newest and most innovative projects, advising on new product and service launches, security, accessibility, marketing, and other compliance matters. Your role will also include supporting a variety of stakeholders, including privacy, public relations, and public policy teams. *This position can be based in Washington DC. or Seattle, WA. BASIC QUALIFICATIONS- 5+ years of legal experience- Juris Doctor and membership in one state bar or equivalent ...

Partner Solutions Architect - Power & Utilities, Industry & Solutions COE

AWS Partner Solutions Architects in many ways act as a strategic “keystone” bringing together several distinct groups within AWS that support AWS partners. This is a high visibility role where you collaborate with, and influence, both external stakeholders (AWS partners) and internal AWS teams like sales and service engineering. Moreover, you can be part of a team that is redefining the IT industry in Energy. Amazon Web Services (AWS) is leading the next paradigm shift in cloud computing and is looking for an experienced solution architect for the role of a Power & Utilities Partner Solutions Architect in the AWS Specialists and Partner Organization.We can help you grow further. Through this role you:• Will become a trusted AWS Technology Architect helping to develop and deliver on strategic P&U industry trends to support utilities as they transition their workloads to the cloud.• Will partner with Partner Development Managers to create and present meaningful partner-facing architectures of widely varying size and complexity and be a key member of a core team establishing digital utility best practices.• Will support revenue growth across a broad set of utility customers by identifying and recruiting strategic industry partners.• Will excel in collaborating with commercials, presales, service engineering and delivery teams.• Will capture and share best-practice knowledge amongst the AWS solutions architect community• Will make the most of our great blend: a global corporate company with a start-up entrepreneurial style• Will be equipped to truly utilize your technical cloud expertise - we will provide you the right tools and continuous trainingIn this role, you will need to be technically capable, enjoy learning and introducing new technology in order to help colleagues, partners, and customers embrace and adopt that technology. You will also need to be proficient at interacting, communicating and partnering with other departments within AWS such as our services teams, marketing, and professional services.Position may require traveling (roughly 25%) to meet partners and customers.Key job responsibilitiesKey job responsibilities• Ensure success in building and migrating applications, software and services onto the AWS platform• Build repeatable mechanisms, architectures, solutions, and playbooks to enable faster, cheaper, predictable, and risk-free workload migrations and development on AWS• Define and execute on the industry technology strategy by engaging highly technical teams within AWS (other Solutions Architects, Technical Account Managers, professional services consultants and consulting/managed services partners) to architect innovative Energy and Utility digital workloads.• Capture and share best-practice knowledge amongst the AWS solutions architect community• Guide and motivate the development of whitepapers, data sheets, and other high-value customer facing guidance and best practices• Share industry customer feedback to internal product management and engineering teams to help drive the future of AWS• Work with the team to drive POCs to completion• Work with the team to organize technical workshops and facilitate the sharing of knowledge across teams• Build deep relationships with decision makers within partner accounts to enable them to be “Cloud Advocates”• Strategy & Innovation: articulate business/industry fundamentals (e.g., ROI, TCO, cost benefit analysis); understand regulations and operational excellence; familiarity with business strategy and trends in the IT industry (e.g., CI/CD, Migration, AI…etc.)• Technology Breadth: demonstrate architectural best practices applied across a breadth of technologies to solve organizational problems, articulate views/roadmaps for future development, and understand the interaction between infrastructure, operations, and developmentAbout the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 3+ years of design, implementation, or consulting in applications and infrastructures experience- 5+ years of IT development or implementation/consulting in the software or Internet industries experience ...

Product Marketing Manager, Amazon Payment Products

Interested in working for Amazon credit cards? We are looking for a Product Marketing Manager to lead acquisition content optimization on a proprietary machine learning advertising platform. You will own a roadmap, build tests and scale learnings for our credit products. The successful candidate thrives in fast paced environments, loves to test and learn, and is motivated by driving results.In this role, you will be responsible for building an annual plan, and championing marketing experiments to improve advertising content. You will focus on all aspects of the acquisition funnel – banners, marketing pages, and application form – to continually improve customer conversion. You will lead testing projects from end to end, partnering with a team of high caliber marketers, data scientists, designers, and product managers across Amazon. The role requires creativity, as you will build, refine and execute customer focused messaging and advertising. In parallel, you will pay special attention to regulatory and compliance requirements. You will dive into the results data from your experiments and share performance and learnings - course correcting and scaling to deliver results. You will share results on an ongoing basis with leaders within Amazon and with our bank partners.The ideal candidate will have a passion for experimentation and content optimization (benefit messages, design, copy, creative elements, etc.), can execute flawlessly and focus on the details. To be successful, you’ll need to be a strong communicator, enjoy developing hypotheses for new messaging and images to test, and be able to work backwards to earn trust with key stakeholders across multiple teams. If you are organized, analytical, and data driven, with an interest in independently driving results, this is a great role for you. Key job responsibilities* Develop annual testing plan, sharing experiment and execution roadmap.* Lead initiatives end to end, working with cross functional teams – legal, finance, product, design, data science, and bank partners – to optimize, execute and deliver campaigns.* Create on-brand, best in class content, tailored to appropriate customers and effectively build acquisition campaigns for our credit products.* Partner with internal design team to innovate on acquisition marketing campaigns.* Analyze the performance of campaigns, and share results with senior leaders and stakeholders.* Coordinate initiatives with key financials partners, working backwards to ensure a streamlined execution and approval process to launch initiatives.BASIC QUALIFICATIONS- 2+ years of professional non-internship marketing experience- Bachelor's degree in marketing, communications, or equivalent- Experience with A/B or multivariate testing- Experience using data and metrics to measure impact and determine improvements- Experience with onsite marketing, lifecycle marketing and digital advertising- Demonstrated ability to work independently and autonomously ...

Research Manager, Strategy and Insights, Reputation Marketing Insights

This role is for a Go-to-Market and Foundational Research Manager on the Reputation Marketing and Insights team. This role owns and is responsible for the first step in the go-to-market messaging process: development of data-driven insights to develop campaign strategy, messaging guidance, and to guide creative execution. Go-to-market research sets the strategic course of our marketing: including deeply understanding our customers, surfacing actionable insights, and developing the best narratives and message frames to deliver results. This role is also responsible for foundational research (beyond Go-to-market) will also be within scope, including collaborating with other teams across Policy, PR, and Corporate Communications team to identify key knowledge gaps, execute high quality research, and surface actionable insights to drive better business and reputational outcomes. The work will challenge you to be resourceful, think big while staying connected to the details, translate data-driven insights into strategic direction, and embrace a high degree of change and ambiguity at speed. The scope and scale of what we strive to achieve is immense, but it is also meaningful and energizing. Key job responsibilities• Conduct message and creative testing research to guide the messages we should be using, and inform creative production and execution• Develop marketing and substantive strategies to improve Amazon’s business outcomes and bolster its reputation• Inform strategic planning and messaging architecture documents to direct paid and owned media campaigns• Communicate data-driven insights and recommendations through presentations, papers, and other internal communication channels• Scale learnings and insights to other teams in the broader Amazon marketing and communications community• Remain informed and incorporate learnings from other research functions including reputation-tracking, policy, and product and marketing researchBASIC QUALIFICATIONS- Bachelors or equivalent.- 3+ years of experience using quantitative and qualitative research data to make policy, business, or communications recommendations- Expertise in both political and business message development, from exploratory stages to creative testing- Excellent written and verbal communication skills, with an ability to communicate research to executive leaders and audiences that do not have a technical data background ...

Research Scientist, Global Hiring Science (GHS)

Do you want a role with deep meaning and the ability to have a global impact? Hiring top talent is not only critical to Amazon’s success – it can literally change the world. It took a lot of great hires to deliver innovations like AWS, Prime, and Alexa, which make life better for millions of customers around the world. As part of the Intelligent Talent Acquisition (ITA) team, you'll have the opportunity to reinvent Amazon’s hiring process with unprecedented scale, sophistication, and accuracy.ITA is an industry-leading people science and technology organization made up of scientists, engineers, analysts, product professionals, and more. Our shared goal is to fairly and precisely connect the right people to the right jobs. Last year, we delivered over 6 million online candidate assessments, driving a merit-based hiring approach that gives candidates the opportunity to showcase their true skills. Each year we also help Amazon deliver billions of packages around the world by making it possible to hire hundreds of thousands of associates in the right quantity, at the right location, at exactly the right time. You’ll work on state-of-the-art research with advanced software tools, new AI systems, and machine learning algorithms to solve complex hiring challenges. Join ITA in transforming Amazon's hiring landscape and making a meaningful difference in people's lives. Together, we can solve the world's toughest hiring problems.Within ITA, the Global Hiring Science (GHS) team designs and implements innovative hiring solutions at scale. We work in a fast-paced, global environment where we use research to solve complex problems and build scalable hiring products that deliver measurable impact to our customers. We are seeking selection researchers with a strong foundation in hiring assessment development, legally-defensible validation approaches, research and experimental design, and data analysis. Preferred candidates will have experience across the full hiring assessment lifecycle, from solution design to content development and validation to impact analysis. We are looking for equal parts researcher and consultant, who is able to influence customers with insights derived from science and data. You will work closely with cross-functional teams to design new hiring solutions and experiment with measurement methods intended to precisely define exactly what job success looks like and how best to predict it.Key job responsibilitiesWhat you’ll do as a GHS Research Scientist:- Design large-scale personnel selection research that shapes Amazon’s global talent assessment practices across a variety of topics (e.g., assessment validation, measuring post-hire impact)- Partner with key stakeholders to create innovative solutions that blend scientific rigor with real-world business impact while navigating complex legal and professional standards- Apply advanced statistical techniques to analyze massive, diverse datasets to uncover insights that optimize our candidate evaluation processes and drive hiring excellence- Explore emerging technologies and innovative methodologies to enhance talent measurement while maintaining Amazon's commitment to scientific integrity- Translate complex research findings into compelling, actionable strategies that influence senior leader/business decisions and shape Amazon's talent acquisition roadmap- Write impactful documents that distill intricate scientific concepts into clear, persuasive communications for diverse audiences, from data scientists to business leaders- Ensure effective teamwork, communication, collaboration, and commitment across multiple teams with competing prioritiesA day in the lifeImagine diving into challenges that impact millions of employees across Amazon's global operations. As a GHS Research Scientist, you'll tackle questions about hiring and organizational effectiveness on a global scale. Your day might begin with analyzing datasets to inform how we attract and select world-class talent. Throughout the day, you'll collaborate with peers in our research community, discussing different research methodologies and sharing innovative approaches to solving unique personnel challenges. This role offers a blend of focused analytical time and interacting with stakeholders across the globe.BASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of quantitative field research experience- Experience investigating the feasibility of applying scientific principles and concepts to business problems and products- 4+ years of experience in applied selection research, job analysis, test development, and validation- Foundational skills in conducting experimental research studies and data analysis- Proficiency in scripting for data analysis (e.g., R, Python) ...