Arlington

Benefits Experience and Technology (BXT) builds a workplace for Amazonians to invent and deliver on behalf of customers by supporting employees’ financial, education, health, and wellness needs with benefits that optimize value and are easy to discover, enroll, and access.As a member of the BXT Support Tools and Automation (STA) team, you will work to build tools to help improve our benefits administration process that will look to make the benefits experience more seamless for Amazonians.Support Engineer 4 in the BXT STA team will be the technical leader of the team, which acts as the first line of engineering support team. The Support Engineer 4 will partner with product support leads and software engineering teams owning business critical services to own issues to resolution on behalf of the Amazonians, including coordination, customer communication, and tracking tasks to complete resolution. Support Engineer 4 will lead development of processes and mechanisms in support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services driving employee benefits experience. A successful Support Engineer 4 will have broad array of technical and functional skills, take initiative to identify areas of improvement, implement best practices in providing technical support, and think big to proactively mitigate issues using innovative solutions. As a Support Engineer 4 you will have opportunity to partner with senior engineers and lead other support engineers in a multi functional team and advance your career to next level and ownership of critical software systems.BASIC QUALIFICATIONS- 3+ years of software development, or 3+ years of technical support experience- Experience troubleshooting and debugging technical systems- Experience troubleshooting and documenting findings- Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent work experience- Knowledge of AWS based technologies- Demonstrable understanding of web services, data systems, technical workflows, and software development lifecycle- Experience with log aggregation tools for troubleshooting enterprise-level cloud applications ...

The Amazon Device OS team is looking for high-energy, detail-oriented, and technically-savvy Support Engineers to triage defects/tickets raised by testing teams, on Amazon’s devices.You begin to play a leadership role on your team by becoming a subject matter expert on one or more services. You own support activities for these services and regularly work with development teams to establish and improve service support. You operate with limited guidance from management and aggressively drive issues to resolution. You understand the business logic and architecture of your supported services that enable you to regularly resolve undocumented trouble tickets. You are able to read and understand complex application code and make approved code fixes to resolve support issues. You provide mentoring, training, documentation, and tools to other Support Engineers to enable them to perform support activities. You regularly contribute to the creation and improvement of all support documentation. You may perform code builds and deployments communicating status regularly before, during, and after each deployment. You create and interpret metrics that measure support success and service performance. You help develop and refine operational policies and procedures used by your team and internal customers. You work on support projects that are large in scope and lead other Support Engineers on smaller projects. You participate fully and constructively in the planning of your team’s work. You have the ability to write simple and efficient tools to improve operational efficiency. You contribute to design and development of support tools using software engineering best practices. You mentor other Support Engineers and are involved in hiring.Key job responsibilitiesSome of the key job functions of a Support Engineer III, involved in defect triaging are:• Provide first level of support for handling Jiras, tickets, operational issues from production services• Provide engineering support of our incoming Jiras, tickets, including extensive troubleshooting and debugging, with responsibilities covering multiple product lines. • Hands-on experience in Unix or any scripting language• Develop tools and automate manual operational tasks and easy maintenance of our services.• Build monitoring metrics dashboard, and report System health and Support status metrics.• Work on maintenance driven coding projects, primarily in C++ and Python • Will work with limited guidance and will act as a SME on the services owned• Understand the business logic and architecture of your supported services that enable you to regularly resolve undocumented trouble tickets• Understand complex application code and make approved code fixes to resolve support issues. • Interface with other teams to resolve defects and show strong ownership of issues• May perform code builds and deployments communicating status regularly before, during, and after each deployment• You may Audit the work of Jr. Support Engineers and your peers, identify key areas and work with the team to eliminate the gaps• Make changes to existing scripts with code reviews and come up with new tools/ scripts to reduce manual efforts• Help develop and refine operational policies and procedures used by your team and internal customers. • Requires detailed understanding of the components or features of the product owned. Drives changes with data and contributes to the overall success of the team/project• Have the ability to write simple and efficient tools to improve operational efficiency. • Evaluate the training needs for your team, regularly work with development teams, with QA/ TPM stakeholders, and other Support Engineers to improve documentation, procedures, and tools• Communicate clearly and effectively with stakeholders. Always tend to over-communicate and over-documentA day in the lifeTypically SE will provide operational and initial debugging support to CI (continuous itegration)/SCM Dev Teams. Team investigates failures that may arise during the CI Process (Build, Flash, Test) in the CI Live and CI STU environments. Additionally, in the CI STU (Safe to Use) environment, SE is responsible for developing rules for tests that apply STU promotions on software builds, as well as identifying and debugging any issues that may arise during the CI STU test runs and managing promotions on SW builds.BASIC QUALIFICATIONS- 4+ years of software development, or 4+ years of technical support experience- Experience scripting in modern program languages- Experience troubleshooting and debugging technical systems- Experience in agile/scrum or related collaborative workflow- Experience troubleshooting and documenting findings ...

Amazon created one of the most sophisticated supply chains in the world, from the introduction of Amazon Prime, to the use of advanced technology for package delivery, Amazon consistently drives change from the front of the pack.Our overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation. This is your chance to make history.As a result of continued rapid growth, we are currently seeking a Systems Development Engineer within Global Engineering Services.Key job responsibilitiesThis role will be responsible for collaborating with Original Equipment Manufacturers (OEM) on developing, standardizing, implementing, and troubleshooting controls, electrical, and hardware solutions for robotics and material handling systems, act as a liaison for internal and external resources, and develop to meet scaling needs. The Systems Development Engineer will be defining requirements and standards from individual work cells to large complex MHE integration across multiple vendors. The position will balance controls and software integration between internal and external stakeholders, as well as provide commissioning support to the Operations Engineering Teams on achieving system performance prior to/during/and after launch of greenfield sites and/or retrofit sites.The following roles and responsibilities are required for a successful Systems Development Engineer:• Prepare specifications and technical detail to fully define performance on equipment, material and services• Perform programmable logic controllers (PLC) and industrial power controller (IPC) control level issues and performance diagnosis• Define and measure system performance KPIs, leveraging industry standard PackML• Follow and enforce industrial network security requirements• Follow change management process and develop ad-hoc PLC ladder and/or structured text code change• Provide detailed analysis and testing of existing and new engineering solutions and components• Work with IT, FC Software, Vendors, and Operations Engineering to support new material handling equipment (MHE) systems deployments• Undertake industrial engineering design on existing and new material handling systems across World Wide network• Develop and standardize modular PLC or IPC code that can be utilized for vendors to utilize in the MHE systems• Provide technical documentation such as flow diagrams, conveyor and equipment layouts, installation details, and integration specifications• Support commissioning of new automation elements / designs• Actively participate in local or World-Wide network level control projects and Initiatives• Provide value engineering/ value analysis• Ensures adherence to all Health & Safety (H&S) procedures. Be proactive in the raising of potential H&S issues and the development of personal safety awareness• Use AutoCAD to review, develop and maintain electrical schematic and conveyor layout drawings• Fully understand and ensure procedural adherence to industry operating standards such as the NEC and NFPA.• Support emulation and simulation modeling of material handling systems.• Document control system and equipment configuration changes and keep the documentation updated on the global project repository• Partner with all FC stakeholders in order to build effective relationships• Conduct Post go-audits to determine what good looks like with the stakeholders of the fulfillment centers.• Ability to travel up to 75%A day in the lifeAmazon Benefits:Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill sets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamThe team is open to hiring candidates from the following locations: Bay Area, CA; Dallas, TX; Houston, TX; Austin, TX; Los Angeles Metro Area; Phoenix Metro Area; Arlington VA; Bellevue, WA; Seattle, WA; Boston Metro Area; Nashville, TN; New York City; Atlanta Metro Area; Chicago, ILBASIC QUALIFICATIONS- Bachelor’s degree in Industrial Engineering, Mechanical Engineering, or another STEM field- 4+ years’ experience as a project engineer, process engineer, project manager, manufacturing engineer, or related occupation.- 2+ years’ experience directly managing and responsible for large material handling or automation projects.- Design and/or implementation experience with integrated automation solutions, such as complex material handling systems, high-speed packaging lines, or manufacturing lines.- Experience with Microsoft Office products: Excel, Project and Outlook.- Experience with CAD software (AutoCAD, REVIT, BIM 360, etc.) ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Kuiper Production Operations team is looking for a Systems Development Engineer who is motivated to take on challenges and be part of a growing team that analyzes and implements Kuiper controls. As part of the Kuiper Enterprise Technology team, you are responsible for delivering Kuiper control systems and processes to meet Kuiper security and compliance standards. You will be a key liaison with Kuiper service teams, infrastructure teams, Kuiper Security, and Global Trade and Compliance. Have the ability to dive deep, understand, document, communicate and implement controls for IT systems and processes, and be able to drive innovative process changes and automation throughout the Kuiper organization.We have a team culture that encourages ownership, diversity, inclusion, and innovation. You will have an opportunity to work across the entire Kuiper organization implementing and managing various controls along side Kuiper Security. Kuiper security owns policy and definition of controls, and this role owns the coordination, development, implementation, and change management of controls as well as managing defects and improvements.Key job responsibilities• Automate and implement security controls• System Development Engineering• Assisting certifications and assessments programs by liaising with Kuiper Security, auditors, and Kuiper service teams, articulating control implementation and impact, and documenting procedures• Helps drive continuous improvements to the Kuiper compliance program, the program management process, and control implementation projects in coordination with the service teams and Kuiper Security• Captures and tracks information security metrics and goals for all required controls• Develop dashboards, canaries, and alarms for all automated controls• Clearly communicating vision, deliverables, and project status to management and key technical and business stakeholders• Delivers recommendations and risk interpretations in a clear, concise and audience-specific formatExport Control Requirement: Due to the need to access certain federal controlled information, you must be a U.S. citizen for consideration."A day in the lifeThis is a fast-paced, intellectually challenging position, and will work with leaders in multiple technology areas. Have relentlessly high standards for yourself and everyone you work with, and be constantly looking for ways to improve your product’s performance, quality and cost. We want individuals who are ready for this challenge and want to reach beyond what is possible today.About the teamHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.At Amazon, our mission is to be the most customer-centric company on Earth. To get there, we need exceptionally talented, bright and driven people. We're dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.BASIC QUALIFICATIONS- Experience in automating, deploying, and supporting large-scale infrastructure- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust- Experience with Linux/Unix- Experience with CI/CD pipelines build processes ...

We are looking for a motivated Systems Development Engineer who has worked extensively in Systems, Security and Data Security/Management. For this position, we require a strong coding skill set, detailed knowledge of software development best practices, and architecture and design. You’ll play a key role in architecting, designing, supporting services on AWS-based infrastructure. You’ll use and touch a wide range of technologies and systems, including products that we’ve built from the ground up and commercial products. You’ll help junior engineers develop their skills, and continue to raise the bar building for the future of Amazon. You must have a bias towards automation and track record of creating automated solutions, have experience operating distributed systems and diagnosing and resolving complex problems, and pay attention to detail and solve problems at their root.Key job responsibilities4+ years of non-internship professional software development experience2+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience6+ years of administrative experience in networking, storage systems, operating systems and hands-on systems engineering experienceKnowledge of systems engineering fundamentals (networking, storage, operating systems)Experience programming with at least one modern language such as Java, Python, C++, C#, Golang, PowerShell, RubyExperience leading the design, build and deployment of complex and performant (reliable and scalable) software solutions in productionExperience in the building of information security as a core competency throughout our relationships with our internal teams/partners/vendor; this includes designing the right level of data movements, and providing education and training to the organizationExperience processes/technologies to establish rules to protect data moving across the enterprise.About the teamThis role is on a team with a vision to create innovative automotive discovery and shopping experiences on Amazon, providing customers better convenience and more selection. We’re collaborating with other experienced teams at Amazon to define the future of how customers research and shop for cars online.BASIC QUALIFICATIONS- Experience in automating, deploying, and supporting large-scale infrastructure- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust- Experience with Linux/Unix- Experience with CI/CD pipelines build processes ...

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.Come change the way the world sees the cloud! Amazon WorkSpaces is a managed desktop computing service in the cloud. Amazon WorkSpaces allows customers to easily provision cloud-based desktops that allow end-users to access the documents, applications and resources they need with the device of their choice, including laptops, iPad, Kindle Fire, Android tablets, and zero clients. With a few clicks in the AWS Management Console, customers can provision a high-quality cloud desktop experience (for Windows or Linux) for any number of users at a cost that is highly competitive with traditional desktops and half the cost of most virtual desktop infrastructure (VDI) solutions.We are looking for cross platform systems development engineers who are passionate about building, maintaining, and automating the systems that underpin the robust WorkSpaces-fleet system. On any given day, we use Python, Lambda, DynamoDB, CloudFormation, PowerShell as well as other public AWS services and a host of Amazon-internal tools. We don’t expect you to be an expert in, or necessarily even be familiar with, all of the technologies listed above, but we do expect you to be excited to learn about them! In this role you’ll help WorkSpaces-Fleet expand into new regions, remove development friction, and collaborate with a team of Systems Developers to help shape the future for the next generation of services to help customers reduce the mean-time-to manage their WorkSpaces. You’ll apply your creative and critical problem solving skills to develop and run multi-tenant at massive scale services.Here is what we are looking for in terms of basic qualifications:· BS in Computer Science or related discipline, or equivalent work experience.· 5 years of industry experience managing large scale software application products.· At least 5 years of experience in managing a heterogenous environment with experience to support variety of operating systems (Windows & Linux).· At least 5 years of systems debugging skills and incident management response skills· At least 5 years of scripting experience using PowerShell, Shell Scripting and Python· At least 5 years of experience managing end users in large scale IT environment with exposure to all aspects of IT life cycle.Preferred Qualifications A System Development Engineer in WorkSpaces will:- Develop infrastructure-as-code software to stand-up large, distributed services with Security and Operational Best Practices in mind.- Design fault tolerance and disaster recovery solutions- Solid understanding of OS Internals for Windows and Linux. For example: Troubleshooting hibernate / resume failures.- Experience with life cycle management of different applications on end user devices.- Experience with managing virtual desktop infrastructure- Network / DNS configuration and troubleshooting.- Active Directory integration with different flavors of Linux(Desired)- Good understanding of Active Directory and other identity providers such as Jump cloud, Azure Entra.- Experience with managing end device management tools such as SCCM / Intune.- Expertise with Python, Bash, PowerShell for Automation - Experience managing large scale infrastructure using SSM / Ansible / Chef / Puppet for patching- Good understanding on different package managers in different flavors of Linux, pros & Cons.- Experience with CI / CD pipelines - Understanding about different Certificates and their usage (Desired).- Expertise with step functions, lambda, EC2 compute, EBS, AWS VPC, Cloud Watch, SSM and general awareness on rest of the AWS Technologies. Experience with embracing different AWS technologies in real world scenarios is highly desired. WorkSpaces is changing the way that people use computers - come help us make history! About UsInclusive Team CultureHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Work/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 2+ years of non-internship professional software development experience- 1+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 7+ years of administrative experience in networking, storage systems, operating systems and hands-on systems engineering experience- Knowledge of systems engineering fundamentals (networking, storage, operating systems)- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby ...

At Amazon, we believe that every day is "Day One." A day for the first step or to meet a new challenge, and today could be the day that you become part of a bigger idea. Come join a group of creative people that help redefine the company daily. Working for Amazon is a new excitement every day.In Enterprise Engineering, we build the software, services, and infrastructure that enable Amazon teams across the world to do their work on a daily basis. We represent the intersection of AWS technology and the need for traditional IT solutions at Amazon’s scale. We’re an AWS-focused, security obsessed, builder-centric organization, focused on using AWS technology to reshape and reinvent the traditional IT experience. We succeed when we make Amazonians around the world more effective in their work and more efficient in how they get it done.You and your team will work with internal Amazon service owners and AWS product teams to develop new services and solutions that give enterprise IT customers, along with those supporting public sector customers, more choice and self-service platforms that we offer our global workforce. You will build new solutions that raise the bar for security, automation, and operational excellence.We are looking for a motivated builder to inspire our teams and deliver results to our customers. This is a hands-on position where your daily activities will range from strategic planning to new system development to supporting the customers that depend on your services. You will deliver consistent, well-defined results in an agile systems development workflow. To succeed in this role, you will deliver on-time results that delight your customers while inspiring your team to think big about their work. If this sounds like a fit, we would love to speak with you.Key job responsibilities* Partner with customers, stakeholders, third-party vendors, and service owners to deliver technical solutions for complex problems. This may be in the form of new software, systems, infrastructure, hardware, networking or automation improvements, or a refactoring of existing solutions. * Embrace the AWS ecosystem and drive innovation on top of it* Instill a culture that drives DevOps, holds a high-quality bar with code reviews, drives automation efforts to empower, and removes barriers for your team* Translation of complex functional and technical requirements into detailed architecture and design* Hands-on leadership for your team; working with others on the engineering team to guide the day-to-day operations, resolve incidents and feature requests, lead development activities, collaborate on architectural decisions, participate in security reviews, and carry-out deployments.* Build services that can scale across six continents for hundreds of thousands of Amazonians worldwide* Deliver quality features on-time and on-budget and execution against project plans and delivery commitments.* Maintain current technical knowledge of rapidly changing technology, always on the lookout for new technologies, and work with management and development teams to evolve current processes.* Due to federal contracts, this position requires that the candidate selected be a US CitizenAbout the teamThe Amazon Email Services (AmazES) team is an engineering team that sits within the AWS’s Enterprise Engineering organization. AmazES owns first-party and third-party services that help Amazonians communicate at an unprecedented scale. BASIC QUALIFICATIONS- 2+ years of non-internship professional software development experience- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- Experience in automating, deploying, and supporting large-scale infrastructure- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby- Experience with CI/CD pipelines build processes- Experience building services using AWS products- Experience managing Windows Server and Linux Server workloads- US Citizenship ...

Amazon Web Services (AWS) internships are full-time (40 hours/week) for 12 consecutive weeks during summer. By applying to this position, your application will be considered for all locations we hire for in the United States.This position requires that the candidate selected be a U.S. citizen and be eligible to obtain and maintain an active TS/SCI security clearance with polygraph. Do you love automating and streamlining manual processes? Systems Development Engineer interns work with technical leaders to refine technical direction, and then follow through with detailed review, designs, and truly innovative code. Systems Development Engineers are “Builders”, developers of unique technology solutions to address business and customer problems. You will build internal and external services within the AWS software systems and be responsible for understanding the operational impact of changes.If this sounds exciting to you - come build the future with us!Key job responsibilitiesCollaborating with experienced Amazonians to design and build innovative products and services.Troubleshooting, researching and resolving problems.Building tools and automation to support the team’s mission.About the teamMentorship & Career GrowthOur team is dedicated to supporting new team members in an environment that celebrates knowledge sharing and mentorship. Projects and tasks are assigned in a way that leverages your strengths and helps you further develop your skillset.Inclusive Team CultureHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences.BASIC QUALIFICATIONS- Are enrolled in a Bachelor's degree or above in Computer Science, Computer Engineering, Data Science, Electrical Engineering, or majors relating to these fields with a graduation date between December 2025 - September 2026- Experience with at least one modern language such as Java, Python, C++, or C# including object-oriented design ...

In AWS Region Services, we build the software, systems, services, and infrastructure that enable Amazon teams across the world to do their work on a daily basis. We’re looking for a Software Development Engineer that is ready to join us and help innovate on behalf of our customers. In this role, you will participate directly in the AWS technology ecosystem. You will be join a group of technology leaders that are committed to delight our customers. You will own the architecture for a new generation of custom security solutions. You will work with technology experts from across the company. If you are ready for an opportunity like this, we would love to hear from you. Builders at Amazon work on real world problems on a global scale, own their systems end-to-end, and influence the direction of our technology that impacts hundreds of millions customers around the world. Join a team of super smart, customer obsessed developers that think big and have fun.This position requires that the candidate selected be a US Citizen and currently possess and maintain an active Top Secret security clearance or higher.10012Key job responsibilities- Define and/or refine hardware requirements, participate in the development and delivery of operability-related features such as system health monitoring, diagnostics, repair, and other self-healing automation- Develop or further existing application and system management tools and processes that reduce manual efforts and increase overall efficiency- Adapt and improve operations management systems and processes to accommodate rapid and increasing growth in systems and traffic- Participate in the design and execution of production acceptance tests and new hardware evaluations- Monitor the health of the fleet, automating system health, maintenance tasks, and reporting systems as neededThis role will sit in our headquarters in Arlington, Northern Virginia.Have questions about this role? Start a chat with the recruiter today! Please reach out to Krystan Silva at skrystan@amazon.com for inquiries.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- 2+ years of non-internship professional software development experience- 1+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- Bachelor's degree, or CSSLP (Certified Secure Software Lifecycle Professional)- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby- Current, active US Government Security Clearance of Top Secret or above ...

Work hard. Have fun. Make history.Our overall mission is simple: we want Amazon to be the place where our customers can find, discover, and buy anything online. Whatever our customers want, we will find the means to deliver it. As a result of continued growth, our Technology Deployment - Systems Integration team is now searching for an innovative and solutions-oriented Systems Development Engineer to be a part of our global initiative of developing and delivering the next generation of world-class fulfillment systems through the use of advanced technology. Successful candidates are natural self-starters who have prior engineering experience in the integrated automation project life cycle, including design, development, implementation, enhancement, and support.System Development Engineers (SysDE’s) will be part of a new product/technology development cycle and responsible for successful delivery of equipment for further testing and evaluation. You will serve as a liaison between Fulfillment Center Operations (our customer) and product development engineers. This role will require the ability to build relationships across a cross-functional team and capture and synthesize the voice of the customer. Your primary goal is to own the development and improvement of the deployment process, validating and testing processes through lab and field activities. You will integrate, deploy, and troubleshoot solutions for new advanced technology systems, iterating and providing feedback to internal and external partners with each opportunity. As an Amazonian you are able guide the implementation and delivery of complex system designs and advanced technology in ambiguous and complex problem spaces. You integrate systems for safety, security, stability, and efficiency. You participate in the full system development life cycle, working within broadly defined parameters, including test plan execution and solution quality needs.You must be responsive, flexible, and able to succeed within an open collaborative environment. Amazon’s culture encourages innovation and expects engineers to take a high-level of ownership in solving complex problems.Come help us make history!Key job responsibilitiesYour Responsibilities:The following roles and responsibilities are required for a successful Systems Development Engineer:* Support the installation of complex cross-functional projects with considerable impact. Projects may span organizations or geographies in support of business goals.* Work with internal and external engineering teams to successfully deliver cross-functional projects that are of a high-quality (e.g., on-time, on-budget, maintainable, low-defects, etc.). * Contribute to project priorities, establishing milestones, and driving schedules to meet a deadline. Establish, capture and present KPI metrics to evaluate success and failure of project.* Responsible to deep dive technical solutions that encompass advanced technology applications, conveyor hardware selection, material handling integration, and commissioning content and expectations. * Participate in design reviews and support execution efforts between internal teams and outside vendors including equipment specifications, material flow, process design, and site layout.* Communicate project status, effectively answer project questions in detail, and regularly produce clear and concise summaries for the projects you own to your program management team.* Capture and synthesize the Voice of Customer (VoC) for all new product introductions and leverage this information to prioritize system defects and influence the triage efforts with Product Development teams applying lessons learned to enable acceleration and deployment scale.* Build strong working relationships with Fulfillment Center/Sort Center managementand their operations teams across multiple sites as well as their Facilities, Finance, Safety, Process Engineers, and other business stakeholders.* Identify process improvement initiatives in support of operations, deployment, or engineering teams within a geographic node.* Develop cross-functional knowledge of Operations and Engineering team systems, processes, procedures, and tools.* Collaborate with internal teams and external vendors to generate high-quality, cost-effective solutions with quick turnaround.* Travel up to 75% throughout North America, which can vary based on peak seasons.A day in the lifeAmazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby- Experience with Linux/Unix- 5+ years control system experience including PLC/IPC based controls design, development, implementation and support. E.g. Allen Bradley, Siemens and CODESYS systems- Experience with the designs of complex, automated material handling equipment, packaging technologies, or systems including robotics (FANUC, ABB, UR) and high-speed manufacturing.- Experience working technical documentation such as flow diagrams, conveyor and equipment layouts, and installation details- Demonstrated understanding of life-cycle embedded systems development including hardware (circuit and logic designs, PLCs), software (embedded operating systems and programming), testing and implementation.- Experience in testing and implementing software (embedded operating systems and programming).- Experience in industrial networking and communications including topology design and familiarity with TCP/IP and Fieldbus applications.- Experience with 3-phase electrical systems ...

The Global Real Estate and Facilities (GREF) Tech team, part of Finance Automation, develops services, products, and tools to enable Amazon's corporate real estate team to build and operate the company's global facilities in more than 60 countries, which is the largest corporate real estate footprint in the world. We develop building systems that deliver a seamless, adaptive, and creative workspace experience to more than half a million employees. Our mission is to create technology that simplifies the processes Amazon employs to manage its corporate real estate. Our teams build services and products that support various GREF domains, including space and occupancy planning, design and construction, employee health and safety, sustainability, and building management systems requiring IoT expertise. If you possess the skills to build, operate, and scale the next generation of distributed systems supporting Amazon's growth, this role may be well-suited for you.We are seeking a passionate systems development engineer who can help us create the next generation of real estate systems and support the GREF organization. The ideal candidate for this role will be a self-starter and is comfortable with ambiguity, and excels at building highly scalable solutions. They will enjoy learning, inventing and implementing new technologies. A Software Development Engineer (SDE) at Amazon works on real world problems on a global scale, owns their systems end to end and influences the direction of our technology that impacts hundreds of millions of customers around the world. Coming to Amazon gives you the opportunity to work on development teams in one of our many rapidly growing organizations. Come join us in making history!The main area of activity for this role is to lead the development and integration of intelligent systems that will become the nervous system of the largest corporate building fleet globally. The north star for this team is to establish standards for the operational technology stack in GREF buildings, and deploy it so that Amazon gains better controllership over the environmental conditions of their buildings, utilization modes of spaces offered to users and the consumption of energy and utility billing which contribute to Amazon’s Climate Pledge of becoming carbon neutral ultimately.Key job responsibilitiesAs a Systems Development Engineer in GREF Tech you are responsible to design, architect, develop, test, deploy and deliver scalable, multi-tiered applications, systems, platforms or services using modern languages, design patterns, frameworks and technologies. You will take the lead on defining and implementing engineering best practices and using data to define and improve operational best practices. You will drive the architecture and technology choices for building systems and intelligence that will raise the bar on user experience.A day in the lifeCombine IOT, 1st party and 3rd party systems, including sensors, building management systems, and AI, to derive tangible intelligence about how Amazonians use their office buildings and spaces offered to them to produce value everyday. About the teamThe GREF Tech team has had around 20 team members for the past 4 years. We have a unique opportunity to create 13 specialized charters and expand the total org size to 120 by end of 2025. We are responsible for systems that run more than 500 Amazon buildings and feed information to facility engineering teams, as well as the user experience offered to Amazonians when they work in Amazon Corporate Offices, including their commute to work.BASIC QUALIFICATIONS- Experience in automating, deploying, and supporting large-scale infrastructure- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust- Experience with Linux/Unix- Experience with CI/CD pipelines build processes ...

The Global Real Estate and Facilities (GREF) Tech team, part of Finance Automation, develops services, products, and tools to enable Amazon's corporate real estate team to build and operate the company's global facilities in more than 60 countries, which is the largest corporate real estate footprint in the world. We develop building systems that deliver a seamless, adaptive, and creative workspace experience to more than half a million employees. Our mission is to create technology that simplifies the processes Amazon employs to manage its corporate real estate. Our teams build services and products that support various GREF domains, including space and occupancy planning, design and construction, employee health and safety, sustainability, and building management systems requiring IoT expertise. If you possess the skills to lead the team who build, operate, and scale the next generation of distributed systems supporting Amazon's growth, this role may be well-suited for you.We are seeking a seasoned Systems Development Manager who can help us invent the next generation of real estate systems and support the GREF organization. The ideal candidate for this role will be a self-starter and is comfortable with ambiguity. Building highly scalable solutions would be the basis of their work. They will enjoy learning, inventing and implementing new technologies. A Systems Development Manager at Amazon works on real complex systems at a global scale, owns their systems end to end and influences the direction of our technology that impacts hundreds of thousands of Amazon employees around the world. Coming to Amazon gives you the opportunity to work on development teams in one of our many rapidly growing organizations. Come join us in making history!The main area of activity for this role is to lead the development and integration of intelligent systems that will become the nervous system of the largest corporate building fleet globally. The North Star for this team is to establish standards for the operational technology stack in GREF buildings, and deploy it so that Amazon gains better controllership over the environmental conditions of their buildings, utilization modes of spaces offered to users and the consumption of energy and utility billing which contribute to Amazon’s Climate Pledge.Key job responsibilitiesAs a Systems Development Manager in GREF Tech you are responsible for the design, architecture, development, and operational management of enterprise scale, multi-tiered systems, platforms or services. You will lead the definition and implementation of engineering best practices and using data to continuously improve operational best practices. * Lead a team of highly talented Dev Ops & Sys Dev engineers responsible for managing all aspects of mission-critical systems.* Lead and manage the team that drives organizational standards for operational excellence and resiliency.* Establish strong relationships with internal partners and peer stakeholders to understand and meet their needs while operating existing systems at a high quality.* Participate in incident management to resolve outages and communicate with a global audience and participate in calls resolving outage.* Develop and maintain a culture of innovation and operational efficiency in the team.* Manage the design and development of new software solutions supporting our internal teams, including code reviews, testing, deployment and post-launch monitoring.* Hiring, growing and retaining engineering team keeping up with the high Amazon bar. This leader will be responsible for continuing to build an extremely high caliber team.BASIC QUALIFICATIONS- · A Bachelor's degree in Computer Science, Engineering, Mathematics, or a related field, or five or more years of work experience in System development as an equivalent.- · 5 or more years of people management experience leading System development teams.- · Proficiency in one or more general-purpose programming languages such as Java, C/C++, C#, Objective C, Python, JavaScript, Ruby, and Go.- · Experience designing, building, and operating large-scale distributed systems or web services.- · Experience in managing large scale infrastructure and automation.- · Experience engaging and influencing senior executives using both verbal and written communication tools. ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Are you experienced in building and managing Windows systems, with a passion for maintaining highly-available IT infrastructure and services at a massive scale? The Controls Fleet team is responsible for supporting some of Amazon's most critical infrastructure services. As part of Amazon Web Services (AWS), we power the infrastructure behind the world's premier e-commerce and cloud computing environments. To meet the growing demand for AWS services worldwide, we seek exceptionally motivated individuals driven by learning and innovation. We are looking for a passionate and motivated Windows Engineer to join our team of Systems Engineers.By joining us, you'll become part of a world-class team in a dynamic environment with the entrepreneurial spirit of a start-up. This is an opportunity to operate and engineer systems on a massive scale, gaining world-class experience in managing and supporting critical infrastructure. You'll work alongside passionate individuals dedicated to deploying and supporting essential IT infrastructure that powers AWS.The ideal candidate will be innovative, possess excellent problem-solving and analytical skills, and thrive in a fast-paced environment. They should have a keen attention to detail and the ability to solve problems at their root. The Controls Fleet Operations team services customers globally, requiring the ability to manage multiple tasks and adapt to different challenges.The ideal candidate should have a solid understanding of Windows server administration, networking, and virtualization. Proficiency in AWS tooling and administration is also a strong fit for this role. This position demands a solid foundation in networking principles, along with hands-on experience in hardware troubleshooting and system building.If you are passionate about technology, excited by the prospect of working in a dynamic, fast-paced environment, and driven to solve complex problems, we would love to hear from you.Key job responsibilities• Network Engineering Expertise: Proven ability to troubleshoot large-scale Layer 2 networks, configure and resolve issues at the switch level, with hands-on experience in Juniper and Cisco hardware.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS• Bachelor's degree or higher• 2+ years experience supporting network switches• Ability to participate in a 24/7 on-call rotation. ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.The International Indirect Tax (ITX) Compliance Alignment role is critical in supporting Project Kuiper's global expansion, ensuring compliance and maximum efficiency from day one. Working closely with business, technology, finance, tax, accounting, and legal teams, this position focuses on building and maintaining expertise in indirect tax compliance alignment across six primary areas. These encompass conducting gap analyses between ITX requirements and systems capabilities, monitoring and validating system processes, tracking the implementation of ITX requirements, developing data management and reconciliation strategies, creating comprehensive audit trails and documentation, and driving continuous improvement. The role involves ensuring global expansion compliance with indirect tax regulations, supporting registration, configuring tax codes for the supply chain, and building a comprehensive knowledge repository about supply chain alignment with tax requirements. This position is crucial in standardizing and optimizing alignment processes for new business launches while proposing strategies to enhance system-requirement concordance and improve overall efficiency.Key job responsibilitiesThe role encompasses six critical areas of ITX compliance alignment:- Requirements-Systems Alignment: Conduct gap analysis between ITX requirements and systems capabilities, develop detailed mapping of tax requirements to system configurations, and validate system implementations against compliance mandates.- Process Compliance Verification: Monitor system processes for accurate ITX requirement reflection, perform end-to-end alignment reviews, and document discrepancies between expected and actual system behaviors.- Implementation Oversight: Track ITX requirement implementation, ensure accurate and compliant tax reports, and support UAT focusing on requirements-to-system alignment.- Data Management and Tax Reconciliation: Implement robust data management strategies, ensure comprehensive tax data reconciliation across systems, resolve discrepancies, and maintain data quality control processes.- Traceability and Documentation: Create audit trails documenting requirements implementation, develop detailed system configuration documentation, and formalize system deficiencies through BADIs or similar processes.- Continuous Improvement: Develop frameworks to standardize alignment processes for new business launches, propose strategies to enhance system-requirement concordance, identify efficiency opportunities, and improve data management methodologies.This role is crucial in ensuring seamless integration of ITX requirements with system implementations, maintaining compliance, and driving continuous improvement in tax-related processes.BASIC QUALIFICATIONS- Master's degree- 5+ years of tax, finance or a related analytical field experience- Knowledge of Microsoft Office products and applications at an advanced level- Knowledge of at least one data-focused technology tool, such as Python, SQL, Alteryx, Amazon QuickSight, or similar- Bachelor's degree in Tax, Finance, Accounting, Information Systems, or related field- Understanding of international tax regulations and system compliance requirements- Documentation and traceability skills- Proficiency in systems mapping and configuration verification- Experience in data reconciliation and management ...

Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS?At AWS Enterprise Support we’re looking for a Technical Account Manager (TAM) to support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Machine Learning, AI, Big Data, Security, Networking, Serverless and more. This is not a sales role, but rather an opportunity to be the strategic technical advisor and ‘voice of the customer’ to National Security customers.As a TAM, you will help craft and execute strategies to drive our customers’ adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, SageMaker, ECS/EKS, GuardDuty, Systems Manager, CodePipeline, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed.The TAM is the centerpiece of value to our National Security customers. If you wish to be at the forefront of innovation, come join us!This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.A day in the lifeAbout the TeamWhy AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance:Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship & Career Growth:Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded Evaluator and enable them to take on more complex tasks in the future.Inclusive Team Culture:Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.BASIC QUALIFICATIONS- 2+ years of technical engineering experience with operational parameters and troubleshooting for one of the following: Compute / Storage / Networking / CDN / Databases / AI/ML / DevOps / Big Data and Analytics / Security / Applications Development in a distributed systems environment- Bachelor’s Degree in Computer Science, Math, or related discipline required, or 2 years of equivalent work experience- Internal enterprise or external customer-facing experience as a technical lead- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support we’re looking for a Sr. Technical Account Manager (TAM) to support our customers’ digital transformations. In the spirit of Amazon's building mentality, we're looking for individuals help drive customer innovation across a breadth of domains. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to Public Sector Partners.As a TAM, you will help craft and execute strategies to drive our customers’ adoption and use of breadth of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, SageMaker, ECS/EKS, GuardDuty, Systems Manager, CodePipeline, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed.The TAM is the centerpiece of value to our Public Sector Partners customers. If you wish to be at the forefront of innovation, come join us!This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.Key job responsibilities- Educate, empower, and evolve customer's AWS experience through technical guidance, solution-building, and advocacy- Ensure AWS workloads have risk mitigations in place and adhere to operationally sound practices- Use Bias For Action and Customer Obsession to proactively lead customers to longterm success- Work with a range of customer stakeholders from developers through to C-suite executives- Develop customer partnerships to drive the alignment of the right priorities, solutions, and business outcomes- Demonstrate technical leadership at scale and avoid pitfalls of thinking small- Collaborate with cross functional AWS Teams; from Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account ManagersAbout the teamAbout AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- Bachelor’s degree in STEM with 2+ years of work experience, or 2+ years of related work experience- Experience in a similar role as a Technical Account Manager, Consultant, Solutions Architect, Platform Engineer, Systems Engineer, Cloud Architect etc.- 2+ years of customer-facing experience in technical engineering or systems architecture- Understand operational parameters and troubleshooting for three (3) of the following domains: AIML / Compute / Storage / Serverless Architectures / Networking / CDN / Databases / DevOps / Big Data and Analytics / Security / Applications Development in a distributed systems environment- Ability to juggle tasks and projects in a fast-paced environment- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Do you like helping U.S. Intelligence Community agencies and Department of Defense to adopt cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to develop business and put customers on a trajectory to success?We are looking for an experienced Technical Business Developer to join our AWS Cross Domain Solutions (CDS) product team, where we are currently developing several new and innovative services. We’re looking for a top notch candidate to help customer adoption journey from the start to finish.We expect the candidate to be a passionate customer and category advocate within AWS, with proven capabilities and business development skills and the ability to prioritize and multi-task. The ideal candidate will be technology-minded, problem solvers, who understand how to get things done at scale and at a fast pace. If you operate by taking the initiative when no one else will, then we want to talk to you today.This role will sit in our headquarters in Arlington, Virginia.This position requires that the candidate selected be a US Citizen and currently possess and maintain an active TS/SCI security clearance.10012Key job responsibilitiesWe are seeking a Technical Business Developer to participate in and influence new business capture strategy and proposals for new cross domain service customers. We need a motivated, flexible Technical Business Developer to help us meet these needs. In this role, you will be:- An expert in cross domains services architecture, customer onboarding, operations and work closely with our sales teams on opportunities for new growth. - Provide technical expertise in customer meetings and workshops, inputs to written proposals, and guide our approach to building regions in response to emerging customer needs and unique opportunities. - At the forefront of AWS solutions and working directly with potential customers. A technical background is required along with the ability to convey complex technical concepts in written and verbal communications.A day in the lifeWe're dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us.Have questions about this role? Start a chat with the recruiter today! Please reach out to Krystan Silva at skrystan@amazon.com for inquiries.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- 5+ years of developing, negotiating and executing business agreements experience- 5+ years of professional or military experience- Experience developing strategies that influence leadership decisions at the organizational level- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Current, active US Government Security Clearance of TS/SCI or above ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.In this role, you will be part of the team that ensures AWS' supply chain delivers the datacenter infrastructure to successfully launch new regions. This is a high-judgment role, where you will be the authoritative voice representing the AWS supply chain during engagements with public sector customers, and must be able to translate customer and regulatory requirements into actionable deliverables, determine what is a true requirement versus a nice-to-have, and understand how to find the balance between cybersecurity and business objectives.The ideal candidate is an individual leader that can think and communicate strategically while also executing tactical actions. On one hand, you will directly interact with senior leaders and must be fluent in executive communication to gain support for new initiatives and obtain consensus with AWS customers. On the other hand, you will also be responsible for delivering on your initiatives, and must have both excellent interpersonal and writing skills to work across myriad teams in the supply chain, security, and legal organizations to deliver results in an ambiguous operating environment. It will be your responsibility to ensure the supply chain delivers on our security and risk management commitments to our customers, as well as make sure region build and operational teams are able to get the infrastructure hardware they need when they need it.This position will support engagements with international public sector customers, and some international travel may be required (<10%). U.S. Citizenship is required, but the candidate may not hold a U.S. Government security clearance due to the international engagements.Key job responsibilities• Driving consensus for acceptable levels for risks and best practices across the supply chain and influencing where no formal reporting structures exist• Developing technical solutions to ensure datacenter infrastructure is delivered on-time, in-full to support new region launches• Proactively working with other organizations to anticipate gaps between teams, processes, and system architectures to help AWS produce the best possible results for our customers• Articulating in writing (actual papers, not slides) key issues and strategic initiatives for senior leadership• Acting as a thought and business leader in the field of cybersecurity, supply chain risk management, and supply chain operationsA day in the lifeDaily activities involve partnering with teams to understand the specific types and quantities of datacenter infrastructure needed and working to ensure their needs are met. This includes working with internal and external organizations for required approvals, pre-positioning IT Hardware at worldwide manufacturing locations, ensuring on-time, in-full deliveries, and serving as an escalation point for supply chain risk management and supply chain security issues.About the team*Why AWS*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.This position is part of the New Regions Enablement team, which is specifically focused on making sure new datacenters receive the racks, servers, and other infrastructure to launch on time. The larger organization has teams performing manufacturing, logistics, and reverse/recycling operations, and we work across those teams to coordinate successful on-time, in-full delivery of datacenter infrastructure.BASIC QUALIFICATIONS• Experience managing technical programs across cross-functional teams, building processes and coordinating release schedules • Experience in technical product or program management • Experience in Supply Chain Risk Management • Knowledge of datacenter infrastructure• US Citizenship ...

Are you passionate about engineering excellence? Do you excel in a fast-paced environment collaborating with world class technical leaders? Do you obsess over customers and delivering innovative new products and services? If so, Amazon Email Services wants to meet you! We are looking for a self-motivated Technical Program Manager (TPM) with strong interpersonal skills and experience leading large scale initiatives. The successful candidate will manage technical projects and workstreams within our systems and software engineering group, maintain critical services used by tens of thousands of Amazonian teams, and drive new innovation by working with customers to develop greenfield solutions for Amazon's evolving needs.Key job responsibilitiesAs a Technical Program Manager (TPM), you will be responsible for driving and delivering multiple complex projects simultaneously. In this role, you will provide project leadership, anticipate bottlenecks, mitigate project risks, quantify the impact of making tradeoffs, and balance business needs against technical constraints. You will provide technical leadership that gets software applications built and integrated into Amazons ecosystem. You will work closely with stakeholders across various design, software and business teams to identify and drive innovative solutions that achieve business goals and align with long-term product roadmaps.Our ideal candidate will have a strong PM/TPM background, with demonstrated experience leading cross-organizational technical program management projects, and will have a deep technical background in building platforms leveraged by many.About the teamAmazon Email Services is an org within Enterprise Engineering which is an internal IT organization dedicated to improving the productivity of all Amazon employees through well scaled, highly available enterprise solutions. As Amazon meets the challenges of constant growth, Enterprise Engineering is they key organization that will ensure Amazon's productivity platform needs are well integrated, streamlined, and effective for driving business results.BASIC QUALIFICATIONS- 4+ years of technical product or program management experience- 2+ years of software development experience- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Are you interested in working with the teams that developed the Kindle, FireTV, and Alexa? The Amazon Devices and Service Finance organization is expanding our technology team, and we are looking for a Senior Product Manager with expertise gathering requirements for financial planning and reporting systems, creating and maintaining technical plans and diving into the technical details to understand the nuances and complexities involved.This position will play an integral role in ensuring the systems are accurate and support the right financial and business analysis for the global finance organization. This role will support and enable the development and automation of complex reporting and analysis that delivers the right information to multiple layers of the Devices and Services organization.This position requires a proactive, highly motivated individual with an aptitude for customer focus and critical thinking and who can initiate and manage strategic system development across Devices and Services Finance organizations. This person will be expected to take ownership of an in-depth finance area. The successful candidate will be a self-starter who is comfortable with ambiguity, is analytical, detail oriented and possesses the ability to work well with cross-functional teams including Devices and Services, finance, and multiple software development teams.Key job responsibilities- Developing and driving product vision and strategy - Managing tech products throughout the product life cycle- Identifying business and technical requirements, including customer experience improvements, and prioritizing requests for software development teams- Providing analytical support, including prototypes and proofs of concept, where helpful- Ensuring that standardization, automation, scalability, and agility are components of the systems and tools- Influencing internal and external stakeholders on a shared vision with aligned expectationsA day in the lifeYou will interface primarily with finance stakeholders and engineering teammates in order to scope and deliver net new and enhancements to existing products. Our core team owns the entire gross profit reporting and planning roadmap for the finance technology organization and you will be responsible for reporting routine status updates to senior leadership.About the teamOur core team is small but mighty - two technical product leads, a program manager, and a senior manager. Our larger team is predominately US based with resources also located in APAC. The team includes application developers (IBM Cognos TM1/PA), software developers, data engineers, BI engineers, and UX designers, whom you will interact with on a daily basis. We are situated in the Devices and Service Finance organization and we deliver financial system automation and insights to our customers, working cross functionally with other non-technical and engineering teams across Amazon.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...