Sr Compensation Consultant - AWS Compensation, AWS Compensation Team

As a Senior Compensation Consultant, you will be responsible for supporting the compensation needs of the AWS organization through both analytical and consultant services. The incumbent will work directly with PXT Partners and Management to achieve system objectives and provide hands-on assistance related to all areas of compensation. The successful candidate will proactively partner with client-facing PXT Partners and Business Line Management to identify and address compensation issues, and evangelize Amazon’s Total Compensation Philosophy and Strategy to the clients supported. This position is expected to represent the client’s point-of-view in key corporate compensation initiatives and the corporate point-of-view with client groups. We are looking for candidates who have the aptitude to understand our complex data, and be detailed and accurate from start to finish in developing programs and completing projects.Specific duties to include:- Work with on a variety of projects including program design, analysis, budgeting, and implementation of new programs. - Perform deep analysis on effectiveness and competitiveness of existing compensation programs and model potential impact of alternatives and future programs.- Partner with regional and global compensation partners on compensation issues, and work on a variety of special compensation projects as needed.- Provide guidance to the business and develop creative solutions on a variety of total compensation issues including the setting of appropriate pay levels, base pay, annual incentive pay and stock compensation. - Consult with business on job evaluations using market data and internal evaluation.- Document processes and build compensation playbooks.- Conduct custom surveys with key industry contacts, as needed.- The position may also be responsible for supporting the strategy, design, policies, guidelines, and operationalization of a key concept critical to the foundation of a specific compensation program. Works to gain alignment with different constituencies and represents a common point of view across multiple stakeholders. BASIC QUALIFICATIONS - A Bachelor’s degree is required. Graduate degree preferred - Minimum of 5 years experience in finance, compensation, or consulting with an in-depth knowledge of core compensation terminology and best practices - General compensation knowledge required ...

Sr Customer Experience Leader, Global AR Finance Operations

Amazon is looking for an experienced, data oriented, talented and highly motivated individual to drive Customer experience within the Finance Operations Global Accounts Receivable (GAR) organization. This is a highly visible role that interacts with a wide group of stakeholders with a strong attention to detail and great organizational skills. The individual would need to be self-driven in managing key initiatives, driving compliance , cultivating operational excellence and partnering with Amazon teams to positively impact customer experience. High focus on continuous improvement, innovation and predictive analytics. Exposure to the right communication strategies along with ability to deploy and measure outcomes from training programs. The candidate needs to able to think big in designing, improving and automating the end to end process flow working with multiple stakeholders and is ready to make high judgement decisions in a fast-moving environment.Key job responsibilities• Lead and contribute to large-scale deep dives that measures end-to-end customer experience across multiple channels and/or CX projects impacting key financial metrics within Global AR• The role would entails applying an objective and think big mental model to drive studies across multiple channels, geographies, collaborating with senior business leaders and conducting customer research• Utilize available data sources - feedback surveys, call transcripts, operations performance data to monitor existing metrics, develop and propose new metrics and generate innovative ways to analyze, evaluate and measure CX. • Focus on predictive analytics and leverage existing reports & dashboards to aid better insights and analytics. • Design and deploy the right customer experience mechanisms that drive entitlements and is ready to make high judgement decisions in a fast-moving environment The role will allow you to make a real impact for our customers from Day 1 and provide a dynamic, innovative and fast-paced environment to constantly challenge the status quo and address new challenges.• An expert writer and able to work with the larger team in driving the right communication strategies, policies and replicating best practices.• Understand key business strategies and customer journey mapping• Be aware of industry technology / trends and identify opportunities for innovation to improve customer experienceBASIC QUALIFICATIONS- 5+ years of tax, finance or a related analytical field experience- 6+ years of experience in a Senior CX role, program manager, transformations. product manager or continuous improvement leader.- 6+ years of track record in understanding and advocating for customer needs, and driving improvements on behalf of customers.- 6+ years of working in large complex global organizations, in a B2C and a B2B context. Ability to work across geographies and drive alignment with other departments who may have conflicting priorities.- 6+ years in a finance organization or a related analytical field experience- Excellent communication skills. Can influence all levels of the organization through high quality docs and presentations. ...

Sr Financial Analyst, AWS Public Sector Sales Finance

Join the Amazon Web Services (AWS) Finance team! We are looking for entrepreneurial, analytical, creative, flexible leaders to help us redefine the IT industry. If you want to join a fast-paced, innovative team responsible for optimizing the financial performance of a diverse business portfolio, this is the place for you!In this role, you’ll be at the center of driving AWS’s sales strategy, partnering directly with the US State & Local Government (SLG)/ Education (EDU) teams to manage, optimize, and transform the investment portfolio. You’ll collaborate with senior Sales, Operations, and Finance leaders to build financial plans, analyze large-scale investment opportunities, develop new go-to-market strategies, and identify opportunities for business growth. You will play key roles in both running the day-to-day business and helping drive strategic growth for the future.Key job responsibilities• Serve as a key finance partner to the US State & Local Government (SLG)/ Education (EDU) teams, collaborating across executive leadership to analyze inputs and outputs, assess business performance, and optimize asset allocation.• Develop and evolve complex financial models that analyze program- and portfolio-level revenue, profit, and ROI impacts.• Build rhythm of the business processes that deliver ongoing insights and support day-to-day decision making. • Engage and influence across the AWS Sales, Finance, and Operations hierarchy, collaborating with stakeholders to optimize our customer’s experience, achieve common goals, and monitor risks. • Monitor compliance with controls and systems, and develop new processes and controls as needed to support internal and external financial reporting requirements.BASIC QUALIFICATIONS- 3+ years of tax, finance or a related analytical field experience- Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science) ...

Sr Financial Analyst, Finance Operations Business Partnering

On the Business Partnership (BP) Team within Finance Operations (FinOps), you will find yourself working with multi talented and dedicated people committed to driving financial improvement, scalability, and process excellence. As Amazon continues to grow, we are recruiting a FinOps Business Partner in Non-Inventory Accounts Payable to drive expansion in complex and innovative situations. You will lead critical initiatives across businesses, tech teams, and other stakeholders to drive change and implement scalable solutions to increase Vendor Experience, Amazon productivity and Free Cash Flow (FCF).You will work with leaders across the world from a diverse range of organizations, including Transportation, Operations, Tax, Marketing and Legal, using your analytical and problem-solving skills to manage complex and high visibility priorities in a fast-paced, ambiguous environment. This role operates with a significant level of autonomy and is an ideal opportunity for a driven finance professional looking to broaden Core Finance experience in a project driven, operational area of finance.This role provides the opportunity to really make a difference in a high growth environment where your ability to identify and drive change will be key. So if you thrive in ambiguity, love solving complex problems and want to do that in Earth’s most customer-centric company, come and join us!Key job responsibilities- Build financial and operational analyses to drive global growth and scale, using data to influence senior leadership decisions, defining project plans and delivering high-quality, systematic solutions to prevent and eliminate defect- Partner with upstream business and technology teams to develop and deliver continuous system and process change, ensuring process excellence and highest levels of controllership- Define key performance indicators – develop metrics and service level agreements for core programs and processes, tracking delivery against program objectives- Drive resolution of critical vendor issues, working with FinOps Services and cross-functional teams to deep dive root cause, drive correction and improve customer experience- Communicate program and policy updates to senior leaders and employees across multiple business and finance teams- Negotiate efficient and reliable processes and policies across partner teams to systematically eliminate dependencies and defects.- Identify and quantify financial and operational risks and opportunities, driving ad-hoc projects as required- Develop mechanisms to seamlessly support new program and tool launches worldwide.- Work cross-functionally to identify key opportunities in process, technical, and human interfaces and develop and implement plans to capitalize on those opportunities and measure and monitor success and impactsBASIC QUALIFICATIONS- 3+ years of tax, finance or a related analytical field experience- 4+ years of applying key financial performance indicators (KPIs) to analyses experience- 4+ years of creating process improvements with automation and analysis experience- 4+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience- Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science), or Bachelor's degree and 5+ years of Accounts Receivable or Account Payable experience- Experience building financial and operational reports/data sets that inform business decision-making experience ...

Sr Incentives & Performance Manager, Amazon Autos

We're on a journey to build something new! Our fast-pased and dynamic new business team is building new Automotive discovery and shopping products that connect customers with their new vehicle of choice. We’re developing new customer experiences and seller tools to support the entire vehicle discovery journey. We are seeking a strategic and analytical Sr Incentives & Performance Manager to sit within our Seller (Dealer) Experience Team. This role will establish and oversee the development and execution of dealer focused incentive programs on Amazon Autos. The successful definition and execution of these programs will be aimed at driving sales, increasing dealer and customer satisfaction, and driving dealer behaviors key to program-wide business objectives. The ideal candidate will own building and auditing accountability mechanisms, tracking qualification, and improving payment distribution processes for dealer rewards. They will set the terms and conditions of the programs, such as eligibility criteria and program deadlines. This role will also own developing a seller excellence program to reward bar-raising dealers, which will require industry literacy, and the ability to continuously test and learn. As Sr Incentives & Performance Manager you will play a crucial role in motivating dealers to provide exceptional experience for Amazon Autos customers. This role will work directly with stakeholders including dealers, Automotive OEMs, product managers, account managers, internal economists, and business development teams. A successful candidate will be customer focused, highly analytical, resourceful, able to operate at all levels of the organization and comfortable driving critical business decisions in a fast paced and often ambiguous environment. Key job responsibilities* Incentive Strategy Development: Develop and implement comprehensive promotional incentive strategies aligned with sales objectives, product launches, and market dynamics. Identify target segments and objectives for incentive programs. Analyze sales data and market trends to gather insights.* Program Design: Design, implement, and manage incentive programs encompassing rebates, discounts, loyalty rewards, promotions, ads credits and bonuses. Ensure strategies encourage dealers to deliver first-rate customer experiences, and encourage customer engagement.* Partner Management: Develop relationships and collaborate with various partners in the incentives ecosystem, including lenders, manufactures (OEMs), and technology providers, to ensure top system performance and to drive customer experience innovation.* Seller Excellence: Develop a tiered badging and incentive program for top sellers. Partner with product managers to build the badging into the Amazon website.* Marketing: Partner with marketing, PR, and communications to deliver go-to-market plans for new incentive programs to drive engagement and awareness. * Performance Measurement and Reporting: Define KPIs and metrics to measure the performance of incentive programs while optimizing ROI. Generate reports, analyze program effectiveness, and provide recommendations for enhancements. Build scalable incentive tracking dashboards and communication mechanisms. Manage incentives budget. * Program Management: Ensure implementation and execution of auditing and operating mechanisms. This includes defining and monitoring key goals and metrics, addressing escalations, and anticipating future program needs. Ensure incentive payments are delivered consistently and accurately.A day in the lifeYou'll be collaborating with cross-functional teams (product managers, account managers, economists, business development) to design creative incentive programs and promote dealer excellence. You'll analyze data to identify trends, recommend actions, and implement optimizations. You'll update dashboards, prepare reports for leadership, and partner with product and marketing teams to develop badging criteria. You'll also engage directly with top-performing dealers to solicit regular feedback, gather insights, build relationships, and scale the program. About the teamWe are a newly formed team with a vision to create innovative discovery and shopping experiences on Amazon, providing customers better convenience and more selection. We’re collaborating with other experienced teams at Amazon to define the future of how customers research and shop for products in the complex automotive space. This role is part of the Vehicle Sales team.BASIC QUALIFICATIONS* Bachelor's degree* 5+ years of program, project management, or marketing experience* Experience building, executing and scaling cross-functional marketing programs* Experience using data and metrics to drive improvements* Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)* Experience owning program strategy, end to end delivery, and communicating results to senior leadership* Proficiency in MS Excel and MS Word ...

Sr Indirect Tax Manager, ITX Controllership

Amazon's vision is to be Earth's most customer-centric company. The growth of our international business (countries outside the USA), combined with increasingly complex tax legislation resulted in a multitude of tax controllership requirements across various indirect tax domains, across all Amazon businesses. To effectively manage these complexities, Amazon commits to leveraging technology solutions and automation to streamline tax controllership processes. Amazon seeks a Senior Manager to join our International Indirect Tax (ITX) controllership team to help transform the way we manage tax controllership at Amazon by deconstructing existing processes, analyzing them, identifying indirect tax risk and process gaps, defining appropriate governance and controls to manage the risk, and maximizing the use of technology. The role will involve cross-functional business projects and will therefore require project management skills, an understanding of financial systems, and technical accounting awareness.Key job responsibilities- Working with the ITX controllership team to implement strategies to improve controls and reduce indirect tax risk to Amazon.- Working with internal business partners to define, implement, test, and continuously improve the governance and control framework that effectively mitigates the indirect tax risk for Amazon.- Performing key systems and process assurance reviews to identify gaps and identify associated indirect tax risk. Subsequently, working with systems and process owners to design actions to close identified gaps, and define scope of governance and controls to effectively manage future risk.- Actively working as part of teams supporting major cross-functional project launches end-to-end, from scoping through testing and launch.- Providing internal and external audit support.BASIC QUALIFICATIONS- 12+ years of tax, finance or a related analytical field experience- 10+ years of experience in indirect tax (VAT, GST), with a public accounting firm, major law firm, or in industry.- Project management skills/experience ...

Sr Manager, Data Engineering, Intelligent Talent Acquisition

The Intelligent Talent Acquisition (ITA) organization develops data solutions for all aspects of hiring across Amazon. Joining ITA is your opportunity to make an impact across multiple layers of the company and the workforce. Amazon’s mission is to be the most customer centric company in the world and ITA supports our Talent Acquisition (TA) organization of the mission by hiring hundreds of thousands of hourly associates and corporate employees across multiple types of roles and businesses.The Sr Manager, Data Engineering role in ITA is responsible for leading a portfolio of data engineering teams and services to solve multiple complex problems related to all aspects of hiring. The Sr Manager, Data Engineering will partner with multiple stakeholders to efficiently deliver data infrastructure, data modelling, insights, engineering for data science and model technical excellence in the data space. The role is a leader of multiple teams requiring proven people management experience with an ability to define and deliver strategy across a global technical ecosystem.The ideal candidate will be passionate about simple and elegant software solutions, customer-centric products, and utilizing agile development processes. You will look at problems holistically, beyond the borders of your team, and thrive on solutions that require thinking at multiple levels, from strategic to business tactical to system goals to specific interfaces. You create positive collaborative outcomes and ensure solutions are reliable, scalable and secure, and always keep the customer's best interest in mind.Key job responsibilitiesAs a senior manager of Data Engineering, you will lead multiple teams of builders to define, drive and deliver on Intelligent Talent Acquisition technology vision. You'll develop your team of highly motivated and talented builders who can collaborate with product managers, software engineers, scientists, data experts and business leaders to build robust solutions. The primary responsibilities include:1. Setting the org priorities while balancing customer, stakeholder and business needs.2. Defining the long term technical vision for the org that meets business needs in scalable ways.3. Delivering high quality data engineering as well as rapid prototypes to gather user feedback and data.4. Collaborating with product and business leaders to translate business needs to software solutions.5. Hire and develop builders in the organization.About the teamThe Intelligent Talent Acquisition team has existed since 2019 and grew significantly in 2024 through the combination of smaller engineering and analytics teams.The team is diverse; its leadership team comes from engineering, operations, science, I/O psychology, and business intelligence backgrounds.Intelligent Talent Acquisition is the largest data and science team involved in hiring at Amazon.BASIC QUALIFICATIONS- Bachelor's degree- 10+ years of data engineering experience- 5+ years of data engineering team management experience- Experience managing multiple concurrent projects and development teams- Experience managing globally distributed teams ...

Sr Marketing Manager, US Federal, US Federal, Public Sector Marketing

Are you an experienced field marketing manager with public sector experience? Are you passionate about how technology can be used to solve business problems and eager to shape the way organizations and government agencies modernize? Are you well-versed in demand generation, including using digital and event marketing to engage and delight your customers?Key job responsibilities• Drive the development of messaging, value propositions, marketing content, and go-to-market strategies for AWS Public Sector, including US federal government customers and partners• Work closely with marketing and sales colleagues and leadership teams to achieve business goals, including lead flow and pipeline development • Develop compelling audience-specific messages and tools (videos, blogs, customer success stories, whitepapers, presentations, demos, how to guides, etc.) to be used online, at live events, and other channels • Lead the strategy and delivery of integrated marketing campaigns, focused on key AWS priority solution themes and topics that are designed to acquire and nurture customer leads • Manage marketing budget to support demand generation and pipeline development from federal customers and partners• Develop and execute digital strategies to drive business goals, position AWS as a cloud services leader, and measurably impact our customers missions• Develop detailed campaign project plans, creative briefs, and strategies, including: campaign goals, messaging, calls to action, segmentation, marketing distribution channels, and campaign schedules • Dive deep into data to provide visibility into marketing campaign results, measure campaign effectiveness, and drive strategic decision making for optimized campaign strategiesA day in the lifeAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. About the teamHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here.BASIC QUALIFICATIONS- 6+ years of professional non-internship marketing experience- 7+ years of developing and managing acquisition marketing or channel programs experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional marketing programs ...

Sr Product Manager - Tech, Print on Demand - Manufacturing Quality

We are seeking an industry-leading Senior Product Manager Technical to own the vision, development, launch and continuous improvement of ML-powered quality detection. You’ll lead product strategy and build our roadmap for Manufacturing Quality Automation. You will partner closely with hardware, software, big data, machine learning, computer vision, quality operations, vendors, and user experience teams to deliver the best experience for our internal and external customers. The ideal candidate will have excellent product management, problem solving and communication skills and be able to effectively interact with technical and non-technical stakeholders at all levels. The candidate will be at ease dealing with ambiguity, have strong attention to detail, be motivated by a fast-paced environment, and be comfortable thinking big and diving deep. This means you are not only able to develop and drive high-level strategic initiatives while staying on top of tactical execution, but can also roll up your sleeves, dig in and get the job done.If you sound like this person, we can't wait to meet you!Key job responsibilities- Lead the vision, definition, and WW delivery of our quality roadmap. Use AI/ML, computer vision, and big data to to drive improved outcomes for our customers. - Collaborate closely with cross-functional teams, including engineering, science, product management, UX design, and business stakeholders, to define and execute a product roadmap to deliver upon these features and experiences. - Communicate ideas effectively, both verbally and in writing, to all types of audiences. Write narratives, PR/FAQs, and other strategic documents. - Work back from our customers by learning from their feedback, measurements, and other data sources to craft better experiences and ensure we are building the right features over time.- Own feature delivery and tradeoffs of a product.- Monitor key performance indicators (KPIs) and analyze metrics to measure impact, identify areas for improvement, and drive continuous optimization. - Up to 20% travel.About the teamAmazon strives to be Earth's most customer-centric company. With Print-On-Demand (POD), we envision a world where customers can buy any book in any language and, where publishers and authors can distribute their titles without having to hold physical inventory, where every book is always “in-stock” and customer orders are manufactured in real-time and delivered on-time, helping the environment by only printing books readers want.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Sr Product Manager, IXT

Are you someone who wants to be involved in designing and delivering innovative strategies that address equity, grow inclusion and build a better experience for Amazon’s 1.5 million employees and the hundreds of millions of customers? If so, we’re looking for you!The vision of Inclusive Experiences & Technology (IXT), within PXT, is to create inclusive experiences for our worldwide base of employees, customers, and communities. Born Inclusive is a new program with the IXT Product & Technology team that will provide the tools, processes, and metrics to enable product, engineering, user experience, and science teams across Amazon to easily build inclusion into products that exist already, as well as those that they create, so every new product from Amazon is born inclusive. It is truly Day 1 as we build our Product & Engineering organization from the ground up. We are rolling our sleeves up to bring this vision to life, demonstrating ownership, bias for action and humility in all that we do. No job is below any member of the team, and we partner closely with each other, across IXT/PXT and Amazon to realize our mission. We seek a talented Senior Product Manager who is looking for the next opportunity to innovate, build, and learn, delivering software solutions end-to-end and at scale. In this role, you must combine your technical and product management skills to deliver cross-functional initiatives. You want to work on initiatives that are high-visibility, require high leadership judgement, creative thinking and technical problem solving. You thrive in a fast-paced, high-stakes environment, and are energized by a fast-growing team that needs you. You index on ownership, customer obsession, diving deep and delivering results. You earn trust with stakeholders across organizations by understanding their challenges and partnering to prioritize and deliver capabilities that solve problems at scale. You understand risks and blockers and show strong bias for action to ensure swift resolution. You will succeed in these endeavors by combining your product and technical experience with your ability to listen to, learn from, and communicate with customers, as well as diverse group of collaborators. You do not let yourself get blocked and have a “whatever it takes” attitude about delivery, taking ownership for the end-to-end product. You have demonstrated experience with product management in software development, from writing strategy documents (operating plans, PRFAQs, multi-year plans) to writing business or technical requirements, testing, technical design review and operational excellence. You dive deep, whether it is into metrics for the business or technical requirements with engineering and science partners. This is a rare opportunity to leave the world better than you found it by creating the tools that shape the future of inclusive experiences at Amazon. Apply now!Key job responsibilities- Lead multiple concurrent product development programs that have broad cross-organizational and architectural impact, with autonomy.- Partner closely with the Data & Reporting SDM to establish working backward processes for business requirements for IXT dashboards, product reporting and management reports, enabling end users (IXT/PXT business partners, Amazon leaders) to self-serve. Develop a multi-year strategy for IXT data & reporting.- Deliver a roadmap of IXT-owned products by partnering closely IXT program managers, establishing mechanisms to engage with cross-functional teams and identifying ways to drive adoption and engagement.- Serve as a product leader in IXT: Translate technical and business requirements into backlog stories, review technical designs, coordinate deliverables with partner teams, track and report on delivery of core programs. Evangelize the working backward process.- Report into the Sr Manager, IXT Product & Technology, engaging with Director and VP leaders in IXT/PXT regularly.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience as a product manager or owner- Experience owning technology products ...

Sr Product Manager, US3P Business

Do you want to lead a strategic role that shapes how we work with Selling Partners to ensure the best possible seller Experience on Amazon? Do you have the ability to see the big picture of Amazon’s business, going into details with data and exercising business acumen? We are looking for a Senior PM who is passionate about innovating on behalf of Sellers to drive new strategic initiatives that optimizes Amazon seller’s cost of doing business on Amazon. This is an opportunity to drive strategic products and programs, requiring strong level of judgment with a high level of executive visibility.Amazon’s US 3P (Third-Party) Business represents an incredible opportunity to address a vast market segment and customer base and is an area of high interest for Amazon. Our organization is focused focused on building solutions that enable our sellers to grow and deliver unique products and services to customers. Our business has an incredible opportunity and thus we can reinvent everything from the Seller experience to the Customer experience.As a Senior PM, you will own US 3P initiatives that directly impact seller’s experience on Amazon, collaborating cross-functionally with worldwide partners to deliver transformative solutions. This role involves significant use of data and seller feedback to measure impact of strategy, and drive decision-making with senior stakeholders. In this fast-paced environment, you will wear multiple hats - from driving the overall vision to execution. You will synthesize transformation ideas and present for leadership review through effective use of Amazon mechanisms (PR/FAQs, narratives, customer working backwards documents). Successful candidates will possess excellent analytical skills, be proficient in process optimization, and have a penchant for conceptualizing & implementing mechanisms. You are customer obsessed, can thrive in ambiguity, and demonstrate empathy. Communication, writing, attention to detail, follow through, and ability to coordinate across teams will be second nature to be effective in this role. This is a great opportunity to play a key role in a fast-moving team that is significantly impacting the multi-billion-dollar 3P seller business.Key job responsibilitiesKey PM Job Responsibilities:• Identify business and customer challenges, develop compelling narratives to support the initiative, and align with stakeholder teams.• Proactively identify, track, and execute opportunities to improve operational performance and achieve key goals and targets.• Create project plans, identify resources, and organize cross-functional teams to implement future state processes & tools.• Collaborate with functional teams to develop business and/or technology solutions, conduct proof-of-concept, and obtain buy-in from key stakeholders.• Be integral to the change management process to ensure adoption of new processes and tools, using performance metrics.• Publish project trackers and flash reports to keep stakeholders informed about project status.• Support annual operational planning, create a business plan with strategic initiatives and priorities supported by data and customer anecdotes.• Support the creation, tracking, and execution of goals and operational metrics required to achieve the strategic objectives of the business.Our vision is to achieve that by reducing the inefficiencies in the supply chain, innovating on behalf of the Sellers to provide a better seller experience, and by creating scaling tools to create Seller awareness on these opportunities. Finally, we want to be able to close the feedback loop from Seller to Product owners, to make continuous improvement to the seller experience(SX).BASIC QUALIFICATIONS- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience prior success in driving execution of large-scale project plans with multiple teams in support of business goals- Experience leading go-to-market for consumer software or hardware product launches- Experience creating and managing complex, cross-team project plans- Experience presenting metrics and progress to goal to senior leadership- Bachelor's degree- 6+ years of experience in marketing, product or program management and experience with Supply Chain and Logistics products ...

Sr Program Manager - FinOps Business Partner, Digital Content

On the Business Partnership (BP) Team within Finance Operations (FinOps), you will find yourself driving accurate receivables via scalability and process excellence. To support the growth of Digital businesses at Amazon, this candidate must possess a strong passion for accountability, setting high standards, raising the bar, and driving results through constant focus on improving existing and future state operations, systems, and processes. The ideal candidate will be able to think big to create a long-term plan, but have exceptional tactical skills to drive day-to-day implementation. They will be able to learn quickly and be willing to experiment with new ideas.This role on the Digital Content BP team will be a key driver of standing up a programmatic approach for Digital Content Accounts Receivable (AR). This includes driving process improvements across these businesses, tech teams, and other stakeholders in order to implement scalable solutions. The role will use complex problem solving skills, manage multiple high visibility priorities, and maintain a keen attention to detail and the ability to work in a fast-paced environment with ambiguous situations.Key responsibilities:- Drive program objectives – provide program management and define project plans, manage implementation activities, and develop processes, documentation and communications for program/process rollout and ongoing support.- Scale services and tools – design processes and procedures that scale with the business’ growth in volume, complexity, and global geographic dispersion.- Define key performance indicators – develop metrics and service level agreements for core programs and processes, and track delivery against program objectives.- Communicate new/updated programs, policies, and processes to leaders, employees, and cross functional organizations.- Collaborate and build relationships with system and business owners globally to ensure process excellence and the highest degree of controllership.- Drive resolution of critical issues for vendors as well as support processes/systems deep dives to ensure root cause analysis and correction resulting in improved customer experience.- Negotiate efficient and reliable processes and policies across partner teams to systematically eliminate dependencies and defects.- Liaise with Financial Operations (FinOps) support centers to set near, medium, and long-term operational goals for improvements.- Develop mechanisms to seamlessly support new program and tool launches worldwide.- Identifying and quantifying financial and operational risks and opportunities both internal to Finance Operations and to the business, driving ad-hoc projects as required.- Work cross-organizationally and functionally to identify key opportunities in process, technical, and human interfaces and developing and implementing plans to capitalize on those opportunities and measure and monitor success and impacts.BASIC QUALIFICATIONS- 5+ years of tax, finance or a related analytical field experience- 5+ years of multiple finance and accounting roles experience- 6+ years of Accounts Receivable or Account Payable experience- 6+ years of applying key financial performance indicators (KPIs) to analyses experience- 6+ years of building financial and operational reports/data sets that inform business decision-making experience- 6+ years of creating process improvements with automation and analysis experience- 6+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience- Bachelor's degree in engineering, statistics or business, or Bachelor's degree and 5+ years of quantitative role (engineering, process re-engineering, quality assurance) experience ...

Sr Program Manager - Fraud Investigations, Vendor Investigations & Transaction Accuracy

Amazon is seeking a data-driven, highly motivated, and organized Senior Program Manager to support Vendor & Transaction Accuracy’s (VITA) Retail Vendor Fraud and Digital Fraud programs. The team is responsible for detecting and preventing fraudulent payments to vendors globally, is uniquely situated within Finance Operations, and uses signals in transactional data such as invoices and payments as indicators of theft, fraud, waste, or abuse. We are looking for a technical minded strong leader who has a proven track record of program management of complex and growing spaces. The chosen leader will be an experienced program manager who is skilled in leading multiple simultaneous programs in a highly cross-functional environment which includes internal customers and technology partners. You’ll have high standards for yourself and everyone you work with, and you’ll be constantly looking for ways to improve your programs’ performance, quality, and cost. Using data and key metrics, you will also drive and measure process improvements that enhance our operational effectiveness. You will work independently in a dynamic, challenging, and fast-changing organization. We are leaders in the fraud prevention industry, and we need individuals who are ready for this challenge and who want to reach beyond what is possible today.A successful candidate must have a passion for fraud prevention and program management and be able to drive efficiencies with those around them through effective lateral and upward management. You will own month-end goal reporting, cross-organization stakeholder management, work with internal fraud operations teams on best practices, identify training gaps and opportunities for fraud investigators, and manage upwards with senior leaders. You will have a strong background in reporting, program management, analytical and process optimization skills. You will work across teams to streamline detection mechanisms associated to account compromise, build SOPs, partner with tech teams to streamline investigative tools and dashboards. The leader will work with global Retail business partners, global Digital business partners, Accounts Payable, Finance, Legal, and technical support teams. The Program Manager owns month end reporting, MBR, QBR and vendor escalations. This is a highly visible role, and a successful candidate has a background in fraud prevention, is comfortable working with data to derive patterns and assumptions, communicating recommendations and findings to senior leaders at a high level in weekly, monthly or quarterly updates. Key job responsibilities*Carry out the vision and mission of VITA to prevent, detect, and investigate issues of erroneous payments to vendors *Manage QBR and MBR and all month end reporting and metrics validation*Streamline investigative processes and metrics tracking by developing and enhancing SOPs, dashboards, tools and other systems used by investigators*Summarize evidence, facts and next steps to leaders at all levels in periodic business reviews*Drive productivity across teams that support investigations by creating efficient processes and reporting to meet goals *Exercise judgement and bias for action to escalate incidents of fraud in a highly controlled environment*Demonstrate effective writing through clear, concise and persuasive narrative creation that documents complex fraud investigations, new program ideas, and periodic senior leadership updates *Understand and follow Amazon’s policies and procedures on invoice entry and transaction processing for Corporate vendors highest levels of controllershipAbout the teamWe have a mission to prevent erroneous payments globally for Amazon. Our customers are Amazon's shareholders as well as the teams that we support to close investigations. The individual will work with team members all over the globe including U.S., Costa Rica, Slovakia, India and U.K. BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Sr Program Manager - Payment Risk Automation, Vendor Investigations & Transaction Accuracy

Amazon is seeking a data-driven, highly motivated, and organized Senior Program Manager to support Vendor & Transaction Accuracy’s (VITA) Retail Vendor Fraud and Digital Fraud programs. The team is responsible for detecting and preventing fraudulent payments to vendors globally, is uniquely situated within Finance Operations, and uses signals in transactional data such as invoices and payments as indicators of theft, fraud, waste, or abuse. We are looking for a technical minded strong leader who has a proven track record of program management of complex and growing spaces. The chosen leader will be an experienced program manager who is skilled in leading multiple simultaneous programs in a highly cross-functional environment which includes internal customers and technology partners. You’ll have high standards for yourself and everyone you work with, and you’ll be constantly looking for ways to improve your programs’ performance, quality, and cost. Using data and key metrics, you will also drive and measure process improvements that enhance our operational effectiveness. You will work independently in a dynamic, challenging, and fast-changing organization. We are leaders in the fraud prevention industry, and we need individuals who are ready for this challenge and who want to reach beyond what is possible today.A successful candidate must have a passion for fraud prevention and program management and be able to drive efficiencies with those around them through effective lateral and upward management. You will own month-end goal reporting, cross-organization stakeholder management, work with internal fraud operations teams on best practices, identify training gaps and opportunities for fraud investigators, and manage upwards with senior leaders. You will have a strong background in reporting, program management, analytical and process optimization skills. You will work across teams to streamline detection mechanisms associated to account compromise, build SOPs, partner with tech teams to streamline investigative tools and dashboards. The leader will work with global Retail business partners, global Digital business partners, Accounts Payable, Finance, Legal, and technical support teams. The Program Manager owns month end reporting, MBR, QBR and vendor escalations. This is a highly visible role, and a successful candidate has a background in fraud prevention, is comfortable working with data to derive patterns and assumptions, communicating recommendations and findings to senior leaders at a high level in weekly, monthly or quarterly updates. Key job responsibilities*Carry out the vision and mission of VITA to prevent, detect, and investigate issues of erroneous payments to vendors *Manage QBR and MBR and all month end reporting and metrics validation*Streamline investigative processes and metrics tracking by developing and enhancing SOPs, dashboards, tools and other systems used by investigators*Summarize evidence, facts and next steps to leaders at all levels in periodic business reviews*Drive productivity across teams that support investigations by creating efficient processes and reporting to meet goals *Exercise judgement and bias for action to escalate incidents of fraud in a highly controlled environment*Demonstrate effective writing through clear, concise and persuasive narrative creation that documents complex fraud investigations, new program ideas, and periodic senior leadership updates *Understand and follow Amazon’s policies and procedures on invoice entry and transaction processing for Corporate vendors highest levels of controllershipAbout the teamWe have a mission to prevent erroneous payments globally for Amazon. Our customers are Amazon's shareholders as well as the teams that we support to close investigations. The individual will work with team members all over the globe including U.S., Costa Rica, Slovakia, India and U.K. BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Sr Security Engineer, AWS AppSec

We are open to hiring candidates to work out of one of the following locations:Arlington, VA, USA | Seattle, WA, USADo you enjoy seeing the impact your work has on real customers? As a Security Engineer at Amazon Web Services, you’ll create, maintain, and improve Services and solutions at massive scale, helping to improve the businesses (and lives) of millions of people around the world. Help us protect not only the Amazon Web Services (AWS) cloud computing environment but all of our customers as well!As a member of The AWS team, you’ll be part of the glue that holds the AWS ecosystem together as you contribute to securing, validating and sustaining more than 750 million transactions per second. Whether its help validate that our services, applications, and websites are designed and implemented to the highest security standards, AWS is innovating with the customer in mind.AWS Security is on the cutting edge of many security issues for a wide variety of platforms and technologies including cloud services, Internet of things (IoT), identity and access management, mobile devices, virtualization and custom hardware, all operating at massive scale. Similarly, our highly collaborative team is committed to each team member’s growth as our business grows.AWS Security is looking for a Senior Application Security Engineer to help validate that our services, applications, and websites are designed and implemented to the highest security standards. You will be responsible for analyzing the security of applications and services, discovering and addressing security issues, building security automation, and quickly reacting to new threat scenarios. You will have the opportunity to learn from, and be mentored by, those who are building and securing our cutting-edge services.A Senior Security Engineer at Amazon is expected to be strong in multiple domains and provide significant contributions to the AWS IT Security team and to multiple groups throughout Amazon. Security engineers are expected to develop elegant solutions to complex business problems and apply appropriate technologies while following security engineering best practices. You are also expected to mentor more junior engineers and be a security thought leader for the organization.A Senior Security Engineer must foster constructive dialogue and seek resolution when confronted with discordant views. Engineers in this role are expected to participate fully in the planning of the AWS IT Security team's work and constantly seek opportunities for process improvement. They should also have a deep understanding of at least one specialty for which they are a sought-out resource (both within AWS Security and by groups throughout Amazon), while having an understanding of the application of information security in a broad range of technical areas.A successful candidate will need a combination of troubleshooting, technical, and communication skills, as well as the ability to handle a mix of disparate tasks which may include project and software development work. This role will provide career growth opportunities as you gain new security skills in the course of your duties.Key job responsibilities• Application security reviews• Mobile security reviews• Secure architecture design• Threat modeling• Projects and research work as needed• Security training and outreach to internal development teams• Security guidance documentation• Security tool development• Security metrics delivery and improvements• Assistance with recruiting activities and administrative work About the teamAbout Amazon SecurityDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- MS in Computer Science or related field, or equivalent work experience- Minimum of 5 years of experience with any combination of the following: mobile security, threat modeling experience, secure coding, identity management and authentication, software development, cryptography, system administration and network security- Minimum of 5 years of experience with security engineering, system and network security, authentication and security protocols, cryptography, application, database, or storage security ...

Sr Software Engineer, Amazon Ads DSP

Come join Amazon Ad Exchange - a high scale, low latency service that is critical the entire Ad eco-system. Our business is growing super fast and so is our team!Do you want to solve business challenges through innovative technology? Do you enjoy working on cutting-edge, massively scalable services technology in a fast-paced team environment? Do you love working on industry defining projects that move the needle?Amazon challenges are big and impact millions of customers, sellers, and countless products across the globe. Our path is not always easy so we are selective about who joins us on this journey. There is a certain kind of person who takes on software development challenges at Amazon – someone excited by the idea creating new platforms, features, and services from scratch while managing ambiguity and the pace of a company whose ship cycles are measured in weeks, not years. If this is you, come build the future with us.Amazon Ad eXchange (AAX) aims to match ad opportunities (supply) from various Amazon Owned & Operated properties and external publishers with ad campaigns/lines (demand) and external demand sources in an efficient, scalable and privacy-centric manner while balancing the needs of advertisers, publishers and consumers. We ensure high ROI for our advertisers, high yield for our publishers and high-quality ad experiences for our consumers.AAX is a high scale (~3 MM QPS), low latency service that is critical the entire Ad eco-system. The Amazon Advertising business is growing super fast, and so is our team and our data. The service and solutions we produce is used by dozens of internal business teams, as well as Amazon customers : Publishers, Broadcasters, Advertisers. We are still in that growth stage when every engineer on the team has a chance to design and own an end-to-end system, solution or large service.Collaborate with experienced cross-disciplinary engineering talent to design and develop state of the art Ads systems and infrastructure.Design and build innovative technologies in a large distributed computing environment and help lead fundamental changes in the industry.Develop custom infrastructure solutions with cutting edge technologies which can operate at incredible scale and speed, and future proof as we get bigger and faster.Build distributed systems that are scalable, fault-tolerant, low cost, and easy to manage/use.Key job responsibilities- Design, Develop, Implement Network & Infrastructure Systems from the ground up- Build, document, and advocate team processes using software development best practices- Propose innovative tools, frameworks, automations and processes for adoption across Amazon Ads- Write clean, maintainable code and perform peer code-reviews. Drive improvements to the code review process. (CDK, Java, Rust, Python)- Deep-dive into client or server systems to optimize for performance, maintainability, scalability, extensibility as needed.- Assist in the career development of others by actively mentoring individuals and the community on advanced technical issues and helping managers guide the career growth of their team members.- Utilize deep knowledge of tech fundamentals to build things that can operate at AWS-stressing scale.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team- 3+ Years Experience Architecting & Developing w/ AWS Services- 3+ Years Experience w/ Infrastructure as Code Frameworks (CDK and Cloudformation highly preferred) ...

Sr Specialist, Work Authorization, Work Authorization

This position supports Amazon's Work Authorization service globally, providing daily subject matter expertise, customer support and process improvements. Within Work Authorization, the Risk & Compliance team is responsible for managing global compliance programs that include inventorying, assessing, controlling and monitoring important HR and employment-related risks in the markets where we do business.The HR Sr Specialist will be an integral team member working with global HR policy, process, and system owners to manage complex work authorization requirements, controls, and risk issues. This includes researching legal and regulatory obligations with local labor and employment attorneys, working with project teams to translate legal and regulatory obligations into system or process requirements, monitoring the effectiveness of controls designed to meet obligations on a regular, and ongoing basis, and developing and leading remediation plans to mitigate risk. These projects may be driven by new legal and regulatory requirements, geographies, types of business, solution implementations, or emerging risk issues, among other things.The ideal candidate is seeking to work for a highly innovative company and is motivated by the opportunity to participate in the development of new and leading-edge solutions. The successful candidate is highly organized, ably builds trusting relationships with internal stakeholders at various levels across the organization, adapts quickly to changing demands, demonstrates critical inquiry, attention to details, and the ability to effectively articulate recommendations/conclusions verbally and written. Knowledge of human resources processes and risk/compliance management concepts are preferred.Key job responsibilities• Monitor known and emerging risks, measure internal control effectiveness, and develop and own action items to remediate identified risk issues.• Develop deep knowledge of the work authorization processes and solutions utilized by Amazon, and work on the development of business requirements for new system implementations and enhancements.• Draft written narratives to communicate obligations, risk analyses, and recommendations to HR policy, process, and system owners and senior stakeholders.• Inventory risk and compliance obligations.• Conduct risk control assessments, draft reports detailing methodology, results, and remediation plans.• Respond to questions and escalations.BASIC QUALIFICATIONS- Bachelor's degree- Experience with HR processes and systems ...

Sr Systems Development Engineer: Intelligent Building Systems, Building Integration and Data - GREF Tech

The Global Real Estate and Facilities (GREF) Tech team, part of Finance Automation, develops services, products, and tools to enable Amazon's corporate real estate team to build and operate the company's global facilities in more than 60 countries, which is the largest corporate real estate footprint in the world. We develop building systems that deliver a seamless, adaptive, and creative workspace experience to more than half a million employees. Our mission is to create technology that simplifies the processes Amazon employs to manage its corporate real estate. Our teams build services and products that support various GREF domains, including space and occupancy planning, design and construction, employee health and safety, sustainability, and building management systems requiring IoT expertise. If you possess the skills to build, operate, and scale the next generation of distributed systems supporting Amazon's growth, this role may be well-suited for you.We are seeking a passionate senior systems development engineer who can help us invent the next generation of real estate systems and support the GREF organization. The ideal candidate for this role will be a self-starter and is comfortable with ambiguity. Building highly scalable solutions would be the basis of their work. They will enjoy learning, inventing and implementing new technologies. A Systems Development Engineer (SysDE) at Amazon works on real complex systems at a global scale, owns their systems end to end and influences the direction of our technology that impacts hundreds of thousands of Amazon employees around the world. Coming to Amazon gives you the opportunity to work on development teams in one of our many rapidly growing organizations. Come join us in making history!The main area of activity for this role is to lead the development and integration of intelligent systems that will become the nervous system of the largest corporate building fleet globally. The North Star for this team is to establish standards for the operational technology stack in GREF buildings, and deploy it so that Amazon gains better controllership over the environmental conditions of their buildings, utilization modes of spaces offered to users and the consumption of energy and utility billing which contribute to Amazon’s Climate Pledge of becoming carbon neutral ultimately.Key job responsibilitiesAs a Sr Systems Development Engineer in GREF Tech you are responsible to design, architect, develop, test, deploy and deliver scalable, multi-tiered systems, platforms or services using modern languages, design patterns, frameworks and technologies. You will take the lead on defining and implementing engineering best practices and using data to define and improve operational best practices. You will drive the architecture and technology choices for building systems and intelligence that will raise the bar on user experience.A day in the lifeYour daily activity will involve integrating a large network of sensors and building management systems (BMS) into a framework that leverages the power of AWS technologies to inform Amazon on the health of our building systems and the quality of the work environment we offer our employees. This includes air quality, optimized equipment maintenance schedules, optimized meeting vs. desk spaces, or informing people on utilization rates of their floor, or parking space, etc. BASIC QUALIFICATIONS- Experience leading the design, automation, deployment, and support of large-scale infrastructure- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust- Experience with Linux/Unix- Experience with CI/CD pipelines build processes ...

Sr Tech Infra Program Manager , FLS Global Reliability

The Sr Technical Infrastructure Program Manager Global FLS Reliability will execute and improve programs to support FFA Program reduction, FLS system maintenance, regulatory compliance at Amazon fulfillment facilities. The successful candidate will possess a professional understanding of facility fire protection principles such as life safety, property protection, code compliance, as well as be experienced with fire system inspection, testing, and regulatory requirements. This role will engage in a combination of the following fire alarm, water-based suppression, and specialty system activities: system layout (plan preparation), system equipment selection, system installation management, system acceptance testing review, system trouble-shooting, system servicing, and system technical vendor management. Technical areas required of the role include applicable codes and standards, types of detectors and signaling systems, supervision requirements, power requirements, programing, building/space structure and occupancy considerations, basic electricity, and low voltage electronics.Key job responsibilitiesDevelop and maintain playbook of best practice processes regarding FLS operation and maintenance, with consideration of local regulations across multiple countries• Provide technical leadership to on-site RME teams regarding FLS• Own the governance mechanisms for mitigating, reporting and reviewing false fire alarms• Deep-dive false fire alarms and other FLS-related issues to identify root causes, and develop and roll out mitigating solutions, collaborating with other teams whenever required• Provide support to RME and commissioning teams on launch sites, including improvement of the commissioning process itself• Collaborate with RME and Procurement colleagues responsible for hard and soft facility services in their regions, to work with vendors to support our assets and operation, including routine vendor governance where relevant• Work with Engineering Services teams to improve the design specifications and subsequent installation of FLS assets• Report FLS metrics on a routine basis to RME and other teams, including formal written reports to senior leadership• Develop strategic roadmap for FLS assets, operation and maintenance• Manage multiple complex projects and tasks simultaneously, while influencing and developing relationships at a range of organization levels• Collaborate with other regional teams around the worldA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! About the teamGlobal FLS Reliability - Establishes mechanisms to ensure consistent performance of fire and life safety systems at launching and existing sites through policies, metrics, technical support, and fire alarm activation reliability management.BASIC QUALIFICATIONS• Experience in roles leading fire protection or mechanical maintenance programs, quality improvement, project management• Demonstrated knowledge of data collection, analysis, and reporting techniques and use of enterprise level information management systems• Experience in a Fire and Life Safety related role such as system design, installation, maintenance, Code enforcement, auditing, insurance loss control, or other relevant fieldFire Protection and/or relevant professional certification (CFPS, CSP, ARM, RME-G, NICET, etc.)Outstanding communication skills and ability to successfully interact and negotiate with technical and operational stakeholders, both internal and external ...

Sr Technical Lab Developer, Curriculum Labs and Engineering, AWS T&C

As cloud technologies continue to transform businesses, skilled individuals are in high demand. At AWS Training and Certification (T&C), we are passionate about revolutionizing the way people advance their cloud skills and careers. We equip diverse builders of today and tomorrow with the knowledge they need to leverage the power of the AWS Cloud. Join our dynamic, fast-growing team and help us empower our customers to build cloud skills.The Amazon Web Services (AWS) Training and Certification Team is looking for a Sr Technical Lab Developer who wants to be a part of building exciting and new training for AWS Training and Certification.Customers are rapidly adopting Amazon Web Services (AWS) as a way to build scalable and cost-effective web and IT solutions for their businesses. AWS is developing highly technical learning focused on cloud security, machine learning (ML) models and Generative AI (GenAI) solutions that get customers deep into AWS technologies. The qualified candidate will have experience designing and developing solutions using AWS technologies. A demonstrated ability to design real world enterprise scenarios into lab experiences, liaising with AWS T&C’s Product Management for technical requirements and learning objectives. Candidates will have a deep technical understanding and working knowledge of AWS domains. Above all, you will have a passion for learning.Please note up to 25% travel may be required for this role, primarily for event support.Key job responsibilities• Design and Develop lab experiences on AWS technologies, such as Security, Machine Learning, Generative AI, Big Data, Web Applications, Networking, High Performance Computing, Storage, Databases, Enterprise Applications, Migration Strategies or other solutions areas to understand services in order to develop effective training for our customers.• Evolve scaling mechanisms for Lab catalog growth, like Crowdsourcing of labs.• Contribute to grow a cohesive set of real-world, scenario-based labs to reinforce the learning objectives for AWS courseware by offering hands-on learning for students.• Create scalable framework for hands on labs development.• Work with the Technical Curriculum Architects and Lab Engineers to provide support and maintenance for the deployed hands-on labs.• Determine services and features to be included in course lab exercises based on intended audience profile, learning objectives, AWS best practices and strategic initiatives.• Collaborate with Subject Matter Experts across AWS (including Curriculum Developers, Technical Trainers, Support Engineers, Professional Services, and Solutions Architects) to build or crowdsource technically accurate training that meets the learning objectives.A day in the lifeThe Sr Technical Lab Developer designs and builds interactive labs and demo experiences to teach customers technical skills. This typically involves using AWS CloudFormation, IAM policies, and scripts to deploy and configure AWS services. The lab developer also responds to tickets, patching labs, support the crowdsourcing ecosystem, and provides technical reviews of learning content in development.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS• 7+ years of experience in cloud infrastructure and/or software development• 5+ years of hands-on experience in AWS Technologies• 1+ years of experience in ML operations and implementation• 1+ years prior experience designing, deploying, and operating infrastructure and/or applications with the cloud• Proficiency in python and at least one other programming language such as node.js ...