Arlington

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.Across Amazon, we're working on technology that will transform purchasing and bring savings and efficiency for a digital, intelligent, and sustainable future. Through artificial intelligence, machine learning, and predictive analytics, Amazon Business (AB) brings automation and insights to provide a procurement solution to enable pioneering leaders to have a strategic role in transforming their organizations.The AB Marketing Team is seeking an experienced Sr Salesforce Developer to drive the automation of processes, develop new applications, and help manage the integrations to our various marketing systems. While Salesforce will be the main focus, you will need to be willing and able to learn and support various business initiatives that have direct integration with Salesforce (e.g. Pardot). As an Application Engineer, you will help own and contribute to defining and governing coding standards, implementing design patterns, and refactoring existing code. In addition to working on the latest Salesforce technologies, such as Lightning and Einstein, you will also work with AWS Services to innovate across the marketing/sales technology stack. You’ll be chartered with creating and operating applications that deliver critical capabilities to the marketing team world-wide and embed operational knowledge and encode best practices into everything we do.Key job responsibilities• Building applications using Apex and Lightning.• Working with Lightning Framework, Lightning components, Lightning events and Salesforce Lightning Design system.• Working in agile development methodologies with Service Cloud implementation.• Perform technical analysis, design, development, implementation of applications with necessary customization.• Support cross systems and related integration's across native Salesforce eco system.• Build solution on Salesforce.com platform, including development in Force.com, Visualforce, Lightning, Apex, Web Services, and API's.• Work with a cross-functional Scrum team to maintain and enhance Salesforce Service Cloud applications in iterative release cycles.• Troubleshoot and fix defects for planned releases and production issues.• Research and find opportunities to utilize SFDC best practices, guidelines to improve system productivity, scaling and monitoring.• Participate in technical discussions, influencing smart decisions about when to use configuration vs. coding.• Experience with continuous integrations, automations, and deployment of processes.• Mentor peers via code review and ad hoc assistance.BASIC QUALIFICATIONS- 5+ years of programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby experience- Experience leading the design, automation, deployment, and support of large-scale infrastructure- Experience with Linux/Unix- Experience with CI/CD pipelines build processes ...

Amazon Web Services (AWS) is looking for a passionate, innovative, and motivated Security Engineer for the AWS Security Vulnerability Management team. At Amazon Web Services (AWS), Security is job zero. Our team is responsible for inventing new security services that enable and automate security solutions at AWS’ unprecedented scale. We are data-driven, set big goals, and are always challenging ourselves raise the security bar at AWS.In this role, you will be part of a team of security engineers solving complex security challenges that have direct and measurable impact on our customers. Our programs stretch across all of AWS, giving you the opportunity to interact with product teams, industry specialists, security partners, and organization leaders. You will build and own software solutions and solve ambiguous technical problems.Key job responsibilitiesBuild and implement solutions to identify software based risks in AWS services. Perform vulnerability and impact assessments taking into account base, temporal, and environmental factors. Query, analyze, and report on large datasets.Work with a team of software and security engineers that design, build, and own software solutions that solve complex security challenges for AWS and our customers.Diving into large datasets to identify potential risks.Perform severity assessments of software vulnerabilities.Work with software builders to apply environmental context against findings to adjust risk scores.Implement automation to improve operational throughput and efficiency.Work with partner teams to propose and implement functionality to reduce risks at scaleA day in the lifeYou will begin by assessing vulnerabilities and security architecture across the Corporate fleet of devices and servers. Next, you'll collaborate with various product teams to enhance scanning methodologies and remediation strategies. You'll conduct deep dives with system owners to improve automation processes and reduce false positives. Later, you'll mentor junior engineers on security evaluations for corporate assets and containerized environments. You'll develop KPIs to measure security improvements and reduced builder impact. Finally, you'll update runbooks and strategize ways to elevate security standards while minimizing toil for builder teams across diverse and asset types.About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- 6+ years of experience in identifying security issues and risks, and developing mitigation plans- 4+ years of experience in network, system, or software architecture; design, implementation, support, and evaluation of security-focused tools and services- 4+ years of scripting or programming experience in Ruby, Python, Shell/BASH scripting, Java, C/C++, C*, Perl, or other languages- 2+ years of experience in one or more of the following areas: cryptography, web and network protocols, data structures and algorithms, software development, threat modelling, pen tests, or vulnerability assessments ...

We are open to hiring candidates to work out of one of the following locations:Arlington, VA, USAAmazon Foundational Security Services (AFSS) is looking for a passionate, innovative, data driven, analytical, results-oriented technical program manager to support a critical security program with scope spanning across the business. At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. Our team is looking for a highly motivated, Sr. Technical Program Manager who is passionate about data analysis and innovating on ways to protect customer data. You should be someone who has strong verbal and written communication skills, has experience managing multiple stakeholders with diverse needs, working with security tools, and is comfortable solving hard (and sometimes ambiguous) problems. You should be passionate about solving security hurdles in innovative ways. We do not desire to simply produce good software here at Amazon Security... we want to produce disruptive, industry-leading innovations. Key job responsibilitiesEach day, hundreds of thousands of developers and customers make billions of transactions worldwide on our cloud and the Amazon retail site. The Amazon Security team owns security for all of these services offered by AWS, including EC2, S3, and many others, as well as the security of our global retail sites. This role will require a successful candidate to fully own a large security workflow, analyzing complex data, collaborating with stakeholders, and presenting compelling data to senior leaders to drive customer data protection solutions.Successful candidates will also be natural leaders, willing to help mentor TPMs on the team. You should be somebody who enjoys inventing and simplifying around complex security challenges, obsesses over the customer experience, and feels strongly about delivering results. You should be passionate about solving security hurdles in innovative ways. We do not desire to simply produce good software here at Amazon Security... we want to produce disruptive, industry-leading innovations. A day in the lifeAmazon has a fast-paced environment - we “Work Hard, Have Fun, Make History.” Our team works with users to design new security features, deploy software through large automated systems, and operationally support security software. You'll look for new approaches to automate fixes for operational issues and use AWS services to solve design problems. Our team also puts a high value on work-life balance. A healthy balance between your personal and professional life is crucial to your happiness and success here. We offer a flexible schedule so you can have a more productive and balanced life—both in and outside of work.About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical storesInclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience writing persuasive, executive level briefings. ...

Come build the future as a Senior Software Development Engineer at Amazon, where you will be inspired working along best-in-class inventors and innovators! You will have the opportunity to create meaningful experiences that deliver on the ever-evolving needs of our customers, and your work will impact millions of people around the world.The Amazon Foundational People Data Services (FPDS) team is building solutions to enable employees and managers to self-serve changes across all human resource processes.Join us in building an innovative technology using Amazon Web Services to meet the complex and unique demands of managing nearly 3,000,000 employees globally. We dive deep to insist on the highest standards in architecture, coding, testing, deploying and maintaining every aspect of our offerings.As an Amazon Senior Software Development Engineer, you will solve unique and complex problems at a rapid pace, utilizing the latest technologies to create solutions that are highly scalable. You will find that there is an unlimited amount of opportunities within Amazon, where developing your career across a wide range of teams is highly supported. We are committed to making your work experience as enjoyable as the experiences you’ll be creating for our customers.If you’re thrilled by the idea of ownership, passionate about creating new applications and features from scratch and comfortable with the pace of a company shipping software in cycles measured in weeks not years, we would love to connect with you.Key job responsibilities- Take ownership of software design, documentation, development, engineering approach, delivery, and support of systems built natively in AWS.- Collaborate with leaders, work backwards from customers, identify problems, propose innovative solutions, and raise standards.- Have a positive impact on our customers by delivering high-quality software solutions.- Communicate effectively with stakeholders on planning and communication of project deliverables.- Participate in an on-call rotation within your team to troubleshoot and resolve defects, with ongoing communication with stakeholders and customers.- Stay up to date with industry trends and emerging technologies to continuously improve software development practices.A day in the lifeMentorship & Career Growth: Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.Work/Life Balance: Our team also maintains inclusive team culture and we put a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success.About the teamThe core of Foundational People Data Services is to provide its customers with a secure, fast, and reliable way to store and consume worker data. Here in Data Consumer Experience (DCX) we focus on secure consumption of this data for builder teams. Our engineers use technology to solve complex problems across the Amazon ecosystem, collaborating with team members in and across teams. They have the responsibility to improve and build new tools, services, and applications. Taking a business problem from conception and designing, developing and deploying software solutions while holding a high bar for code quality and their craft, is at the heart of how they make impact. They have a responsibility to deliver on schedule using current software engineering best practices.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Does the idea of playing a crucial role in building Telemetry and Self Healing solutions to support fleets of devices like industrial Android devices, network devices, thin clients and servers that are deployed globally across the fulfillment operations network interest you? Our team is seeking a highly skilled and motivated Senior Software Development Engineer to join our Telemetry Engineering team as a technical leader. Key job responsibilitiesIn this role you will use your deep technical experience with software development to deliver projects end to end from design, implementation, and testing to launch. Your primary focus will be on leading design and development of systems that resolve network disruptions through self healing and detect and prevent network outages through data collection and observation. You will collaborate with cross-functional teams to integrate telemetry solutions across network infrastructure.As a senior engineer, you'll have the opportunity to mentor junior engineers, and foster a culture of engineering and operational excellence. You will have the opportunity to participate in critical architectural decisions and help define the technical roadmap for the team, ensuring our telemetry systems remain robust and efficient. You will be empowered to think big, invent on behalf of our customers, make judgment calls and find elegant solutions to hard problems.About the teamThe Telemetry Engineering team designs and builds telemetry gathering and reporting systems at the heart of Amazon’s global delivery infrastructure. The software you build will run on millions of devices used by one million-plus Amazon associates every day, at thousands of sites around the world, supporting hundreds of teams with a stake in delivering shipments to Amazon retail customers. Our mission is to design systems and platforms that set the global standard for performance, availability, security, and cost, enabling our customer fulfillment and logistics operations to deliver customer orders on time, every time.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team- Knowledge of professional software engineering & best practices for full software development life cycle, including coding standards, software architectures, code reviews, source control management, continuous deployments, testing, and operational excellence ...

As we launch new technologies that drive future customer experiences, the Core Device Software team is looking for a highly motivated and customer-focused Sr. Solutions Architect for Developer Tools and Experiences. You will be a trusted expert in our technology solutions, supporting partners throughout the development journey: evangelizing, educating, and problem solving. As you advise on how to build world-class solutions and experiences, you will also focus on scalability by building reusable solutions, documenting best practices, and ideating on better ways to support our developers. You will work closely with our engineering teams to share first-hand feedback from developers, helping drive improvements and innovation. This position requires technical expertise, the ability to effectively communicate and evangelize, and a relentless commitment to long-term customer outcomes.Key job responsibilities- Quickly understand technical architectures to identify how our solutions can deliver for our developers- Build proof of concept solutions to guide and shape the developer and customer journey- Build reference architecture, frameworks, and toolkits to drive adoption at scale- Develop unique, compelling, and exciting presentations and demonstrations of new Amazon technologies- Deliver persuasive, passionate, high impact, high quality presentations to senior decision makers- Document best practices and create development resources that can be used by developers- Assist with complex challenges.About the teamAmazon Devices and Services is an inventive research and development organization that designs, engineers, and builds high-profile consumer electronic devices and solutions. We deliver delightfully unique Amazon experiences, giving customers instant access to everything, digital or physical. Device OS is a global team in Amazon Devices and Services that is responsible for developing critical software and technologies that powers many Amazon and third-party devices. BASIC QUALIFICATIONS- Bachelor's degree in engineering, computer science, or a related technical discipline (or comparable industry experience)- 8+ years of experience in design and development of device, mobile, or user interface solutions- 2+ years of customer-facing roles, evangelizing technologies and building/maintaining developer relations- Experience with React Native and other development languages or frameworks- Excellent verbal and written communication skills ...

Do you want to help define the future of Go to Market (GTM) at AWS using generative AI (GenAI)? AWS Specialist Solutions Architects (SSAs) are technologists with deep domain-specific expertise, able to address advanced concepts and feature designs. As part of the AWS sales organization, SSAs work with customers who have complex challenges that require expert-level knowledge to solve. SSAs craft scalable, flexible, and resilient technical architectures that address those challenges. This might involve guiding customers as they refactor an application or designing entirely new cloud-based systems. Do you enjoy solving novel and unique technical challenges for customers? Become an AWS GenAI Specialist SA! AWS is looking for a Generative AI Solutions Architect who will be the Subject Matter Expert (SME) for helping customers in designing solutions that leverage our Generative AI services. You will interact with customers directly to understand the business problem, help and aid them in implementation of generative AI solutions, deliver briefing and deep dive sessions to customers and guide customer on adoption patterns and paths for generative AI. As part of the Generative AI Worldwide Specialist organization, you will work closely with other Solution Architects from various geographies to enable large-scale customer use cases and drive the adoption of Amazon Web Services for GenAI services. You will interact with other Data Scientists and Solution Architects in the field, providing guidance on their customer engagements. You will develop white papers, blogs, reference implementations, and presentations to enable customers and partners to fully leverage Generative AI services on Amazon Web Services. You will also create field enablement materials for the broader technical field population, to help them understand how to integrate AWS Generative AI solutions into customer architectures. You drive effective feedback gathering from customers, and you distill and translate that feedback into clear business and technical requirements for product and engineering teams to review. Key job responsibilities- Represent the voice of the customer; bring customer feedback to product teams to influence feature development and future product roadmap.- Provide advanced technical knowledge to your domain aligned GTM teams to unblock our customers’ largest and most critical business challenges. - Act as a thought leader sharing best practices through forums such as AWS blogs, whitepapers, reference architectures and public-speaking events such as AWS Summit, AWS re: Invent, etc.- Partner with Business Development teams to define the technical components of best in class GTM concepts, solutions, and initiatives.- Develop and support an AWS internal community of technical subject matter experts worldwide. Create field enablement materials for the broader SA population, to help them understand how to integrate Amazon Web Services solutions into customer architectures.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 3+ years of design, implementation, or consulting in applications and infrastructures experience- 10+ years of IT development or implementation/consulting in the software or Internet industries experience ...

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.The Amazon Business Federal team is dedicated to developing eCommerce solutions for the Federal Government and Federal Government Contractors that combine the selection, convenience, and value customers have come to know and love from Amazon. Key job responsibilitiesAccount Executives support long-term, strategic customer relationships. Key job responsibilities include the day to day ownership and account management of 1-3 large Federal agencies, 1-3 large Federal contractors, along with a select group of smaller agencies and contractors. This account executive will cover portions of the Department of Homeland Security and the DoD 4th Estate.Primary responsibilities include expanding solution adoption through agency-wide deployment, feature adoption, and developing relationships with senior procurement executives (CPOs, CFOs) and decision makers across functional areas such as Acquisition Professionals, Procurement, Information Technology, Facilities, and more. Our Account Executives ensure solutions meet our customer’s procurement needs in support of their mission by recommending approaches and alternatives that fit their environment, including but not limited to contracting and competitive requirements unique to Federal agencies, eProcurement integration, advanced payment, and automated reconciliation processes. The candidate will work closely with customers to manage deployment and ensure that our solutions are successfully adopted agency-wide.A day in the life - Deliver accurate weekly reporting on growth pipeline and customer spend adoption - Work closely with sales team and sales leadership to provide status updates and insights learned during deployment - Meet or exceed targets for customer and/or feature spend adoption - Relay market needs and requirements back to internal Amazon teams including Product Management, Technical and Category Management teams that will increase solution adoptionAbout the teamOur mission is to help Department of Defense, National Security Agencies, and their civilian contractors transform procurement with Federal-specific eCommerce features. We accomplish our mission by enabling compliant purchases, directing spend to small, diverse sellers, and providing spend visibility to buyers and procurement decision-makers. For our third-party Sellers, mission accomplishment means helping them reach Federal buyers and expand their businesses. BASIC QUALIFICATIONS- BA/BS degree or equivalent work experience required- 5+ years of B2B and/or Enterprise sales experience- Demonstrated track record of owning the sales life cycle including identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels- Demonstrated track record of positioning and selling solutions to new and existing customers and market segments ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.As a Systems TPM on the Kuiper Enterprise Service Delivery team you will collaborate with engineering, product management, and business development leaders to engage with enterprise customers. In this role you will collaborate with the team evaluating commitments during the pre-sales stage, plan and execute technical on-boarding and acceptance testing for Kuiper Satellite Services delivered to customers.Key job responsibilitiesYou will develop system integration best practices, processes, and tools to ensure solution deployment can be documented, automated, and scale to additional enterprise customers globally. You will support Proof of Concepts, demos, and tech trials at Executive Briefing Centers (EBCs), marketing roadshows, and on-site with customers. You will also support field service partners and system integrators who work closely with Kuiper to deploy and validate our LEO satellite solutions, providing best practices and resolving critical escalations.Export Control Requirements: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeIn this role, you will advocate for the customer and contribute to building product and solution roadmaps. You will build sales enablement material, tech notes and technical trainings for Kuiper internal teams, AWS, as well as partners and system integrators. Additionally, you’ll run tests on the Kuiper network using the latest customer terminals and compare / benchmark with competitor products to clearly demonstrate Kuiper's advantages, differentiation and explain to partners and customers the best tests to use when they evaluate Kuiper satellite solutions.About the teamExport Control Requirements: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.You will be joining a team focused on driving enterprise service delivery mechanisms for all of the customer facing hardware, software and systems for Project Kuiper.BASIC QUALIFICATIONS- Bachelor's degree in engineering, computer science or equivalent- 5+ years of working directly with engineering teams experience- 3+ years of technical product or program management experience- Experience leading highly technical programs involving infrastructure, complex systems, systems engineering- Experience managing technical programs across cross-functional teams, building processes and coordinating release schedules ...

We're on a journey to build something new! Come join our team and build new discovery and shopping products that connect customers with their vehicle of choice. We're looking for a talented Senior Technical Program Manager to join our team of product managers, designers, and engineers to conceive, design, and develop innovative automotive-shopping experiences for our customers.Key job responsibilitiesThe right candidate will possess strong technical skills and have demonstrated experience in leading teams who own medium to large distributed services. You must be able to thrive in an entrepreneurial environment and not be hindered by ambiguity or competing priorities. You must be able to communicate up, down, and out to both technical and business audiences. You must be able to successfully drive, architect and scale services based on the program vision, anticipate bottlenecks, and balance business needs against technical constraints. You must take complex challenges and break them down into manageable projects, then work with technologists to prototype and engineering to deliver them in a successful and timely manner. You must be able to de-risk situations by taking a pragmatic approach and be willing to take calculated bets.This opportunity requires excellent technical, problem-solving, and communication skills (written and verbal) with senior management on status, risks and strategy. Qualified candidates must have experience collecting requirements, writing detailed functional and test specifications, coordinating efforts to scope, schedule, and deploy new features; as well as analyze the cost/benefit of feature selection and communicating results throughout the organization. In this role you would be interfacing with your immediate multi-discipline team, building relationships with partners across Amazon (ex. Advertising, Consumer, AWS, Alexa and Devices) and communicate across diverse areas of the org (e.g., legal, regulatory, finance, PR). You will be leveraging a variety of technologies, own your projects end-to-end and help build and refine exciting new automotive experiences for Amazon.A day in the lifeAs a Sr. Technical Program Manager on this team, you will lead the technical planning, coordination, architecture, and implementation of multiple programs across this new automotive shopping initiative. You will manage the lifecycle (architecture, design, implementation, documentation and measurement) of software teams that are delivering for the programs you manage. You will work alongside Creatives, Designers, Program Managers, Product Managers, and engineers. You will collaborate with teams across Amazon on the planning and execution of complex and highly-technical projects with high impact and visibility.About the teamThis role is on a team with a vision to create innovative automotive discovery and shopping experiences on Amazon, providing customers better convenience and more selection.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Amazon Web Services is looking for a strong program manager to support US Government customers in the National Security space. This role will work across AWS teams and communicate with customers in order to ensure an exceptional customer experience.This role is an opportunity to support US Government missions while helping AWS to innovate on behalf of public sector customers. This role will directly support a contract between AWS and Federal government customers. The Sr. TPM will be responsible for identifying risks and escalating to leadership as appropriate, representing customer use cases and coordinating across a wide array of teams including Engineering teams, Sales, Professional Services and Legal. This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.10012Key job responsibilitiesSuccessful candidates will have a background working with cloud services, experience working with US federal government agencies, and a strong background in program management supporting technical programs. You will successfully represent program status to AWS senior leadership. Your program management expertise and operational excellence will influence the team’s decisions and drive secure and scalable solutions. You should be passionate about delivering great customer experiences and researching and developing new delivery methodologies.Your deep knowledge and expertise working with the customer agency will enable you to represent customer's interests and advise executive level AWS leaders in communications with customer leaders. You should have a deep understanding of AWS services and operations in a classified environment which will help you provide recommendations to engineering leaders. You will scale a program to automate information given to customers. You may interact directly with customers or help prepare AWS leaders for customer meetings. This position requires that the candidate selected be a US Citizen. The candidate selected must obtain and maintain a security clearance at the TS/SCI with polygraph level. Upon start, the selected candidate will be sponsored for a commensurate clearance for each government agency for which they perform AWS work.10012A day in the lifeOur team indexes high on earns trust, are right a lot, and insists on the highest standards. We work collaboratively across the broader organization to pull in the right subject matter experts, principles, and engineering teams to deliver results for our customers. We work diligently to navigate public sector regulatory requirements with the scale of commercial cloud.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 3+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Current, active US Government Security Clearance of Top Secret or above ...

Trust Fundamentals is a cross-functional organization at Amazon responsible for building technologies, programs, and services that create and grow customer trust, and enable Amazon's business partners and stakeholders to fulfill their trust-related obligations efficiently and effectively.We are seeking an experienced, entrepreneurial, and skilled leader who can drive technical privacy programs across Devices and Services. In this role, you will have an enormous opportunity to impact the customer experience, design, architecture, and implementation of innovative products and services.Key job responsibilities- You will be responsible for diving deep into technical systems, understanding them well and staying connected to the details- You will be responsible for delivering results while working in an ambiguous environment- You will need a strong bias for action and be able to handle multiple priorities simultaneously- You will define strategy and build and execute roadmaps for the programs you own- You will be responsible for overall coordination, quality and productivity and will be the primary point of contact for world-wide stakeholders of programs that you run- Throughout, you will internalize Amazon’s Leadership Principles, and live those into everyday practices to guide your programs to successA day in the life- Dive deep with your customers to identify and understand their painpoints- Think big to build durable products and programs that anticipate future painpoints- Use your technical judgment and understanding to test assumptions- Track deliverables, keep stakeholders informed, escalate when necessary- Think through all aspects of your program life cycles, incl. business, technical, legal, and marketing- Help others grow professionallyBASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Amazon is looking for a driven, customer focused, team-oriented, and analytical leader to join the Kitchen team.The Sr. Vendor Manager will be responsible for the total P&L of a category within Kitchen, setting the strategy for driving growth, creating and maintaining strong partnerships with vendors, adding selection, managing category profitability, optimizing pricing, and delivering a disruptive customer experience. This includes identifying potential brand and product business opportunities, building direct relationships with key suppliers, negotiating contracts, terms & conditions, managing vendor setup and new item setup processes, working with suppliers to build comprehensive selection, setting prices, developing collaborative marketing and promotions, driving sales and margin improvements. The right candidate stays on top of industry and competitive trends, and is able to execute at both a tactical and strategic level to drive selection, sales, and margin growth. In addition, the Sr. Vendor Manager must be an effective leader and communicator in working with Amazon.com partners and vendors, as well as with internal groups such as control buying, site merchandising, marketing, PR, finance, operations, and retail systems.The ideal candidate has strong business judgment with a track record of successful negotiations and overall relationship management. Proven analytical thinking, project management skills, attention to detail, and exceptional organizational skills are essential. The Sr. Vendor Manager is an effective leader and communicator and a seasoned problem-solver. This position can be located in either Seattle or Arlington, VA.#ReinventRetail BASIC QUALIFICATIONS- 5+ years of account management, project or program management or buying experience- Bachelor's degree- Experience driving internal cross-team collaboration- Experience using data to influence business decisions- Experience with business analysis and P&L management- Experience negotiating with internal and external stakeholders- Buying/planning, operations, or finance background. ...

Amazon Web Services (AWS) is seeking a member for the Strategic Customer Engagements (SCE) team to focus on the Private Equity Industry. This is a unique opportunity to engage with AWS customers on strategic opportunities, increase the growth of AWS and to establish AWS as their key cloud technology provider.As a member of SCE, you will be responsible for managing the end to end Deal Cycle for strategic, large, complex or highly competitive deals within the Private Equity vertical. You will focus on earning trust with customers by creating actionable strategies, developing and shaping opportunities, and leading deal engagements through negotiations and closure. This highly visible role will own alignment with C-level executives, IT teams, and multiple lines of business to achieve business outcomes, increase the adoption of AWS services, and to enable private pricing, go-to-market, pan-Amazon, and other strategic relationships. You will work collaboratively to drive results by partnering with AWS customers, AWS field sales executives, and other internal stakeholders to empower our customers to evolve, address challenges, and to create innovative solutions.Key job responsibilities• Lead negotiations and customer closure for strategic, large, complex or highly competitive deals.• Develop and shape the overall deal strategy and structure to meet customer business outcome and goals• Partner with Sales and PE BD to manage Success Criteria and KPIs of the PE Program• Contribute to developing AWS’s value proposition and solutions• Drive revenue growth and Cloud adoption• Closely collaborate with key stakeholders across the organization for (Americas/EMEA/APJ) regional sales teams, and related regional and global stakeholders (Service Teams, Finance, Legal, etc.)• Act as a trusted advisor in the development of the commercial strategy of deals with AWS Field Sales Executives: partner in the execution of the sales cycle for strategic, complex, or highly competitive commercial opportunities• Inspire, influence, and facilitate alignment with internal stakeholders, experts, and other resources not under direct control, to remove obstacles and achieve desired business outcomes• Develop strategies for pricing and discounts; effectively communicate and identify deal blockers• Lead or support presentation of deal proposals to Customers• For key deals and escalations, take a leadership role in developing the winning strategy, coaching the field team, and managing the SCE deal team.• Act as a trusted advisor to regional leadership to support AWS’s strategy within the PE Vertical.• Contribute to developing AWS’s value proposition and solutions.• Drive revenue growth and Cloud adoption.• Closely collaborate with key stakeholders across the organization, including regional sales teams, and related regional and global stakeholders (Service Teams, Finance, Legal, PE BD etc.).About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS• 10 + years demonstrated success working with customers on substantial, strategic, and complex software or cloud services/infrastructure deals (relative to industry and market size) from opportunity through closure • 10+ years of experience working with, presenting to, and negotiating with C-level executives, IT, lines of business, procurement, finance, and legal and internal stakeholders for sizeable commercial/enterprise deals • Bachelor degree in Business, Economics, Technology or Finance (or equivalent work experience) ...

Amazon Web Services (AWS) is seeking a member for the Strategic Customer Engagements (SCE) Public Sector team. This is a unique opportunity to engage with AWS public sector customers on strategic opportunities, increase the growth of AWS (Americas Public Sector), and to establish AWS as their key cloud technology provider.As a member of SCE, you will be responsible for end to end Deal Cycle leadership for strategic, large, complex or highly competitive deals. You will focus on earning trust with customers by creating actionable strategies, developing and shaping opportunities, and leading deal engagements through negotiations and closure. This highly visible role will own alignment with C-level executives, IT teams, and multiple lines of businesses to achieve business outcomes, increase the adoption of AWS services, and to enable private pricing, go-to-market, pan-Amazon, and other strategic relationships. You will work collaboratively to drive results by partnering with AWS customers, AWS field sales executives, and other internal stakeholders to empower our customers to evolve, address challenges, and to create innovative solutions.The ideal candidate will have customer facing experience, be a proven collaborator across internal and external stakeholders, and be a high business judgment individual.Opportunity Strategy: Partner with broader internal team and work with the customer to help set objectives, analyze key data and ensure executive alignment on the strategy for the opportunity. The individual will be able to provide advice on the competitive situation and create an actionable strategy to meet the outcomes desired by our customers and our business.Deal Structure: Understanding the desired business objectives and creating a competitive deal structure that maximizes the value of the opportunity. This includes analysis of the historical purchasing patterns by the customer, and understanding of AWS programs that can support achieving customer’s business outcomes.Negotiations: Experience with customer negotiations focused on the commercial aspects of the deal and associated contractual business terms.Closure: Will be able to bring the deal to contractual closure, including briefing senior management and managing and coordinating all of the internal and customer stakeholders.Key job responsibilities• Lead negotiations and customer closure for strategic, large, complex or highly competitive deals.• Develop and shape the overall deal strategy and structure to meet customer business outcome and goals• Contribute to developing AWS’s value proposition and solutions• Drive revenue growth and Cloud adoption• Closely collaborate with key stakeholders across the organization for North America regional public sector sales teams, and related regional and global stakeholders (Service Teams, Finance, Legal, etc.)• Act as a trusted advisor in the development of the commercial strategy of deals with AWS Field Sales Executives: partner in the execution of the sales cycle for strategic, complex, or highly competitive commercial opportunities• Inspire, influence, and facilitate alignment with internal stakeholders, experts, and other resources not under direct control, to remove obstacles and achieve desired business outcomes• Develop strategies for pricing and discounts; effectively communicate and identify deal blockers• Lead or support presentation of deal proposals to CustomersA day in the lifeA day in the lifeThe AWS Cloud Economics team helps customers identify and quantify value creation opportunities at each stage of their journey to the cloud. We engage directly and collaboratively with customers, partners and internal AWS teams to deliver cloud value advisory expertise, business value case development, and Cloud Financial Management best practices and methodologies. The Cloud Economics team can help answer the customer question: “What value can I expect to achieve by using AWS?”About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professionalBASIC QUALIFICATIONS• 10+ years demonstrated success working with customers on substantial, strategic, and complex software or cloud services/infrastructure deals (relative to industry and market size) from opportunity through closure • 10+ years of experience working with, presenting to, and negotiating with C-level executives, IT, lines of business, procurement, finance, and legal and internal stakeholders for sizeable commercial/enterprise deals • Bachelor degree in Business, Economics, Technology or Finance (or equivalent work experience) ...

Amazon Web Services (AWS) is seeking a Senior Deal Negotiator for the Strategic Customer Engagements (SCE) team. SCE is a specialized global deal team that engages with commercial and public sector customers on deal strategy, structuring, and negotiations through contractual closure for transformational, strategic, large, complex, and/or highly competitive opportunities such as GenAI. This is a unique opportunity to engage with AWS customers on strategic opportunities, increase the growth of AWS, and to establish AWS as our customer’s key cloud technology provider. These opportunities range across industry verticals, such as Financial Services, Telecommunications, Media & Entertainment, Energy, Healthcare Life Sciences, Automotive and Manufacturing, and Public Sector, and customer size (from start-ups to enterprise customers). These engagements may also involve Pan-Amazon and AWS go-to-market opportunities requiring close partnership between the SCE global deal team and other Amazon and AWS stakeholders.As a SCE Senior Deal Negotiator, you will negotiate Private Pricing Agreements (PPAs), develop deal negotiation strategies to grow AWS’s business, analyze and develop deal terms, review and simplify complex scenarios, and craft elegant deal solutions. You will work with customers and internal stakeholders to define and communicate streamlined deal workflows, build consensus, and close commercial transactions. In this customer facing role, you engage with C-level executives, IT teams, and multiple lines of business to achieve business outcomes, increase the adoption of AWS services, and to enable private pricing, go-to-market, pan-Amazon, and other strategic relationships.Key job responsibilities- Develop overall deal negotiation strategies and negotiate PPAs- Execute deal and competitive structures: maximize the value of opportunities consistent with AWS objectives and requirements.- Advise and provide thought leadership on the execution of competitive commercial, channel, and partner deal opportunities.- Provide expertise on deal structuring and advise key stakeholders on the impact of deal terms: provide creative solutions to the customer, the AWS sales field, and leadership.- Engage directly with the customer on commercial and contractual terms.- Close commercial transactions: brief senior management and coordinate internal and customer stakeholders.- Facilitate alignment and effective AWS communication. Inspire and influence internal stakeholders, experts, and other indirect resources to remove obstacles, resolve conflict for productive engagements.About the teamWhy AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Mentorship & Career Growth: We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance: We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team Culture: Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.AWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. You may also reach them directly by visiting please https://www.amazon.jobs/en/disability/us.BASIC QUALIFICATIONS- 12+ years demonstrated success working with customers on substantial, strategic, and complex software or cloud services/infrastructure deals (relative to industry and market size) from opportunity through closure- 12+ years of experience working with, presenting to, and negotiating with C-level executives, IT, lines of business, procurement, finance, and legal and internal stakeholders for sizeable commercial/enterprise deals- Proven legal expertise on large and complex IT commercial deal terms- Bachelor degree in Law, Business, Economics or Finance (or equivalent work experience) ...

Are you interested in leading high impact projects and working cross-functionally to deliver top selection and delight end Customers? This is your chance to help build strategic relationships and drive business growth with some of the most influential Consumables Selling Partners and the AVS Customer Success Manager team. AVS Consumables Supply Chain Managers will play a critical role in delivering optimal customer experience by ensuring Amazon has the right product quantities, in the right places, and at the right time. This position will work to continuously optimize operational metrics by working directly with vendors and partner teams. AVS Supply Chain Managers serve as a key point of contact between Retail, Supply Chain, and Vendors and contribute to vendor-level operational strategy, annual negotiations, and opportunities to reduce cost and waste in the supply chain. Key job responsibilities• Plan and execute inventory strategies to optimize sales, in-stock rates, turns and inventory health for owned category• Monitor, analyze and own key performance indicators such as in-stock rate, procurement lead time, fill rate, and inventory turns• Participate in business reviews for your Customer(s); identify operational improvement areas and support conversation with recommendations to drive improvement• Forecast and manage efficient inbound and outbound inventory flows and health, including forecasting, purchasing, and removing unproductive inventory• Drive root cause analysis/reporting on operational issues, develop action plans and project manage improvements with the ability to manage multiple, competing priorities simultaneous• Work with internal teams collaboratively, to help drive tools and process improvements that affect purchasing and procurement workflows, with emphasis on automating tasks that are currently performed manually• Interface with Customer(s) and lead with strategic recommendations to improve and/or resolve instock issues• Job requires ~10% travelA day in the life• Facilitate and attend weekly meeting with Customer(s)’ operations/supply chain team(s) to walk through how they forecast.• Conduct deep dive analysis on low Confirmation Rate to identify root-cause and propose plan to address in collaboration with Customer. • Attend In-Stock Managers weekly meeting to align - Work with internal Amazon program and Customer teams and to understand issues impacting your Customer(s)’ lead time and develop solutions in partnership with internal Amazon and external Customer teams.• Work with internal Amazon program and external Customer teams to optimize item enrollment in various Supply Chain programs.• Review inventory position on high demand items for an upcoming promotional event. Monitor inventory levels and work with your Customer(s) to ensure adequate inventory availability.About the teamAbout the team: The Amazon Vendor Services program is a paid service that offers enrolled Selling Partners services in one of five major categories: (1) A designated Customer Success Manager, (2) Strategic business advice, (3) Support, (4) Instock manager owning Supply Chain initiatives, and (5) Programs, Pilots, Betas, and Advance Coaching. In this role, you will be a member of the Consumables Category team, and will provide Supply Chain expertise alongside a team of designated Account Managers supporting one to two Selling Partners within the Consumables categories. Consumables categories consist of Baby, Grocery, Health & Personal Care, Mass Beauty, Pets, and Premium Beauty. The role offers broad scope as the Selling Partners supported by this role may span numerous Brands, end Customer segments, and product categories.BASIC QUALIFICATIONS- Bachelor’s degree in Business, Retail Planning, Information Systems Management or relevant field of study- 4+ years of experience in Supply Chain, Planning, or Inventory Management or equivalent experience such as Consulting, Finance, or Operations.- 3+ years of experience using analytical, sales, and productivity tools including Oracle Business Intelligence, Salesforce, Microsoft Excel, Microsoft OneNote, and Microsoft SharePoint.- Experience working with Excel including pivot tables, vlookup and joining statements- Knowledge of statistical inventory control ...

Benefits Experience and Technology (BXT) builds a workplace for Amazonians to invent and deliver on behalf of customers by supporting employees’ financial, education, health, and wellness needs with benefits that optimize value and are easy to discover, enroll, and access.As a member of the BXT Support Tools and Automation (STA) team, you will work to build tools to help improve our benefits administration process that will look to make the benefits experience more seamless for Amazonians.Support Engineer 2 in the BXT STA team will contribute as the first line of engineering support team working in close collaboration with product support and software engineering teams owning business critical services. You will own issues to resolution on behalf of the Amazonians, including coordination, customer communication, and tracking tasks to complete resolution. Support Engineer 2 will contribute to development of processes and mechanisms in support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services driving employee benefits experience. A successful Support Engineer 2 will have broad array of technical and functional skills, take initiative to identify areas of improvement, implement best practices in providing technical support, and think big to proactively mitigate issues using innovative solutions. As a Support Engineer 2 you will have opportunity to work with senior engineers in a multi functional team and advance your career to next level and ownership of critical software systems.BASIC QUALIFICATIONS- 2+ years of software development, or 2+ years of technical support experience- Bachelor's degree in engineering or equivalent- Experience troubleshooting and debugging technical systems- Experience in Unix ...

The Amazon Device OS team is looking for high-energy, detail-oriented, and technically-savvy Support Engineers to triage defects raised by testing teams, on Amazon’s devices.You will deliver when SOPs may not be well defined but the standard triaging techniques or processes are clearly defined. You will require the ability to conceptually understand the flow of work and have knowledge of guidelines and procedures governing work activities. You will demonstrate ability to efficiently use appropriate software, tools and technology. You regularly work with development teams, with QA/ TPM stakeholders, and other Support Engineers to improve documentation, procedures, and tools. You work on defect root cause and show strong ownership of issues. You demonstrate excellent judgment when making escalation decisions. You communicate clearly and effectively with stakeholders, and tend to over-communicate and over-document.Key job responsibilitiesSome of the key job functions of a Support Engineer II, involved in defect triaging are:•Provide first level of support for handling Jiras, tickets, operational issues from production services• Deep dive on defects/automation failures to find the root cause. Analyze the logs and reproduce the issues for better understanding• Understand the business logic and architecture of your supported services that enable you to regularly resolve undocumented trouble tickets• Interface with other teams to resolve defects and show strong ownership of issues• Become very familiar with the use of monitoring dashboards and applications, and use them to determine service issues.• May perform code builds and deployments communicating status regularly before, during, and after each deployment• You may Audit the work of Support Engineer Is and your peers, identify key areas and work with the team to eliminate the gaps• Make changes to existing scripts with code reviews and come up with new tools/ scripts to reduce manual efforts• Help develop and refine operational policies and procedures used by your team and internal customers. • Requires detailed understanding of the components or features of the product owned. Drives changes with data and contributes to the overall success of the team/project• Have the ability to write simple and efficient tools to improve operational efficiency. • Evaluate the training needs for your team, regularly work with development teams, with QA/ TPM stakeholders, and other Support Engineers to improve documentation, procedures, and tools• Communicate clearly and effectively with stakeholders. Always tend to over-communicate and over-documentBASIC QUALIFICATIONS- 2+ years of software development, or 2+ years of technical support experience- Bachelor's degree in engineering or equivalent- Experience troubleshooting and debugging technical systems- Experience scripting in modern program languages- Experience in Unix- Experience documenting technical customer issues- Bachelors in computer science, engineering, information technology, or related field • Proven work experience in development or technical support • Significant work history showing aptitude for QA methodology Sound knowledge on Testing and triaging • Working knowledge on Devices and Agile frameworks and regression testing is a plus • Experience and familiarity with Defect management tools (like Jira) • Strong critical thinking skills, an analytical mind, and problem-solving aptitude ...

The Amazon Device OS team is looking for high-energy, detail-oriented, and technically-savvy Support Engineers to triage defects/tickets raised by testing teams, on Amazon’s devices.You begin to play a leadership role on your team by becoming a subject matter expert on one or more services. You own support activities for these services and regularly work with development teams to establish and improve service support. You operate with limited guidance from management and aggressively drive issues to resolution. You understand the business logic and architecture of your supported services that enable you to regularly resolve undocumented trouble tickets. You are able to read and understand complex application code and make approved code fixes to resolve support issues. You provide mentoring, training, documentation, and tools to other Support Engineers to enable them to perform support activities. You regularly contribute to the creation and improvement of all support documentation. You may perform code builds and deployments communicating status regularly before, during, and after each deployment. You create and interpret metrics that measure support success and service performance. You help develop and refine operational policies and procedures used by your team and internal customers. You work on support projects that are large in scope and lead other Support Engineers on smaller projects. You participate fully and constructively in the planning of your team’s work. You have the ability to write simple and efficient tools to improve operational efficiency. You contribute to design and development of support tools using software engineering best practices. You mentor other Support Engineers and are involved in hiring.Key job responsibilitiesSome of the key job functions of a Support Engineer III, involved in defect triaging are:• Provide first level of support for handling Jiras, tickets, operational issues from production services• Provide engineering support of our incoming Jiras, tickets, including extensive troubleshooting and debugging, with responsibilities covering multiple product lines. • Hands-on experience in Unix or any scripting language• Will work with limited guidance and will act as a SME on the services owned• Understand the business logic and architecture of your supported services that enable you to regularly resolve undocumented trouble tickets• Understand complex application code and make approved code fixes to resolve support issues. • Interface with other teams to resolve defects and show strong ownership of issues• Become very familiar with the use of monitoring dashboards and applications, and use them to determine service issues.• May perform code builds and deployments communicating status regularly before, during, and after each deployment• You may Audit the work of Support Engineer Is and your peers, identify key areas and work with the team to eliminate the gaps• Make changes to existing scripts with code reviews and come up with new tools/ scripts to reduce manual efforts• Help develop and refine operational policies and procedures used by your team and internal customers. • Requires detailed understanding of the components or features of the product owned. Drives changes with data and contributes to the overall success of the team/project• Have the ability to write simple and efficient tools to improve operational efficiency. • Evaluate the training needs for your team, regularly work with development teams, with QA/ TPM stakeholders, and other Support Engineers to improve documentation, procedures, and tools• Communicate clearly and effectively with stakeholders. Always tend to over-communicate and over-documentA day in the lifeTypically SE will provide operational and initial debugging support to CI (continuous itegration)/SCM Dev Teams. Team investigates failures that may arise during the CI Process (Build, Flash, Test) in the CI Live and CI STU environments. Additionally, in the CI STU (Safe to Use) environment, SE is responsible for developing rules for tests that apply STU promotions on software builds, as well as identifying and debugging any issues that may arise during the CI STU test runs and managing promotions on SW builds.BASIC QUALIFICATIONS- 2+ years of software development, or 2+ years of technical support experience- Experience scripting in modern program languages- Experience troubleshooting and debugging technical systems ...