Arlington

Do you want to help define the future of Go to Market (GTM) at AWS related to generative AI? You will be part of the core worldwide GenAI Models team, responsible for helping our customers build and deploy Generative AI (GenAI) models to power end applications and use cases across industry verticals. You will engage with third party model owners and internal service owners to influence product direction and help our customers tap into new markets by utilizing GenAI along with AWS Services. AWS works with a number of GenAI model providers, you will be working directly with them , become the subject matter experts on the models so that you will produce enablement content and external facing content related to model performance, developing demos and proof-of-concepts of GenAI end applications and use cases with large models.Key job responsibilitiesYou will help develop the industry’s best cloud-based solutions to grow the GenAI business. Working closely with field teams and 3rd party model providers, you will help enable new capabilities for our customers to develop and deploy GenAI workloads on AWS. This involves activities like building an opportunity pipeline, working with customers to understand technical requirements for proof-of-concepts (POC), creating content to train the field teams, and driving thought-leadership.The ideal candidate possess hands-on experience working with customer's development projects, can lead and drive engagements with startups and large enterprises, and has domain expertise in GenAI and key ML use cases. You have the technical depth to articulate the benefits of our GenAI-related services and solutions to data scientists, and C-Level executives. You are passionate about market development and evangelism. You will need to be adept at interacting, communicating, and partnering with teams within AWS, and externally with customers and 3rd party model providers.This is an opportunity to be at the forefront of technological transformations, as a key business leader.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. BASIC QUALIFICATIONS- 5+ years of responding to requests for proposals (e.g., determining requirements, matching requirements to technical approach and solutions, developing solutions against requirements) experience- Experience developing strategies that influence leadership decisions at the organizational level- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of pre-sales engineering, technical business development, enterprise sales, strategic partnerships, or program/product management experience. ...

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.Key job responsibilities• Deliver accurate weekly reporting on pipeline and customer spend adoption, including account status updates and insights learned during deployment• Provide strategic account engagement that helps customers implement solutions that solve industry-specific procurement challenges• Drive and accelerate spend adoption by advising customers on best practices for using Amazon Business solutions• Focus on automating service needs for customers, while working with Product and Technical teams to develop solutions that will increase solution adoption• Relay market needs and requirements back to internal Amazon teams, including Product, Technical, and Category Management teamsAbout the teamThe Amazon Business Field team is dedicated to developing solutions inclusive of an expanded online store that combines the selection, convenience, and value customers have come to know and love from Amazon, with new features and unique benefits tailored to customers in the energy, materials and utility sectors. The ideal candidate will have relevant energy, materials and utility consultative sales experience and have a proven track record of meeting and exceeding program goals and revenue targetsBASIC QUALIFICATIONS- BA/BS degree or equivalent work experience required- 5+ years of B2B and/or Enterprise sales experience- Demonstrated track record of owning the sales life cycle including identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels- Demonstrated track record of positioning and selling solutions to new and existing customers and market segments ...

We are Amazon’s Finance Operations organization and responsible for Amazon’s strategic customers Payables and Receivables. We are responsible for making on-time, accurate payments, billings and collections on behalf of North America Retail. We are seeking an Accounts Payable (AP) Analyst that will work directly with our vendors, offshore partners, sales and finance teams to coordinate “on time” payment of invoices. They will support the relationship with the vendors and provide day to day support to enable timely payments. This position will participate in dive deep investigations into vendor payment data, drive process improvements, standardize processes, and eliminate root-cause defects within existing systems. This role is based in our new headquarters in Northern Virginia, where Amazon will invest $2.5 billion dollars, occupy 4 million square feet of energy efficient office space, and create at least 25,000 new full-time jobs. Our employees and the neighboring community will also benefit from the associated investments from the Commonwealth including infrastructure updates, public transportation improvements, and new access to Reagan National Airport. By working together on behalf of our vendors, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us. Primary responsibilities: * BS/BA in Accounting, Business Management or Economics. • Understand the P2P process and the many AP functional areas. • Recognize escalation trends and identify underlying defects and root causes. • Partner with and influence upstream and downstream teams. • Leverage data from numerous databases and internal tools (using Excel, SQL, or other data management systems) to perform reporting and analysis. Work across all time zones as needed. Key job responsibilities• Create SOPs and Amazon specific operational documents. Report key metrics on daily, weekly and monthly basis. • Create and share root cause analysis & write documents for dive deep sessions. • Escalate to leadership key issues that require investigation. • Deliver on multiple data requests and participate in process improvement workshops. • Manage highly ambiguous situations and communicate effectively with multiple stake holders. • Resolving vendor disputes.• Lead Weekly & Monthly business reviewsA day in the lifeThe Accounts Payable Analyst would perform tasks that would ensure on time payment for AP vendors. These tasks can range from resolving AP escalations to providing input for operational programs. Analysts are expected to make process improvement, write documents explaining health of operational programs and build SOPs and training plans. Analysts are responsible for reporting key metrics and track compliance and controls. This is a strategic team with highly skilled team members working with high volumes, high ambiguity and high-performance standards. The work location is in Arlington VA and team members are expected to work from office. BASIC QUALIFICATIONS- 4+ years of Accounts Receivable or Account Payable experience- 4+ years of applying key financial performance indicators (KPIs) to analyses experience- 4+ years of tax, finance or a related analytical field experience- 4+ years of creating process improvements with automation and analysis experience- 4+ years of identifying, leading, and executing opportunities to improve, automate, standardize or simplify finance or business tools and processes experience- Bachelor's degree in finance, accounting or related field, or Bachelor's degree and 4+ years of transactional accounting field experience- Experience with basic use of SQL for data mining and business intelligence ...

Are you a seasoned ads marketer with an entrepreneurial spirit? Do you thrive in a fast-paced, dynamic environment and love the challenge of building something new? If so, this Sr. Ads Feature Release Manager role could be a great fit for you. We're looking for a passionate individual who love to innovate and thrives in ambiguity to connect our Amazon Autos selling partners with the broader Amazon Ads ecosystem. This individual will deeply understand Amazon Ads and directly partner with cross-functional teams to align advertising workstreams to define the strategy and meet the needs of the emerging automotive businesses launching on Amazon. The ideal candidate for this role should possess strong advertising background, excellent stakeholder communication skills, with a keen ability to define a strategy in creating connectivity between internal partner teams. They will be able to manage multiple workflows in a fast-paced cross-functional work environment while continuously advocating for both the end-customer and our selling partners as they inspect processes in GTM plans. The ideal candidate is a self-starter with a strong attention to detail and excellent communication skills to drive innovation across cross-functional partners.Key job responsibilitiesServe as the conduit between Amazon Autos (Product, Seller Success, Business Development) and Amazon Ads (Large Consumer Sales, Brand Innovation Lab) partners to ensure cohesion across advertising workstreams. Launch Planning: * Collaborate with Product Managers, Seller Experience, and Tech teams to identify and group features for testing, determine dealer locations, and establish acceptance criteria. * Manage the release rollout plan and launch progression to scale feature sets to new sellers over time. Act as a single source of truth for timing, product feature releases, and critical updates impacting resource and hiring strategies across both teams. Go-to-Market (GTM): * Manage cross-functional release timelines, ensuring timely communication with internal and external partners. Develop GTM success criteria. * Partner to develop comprehensive feature launch plans, including training and communications. Establish one-to-many communication and content strategy across growing dealer network. Strategy and Resourcing: * Define the ads scoping and resource strategy at the seller-level (including Ad Policy guidelines, dealer training, and self-service rejections).* Internal Partnership: Closely partner with LCS Automotive stakeholders to align on prospecting dealer networks and integrate advertising attribution models to meet business needs. * Serve as the internal subject matter expert, representing Amazon Autos in Ads/LCS/BIL meetings. * Collaborate with the Brand Innovation Lab (BIL) team to assess the feasibility of custom ads executions (e.g., integrations with dealer showrooms). * Work closely with the LCS AE/AM team consulting on full-funnel, cross-tier advertising strategies at the OEM/Brand and Dealer level. * Communicate the Amazon Autos advertising product roadmap with marketing stakeholders to ensure they are informed on key releases and feel connected to Auto's evolving marketplace.A day in the lifeThe Sr. Ads Feature Release Manager will regularly engage with cross-functional partners across the Amazon Ads and Amazon Autos teams to communicate priorities, define resource strategy and drive cohesion.About the teamWe are a newly formed rapidly growing team with a vision to create innovative discovery and shopping experiences on Amazon, providing customers better convenience and more selection. We’re collaborating with other experienced teams at Amazon to define the future of how customers research and shop for products in the complex automotive space.BASIC QUALIFICATIONS- 6+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional marketing programs- Experience communicating results to senior leadership- Experience using Microsoft Excel to manipulate and analyze data ...

We are seeking a stellar Sr. Analyst to join the Global Service Compliance (GSC) team supporting Amazon’s Project Kuiper. Amazon’s Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world.We are looking for someone who is enthusiastic about technology, enjoys being continually challenged, and demonstrates sound judgment even in ambiguous situations.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.Key job responsibilitiesWorking closely with the business, legal, tax, accounting and other teams, you will develop out-of-this-world strategies for handling compliance obligations in creative, business-centric ways that allow Kuiper to move quickly. As a Sr. Analyst within the Controllership vertical for Kuiper GSC, you will be responsible for creating and implementing a compliance control framework and working with stakeholders to identify, build, implement and monitor relevant controls to reduce organizational risk. This role will be responsible for managing control testing, completing quality reviews, and preparing performance reports to clearly communicate KPIs to leadership. You will be responsible for developing and continuously improving strategies to identify ineffective controls and create solutions that are scalable and right-sized.The right person for this role has experience executing high judgement to provide recommendations for the organization leveraging risk based decision making. This role requires knowledge to solve ambiguous, complex business problems and a successful track record of delivering multiple projects, managing deadlines and prioritizing risks across multiple global teams and stakeholders. This position may be based in Bellevue, WA, or Arlington, VA. Some travel, domestic and international, may be required.About the teamHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.At Amazon, our mission is to be the most customer-centric company on Earth. To get there, we need exceptionally talented, bright and driven people. We're dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.BASIC QUALIFICATIONS- 4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience- Bachelor's degree or equivalent- 4 + years of experience working directly with internal control design, implementation and testing. ...

Amazon Advertising is one of Amazon's fastest growing and most profitable businesses, responsible for defining and delivering a collection of advertising products that drive discovery and sales. As a core product offering within our advertising portfolio, Sponsored Products (SP) helps merchants, retail vendors, and brand owners succeed via native advertising, which grows incremental sales of their products sold through Amazon. We deliver billions of ad impressions and millions of clicks and break fresh ground in product and technical innovations every day!The Books Advertising team owns the worldwide advertising business for books, including advertiser and shopper experiences. They develop long-term vision and drive improvements for category relevance, auction dynamics, and ad serving. Additionally, they drive advertiser engagement, represent advertisers' voice, and provide operational support for our programs. This means the team owns all book-specific experiences for Sponsored Products, Sponsored Brands, Sponsored Display, Lock Screen Advertising, the Ads Console, and the Public API. As an Senior Applied Scientist on this team, you will: - Drive end-to-end Machine Learning projects that have a high degree of ambiguity, scale, complexity.- Perform hands-on analysis and modeling of enormous data sets to develop insights that increase traffic monetization and merchandise sales, without compromising the shopper experience.- Build machine learning models, perform proof-of-concept, experiment, optimize, and deploy your models into production; work closely with software engineers to assist in productionizing your ML models.- Run A/B experiments, gather data, and perform statistical analysis.- Establish scalable, efficient, automated processes for large-scale data analysis, machine-learning model development, model validation and serving.- Research new and innovative machine learning approaches.- Recruit Applied Scientists to the team and provide mentorship.Why you will love this opportunity: Amazon is investing heavily in building a world-class advertising business. This team defines and delivers a collection of advertising products that drive discovery and sales. Our solutions generate billions in revenue and drive long-term growth for Amazon’s Retail and Marketplace businesses. We deliver billions of ad impressions, millions of clicks daily, and break fresh ground to create world-class products. We are a highly motivated, collaborative, and fun-loving team with an entrepreneurial spirit - with a broad mandate to experiment and innovate.Impact and Career Growth: You will invent new experiences and influence customer-facing shopping experiences to help suppliers grow their retail business and the auction dynamics that leverage native advertising; this is your opportunity to work within the fastest-growing businesses across all of Amazon! Define a long-term science vision for our advertising business, driven from our customers' needs, translating that direction into specific plans for research and applied scientists, as well as engineering and product teams. This role combines science leadership, organizational ability, technical strength, product focus, and business understanding.Team video https://youtu.be/zD_6Lzw8raE ** Candidates can be based within proximity of NYC, Seattle, Toronto, Arlington County/Virginia (HQ2), or Santa Monica **BASIC QUALIFICATIONS- 6+ years of building machine learning models for business application experience- PhD, or Master's degree and 8+ years of applied research experience- Experience programming in Java, C++, Python or related language- Experience with neural deep learning methods and machine learning ...

The Global Real Estate and Facilities (GREF) organization is responsible for creating the spaces that inspire Amazonians to make history. The globally diverse team manages Amazon’s corporate offices in more than 60 countries. GREF provides real estate transactions expertise, business partnering, space and occupancy planning, design and construction, capital investment program management, facility maintenance, and operations all contributing to the employee experience and leveraging places and programs to enable culture to thrive at Amazon.Within GREF, the Global Real Estate & Facilities Intelligence and Digital Experience (GREF IDX) team empowers GREF with the data they need to make better business decisions, manage the Amazon real estate portfolio and deliver a positive employee experience. We are on a mission to use data to inform where, when and with whom work gets done at Amazon. As a Senior Business Intelligence Engineer, Level 6 at Amazon, you will play a pivotal role in driving the strategic vision and execution of our business intelligence and advanced analytics capabilities within the Global Real Estate & Facilities organization. In this position, you will spearhead the development of innovative BI solutions that empower cross-functional teams to make data-driven decisions and uncover transformative business insights.Key job responsibilities• Lead a team of BI engineers, sharing domain expertise and best practices to elevate the overall BI capabilities• Build visually stunning, interactive dashboards and reports that provide actionable insights to GREF customers using Amazon QuickSight• Lead the design and implementation of highly complex, scalable, and high-performance BI architectures and data models to support the organization's strategic business objectives• Use advanced analytics techniques, such as statistical analysis, predictive modeling, and machine learning, to uncover hidden patterns and trends in data• Collaborate cross-functionally with data engineers, data scientists, and business partners to define and deliver impactful BI solutions that drive business value• Lead the identification, evaluation, and implementation of new BI tools and technologies to continuously enhance the organization's analytical capabilities• Represent the BI function in strategic business discussions and provide data-driven recommendations to senior leadershipBASIC QUALIFICATIONS- • Bachelor's degree in Computer Science, Data Science, Statistics, Management Information Systems (MIS), or a related field- • 8+ years of experience as a Business Intelligence Engineer or similar senior-level role- • Proven expertise in designing and implementing complex, large-scale BI architectures and data models- • Extensive experience with leading BI tools and technologies (e.g., Tableau, Amazon QuickSight, Power BI, Looker, AWS Athena, Snowflake)- • Deep understanding of data engineering concepts and proficiency in SQL, Python, or other data-oriented programming languages- • Ability to effectively communicate technical concepts to both technical and non-technical stakeholders- • Strong problem-solving, critical thinking, and analytical skills- • Experience leading cross-functional teams and driving the successful delivery of BI initiatives ...

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We are seeking a leader with procurement experience to strategically source products and services for North America Customer Fulfillment Procurement. The person in this role will coordinate with several teams across Amazon and will interact with our most important suppliers to satisfy organizational requirements. The position will work and partner with multiple teams to develop and execute category sourcing strategies, deliver savings and improve productivity across the category. The ideal candidate is a self-starter, and a creative, critical thinker with an intense motivation to learn. You must be an effective communicator and be able to work independently and as a leader of peers to generate high-quality work product in a collaborative, creative, ever-changing, and sometimes ambiguous environment. You must have a professional demeanor and be able to partner with people at every level. Key Job Responsibilities: - Establish category sourcing strategies, lead cross-functional strategic sourcing teams, negotiate with suppliers and execute contracts to optimize Amazon’s competitive position - Drive appropriate relationships with category suppliers, with a principal objective of achieving the optimal solution and cost of ownership that meets the business’ goals supported by a culture of continuous improvement with performance benchmarks in use - Manage category suppliers to proactively identify, monitor and optimize opportunities - Act as a market intelligence provider regarding categories; anticipate strategic opportunities and keep key stakeholders informed - Drive category suppliers in Supplier Relationship Management activities to mitigate risk, improve performance and add value to Amazon - Identify, achieve and report on savings and value targets for category sourcing activities - Align with internal customers and understand the business application of the category Key Performance Indicators: - Earn the trust of key stakeholders to drive alignment with the business - Create a category strategy in conjunction with internal customers to ensure there is a comprehensive, unified approach for the category. - Achieve yearly cost saving or value targets appropriate to the category aligned with annual budget processes. - Define and report on key metrics that measure effectiveness of supply and cost savings - Champion standards and process improvements BASIC QUALIFICATIONS- 5+ years of program or project management experience- 5+ years of supply chain experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor's degree ...

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes including Automotive, Financial Services, Energy, Big Data, and more gain the best value and service from AWS? At AWS Enterprise Support we’re looking for a Technical Account Manager (TAM) to support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data, Application-level services, Networking, Serverless and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start-ups to Fortune 500 enterprises.The TAM role is not directly hands on keyboard within the customer’s environment for troubleshooting customer support issues, rather you will work with appropriate engineers and service teams to see issues through to resolution. More importantly you will work proactively to help craft and execute strategies to drive our customers' adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more.Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy and resilient. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed. The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us! Key job responsibilitiesAbout the teamWhy AWS?Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor’s Degree in Computer Science, Math, or related discipline, and 7+ years of equivalent work experience or 9+ years of related work experience.- 7+ years of technical engineering experience.- Experience in Informational Technology operations ...

The Amazon Devices research team seeks a strategic and passionate Sr. Consumer Insights Manager to help us uncover customer needs and translate them into actionable insights our internal partners can use to improve our existing products and inform our product roadmap. Our product, marketing, and engineering partners are eager to hear the insights our team produces. As an ideal candidate, you have a deep understanding of traditional market research methods and best practices. You know when it’s important to be pragmatic in designing and executing market research and when creativity is needed. You're also interested in pushing the boundaries of research using agile methods while also pursuing continuous improvement as a means to raise the bar on research practices and build scalable programs and process. You are a passionate researcher with uncanny observational and analytical skills, an impressive ability to collaborate with other teams, and a relentless determination to do what is right for Amazon's customers. You work with minimal direction and move quickly while delivering high-quality outputs. You will work on overlapping projects, so skill in project management is essential.Key job responsibilities• Partner with internal partners across Product, Engineering, and Marketing to identify the right research opportunities and prioritize research questions based on current knowledge, project goals, and risks.• Own all aspects of the market research lifecycle (methodology/study design, budgeting, programming, execution, analysis, reporting and communication), including regularly consulting with partners on how to use research effectively to drive business impact.• Build scalable and nimble market research solutions, tools, and processes• Connect the “what,” with the “so what,” and “now what” using your own research and other data sources• Communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization.• Drive impact to the business and customer experience, as measured by adoption of research findings.A day in the lifeOur team moves fast and iterates often, and you will be moving quickly with them – but you'll also have time to zoom out and ask the big questions. You’ll partner with Product Managers and Marketers to help guide the development of new features and devices, and execute research to uncover unmet needs. We’re doers and builders and you’ll need to switch between thinking strategically and acting tactically (e.g., thinking through how to get the right data for a novel problem in the morning and writing and programming a survey in the afternoon). As a trusted partner, you’ll be expected to help identify the right solution, even if it’s not research.About the teamWe execute research to inform future products and services and we dive deep to improve the customer experience of our released devices and services. We’re also builders, which means we’re always looking for ways to make research scalable and efficient. Our team includes designers, researchers, and technologists that can envision, create, and execute ideas from start to end. We strongly believe in a collaborative and empathetic team culture and encourage cross-team partnership and bonding to drive innovation and maintain a safe community.BASIC QUALIFICATIONS• A minimum of 7 years conducting custom, primary market research, including managing large scale tracking programs• Experience conducting quantitative and qualitative research end to end (designing, executing, analyzing, drafting actionable recommendations, and presenting up to senior leadership)• Experience scoping and running statistical modeling and analyses • Experience using Excel, Word, and statistical tools like SPSS/SAS/R/Q• Bachelor’s degree or advanced degree in business, mathematics, or the sciences ...

Are you looking to work at the forefront of Machine Learning and AI? Would you be excited to apply cutting edge Generative AI algorithms to solve real world problems with significant impact? The Generative AI Innovation Center at AWS is a new strategic team that helps AWS customers implement Generative AI solutions and realize transformational business opportunities. This is a team of strategists, data scientists, engineers, and solution architects working step-by-step with customers to build bespoke solutions that harness the power of generative AI.The team helps customers imagine and scope the use cases that will create the greatest value for their businesses, select and train and fine tune the right models, define paths to navigate technical or business challenges, develop proof-of-concepts, and make plans for launching solutions at scale. The GenAI Innovation Center team provides guidance on best practices for applying generative AI responsibly and cost efficiently.You will work directly with customers and innovate in a fast-paced organization that contributes to game-changing projects and technologies. You will design and run experiments, research new algorithms, and find new ways of optimizing risk, profitability, and customer experience.We’re looking for Data Scientists capable of using GenAI and other techniques to design, evangelize, and implement state-of-the-art solutions for never-before-solved problems.This position requires that the candidate selected be a US Citizen.Key job responsibilitiesAs an Data Scientist, you will - Collaborate with AI/ML scientists and architects to Research, design, develop, and evaluate cutting-edge generative AI algorithms to address real-world challenges - Interact with customers directly to understand the business problem, help and aid them in implementation of generative AI solutions, deliver briefing and deep dive sessions to customers and guide customer on adoption patterns and paths to production - Create and deliver best practice recommendations, tutorials, blog posts, sample code, and presentations adapted to technical, business, and executive stakeholder - Provide customer and market feedback to Product and Engineering teams to help define product directionAbout the teamABOUT AWS: Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 3+ years of experience building models for business applications- Hands-on experience building GenAI solutions- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing, neural deep learning methods and/or machine learning- Experience in using Python and hands on experience building models with deep learning frameworks like Tensorflow, Keras, PyTorch, MXNet- Bachelor's degree and 5 years of experience or Master's degree and 2 years of experience ...

Come be a part of a rapidly expanding $35 billion dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.This role will work on expanding lead management globally, and integrating it with multiple partner teams. They will also build a measurable pipeline, in co-ordination with sales operations and Marketing to better measure lead generation value. They will work on the Account Based Marketing (ABM) strategy for our top customers. Key job responsibilitiesOur environment is fast-paced, and requires someone who is highly enthusiastic, flexible, detail-oriented, analytical, and comfortable working with multiple teams in a complex space. Key responsibilities include:* Maintain WW lead generation funnel, as well as drive pipeline reporting and optimization. * Gather detailed business requirements in collaboration with internal stakeholders (marketing, tech teams, etc.)* Identify, develop and implement scalable solutions for improved lead gen routing.* Develop and execute on new ideas (project plans, collaborations with internal and external teams)* Collaborate closely with technical teams, marketing stakeholders and international counterparts to deliver global solutions* Leverage automation to improve processes and productivity, and make recommendations to support an organization scaling at rapid paceBASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor's degree ...

The Global Central Reliability Maintenance Engineering team is seeking for a Sr. ELM Project Manager for Base Building! Amazon’s mission is to be the earth’s most customer-centric company with a unique culture built on pioneering into unknown and new frontiers. The Base Building Sr. ELM Project Manager supports the construction phases, building equipment installation, working with data to find root causes and generate improvements on further launches and retrofits across North America. Join us to provide customers with an incredible package delivery experience by working in reliable and maintainable facilities.Key job responsibilities• Travel up to 40% of the time• Manage projects and initiatives, provide progress reports and KPIs for significant milestones and mitigate conditions affecting project cost or schedule• Lead installation and operation quality inspections and equipment commissioning for base building equipment drive continuous improvement.• Lead RME input for development of Building templates specification and site specific composites• Lead continuous improvement for all new buildings including cross functional collaboration with design and construction, change management and procurement.• Support construction and launch execution teams leveraging discussions with vendors and other departments representatives.• Integrate RME policies and deliverables into the launch plans and provide guidance and direction to other departments to cascade this into the designs, contract and commissioning phases.• Capture lessons-learned and develop/execute action plans to improve quality or efficiency of new facility launches• Specify and coordinate standards and deliverables for new equipment being turned over to RME.• Understand the anticipated life cycle cost based on initial design and planned design improvementsA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 5+ years of directly managing and responsible for multiple large projects experience- Bachelor's degree- Experience in the distribution or manufacturing field with equivalent experience in the mechanical or electrical field.- Demonstrable experience of project management and implementation with a proven ability to design workable solutions and drive successful projects results.- Experience within the areas of Greenfield infrastructure building and construction ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon is seeking a self-starter to join the AWS Energy team in pioneering the future for data center utility power by developing and executing the strategy by which AWS delivers energy projects and partners with electric utilities and energy companies across the Americas. This individual will define the end to end (generation, transmission, distribution, backup power) power strategy for scaling and operating AWS’ diverse, low-cost energy supply. In this role, you will manage multiple, large scale and technically complex power infrastructure projects across multiple geographies by facilitating close collaboration between both internal and external stakeholders. Within the overarching strategy, this individual must be resilient in exploring and discovering new supply opportunities (that delivery both near term capacity with an accelerated path to net-zero carbon supply), ultimately converting them into tactically sound and executable energy projects while working to reduce energy capital and operating expenses. Internally, responsibilities outside of implementing the defined strategy include reporting status, risks, mitigations and successes to C level and VP level leadership, as well as influencing multiple cross-functional partner teams in the overall data center capacity delivery business process. Externally, this role takes ownership of managing utility interactions, coordinating efforts between real estate, engineering and planning teams in site evaluation, project engineering, scheduling and budgeting, including influencing and contracting with the utility, EPC and/or Owner’s Engineer to meet AWS’ needs. The individual will work in an integrated team to implement a strategy that meets and exceeds AWS’ energy program requirements while delivering projects on time, with tangible reliability and cost-saving results. The ideal candidate will possess a strong energy background and a proven track record of developing and delivering on innovative energy projects. Experience working with regulated electric utilities to develop, contract and deliver medium and high voltage power infrastructure, including related tariffs and supply agreements, is a must. In this role, you will negotiate and execute power supply contracts across AWS regions and create innovative supply structures that integrate our renewable energy portfolio and Support the growth of clean energy via utility partnerships. The right candidate will have a demonstrated ability to think strategically about the business, operations, and technical challenges, with the skill-set to drive tactical execution of project schedules, contracts, initiatives and team goals. The candidate must have experience in reliably driving initiatives to completion in high speed, constrained and ambiguous environments, with practice in escalating and reporting to many organization leaders and teams across multiple levels. By establishing and growing business and technical relationships, and managing the day-to-day interactions with these partners, you will be responsible for ensuring energy requirements needed to support AWS’s global infrastructure expansion are met.Key job responsibilities• Lead the development and execution of a comprehensive utilities strategy for AWS data centers for AMER regions.• Manage multiple Utilities, EPC and Owner's Engineers to deliver MV and HV power infrastructure, including negotiations and contracting.• Develop and execute energy strategies that leverage capital projects (utility grid connections, high voltage substations, energy storage, etc) to reduce long term energy costs. Manage capital budgets for electrical infrastructure and energy projects.• Work collaboratively with Amazon CFE/RE team to support the development of strategic energy sourcing opportunities• Execute electricity supply contracts that create new clean energy capacity on the grid (through utilities), reduce cost, minimize risk and leverage opportunities that benefit Amazon• Manage a portfolio of complex energy projects• Collaborate with internal teams and regulated utilities on the implementation and management of energy projects to meet the business timelines.• Identify and develop innovative cost savings projects (capital and operational) and initiatives related to energy infrastructure and supply.• Responsible for completing due diligence on in-market opportunities and developing those opportunities into cost savings for the business.• Work with utility regulators to develop policies and guidelines that enable broader AWS strategies and objectives.A day in the lifeThink like a group CEO of Generation, transmission, distribution and backup power companies. We are the ones who are developing the Vision, Strategy and Execution plan of what the future looks like and helping every one in the Energy Value chain to do things differently.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.BASIC QUALIFICATIONS•Bachelor's Degree (BA/BS) required in Engineering/Business or other technical field•7+ years of experience working in utility/energy industry in a commercial/business development or technical role•3+ years of power transaction or contracting experience in US East (PJM & MISO) energy markets•2+ years of experience performing financial models and analysis on rates and energy cost, negotiation interconnection agreements and related contracts with utilities and contractors•2+ years of experience managing multiple million dollar power infrastructure contracts with external stakeholders to drive projects to completion ...

We're seeking a Sr. Finance Analyst to serve as a pivotal finance partner to the AWS Professional Services for Latin America (LatAm). LatAm serves customers in Mexico and South America spanning across multiple countries and industries including Financial Services, Enterprise, Healthcare, Technology and Retail. Our work wields significant societal impacts, enhancing the lives of students, citizens, researchers, patients, family, friends, and communities.Key job responsibilities• Engaging closely with business and finance leaders to co-create business strategies, develop robust financial models, and derive actionable analytical insights.• Spearheading the formulation and execution of the long-range strategic plan, annual plan, and quarterly forecast processes.• Delivering regular, comprehensive financial reports to senior leadership, providing insights crucial for informed decision-making.• Fostering a culture of thought leadership within the team to drive the business towards long-term profitability objectives.• Championing process improvement, standardization, and scalable solutions as a thought leader, enhancing finance processes for heightened speed, agility, and insightful analysis.• Facilitating seamless teamwork, communication, and collaboration across diverse teams, ensuring alignment towards shared goals.• Upholding compliance with controls and systems while proactively implementing new processes as required to maintain optimal financial reporting standards.• Actively review pricing strategies to mitigate impact of rising costs in hyperinflation countries in Latin AmericaA day in the lifeIf you have experience in dynamic decision-making environments, possess strong data gathering and modeling skills, thrive in a fast-paced setting, and enjoy collaborating with diverse teams, consider joining the AWS Professional Services finance team. Your dedication to teamwork and pursuit of excellence will be invaluable additions to our team!About the teamYou will join a team of highly inspiring and talented individuals who are passionate about achieving our goals and making a positive impact. Together, we will collaborate, innovate and support each other in order to drive success and growth. Your unique skills and perspective will be valued and utilized as we work towards our common objectivesBASIC QUALIFICATIONS- 3+ years of tax, finance or a related analytical field experience- Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science), or Bachelor's degree and 5+ years of quantitative role (engineering, process re-engineering, quality assurance) experience ...

Our Finance teams partner closely with our operations teams to influence the strategic direction of the business, drive operations excellence, and make sound investment and expansion decisions, with the primary goal of continuously improving the customer experience while driving long-term profitability for our portfolio of businesses. Our teams experiment, fail fast, learn, and scale rapidly, while maintaining a data-driven decision-making culture. The North America (NA) Grocery Fulfillment Finance team seeks a Sr Financial Analyst to partner with Operations leadership across the NA network to accelerate speed to insight, influence step-function changes in productivity performance, and assess trade-off decisions to optimize variable labor unit cost. The manager will focus one of the three pillars of Financial Planning, Field Execution and Financial Analysis. The successful candidate will influence business owners, support thoughtful decision-making, and adapt to a rapidly-evolving environment. They collaborate with executives and various business units across Amazon. They bring excellent verbal and written communication skills. They prioritize the most impactful projects and programs that will drive Amazon Grocery forward.A typical day in this role provides an opportunity to innovate by building creative solutions with large-scale data mining tools, identifying the high-priority work and projects that maximize results for key stakeholders, and solving complex problems that effect company-wide strategic decisions.BASIC QUALIFICATIONS- 3+ years of tax, finance or a related analytical field experience- Bachelor's degree ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services is looking for a Sr. Technical Infrastructure Program Manager to expand our Edge Infrastructure.In this position you will be responsible for prioritization, scheduling and execution of network changes and upgrades across Amazon Data Centers. You will manage our cross-functional projects, which require working with multiple AWS internal departments and groups including network operations, network engineering staff and internal project management teams, as well as external vendors. You will develop and manage project schedules, identify risks and clearly communicate them to project stakeholders, define problem solving and risk mitigation strategies, and facilitate conflict resolution through the full project cycle. A background in IT infrastructure, technology deployment or computer science is essential for your success in this position. A successful candidate will have a proven track record of project completions that are on time and within budget. A candidate with demonstrated ability to lead others in a technical environment through facilitation of technical whiteboard sessions, deep diving project risks and issues and coordinating implementations to remove barriers to project success will thrive in this environment.Key job responsibilities• Monitor the network infrastructure health, customer demand, anticipate risks, resolve issues and initiate corrective action as appropriate.• Work with stakeholders (networking engineers/tech program managers/senior management) to define requirements and processes.• Manage the dependencies and the interfaces between projects and negotiate the trade-offs as needed.• You actively participate in the hiring process as well as mentor others - improving their skills and ability to get things done.Manage multiple competing cross-organizational projects/programs simultaneously• Interact with engineers, technicians, project managers and senior management on a daily basis• Analyze, interprete and visualize data, with Redshift, Oracle, Tableau, QuickSight, Redshift, and other BI management and visualization tools.• Drive automation initiatives, and drive simplification efforts in engineering and project/program management and architectures to unblock innovation• Create predictable process paths for large and/or A day in the lifeMeeting with project teams to ensure progress and delivery timelines meet or exceed the need-by-date. Planning future projects, coordinating design and requirements discussions and driving commitment from stakeholder teams to ensure project are started and finish on time. Reviewing processes and mechanisms for improvement opportunities and driving improvement initiatives at the team and org level. About the teamGCNA Deployment team responsible for the timely delivery of Border Networking deployments for AWS. Team members own their deliverables end-to-end within a defined geographic scope of ownership.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor’s Degree in a relevant IT Discipline- 10+ years of project management experience- 10+ years of Data Center and/or Network Deployment experience- 7+ years experience in deploying/operation in Layer 2/Layer 3 networks including DWDM, load balancers, and content delivery networks. ...

Amazon is seeking a creative Editor to ideate, assign, edit, and produce content targeted to internal corporate employees worldwide. This role will work closely with stakeholders across the organization to reframe and optimize Amazon news stories for an internal audience, primarily focused on Amazon Web Services (AWS), Amazon Devices and Services, Gen AI, and related areas. This is a new role on the Internal Corporate Communications team within Global Communications and Community Impact. The ideal candidate is an experienced journalist or storyteller with excellent writing and editing skills and strong editorial judgment. Previous experience writing content targeted to internal employees on technical topics is highly preferred. This person will manage multiple stories and company news items across multiple teams. They should be able to shape editorial content and strategy using a mix of audience data and innate story judgment. This person should be a pro at shaping stories with a compelling voice and angle and should feel comfortable collaborating with writers across the organization to reframe stories. They will also be responsible for ideating and generating original, compelling stories for our internal audiences, focusing largely around high-priority company initiatives. This is an individual contributor role reporting into Internal Corporate Communication’s Editor in Chief. Candidates should feel comfortable working with data to understand audience interest and use that to guide editorial strategy. However, they should also embrace innovative storytelling and experiment with new types of content. They should also be an excellent communicator who should be able to galvanize multiple stakeholders — including PR and business leaders — around a successful content approach. The successful candidate will have leadership experience; a proven track record of developing and delivering compelling stories and campaigns with measurable results; and a strong understanding of the current digital content landscape. They should be a strategic, global thinker; goal oriented; and enjoy working in a fast-paced, start-up culture.Key job responsibilities• Strategy: Develop and implement the internal editorial content strategy for featured stories in line with company priorities and business goals.• Execution: Maintain a very high bar for all content published globally to all employees and reinforce editorial standards and best practices across the broader Internal Corporate Communications team. • Content: Oversee the technology editorial calendar, content, and campaigns tied to key storytelling and news moments and collaborate with employee-facing channel owners, including A to Z (the company intranet), companywide email newsletters, digital screens, and more.• Partnership: Act as a content thought partner to business comms teams, providing counsel and guidance throughout all stages of editorial planning, execution, and analysis.• Measurement & Evaluation: Work with channels and insights partners to set content goals and implement cohesive measurement plans to understand program success. Make real-time program adjustments based on results.• Experiment & Scale: Experiment with story types and topics, develop best practices, and create playbooks and toolkits to make our global work more consistent and efficient.BASIC QUALIFICATIONS- 6+ years of professional non-internship marketing experience- Experience building, executing and scaling cross-functional marketing programs- Experience developing and executing campaigns across a multitude of timezones and languages- 6+ years of communications, marketing, or journalism experience- 6+ years of digital content or content marketing experience- Experience working with data and analytics to make strategic content decisions- Bachelor’s degree ...

Position Overview:Lead Amazon's Selling Partner Communities Engagement Team in creating and nurturing a thriving ecosystem where sellers thrive through collaboration, learning, and direct engagement with Amazon and fellow selling partners.Our Vision:The Selling Partner Communities (SPC) team’s north star vision is to ensure every selling partner is satisfied with their experience selling in Amazon store. We look holistically at the seller experience through the voice of the seller – both in conversations they have directly with Amazon, and each other, to identify opportunities to improve the selling partner (SP) experience. Key Responsibilities:• Drive the strategy and execution of global community engagement initiatives across internal platforms (Seller Forums) and external channels (social media)• Lead the development and implementation of programs that increase seller participation, satisfaction, and success• Transform seller feedback into actionable insights for Amazon teams to enhance the selling experience• Cultivate meaningful relationships between selling partners and Amazon through transparent, timely communication• Develop and execute content strategies that showcase seller success stories and new platform features• Build and mentor high-performing global teams that embody Amazon's community-first approachThe Impact You'll Make:• Shape the future of seller experiences in the Amazon marketplace• Create sustainable feedback loops that drive continuous seller experience improvements• Foster a community that empowers sellers to achieve their business goals• Amplify seller success stories and drive adoption of new features that enable growthRequired Qualifications:• Proven track record in building and scaling community engagement programs for global organizations• Bar-raising leadership abilities with experience managing distributed teams• Strong judgment and ability to influence across all levels of the organizationKey job responsibilitiesThe role’s key responsibilities include: • Serve as the voice of Selling Partners, collaborating with internal teams to surface issues, data, and anecdotes to drive improvements to close the loop on seller painpoints• Working backwards from Selling Partner needs to drive high-value engagements with Selling Partners through informational content, virtual events, seller spotlights, and other experiments to drive user acquisition, activation and retention within our community• Developing Community Managers as experts of the Selling Partner experience, establishing learning curriculum, tools, and processes that allow us to provide real-time responses when sellers engage with Amazon• Partner with product and tech teams to develop features to automate processes and improve communication quality• Define, implement, and monitor effective mechanisms, processes, and metrics to measure and deliver quality results.• Building, engaging and retaining a diverse team of Community Managers, and developing a culture of customer obsession where team members are inspired to go above and beyond to provide a better experience to Selling Partners. • Builds and leads the following centers of excellence: (1) Community Engagement; (2) Escalation and Defect Management; (3) Learning and Development; and (4) Quality AssuranceAbout the teamWe are an inclusive and diverse organization that biases towards earning trust and building relationships first. We deliver results but have fun, all while being obsessed with our selling partners and making them satisfied selling in Amazon's store.BASIC QUALIFICATIONS- 12+ years of product or program management, product marketing, business development or technology experience- 6+ years of team management experience- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product ...

Intelligent Talent Acquisition and the Hiring Intelligence team are at the forefront of delivering millions of online assessments to aspiring candidates and data-driven insights and recommendations products to internal customers through elegant user experiences built with industry-leading technologies. Working with research and data science partners, Amazon Assessments is changing the way we hire, with capabilities that allow candidates to showcase their skills and find the right job match.Sr. Manager, Product Manager - Technical will be responsible for owning the technical roadmap for key technology initiatives across Amazon Assessments. This includes the development of internal and candidate facing technologies and experience that ensure a safe and effective way to evaluate the next generation of Amazonians. This leader will work closely with business stakeholders to align technology solutions to support the organization's goals to continually improve the quality of hires we make, matched by great candidate experiences.Key job responsibilities- Building, leading and influencing high-functional product management teams- Defining product strategy that achieves strong customer value and business outcomes- Working with developers and architects to build scalable and highly reliant systems- Using UX, product, and business knowledge to inform decisions and communicate effectively with and influence internal teams- Problem solving using analytical skills and a proven process of data-validated, hypothesis-driven, experiment-tested decisions- Hire and develop the best with empathy, while ensuring the highest standards- Think big to integrate machine learning and GenAI-based solutions where they are game-changersA day in the lifeEach day is a new adventure and you will routinely engage with your customers, working backwards from their needs together with your UX and software development partners. This could mean defining a product vision, writing PRFAQ documents, diving deep into the technical details and making trade-offs to deliver the highest customer value with a bias for action. You will work with our internal partners (e.g. engineering) to make product decisions, and with our external partners (operations center, security, etc) to launch products.About the teamIntelligent Talent Acquisition brings together elegant user experiences, analytics, ML and GenAI to ensure we continue to raise the bar with each hire. Insights become actions that support hiring across the globe, so our customers get the right service or package, each and every time.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 10+ years of product or program management, product marketing, business development or technology experience- 6+ years of team management experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product ...