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At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and motivated people. As a Sourcing Recruiter, you will cultivate talent sourcing channels, develop relationships with hiring managers, and close searches against tight deadlines. In this role, you will be responsible for talent attraction strategies and utilize your experience setting benchmarks and metrics.We need a talented Sourcing Recruiter to help us find the best talent in the world to support our growth. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. The Sourcing Recruiter will work with a team of peers including Recruiting Business Partners and Recruiting Coordinators focusing in the areas of candidate talent search and placement, process improvement, and strategy development. They will foster a collaborative team environment and a strong service-oriented culture that ensures delivery of efficient, effective, quality driven service to internal customers and meets customer service level agreements.The ideal candidate must be able to successfully manage, prioritize, and close searches against a timeline and have experience setting benchmarks, metrics, and understand how to prioritize to meet all customer SLAs. They thrive in an innovative, fast-paced environment, can roll up their sleeves, work hard, have fun, and get the job done. The best candidates will draw on knowledge of Talent Acquisition and functional areas of the business, forging dynamic relationships with business leaders, hiring managers, and HR business partners. They have a reputation for being exceptional at candidate generation, organization, possess strong verbal and written communication skills, have an ability to prioritize their time, demonstrate push back and a sense of urgency, and value providing amazing customer service.This role can be based in Seattle or Nashville.Key job responsibilities• Contribute to developing strategies related to recruitment that will contribute to the long-range growth, implement new processes, and develop standard operating procedures that fit within Amazon's mission to deliver the highest quality results to the customer.• Recruit passive candidates and gauge candidate skill sets against open roles.• Build and maintain network of potential candidates through proactive market research and on-going relationship management.• Interview candidates within the framework of the position specification. Screen, interview, and prepare an ideal candidate slate within an appropriate and consistent timeline.• Work closely with Business, TA, and HR leaders to influence and deliver a quality assessment and candidate experience through all aspects of the recruitment funnel.• Lead and/or participate in cross-business/cross-company special projects and initiatives related to talent acquisition.BASIC QUALIFICATIONS- 1+ years of corporate or search firm progressive recruiting or research experience- Bachelor's degree, or 2+ years of full-time Amazon experience- Experience with contact management system/applicant tracking system for sourcing, tracking and managing candidates ...

We are seeking a Sourcing Recruiter to support hiring for the Global Tax Organization. The Sourcer will work with the current Recruiting Business Partner (RBP) to fulfill the hiring demand within NAMER (US & CAN). The Global Tax team is one of the largest tax departments in the world, comparable in size to many large accounting firms. It operates across multiple continents and countries, leveraging diversity to facilitate tax innovations. The Global Tax team at Amazon consists of +1,000 team members across 27 countries, with 58% of the customer senior leadership based in North America. This role focuses on candidate generation for primarily senior level non-tech roles in the Tax, as well as the Finance and Planning, Product Management, Program Management, and Planning and Development functions. This is a great opportunity for a Sourcer interested in a rotation to support a new business lane, and offers the opportunity to develop fungible skills hiring in new job families and niche roles.Key job responsibilities- Sourcing Planning: Analyze data to set milestones and develop differentiated sourcing strategies to build robust talent pipelines for tax roles, both fungible and niche. Leverage backwards-mapped sourcing plans to set clear expectations.- Stakeholder Partnership: Expertly manage partnerships with hiring managers, aligning on candidate profiles and minimizing churn in job requirements.- Recruiting Strategy: Use data to make recommendations and influence the overall tax hiring strategy, such as determining when to utilize pod hiring vs one-off hiring approaches.- Program Management: Execute sourcing plans for tax hiring efforts in parallel, ensuring an efficient and effective top-of-funnel (No PODs).- Hiring Team Engagement & Education: Take a lead role in optimizing the phone screening process, creating templates and training hiring teams on best practices.A day in the life- Review current sourcing processes and identify best practices for consistent operation. Determine past weaknesses and correct gaps in process documentation.- Educate hiring managers and interviewers on sourcing methodologies to improve their hiring effectiveness and provide excellent candidate experiences.- Use data, funnel metrics, and technical expertise to accurately identify, engage, and assess tax candidates of various levels.- Leverage external talent pipeline and market trends data to have productive discussions with Recruiters and client teams about sourcing opportunities and process improvements.- Provide prep calls and communications to ensure successful phone screen and onsite interviews for tax candidates.- Optimize external recruiting materials, like LinkedIn profiles and job postings, to better target the tax talent pool.- Partner closely with the Recruiting Business Partner (RBP) to manage tax requisitions, including intake, posting, applicant review, candidate assessment, interview scheduling, and candidate negotiations.- Attend weekly 1-on-1s and team meetings with the RBP to discuss funnel health, candidates progress, and sourcing strategies.About the teamAmazon Global Tax is a proactive, strategic partner for the planning and growth of Amazon’s business to ensure tax, legal, and regulatory compliance on a global basis. Global Tax applies the same proactive mindset with external tax authorities to evaluate prospective legislation and regulations, and to address future risk. The Global Tax team has four key functions:- Tax Planning- Reporting & Compliance- Audit & Controversy- Tax PolicyBASIC QUALIFICATIONS- 3+ years of technical recruiting in high volume and high hiring bar environment experience- Experience building candidate sourcing and closing strategies ...

Help us protect not only the Amazon Web Services (AWS) cloud computing environment but all of our customers as well! Since 2006, our great team at AWS has been enabling our customers to bring great ideas to life in ways that aren’t possible in traditional IT environments. With AWS you can flexibly harness compute, storage, security, and other services from across the globe as your business demands them. AWS Security is on the leading edge of many security issues for a wide variety of platforms and technologies including cloud services, Internet of things (IoT), identity and access management, mobile devices, virtualization and custom hardware, all operating at massive scale. Similarly, our highly collaborative team is committed to each team member’s growth as our business grows. AWS Security is looking for a Senior Application Security Engineer to help validate that our services, applications, and websites are designed and implemented to the highest security standards. You will be responsible for analyzing the security of applications and services, discovering and addressing security issues, building security automation, and quickly reacting to new threat scenarios. You will have the opportunity to learn from, and be mentored by, those who are building and securing our leading-edge services. A Security Engineer at Amazon is expected to be strong in multiple domains and provide significant contributions to the AWS IT Security team and to multiple groups throughout Amazon. Security engineers are expected to develop elegant solutions to complex business problems and apply appropriate technologies while following security engineering best practices. You are also expected to mentor more junior engineers and be a security thought leader for the organization. A Security Engineer must foster constructive dialogue and seek resolution when confronted with discordant views. Engineers in this role are expected to participate fully in the planning of the AWS IT Security team's work and constantly seek opportunities for process improvement. They should also have a deep understanding of at least one specialty for which they are a sought out resource (both within AWS IT Security and by groups throughout Amazon), while having an understanding of the application of Information Security in a broad range of technical areas. A successful candidate will need a combination of troubleshooting, technical, and communication skills, as well as the ability to handle a mix of disparate tasks which may include project and software development work. This role will provide career growth opportunities as you gain new security skills in the course of your duties. Responsibilities: * Application security reviews * Penetration testing * Projects and research work as needed * Security training and outreach to internal development teams * Security guidance documentation * Security tool development * Security metrics delivery and improvements * Assistance with recruiting activities and administrative work About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon SecurityAt Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training and Career growthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- BS in Computer Science or related field, or equivalent work experience.- Minimum of 5 years of experience with any combination of the following: threat modeling experience, secure coding, identity management and authentication, software development, cryptography, system administration and network security.- Minimum of 5 years of experience with security engineering, system and network security, authentication and security protocols, cryptography, or application security. ...

The Amazon University Talent Acquisition (AUTA) team is seeking a Senior Business Analyst to support AUTA in its vision of shaping the Amazon of tomorrow by unlocking career opportunities for students today. AUTA is responsible for finding diverse, bar-raising students, delivering a frustration-free candidate experience, and ultimately connecting talent to the most in-demand opportunities at Amazon. This role will help bring that mission to life through the use of data, developing last-mile reporting solutions that support campus hiring. The successful candidate will use their analytical skills to recommend, design, and execute on reporting products that serve AUTA, customers, partners, and stakeholders.Key job responsibilities- Design reporting products, working backward from customer needs to define metrics and front-end visualizations that drive self-service insights.- Build and manage Quicksight reporting products to support campus hiring.- Perform deep-dive analyses to uncover root causes behind any data variances across source systems, reports, or teams.- Support last-mile data products on behalf of AUTA, developing ad hoc or tailored solutions where automated solutions do not exist.- Serve as a consultant on data topics, providing expertise to AUTA team members on how to structure, interpret, and communicate data for internal use and business customers.- Translate data analysis and insights into well-structured, easy-to-understand narratives.- Partner with business intelligence engineers and data scientists to improve data quality, metrics, and insights.About the teamAmazon's University Talent Acquisition team plays a pivotal role in fueling the company's growth and innovation. Guided by a customer-centric approach, we work with our internal business partners to identify, recruit, and onboard top-tier student talent from diverse backgrounds. Our commitment to excellence drives us to raise the bar with each new hire, balancing scalability with an uncompromising focus on quality. Operational efficiency, data-driven insights and a globally-minded, locally-responsive mindset enable us to create seamless experiences that meet the evolving needs of our dynamic organization.BASIC QUALIFICATIONS- 5+ years of tax, finance or a related analytical field experience- 3+ years of writing SQL queries and creating business intelligence reports using Tableau, Power BI experience- Experience defining requirements and using data and metrics to draw business insights- Experience with Excel- Experience with SQL- Experience making business recommendations and influencing stakeholders ...

The Global Real Estate and Facilities (GREF) organization is responsible for creating the spaces that inspire Amazonians to make history. The globally diverse team manages Amazon’s corporate offices in more than 60 countries. GREF provides real estate transactions expertise, business partnering, space and occupancy planning, design and construction, capital investment program management, facility maintenance, and operations all contributing to the employee experience and leveraging places and programs to enable culture to thrive at Amazon. Within GREF, the newly formed Global Transformation & Insights (GTI) team is responsible for Customer Insights, Business Insights, Creative + UX Design, and Communications. We are a group of builders, creators, innovators and go getters. We are customer obsessed, and index high on Ownership. We Think Big, and move fast, and constantly challenge one another while collaborating on "what else", "how might we", and "how can I help". We celebrate the unique perspectives we each bring to the table. We thrive in ambiguity.This role is focused on owning data driven insights and converting this data into action-oriented recommendations to inform and support GREF strategic priorities. To scale efforts and drive impact, this role requires technical skills to develop data visualizations and build automation solutions that drive business decision making and process improvement. The Senior Business Analyst will be a GREF-org wide SME on data analytics, partnering across Org leaders to identify key KPI’s and leading the design and development of automated data pipelines, sophisticated analytical modeling and intuitive data visualization. This role will have high visibility and impact, consistently presenting findings and recommendations to GREF and Amazon leaders. The successful candidate will be a self-starter who is comfortable with ambiguity and large datasets. They will have strong attention to detail, SQL skills, experience with statistical analysis tools, and the ability to clearly communicate and present data insights.Key job responsibilities• Work backwards from customer questions to identify relevant operational, financial, and customer metrics and leverage advanced analytics to draw insights and recommendations to drive the workplace experience forward• Support overall GREF rhythm of the business by designing and implementing reporting solutions to enable stakeholders to manage the business and make effective decisions.• Navigate evolving initiatives in a fast-paced environment, bringing structure and insight to prioritization.• Provide data management processes such as accessing raw data feeds, building queries and macros, writing VBA code, organizing data and designing reports that present status-at-a-glance visualization for business performance.• Retrieving and analyzing large sets of data using Excel, SQL, and other data management systems.• Promote a sense of transparency, visibility, and community among our teams.BASIC QUALIFICATIONS- 5+ years of business analysis experience, including extensive Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience- 3+ years of writing SQL queries and creating business intelligence reports using Tableau, Power BI experience ...

We are looking to hire a highly analytical, creative, systems-thinker with good judgment who can drive results by working collaboratively with both internal and external stakeholders. This role will focus on designing and managing educational programs that are based on employer needs to create seamless pathways to new upwardly mobile career fields. Our team takes a data-driven approach to measure success and focus efforts on maximizing outcomes for associates.We expect that you come to the team with experience in postsecondary education, vocational education and training, workforce development, and/or high-volume entry-level talent acquisition. You will be responsible for identifying and developing hiring partnerships with employers both internal and external to Amazon, seeking hiring commitments from these employers, selecting educational partners, providing feedback on program design and curriculum, facilitating regular business reviews, and facilitating strategic interventions to facilitate positive outcomes for Amazon associates. Key job responsibilities- Drive overall program strategy for an assigned Field of Study (e.g. Technology, Transportation, Healthcare), as well as tactically engaging teams within and outside our organization to deliver high-quality program options for Amazon associates- Develop new relationships with businesses inside and outside of Amazon to hire Career Choice graduates- Identify and learn from high-performing educational provider partners- Apply advanced knowledge of postsecondary education and systems to coordinate program design and launch within schedule and budget constraints- Set objectives, analyze data, drive improvements that are quantified with metrics; influence resource allocation based on those metrics- Write clear, effective narratives and presentations to communicate progress and outcomes at the executive level- Lead complex medium- to large-scale projects that are business critical, and may be global in nature. May lead other benefit managers and team members for large projects- Recommend improvements to the way our programs are scoped, built, and deployed- Make smart trade-offs (e.g., time vs. effort vs. deliverables) and create plans that have clear, measurable success criteria- Solve ambiguous problems and proactively identify and mitigate risks before they become roadblocksAbout the teamWe believe that everyone who comes to Amazon should be able to build their career. Amazon Career Choice empowers employees to learn new skills for career success at Amazon or elsewhere.Career Choice transitions associates advance their careers. We do this by building relationships with businesses both internal and external to Amazon to establish hiring partnerships and deeply understand the roles that are in demand. We then identify, select, and manage educational provider partners that can best prepare associates for these roles. For us, success is an associate completing an educational program and then being placed in a job using the skills they learned during the program.BASIC QUALIFICATIONS- 8+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Related experience in postsecondary education, vocational education and training, workforce development, and/or high-volume entry-level talent acquisition ...

Amazon is looking for an experienced, data oriented, talented and highly motivated individual to drive Customer experience within the Finance Operations Global Accounts Receivable (GAR) organization. This person will be the single threaded owner who will drive key transformation and process improvements working backwards from customer feedback. This is a highly visible role that interacts with a wide group of stakeholders with a strong attention to detail and great organizational skills. The individual would need to be self-driven in managing key initiatives, driving compliance , cultivating operational excellence and partnering with Amazon teams to positively impact customer experience. High focus on continuous improvement, innovation and predictive analytics. Exposure to the right communication strategies along with ability to deploy and measure outcomes from training programs. The candidate needs to able to think big in designing, improving and automating the end to end process flow working with multiple stakeholders and is ready to make high judgement decisions in a fast-moving environment.Key job responsibilities• Lead and contribute to large-scale deep dives that measures end-to-end customer experience across multiple channels and/or CX projects impacting key financial metrics within Global AR• The role would entails applying an objective and think big mental model to drive studies across multiple channels, geographies, collaborating with senior business leaders and conducting customer research• Utilize available data sources - feedback surveys, call transcripts, operations performance data to monitor existing metrics, develop and propose new metrics and generate innovative ways to analyze, evaluate and measure CX. • Focus on predictive analytics and leverage existing reports & dashboards to aid better insights and analytics. • Design and deploy the right customer experience mechanisms that drive entitlements and is ready to make high judgement decisions in a fast-moving environment The role will allow you to make a real impact for our customers from Day 1 and provide a dynamic, innovative and fast-paced environment to constantly challenge the status quo and address new challenges.• An expert writer and able to work with the larger team in driving the right communication strategies, policies and replicating best practices.• Understand key business strategies and customer journey mapping• Be aware of industry technology / trends and identify opportunities for innovation to improve customer experienceBASIC QUALIFICATIONS- 5+ years of tax, finance or a related analytical field experience- NOTE: "or a related analytical field experience" in the above bullet point includes Customer Experience/Success and Customer Service Operations.- 6+ years of experience in a Senior CX role, program manager, transformations. product manager or continuous improvement leader.- 6+ years of track record in understanding and advocating for customer needs, and driving improvements on behalf of customers.- 6+ years of working in large complex global organizations, in a B2C and a B2B context. Ability to work across geographies and drive alignment with other departments who may have conflicting priorities.- 6+ years in a finance organization or a related analytical field experience- Excellent communication skills. Can influence all levels of the organization through high quality docs and presentations. ...

Join the Amazon Web Services (AWS) Finance team! We are looking for entrepreneurial, analytical, creative, flexible leaders to help us redefine the IT industry. If you want to join a fast-paced, innovative team responsible for optimizing the financial performance of a diverse business portfolio, this is the place for you!In this role, you’ll be at the center of driving AWS’s sales strategy, partnering directly with the US State & Local Government (SLG)/ Education (EDU) teams to manage, optimize, and transform the investment portfolio. You’ll collaborate with senior Sales, Operations, and Finance leaders to build financial plans, analyze large-scale investment opportunities, develop new go-to-market strategies, and identify opportunities for business growth. You will play key roles in both running the day-to-day business and helping drive strategic growth for the future.Key job responsibilities• Serve as a key finance partner to the US State & Local Government (SLG)/ Education (EDU) teams, collaborating across executive leadership to analyze inputs and outputs, assess business performance, and optimize asset allocation.• Develop and evolve complex financial models that analyze program- and portfolio-level revenue, profit, and ROI impacts.• Build rhythm of the business processes that deliver ongoing insights and support day-to-day decision making. • Engage and influence across the AWS Sales, Finance, and Operations hierarchy, collaborating with stakeholders to optimize our customer’s experience, achieve common goals, and monitor risks. • Monitor compliance with controls and systems, and develop new processes and controls as needed to support internal and external financial reporting requirements.BASIC QUALIFICATIONS- 3+ years of tax, finance or a related analytical field experience- Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science) ...

Amazon is seeking a Global Category Analyst to join the Global Corporate Procurement team in our new Headquarters in Northern Virginia. The Global Category Analyst will own project and data analysis leadership in support of: indirect spend analytics and strategic sourcing pipeline development; global leadership and team reporting dashboards; and supply market intelligence and benchmarks analysis. Categories spanning: Marketing, Professional Services, Software and Technology, HR, Travel, Temp Labor, Construction, and Facilities. Primary responsibilities of this role will include: • Conduct category spend analysis utilizing data from Amazon’s spend analytics cube and external market data.• Project manage across global sourcing teams to build and maintain a robust pipeline of recommended strategic sourcing projects. • Create robust global dashboards to provide insights and recommendations to improve, standardize, simplify, and drive strategy in the organization.• Provide guidance to internal stakeholders on procurement data, tools, and processes. Global Category Analysts have a strong bias for decision-making rooted in data and analytics. This is an exciting opportunity to be a part of a team that is having a daily impact on company success. This team will develop innovative data solutions to solve complex or ambiguous problems and scale for long-term impact. This role will sit in our new headquarters in Northern Virginia, where Amazon will invest $2.5 billion dollars, occupy 4 million square feet of energy efficient office space, and create at least 25,000 new full-time jobs. Our employees and the neighboring community will also benefit from the associated investments from the Commonwealth including infrastructure updates, public transportation improvements, and new access to Reagan National Airport. By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us!BASIC QUALIFICATIONSBasic qualifications• 5+ years of business analytics and strategic indirect sourcing experience.• Strong knowledge of data visualization tools (i.e., QuickSight, Tableau, or Power BI)• Knowledge of SQL, Excel Macros, VBAs ...

The Intelligent Talent Acquisition (ITA) organization develops data solutions for all aspects of hiring across Amazon. Joining ITA is your opportunity to make an impact across multiple layers of the company and the workforce. Amazon’s mission is to be the most customer centric company in the world and ITA supports our Talent Acquisition (TA) organization of the mission by hiring hundreds of thousands of hourly associates and corporate employees across multiple types of roles and businesses.The Sr Manager, Data Engineering role in ITA is responsible for leading a portfolio of data engineering teams and services to solve multiple complex problems related to all aspects of hiring. The Sr Manager, Data Engineering will partner with multiple stakeholders to efficiently deliver data infrastructure, data modelling, insights, engineering for data science and model technical excellence in the data space. The role is a leader of multiple teams requiring proven people management experience with an ability to define and deliver strategy across a global technical ecosystem.The ideal candidate will be passionate about simple and elegant software solutions, customer-centric products, and utilizing agile development processes. You will look at problems holistically, beyond the borders of your team, and thrive on solutions that require thinking at multiple levels, from strategic to business tactical to system goals to specific interfaces. You create positive collaborative outcomes and ensure solutions are reliable, scalable and secure, and always keep the customer's best interest in mind.Key job responsibilitiesAs a senior manager of Data Engineering, you will lead multiple teams of builders to define, drive and deliver on Intelligent Talent Acquisition technology vision. You'll develop your team of highly motivated and talented builders who can collaborate with product managers, software engineers, scientists, data experts and business leaders to build robust solutions. The primary responsibilities include:1. Setting the org priorities while balancing customer, stakeholder and business needs.2. Defining the long term technical vision for the org that meets business needs in scalable ways.3. Delivering high quality data engineering as well as rapid prototypes to gather user feedback and data.4. Collaborating with product and business leaders to translate business needs to software solutions.5. Hire and develop builders in the organization.About the teamThe Intelligent Talent Acquisition team has existed since 2019 and grew significantly in 2024 through the combination of smaller engineering and analytics teams.The team is diverse; its leadership team comes from engineering, operations, science, I/O psychology, and business intelligence backgrounds.Intelligent Talent Acquisition is the largest data and science team involved in hiring at Amazon.BASIC QUALIFICATIONS- Bachelor's degree- 10+ years of data engineering experience- 5+ years of data engineering team management experience- Experience managing multiple concurrent projects and development teams- Experience managing globally distributed teams ...

In this role you will manage elite strategic global AWS technology partners in the business applications segment. You will help partners build, market, and sell with AWS by driving C-level and field sales relationships; guide the development and launch of joint solutions; and execute joint go-to-market plans globally. You will bring a business background that enables you to engage at the CXO level, as well as a sales background that enables you to manage joint go-to-market efforts and to easily interact with enterprise customers. Key job responsibilities- You will need to establish and grow business and technical relationships while managing the day-to-day partner interactions, driving top line revenue growth and overall market adoption of partner solutions on AWS. - Work with a small number of highly strategic Global Partners to define and execute joint technology, marketing and sales initiatives. Serve as a key member of the AWS alliance team in helping to define and deliver the overall go-to-market strategy. - Develop and execute a strategic business development plan for target markets that are in line with the AWS strategic direction. Set and manage revenue targets and work to achieve/exceed goals. - Work with key internal stakeholders (e.g. service teams, marketing, PR, legal, support, etc.) to identify joint customer segments and industry verticals to approach with a joint value proposition for using AWS. A day in the lifeWork with partner’s and AWS's field sales organizations to create and drive revenue opportunities for AWS, track partner progress and achievement to goals, understand the technical requirements of each partner and work closely with the internal AWS development team to guide the direction of our product offerings. Prepare and give business reviews to the senior management team.Manage complex negotiations and serve as a liaison to the legal group. Create and execute operational rigor including territory management, account management, and business reviews (internal/external). Help drive adoption of AWS Marketplace. Drive visibility of the AWS partner relationship.About the teamThe AWS Partner Team's mission is to be a trusted advisor to AWS field sellers for partner solutions, be a trusted advisor to our partners and execute a shared vision, drive revenue growth for our partners, evangelize partner solutions with AWS Industry Teams, be the liaison with other Amazon groups re partner solutions, promote partnerships via go-to-market motions, and drive Think Big/new initiatives. The team breaks up activity and measures success by tracking activity that raises the visibility of the partnership and builds awareness, co-selling, and joint innovation. We drive AWS Partner Network initiatives and AWS Marketplace (MP) adoption. Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years of developing, negotiating and executing business agreements experience- 5+ years of professional or military experience- Bachelor's degree- Experience developing strategies that influence leadership decisions at the organizational level- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Do you want to lead a strategic role that shapes how we work with Selling Partners to ensure the best possible seller Experience on Amazon? Do you have the ability to see the big picture of Amazon’s business, going into details with data and exercising business acumen? We are looking for a Senior PM who is passionate about innovating on behalf of Sellers to drive new strategic initiatives that optimizes Amazon seller’s cost of doing business on Amazon. This is an opportunity to drive strategic products and programs, requiring strong level of judgment with a high level of executive visibility.Amazon’s US 3P (Third-Party) Business represents an incredible opportunity to address a vast market segment and customer base and is an area of high interest for Amazon. Our organization is focused focused on building solutions that enable our sellers to grow and deliver unique products and services to customers. Our business has an incredible opportunity and thus we can reinvent everything from the Seller experience to the Customer experience.As a Senior PM, you will own US 3P initiatives that directly impact seller’s experience on Amazon, collaborating cross-functionally with worldwide partners to deliver transformative solutions. This role involves significant use of data and seller feedback to measure impact of strategy, and drive decision-making with senior stakeholders. In this fast-paced environment, you will wear multiple hats - from driving the overall vision to execution. You will synthesize transformation ideas and present for leadership review through effective use of Amazon mechanisms (PR/FAQs, narratives, customer working backwards documents). Successful candidates will possess excellent analytical skills, be proficient in process optimization, and have a penchant for conceptualizing & implementing mechanisms. You are customer obsessed, can thrive in ambiguity, and demonstrate empathy. Communication, writing, attention to detail, follow through, and ability to coordinate across teams will be second nature to be effective in this role. This is a great opportunity to play a key role in a fast-moving team that is significantly impacting the multi-billion-dollar 3P seller business.Key job responsibilitiesKey PM Job Responsibilities:• Identify business and customer challenges, develop compelling narratives to support the initiative, and align with stakeholder teams.• Proactively identify, track, and execute opportunities to improve operational performance and achieve key goals and targets.• Create project plans, identify resources, and organize cross-functional teams to implement future state processes & tools.• Collaborate with functional teams to develop business and/or technology solutions, conduct proof-of-concept, and obtain buy-in from key stakeholders.• Be integral to the change management process to ensure adoption of new processes and tools, using performance metrics.• Publish project trackers and flash reports to keep stakeholders informed about project status.• Support annual operational planning, create a business plan with strategic initiatives and priorities supported by data and customer anecdotes.• Support the creation, tracking, and execution of goals and operational metrics required to achieve the strategic objectives of the business.Our vision is to achieve that by reducing the inefficiencies in the supply chain, innovating on behalf of the Sellers to provide a better seller experience, and by creating scaling tools to create Seller awareness on these opportunities. Finally, we want to be able to close the feedback loop from Seller to Product owners, to make continuous improvement to the seller experience(SX).BASIC QUALIFICATIONS- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience prior success in driving execution of large-scale project plans with multiple teams in support of business goals- Experience leading go-to-market for consumer software or hardware product launches- Experience creating and managing complex, cross-team project plans- Experience presenting metrics and progress to goal to senior leadership- Bachelor's degree- 6+ years of experience in marketing, product or program management and experience with Supply Chain and Logistics products ...

At this company, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, innovative, and driven leaders. We are currently seeking an experienced and dynamic individual to bring their leadership and expertise to lead the Business Operations function of our Customer Logistics Security (CLS) organization. The role is responsible for supporting the team’s business function, program strategy, and budgeting.The Senior Program Manager of CLS Business Operations will operate as a key resource, working in tandem with the team’s leadership in providing support across sub-teams and Business Security Teams (BSTs) to help strategically operate and develop the organization. This role will support the development and delivery of short and long-term business and financial goals. This role is a great opportunity to become immersed in Worldwide Operations working closely with Amazon leadership, stakeholders and cross-functional teams. The position will report directly to the Director - Customer Logistics Security.Key job responsibilities• Focused on building structure for the business planning and operating cycles, establishing the cadence to meet critical business timelines and ensure the sub teams are working in accordance to meet organizational requirements and commitments• Drives cohesion between the sub teams by providing visibility to current and future projects and initiatives across the teams• Provides department leaders with consultation and recommendations to help navigate the organization effectively • Helps to prepare and deliver data-driven performance reports and recommendations to key global stakeholders to ensure we are on track to meet and ultimately exceed our goals• Supports the identification and analysis of new partnership opportunities• Work with stakeholders to define the business requirements for new and existing programs, products, and systems implementations and their impact on program budgets• Actively supports the development and management of the program budget, ensuring the team’s long-term strategic plans, annual operating budget and forecasts support and align with the program strategy• Educate and socialize key tenants to garner understanding, consensus and support• Support the creation of Weekly/Monthly/Quarterly Business Reviews and other presentations to advise leadership about on-going operations and projects in-flight• Draft presentations and briefs for meetings/engagements with key internal and external stakeholders• Supports people development initiatives including the tracking of organizational requirements such as training and complianceStrategic Operations & Execution• Support and drive day-to-day operations to deliver on the team’s strategy and operational plans aligned with the strategic vision of the organization• Develop, contribute to and maintain the centralized repository of workflows, tools, documentation and standards, looking to minimize complexities and optimize efficiency and engagement• Identify and pursue cost reduction and efficiency opportunities• Support and drive the development of consistent standards and processes across the team to effectively advocate for operational excellence• Facilitate conversations: create opportunities for synergies across the business to support cross-functional initiatives• Operate as an internal consultant, working directly with multiple stakeholders • Look for new opportunities, innovations and insights within the company and industry to provide visibility to emerging trends and innovations.• Foster effective teamwork with internal and external business leaders and partners• Coordinate with executive support to plan for regional and global leadership meetingsMetrics & Reporting• Work closely with cross-functional team members to track, monitor and review execute around content performance metrics• Define and deliver operational reporting that provide strategic insights• Measure and track success against internal KPIs and other key metrics to drive operational efficiency and effectivenessAbout the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training and Career growthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- 5+ years of driving process improvements experience ...

On the Business Partnership (BP) Team within Finance Operations (FinOps), you will find yourself driving accurate receivables via scalability and process excellence. To support the growth of Digital businesses at Amazon, this candidate must possess a strong passion for accountability, setting high standards, raising the bar, and driving results through constant focus on improving existing and future state operations, systems, and processes. The ideal candidate will be able to think big to create a long-term plan, but have exceptional tactical skills to drive day-to-day implementation. They will be able to learn quickly and be willing to experiment with new ideas.This role on the Digital Content BP team will be a key driver of standing up a programmatic approach for Digital Content Accounts Receivable (AR). This includes driving process improvements across these businesses, tech teams, and other stakeholders in order to implement scalable solutions. The role will use complex problem solving skills, manage multiple high visibility priorities, and maintain a keen attention to detail and the ability to work in a fast-paced environment with ambiguous situations.Key responsibilities:- Drive program objectives – provide program management and define project plans, manage implementation activities, and develop processes, documentation and communications for program/process rollout and ongoing support.- Scale services and tools – design processes and procedures that scale with the business’ growth in volume, complexity, and global geographic dispersion.- Define key performance indicators – develop metrics and service level agreements for core programs and processes, and track delivery against program objectives.- Communicate new/updated programs, policies, and processes to leaders, employees, and cross functional organizations.- Collaborate and build relationships with system and business owners globally to ensure process excellence and the highest degree of controllership.- Drive resolution of critical issues for vendors as well as support processes/systems deep dives to ensure root cause analysis and correction resulting in improved customer experience.- Negotiate efficient and reliable processes and policies across partner teams to systematically eliminate dependencies and defects.- Liaise with Financial Operations (FinOps) support centers to set near, medium, and long-term operational goals for improvements.- Develop mechanisms to seamlessly support new program and tool launches worldwide.- Identifying and quantifying financial and operational risks and opportunities both internal to Finance Operations and to the business, driving ad-hoc projects as required.- Work cross-organizationally and functionally to identify key opportunities in process, technical, and human interfaces and developing and implementing plans to capitalize on those opportunities and measure and monitor success and impacts.BASIC QUALIFICATIONS- 5+ years of tax, finance or a related analytical field experience- 5+ years of multiple finance and accounting roles experience- 6+ years of Accounts Receivable or Account Payable experience- 6+ years of applying key financial performance indicators (KPIs) to analyses experience- 6+ years of building financial and operational reports/data sets that inform business decision-making experience- 6+ years of creating process improvements with automation and analysis experience- 6+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience- Bachelor's degree in engineering, statistics or business, or Bachelor's degree and 5+ years of quantitative role (engineering, process re-engineering, quality assurance) experience ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity. The Kuiper Commercial Revenue Operations (CRO) team is responsible for business strategy, customer experience, product management and system development for Kuiper’s enterprise solutions.As a Senior Salesforce Engineer in Kuiper’s Commercial Revenue Operations you will define, design, architect and implement offer to contract and order to activate solutions on the Salesforce platform. In this role you will require expertise in architecting, designing, implementation and maintenance of solutions using technologies such as Salesforce Configure Price Quote (CPQ), Vlocity, Contract Lifecycle Management (CLM), Omniscript, Enterprise Sales Management (ESM), Order Management, Order Orchestration and APEX. You will work extensively with product managers, technical program managers, engineering managers and software engineers to define and develop technical solutions.The ideal candidate will pioneer mechanisms and processes to enhance speed and scalability within our environment. This fast-paced team presents significant opportunities for self-motivated individuals who thrive on challenges, innovation, prioritize exceptional customer experiences, and can successfully oversee complex programs from inception to completion.Key job responsibilities- Work with product managers to design and architect business workflows for quote management, contract management, order management and order orchestration. Produce design artifacts including system architecture, solution design documents, data models.- Implement solutions using technologies such as APEX, Salesforce CPQ, Vlocity, Omniscript, ESM, Order Management, Order Orchestration and APEX.- Deploy solutions using technologies DevOps and enterprise security best practices. - Troubleshooting and Maintenance: Monitor middleware performance, troubleshoot issues, and optimize configurations to maintain system efficiency and reliability.- Collaboration and Leadership: Partner closely with cross-functional teams, providing technical leadership, guidance, and expertise to ensure successful integration projects.- Design, develop, and review Apex code to support complex business logic and integrations. Serve as the technical lead and architect for the Salesforce platform, ensuring best practices are followed and technical debt is managed.- Oversee and Mentor entry level and mid-level engineers. Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.About the teamThe Kuiper Commercial Revenue Operations (CRO) team is responsible for driving business strategy, product management, customer adoption, system development and operations for Kuiper's commercial business.BASIC QUALIFICATIONS- Bachelor's degree in Computer Science, Engineering, or equivalent- 6+ years of software development experience- 2+ years of experience and certification on Salesforce CPQ, Vlocity and ESM.- 2+ years of experience with APEX- 2+ years of experience with Order Management and Order Orchestration- 2+ years of experience with Omniscript- Knowledge and experience of deploying solutions using deployment technologies such as Copado and Gearset ...

The post-launch security testing team is looking for a Senior Security Technical Program Manager to own security strategy and continuous engagement with AWS service teams. This role will understand the complex roles and responsibilities of everyone involved in operating AWS services, and leverage their deep experience to define and drive strategic security outcomes with business leaders at the highest levels.You will be responsible for long-term strategy as well as the real-time operational needs that ensure urgent tactical issues are resolved and that teams are taking steps to head off customer impacting risks and issues.The post-launch security testing organization exists to improve the defensive capability of AWS and ensures that our systems and processes are secure. If you are a strong communicator with deep security experience, we look forward to talking to you! To be successful you must be comfortable individually driving cross-team efforts, and defining objectives and metrics to guide decision-making to drive change. You will provide crystal-clear vision and direction for diverse engineering and business leaders, and connect experts from all disciplines and locations to develop solutions that would otherwise not be feasible. You will develop and manage programs that enable security testing at AWS scale.A Senior Security Technical Program Manager is expected to understand the systems in their program space, the limitations, scaling factors, boundary conditions, and reasons behind architectural decisions. They are expected to seek out and clearly communicate relevant data to support complex business decisions, and drive the right recommendations in a compelling and effective way. They create plans that have a clearly defined objective, measurable success criteria, and communicate progress and outcomes. They anticipate and overcome the gaps between teams, processes, and system architectures to help their organization produce the best possible results for our customers. CORE RESPONSIBILITIES - Own your program. Build relationships to understand and guide the roadmap of all teams you support - Gather knowledge, define projects, and coordinate execution across multiple global partner teams - Identify and produce appropriate business metrics, and continually assess them to improve over time - Apply security expertise in technical discussions, keeping all stakeholders productively engaged - Directly represent our organization to business leaders and technical staff at all levels of the company - Prepare and present detailed, written technical information for internal and external audiences - Demonstrate exceptional judgment, integrity, business acumen, and communication skillsOur team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work, but instead focused on achieving the desired outcomes.Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded employee and enable them to take on more complex tasks in the future.About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon SecurityAt Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training and Career growthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Minimum of 5 years of experience in Technical Program Management, driving engineering projects from concept to delivery.- At least 4 years of experience in one or more of the following technical categories: Red Team operations, Penetration testing or pentest management, Bug bounty program management, Security architecture and risk mitigation for enterprise networks or services, Data analytics (business intelligence, security metrics, data pipeline, scale, and performance), Product/Service definition (requirements and use cases for internal/external customer solutions), SDLC (end-to-end security management of a software lifecycle)- Demonstrated ability to prepare technical specifications and executive-ready communications- Bachelors' degree in Computer Science or similar field or equivalent work experience. ...

Would you like to help U.S. Intelligence Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies?Amazon Web Services is a dynamic and rapidly growing business within Amazon.com. We are building some of the largest and most complex distributed systems in the world, and we need world class people to help us implement and operate them.We provide organizations with building block web services that allow them to innovate faster and operate their software more cost-effectively. These services-in-the-cloud include on-demand compute capacity, storage, content delivery, querying of structured data, message queuing, and more.The AWS team is building and delivering the next generation of cloud computing that supports public AWS offerings like S3, EC2, and CloudFront. We are innovating new ways of building massively scalable distributed systems.We have high standards for our computer systems as well as our employees: our systems are highly secure, highly reliable, highly available, and should function at massive scale; our employees are super smart, driven to serve customers, and fun to work with.We are looking for a Senior Software Development Engineer to join our energetic, fast-moving and passionate team. This is an opportunity to build and operate systems on a massive scale, and to gain top-notch experience in cloud computing. You'll be surrounded by people who are smart, passionate about cloud computing, and believe that world class service is critical to customer success. We are looking for someone who can build on existing services and architectures, and is excited to create new automated solutions.This position is perfect for you if you:- Would like to gain a deeper understanding of AWS Support Applications services, capabilities, and functionality.- Are interested in creating tools and automation that enable engineers to be as “hands-off” as possible.- Have a “Think Big” mentality that empowers you to think outside of the box.- Regularly seek simple ways to approach complex issue or processes.You will have the opportunity to:- Explore the inner workings of Support Applications that our customers use and how they communicates with other AWS services.- Engage other AWS engineers world-wide to deploy, configure, and troubleshoot 150+ services.- Express your creative, innovative ideas to make our team even more awesome!- Provide invaluable support to the U.S. Intelligence Community.We want our service to be as autonomous as possible, and that can only be done by having bright engineers who understand how to Think Big, simplify solutions to complex unprecedented problems, all in pursuit of the best customer experience possible. Our environment is built for engineers who flourish in creating automation to reduce the operational workload rather than simply performing operational work all day.Successful candidates will join an elite engineering team, and innovate to replace operational tasks with scripts and code. If you are a talented, detail-oriented and enthusiastic professional who is passionate about providing exemplary customer service, eager to learn new technologies and have a desire to support the critical work of the U.S. Intelligence Community, this position is for you!This position requires that the candidate selected must currently possess and maintain an active Top Secret security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.About the teamDiverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 7+ years of non-internship professional software development experience- 7+ years of programming with at least one software programming language experience- 7+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Bachelor's degree, or CSSLP (Certified Secure Software Lifecycle Professional)- Experience as a mentor, tech lead or leading an engineering team- Current, active US Government Security Clearance of Top Secret or above ...

The Global Real Estate and Facilities (GREF) organization is responsible for creating the spaces that inspire Amazonians to make history. The globally diverse team manages Amazon’s corporate offices in more than 60 countries. GREF provides real estate transactions expertise, business partnering, space and occupancy planning, design and construction, capital investment program management, facility maintenance, and operations all contributing to the employee experience and leveraging places and programs to enable culture to thrive at Amazon. Within GREF, the newly formed Global Transformation & Insights (GTI) team is responsible for Customer Insights, Business Insights, Creative + UX Design, and Communications. We are a group of builders, creators, innovators and go getters. We are customer obsessed, and index high on Ownership. We Think Big, and move fast, and constantly challenge one another while collaborating on "what else", "how might we", and "how can I help". We celebrate the unique perspectives we each bring to the table. We thrive in ambiguity.This role is focused on transformation - leading some of the most ambiguous, complex, and strategic programs across GREF. The optimal candidate will play a pivotal role in developing new capabilities, activating strategic initiatives, optimizing and problem solving, developing PRFAQs, and reimagining and reinventing processes in close partnership with cross-functional teams. We are seeking a self-motivated, ownership-minded, and nimble Senior Strategy Manager to be a force-multiplier for our (GTI) team, amplifying our efforts and impact.Key job responsibilities• Partner with GTI and broader GREF leadership to scope, activate, and drive needle-moving initiatives forward, bringing key stakeholders together and driving alignment on objectives, experimentation roadmaps, process and KPI’s.• Act as a bridge between GREF and other stakeholder teams - potentially partnering across global and regional teams ranging from Customer Insights, to Creative, to Finance, to Design & Construction, to Occupancy Planning.• Define key success metrics for GREF strategies and stand up mechanisms to track performance and drive actions.• Dive into competitive benchmarking and secondary research in close partnership with the UX Research team to develop a deep understanding of workstreams you are supporting.• Support inputs into key org strategic documents and planning, including MBR’s, QBR’s, and OP cycles, ideating on metrics and key KPI’s that best capture performance and drive insights and actions.• Promote a sense of transparency, visibility, and community among our teams.• Navigate evolving initiatives in a fast-paced environment, bringing structure and insight to prioritization.BASIC QUALIFICATIONS- 6+ years of design experience- Have an available online portfolio- Experience understanding needs of business and end customers and translating them into right solutions- Experience gathering and analyzing large amounts of data and delivering continuous business improvements ...

The Sr Technical Infrastructure Program Manager Global FLS Reliability will execute and improve programs to support FFA Program reduction, FLS system maintenance, regulatory compliance at Amazon fulfillment facilities. The successful candidate will possess a professional understanding of facility fire protection principles such as life safety, property protection, code compliance, as well as be experienced with fire system inspection, testing, and regulatory requirements. This role will engage in a combination of the following fire alarm, water-based suppression, and specialty system activities: system layout (plan preparation), system equipment selection, system installation management, system acceptance testing review, system trouble-shooting, system servicing, and system technical vendor management. Technical areas required of the role include applicable codes and standards, types of detectors and signaling systems, supervision requirements, power requirements, programing, building/space structure and occupancy considerations, basic electricity, and low voltage electronics.Key job responsibilitiesDevelop and maintain playbook of best practice processes regarding FLS operation and maintenance, with consideration of local regulations across multiple countries• Provide technical leadership to on-site RME teams regarding FLS• Own the governance mechanisms for mitigating, reporting and reviewing false fire alarms• Deep-dive false fire alarms and other FLS-related issues to identify root causes, and develop and roll out mitigating solutions, collaborating with other teams whenever required• Provide support to RME and commissioning teams on launch sites, including improvement of the commissioning process itself• Collaborate with RME and Procurement colleagues responsible for hard and soft facility services in their regions, to work with vendors to support our assets and operation, including routine vendor governance where relevant• Work with Engineering Services teams to improve the design specifications and subsequent installation of FLS assets• Report FLS metrics on a routine basis to RME and other teams, including formal written reports to senior leadership• Develop strategic roadmap for FLS assets, operation and maintenance• Manage multiple complex projects and tasks simultaneously, while influencing and developing relationships at a range of organization levels• Collaborate with other regional teams around the worldA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! About the teamGlobal FLS Reliability - Establishes mechanisms to ensure consistent performance of fire and life safety systems at launching and existing sites through policies, metrics, technical support, and fire alarm activation reliability management.BASIC QUALIFICATIONS• Experience in roles leading fire protection or mechanical maintenance programs, quality improvement, project management• Demonstrated knowledge of data collection, analysis, and reporting techniques and use of enterprise level information management systems• Experience in a Fire and Life Safety related role such as system design, installation, maintenance, Code enforcement, auditing, insurance loss control, or other relevant fieldFire Protection and/or relevant professional certification (CFPS, CSP, ARM, RME-G, NICET, etc.)Outstanding communication skills and ability to successfully interact and negotiate with technical and operational stakeholders, both internal and external ...

Are you someone who wants to be involved in designing and delivering innovative strategies that address equity, grow inclusion and build a better experience for Amazon’s 1.5 million employees and the hundreds of millions of customers? If so, we’re looking for you!The vision of Inclusive Experiences & Technology (IXT), within PXT, is to create inclusive experiences for our worldwide base of employees, customers, and communities. Born Inclusive is a new program with the IXT Product & Technology team that will provide the tools, processes, and metrics to enable product, engineering, user experience, and science teams across Amazon to easily build inclusion into products that exist already, as well as into everything that they create, so every new product from Amazon is born inclusive. It is truly Day 1 as we build our Product & Engineering organization from the ground up. We are rolling our sleeves up to bring this vision to life, demonstrating ownership, bias for action and humility in all that we do. No job is below any member of the team, and we partner closely with each other, across IXT/PXT and Amazon to realize our mission. We are customer obsessed, working backward from customer needs in everything we do.We seek a talented Technical Program Manager who is looking for the next opportunity to innovate, build, and learn, delivering software solutions end-to-end and at scale. In this role, you must combine your technical and project management / PMO skills to deliver cross-functional initiatives. You want to work on initiatives that are high-visibility, require high leadership judgement, creative thinking and technical problem solving. You thrive in a fast-paced, high-stakes environment, and are energized by a fast-growing team that needs you.You are highly organized, communicate roadmaps clearly and transparently, and relish getting things done in a structured and controlled manner. You earn trust with stakeholders across organizations by understanding their challenges and partnering to prioritize and deliver capabilities that solve problems at scale. You will understand risks, issues, blockers and show strong bias for action in resolving these to ensure the success of our program. You will succeed in these endeavors by combining your technical experience with your ability to listen to, learn from, and communicate with a diverse group of collaborators. You hold our team, as well as partner teams, accountable and to high standards; you have a “whatever it takes” attitude about delivering results. You have demonstrated experience with technical program management in software development, from scoping/writing requirements, testing, CI/CD, technical design review and operational excellence.This is a rare opportunity to leave the world better than you found it by creating the tools that shape the future of inclusive experiences at Amazon. Apply now!Key job responsibilities Lead multiple concurrent product development programs that have broad cross-organizational and architectural impact, with autonomy. Establish foundational support for the program from inception, including establishing and owning internal mechanisms such as business reviews, bi-weekly updates, internal wiki pages, etc. Support delivering the roadmap for IXT-owned products by partnering closely with product managers to triage tickets, establishing mechanisms to engage with cross-functional teams and identifying ways to improve our products’ performance. Use data to drive and measure process improvements that enhance our operational effectiveness. Partner closely with product and engineering in the development of new technologies built-for-builders, in a continuous effort to deliver a world-class customer experience, Born Inclusive for all Amazon employees and customers. Serve as a technical leader in IXT: Translate technical and business requirements into backlog stories, review technical designs, coordinate deliverables with partner teams, track and report on delivery of core programs. Evangelize the working backward process. Report into the Sr Manager, IXT Product & Technology, engaging with Director and VP leaders in IXT/PXT regularly.BASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...