Proposal Manager , Amazon Business (B2B)

Come be a part of a rapidly expanding $25 billion dollar global business. At Amazon Business, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations reimagine buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes, unlocking our potential worldwide.Do you have a passion for proposals and driving innovation to transform this growing part of Amazon Business? Are you an expert in solving customer problems, identifying new opportunities and building long-term strategies that excite and drive change for established and new customers? The Amazon Business Bid Capture team is seeking a talented and highly motivated Proposal Manger to support the growth of our business. Your responsibilities include working with members of the AB sales, technical, legal, and finance teams, as well as other internal subject matter experts, to develop winning, innovative proposals including written responses for RFIs/RFQs/RFPs (RFx); oral presentations and demonstrations; and unsolicited documents and white papers. The ideal candidate possesses demonstrated proposal management and proposal writing experience; is highly determined and motivated in driving teams towards defined (and often rushed and high-visibility) deliverables; and has the proposal process development and leadership background necessary to effectively support a dynamic and rapidly growing business. Candidates should have industry background that enables them to develop win themes and technical discriminators for inclusion into proposals and a contracts background that enables them to easily interact with contracts and legal staff. Candidates should also be able to think strategically about Amazon Business’ mission, products, and technical challenges, with the demonstrated ability to build and convey compelling value propositions in a written context. The candidate should be familiar with public sector acquisition guidelines and be experienced with RFx compliance requirements. Roles and Responsibilities · Serve as a member of the Amazon Business Bid Capture team leading proposal responses to RFx opportunities. · Educate the sales team on interpreting and accessing RFx opportunities to arrive at a bid/no-bid decision and to leverage existing cooperative contracts. · Execute the RFx proposal response plan while working with key internal stakeholders/subject matter experts (e.g., bid and capture, sales, technical team, marketing, service teams, legal, contracts, compliance, finance, etc.). · Contribute to RFP response requirements and ensure proposal compliance, and act as the primary interface for RFx response efforts. · Build a library of approved proposal content. · Be a thought leader with preparing/developing proposal responses, win themes, technical discriminators, pricing, etc. BASIC QUALIFICATIONS- 3+ years of business development, partnership management, or sourcing new business experience- Bachelor's degree- Experience with sales CRM tools such as Salesforce or similar software- Experience in setting up and managing a sales pipeline ...

Proposal Writer/Editor, Amazon Business (B2B), Bid/Capture

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business (AB), we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations reimagine buying. Bring your insight, imagination, and a healthy disregard for the impossible. Join us in building and celebrating the value of AB to buyers and sellers of all sizes, unlocking our potential worldwide.You will work with the Bid Capture team to curate, grow, and update a library of approved content; research and maintain documentation on AB’s ever-evolving tools and services; and coordinate with technical subject matter experts on solutions. Ultimately, you will draft clear, concise, accurate, innovative, and compliant responses to RFxs (e.g., requests for proposals, information, quotes) and customer inquiries, as well as research and synthesize relevant information to assist our sales team with their responses. You will also have the opportunity to work on papers, projects, and initiatives beyond the Bid Capture team. As a collaborative team member, you will work effectively across all levels of AB as you research and write critical content under tight deadlines. You will proactively engage with key AB stakeholders to ensure our responses are of the highest quality and that sensitive data is properly handled. You must be an outstanding writer with the ability to convey information in an easy-to-read, easy-to-follow, customer-focused format. You must be able to understand RFx requirements, synthesize technical discussions, leverage existing content, and create new content.This role can be located out of any of the following Amazon Business locations in the United States: Boston MA, Arlington VA, New York NY, and Seattle WA.Key job responsibilities• Work directly with the Bid Capture team to identify required content for responses• Synthesize your research on pre-approved content and your newly developed, tailored content into compelling responses• Collaborate with Account Executives, Sales, and other AB stakeholders to draft content for RFx responses and other required documentation for customers• Work under pressure to meet tight deadlines with compelling responses• Innovate to constantly improve our approach to responses • Continuously curate, grow, and update our library of approved content, driving and organizing proposal content to maximize reuse and utility• Review final documents for content accuracy• Review final content for grammar/formatting accuracy• Act in accordance with vision, mission, and established goalsBASIC QUALIFICATIONS- 3+ years of business development, partnership management, or sourcing new business experience- Bachelor's degree- Experience influencing internal and external stakeholders ...

Regional Lease Administration Program Manager, GREF

Amazon opened its virtual doors in 1995 and strives to be the world’s most customer-centric company, where customers can find and discover anything they might want to buy online.Amazon operates a world-class network of technologically advanced logistics locations across AMER (North America), EMEA, and APAC (Japan, and India). The rapid growth of Amazon’s retail and Fulfillment by Amazon businesses requires continued expansion of the network on the largest scale of any other user in the US. Our growth in the years ahead will continue to be historic.The successful candidate will be a key part of the Global Real Estate & Facilities team and will be responsible for creating and maintaining all lease administration program standards to support the existing and expanded real estate portfolio for their assigned region (AMER, EMEA, APAC). This region-based role will own oversight and continuous improvement of all lease administration critical functions, to include: abstraction, critical date monitoring, rent and operating expense management, auditing, documentation, and compliance.The right candidate will demonstrate a senior level of competence understanding the full range of lease administration in an extremely fast paced environment with a high degree of ambiguity and minimal direct oversight.The role will be based in the assigned region (AMER, EMEA, APAC). Minimal travel may be required. Key job responsibilities- Maintaining standard operating practices for lease related documentation and abstraction of critical information including rent and other financial obligations.- Maintaining a master tracking of lease obligations viewable globally from a centralized database.- Serving as a primary contact to Amazon Legal and outside legal counsel on all related topics.- Facilitating alignment between internal stakeholders to maintain the highest level of compliance related to our lease obligations: financial, operational, regulatory.- Assisting with creation of protocols required for new business teams and their leasehold obligations.- Establish key performance indicators (KPIs) for sub-programs and ensure effective tracking and reporting mechanisms are in place. - Manage annual and quarterly budgets and headcount globally, and create region-specific operating procedures to enhance consistency and control. - Collaborate and share best practices with regional Lease Administration teams to support the global standard. - Enforce and maintain Global Lease Administration Policies and Procedures.- Monitor GRC controls, ensuring data accuracy through rigorous review and audit mechanisms.- Work in a matrix reporting structure, encompassing both dotted and hard reporting lines.BASIC QUALIFICATIONS- 5+ years of experience in lease administration to include proficiency in data management software and technology (Oracle), experience in creating and implementing SOP documentation, knowledge of capital planning and tenant improvement tracking.- 5+ years of experience in working with and managing a variety of stakeholder relationships to include vendors, contractors, third-party property managers, brokers, and other service providers. ...

Regulatory Affairs Specialist, Amazon Prime Air

Amazon Prime Air is seeking a Regulatory Affairs Specialist. This role is part of our US Regulatory Affairs and Strategy team, and will be responsible for obtaining regulatory permissions and engaging with external aviation stakeholders in support of new site launches for Amazon Prime Air, Amazon’s drone delivery service.We are delivering to customers, and are excited for what’s to come. Check out more information about Prime Air on the About Amazon blog (https://www.aboutamazon.com/news/transportation/amazon-prime-air-delivery-drone-reveal-photos). If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you.Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization. Come work on the Amazon Prime Air Team!Key job responsibilities• Develop and coordinate Prime Air’s site-specific strategies for obtaining aviation approvals and facilitate conversation with aviation stakeholders locally and nationally, as appropriate.• Partner with internal stakeholders, like Legal, Public Policy, Public Relations, Engineering, Flight Operations, and others to align on strategy, messaging, and project management.• Manage any necessary environmental evaluations, including National Environmental Policy Act (NEPA) and/or California Environmental Quality Act (CEQA) evaluations.BASIC QUALIFICATIONS• Bachelor, or Master, degree from an accredited course of study, in political science, aviation/aerospace, aerospace engineering, or equivalent industry experience • 5+ years of working with aviation regulations, regulatory permissions, and/or aviation stakeholder outreach• Familiarity with FAA regulations and associated policies in aviation and/or related innovative areas like drones• Detailed oriented and highly organized, with ability to prioritize, multi-task, and work independently with limited guidance in a fast-paced environment. • Excellent interpersonal, communication (e.g., verbal, written, and listening), and presentation skills. ...

Regulatory Project Manager, Dangerous Goods

At Amazon, we're working to be the most customer-centric company on earth and to grow in a safe environment for both our customers and our associates. To get there, we need exceptionally talented, bright, dynamic and passionate people.The Dangerous Goods (DG) team is looking for a motivated Risk Manager with strong regulatory knowledge, specifically on classification, and a hands-on passion to dive-deep into processes to support Amazon’s growth in a safe environment for customers, partners, and associates.This Risk Manager will be required to understand DG classification from a regulatory perspective and develop or improve our internal systems and controls to ensure safe and compliant transportation of DG across a global supply chain. Working collaboratively with internal and external stakeholders, consultants and regulators, this role will be responsible for driving safety and compliance across customer deliveries and reverse logistics, enabling new selection, and expanding business and transportation models. This Risk Manager will need to develop accurate and relevant metric-driven analysis to foster continuous improvement and step-function innovation that will enhance our internal and external customer experience.Candidate must be seated in one of the corporate offices in Nashville, TN, Seattle, WA or Arlington, VAMust have the ability to travel at least 25% of the timeKey job responsibilities- Drive continuous improvement projects across global teams, ensuring Amazon is a leader for DG classification accuracy- Manage a portfolio of projects aimed and building a best-in-class Dangerous Goods classification system- Drive process development and deployment for accurate classification processes that are utilized to ensure compliant transportation of Dangerous Goods through the Amazon network both domestically and internationally- Convert large and complex projects into manageable pieces to deliver iterative improvements while focusing on longer-term, large-scale deliverables- Build collaborative relationships with leaders across regions, departments and business units- Collaborate with other compliance functions to ensure consistency for different classification systems and help drive efficiency across teams- Refine existing program processes in order to more efficiently track and prioritize issues to enable the team to scale their work- Provide input to technology teams to improve listing processes, attribute collection, and corresponding controls to ensure compliant and safe shipment of Dangerous Goods- Anticipate project bottlenecks, manage escalations, make tradeoffs, and balance business needs versus operational or technical constraints- Anticipate operational and regulatory challenges and build system requirements that are flexible and robust to accommodate our future needsA day in the lifeWorking across classification operations, fulfillment operations, technology, environmental, storage, legal, public policy, and other relevant internal teams at a global scale, this Risk Manager will ensure the safety of our associates and transportation partners by delivering innovative solutions for improving classification accuracy to ensure the safe and compliant transportation of DG, redefining industry best practices and standards, and safely enabling an ever-changing borderless business model.About the teamThe Dangerous Goods team ensures the safety of our Customers, associates and carrier partners by delivering innovative solutions to ensure dangerous goods compliance, redefining industry best practices and standards, and safely enabling an ever-changing borderless business model.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 6+ years of compliance, audit or risk management experience- Knowledge of Microsoft Office products and applications at an advanced level- 5+ years of experience with Dangerous Goods Classification ...

Revenue Accounting Lead, Kuiper Accounting

Are you ready to get in on the ground floor of Project Kuiper, Amazon’s long-term initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world? It’s Day 1 for Amazon’s next billion-dollar business and we are looking for an entrepreneurial-minded Accounting Lead to work in a start-up environment who is passionate about space, technology and bringing broadband internet to unserved and unserved communities. Key job responsibilities• Drive projects, provide accounting guidance and often serve as first point of contact for finance and business partners to resolve issues.• Research, conclude and memorialize technical accounting position papers pertaining to new business initiatives and complex arrangements/transactions.• Understand internal control design concepts sufficient to assess the effectiveness of controls in their area and to influence the design of systems, processes and controls for emerging and growing business activities.• Deal with ambiguity and able to reprioritize based on multiple business needs.• Escalate risks and issues as necessary to leadership.BASIC QUALIFICATIONS- 3+ years of finance or a related analytical field experience- Bachelor's degree in accounting or related field- Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. ...

Revenue Cycle Manager (Healthcare), Healthcare Financial Operations

As part of the Amazon Healthcare Finance Operations Services team, you will find yourself working with exceptionally talented and determined people committed to driving financial improvement, scalability, and process excellence. To support the growth of Amazon Health, this candidate must possess a strong passion for accountability, setting high standards, raising the bar, and driving results through constant focus on improving existing and future state operations, systems, and processes. The ideal candidate is an experienced operator and leader in Revenue Cycle Management. This role will be responsible for the development and implementation of revenue cycle programs designed to improve the customer financial experience and optimize revenue capture, coding, collections and cash posting processes. This position will proactively identify, develop, and execute critical process improvement initiatives to drive best practice performance and favorably impact accounts receivable, cash acceleration, and net revenue. The Finance Operations organization works with every part of Amazon to provide procure-to-pay, revenue-to-receipt, real-estate and facilities, operations accounting and operations excellence services with the highest level of controllership at the lowest cost to the company. We provide the backbone systems and operational processes which completely, accurately, and validly pay Amazon’s suppliers, invoice our customers and report financial results. Amazon is quickly building the Finance Operations capabilities in the healthcare industry by creating the Healthcare Finance Operations Services.Key job responsibilitiesLead the overall portfolio of strategic revenue cycle initiatives, with a focus on improving efficiency, enhancing our automation capabilities, and launching new capabilities to support business growth.Serve as the single threaded leader for revenue cycle tools, responsible for sourcing new solutions, leading design and implementation activities, supporting the solution roll-out and overseeing vendor/partner relationships.Develop, execute and maintain detailed and continuous process improvement plans with an emphasis on standardization, scalability and automation. Scope includes but is not limited to reducing days in accounts receivable, increasing cash application efficiencies, reducing bad debt write-offs, and eliminating avoidable write-offs. Collaborates with business partners on optimization efforts and represent AR interests in upstream projects that will affect accounts receivables. Develop strategic recommendations that support our ongoing system design and automation initiativesCoordinate cross functionally to develop fully informed views and insights into the drivers behind data, and present findings clearly and concisely. BASIC QUALIFICATIONS- 5+ years of tax, finance or a related analytical field experience- 5+ years of multiple finance and accounting roles experience- 6+ years of Accounts Receivable or Account Payable experience- 6+ years of applying key financial performance indicators (KPIs) to analyses experience- 6+ years of building financial and operational reports/data sets that inform business decision-making experience- 6+ years of creating process improvements with automation and analysis experience- 6+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience ...

Risk Analyst, Global Risk Management & Claims

Amazon’s Global Risk Management and Claims team is seeking a Risk Analyst to assist with the development and management of Amazon’s corporate insurance programs, including supporting insurance program management, contract review, and implementing risk management tools and techniques for new and existing business initiatives. Additionally, the Risk Analyst will manage the insurance programs for some Amazon owned subsidiaries. The Risk Analyst will coordinate and leverage a network of partners to scale department support globally by engaging with operations, finance, and legal teams.Reporting to a Risk Manager within Treasury, this Risk Analyst will join a technical risk team that is responsible for assessing, mitigating, and managing Amazon’s global corporate insurance placement programs. The successful candidate is a team player with willingness to roll up their sleeves and able to earn trust quickly, and is effective at managing risk with and through others.Key job responsibilities- Provide risk management consultation and guidance to internal customers.- Partner with internal stakeholders on insurance program changes, retention, and exposures.- Assist Risk Manager on collection and review of necessary legal documents and exposure information for insurance placements, renewals, audits, forecasting, and allocation purposes.- Manage premium invoice payment process and administration brokers and carriers.- Assist with management of carrier accounts in the vendor management system.- Identify, communicate, and champion process improvement opportunities.- Assist Risk Manager with risk assessments and mitigation.- Utilize the Risk Management Information System (RMIS) to manage exposures and policies- Establish data, metrics and benchmarking through multiple sources to evaluate loss trends and cost of risk to prioritize resources. (e.g. RMIS, actuarial reports, and broker data)- Manage insurance policies and forms, reinsurance contracts, and vendor contracts.- Conduct contract reviews, confirming insurance provisions comply with Amazon’s risk tolerances and insurance programs, providing contract owner with suggested revisions and direct consultation with external partners as needed.- Provide risk consultation on contractual risk transfer techniques in addition to insurance specific provisions.- Manage updates to coverage and contract recommendations on various internal sites.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 1+ years in property and casualty insurance program management and design. Prior experience at a firm’s insurance/risk management department, an insurance broker, insurance carrier, or similar roles preferred- Demonstrated ability to participate in cross-functional teams, drive strategic initiatives, and deliver measurable results in a fast-paced, data-driven environment- Demonstrated ability to translate complex data insights into actionable recommendations for diverse stakeholders ...

Risk Manager II, Global Product and Food Safety

The Regulatory Intelligence, Safety and Compliance (RISC) team's charter is to protect Amazon customers from products that are illegal, illegally marketed, unsafe, or otherwise prohibited by Amazon policies. The Product Safety policy lead will own analysis and risk assessment activities required to formulate WW product safety polices. They will serve as our go-to subject matter expert for difficult questions regarding the optimal policies required to make scalable decisions related to product safety. In this role, you will work closely with corporate counsel, legal, business teams, selling partner experience and support teams, operational excellence, product, BI and data science/engineering teams to deliver high-impact end to end healthcare compliance solutions. Think of this role as a non-technical “solution architect” where you will be given the autonomy to develop a strategy and build effective controls to ensure WW customer safety. About the teamHere at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.BASIC QUALIFICATIONS- 4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience- Bachelor's degree or equivalent- Experience handling confidential information ...

Risk Manager II, RISC

The Regulatory Intelligence, Safety and Compliance (RISC) team's charter is to protect Amazon customers from products that are illegal, illegally marketed, unsafe, or otherwise prohibited by Amazon policies. The Product Safety policy lead will own analysis and risk assessment activities required to formulate WW product safety polices. They will serve as our go-to subject matter expert for difficult questions regarding the optimal policies required to make scalable decisions related to product safety. In this role, you will work closely with corporate counsel, legal, business teams, selling partner experience and support teams, operational excellence, product, BI and data science/engineering teams to deliver high-impact end to end product safety solutions. Think of this role as a non-technical “solution architect” where you will be given the autonomy to develop a strategy and build effective controls to ensure WW customer safety. About the teamHere at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- Experience handling confidential information- 3+ years of program or project management experience ...

Risk Manager III, Global Product and Food Safety

The Regulatory Intelligence, Safety and Compliance (RISC) team's charter is to protect Amazon customers from products that are illegal, illegally marketed, unsafe, or otherwise prohibited by Amazon policies. The Product Safety policy lead will own analysis and risk assessment activities required to formulate WW product safety polices. They will serve as our go-to subject matter expert for difficult questions regarding the optimal policies required to make scalable decisions related to product safety. In this role, you will work closely with corporate counsel, legal, business teams, selling partner experience and support teams, operational excellence, product, BI and data science/engineering teams to deliver high-impact end to end product safety solutions. Think of this role as a non-technical “solution architect” where you will be given the autonomy to develop a strategy and build effective controls to ensure WW customer safety. About the teamHere at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.BASIC QUALIFICATIONS- 6+ years of compliance, audit or risk management experience- Knowledge of Microsoft Office products and applications at an advanced level- Bachelor's degree or equivalent ...

Risk Manager, Dangerous Goods, NA Dangerous Goods Operations

At Amazon, we're working to be the most customer-centric company on earth and to grow in a safe environment for both our customers and our associates. To get there, we need exceptionally talented, bright, dynamic and passionate people. The Dangerous Goods (DG) team is looking for a motivated Project Manager with strong regulatory experience, operational knowledge, logistics experience, and a hands-on passion to dive-deep into processes to support Amazon’s growth in a safe environment for customers, partners, and associates.Working across procurement teams, transportation services, delivery experience, returns and re-commerce, technology, environmental, storage, legal, public policy, and other relevant internal teams at a global scale, this Project Manager will ensure the safety of our associates and transportation partners by delivering innovative solutions for the safe and compliant transportation of DG, redefining industry best practices and standards, and safely enabling an ever-changing borderless business model.This Project Manager will be required to plan and execute DG policies, controls, and processes to ensure safe and compliant transportation of DG across a global supply chain. Working collaboratively with internal and external stakeholders, consultants and regulators, this role will be responsible for driving safety and compliance across customer deliveries and reverse logistics, enabling new selection, and expanding business and transportation models. This Project Manager will need to develop accurate and relevant metric-driven analysis to foster continuous improvement and step-function innovation that will enhance our internal and external customer experience.Candidate must be seated in one of the listed corporate locations in the requisition.Must have the ability to travel at least 25% of the time Key job responsibilities• Drive continuous improvement projects across global teams, ensuring Amazon is the leader transportation safety for non-inventory goods• Manage a portfolio of projects aimed and building a best-in-class Dangerous Goods transportation system• Drive process development and deployment for compliant transshipment of non-inventory sites throughout the Amazon network both domestically and internationally• Convert large and complex projects into manageable pieces to deliver iterative improvements while focusing on longer-term, large-scale deliverables• Build collaborative relationships with leaders across regions, departments and business units• Refine existing program processes in order to more efficiently track and prioritize issues to enable the team to scale their work• Provide input to technology teams to improve PO pre-screening, classification, and transportation restrictions as appropriate• Anticipate project bottlenecks, manage escalations, make tradeoffs, and balance business needs versus operational or technical constraints• Audit Amazon nodes , and contracted 3rd party service providers receiving, storing, and shipping non-inventory items by developing mechanisms to insure complianceA day in the lifeThe successful candidate will possess the ability to work across senior levels of leadership in multiple organizations to align on processes and proposed controls on a global scale while delivering high-quality work on time. This Project Manager will demonstrate excellent judgment and instincts in decision-making, and proactively and continually improve their level of knowledge about Amazon’s businesses, fulfillment models, 3rd party logistics providers, and relevant technologies.About the teamThe Dangerous Goods team ensures the safety of our Customers, associates and carrier partners by delivering innovative solutions to ensure dangerous goods compliance, redefining industry best practices and standards, and safely enabling an ever-changing borderless business model. BASIC QUALIFICATIONS- 6+ years of compliance, audit or risk management experience- Knowledge of Microsoft Office products and applications at an advanced level- Bachelor's degree or equivalent ...

Risk Manager, RISC

The Risk Manager plays a crucial role in driving the organization's risk management initiatives and ensuring compliance across global function. Think of this role as a non-technical “solution architect” where you will be given the autonomy to develop a strategy and build effective controls to ensure WW customer safety.This individual will champion the adoption of new tools and programs that fortify our compliance efforts, conduct comprehensive risk assessments on existing processes and new product assortments, identify potential vulnerabilities and recommend appropriate risk mitigation strategies. These recommendations may encompass process improvements, training enhancements, and other measures to effectively manage and mitigate identified risks. The Risk Manager will leverage their influence to shape behaviors, spearhead projects in collaboration with corporate counsel, legal, business partners, selling partner experience and support teams, operational excellence, product, BI and data science/engineering teams to foster cross-functional team commitment by upholding Amazon's policies and deliver high-impact end to end compliance solutions. Key job responsibilities- Define control launch strategy and vision. - Lead execution and maintenance of proactive safety solutions of large-scale category for US store and apply learnings globally. - Build mechanisms and send out communication to leaders on the progress. - Manage cross functional teams indirectly involved with the execution of the program.- Partner with Business intelligence teams to build required reporting and sharing periodic updates with leaders.About the teamHere at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 4+ years of program requirements definition and data and metrics leveraging to drive improvements experience- Experience handling confidential information- Experience setting direction, and delivering detail-oriented results in environments with frequently shifting priorities ...

Risk Manager, TRC DOT Oversight and Governance

The TRC Department of Transportation (DOT) team is seeking a high performing Risk Manager to support Amazon regulated transportation programs in a rapidly growing and complex global environment. The Risk Manager will work closely with compliance leads and business partners to develop mechanisms and program controls to meet regulatory requirements and reduce risk for Amazon's over the road operations worldwide. The ideal candidate will be an analytical leader who demonstrates high judgment and experience with complex regulatory frameworks and enforcement programs. The individual will have strong communication skills and ability to support cross-functional stakeholder groups across all levels of the organization. The ideal candidate takes initiative and drives efficiencies across their portfolio, demonstrates ownership and independence in developing and delivering goals, and remains agile in managing change.Key job responsibilities- Develop and maintain mechanisms that support Amazon's motor carrier operating authorities. - Build relationships with internal TRC and transportation business teams and support cross-functional mechanisms that support timely regulatory filings and reports.- Deliver regulatory guidance to Amazon transportation businesses and internal stakeholders to support compliance with DOT regulations and policies.- Succinctly convey complex problems in easy to digest terms for all stakeholders, using data to support your analysis and conclusions.- Deliver strategies to improve our compliance programs that consider and balance stakeholder deliverables and critical path items.- Communicate clearly and succinctly (writing and verbal) to a wide variety of audiences and business leadership.- Demonstrable excellent communication skills (written and verbal).A day in the life- Apply DOT knowledge to business planning, escalations, external and internal audits and monitoring, risk assessments, roadside inspections, and associated compliance initiatives.- Research relevant government legislation, regulations, and guidance (e.g. FMCSA, FAA, etc.) to build subject matter expertise and improve program policies.- Support legal, regulatory, and law enforcement inquiries relating to our transportation programs.- Develop standard operating procedures to support growth of our compliance program and regulated businesses.- Build and maintain program performance and compliance metrics and provide written compliance narratives for compliance and business leaders to support continuous improvement and planning.- Scale transportation knowledge, mechanisms, and learnings cross-functionally through training and development of new or improved compliance resources.About the teamTransportation Risk Compliance (TRC) protects all of Amazon’s transportation businesses, implementing scalable risk management solutions to enable business growth. The DOT Program team supports Amazon regulated transportation businesses in managing our motor carrier authority, understanding and evaluating risk, and enhancing our regulatory compliance programs. BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 3+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience- Experience handling confidential information ...

Risk Specialist, Work Authorization, Work Authorization

This position supports Amazon's Work Authorization service globally, providing daily subject matter expertise, customer support and process improvements. Within Work Authorization, the Risk & Compliance team is responsible for managing global compliance programs that include inventorying, assessing, controlling and monitoring important HR and employment-related risks in the markets where we do business.The HR Sr Specialist will be an integral team member working with global HR policy, process, and system owners to manage complex work authorization requirements, controls, and risk issues. This includes researching legal and regulatory obligations with local labor and employment attorneys, working with project teams to translate legal and regulatory obligations into system or process requirements, monitoring the effectiveness of controls designed to meet obligations on a regular, and ongoing basis, and developing and leading remediation plans to mitigate risk. These projects may be driven by new legal and regulatory requirements, geographies, types of business, solution implementations, or emerging risk issues, among other things.The ideal candidate is seeking to work for a highly innovative company and is motivated by the opportunity to participate in the development of new and leading-edge solutions. The successful candidate is highly organized, ably builds trusting relationships with internal stakeholders at various levels across the organization, adapts quickly to changing demands, demonstrates critical inquiry, attention to details, and the ability to effectively articulate recommendations/conclusions verbally and written. Knowledge of human resources processes and risk/compliance management concepts are preferred.Key job responsibilities• Monitor known and emerging risks, measure internal control effectiveness, and develop and own action items to remediate identified risk issues.• Develop deep knowledge of the work authorization processes and solutions utilized by Amazon, and work on the development of business requirements for new system implementations and enhancements.• Draft written narratives to communicate obligations, risk analyses, and recommendations to HR policy, process, and system owners and senior stakeholders.• Inventory risk and compliance obligations.• Conduct risk control assessments, draft reports detailing methodology, results, and remediation plans.• Respond to questions and escalations.BASIC QUALIFICATIONS- Bachelor's degree- Experience with HR processes and systems ...

Salesforce Administrator, Kuiper Commercial Revenue Operations

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity. The Kuiper Commercial Revenue Operations (CRO) team is responsible for business strategy, customer experience, product management and system development for Kuiper’s enterprise solutions.As a Salesforce Admin, you will be responsible for the seamless day-to-day administration and optimization of our Salesforce platform. This will include configuring and customizing CRM, CPQ and Field Service to meet the evolving needs of our sales, marketing and operations teams. You will manage user access, security, and permissions, ensuring data integrity and compliance. Additionally, you will develop and maintain custom reports, dashboards, and workflows to provide stakeholders with valuable insights and automate key business processes. Collaborating closely with our cross-functional teams, you will identify opportunities to enhance the Salesforce ecosystem, implement new features and integrations, and provide training and support to end-users. You will also be responsible for configuring devops processes and environments. Ultimately, your role will be pivotal in driving the adoption and utilization of Salesforce, empowering our organization to achieve its ambitious growth objectivesThe ideal candidate will pioneer mechanisms and processes to enhance speed and scalability within our environment. This fast-paced team presents significant opportunities for self-motivated individuals who thrive on challenges, innovation, prioritize exceptional customer experiences, and can successfully oversee complex programs from inception to completion.Key job responsibilities* Develop and analyze complex Salesforce business processes, including data management, omni-studio UI and lighting flows.* Design, develop and deploy solutions, including the application and custom objects and fields, lightning flows etc. * Perform periodic and ad-hoc testing to ensure data accuracy and integrity in Salesforce.* Troubleshoot issues that arise with Salesforce applications and configurations.* Manage stakeholder and customer expectation for both technical and operational support.* Perform release management for Salesforce.* Monitor performance trends and recommend solutions.* Maintain documentation, define best practices and communications* Provide subject matter expertise on Salesforce platform, processes and solutions.* Manage devops process and environmentsExport Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.BASIC QUALIFICATIONSBASIC QUALIFICATIONS- 5+ years as a Salesforce Administrator.
- Prior experience with Salesforce Sales Cloud, Industry CPQ, Service Cloud, Account Engagement Clouds, Salesforce Communities, Data Cloud, SF DevOps, and other cloud technologies.
- Demonstrated ability to define, refine and implement processes, procedures and policies.
- Strong written and verbal communication capabilities.
- Able to adapt to new technologies, learn quickly, and manage high ambiguity. ...

Salesforce Engineer - Field Service, Kuiper Commercial Revenue Operations

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity. The Kuiper Commercial Revenue Operations (CRO) team is responsible for business strategy, customer experience, product management and system development for Kuiper’s enterprise solutions.As a Salesforce Engineer in Kuiper’s Commercial Revenue Operations you will define, design, architect and implement field service solutions on the Salesforce platform. In this role you will require expertise in architecting, designing, implementation and maintenance of solutions using technologies such as Omniscript, Order Management, Order Orchestration, Field Service Management, Service Cloud and APEX. You will work extensively with product managers, technical program managers, engineering managers and software engineers to define and develop technical solutions.The ideal candidate will pioneer mechanisms and processes to enhance speed and scalability within our environment. This fast-paced team presents significant opportunities for self-motivated individuals who thrive on challenges, innovation, prioritize exceptional customer experiences, and can successfully oversee complex programs from inception to completion.Key job responsibilities- Work with product managers to design and architect business workflows for quote management, contract management, order management and order orchestration. Produce design artifacts including system architecture, solution design documents, data models.- Implement solutions using technologies such as APEX, Field Service Management, Service Cloud, Order Management, Order Orchestration and APEX.- Deploy solutions using technologies DevOps and enterprise security best practices. - Troubleshooting and Maintenance: Monitor middleware performance, troubleshoot issues, and optimize configurations to maintain system efficiency and reliability.- Collaboration and Leadership: Partner closely with cross-functional teams, providing technical leadership, guidance, and expertise to ensure successful integration projects.- Design, develop, and review Apex code to support complex business logic and integrations. Serve as the technical lead and architect for the Salesforce platform, ensuring best practices are followed and technical debt is managed.- Oversee and Mentor entry level and mid-level engineers. Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.About the teamThe Kuiper Commercial Revenue Operations (CRO) team is responsible for driving business strategy, product management, customer adoption, system development and operations for Kuiper's commercial business.BASIC QUALIFICATIONS- Bachelor's degree in Computer Science, Engineering, or equivalent- 5+ years of software development experience- 2+ years of experience with APEX- 1+ years of experience with Order Management, Order Orchestration and Field Service Management- 2+ years of experience with Omniscript- Knowledge and experience of deploying solutions using deployment technologies such as Copado and Gearset ...

SAP Integration Developer, SAP Integration Developer

Project Kuiper is an initiative to increase global broadband access through a constellation of more than 3,000 satellites in low Earth orbit. Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Export Control : This position requires that the candidate selected be a U.S. Citizen in order to comply with U.S. government-imposed requirements related to the nature of the work and/or where it will be performed.Kuiper IT and Digital operations team is looking to hire a SAP integration Developer. To be successful you need to be a talented Full Stack Developer willing to learn how to build solutions with new software applications such as SAP and MES (Manufacturing Execution Systems). You need to be highly motivated and detail oriented while collaborating with other functional owners, customers and team members to develop dynamic and flexible systems to meet the emerging demands of manufacturing systems. Key job responsibilities• Design and review integration architecture for SAP ERP applications• Develop complex integrations with internal systems and external (non Amazon) systems working with external technical teams• Lead and implement integration best practices, procedures, and policies for integration patterns • Production support for integration failures and triage needs• Design and configure strong integration error handling and alert mechanisms • Work with Kuiper security, Kuiper infrastucture and other teams to get integration architecture reviewed • Review deliverables and provide final approvals for architecture design and production deployments• Interface with functional, technical teams to finalize field mapping, integration tests and user acceptance• Stay current with new ERP / SAP / AWS integration technology developments and techniques, research new software and tools, proactively recommend improvementsA day in the lifeMentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.Innovation is part of our DNA! Our goal is to be Earth's most customer-centric company, and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in space based systems design and wireless systems.BASIC QUALIFICATIONS• Bachelor's degree or equivalent experience• 6+ years of SAP experience with 4 or more years of middleware software systems - SAP BTP Integration Suite, SAP CPI, SAP PO• Experience integrating multiple Cloud systems• ABAP Proxies, Alert Monitoring, ALE Configuration, RFC, Idoc, JMS adapters, SOAP, REST, Web Services, Odata Services ...

Security Consultant, AWSI Professional Services

As part of our dynamic team, you'll have the opportunity to tackle complex challenges and drive transformative change for our customers worldwide. You will harness the power of the cloud to automate security operations and empower our clients with unparalleled capabilities. You will thrive in a fast-paced, high-impact environment where you can make a real difference. You will work on game-changing initiatives that deliver exceptional business outcomes globally.As a member of the AWS Professional Services Global Security, Risk, and Compliance practice you will pioneer technically advanced security solutions to enable impactful customer initiatives. Building on those experiences you’ll collaborate AWS service teams on new features, innovate with new technologies and explore new challenges. This is a customer facing role that requires travel to customer sites as needed.Key job responsibilities- Collaborate with teams that include Amazonians, partners, and customers to build & deploy security infrastructure and automate security operations for customers- Collaborate on internal builder projects- Become a deep technical resource that earns the trust of our customers- Develop high-quality technical content such as automation tools, reference architectures, and white papers to help our consultants, partners, and customers build on the work we deliver.- Innovate on behalf of customers; translate your thoughts into action with measurable results.- Mentor & invest in the development team membersAbout the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 1+ year(s) of experience in IT security, compliance, or risk management- 3+ years of IT implementation experience- BS/BA degree or equivalent experience- Experience in technology automation, implementation, integration, and/or deployment- Knowledge of primary AWS services such as Amazon EC2, Amazon RDS, Amazon Route 53, and Amazon Simple Storage Service (S3) ...

Security Engineer I, TALON, Security Incident Response

Amazon is seeking qualified Security Engineers to join our innovative, high energy Information Security team. In this role you will work within the TALON team with Amazon Security Incident Response Team (SIRT). TALON Security Engineers are focused on using security orchestration (SOAR) to reduce workload for SIRT and review of new proposed detections. TALON Security Engineers are unique individuals prepared to relentlessly improve speed and efficiency of our response teams. With your technical expertise, you will be solving security challenges at scale, working to protect the applications powering the most sophisticated e-commerce platform ever built. We value broad and deep technical knowledge, specifically in the fields of security orchestration, detection engineering, forensics, malware analysis, network security, application security, threat hunting, and threat intelligence. Key job responsibilities- Automating repetitive tasks using our security orchestration tools.- Review of new proposed detections for onboarding to the security incident response team (SIRT).- Providing security engineering solutions and support during customer-facing incidents, proactively considering the prevention of similar incidents from occurring in the future.- Assisting in the development of pragmatic solutions that achieve business requirements while maintaining an acceptable level of risk.- Identifying and recommending solutions that improve or expand Amazon’s incident response capabilities.- Working alongside and mentoring Information Security engineers to improve security, reduce and quickly address risk.- Evaluating the impact of current security trends, advisories, publications, and academic research to Amazon, coordinating response as necessary across affected teams.- Keeping your knowledge and skills current with the rapidly changing threat landscape.About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- BS in Computer Science, Information Security, and 1+ years of related professional (non-internship experience or 3+ years of related professional experience.- Experience with common security monitoring, log analysis and forensic tools with proficieny in one or more scripting languages (E.g: Python, Perl, Bash, PowerShell, etc.)- Able to perform DFIR and provide incident command at all stages (identification, containment, eradication, recovery, etc) while coordinating with various teams and providing reporting to leadership. ...