Arlington

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.The Solutions Architect will play a pivotal role in defining and implementing Third Party (3P) Partner technical integration strategy and services. The successful candidate will be a trusted advisor, working to integrate Kuiper and partner systems in order to facilitate a wide range of business processes. Kuiper is looking for thought leaders who are able to create innovative solutions to problems and leverage learnings to increase integration efficiency and operational success. You will have the opportunity to help shape Kuiper's early partner engagements, and develop scaling mechanisms as the team expands. Key job responsibilities- Own the technical system integration and technical system validation with Kuiper 3P Partners- Dive deep with both 3P Partners and internal stakeholders to determine technical requirements, architectures, and outcome- Advocate for 3P Partners and provide feedback to Kuiper's internal teams, including product, engineering, operations and marketing- Collaborate with Business Development, Operations, Product and Engineering teams to develop best practices and scalable solutions- Work with leadership team to set the Partner strategy and make appropriate high-judgment trade-offs between features and speed-to-launch- Manage the entire product life cycle from strategic planning to tactical execution and work with key internal and external stakeholders to deliver on that vision, e.g. engineering, sales, finance, operations, international, etc.- Responsible for launch plan and enablement, working to ensure that all teams have what they need to be successful- Provide input into new business development opportunities, lead calls with key customers, create tools to support the success, help to identify opportunities to increase that success- Establish goals and reviewing metrics to identify opportunities and deliver success- Research and identify new opportunities to innovate on behalf of our customers- Excellent written and verbal communication skills, consisting of both short-form and long-form documents and a combination of internal and public speakingExport Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeYou will lead our efforts to architect straight forward solutions that create business continuity and efficiencies for Kuiper partners. You will learn and understand Partner operations, technology needs and challenges. About the teamGlobal Operations is part of the Worldwide Consumer team. Our mission is to plan, develop and execute on strategies to launch and operate Kuiper services globally through multiple distribution channels. Through regional and local country operations, our team is responsible for delivering revenue from residential and small business broadband services. On a global level, regional and country level, local and regional partnerships and fixed service operations in service enabled countries.BASIC QUALIFICATIONS- Bachelor’s degree or equivalent industry experience- 7+ years of customer service center management with a proven record of understanding and managing call center key performance indicators- 2+ years of Strong leadership and team management skills, with a proven ability to motivate and mentor team members to achieve their goals.- 5+ years of experience in process development and improvement centered around consumer account services, technical support, and escalation resolution ...

We are seeking multiple Principal Technical Program Manager to own and drive large, critical programs that span multiple teams and organizations at Amazon. You will manage complex technical programs involving machine learning models, artificial intelligence systems, and causal econometric models that improve employee experience for over 1.5 million Amazonians worldwide. The scientific program areas our team leads apply cutting-edge technology and data-driven insights to enhance all aspects of work for employees and managers including benefits, compensation, recruiting, voice of employee, management practices, and organizational culture. You will coordinate cross-functional engineering, product, data science, and business teams to successfully deliver these programs. This involves developing detailed plans, schedules, milestones, and risk mitigation strategies. You will identify dependencies and enable seamless collaboration between technical teams building the AI/ML models, product managers defining requirements, data scientists providing insights, and business stakeholders across Amazon's employee services. Continuously monitoring progress, highlighting roadblocks early, and developing contingency plans will be critical. You will lead communication across various levels, including providing executive visibility into these high-impact programs. You will work closely with senior business partners and our interdisciplinary team of UX researchers, data scientists, economists, and engineers to create positive employee experiences through innovative technology at Amazon's scale. Mentoring and developing more junior TPMs is also expected. This is a unique opportunity to shape the future of employee experience at Amazon through cutting-edge AI/ML technology and data-driven insights. Ideal candidates will have experience with research data/research models, building ML tools, and working with large/unstructured data sets. If you are passionate about driving cross-functional, cross-team innovation with large-scale impact, we would love to hear from you.About the teamThe People eXperience and Technology (PXT) Central Science Team uses economics, behavioral science, statistics, and machine learning to proactively identify mechanisms, process improvements and products, which simultaneously improve Amazon and the lives, wellbeing, and the value of work of Amazonians. We are an interdisciplinary team which combines the talents of science and engineering to develop and deliver solutions that measurably achieve this goal. We invest in innovation and rapid prototyping of scientific models, AI/ML technologies and software solutions to accelerate informed, accurate, and reliable decision backed by science and data.BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- Experience managing technical programs across cross-functional teams, building processes and coordinating release schedules- Bachelor's degree in Computer Science, Engineering, Mathematics, Statistics, Economics or related technical field- Proven ability to influence without authority and drive results through leadership and collaboration- Experience leading Agile development processes for AI, machine learning, or quantitative modeling initiatives- Demonstrated ability to align cross-functional stakeholders and provide executive program visibility ...

The Generative AI Innovation Center (GenAIIC) team helps AWS customers accelerate the use of Generative AI to solve business and operational challenges and promote innovation in their organization. AWS GenAIIC customers are maturing on their GenAI journey, and increasingly looking for ways to optimize their solutions around latency, cost, and model performance. In this role you will help drive GenAIIC strategy and delivery approach to tackle this demand through optimizations using purpose-built solutions like SageMaker HyperPod and Amazon Trainium and Inferentia accelerators. As a GenAI Optimization Specialist, you are customer obsessed and understand concepts of low-level computer hardware and large language models. You are also proficient in designing and optimizing ML solutions that work backward from customer business outcomes. You will be expected to invent on behalf of our customers and create new and innovative ideas that accelerate the development and migration of customer GenAI models on the current and future Trainium/Inferentia hardware. You will possess a strong technical background as well as ability to develop and drive business strategy and go to market motions. You must excel at written and verbal communications. You will have experience with developer tools and software development processes. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means anticipating bottlenecks, making tradeoffs and balancing the needs of the business versus technical constraints. Cross-team coordination, project management and an ability to learn and understand new technology are essential.Key job responsibilities- Use ML and Generative AI tools, such as Amazon SageMaker HyperPod and Neuron chips to provide a scalable cloud solutions for our customers to build, train, tune and deploy their models.- Interact with customer directly to understand the business problem and requirements, and help scope technical projects that will drive business outcomes and ROI.- Collaborate with our scientists, engineers, and architects to deliver technical solutions to customers and develop reusable solutions and artifacts.- Dive deep into custom LLM model architectures to migrate and optimize for performance and cost on Neuron chips.- Work closely with account team, research scientist teams and product engineering teams including Annapurna labs and SageMaker to identify force-multiplier opportunities and drive new capabilities and model support.- Write monthly and weekly business reviews and participate in strategic planning documents such as 3 Year plans, OP1 and Yearly Goals and present them to senior leaders across Amazon.About the teamABOUT AWS: Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 7+ years of developing, negotiating and executing business agreements experience- 7+ years of professional or military experience- Bachelor's degree- 3+ proven experience in driving the delivery of large technology programs or products- Knowledge of one or more ML Frameworks (e.g., PyTorch, JAX) and ML methods including GenAI foundation models, computer vision models, multimodal techniques ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As a Procurement Category Manager, you will create Vendor qualifications, request for proposals, data analysis, vendor performance dashboards for Building Controls and Commissioning categories. You will also build procurement processes and tools to help identify waste and enable innovation across teams. The ideal candidate must be collaborative, but also work with autonomy. To be successful in this role you must be highly analytical; think strategically; have a sense of urgency to meet customer timelines; exhibit curiosity and learning drive, succeed in a fast-paced environment; engage key stakeholders where needed; and have a high level of customer focus. Also, you must have a demonstrated track record of managing multiple projects and driving them to completion to meet business objectives. It will be critical to embrace and model Amazon’s Leadership Principles and have an entrepreneurial spirit with a “get it done” mentality. Key job responsibilitiesResponsibilities Include but are not limited to: · Be/become a subject matter expert on all systems and policies related to procurement. · Manage the supplier onboarding and qualification process · Manage all assigned tender or RFX events, and related follow-on contract generation supporting the category manager. · Manage post contract audit process to ensure payments are done for work awarded. · Develop and enhance process and training documentation · Develop dashboards for metrics reporting · Accurately enter purchase requisitions using information provided by business owners and suppliers. · Participate in requisitioning processes. · Audit internal tools and processes to ensure data integrity for systems the team relies on including the team's wiki page, vendor management system, SharePoint site, shared drive, etc. · Train team members on new and existing procedures related to systems and purchasing. About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS 4+ years of program or project management experience 4+ years of defining and implementing process improvement initiatives using data and metrics experience 4+ years of supply chain experience Bachelor's degree ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As a Procurement Category Manager, you will create Vendor qualifications, request for proposals, data analysis, vendor performance dashboards for Building Controls and Commissioning categories. You will also build procurement processes and tools to help identify waste and enable innovation across teams. The ideal candidate must be collaborative, but also work with autonomy. To be successful in this role you must be highly analytical; think strategically; have a sense of urgency to meet customer timelines; exhibit curiosity and learning drive, succeed in a fast-paced environment; engage key stakeholders where needed; and have a high level of customer focus. Also, you must have a demonstrated track record of managing multiple projects and driving them to completion to meet business objectives. It will be critical to embrace and model Amazon’s Leadership Principles and have an entrepreneurial spirit with a “get it done” mentality. Key job responsibilitiesResponsibilities Include but are not limited to: · Be/become a subject matter expert on all systems and policies related to procurement. · Manage the supplier onboarding and qualification process · Manage all assigned tender or RFX events, and related follow-on contract generation supporting the category manager. · Manage post contract audit process to ensure payments are done for work awarded. · Develop and enhance process and training documentation · Develop dashboards for metrics reporting · Accurately enter purchase requisitions using information provided by business owners and suppliers. · Participate in requisitioning processes. · Audit internal tools and processes to ensure data integrity for systems the team relies on including the team's wiki page, vendor management system, SharePoint site, shared drive, etc. · Train team members on new and existing procedures related to systems and purchasing. About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 4+ years of program or project management experience- 4+ years of defining and implementing process improvement initiatives using data and metrics experience- 4+ years of supply chain experience- Bachelor's degree ...

Amazon Web Services (AWS) is seeking an experienced technical professional for an innovative role as a Region Reliability Product Manager-Technical within our newly formed Region Reliability Engineering (RRE) organization. This position is pivotal in evangelizing RRE services as well as listening to the voice of the internal customer and developing a roadmap for incorporating customer needs into RRE offerings.Region Reliability Engineering is the cornerstone of our efforts to enhance efficiency and consistency in operational practices across AWS. This new organization aims to reduce duplicative efforts, refine and accelerate operational excellence, and implement best practices for Amazon Dedicated Cloud Regions, ultimately providing a simpler experience for our customers and AWS Builders.As a product leader, this role will serve as a vital conduit between customers and deliverable results, transforming feedback into actionable outcomes. They take ownership of defining critical aspects of Region Reliability Engineering initiatives, including problem identification, customer experience optimization, vision development, tenet establishment, and strategic product planning. Working with considerable autonomy and limited oversight, the Product Manager will drive product discussions and decision-making processes to deliver optimal solutions. Their role involves making strategic determinations about whether to develop new solutions, enhance existing ones, or integrate current features to create a more seamless customer experience. They are responsible for developing and maintaining a comprehensive product roadmap that outlines plans for service improvement and remediation. Additionally, they act as an evangelist for Region Reliability offerings, actively promoting awareness of solutions that could address broader customer needs. Through collaboration with cross-functional teams, they ensure operational practices maintain consistency across AWS while fostering organizational alignment.The candidate selected must a US Citizen and obtain and maintain a security clearance at the TS/SCI with polygraph level. Upon start, the selected candidate will be sponsored for a commensurate clearance for each government agency for which they perform AWS work.Key job responsibilities1. Distill clear requirements from large and diverse sets of customers, translating complex needs into actionable product plans.2. Evaluate whether products to be launched meet the intent of the Press Release and Working Backward documents, ensuring alignment with AWS's customer-centric approach.3. Influence technical priorities and business strategy through data-driven contributions, ensuring business and technology teams are aligned to customer needs.4. Plan, create, and deliver complex internally-facing technical messaging and content that drives engagement and champions customer needs.5. Oversee all aspects of the content-creation process and workflow, from writing through editing, technical review, and publishing.6. Ensure that content aligns with key messaging, plans, and standards established by leadership.7. Conduct deep dives into customer sentiment to understand their needs and identify opportunities and/or gaps to address concerns.8. Understand the interdependencies of technical services offered and ascertain the technological, business, and/or infrastructure challenges affecting customers.9. Help solve ambiguous problems and proactively identify and mitigate risks before they become roadblocks.10. Develop and implement strategies to reduce duplicative efforts and accelerate operational excellence.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning- Excellent communication and presentation skills, with the ability to translate complex technical concepts into clear, engaging content ...

Amazon Web Services (AWS) provides companies of all sizes with an infrastructure web services platform in the cloud (“cloud computing”). With AWS you can requisition compute power, storage, and many other services, gaining access to a suite of elastic IT infrastructure services as your business demands them. AWS is the leading platform for designing and developing applications for the cloud and is growing rapidly with hundreds of thousands of companies in over 190 countries on the platform.The Global Deal Strategy and Programs (GDSP) organization is responsible for the AWS Private Pricing Program, designed to offer AWS Customers access to commercial benefits in exchange for multi-year spend commitments. Private Pricing offers AWS customers the opportunity to accelerate their cloud transformation journeys through multi-year relationships with AWS, delivering maximal value to customers in terms of pricing, access to services, and opportunities to innovate. For Amazon, Private Pricing drives more extensive, deeper, and longer-lasting relationships with customers. Today, Private Pricing largely serves AWS’s enterprise customers seeking to make cloud commitments in exchange for pricing value, and exclusively serves customers brought in via AWS or partner sellers. Private Pricing is poised to grow both revenue and margin by expanding access to Private Pricing and by expanding the value proposition of AWS for Private Pricing customers.GDSP is seeking an individual to join the Private Pricing Product Management (3PM) team, an organization responsible driving the growth and scale of the Private Pricing Experience through new tools, technology enhancements. As a Product Manager you will own the full product lifecycle for tools and technologies that improve the internal and external customer experience. To do this, you will work cross-functionally across the GDSP organization and development teams to innovate, build and iterate on tools and technology enhancements that enhance the user experience. You will work with both internal and external stakeholder teams to define and influence product roadmaps to implement solutions at scale that support customer needs.The ideal candidate, will have a keen eye for gaps in customer product offerings and the innovative mindset to fill them. You’re a highly skilled product manager with a proven ability to strategize the full lifecycle of product production, from conception through release.We are looking for a leader with strong technical and communication skills to drive product management across our offerings. This is a high-visibility and high-impact role that will interact with all levels of AWS leadership. The role requires a customer-centric approach where you'll need to respond with a sense of urgency using your technical and business judgement and effectively communicate with leaders and peers.Key job responsibilities• Proven experience with implementing direct-to-customer technologies (i.e., websites, mobile apps)• Experience converting customer needs into solutions using proven methods such as design thinking and agile product leadership• Manage complex technology implementations, coordinating internal and external cross-functional stakeholders across geographies• Prioritize experience enhancements based on predefined criteria in a fast-paced, complex environment• Manage blockers, drive escalations, anticipate and make trade-off decisions, balance business needs and technical constraints, and maximize business benefit while delivering excellent customer experiences• Design and implement new processes through tools and technology to scale the Private Pricing Experience• Analyze data and customer needs to provide tooling recommendations and enhancement ideas• Evolve norms and processes for 3PM such as product management templates, backlog management, prioritization criteria, requirements writing, communications and stakeholder managementAbout the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- - 5+ years of product or program management, product marketing, business development or technology experience- - Bachelor's degree or equivalent- - Experience with end to end product delivery- - Experience with feature delivery and tradeoffs of a product- - Experience as a product manager or owner- - Experience owning technology products ...

Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world. The mission of Project Kuiper’s Government Solutions (KGS) is to leverage Kuiper and provide high speed, low latency, and secure satellite broadband services to United States and allied government customers. This position will be working within the Technical Operations Team within KGS.We have an immediate opening for a Product Management - Technical position to support the KGS team focusing on the development of systems that will enable broadband connectivity and equipment sales to government customers around the world, including defense and national security customers.Do you want to work at a company where you are the owner, where you are encouraged to build, and where you have the autonomy to push boundaries? Do you have a passion for designing scalable, flexible and customer obsessed solutions? Are you ready? Then join Amazon’s Project Kuiper.Do you get excited by aerospace, space exploration, and/or satellites? Do you want to help build solutions at Project Kuiper for government customers that will transform the space industry? If so, then we would love to talk!The candidate should have a demonstrated ability to think strategically about the mission, product, and technical challenges, with the ability to build and convey compelling value propositions and technical product requirements in a written context. The ideal candidate will be familiar with telecommunications services and government acquisition processes, particularly the U.S federal government. You must leverage your knowledge and skills to decide what actions to select stakeholders to determine the right goals and inform decisions. You will design long-term technical solutions to KGS business operations.Key job responsibilitiesThis Sr Product Manager – Technical role will focus on Broadband Systems for business operations with Government customers. This position will drive the design, acquisition, deployment and operation of systems for KGS customer order processing, equipment delivery, network provisioning and broadband services billing. Security Clearance: This position requires that the candidate selected be a US Citizen and candidates must be able to obtain and maintain a US Government security clearance of TS/SCI.A day in the lifeIn this role, you will design, develop and deliver the system capabilities needed for Kuiper Government Solutions to generate proposals, process customer orders and activate broadband service. You'll lead the systems integrations that will monetize Kuiper's portfolio of mission-specific solutions, broadband service plans, satellite equipment and network connectivity. You will work closely with Business Development, Product Management, Software Engineering and Program Management teams at Kuiper Government Solutions.About the teamYou will be joining a team focused on driving the development and operations of satellite communications customer engagement and business systems for all customer segments served by Kuiper Government Solutions.BASIC QUALIFICATIONS- Bachelor's degree- 8+ years of experience owning/driving roadmap strategy and definition- 8+ years of experience with feature delivery and tradeoffs of a product- 8+ years of experience contributing to engineering discussions around technology decisions and strategy related to a product- 8+ years of experience managing technical products or online services- 8+ years of experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is a dynamic, growing business unit within Amazon.com that provides a broad set of infrastructure services including computing power, storage options, networking and databases available on demand. We are the leader in cloud computing and our pioneers are embracing innovation, building the future, and making history!Data Center Sourcing & Procurement supports the Data Center Planning & Delivery team in obtaining the best services at the lowest costs, and manages the full “Supplier Lifecycle” including Supplier Onboarding, RFQs/Solicitations, Spending and Transaction Policy (S&TP) Compliance, Contract Management, Supplier Development, and portions of requisitioning and payment operations.As a Program Manager, you will identify waste and enable innovation across multiple teams. You will utilize data and metrics to champion process improvement initiatives to reduce cycle times and manual effort. You will develop the Data Center Sourcing and Procurement Technology roadmap over a 2-year horizon focused on systems and tools. The ideal candidate must be collaborative, but also work with autonomy. To be successful in this role you must be highly analytical; think strategically; have a sense of urgency to meet customer timelines; exhibit curiosity and learning drive, succeed in a fast-paced environment; engage key stakeholders where needed; and have a high level of customer focus. Also, you must have a demonstrated track record of managing multiple projects and driving them to completion to meet business objectives. It will be critical to embrace and model Amazon’s Leadership Principles and have an entrepreneurial spirit with a “get it done” mentality.Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States)Key job responsibilities-Identify process improvements to reduce cycle time -Identify automation opportunities to reduce manual effort -Lead Operational Procurement Metric Improvement Initiatives for organization-Support Pre-Contract Operational procurement tasks -Develop and enhance process and training documentation -Design programmatic solutions to challenges that unlock future scale-Make prioritization and trade-off decisions with little oversight while managing to timelines and partner teams, effectively surfacing debates where needed or driving inspection through the mechanisms you create to anticipate and fix recurring blockerAbout the teamAbout the team*Why AWS*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 4+ years of program or project management experience- 4+ years of defining and implementing process improvement initiatives using data and metrics experience- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) ...

Are you up for the challenge of developing bespoke experiences at scale? If yes, Amazon University Talent Acquisition (AUTA) is looking to hire an inventive, organized, collaborative, and solutions-oriented Program Manager. Our team has a small but mighty team of program managers, responsible for reimagining campus hiring experiences, working backwards from our business customers to enable our delivery of top diverse talent. Key job responsibilitiesThis Program Manager will partner across AUTA to manage our technical roadmap, create/drive adoption for tech project best-practices, develop/maintain customer-facing resources, and deliver program updates at last twice-monthly.Responsibilities include:1) Use program/project management skills to define and deliver best-in-class experiences/processes (e.g., identifying and directing cross-functional stakeholder groups; building and maintaining project plans, status updates, and work-back schedules; communicating effectively with project contacts/leadership, driving simplification and standardization with a focus on automating non-value add touchpoints, et al).2) Deliver clear, prioritized, and aligned-upon technical business requirements, taking into consideration required variation by location, role, and business, and requirements from teams like legal and compliance.3) Work with the appropriate teams to understand priorities and pain points to deliver a comprehensive solution. 4) Design and implement change management plans to reach ideal state, working backwards from the technical roadmap alignment timeline; evaluate 3P tools for experiences that will require many years of technical development. 5) Build, track, and manage progress towards goals related to productivity, customer satisfaction, and adoption for new experiences and technology. 6) Ensure solutions enable recruiting and business operations reporting/analytics. 7) Build a deep knowledge-base of all tools, operating models, and pain points for your given focus area.A day in the lifeIn this role, you will collaborate with global/cross-functional stakeholders and and internal team members to ideate, design, gain approval for, and launch mechanisms that enable our team to accelerate delivery of tech/tooling/processes. Deliverables include setting and managing goals, writing documents (PR-FAQs, MBRs, Program Updates, et al) to be reviewed by multiple Directors/VPs, working with partner teams to identify requirements, defining and implementing long-and-short-term change management plans. You are also expected to be able to work with ambiguity in a complex, fast-paced, and high-throughput environment where multi-tasking is required.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

Are you passionate about improving the quality of customer experience? Do you thrive in a fast-paced environment in which you have the opportunity to influence change? Would you like to enable change that drives business growth while protecting Amazon’s Selling Partner experience? The Selling Partner Support (SP Support) organization in Amazon provides world-class support to our global Selling Partners, and is looking for a passionate Program Manager in the Global Process Management organization. The Global Process team is seeking an innovative, and customer obsessed program manager who excels at stakeholder management. You will be the single threaded owner to support contact elimination and change management process in partnership with business teams. This is a high-impact role requires strong attention to detail and great deep dive skills to drive change for Selling Partners through new and existing mechanisms. The position involves regular interactions with the stakeholders and leaders on status, risks and is a key contributor SP Support mechanisms and leadership level goals which aim to provide the perfect SP experience as Amazon launches initiatives or initiates changes, makes improvements across tools, adds new features, or creates/updates policies or programs. In this role, you will be the primary interface between Amazon’s lines of business and Amazon’s Selling Partners. You will build collaborative relationships with these partners, working closely to identify and resolve defects to create and execute quality change. You will experience a wide range of problem solving situations, strategic to real-time, requiring extensive use of data collection and analysis.Key job responsibilitiesThe ideal candidate for this role will be able to: * Deep dive repeat issues for individual selling partners and provide coaching and recommendations for improved success on the platform. * Identify and communicate any potential risks and obstacles with current Marketplace processes, initiatives, and system issues affecting Selling Partners, providing recommendations for corrective action to business stakeholders. * Interact with stakeholders and dynamically lead business and product teams to define and deliver solutions to establish standard processes and quality experiences.* Create, maintain and disseminate project information to stakeholders and leaders.* Be a visible and vocal role model across the wider business for Amazon’s customer-centric culture, championing Selling Partner needs and using data and technology to anticipate and exceed them.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

We are seeking a stellar Program Manager to join the Global Service Compliance (GSC) team supporting Amazon’s Project Kuiper. Amazon’s Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world. We are looking for someone who is enthusiastic about technology, enjoys being continually challenged, and demonstrates sound judgment even in ambiguous situations.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.Key job responsibilitiesWorking closely with the accounting, business, legal, engineering, and other teams, you will develop out-of-this-world strategies for handling compliance obligations in creative, business-centric ways that allow Kuiper to move quickly. As a Program Manager for Kuiper GSC, you will support and contribute to research, writing, implementation, and review of policy, process, and procedure documentation. A primary focus will be the use, storage, and provision of geospatial data to demonstrate Kuiper’s compliance with its global communications service provider obligations. You possess strong communication skills and are able to present complex information clearly and concisely. You are comfortable managing multiple responsibilities in a fast-paced environment and understand a broad range of analytics techniques and know how to use them to drive productive conversations, identify roadblocks, and routinely deliver results on time.BASIC QUALIFICATIONS- 3+ years of program or project management experience- Experience working cross functionally with tech and non-tech teams- Experience using data and metrics to determine and drive improvements- 3+ years’ experience in geographic information systems and software development ...

Amazon’s Global Real Estate and Facilities (GREF) team is looking for a results-orientated Program Manager based in Arlington, VA (US) to envision, build and deliver an Integrated Facilities Management (IFM) Operational Enablement program that enables our Regional Portfolio Management (RPM) teams to deliver a seamless workplace experience. IFM Operational Enablement establishes minimum service delivery standards through playbooks and guidelines for our global vendor partners. The program delivers regular process updates and improvements through robust change management with IFM teams and key stakeholders, and owns tactical global programs that enable IFM teams to deliver a high-quality customer experience. The program validates the compliance and effectiveness of standards / guidelines, utilizing operational data to identify trends and improvement opportunities. The program partners with GREF Learning to develop customized learning and development paths for IFM roles focused on building a strong culture of customer obsession, ownership and trust. The role is an exciting opportunity to tackle week-to-week operational hurdles, strategize and create roadmaps that will improve productivity and quality, and engage in long term program pipelines to build for Amazon’s scale. The successful candidate is an engaging professional who is passionate about diving deep into details. You have a proven track record of driving quality improvement initiatives, and have a strong analytical and data drive approach to identifying and resolving quality issues, with familiarity in metrics and performance indicators. You are able to develop and monitor the implementation and effectiveness of standards, guidelines and QA processes. You are comfortable navigating cross-functional collaboration and managing multiple stakeholders. This role requires global travel approximately 5% of the time.Key job responsibilities• Create and shape global IFM documentation (policies, guidelines and standards) ensuring that they are accurate, high-quality, consistent and relevant. • Develop program performance metrics, building regular mechanisms to monitor and report, whilst integrating into the wider rhythm of business. • Work with internal teams to identify areas for improvement and opportunity through defects and institute mechanisms to scale defect resolution across multiple teams. Leverage customer insights and deep dives to drive change. Prioritize deliverables that impact customers, identifying what requires creation, re-engineering or amendment. • Coordinate programs along a critical path and own global IFM programs. Provide status reports to all stakeholders.• Routinely connect to external industry, professional bodies and communities, assessing new industry standards, best practices, current/future technology and innovations. BASIC QUALIFICATIONS- 3+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Work hard, have fun, and make history with Amazon Public Policy. The Program Manager, Public Policy will help support the Public Policy Americas (PPA) team’s initiatives, including the planning, coordination, and execution of team programs and the daily operations of the PPA team. This position will report to the Chief of Staff, Public Policy. The Program Manager will design coordinating mechanisms, plan and execute team programming (including all-team meetings, team offsites, and events), and provide operational support to the broader PPA team. The role also will engage with internal tech teams and other stakeholders to drive efficiencies across the team. Finally, the Program Manager will also help internal partners understand the broader public policy environment by contributing content to PPA narratives and correspondence on behalf of the public policy team. The ideal candidate will be organized, strategic, and have the ability to work easily with others. Further, the role will require excellent project management skills, the ability to navigate ambiguous environments, dive into details, and see the big picture. The candidate will also be adept at collecting and analyzing policy information and data, communicating insights and strategy in narrative form, and presenting analyses in clear and concise written reports. The Program Manager should also have familiarity with business, technology, and public policy. The position is based in Arlington, VA. BASIC QUALIFICATIONS- Bachelor's degree- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- An ability and desire to travel is required. ...

AWS Compliance & Security Assurance is looking for an experienced Program Manager (PM) to support our Global Product Compliance (GTPC) team business on a broad range of regulatory compliance matters. You will interact with AWS Security, Datacenter Engineering, AWS Services, Operations, Finance, Supply Chain, Legal, Tax, and other internal businesses and external stakeholders to drive regulatory compliance initiatives. AWS is at the forefront of providing a broad set of global cloud-based services including compute, storage, databases, networking, analytics, deep Machine learning, robotics, and enterprise applications, to help organizations move faster, lower IT costs, and scale. This is a dynamic business within Amazon.com, and one of the world's fastest growing and evolving companies, with a team of exceptionally talented, bright and driven people. GTPC is responsible for ensuring that the infrastructure equipment necessary to support the AWS services are imported/exported in a compliant manner across the multiple countries where AWS operates and will expand. Key job responsibilities • Key competencies of this position include deeply understanding the end-to-end regulatory compliance program services and owning their successful delivery through others. • Drives project execution, standardization and process improvement. • Supports program initiative goals by delivering projects of varying complexity. • Manage daily tasks related to providing compliance to support Regulatory Compliance activities, including conducting research, updating status reports, and coordinating team deliverables. • Develop and present project plans that outline timelines, stakeholder responsibilities, key milestones, resources, and budget. • Identify and remove blockers that prevent the team from accomplishing goals. • Work cross-functionally to develop and manage project/deliverable reporting to stakeholders • Write and execute communication (Policies, Procedures, Instructions) to internal and external stakeholders • Build communications and training plans to ensure all internal and external partners are aware and aligned to compliance processes • Proactively identify and drive process improvement initiatives • Generate and contribute to performance requirements, timelines, and metrics for all related activities • Interface with internal and external functional partners to identify and rectify any information/process gapsAbout the teamThis position reports to the Manager, Regulatory Compliance Strategy and Operations within Global Product Compliance ('GTPC') function. GTPC is responsible for providing global trade and product compliance of infrastructure equipment and AWS product programs necessary to support AWS services, across countries where AWS currently operates and/or expect to expand.Diverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- 3+ years of program or project management experience - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL; Smartsheets: Agile and other common project and program management tools. - Experience using data and metrics to determine and drive improvements - Experience working cross functionally with tech and non-tech teams ...

Amazon’s Global Real Estate and Facilities (GREF) team is looking for a creative, innovative, results-orientated Program Manager based in Arlington, VA to envision, build and deliver two global workplace programs – Signage Enablement and Moves - that enable Amazonians to be productive throughout their workday.GREF’s Signage Enablement program works to enable regional Design & Construction (D&C) and IFM teams to deliver high-quality, accurate and scalable signage delivery solutions across Amazon’s corporate portfolio. The program works closely with Global Design and Global Design Standards teams to monitor the effectiveness of Day1 signage deployment, in addition to providing tools and mechanisms for regional teams to manage signage implementation and lifecycle refreshes after Day 1. Our Moves Program delivers the tools, technology and standards to enable regional IFM teams to seamlessly move Amazonians from A to B with minimal downtime. The successful candidate is an experienced and engaging professional who will excel within an entrepreneurial culture – providing vision, leadership, and communication – not afraid to dive deep into details. They should also understand the nuance of being approachable, while at the same time consultative – providing direction/recommendations to our regional teams and fostering transparent relationships. The candidate must be able to balance frugality with creativity in offering solutions and approach problem-solving with an emphasis on root cause.This role requires global travel approximately 10% of the time. Key job responsibilities• Lead strategic development of the Global Signage Enablement and Moves programs including but not limited to: (1) identify and oversee program deliverables; (2) align the program to GREF’s 3YR plan; (3) deliver an annual roadmap and set strategic SMART goals; and (4) conceive and implement a technology roadmap. • Identify, implement and report on continuous improvement initiatives, leveraging customer insights to drive change. Prioritize deliverables that impact customers, identifying what requires creation, re-engineering or amendment. • Work cross-functionally with global and regional peers to ensure a consistent employee experience, whilst respecting local and cultural nuance. Ensure organizational alignment in the design and execution of initiatives.• Ensure effective and proactive stakeholder engagement and communications through timely visibility to program developments, using customer feedback and experiences.• Develop and build globally applicable program performance metrics, Minimum Viable Experience (MVE), Key Performance Indicators (KPI) and SLAs that are constantly evolving in line with expected measures of success. • Partner with stakeholders to deploy program pilots that allow for swift and frugal program changes in response to customer needs.• Drive consistency and quality through robust, scalable and detailed guidelines and playbooks. • Routinely connect to external industry and professional communities, assessing new industry standards, best practices, current/future technology, and innovations are adopted into the program. BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor's Degree or equivalent work experience ...

Amazon’s Global Real Estate and Facilities (GREF) team is looking for a creative, innovative, results-orientated Program Manager based in Seattle, WA or Arlington, VA to envision, build and deliver Global Workplace Culture programs that enable Amazonians to thrive throughout their workday.GREF’s Workplace Culture programs conceive inclusive creative and cultural experiences to produce moments of delight, curiosity and new ways of thinking for Amazonians. This includes art-led programs such as Expressions and Artists in Residence, community engagement initiatives such as our iconic Banana Stands and driving spatial experiences while bringing Amazon culture and Leadership Principles to life. In the future, programs will evolve to focus on innovation, lifelong learning and wellness. The successful candidate is a creative, experienced, and engaging professional who will excel within an entrepreneurial culture – providing vision, leadership, and communication – not afraid to dive deep into details. They should also understand the nuance of being approachable, while at the same time consultative – providing direction/recommendations to our regional teams and fostering transparent relationships. The candidate must be able to balance frugality with creativity in offering solutions and approach problem-solving with an emphasis on root cause.This role requires global travel approximately 10% of the time. Key job responsibilities• Lead strategic development of Global Workplace Culture programs including but not limited to: (1) Assessing opportunities to globalize existing programs; (2) identifying and overseeing program deliverables; (3) aligning the program to GREF’s 3YR plan; and (4) delivering an annual roadmap and setting strategic SMART goals. • Research and establish partnerships with internal and external SMEs in the areas of Art, Learning, Wellness and Insights and explore the integration with GREF’s next generation workplace design. • Determine the viability of creative and culture ideas as it relates to GREF’s workplace experience strategic initiatives and goals. • Identify, implement and report on continuous improvement initiatives for existing programs, leveraging customer insights to drive change. Prioritize deliverables that impact customers, identifying what requires creation, re-engineering or amendment. • Work cross-functionally with global and regional peers to ensure a consistent employee experience, whilst respecting local and cultural nuance. Ensure organizational alignment in the design and execution of initiatives.• Ensure effective and proactive stakeholder engagement and communications through timely visibility to program developments, using customer feedback and experiences.• Develop and build globally applicable program performance metrics, Minimum Viable Experience (MVE), Key Performance Indicators (KPI) and SLAs that are constantly evolving in line with expected measures of success. • Partner with stakeholders to deploy program pilots that allow for swift and frugal program changes in response to customer needs.• Drive consistency and quality through robust, scalable and detailed guidelines and playbooks. • Routinely connect to external industry and professional communities, assessing new industry standards, best practices, current/future technology, and innovations are adopted into the program. BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience in a creative industry / role- Bachelor's Degree or equivalent work experience ...

Are you ready to get in on the ground floor of Amazon’s long-term initiative to design, launch and maintain a constellation of Low Earth Orbit satellites to provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world? It’s Day 1 for Amazon’s next billion-dollar business and the Kuiper Government Solutions (KGS) business is looking for an entrepreneurial minded Program Planning Manager to work in a start-up environment who is passionate about technology, who thinks/acts globally, and has the ability to create and implement solutions, processes and controls with a focus on the public sector. The KGS team is focused on Government customers around the world, including U.S. DoD and other national security customers.The successful candidate will be responsible for executing day to day program planning tasks within KGS, providing qualitative and quantitative data analysis for program performance management, ensuring the business meets critical deliverables, program schedules (Integrated Master Schedule), as well as risk and opportunity tracking, management, and mitigation. This leader will work cross functionally alongside the program finance team, as well as the program management and engineering teams to ensure Government funded programs are tracked and performed on cost and schedule. As KGS grows and takes on more complex contract types, the successful candidate will be responsible for performing Earned Value Management (EVM) activities. While still in the start-up phase, KGS will be tracking EVM “lite” metrics from an internal management perspective for program performance. The program planning organization will have responsibility for aligning our product roadmaps with Kuiper availability, ensuring we have products Government customers can use when Kuiper service comes online. The planning manager will also be responsible for creating integrated schedules that lay in both government program commitments as well as internal deadlines, and then align with Kuiper commercial on product availability and dependencies.Key job responsibilities• Work with KGS program managers, engineering staff, and finance to standardize development of KGS program schedules (resource loaded)• Support KGS program managers and capture managers on development of proposal schedules in an ambiguous environment (outlining tasks, milestones, dependencies, and deliverables). • Work with KGS program managers and engineering staff on scheduling approaches for program dependencies • Report on key financial and operating metrics and performance indicators to measure overall business performance• Develop processes that automate program planning in support of RFx responses, new program stand-up, and annual budget submission• Develop integrated KGS portfolio schedule that tracks key milestones and dependencies across all KGS programs• Build “what-if” scheduling tools/processes that support KGS program risk and opportunity assessments and program trade studies• Security Clearance: This position requires that the candidate selected be a US Citizen and candidates must be able to obtain and maintain a US Government security clearance of TS/SCI.BASIC QUALIFICATIONS- 5+ years of applying key financial performance indicators (KPIs) to analyses experience- 5+ years of building financial and operational reports/data sets that inform business decision-making experience- Bachelor's degree in engineering, statistics or business, or Bachelor's degree and 5+ years of quantitative role (engineering, process re-engineering, quality assurance) experience- 5+ years of US Government contract program planning experience- Experience with integrated planning and scheduling- 5+ years of hands on experience with program planning/scheduling tools (i.e. Cobra, Open Plan, Microsoft Project, Primavera, etc.) ...

Amazon Web Services (AWS) is the leading cloud provider, delivering virtualized infrastructure, storage, networking, messaging, and many other services to customers all over the world to include the U.S. Intelligence Community (IC).The AWS Security US ADC Security, Industrial Security & Compliance team is responsible for creating, implementing, and overseeing Amazon’s National Industrial Security Program (NISP). As a Program Security Officer supporting the AWS NISP, you will join a team of industry-leading security experts working with the U.S. Government to operate and continuously improve industry-leading security programs and processes in support of the IC Information Technology Enterprise. This position requires innovative thinking balanced with a strong customer obsession and a focus on quality and delivering results.AWS Security is looking for an exceptional Program Security Officer with a strong track record of supporting security programs within cleared facilities, demonstrable program/project management experience, comprehensive program security knowledge, and a deep understanding of government security programs, processes, and requirements.As a Program Security Officer at an accredited AWS site you will own the execution of multiple security disciplines in support of fast-moving classified operations and manage a wide array of projects designed to protect personnel, National Security Information, and critical infrastructure from insider and external threats. You must obsess over internal and external customers and successfully deliver support and services in an environment where priorities shift extremely fast. You must be able to operate independently to manage security projects, continuously triage and prioritize accordingly, communicate clearly and compellingly (without PowerPoint), THINK BIG and outside the box, and deliver exceptional products.This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.Key job responsibilities- Responsible for providing comprehensive program security guidance concerning personnel, physical, operational, technical, information, industrial, counterintelligence, and computer security issues.- Create, implement, communicate, and manage security requirements at a government accredited, while providing day-to-day multi-discipline program security operations support.- Proactively identify program and physical security requirements, problems, and sound solutions to successfully sustain and enhance the security of program execution.- Maintenance of security hardware and systems employed onsite to meet government and AWS security requirements.- Develop and strengthen relationships with internal (operations staff, engineers, teammates, etc.) and external (vendors, contractors, government staff, etc.) partners to heighten security awareness and engagement.- Must be willing to share on-call rotations in support of alarms, security incidents, and critical service outages.- Must be able to support multiple projects as a Program Security Officer - Maintain facility accreditations - Have high judgment to conduct security interviews and investigations as it relates to security incidents - Be detail oriented; focused on creating mechanisms to improve processes. A day in the lifeEach day is different in security and we are looking for a hard charging PSO who is looking to engage across teams, and the government to facilitate the best security program.About the teamOur team is dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.BASIC QUALIFICATIONS- 5+ years experience acting in a Program Security Officer/CPSO/Security Specialist/Security Manager capacity in which duties required interpreting and implementing requirements within the personnel, industrial, and physical security disciplines- 2+ years experience with ICDs, NISPOM, and other government regulations related to classified programs- 2+ years experience working with physical security hardware, Intrusion Detection Systems, and Access Control Systems- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

• Amazon Operations is seeking Project Managers with project management experience to own strategic, cross-functional projects within the Sub Same Day (SSD) program.• These roles require scoping and creating project plans, coordinating and driving execution, and communicating to senior management on status, risks and process/project changes.• Cross-team coordination and project management skills are essential.Key job responsibilities• Plan, direct, supervise and control the execution of all business, technical, fiscal and administrative functions of the assigned project. • Partner with customers and internal/external teams to ensure timelines and deliverables are met.• Monitor and report on the progress of all project activity including significant milestones and conditions which would affect project cost or schedule.• Solve ambiguous problems and proactively identify and mitigate risks before they become roadblocks.• Manage project budget and approve all purchase orders.• Travel up to 80%.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...