As Senior Account Risk Manager, you'll manage relationships with third-party compliance organizations to drive program implementation, facilitate expansion into new categories and regions, and support appeal resolution processes. Working closely with legal, public policy, and technical teams, you'll ensure successful integration of new certification bodies into the program.
The ideal candidate has a strong ability to manage ambiguity, influence stakeholders, manage relationships, and execute effectively. Your success will directly contribute to simplifying compliance processes while maintaining high safety and regulatory standards.
Key job responsibilities
• Leading strategic onboarding of certification bodies into the CFT program
• Managing key relationships with Certification Bodies and Industry Associations
• Driving negotiations for successful program implementation
• Expanding the program's reach across diverse regions
• Facilitating resolution of third party appeals
• Coordinating with internal teams for seamless integration
About the team
Here at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
BASIC QUALIFICATIONS
- Bachelor's degree or equivalent
- 6+ years of compliance, audit or risk management experience
- Experience building cross-functional partnerships and influencing stakeholders across the organization to act without having a direct reporting relationship
- Knowledge of Microsoft Office products and applications at an advanced level
- Experience handling confidential information
- Excellent oral and written communication skills including the ability to clearly communicate complex and technical subject matter to a diverse group of stakeholders
- Experience in operations, investigations, risk management, incident or crisis management, or handling escalations
PREFERRED QUALIFICATIONS
- Project Management Professional (PMP) or equivalent certification
- Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent
- Master's degree or equivalent
- Experience in Business Development, or experience knowing the Certification Body industry.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $109,000/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.