Sr. Accounts Payable Analyst, Retail Escalations

We are Amazon’s Finance Operations organization and responsible for Amazon’s strategic customers Payables and Receivables. We are responsible for making on-time, accurate payments, billings and collections on behalf of North America Retail. We are seeking an Accounts Payable (AP) Analyst that will work directly with our vendors, offshore partners, sales and finance teams to coordinate “on time” payment of invoices. They will support the relationship with the vendors and provide day to day support to enable timely payments. This position will participate in dive deep investigations into vendor payment data, drive process improvements, standardize processes, and eliminate root-cause defects within existing systems. This role is based in our new headquarters in Northern Virginia, where Amazon will invest $2.5 billion dollars, occupy 4 million square feet of energy efficient office space, and create at least 25,000 new full-time jobs. Our employees and the neighboring community will also benefit from the associated investments from the Commonwealth including infrastructure updates, public transportation improvements, and new access to Reagan National Airport. By working together on behalf of our vendors, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us. Primary responsibilities: * BS/BA in Accounting, Business Management or Economics. • Understand the P2P process and the many AP functional areas. • Recognize escalation trends and identify underlying defects and root causes. • Partner with and influence upstream and downstream teams. • Leverage data from numerous databases and internal tools (using Excel, SQL, or other data management systems) to perform reporting and analysis. Work across all time zones as needed.

Key job responsibilities
• Create SOPs and Amazon specific operational documents. Report key metrics on daily, weekly and monthly basis.
• Create and share root cause analysis & write documents for dive deep sessions.
• Escalate to leadership key issues that require investigation.
• Deliver on multiple data requests and participate in process improvement workshops.
• Manage highly ambiguous situations and communicate effectively with multiple stake holders.
• Resolving vendor disputes.
• Lead Weekly & Monthly business reviews


A day in the life
The Accounts Payable Analyst would perform tasks that would ensure on time payment for AP vendors. These tasks can range from resolving AP escalations to providing input for operational programs. Analysts are expected to make process improvement, write documents explaining health of operational programs and build SOPs and training plans. Analysts are responsible for reporting key metrics and track compliance and controls. This is a strategic team with highly skilled team members working with high volumes, high ambiguity and high-performance standards. The work location is in Arlington VA and team members are expected to work from office.