The Media Workflow Manager must design, vet, and document workflows alongside the Digital Media Manager well as with the Engineering department within Tech Ops. This role requires vision, ability to deal with ambiguity, and a drive to learn and be curious in a high-stakes environment that is constantly evolving.
A successful candidate will cater to the needs of customers – both internal and external - often with little oversight. You will need to be a quick learner with the ability to work with an existing architecture while taking the time to audit and potentially retool more efficient workflows.
This role will be expected to make decisions to ensure the system fits the group’s changing technical and editorial needs. Project management skills and the ability to balance competing priorities and deadlines will be critical to the success of this position.
The ideal candidate will continue to dive deep on new technology through meetings with vendors and attendance at industry conferences that showcase new best practices and technology advances.
Key job responsibilities
• Oversee day to day workflow of all assets to make sure they are efficiently delivered as required.
• Create a media delivery requirements (MDR) document for all sports in the portfolio to ensure that all needed media assets are recorded, catalogued, and named in a consistent manner.
• Work closely with production teams and vendors to manage timely delivery of assets.
• Liaise with production teams (internal and external) and vendors regularly to ensure best practices are communicated as the delivery of assets move into the QC stage.
• Ensure that all assets and documents (broadcast materials, archival elements/paperwork) are efficiently delivered as required (this includes but is not limited to confirming that assets adhere to technical specifications, follow mandated file naming conventions and pass QC.)
• Learn new platforms as in-house media asset management tools expand.
• Collaborate with Amazon technology teams to improve existing tools and operational workflows by identifying problem areas and providing smart solutions.
• Set file retention policies based on projects and workflows
A day in the life
Production and technical operations support for streaming live sports on Prime Video.
About the team
We provide technical operations support for live sports streaming on Prime Video. A successful team member requires vision, ability to deal with ambiguity, and a drive to learn and be curious in a high-stakes environment that is constantly evolving. We work at the Amazon production facility in Culver City, CA to produce compelling sports content for customers including NFL Thursday Night Football. Prime members can stream a bevy of different sports throughout the year from basketball to baseball to soccer, and boxing.
BASIC QUALIFICATIONS
• 8+ years of media management experience
• Deep knowledge of and previous experience with metadata creation, management & remediation best practices
• Knowledge of video, audio, and image encoding formats and industry best practices
• Experience working with multiple stakeholders
• Understanding of the workflow within a marketing, production, or creative department or company
• Experience with high-volume, high-velocity, large-scale file management (workflow orchestration, file-movement, permission management, etc.)
• Experience with budgeting, scheduling, and technical workflows
• Previous experience with metadata schema development & input, organizing a large number of files, high-resolution file transmissions (FTP, servers, etc.), file naming conventions, and database reporting
• Adaptability and resilience to quick changes in priorities, tools, workflow and technology
• Experience educating non-technical stakeholders and working across multiple teams and regions
PREFERRED QUALIFICATIONS
• Undergraduate degree in Library Science, Information Science, or Media Production, (or equivalent experience in Media Management operations or admin role), or equivalent work experience
• Experience working on or with large-scale, global projects
• Experience in digital asset media migration and consolidation
• Experience with common editing programs (e.g. Avid, Final Cut, Premier)
• Ability to problem-solve and multi-task in fast-paced, dynamic environment
• Extremely detail-oriented, organized, and a team player
• Excellent verbal and written communication skills, can clearly articulate and document technical processes
• Project management experience
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $125,400/year in our lowest geographic market up to $239,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.