In this role, you'll work in a fast moving and ambiguous environment, use effective communication skills, manage relationships, and develop and execute win-win business plan to help NA merchants expand internationally. Additionally, you'll use analysis, reporting, modeling, and forecasting skills to gather data for making critical business decisions and influencing key internal and external stakeholders to make thing happen. You'll enlist program managers and leaders to ensure that strategies scale, and make smart trade-offs (e.g., short- vs. long-term account needs). You'll identify gaps between teams, processes and plans, and demonstrate good judgment in how and when to escalate.
Primary Responsibilities:
- Work with a sense of urgency to drive and deliver sales goals while maintaining a high quality of work - Work with Sellers to achieve data quality standards and become an expert in using internal tools to achieve results
- Develop a thorough understanding of the specific market segments, seasonality and global business trends/events
- Recruit complex accounts (Largest Selling Partners) and manage strategically, including owning initiatives where the strategy and goals may not be defined
- Provide tailored recommendations that improve senior-level Accounts’ Decision Maker Experience (ADMX) and associated CX, and scale learnings to drive improvement in ADMX and CX beyond assigned accounts (e.g., influencing playbooks)
- Identify accounts’ complex problems/frictions and working internally with Product, Program and Marketplace teams to drive scalable resolution
- Define and scale new opportunities for accounts owned and not owned by representative - Set the standard for recruitment and account management best practices
- Provide inputs into the creation of team goals, and influence multiple partner team goals and priorities - Understand and contribute to cadenced reporting and narratives (e.g., MBR, QBR, PR/FAQ etc.) and present them effectively to Directors
- Streamline and/or eliminate excess processes, hold partner teams accountable for improvement, reduce dependencies and eliminate problems that stifle innovation or cause customer dissatisfaction
- Use knowledge to assess long-term strategies, project plans, and other requirements - Recruit and develop others by mentoring in the organization
- Provide constructive peer feedback and promotion assessments for lower-level rep
- Drive impact at the organization level within Amazon.
BASIC QUALIFICATIONS
- Bachelor's degree or equivalent, or 3+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience
PREFERRED QUALIFICATIONS
- 2+ years of inside sales experience
- Knowledge of procurement and source to pay methods at small and medium businesses
- Experience influencing at all levels within an organization, particularly at the executive level
- Experience exceeding sales targets using a consultative, solutions-focused approach or equivalent
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $62,100/year in our lowest geographic market up to $132,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.