The Finance Operations Business Partnership (BP) team is seeking a Finance Manager who will be a key member of the Amazon Business BP team. This individual will be responsible for supporting the Amazon Business order-to-cash (O2C) process. In this role, you will be responsible for developing and maintaining operational and business metrics and targets, driving global operational reviews, as well as, owning improvements to achieve targets. As a business partner, you will work daily alongside Accounts Receivable Service Centers analysts and managers, Amazon Business Sales, Finance, Legal, Accounting, Tech, Customers, and other operational groups at all levels in a global environment. Complex problem solving and financial analysis skills are required to manage multiple high visibility priorities in a fast-paced environment with ambiguous situations.

Responsibilities:
- Define key performance indicators – develop operational and business metrics and service level agreements for programs and processes, and track delivery against global objectives.
- Consolidate inputs, and challenge assumptions, on performance drivers and projections from stakeholders
- Develop and maintain effective partnership between Finance Operations, Service Centers and Amazon Business Business and Finance teams.
- Obtain and summarize critical data sets to trace defect areas to primary root cause drivers, scope future state solutions, influence road map decisions and measure the effectiveness of solutions that are implemented over time
- Solve critical customer, process, and system escalations effectively to ensure root cause analysis and effective problem resolution.
- Identify and quantify financial and operational risks and opportunities
- Support operational escalations effectively to ensure root cause analysis and effective problem resolution.

BASIC QUALIFICATIONS

- 6+ years of tax, finance or a related analytical field experience
- 6+ years of applying key financial performance indicators (KPIs) to analyses experience
- 6+ years of building financial and operational reports/data sets that inform business decision-making experience
- 6+ years of creating process improvements with automation and analysis experience
- 6+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience
- Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science), or Bachelor's degree and 6+ years of Accounts Receivable or Account Payable experience

PREFERRED QUALIFICATIONS

- 6+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience
- MBA, or CPA
- Knowledge of SQL/ETL
- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)
- Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of results

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $85,900/year in our lowest geographic market up to $179,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.